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Bus & Paratransit Conference<br />
& International Bus Roadeo /<br />
Bus Rapid Transit ConferencE<br />
MAY 1-6, 2009 : Seattle, WA<br />
Sheraton Seattle & Westin Seattle<br />
quality transit -- now
Greetings<br />
As host of the 2009 APTA Bus & Paratransit<br />
Conference & International Bus Roadeo/Bus Rapid<br />
Transit Conference, we would like to extend a warm<br />
welcome to Seattle and the Pacific Northwest.<br />
APTA has put together a great <strong>conference</strong> program that highlights<br />
the best of what is happening in our industry. We hope you will<br />
take advantage of the many educational sessions that are offered<br />
and that you find the learning experience to be worthwhile. We at<br />
King County Metro would like to personally invite you to visit with<br />
our staff on the technical tours so that we can share information<br />
and learn from each other. We also look forward to seeing some of<br />
the world’s best transit operators and <strong>bus</strong> mechanics compete in<br />
APTA’s International Bus Roadeo on May 3.<br />
Along with attending the <strong>roadeo</strong> and <strong>conference</strong> activities, we hope<br />
that you find time to relax, enjoy your stay, and explore all that the<br />
surrounding Puget Sound area has to offer. Seattle is a beautiful<br />
city surrounded by snowcapped mountains and sparkling blue<br />
water. The region’s moderate climate encourages many year round<br />
outdoor activities such as sailing, whale watching, and hiking. Near<br />
the Elliott Bay waterfront in downtown Seattle is Pike Place Market,<br />
the nation’s oldest continually operating farmer’s market, which is a<br />
maze of booths offering everything from fresh fruit to fine art. A few<br />
blocks south of Pike Place Market is Pioneer Square, the city’s oldest<br />
district, which features sidewalk cafes, art galleries, restaurants<br />
and parks. On the north end of downtown is the Seattle Center, a<br />
74-acre complex built for the 1962 World’s Fair that is the site of<br />
Seattle’s most famous landmark, the Space Needle.<br />
Of course, we hope that you will also explore our Metro <strong>bus</strong><br />
system. King County has an abundant and complex transit<br />
environment. Along with Metro’s electric trolleys and hybrid<br />
articulated <strong>bus</strong>es, we are proud to operate the City of Seattle’s<br />
Lake Union Streetcar and we will soon be operating Sound<br />
Transit’s Link light rail system. When you’re out enjoying the sights,<br />
be sure to check out the Downtown Seattle Transit Tunnel, which<br />
will feature joint <strong>bus</strong>-light rail operations starting this July.<br />
We at King County Metro are pleased to be your host and we<br />
look forward to seeing you.<br />
Sincerely,<br />
Kevin Desmond<br />
General Manager<br />
King County Metro Transit
Monday<br />
Conference Hotel Information<br />
Sheraton Seat tle<br />
1400 Sixth Avenue<br />
Seattle, WA 98101<br />
Tel: 206.621.9000<br />
Fax: 206.621.8441<br />
Westin Seat tle<br />
1900 Fifth Avenue<br />
Seattle, WA 98101<br />
Tel: 206.728.1000<br />
Fax: 206.728.2259<br />
APTA’s Vision Statement<br />
Be the leading force in advancing public transportation.<br />
APTA’s Mission Statement<br />
To strengthen and improve public transportation, APTA<br />
serves and leads its diverse membership through advocacy,<br />
innovation, and information sharing.<br />
APTA’s Polic y on Diversit y<br />
APTA recognizes the importance of diversity for <strong>conference</strong><br />
topics and speakers and is committed to increasing the<br />
awareness of its membership on diversity issues. APTA<br />
welcomes ideas and suggestions on how to strengthen its<br />
efforts to meet these important diversity objectives.<br />
Thank You To Our Sponsors<br />
• Allison Transmission<br />
• APTA Business Members<br />
• Bendix Commercial Vehicle Systems<br />
• Cummins Inc.<br />
• GFI GENFARE<br />
• Motor Coach Industries, Inc.<br />
• New Flyer<br />
• NOVA BUS<br />
• Ricon Corporation<br />
• StrataGen Systems, Inc.<br />
• Thermo King Corporation<br />
• Truck Trailer Transit<br />
• Vapor Bus International<br />
• Vigil Systems, Inc.<br />
• Voith Turbo Inc.<br />
Conference Host Thank You<br />
APTA thanks King County Metro Transit for its outstanding<br />
efforts as the host of this year’s Bus & Paratransit Conference<br />
& International Bus Roadeo/Bus Rapid Transit Conference.<br />
We greatly appreciate the support of General Manager<br />
Kevin Desmond and his staff in planning this event.<br />
2<br />
3
S h e r at o n s e at t l e F l o o r P l a n s<br />
Level 3<br />
Level 2<br />
APTA Registration<br />
Moderators/Speakers<br />
& A/V Preview Room<br />
Level 1<br />
4 5
Monday <strong>bus</strong> roAdeo<br />
Schedule At-A-Glance<br />
Roadeo activities are being held in the Westin Seattle,<br />
unless otherwise noted.<br />
R O A D E O C O M P E T I T I O N L O C AT I O N<br />
King County Metro Transit Safety and Training Center,<br />
11911 East Marginal Way South, Tukwila, WA, 98168-5122.<br />
THURSDAY, APRIL 30<br />
4 - 6 p.m. Roadeo Registration<br />
& Host Information Desk,<br />
Cascade Foyer North, Mezzanine Level<br />
FRIDAY, MAY 1<br />
1 - 6 p.m. Roadeo Registration<br />
& Host Information Desk,<br />
Cascade Foyer North, Mezzanine Level<br />
3 - 4:30 p.m. International Bus Roadeo Committee<br />
Meeting, Cascade 1, Mezzanine Level<br />
6 - 8 p.m. Roadeo Mechanics Orientation,<br />
Grand Ballroom 1, Grand Level<br />
6:30 - 8:30 p.m. Roadeo Operators Orientation,<br />
Cascade 2, Mezzanine Level<br />
8:30 - 9:30 p.m. Roadeo Pre-Trip Inspection Refresher,<br />
Cascade 2, Mezzanine Level<br />
SATURDAY, MAY 2<br />
7 - 9 a.m. Roadeo Registration<br />
& 1 - 2 p.m. & Host Information Desk,<br />
Cascade Foyer North, Mezzanine Level<br />
8 a.m. - 5 p.m. Roadeo Operators Driving Course<br />
Practice, King County Metro Transit Safety<br />
and Training Center<br />
9 a.m. - 12 p.m. Roadeo Mechanics Training,<br />
& 1 - 4 p.m. Cascade 1 & 2, Mezzanine Level<br />
SUNDAY, MAY 3<br />
7 a.m. - 5 p.m. INTERNATIONAL BUS ROADEO<br />
COMPETITION, King County Metro Transit<br />
Safety and Training Center<br />
9 a.m. - 3 p.m. Technical Tour (See page 20.)<br />
7:30 - 9 p.m. Roadeo Swap Meet and Reception<br />
(open to Roadeo registrants),<br />
Grand Ballroom 1 & 2, Grand Level<br />
6<br />
MONDAY, MAY 4<br />
8:30 - 10 a.m. International Bus Roadeo Committee<br />
Debriefing Meeting, Cascade 1,<br />
Mezzanine Level<br />
8:30 a.m. - 5:30 p.m. Conference Sessions/Training<br />
Sessions for Operators & Mechanics,<br />
Sheraton Seattle (See pages 25-44.)<br />
2:15 - 3:45 p.m. Customer Service Challenge, Grand C,<br />
Level 2, Sheraton Seattle (See page 35.)<br />
TUESDAY, MAY 5<br />
8 - 11:15 a.m. Conference Sessions/Training Sessions<br />
for Operators & Mechanics, Sheraton<br />
Seattle (See pages 47-53.)<br />
2 - 5:30 p.m. Technical Tours (See pages 57, 58 & 63.)<br />
2:15 - 3:45 p.m. Conference Sessions (See pages 59-66.)<br />
& 4 - 5:30 p.m.<br />
7 - 9:30 p.m. International Bus Roadeo Awards Banquet,<br />
Grand B-D, Level 2, Sheraton Seattle<br />
(See page 68.)<br />
General Information<br />
Bus operators and mechanics from transit systems across<br />
North America participate in separate competitions, which<br />
showcase their skills in safe driving and vehicle maintenance.<br />
The Operator Competition includes events such as judgment<br />
stops, turning, and clearing obstacles. The Mechanic<br />
Competition requires skills in the identification of defects in<br />
engine, transmission, brake, and HVAC modules. The pre-trip<br />
inspection for operators and multiplex troubleshooting for<br />
mechanics are incorporated as scored events.<br />
Roadeo Grand Champion Award and <strong>roadeo</strong><br />
events sponsored by Allison Transmission; Bendix<br />
Commercial Vehicle Systems; Cummins Inc.; Motor<br />
Coach Industries, Inc.; New Flyer; Thermo King<br />
Corporation; Truck Trailer Transit; Vigil Systems, Inc.;<br />
and Voith Turbo Inc.<br />
(Continued)<br />
7
Monday <strong>bus</strong> roAdeo<br />
Location & Travel Information<br />
The <strong>roadeo</strong> is being held at the King County Metro<br />
Transit Safety and Training Center, 11911 East Marginal<br />
Way South, Tukwila, WA, 98168-5122. Total travel time<br />
from the Westin and Sheraton Hotels to the <strong>roadeo</strong> site is 25<br />
minutes. King County Metro is providing round-trip express<br />
service daily between both hotels and the <strong>roadeo</strong> site. On<br />
Saturday, the service begins at 7 a.m. for competitors. On<br />
Sunday, the service begins at 6 a.m. for competitors and<br />
6:30 a.m. for spectators. Limited parking is available at the<br />
<strong>roadeo</strong> site. Maps and directions are available at the <strong>roadeo</strong><br />
and <strong>conference</strong> registration desks.<br />
Customer Service Challenge<br />
For the fourth year, the Customer Service Challenge joins<br />
the traditional Operator and Mechanic Competitions. The<br />
event allows <strong>bus</strong> operators to test their customer service<br />
skills in some distinctive customer interface scenarios.<br />
(See page 35 for details.)<br />
Conference Sessions/<br />
Targeted Training Sessions<br />
As part of the <strong>conference</strong>, not only are all traditional<br />
<strong>conference</strong> sessions and activities open to the <strong>roadeo</strong><br />
participants, but targeted training sessions are also offered.<br />
These sessions include topics such as: route planning for<br />
operators, defusing hostile situations, fitness for duty, new<br />
gadgets on the <strong>bus</strong>, troubleshooting, preparing to supervise,<br />
and balancing work and life.<br />
8<br />
9
Monday<br />
General Information<br />
Registration Desk<br />
Name badges are required for admission to all scheduled<br />
<strong>conference</strong> activities. The registration desk, located in the<br />
Aspen Room, Level 2 in the Sheraton Seattle, is open<br />
the following times:<br />
• Saturday, May 2<br />
• Sunday, May 3<br />
• Monday, May 4<br />
• Tuesday, May 5<br />
• Wednesday, May 6<br />
1 - 5 p.m.<br />
7:30 a.m. - 6 p.m.<br />
7 a.m. - 5:30 a.m.<br />
7:30 a.m. - 5:30 p.m.<br />
8 a.m. - 2 p.m.<br />
Conference tote bags compliments of NOVA BUS.<br />
Conference badge lanyards compliments of<br />
Motor Coach Industries, Inc.<br />
Please Wear Your Badge<br />
Name badges are required for all <strong>bus</strong>iness sessions, committee<br />
meetings, meal functions, receptions, and technical tours.<br />
Please cooperate by wearing your badge at all times.<br />
Dress Code<br />
To enhance the down-to-work nature and purpose of the<br />
<strong>conference</strong>, the organizing committee encourages a casual<br />
dress code at all events.<br />
Cell Phones<br />
As a courtesy to other attendees, please turn off cell phones<br />
during committee meetings and <strong>bus</strong>iness sessions.<br />
Conference Proceedings<br />
New this year, each paid registrant will receive online access<br />
to the <strong>conference</strong> proceedings as part of the <strong>conference</strong><br />
registration fee. This added member benefit, available after<br />
the <strong>conference</strong>, will afford members universal access to<br />
some of the most important technical research advancing<br />
the industry presented at the <strong>conference</strong>. In making this<br />
departure from the CD-ROM, APTA continues its mission<br />
and commitment to “Going Green.”<br />
(Continued)<br />
10<br />
11
General Monday Information<br />
Look for the Star (*)<br />
Session presentations included in the <strong>conference</strong><br />
proceedings are annotated in the program with a star (*)<br />
printed after the speaker’s/author’s name. APTA thanks<br />
the authors for their time and efforts in making these<br />
proceedings possible.<br />
Q U E S T I O N S ? Contact APTA’s Starleetah Gaddis at<br />
202.496.4338 or sgaddis@apta.com.<br />
APTA Offers Credentialing Sessions<br />
APTA has received approval from the American Institute<br />
of Certified Planners (AICP), the professional institute of<br />
the American Planning Association, to award Certification<br />
Management (CM) credits tailored to the needs of new<br />
and experienced planning officials at the 2009 APTA Bus<br />
& Paratransit Conference & International Bus Roadeo/Bus<br />
Rapid Transit Conference.<br />
Each of the following <strong>conference</strong> sessions offers 1.5 credit<br />
hours:<br />
• Building Sustainable Communities with Partnership<br />
(See page 42.)<br />
• Transit Facility Design — Sizing it Right (See page 79.)<br />
• BRT, Land Use, and Ridership (See page 84.)<br />
Sign-in sheets will be available at each session to record<br />
attendance, or AICP members can log in to their online<br />
CM logs to record the credits they’ve earned.<br />
Q U E S T I O N S ? Contact APTA’s Starleetah Gaddis at<br />
202.496.4338 or sgaddis@apta.com.<br />
Transportation from Downtown<br />
Seattle to SeaTac Airport<br />
Public transportation is available between downtown<br />
Seattle and SeaTac Airport and other destinations within<br />
King County.<br />
Information on traveling on King County Metro Transit to or<br />
from SeaTac Airport can be found at http://transit.metrokc.<br />
gov/. Click on the Regional Trip Planner link to get specific route<br />
information. Additional information on using Metro follows.<br />
Taking Metro Transit from<br />
downtown Seattle to SeaTac Airport<br />
During weekdays when the Downtown Seattle Transit<br />
Tunnel is open (5 a.m. to 7 p.m.), catch the route 194 going<br />
to SeaTac Airport at the Westlake Center tunnel station. Bay<br />
C. Entrances to the Westlake Center tunnel station are at<br />
6th Ave. & Pine St. (just outside Nordstrom) and 3rd Ave. &<br />
Pine St. (just outside Macy’s). When the Downtown Seattle<br />
Transit Tunnel is closed (evenings and weekends), catch<br />
the route 194 at 4th Ave. & Stewart Street (near the Westin<br />
Hotel) or 2nd Ave. & Pike St. or 2nd Ave. & Seneca St.<br />
On weekdays 8 a.m. to 6 p.m., the route 194 operates at<br />
15 minute intervals and gets you to the airport in about 30<br />
minutes. The route 194 leaves downtown Seattle 5:16 a.m.<br />
to 10:02 p.m. weekdays; 4:45 a.m. (from 2nd Ave. and Pike<br />
St.) to 9:46 p.m. on Saturdays; and 4:45 a.m. (from 2nd Ave.<br />
& Pike St.) to 6:49 p.m. on Sundays.<br />
King County Metro Transit’s<br />
Accessible Bus and Van Services<br />
King County Metro Transit (Metro) is committed to<br />
providing King County residents and visitors with valued<br />
transportation services, and our services extend to<br />
customers with special needs due to age or disabilities.<br />
Metro provides Access Transportation <strong>paratransit</strong> service<br />
for qualified customers, and 100% of Metro <strong>bus</strong>es are<br />
accessible. We offer accessible online trip planning and a<br />
variety of accessible means to interact and use our services.<br />
If you will be needing Metro’s complimentary ADA Paratransit<br />
service called ACCESS and have previously registered with<br />
the service as a visitor, please feel free to contact the ACCESS<br />
rideline at 206.205.5000 to book, confirm, or cancel your<br />
rides at least one day in advance. If you have not previously<br />
registered but will require this service, please contact<br />
206.205.5000 and press 4 & 2 to be transferred to ACCESS<br />
Customer Service. Identify yourself as a <strong>conference</strong> attendee<br />
and they will take care of your transportation needs. Also, feel<br />
free to contact ACCESS Customer Service if you have any<br />
questions regarding the program.<br />
12<br />
13
General Monday<br />
Information<br />
For more information about Metro’s Accessible Services<br />
and eligibility requirements, visit Metro’s web site at http://<br />
transit.metrokc.gov/tops/accessible/accessvan.html.<br />
Q U E S T I O N S ? Contact King County Metro Transit’s<br />
Tricia Barbachan at 206.205.6496 or tricia.barbachan@<br />
kingcounty.gov.<br />
Host Information Desks<br />
King County Metro Transit has general information desks in<br />
the APTA registration areas, Aspen Room, Level 2 in the<br />
Sheraton and Cascade Foyer North, Mezzanine Level in<br />
the Westin. King County Metro staff is available to answer<br />
questions you may have regarding local sites, restaurants,<br />
social and cultural activities, and to provide transportation<br />
information and maps. The host information desks are open<br />
the same hours as the APTA registration desks.<br />
Be sure to make use of your complimentary transit pass,<br />
good for all King County Metro Transit services, during the<br />
<strong>conference</strong>. There are plenty of fun things to see and do in<br />
Seattle. Check your <strong>conference</strong> registration materials for a<br />
special brochure about popular destinations and activities.<br />
Discounted Baseball Tickets<br />
APTA has arranged for discounted tickets to two Mariners<br />
games. The games are Saturday, May 2 at 6:10 p.m. against<br />
the Oakland A’s ($27) and Monday, May 4 at 7:10 p.m.<br />
against the Texas Rangers ($25). You can purchase the<br />
tickets through the link posted on the Bus & Paratransit<br />
Conference & International Bus Roadeo page on APTA’s<br />
web site, www.apta.com. The cut-off date is April 30 for<br />
Saturday’s game and May 1 for Monday’s game.<br />
Business Member Resource Room<br />
APTA’s <strong>bus</strong>iness members are hosting a networking and<br />
resource room, Douglas Room, Level 2 in the Sheraton<br />
Seattle, for conversation and connections. The resource<br />
room is the place to discuss procurement opportunities,<br />
learn about APTA’s resources that can help you do <strong>bus</strong>iness,<br />
and to enhance relationships and partnerships that can lead<br />
to new <strong>bus</strong>iness opportunities.<br />
14<br />
The resource room will be open 8 a.m. to 5 p.m. Monday<br />
through Wednesday during the <strong>conference</strong>. Public agency<br />
procurement officials and procurement officials from<br />
APTA’s vehicle manufacturers, major suppliers, and A/E<br />
firm members have been invited to participate in the<br />
resource room. It’s a great place to learn about upcoming<br />
<strong>bus</strong>iness opportunities and how to reach the people who<br />
make procurement decisions at public agencies. It’s also<br />
a great opportunity to discuss contracting and teaming<br />
opportunities with APTA private sector members.<br />
Business members will be present to talk about how they<br />
have maximized their return on their investment in APTA<br />
membership and how their bottom-line benefited from<br />
being an active member in APTA. Mark your calendar to<br />
stop by the Business Member Resource Room while you<br />
are in Seattle!<br />
Moderators/Speakers<br />
& A/V Preview Room<br />
Fremont Room, Level 3 in the Sheraton Seattle has<br />
been reserved daily from 8 a.m. to 5 p.m. Sunday through<br />
Tuesday, and 8 a.m. to 2 p.m. Wednesday. Moderators are<br />
encouraged to use this room to meet informally with their<br />
speakers to go over last-minute details prior to the start of<br />
their sessions.<br />
The room is equipped with a LCD projector. Moderators and<br />
speakers may use this room any time during the <strong>conference</strong> to<br />
preview their PowerPoint presentations. Technical assistance<br />
is available by contacting the APTA registration desk.<br />
National Transit Institute (NTI)<br />
Training Courses<br />
APTA is very pleased to offer training courses delivered<br />
by NTI again this year during the <strong>conference</strong>. There is no<br />
additional fee to attend; however, you must pre-register<br />
if you plan to attend any of the courses. Please refer to<br />
pages 26 & 33-34 for course and registration information.<br />
Scheduled courses include:<br />
• Understanding the ADA<br />
• Coordinated Mobility: A Unified Transportation<br />
Management Solution<br />
15
General Monday Information<br />
TCRP Reports<br />
Please note the listings for the various Transit Cooperative<br />
Research Program (TCRP) documents that are relative to<br />
the content of the session. Look for the following codes<br />
(plus corresponding numbers) at the end of the session<br />
description.<br />
CD = CD ROM<br />
LRD = Legal Research Digest<br />
R = Report<br />
RRD =<br />
Research Results Digest<br />
S = Synthesis<br />
For more information, or for other documents, please stop<br />
by the TCRP Information Center, located in the Grand<br />
Ballroom Foyer, Level 2 in the Sheraton Seattle, from<br />
Monday through Wednesday. You may also visit the TCRP<br />
web site at www.tcrponline.org.<br />
ABOUT THE SESSION<br />
AND TRAINING ROUTES<br />
Select technical sessions and training courses from<br />
ten “routes” of study where you’ll hear experts in the<br />
industry share best practices and effective solutions.<br />
Check these “signs” throughout the program to make<br />
sure you’re on the right route!<br />
BRT<br />
A<br />
B<br />
C<br />
D<br />
e<br />
f<br />
G<br />
h<br />
Bus Rapid Transit Conference<br />
Accessibility<br />
Service Planning & Marketing<br />
Safety & Security<br />
Operations/Maintenance/Management<br />
Sustainability<br />
Workforce Development<br />
Business Practices<br />
Technology<br />
saturday, MAY 2<br />
COMMITTEE MEETINGS<br />
Committee meetings are being held in the Sheraton<br />
Seattle, unless otherwise noted, and are open to all<br />
interested APTA members.<br />
9 - 10:15 a.m.<br />
Diversity Council<br />
Issaquah, Level 3<br />
Chair, Mattie P. “M.P.” Carter<br />
12 - 5 p.m.<br />
APTA System Safety Seminar<br />
Grand Ballroom A, Level 2<br />
If you have responsibilities for operations safety or safety<br />
management, then you will want to attend the annual<br />
System Safety Seminar. The interactive seminar will focus<br />
on the latest issues and resources impacting safety and<br />
emergency preparedness in transit operations and will<br />
provide an opportunity to share and learn about effective<br />
practices being developed and applied in our industry. The<br />
seminar is sponsored by APTA’s Bus Safety Management<br />
Program for the benefit of all management personnel.<br />
1 - 3:30 p.m.<br />
Business Member<br />
Programs Committee<br />
Cedar, Level 2<br />
Co-chairs, Gordon A. Nevison & Jerome C. Premo<br />
1 - 5 p.m.<br />
• APTA Registration Desk<br />
• Host Information Desk<br />
Aspen, Level 2<br />
t<br />
Technical & Supervisory Training<br />
• Roadeo Operators & Mechanics Courses<br />
• National Transit Institute (NTI) Courses<br />
16<br />
17
Monday saturday<br />
3:30 - 5 p.m.<br />
Business Member Liaison<br />
& Outreach Committee<br />
Cedar, Level 2<br />
Chair, David W. Mikoryak<br />
6 p.m.<br />
Human Resources Committee<br />
(Dutch-treat dinner; meet in the Sheraton lobby at 5:45 p.m.)<br />
Chair, Mary Ann Collier<br />
sunday, MAY 3<br />
7 a.m. - 5 p.m.<br />
INTERNATIONAL BUS<br />
ROADEO COMPETITION<br />
King County Metro Transit Safety and Training Center<br />
11911 East Marginal Way South, Tukwila, WA, 98168-5122<br />
(See pages 6-8 for details.)<br />
7:30 - 9 a.m.<br />
Business Member Government<br />
Affairs Committee<br />
Juniper, Level 2<br />
Co-chairs, Cliff Henke & David L. Turney<br />
7:30 - 9:30 a.m.<br />
Bus & Paratransit CEOs Committee<br />
Grand Ballroom A, Level 2<br />
Chair, Paul J. Ballard<br />
7:30 a.m. - 6 p.m.<br />
• APTA Registration Desk<br />
• Host Information Desk<br />
Aspen, Level 2<br />
8 a.m. - 5 p.m.<br />
• Moderators/Speakers<br />
& A/V Preview Room<br />
Fremont, Level 3<br />
• TCRP Information Center<br />
Grand Ballroom Foyer, Level 2<br />
8:30 - 10 a.m.<br />
Workforce Development<br />
Subcommittee<br />
Issaquah, Level 3<br />
Chair, Barbara K. Gannon<br />
18<br />
19
Monday Sunday<br />
TECHNICAL TOUR<br />
South Base Operations and<br />
Vehicle Maintenance Facility<br />
9 a.m. - 3 p.m.<br />
King County Metro Transit (Metro) is excited to host tours at<br />
its South Base operations and maintenance facility. One-hour,<br />
guided tours will be conducted throughout the day. Each<br />
tour will include a visit to the South Base Operations facility<br />
and the South Base vehicle maintenance shop.<br />
Metro is also encouraging all <strong>roadeo</strong> participants to visit<br />
the South Base maintenance shop any time of the day on<br />
Sunday, to spend one-on-one time with their technicians.<br />
Operating a fleet of 269 <strong>bus</strong>es, the South Base facility runs<br />
one million miles per month using Gilligs and New Flyers,<br />
including high floor, low floor, articulated, and standard<br />
coaches. Talk to technicians about working on hybridelectric<br />
<strong>bus</strong>es and learn from those who do it every day.<br />
The technicians will share information and answer questions<br />
about CAT, Cummins, Allison, Voith, Meritor, M.A.N.,<br />
Thermo-King, Vansco, and Allen Bradley.<br />
The walking tours depart from and return to the registration tent<br />
at the <strong>roadeo</strong> competition site. (See page 6 for site location.)<br />
9 - 10:30 a.m.<br />
Business Member Business<br />
Development Committee<br />
Juniper, Level 2<br />
Chair, Jeffrey Wharton<br />
Sunday<br />
10 a.m. - 12 p.m.<br />
Subcommittee on Older Adult<br />
Transportation (Access Committee)<br />
Metropolitan A, Level 3<br />
Chair, Rosemary B. Gerty<br />
10 a.m. - 1:30 p.m.<br />
Bus Safety Committee<br />
Grand Ballroom D, Level 2<br />
Chair, Thomas M. Greufe<br />
10:30 a.m. - 12 p.m.<br />
• Labor Relations Subcommittee<br />
Issaquah, Level 3<br />
Chair, Z. Wayne Johnson<br />
• Business Member<br />
Procurement Committee<br />
Juniper, Level 2<br />
Chair, Michael P. Melaniphy<br />
12 - 2 p.m.<br />
Research & Technology Committee<br />
Grand Ballroom A, Level 2<br />
Chair, Jonathan H. McDonald<br />
1 - 2 p.m.<br />
Leadership APTA Alumni Group<br />
Issaquah, Level 3<br />
Chair, Joel M. Volinski<br />
9 - 11 a.m.<br />
Communications Subcommittee<br />
Willow A, Level 2<br />
Chair, Barry Einsig<br />
20<br />
1 - 3 p.m.<br />
• Marketing & Communications<br />
Committee<br />
Willow B, Level 2<br />
Chair, Aaron Weinstein<br />
• Access Committee<br />
Grand Ballroom B, Level 2<br />
Chair, Tammy Haenftling<br />
21
Monday sunday<br />
2 - 4 p.m.<br />
• Human Resources Committee<br />
Ravenna, Level 3<br />
Chair, Mary Ann Collier<br />
• Business Member Board<br />
of Governors (BMBG)<br />
Metropolitan A, Level 3<br />
Chair, Sharon Greene<br />
• ITS Public Transit Forum<br />
Willow A, Level 2<br />
Chair, Gregory Cook<br />
3 - 4:30 p.m.<br />
Joint Meeting —<br />
Systems Management/Operations<br />
Planning Subcommittee & Intermodal<br />
Operations Planning Technical Forum<br />
Queen Anne, Level 3<br />
Chairs, Ronald J. Kilcoyne & Thomas R. Hickey<br />
This is APTA — Realizing the<br />
Full Potential of Membership<br />
3 - 4 p.m.<br />
Douglas, Level 2<br />
This session will cover everything you want to know about<br />
getting involved in your association. The American Public<br />
Transportation Association is widely recognized as the<br />
voice of the transit industry. This session will focus on the<br />
many resources available to you as a member. In addition,<br />
you will find out how APTA works and is governed. How<br />
can you realize the full potential of your membership? We’ll<br />
answer your questions on where to start as a new or longstanding<br />
member in getting to know about, and becoming<br />
involved in, your association. APTA’s success depends on<br />
participation and input from all its members.<br />
Facil i tat or<br />
• William W. Millar, president, APTA<br />
sunday<br />
OPENING GENERAL SESSION<br />
Quality Transit –– Now<br />
4:30 - 6 p.m.<br />
Grand Ballroom C, Level 2<br />
The 2009 APTA Bus & Paratransit Conference &<br />
International Bus Roadeo/BRT Conference is the premier<br />
<strong>conference</strong> for transit industry professionals pursuing<br />
comprehensive learning and networking opportunities. Our<br />
<strong>conference</strong> theme for the year, “Quality Transit — Now,”<br />
has been incorporated throughout the <strong>conference</strong>. Come<br />
and join us for this informative session as we review our<br />
industry’s priorities and receive a hearty greeting from our<br />
host, King County Metro Transit.<br />
Related TCRP Documents: R-100, R-111 (See page 16 for details.)<br />
P r e siden t ’s W e l c ome<br />
• William W. Millar, president, APTA<br />
P r e siding<br />
• Beverly A. Scott, Ph.D., chair, APTA, and general manager,<br />
Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA<br />
W e l c omes<br />
• Ron Sims, King County executive and board member,<br />
Sound Transit, King County Executive’s Office, Seattle, WA<br />
• Kevin Desmond, general manager, King County Metro Transit,<br />
Seattle, WA<br />
P r e sen tat ion of t he 2 0 0 9 Bus S a f e t y Awa r ds<br />
• Joyce Eleanor, vice chair-<strong>bus</strong> & <strong>paratransit</strong> operations, APTA,<br />
and chief executive officer, Community Transit, Snohomish<br />
County, WA<br />
WELCOMING RECEPTION<br />
6 - 7 p.m.<br />
Grand Ballroom A-B, Level 2<br />
Mix and mingle among your <strong>bus</strong> industry peers in this lively<br />
welcoming reception that is sure to set the tone for a week<br />
of learning and networking.<br />
Sponsored by APTA Business Members and APTA.<br />
22<br />
23
Monday, May 4<br />
7 - 8:15 a.m.<br />
Business Member Annual<br />
Meeting & Election of Officers<br />
Willow A, Level 2<br />
Vice Chair-Business Members, Sharon Greene<br />
7 a.m. - 5:30 a.m.<br />
• APTA Registration Desk<br />
• Host Information Desk<br />
Aspen, Level 2<br />
7:15 - 8:15 a.m.<br />
Small Operations Committee<br />
Grand Ballroom A, Level 2<br />
Chair, Peter Varga<br />
7:15 - 8:30 a.m.<br />
Quality Service Task Force<br />
Juniper, Level 2<br />
Co-chairs, Fred M. Gilliam & Richard L. Ruddell<br />
7:30 - 8:30 a.m.<br />
Coffee Service<br />
Grand Ballroom Foyer, Level 2<br />
8 a.m. - 5 p.m.<br />
• Moderators/Speakers<br />
& A/V Preview Room<br />
Fremont, Level 3<br />
• TCRP Information Center<br />
Grand Ballroom Foyer, Level 2<br />
• Business Member Resource Room<br />
Douglas, Level 2<br />
monday<br />
GENERAL FORUM<br />
When the Going Gets Tough…<br />
8:30 - 10 a.m.<br />
Grand Ballroom C, Level 2<br />
Making a sense of humor your armor<br />
against trying times.<br />
Can comedy save us from today’s woes?<br />
Not exactly, but it can help us look at the<br />
future of the transit industry with a fresh<br />
Kathy Buckley perspective. This session will use humor to<br />
help us rise above the adversities we face<br />
in our industry today for a better tomorrow. You will learn<br />
how to overcome obstacles by turning negative situations<br />
into positive opportunities. Experience how a positive<br />
outlook can bring about positive outcomes! Ms. Buckley will<br />
not only prove there is light at the end of the tunnel, but also<br />
show you how to find it. This session will certainly make you<br />
laugh, but it will teach you about perception, optimism and<br />
hope at the same time.<br />
This can’t miss event featuring Kathy Buckley will inspire<br />
you if not leave you completely riveted. Ms. Buckley is a five<br />
time American Comedy Award winning comedian who is<br />
hearing impaired. Her story is nothing short of an incredible<br />
life journey that is far from over. She is also a gifted awardwinning<br />
actress, accomplished author, and renowned<br />
inspirational speaker who will share her story of overcoming<br />
some of the most difficult obstacles in life one can imagine,<br />
and how she met those challenges with dignity, courage,<br />
and laughter.<br />
Ms. Buckley’s presentation will be followed by Q&A and a<br />
book signing.<br />
P r e siding<br />
• Doran J. Barnes, vice chair-human resources, APTA;<br />
chair, APTA Blue Ribbon Panel on Workforce Development;<br />
and executive director, Foothill Transit, West Covina, CA<br />
Guest Spe a k e r<br />
• Kathy Buckley<br />
24<br />
25
Monday<br />
monday<br />
T<br />
NTI Training<br />
Understanding the ADA<br />
10:15 a.m. - 12 p.m. (35 person limit)<br />
Cirrus, Level 35<br />
This new course from NTI will help participants understand<br />
the fundamentals of the Americans with Disabilities Act<br />
(ADA) by focusing on the legal background of the ADA<br />
and <strong>paratransit</strong> operations. This workshop will look at such<br />
topics as service provisions, complementary <strong>paratransit</strong><br />
service, enforcement and compliance, and self assessment.<br />
TA R G E T A U D I E N C E Persons who work with demand<br />
response services at a transit system that requires a<br />
fundamental understanding of the ADA.<br />
C E R T I F I C AT E O F C O M P L E T I O N awarded upon<br />
completion of the workshop.<br />
There is no separate registration fee required; however<br />
NTI requested that you pre-register so materials may be<br />
prepared for each person. Please confirm your registration<br />
at the APTA registration desk. On-site registration is limited<br />
to a space-and-materials-available basis.<br />
Ins t ruc t or<br />
• Jim McLary, senior instructor, National Transit Institute Rutgers,<br />
The State University of New Jersey, New Brunswick, NJ<br />
APTA Strategic Plan:<br />
The Goals for 2010-2014<br />
10:30 a.m. - 12 p.m.<br />
Willow A, Level 2<br />
Brainstorming on APTA’s next 5-Year Strategic Plan.<br />
APTA’s Strategic Plan sets priorities to guide the<br />
association’s programs and activities. It ensures that APTA<br />
services are well focused on meeting members’ needs and<br />
providing national leadership. These next five years will be<br />
exceptional times for transit, full of new opportunities and<br />
risks. Please join us in a facilitated discussion about your<br />
dreams, concerns, and needs and share your ideas on the<br />
direction for APTA as we take a first step towards realizing<br />
APTA’s TransitVision 2050.<br />
A<br />
Moder at or<br />
• Mattie P. “M.P.” Carter, first vice chair, APTA; chair, APTA<br />
Diversity Council; and commissioner, Memphis Area Transit<br />
Authority, Memphis, TN<br />
Moder at or<br />
• W. Steven Lee, president/CEO, Collaborative Strategies<br />
Group LLC, Washington, DC<br />
Rides Change Lives: NCST Listening<br />
Session on Senior Transportation<br />
10:30 a.m. - 12 p.m.<br />
Cedar, Level 2<br />
Session sponsored by the National Center on Senior<br />
Transportation.<br />
The National Center on Senior Transportation (NCST) wants<br />
to hear from you! With the goal of enhancing transportation<br />
options for our nation’s burgeoning older adult population,<br />
the NCST is conducting a series of listening sessions to<br />
connect with key stakeholders from the transit and aging<br />
networks. Learn about the latest trends impacting older<br />
adult transportation and help to chart the course for the<br />
future of senior transportation.<br />
Funded through a cooperative agreement with the Federal<br />
Transit Administration with guidance from the Administration<br />
on Aging, the NCST is a partnership between Easter Seals<br />
and the National Association of Area Agencies on Aging.<br />
Moder at or<br />
• Clayton S. Fong, president and chief executive officer,<br />
National Asian Pacific Center on Aging, Seattle, WA<br />
Pa nel is t s<br />
• Virginia Dize, assistant director, National Center on Senior<br />
Transportation, National Association of Area Agencies on Aging,<br />
Washington, DC<br />
• Jed D. Johnson, director, National Center on Senior<br />
Transportation & assistant vice president, older adult services,<br />
Easter Seals Project ACTION, Washington, DC<br />
26<br />
27
Monday<br />
monday<br />
B<br />
E<br />
Making the Transit-<br />
Business Connection<br />
10:30 a.m. - 12 p.m.<br />
Grand Ballroom D, Level 2<br />
Learning how to operate at your full potential.<br />
Even with a struggling economy and increased unemployment,<br />
the largest percentage of riders on most transit systems is still<br />
commuters going to work. This session focuses on successful<br />
strategies to develop and enhance partnerships with the private<br />
sector to encourage greater use of public transportation. Among<br />
the topics to be discussed are ways to fire up your transit<br />
commute benefit program as well as joint marketing efforts.<br />
Moder at or<br />
• Richard Maxwell, assistant vice president of marketing,<br />
Fort Worth Transportation Authority, Fort Worth, TX<br />
Pa nel is t s<br />
• Larry Filler, president and chief executive officer,<br />
TransitCenter, Inc., New York, NY<br />
• Ref Lindmark, transportation planner, King County<br />
Metro Transit, Seattle, WA<br />
• Paulo Nunes-Ueno, director, transportation, Children’s<br />
Hospital and Regional Medical Center, Seattle, WA<br />
Listening To and Learning<br />
From the Community<br />
10:30 a.m. - 12 p.m.<br />
Willow B, Level 2<br />
Hear the latest on environmental justice and<br />
public participation.<br />
With the communities in economic distress, many public<br />
transportation systems are seeking ways to restructure service<br />
and increase fares. How are they dealing with the challenges?<br />
How are they engaging and listening to their customers and their<br />
community in order to make equitable decisions? This session<br />
will focus on these important issues. Join your colleagues for<br />
new and timely information on aspects of environmental justice<br />
and Title VI considerations in service planning and hear the latest<br />
guidance from the Federal Transit Administration.<br />
Moder at or<br />
• James P. Burke, chair, APTA Environmental Justice/Title VI<br />
Subcommittee, and chief, Public Transit Division, City and<br />
County of Honolulu Department of Transportation, Honolulu, HI<br />
F<br />
Pa nel is t s<br />
• Cheryl Hershey, director, Office of Civil Rights, Federal Transit<br />
Administration, Washington, DC<br />
• Patrisha Piras, vice chair, APTA Environmental Justice/Title VI<br />
Subcommittee, and principal/director, Pat Piras Consulting, San<br />
Lorenzo, CA<br />
• Kristen Haldeman, senior transportation planner, Office of<br />
Long Range Planning, Washington Metropolitan Area Transit<br />
Authority, Washington, DC<br />
WORKFORCE DEVELOPMENT<br />
Succession Planning for the 21st<br />
Century — Transit Takes the Lead<br />
10:30 a.m. - 12 p.m.<br />
Issaquah, Level 3<br />
APTA Blue Ribbon Panel on Workforce Development —<br />
plans, industry tools, and resources to advance<br />
the industry.<br />
Succession and workforce planning are strategic <strong>bus</strong>iness<br />
priorities transit agencies of all sizes need to address for<br />
the 21st century. Now is the time to respond and lead<br />
our way to the future. These and other related workforce<br />
needs, priorities, strategies, and partnerships are being<br />
addressed through APTA’s Blue Ribbon Panel for Workforce<br />
Development. In addition, industry innovators and leaders<br />
will provide in-sights and evidence on current state-of-the art<br />
skills and talent management tools, career, partnerships, and<br />
recruitment programs to benefit a wide range of industry and<br />
agency needs.<br />
Moder at or<br />
• Doran J. Barnes, vice chair-human resources, APTA;<br />
chair, APTA Blue Ribbon Panel on Workforce Development;<br />
and executive director, Foothill Transit, West Covina, CA<br />
A P TA Bl ue R ibbon Pa nel on W orkforce De v e l opmen t —<br />
P l a ns, Del i v e r a bl e s, Ou t c omes, a nd Impac t<br />
• Mary Ann Collier, chair, APTA Human Resources Committee,<br />
and director of human resources, San Joaquin Regional Transit<br />
District, Stockton, CA<br />
R e t u r n on In v e s t m e n t; T r a nsi t Pa r t nership T r a ining<br />
— M e t r ic s of Success<br />
• Brian J. Turner, director, Community Transportation Center,<br />
Silver Spring, MD<br />
(Continued)<br />
28<br />
29
Monday<br />
monday<br />
H<br />
De v e l oping F u t u r e L e a ders f or t he T r a nsi t Indus t ry:<br />
A Pa r t icipa n t ’s P e r spec t i v e<br />
• Chun Dong, senior program manager, Washington Metropolitan<br />
Area Transit Authority, Washington, DC<br />
A n a ly z ing Occupat ion a l S k il l s a nd C r e at ing C a r e e r<br />
L a dders<br />
• Ken Mall*, <strong>bus</strong>iness unit leader-technical, Educational Data<br />
Systems, Inc., Dearborn, MI<br />
Intelligent Transportation Systems<br />
10:30 a.m. - 12 p.m.<br />
Grand Ballroom B, Level 2<br />
How smart is your system?<br />
ITS technology is entrenched into all aspects of transit<br />
operations and its systems. Smart deployment of technology<br />
is fundamental in utilizing instruments effectively. This session<br />
features <strong>international</strong> and domestic illustrations as examples of<br />
best practices.<br />
Related TCRP Documents: R-126, S-73, S-77 (See page 16<br />
for details.)<br />
Moder at or<br />
• Gregory Cook, chair, APTA ITS Public Transit Forum, and director<br />
of transportation, Veolia Transportation, North Las Vegas, NV<br />
In t e r Moda l Oper at ions P rov ide F l e e t W ide R e a l T ime<br />
T r av e l e r Inf orm at ion<br />
• Arjan van Andel*, director of sales/<strong>bus</strong>iness development,<br />
Continental (formerly Siemens VDO), Cedar Rapids, IA<br />
Sm a r t C a r d P o t p ourri<br />
• Brian Stein*, sales manager, transit, Giesecke & Devrient<br />
America, Inc., Dulles, VA<br />
In t egr at e d T echnol ogy: M A R TA — A C a se S t udy<br />
• Carol Greer Smith*, director, research & analysis, Metropolitan<br />
Atlanta Rapid Transit Authority, Atlanta, GA<br />
I T S T echnol ogie s t h at Improv e Oper at ion a l E f f iciency<br />
• Terrence J. Muellner*, assistant to the president, Chicago<br />
Transit Authority, Chicago, IL<br />
T<br />
Life can interfere with your job of operating a <strong>bus</strong>. Hear<br />
about some of the work being done to reduce distractions<br />
on your vehicle, tips for staying focused, and how to<br />
manage fatigue. Join the conversation about what works<br />
and what your transit agency can do to assist in keeping<br />
operators focused and ready for work.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion of<br />
the course<br />
T r a iner<br />
• Doug Johnson, supervisor, operations/training, King County<br />
Metro Transit, Seattle, WA<br />
Roadeo Mechanics Training<br />
Doors, Ramps, and Wheelchair Lifts —<br />
What’s New and How Does it Work?<br />
10:30 a.m. - 12 p.m.<br />
Ravenna, Level 3<br />
New <strong>bus</strong> technology keeps showing up on the <strong>bus</strong>es.<br />
Proper operation and regular maintenance are essential to<br />
optimize the performance of lifts, ramps, and doors. These<br />
components provide reliable and safe operation thanks in<br />
part to advanced technology and stringent manufacturing<br />
standards. Experts will discuss new products and new,<br />
user-friendly features. Participants will learn preventive<br />
maintenance procedures and troubleshooting tips to keep<br />
these units running smoothly and to extend their life. Typical<br />
transit door systems and several lift and ramp configurations<br />
will be covered.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion of<br />
the course.<br />
T r a iners<br />
• Keith Akins, service/training technician, Ricon Corporation,<br />
Panorama City, CA<br />
• John Condon, sales manager-west region, Vapor Bus<br />
International, Buffalo Grove, IL<br />
T<br />
Roadeo Operators Training<br />
Ready to Drive? How to be Fit for Duty<br />
10:30 a.m. - 12 p.m.<br />
Seneca, Level 4<br />
Even professional drivers need to manage life issues.<br />
Training sponsored by Ricon Corporation<br />
and Vapor Bus International.<br />
30<br />
31
BRT<br />
Monday<br />
BUS DISPLAY<br />
11 a.m. - 4 p.m.<br />
(includes lunch from 12 - 2 p.m.; tickets required)<br />
ImPark lots 16 & 17, 2107 7th Avenue<br />
Fixed-route, BRT, and <strong>paratransit</strong> vehicles will be on display<br />
for your inspection at ImPark lots 16 & 17, 2107 7th Avenue,<br />
a five block walk from the Sheraton Seattle. Manufacturers’<br />
representatives will be on hand to discuss their products<br />
and answer your questions. To highlight this event, a<br />
complimentary lunch for all Bus & Paratransit Conference<br />
registrants will be hosted during the display from 12 to 2 p.m.<br />
Bus Rapid Transit Conference registrants are invited to attend<br />
the lunch, but must purchase a separate $45 ticket in advance<br />
of the event at the <strong>conference</strong> registration desk.<br />
12:30 - 2 p.m.<br />
Accessible Services Round<br />
Table (Access Committee)<br />
Wallingford, Level 3<br />
Chair, Ron L. Brooks<br />
OPENING GENERAL SESSION: BRT<br />
1 - 1:30 p.m.<br />
Grand Ballroom D, Level 2<br />
Welcome to Seattle! Welcome the Bus Rapid Transit<br />
Conference. This opening session sets the stage for all of<br />
the activities in store for you at the <strong>conference</strong>.<br />
W e l c ome a nd In t roduc t ions<br />
• Frank Spielberg, chair, TRB Bus Transit Systems Committee,<br />
and program manager, Vanasse Hangen Brustlin, Inc., Vienna, VA<br />
Hos t R e m a r k s<br />
• Kevin Desmond, general manager, King County Metro Transit,<br />
Seattle, WA<br />
W e l c ome R e m a r k s<br />
• Joyce Eleanor, vice chair-<strong>bus</strong> & <strong>paratransit</strong> operations,<br />
APTA, and chief executive officer, Community Transit,<br />
Snohomish County, WA<br />
32<br />
BRT<br />
T<br />
monday<br />
BRT in the Pacific Northwest<br />
1:30 - 2:30 p.m.<br />
Grand Ballroom D, Level 2<br />
The Northwest gets a transit boost with BRT.<br />
King County Metro Transit, in Seattle, and Community<br />
Transit, in Snohomish County, are both incorporating BRT<br />
as part of their transportation mix for the Pacific Northwest.<br />
Speakers from these two systems will describe how their<br />
plans and projects are emerging to assist their communities<br />
with transit solutions.<br />
In t roduc t ion<br />
• Peter L. Shaw, senior program officer, public transportation,<br />
Transportation Research Board, Washington, DC<br />
K ing C oun t y BR T P ro j ec t s<br />
• Victor Obeso, service development manager, King County<br />
Metro Transit, Seattle, WA<br />
C ommuni t y T r a nsi t BR T P ro j ec t s<br />
• June Devoll, manager of strategic planning & grants,<br />
Community Transit, Snohomish County, WA<br />
NTI Training<br />
Coordinated Mobility: A Unified<br />
Transportation Management<br />
Solution — Part 1<br />
1:30 - 5 p.m. (35 person limit)<br />
Cirrus, Level 35<br />
This is Part 1 of a two-part course. Part 2 continues on<br />
Tuesday from 10 a.m. to 5 p.m. Participants must attend<br />
both sessions to receive CEUs and Certificate of Completion.<br />
The customer base of transportation services has expanded<br />
greatly. Due to demographic shifts, changing job markets,<br />
increased pressure to find alternatives to the single<br />
occupancy vehicle, and suburban and exurban land use<br />
patterns, the transportation needs of the population have<br />
changed and increased.<br />
Characteristics of travelers today include people with<br />
disabilities as well as low-income individuals. These<br />
groups are interested in using more independent modes<br />
of transportation services as well as improving the current<br />
(Continued)<br />
33
Monday<br />
system. Transportation services are sometimes fragmented<br />
and/or duplicative creating inefficiencies for customers<br />
and extra costs for programs needing transportation.<br />
Additionally, transit services may stop at jurisdictional lines<br />
and not connect with other modes or jurisdictions.<br />
Professionals in transportation services as well as human<br />
services have not been able to create transportation options<br />
to meet the needs of these consumer groups. It is time<br />
to put the pieces of this puzzle together to make a picture<br />
of rides for those who need them. Mobility management<br />
addresses this need in a relatively non-threatening manor for<br />
both traditional public transit and the automobile industry.<br />
TA R G E T A U D I E N C E Human service coordination<br />
professionals, transit providers, transit managers for all of<br />
the different services, MPOs.<br />
CEUs 1.3 and CERTIFICATE OF COMPLETION awarded upon<br />
completion of Parts 1 & 2 of the course.<br />
There is no separate registration fee required; however<br />
NTI requested that you pre-register so materials may be<br />
prepared for each person. Please confirm your registration<br />
at the APTA registration desk. On-site registration is limited<br />
to a space-and-materials-available basis.<br />
Ins t ruc t or<br />
• Jim McLary, senior instructor, National Transit Institute Rutgers,<br />
The State University of New Jersey, New Brunswick, NJ<br />
B<br />
monday<br />
Customer Service Challenge<br />
2:15 - 3:45 p.m.<br />
Grand Ballroom C, Level 2<br />
A lively contest showcasing exemplary <strong>bus</strong> operator<br />
customer service skills.<br />
Back by popular demand! Join us as the industry’s very best<br />
<strong>bus</strong> operators face-off in a contest to test their customer<br />
service skills at this lively and entertaining event. Come one,<br />
come all to see who walks away with the title of transit’s<br />
“top ambassador!”<br />
Hos t<br />
• Thomas J. Costello, vice chair-marketing and communications,<br />
APTA, and assistant managing director, Champaign-Urbana Mass<br />
Transit District, Urbana, IL<br />
Federal Transit Administration<br />
Ridership Awards<br />
2:15 - 3:45 p.m.<br />
Grand Ballroom A, Level 2<br />
The Federal Transit Administration’s (FTA) “Success in<br />
Enhancing Ridership Award” will be presented to the<br />
winners by FTA executive leadership. The awards recognize<br />
transit providers who tried fresh approaches to boost<br />
their ridership with initiatives implemented between 2006<br />
and 2007. In addition to netting more passengers, the<br />
new techniques must also have had the potential to be<br />
successfully implemented by other transit systems. Awards<br />
are based on the creativity of the initiatives and on the<br />
magnitude of the ridership gain. Consideration was given to<br />
the financial impacts of the initiatives with preference given<br />
to revenue-neutral or revenue enhancing efforts.<br />
P r e siding<br />
• Robert J. Tuccillo, associate administrator for budget and<br />
policy/chief financial officer, Federal Transit Administration,<br />
Washington, DC<br />
34<br />
35
Monday<br />
monday<br />
C<br />
Keeping Transit Operators Safe<br />
2:15 - 3:45 p.m.<br />
Willow B, Level 2<br />
Are there really practical ways to provide a safer work<br />
environment for transit operators?<br />
Transit operators work in an environment that can often be<br />
isolated and they must rely on their personal skills when<br />
handling difficult situations. The transit industry has taken<br />
some very proactive measures to make both the physical<br />
environment of the <strong>bus</strong> more safe and secure as well as<br />
provide training that equip operators with effective skills<br />
to reduce confrontational situations. Attend this session<br />
to learn how you can make a safer environment for your<br />
operator workforce.<br />
Moder at or<br />
• Thomas M. Greufe, chair, APTA Bus Safety Committee,<br />
and senior vice president, safety, Forsythe Transportation, Inc.,<br />
Anthem, AZ<br />
Pa nel is t s<br />
• Rodell Notbohm*, general manager, Apollo Video Technology,<br />
Woodinville, WA<br />
• Eric Muntan, acting chief of safety and security, Miami-Dade<br />
Transit, Miami, FL<br />
• Sergeant Lonnie Arnold, King County Metro Transit Police,<br />
Seattle, WA<br />
• Rudy Allen, service quality chief, King County Metro Transit,<br />
Seattle, WA<br />
G<br />
Moder at or<br />
• Celia G. Kupersmith, chair, APTA Waterborne Transit<br />
Operations Committee, and general manager, Golden Gate<br />
Bridge, Highway & Transportation District, San Francisco, CA<br />
Pa nel is t s<br />
• Victor H. Burke, vice chair, APTA Federal Procedures and<br />
Regulations Subcommittee, and executive vice president,<br />
operations, Dallas Area Rapid Transit, Dallas, TX<br />
• Lisa Darnall, chief operating officer, LYNX - Central Florida<br />
Regional Transportation Authority, Orlando, FL<br />
• Nathaniel P. Ford Sr., chair, APTA Rail Transit CEOs<br />
Subcommittee, and executive director/CEO, San Francisco<br />
Municipal Transportation Agency, San Francisco, CA<br />
Doing Business with DBEs<br />
2:15 - 3:45 p.m.<br />
Willow A, Level 2<br />
A session for DBEs looking for <strong>bus</strong>iness and primes<br />
looking for qualifying DBEs.<br />
Learn how transit agencies and primes identify and develop<br />
<strong>bus</strong>iness relationships with disadvantaged <strong>bus</strong>iness<br />
enterprises qualified to meet contracting goals. Find out how<br />
doing <strong>bus</strong>iness in the <strong>bus</strong> industry is best facilitated by your<br />
APTA membership. Bus manufacturers, a DBE owner, and a<br />
procurement officer will discuss the relationship-building that<br />
leads to successes for DBEs and the rest of the industry.<br />
Moder at or<br />
• Huelon A. Harrison, principal, Legacy Resource Group, Dallas, TX<br />
D<br />
Mitigation Strategies for a<br />
Volatile Economy<br />
2:15 - 3:45 pm<br />
Grand Ballroom B, Level 2<br />
Everything is UP and then DOWN. How does transit cope?<br />
Transit is providing service in a crushing economic<br />
environment. How are systems coping and what strategies<br />
are being deployed? Learn what agencies are doing to<br />
mitigate the effects of a downturn in the economy. The<br />
discussion includes revenue forecasting challenges and<br />
its affect on operational planning, raising fares and losing<br />
ridership, and managing sales tax and other revenue in a<br />
down economy.<br />
Pa nel is t s<br />
• Patricia A. Biedar, chair, APTA Business Member Small<br />
Business Committee, and strategic sales manager, Clever<br />
Devices Ltd., Mt. Prospect, IL<br />
• Melissa L. Boyles, DBE program manager, Valley Metro<br />
Rail, Inc., Phoenix, AZ<br />
• Antoinette Diaz Modrok, president, National Insurance<br />
Consultants, Inc., Las Vegas, NV<br />
36<br />
37
T<br />
T<br />
Monday<br />
Roadeo Operators Training<br />
Dispatch, There’s Trouble on my Bus!<br />
2:15 - 3:45 p.m.<br />
Seneca, Level 4<br />
Defusing hostile situations for <strong>bus</strong> operators.<br />
Bus operators not only see the best that customers bring<br />
on the <strong>bus</strong>, but also the worst. This session will focus on<br />
how to recognize potential trouble and techniques to use to<br />
defuse hostile situations. Come to this session to learn skills<br />
that can make your job as an operator safer for you and your<br />
customers. Share experiences and what worked in your<br />
situation as a professional operator.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion of<br />
course<br />
T r a iner<br />
• Reginald A. Mason, associate vice president and chief safety<br />
officer, Metropolitan Transit Authority of Harris County, Houston, TX<br />
Roadeo Mechanics Training<br />
So You Want to Win the Roadeo?<br />
2:15 - 3:45 p.m.<br />
Ravenna, Level 3<br />
Applying good troubleshooting skills will help in the<br />
<strong>roadeo</strong> (and at work!).<br />
Teams that have good troubleshooting skills do much better<br />
in the <strong>roadeo</strong> and have an easier time diagnosing problems<br />
back in the maintenance garage. This session will focus on<br />
troubleshooting proficiency. Learn techniques to improve<br />
your approach to identifying problems.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion of<br />
course<br />
T r a iner<br />
• Andrea Dobson, instructor, National Transit Institute Rutgers,<br />
The State University of New Jersey, New Brunswick, NJ<br />
BRT<br />
monday<br />
The BRT Standards Project<br />
2:45 - 4 p.m.<br />
Grand Ballroom D, Level 2<br />
APTA Standards Program incorporates best practices<br />
for BRT.<br />
The APTA BRT Working Group has been working on the<br />
development of BRT Recommended Practices for the past<br />
two years. Several documents are finished and ready for<br />
publication. These documents will assist future BRT project<br />
managers get a helping hand in developing programs that<br />
can take advantage of lessons learned from previous efforts.<br />
Related TCRP Documents: R-90, R-117 & 118 (See page 16<br />
for details.)<br />
Moder at or<br />
• Cheryl Thole, senior research associate, Center for Urban<br />
Transportation Research, University of South Florida, Tampa, FL<br />
A P TA BR T R ecommended P r ac t ices a nd You<br />
• Sean Rathwell, P.Eng., manager, Ottawa office, McCormick<br />
Rankin International, Ottawa, ON<br />
• Ann P. John, PMP, PE, principal consultant, sbX BRT Corridors<br />
Project, OMNITRANS, Glendora, CA<br />
• Amy Miller, director of marketing, New Flyer, Winnipeg, MB<br />
• Bill Vincent, general counsel, Breakthrough Technologies<br />
Institute, Washington, DC<br />
T he Ne w a nd Updat e d C BR T<br />
• Roderick Diaz, transportation planning manager V, Los Angeles<br />
County Metropolitan Transportation Authority, Los Angeles, CA<br />
38<br />
39
Monday<br />
monday<br />
D<br />
Listening Session: Mobility<br />
Services for All Americans (MSAA)<br />
Stakeholder Web Community<br />
4 - 5:30 p.m.<br />
Juniper, Level 2<br />
The U.S. Department of Transportation Mobility Services<br />
for All Americans (MSAA) initiative recently unveiled an<br />
interactive web community (www.msaa-tmcc.org) to<br />
promote effective knowledge and information sharing<br />
on human service transportation coordination and the<br />
usage of ITS technologies. Hear the latest news, view<br />
the web community in action, and provide your input for<br />
improvement to this new venue whose ultimate goal<br />
is to become a self-sustaining, easy-to-use platform of<br />
communications among human service transportation<br />
stakeholders.<br />
Related TCRP Documents: R-91, R-101, R-105 (See page 16<br />
for details.)<br />
Facil i tat or<br />
• Yehuda Gross, manager, Mobility for All Americans Initiative,<br />
and ITS transit program manager, ITS Joint Program Office,<br />
Research and Innovative Technology Administration, U.S.<br />
Department of Transportation, Washington, DC<br />
The Challenge of the 2010 Engine<br />
4 - 5:30 p.m.<br />
Grand Ballroom A, Level 2<br />
How does a 2010 engine work and how is it<br />
maintained?<br />
G<br />
2 0 10 E ngine T echnol ogy a nd N at u r a l G a s E ngines<br />
• Gillian Hesser, Cummins Westport Inc., Colum<strong>bus</strong>, IN<br />
E ngine C ool ing T echnol ogy a nd t he 2 0 10 E ngine<br />
• Jeff Bannister, vice president, advanced products, EMP<br />
Advanced Development, LLC, Escanaba, MI<br />
G a sol ine H y brid a nd t he 2 0 10 E ngine<br />
• Rick Sander, president & chief executive officer, ISE<br />
Corporation, Poway, CA<br />
The Magic Bus is Here!<br />
4 - 5:30 p.m.<br />
Willow A, Level 2<br />
Discover how your organization will benefit from the<br />
new industry standard for procuring new <strong>bus</strong>es.<br />
Through the hard work of a large number of public and<br />
private sector APTA members and financial support from<br />
the FTA, the Standard Bus Procurement Guidelines have<br />
been updated with revised commercial terms and new<br />
technical specifications. Now transit agencies can utilize an<br />
updated RFP document to purchase transit <strong>bus</strong>es.<br />
This session will provide transit agency procurement and<br />
operations staff with an overview of the changes and how<br />
the new guidelines can be used. It will also be an important<br />
session for private sector OEMs and sub-suppliers to<br />
understand how they benefit from adoption of the new<br />
guidelines.<br />
Moder at or<br />
• Robert I. Brownstein, co-chair, APTA Procurement Steering<br />
Committee, and vice president, AECOM Consult, New York, NY<br />
The technology required to meet the 2010 engine guidelines<br />
will be challenging. This session will address what will be<br />
required to run and maintain these engines and how this<br />
new technology will affect transit agencies. The discussion<br />
will include associated technologies such as the particulate<br />
filters necessary for meeting the guidelines.<br />
Moder at or<br />
• Jean-Marc Landry, vice president, sales, NOVA BUS, St.<br />
Eustache, QC<br />
T he Use of U r e a in A f t e r -T r e at m e n t De v ices<br />
• Thomas Hodak, Cummins Inc., Colum<strong>bus</strong>, IN<br />
• James C. Harmon, Cummins Inc., Colum<strong>bus</strong>, IN<br />
Pa nel is t s<br />
• Paul Smith, executive vice president, sales & marketing, New<br />
Flyer, Winnipeg, MB<br />
• Patrick J. Scully, chief commercial officer, Daimler Buses North<br />
America, Greensboro, NC<br />
• Madeline Chun, Esq., partner, Hanson Bridgett LLP,<br />
San Francisco, CA<br />
• Richard J. Wieczorek, vice chair, APTA Procurement and<br />
Materials Management Committee, and department manager,<br />
procurement, San Francisco Bay Area Rapid Transit District,<br />
Oakland, CA<br />
40<br />
41
Monday<br />
monday<br />
G<br />
Quality Initiatives in Transit:<br />
The Return On Investment<br />
4 - 5:30 p.m.<br />
Willow B, Level 2<br />
The economic times are tough....can we afford to put<br />
extra efforts into quality efforts?<br />
Our customers expect quality service even when the<br />
economy is down. If we take additional steps to strengthen<br />
the quality of our services and to implement quality assurance<br />
into our operations, can we reasonably accommodate these<br />
new efforts and is there a heavy cost in time and budget?<br />
Make sure you attend this informative session to hear from<br />
your peers who have found that commitment to quality does<br />
indeed provide a return on investment!<br />
Moder at or<br />
• Joyce Eleanor, vice chair-<strong>bus</strong> & <strong>paratransit</strong> operations, APTA,<br />
and chief executive officer, Community Transit, Snohomish<br />
County, WA<br />
community based planning and partnerships to overcome<br />
barriers and make transit and land use linkages that achieve<br />
greater access and transit use by pedestrian, bike, and the<br />
elderly users.<br />
AICP CM CREDITS 1.5 awarded<br />
Moder at or<br />
• Ronald J. Kilcoyne, chair, APTA Systems Management and<br />
Operations Planning Subcommittee, and chief executive officer,<br />
Greater Bridgeport Transit, Bridgeport, CT<br />
Pa nel is t s<br />
• Brant Lyerla, project development coordinator, Sound Transit,<br />
Seattle, WA<br />
• Keisha T. Ransome*, regional planner, KFH Group,<br />
Incorporated, Bethesda, MD<br />
• Nina Walfoort*, director of marketing & planning, Transit<br />
Authority of River City, Louisville, KY<br />
G<br />
Pa nel is t s<br />
• Fred M. Gilliam, president/chief executive officer, Capital<br />
Metropolitan Transportation Authority, Austin, TX<br />
• Bruce A. Abel, assistant general manager, customer & contracted<br />
services, Regional Transportation District, Denver, CO<br />
• Jim Jacobson, deputy general manager, King County Metro<br />
Transit, Seattle, WA<br />
Building Sustainable Communities<br />
with Partnerships<br />
4 - 5:30 p.m.<br />
Grand Ballroom B, Level 2<br />
Effective ways to link transit service with development<br />
for great results.<br />
Public transportation plays an important role in shaping<br />
and building sustainable communities that are pedestrian<br />
and bike friendly and helping to promote better access to<br />
and around station stops and facilities. Yet transit may not<br />
have as much interaction with county and city governments<br />
responsible for local land use planning. Developing good<br />
partnerships with the community planning entities is<br />
essential for achieving results. This session will focus on<br />
T<br />
Roadeo Operators & Mechanics Training<br />
How Does a Transit System Work?<br />
Who Does What?<br />
4 - 5:30 p.m.<br />
Seneca, Level 4<br />
A birds-eye view of how transit systems fit together.<br />
So, you may know who the general manager is and you<br />
know that payroll issues your checks, but do you ever<br />
wonder who else does what in your transit organization?<br />
This session will discuss who is responsible for and how<br />
typical transit functions get done. Find out what other types<br />
of jobs exist in transit. Learn about how you fit and tips on<br />
affecting change in your organization.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion<br />
of course.<br />
T r a iner<br />
• Christine Anderson, chair, APTA Bus & Paratransit<br />
Conference Planning Subcommittee, and special projects<br />
manager, King County Transit Metro, Seattle, WA<br />
42<br />
43
T<br />
BRT<br />
Monday<br />
Roadeo Operators & Mechanics Training<br />
Staying Fit to Live<br />
4 - 5:30 p.m.<br />
Ravenna, Level 2<br />
Balancing personal life and work is not an easy task.<br />
Transit work can involve shift work, long hours, and minimal<br />
exercise. Keeping work and life in balance can be a struggle.<br />
Weight gain is common among operators and mechanics.<br />
This session will point out common pitfalls and identify<br />
strategies that can assist in maintaining a healthier life.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion<br />
of course.<br />
T r a iner<br />
• Caroline Hughes, education coordinator, Health Matters<br />
Program, King County Metro Transit, Seattle, WA<br />
4 - 5:30 p.m.<br />
Bus Technical Maintenance<br />
Committee<br />
Cascade 2, Mezzanine Level, Westin<br />
Chair, Gene Walker<br />
Accessible BRT<br />
4:15 - 5:15 p.m.<br />
Grand Ballroom D, Level 2<br />
Making BRT as accessible as possible for the riding public.<br />
BRT<br />
monday<br />
• Christopher Hemmer*, supervising engineer, Parsons<br />
Brinckerhoff, Portland, OR<br />
BR T a nd Ac c e s sibil i t y: Ge t t ing i t R igh t f rom t he S ta r t<br />
• Rosemary B. Gerty*, co-chair, APTA Older Adult Transportation<br />
Subcommittee, and senior transportation planner, TranSystems<br />
Corporation, Chicago, IL<br />
• Cosette Rees, marketing representative, Lane Transit District,<br />
Eugene, OR<br />
• Dennis M. Cannon, transportation accessibility specialist,<br />
United States Access Board, Washington, DC<br />
• Sandra Stanko, director of transit services, Regional<br />
Transportation Commission of Southern Nevada, Las Vegas, NV<br />
Bus Rapid Transit Reception<br />
5:30 - 6:30 p.m.<br />
Grand Ballroom C, Level 2<br />
Mix and mingle among your BRT peers in this lively<br />
welcoming reception.<br />
5:30 - 6:30 p.m.<br />
Environmental Justice/<br />
Title VI Subcommittee<br />
Wallingford, Level 3<br />
Chair, James P. Burke<br />
This session will focus on the ongoing discussion of<br />
making your BRT as accessible as possible and meeting<br />
ADA requirements. Speakers will address topics such as<br />
securement, mobility access, and level boarding. Agencies<br />
who have worked through accessibility issues with their<br />
projects will discuss what worked and what didn’t.<br />
Moder at or<br />
• Angela Iannuzziello, P. Eng., vice chair-Canadian members,<br />
APTA, and president, ENTRA Consultants, Markham, ON<br />
De sign C onsider at ions f or BR T L e v e l Boa rding S tat ion<br />
P l at f orms<br />
• Isabella A. Bejarano, P.E.*, lead civil engineer, Parsons<br />
Brinckerhoff, Portland, OR<br />
44<br />
45
Monday Tuesday, May 5<br />
tuesday<br />
7 - 8 a.m.<br />
Coffee Service<br />
Grand Ballroom Foyer, Level 2<br />
7 - 8 a.m.<br />
Land Use & Economic<br />
Development Subcommittee<br />
Wallingford, Level 3<br />
Co-chairs, G.B. Arrington & Mariia V. Zimmerman<br />
7:30 - 8:30 a.m.<br />
Bus Operations Committee<br />
Cedar, Level 2<br />
Chair, Claire Spielberg<br />
7:30 - 9 a.m.<br />
Business Member Small<br />
Business Committee<br />
Douglas, Level 2<br />
Chair, Patricia A. Biedar<br />
7:30 a.m. - 5:30 p.m.<br />
• APTA Registration Desk<br />
• Host Information Desk<br />
Aspen, Level 2<br />
E<br />
HOST FORUM<br />
Sustainability & Transit: King County<br />
Metro Transit’s Efforts to Create a<br />
Sustainable Transportation System<br />
8 - 9:30 a.m.<br />
Grand Ballroom C, Level 2<br />
King County Metro Transit (Metro) is working to create<br />
a sustainable transportation system — one that pollutes<br />
less, consumes less imported fossil fuels, and efficiently<br />
serves the mobility needs of a growing population. Learn<br />
about Metro’s operational, fleet, technology, and market<br />
development initiatives and long-standing commitment to<br />
progressive environmental policies and investments. This<br />
session highlights Metro’s efforts in developing hybrid transit<br />
vehicles, designing LEED-certified buildings, implementing<br />
“Clean Green” practices, and increasing market share through<br />
innovative transportation demand management programs.<br />
Moder at or<br />
• Kevin Desmond, general manager, King County Metro Transit,<br />
Seattle, WA<br />
Pa nel is t s<br />
• Jim Boon, manager, vehicle maintenance, King County Metro<br />
Transit, Seattle, WA<br />
• Jerry Rutledge, CPMM, manager, power and facilities,<br />
King County Metro Transit, Seattle, WA<br />
• Matt Hansen, supervisor, market development, King County<br />
Metro Transit, Seattle, WA<br />
• Paul Roberts, chair, board of directors, Puget Sound Clean<br />
Air Agency, Seattle, WA<br />
8 a.m. - 5 p.m.<br />
• Moderators/Speakers<br />
& A/V Preview Room<br />
Fremont, Level 3<br />
• TCRP Information Center<br />
Grand Ballroom Foyer, Level 2<br />
• Business Member Resource Room<br />
Douglas, Level 2<br />
BRT BRT and the New Starts/<br />
Small Starts Program<br />
8 - 9:30 a.m.<br />
Grand Ballroom A, Level 2<br />
Explore how your BRT project fits into this funding program.<br />
The New Starts/Small Starts Program criteria allow BRT<br />
projects to qualify for funding. Speakers will discuss how to<br />
take advantage of these programs and what steps should be<br />
taken to increase the chances of a successful application.<br />
(Continued)<br />
46<br />
47
Monday tuesday<br />
tuesday<br />
Moder at or<br />
• Walter Kulyk, director, Office of Mobility Innovation,<br />
Federal Transit Administration, Washington, DC<br />
How C a n I Ge t a P iece of t he P ie ? L e a r ning t he Gr a n t<br />
P rocess<br />
• Representative from the Federal Transit Administration<br />
A C a se S t udy in M ult i agency C oordin at ion f or Mobil i t y<br />
M a n agemen t: US 3 6 BR T P h a se 2<br />
• Reed Lee, senior transit planner, HDR ENGINEERING, INC.,<br />
Denver, CO<br />
BR T in t he Roa r ing F ork Va l l e y, C ol or a do : A Uniq ue<br />
A p p l ic at ion<br />
• William D. Byrne, p.e., ., vice president, David Evans and<br />
Associates, Inc., Denver, CO<br />
A p p ly ing a nd R ecei v ing F TA Ne w S ta r t/ Sm a l l S ta r t<br />
Gr a n t s : A n Agency ’s P e r spec t i v e<br />
• Karl Otterstrom, director of planning, Spokane Transit<br />
Authority, Spokane, WA<br />
BRT Fitting BRT to Smaller and<br />
Suburban Systems<br />
9:30 - 11 a.m.<br />
Grand Ballroom A, Level 2<br />
BRT is not just for the “big guys!”<br />
BRT has become a successful application in many smaller<br />
and suburban communities. Speakers will focus on how to<br />
apply the positive outcomes in planning and operating BRT<br />
to locations that have smaller population centers. Learn from<br />
what others have done to make their operations successful.<br />
Moder at or<br />
• James T. Jarzab, BSP system engineering manager,<br />
Santa Clara Valley Transportation Authority, San Jose, CA<br />
Impl e m e n t ing a Successf ul L o w- C os t BR T a nd<br />
E x t e nsions<br />
• Richard C. Jarrold, senior director, engineering project<br />
management, Kansas City Area Transportation Authority,<br />
Kansas City, MO<br />
Sel ec t ion a nd Decision M a k ing P rocess L e a ding t o<br />
Sel ec t ion of t he Mos t F e a sibl e A r t e r i a l BR T C orridor<br />
in Pace’s Service A r e a<br />
• Dr. Tunde Balvanyos*, BRT coordinator, Pace Suburban Bus,<br />
Arlington Heights, IL<br />
48<br />
A<br />
Accessibility: Doing it Right<br />
9:45 - 11:45 a.m.<br />
Grand Ballroom D, Level 2<br />
Trading inside stories.<br />
Lessons learned in starting work with taxi services and<br />
transitioning from one <strong>paratransit</strong> contractor to another are just<br />
two of the life experiences that service providers said they<br />
wouldn’t have missed. They will describe how projects can be<br />
organized better the next time and provide their insights.<br />
Moder at or<br />
• Rick Ramacier, vice chair, APTA Access Committee, and<br />
general manager, Central Contra Costa Transit Authority,<br />
Concord, CA<br />
A DA Pa r at r a nsi t a nd t he P r i vat e Sec t or : W orking w i t h<br />
t he Ta x i Indus t r y<br />
• Kenneth I. Hosen, principal, KFH Group, Incorporated,<br />
Austin, TX<br />
Ta x i Debt C a r d<br />
• Annette Williams, manager, Accessible Services Program,<br />
San Francisco Municipal Transportation Agency,<br />
San Francisco, CA<br />
Improv ing A r l ing t on, T e x a s Ta x i C on t r ac t s w i t h<br />
Bl ac k berry, M e n t or R a nger, a nd Googl e E a r t h<br />
• Ryan J. Larsen, president, Ecolane USA, Inc., Elk Horn, IA<br />
Seda n Voucher P rogr a m<br />
• Carol Perkins, director, mobility management services,<br />
Central Ohio Transit Authority, Colum<strong>bus</strong>, OH<br />
Se a m l e s s C on t r ac t T r a nsi t ion — Impossibl e Dre a m<br />
or Achie va bl e R e a l i t y ?<br />
• Steve Chang, director of access services, Access Services, Inc.,<br />
Los Angeles, CA<br />
49
tuesday<br />
tuesday<br />
B<br />
Telling Your Story to the Media<br />
9:45 - 11:15 a.m.<br />
Willow A, Level 2<br />
How to successfully deal with the media.<br />
A media interview should be a two-way street offering<br />
an opportunity for the reporter and for you. The reporter<br />
wants information for a news story, but you want to do the<br />
interview to tell your organization’s story and point of view.<br />
This session will explore how to successfully tell your story,<br />
starting with the preparation needed before an interview<br />
takes place. It will also offer advice on how to coordinate<br />
with your press officer and how to work with print, radio,<br />
and television reporters.<br />
Moder at or<br />
• Andrea Packer, chief communications officer, Utah Transit<br />
Authority, Salt Lake City, UT<br />
Pa nel is t s<br />
• Meg Kester, marketing & communications manager, Intercity<br />
Transit, Olympia, WA<br />
• Mary Fetsch, communications director, Tri-County Metropolitan<br />
Transportation District of Oregon, Portland, OR<br />
G<br />
More Efficient Training Departments, Bet ter Information<br />
to Staff, and Leveraging Technology to our Advantage<br />
• George Stites, supervisor, fleet engineering, King County Metro<br />
Transit, Tukwila, WA<br />
F rom T r a ining Bus t o Pa s senger Service<br />
• Louis G. Maiello, surface transit training-subject matter expert,<br />
FAAC Incorporated, Ann Arbor, MI<br />
De v e l oping a M a in t e n a nce T r a ining C u r r icul u m<br />
• Brian Markey, maintenance instructor, Los Angeles County<br />
Metropolitan Transportation Authority, Los Angeles, CA<br />
International Business Opportunities<br />
9:45 - 11:15 a.m.<br />
Issaquah, Level 3<br />
A special session for APTA <strong>bus</strong>iness members.<br />
Interested in expanding your <strong>international</strong> <strong>bus</strong>iness or<br />
exploring opportunities outside of the United States? Attend<br />
this session to hear from <strong>international</strong> representatives<br />
about upcoming projects and <strong>bus</strong>iness opportunities in their<br />
countries — Australia, United Arab Emirates (U.A.E.), India,<br />
and Brazil.<br />
D<br />
Training Strategies for<br />
Optimum Performance<br />
9:45 - 11:15 a.m.<br />
Willow B, Level 2<br />
Approaches that benefit employees and employers.<br />
Training is critical to developing strong, capable employees<br />
needed to meet today’s transit challenges. Employees are<br />
being stretched and asked to perform more and different<br />
duties. Technology has impacted all of us from driving a <strong>bus</strong>,<br />
to scheduling a route, to supervising employees who rarely<br />
come into a job site. How can we maintain effective training<br />
and continue to grow our employees to meet today’s transit<br />
challenges?<br />
Moder at or<br />
• Jeffrey Wharton, chair, APTA Business Member Business<br />
Development Committee, and executive vice president/general<br />
manager, IMPulse NC, INC., Mount Olive, NC<br />
Pa nel is t s<br />
• Saeed Mohammed Fadhei Al-Hameli, general manager<strong>bus</strong><br />
transportation, Department of Transport, Abu Dhabi, U.A.E.<br />
• Scott Grenda, chairman, Bus Industry Confederation,<br />
Victoria, Australia<br />
• Ajai Mathur, chief operating officer, Urban Mass Transit<br />
Company, Delhi, India<br />
• Helcio Raymundo, co-director, R&B Engineering and<br />
Architecture LTD, Sao Paulo, Brazil<br />
Moder at or<br />
• William E. Snell, senior instructor, San Mateo County Transit<br />
District, South San Francisco, CA<br />
50 51
Monday tuesday<br />
tuesday<br />
H<br />
Transit Data Management<br />
9:45 - 11:15 a.m.<br />
Grand Ballroom B, Level 2<br />
How valuable is the information really?<br />
We are all flooded in data. Modern transit operations and<br />
management systems are producing massive amounts<br />
of information but is the information produced useful or<br />
is it just paralyzing. There are methods to address data<br />
management which are specific to the transit environment.<br />
This session will explore these methods to help transit<br />
agencies successfully manage data to ensure optimal use of<br />
information.<br />
Related TCRP Documents: R-88, R-126 (See page 16<br />
for details.)<br />
Moder at or<br />
• Jonathan H. McDonald, P.E., chair, APTA Research<br />
and Technology Committee, and principal - managing leader,<br />
Stantec Consulting Inc., San Francisco, CA<br />
Ge t t ing More Ou t of C A D / AV L t hrough a T r a nsi t<br />
Oper at ions Decision Suppor t Sys t e m ( T ODSS )<br />
• John Braband*, department manager, <strong>bus</strong> operations,<br />
Pace Suburban Bus, Arlington Heights, IL<br />
• William Hiller*, associate, Booz Allen Hamilton,<br />
Cedar Rapids, IA<br />
T<br />
T<br />
Roadeo Operators Training<br />
Who Planned this Route, Anyway?<br />
9:45 - 11:15 a.m.<br />
Seneca, Level 4<br />
Service planning for <strong>bus</strong> operators.<br />
Route planning is a balancing act between delivering good<br />
service and the constraints of the transit system. This<br />
session will discuss how routes are planned and how <strong>bus</strong><br />
operators can add valuable input to developing good service<br />
for the customer.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion<br />
of course<br />
T r a iner<br />
• Ted Day, transportation planner, King County Metro Transit,<br />
Seattle, WA<br />
Roadeo Mechanics Training<br />
Is There Life After Being<br />
a Bus Mechanic?<br />
9:45 - 11:15 a.m.<br />
Ravenna, Level 3<br />
Tips on preparing for a trainer or supervisor position.<br />
K ing C oun t y T r a nsi t Data M a n agemen t<br />
• John Toone, senior ITS project manager, King County Metro<br />
Transit, Seattle, WA<br />
How Data Wa r ehousing C a n Benefit t he W hol e Agency:<br />
A C A R TA C a se S t udy<br />
• Jennifer A. Rephlo*, transportation research engineer, Science<br />
Applications International Corporation, McLean, VA<br />
Bus Data F usion — Ge t t ing S ys t e ms a nd P eopl e<br />
W orking T oge t her t o R e ach t heir F ul l P o t e n t i a l<br />
• Theodore K. Woods*, senior program manager, ARINC, Inc.,<br />
Annapolis, MD<br />
Great mechanics don’t necessarily become great trainers or<br />
supervisors. Other skills are needed to successfully move<br />
into those positions. This session will focus on what skills<br />
are needed and how to develop them in preparation for<br />
moving to a new position.<br />
CERTIFICATE OF ATTENDANCE awarded upon completion<br />
of course<br />
T r a iners<br />
• Ken Mall, <strong>bus</strong>iness unit leader-technical, Educational Data<br />
Systems, Inc., Dearborn, MI<br />
• Doug McCartney, maintenance instructor, Community Transit,<br />
Snohomish County, WA<br />
52<br />
53
T<br />
Monday tuesday<br />
NTI Training<br />
Coordinated Mobility: A Unified<br />
Transportation Management<br />
Solution — Part 2<br />
10 a.m. - 5 p.m. (35 person limit)<br />
Cirrus, Level 35<br />
This is Part 2 of a two-part course. Part 1 is on Monday from<br />
1:30 to 5 p.m. Participants must attend both sessions to<br />
receive CEUs and Certification of Completion.<br />
Refer to pages 33-34 for course and registration details.<br />
BUS PRODUCTS & SERVICES SHOWCASE<br />
10:30 a.m. - 2 p.m.<br />
(lunch served from 12 - 2 p.m.; tickets required)<br />
Hall 4F, Convention Center<br />
Many <strong>bus</strong>iness members’ <strong>bus</strong> products and services are<br />
showcased at the 2009 Bus Products & Services Showcase.<br />
Bus & Paratransit Conference and BRT Conference<br />
registrants can enjoy lunch and view the products and<br />
obtain information relating to the <strong>bus</strong> products and services<br />
on display. Expert personnel are on hand to answer your<br />
questions as you inspect what’s new and innovative in the<br />
world of <strong>bus</strong> equipment and services.<br />
Lunch sponsored by GFI GENFARE and APTA.<br />
54<br />
tuesday<br />
BRT LUNCHEON SESSION<br />
BRT and Special Events<br />
12 - 1:30 p.m.<br />
Grand Ballroom C, Level 2<br />
Using BRT service for special events.<br />
There have been large events all over the world where a BRT<br />
service was implemented as a successful mode of transport.<br />
Learn how China used BRT service in the Olympics, how<br />
South Africa is planning BRT service as the host of the World<br />
Cup, and other unique and successful BRT projects.<br />
In t roduc t ion<br />
• Jeff Hiott, program manager-technical services, APTA<br />
Spe a k e r s<br />
• Samuel L. Zimmerman, urban transport advisor, The World<br />
Bank, Washington, DC<br />
• Graham Carey, PE, AICP, BRT project engineer, Lane Transit<br />
District, Eugene, OR<br />
D Kitsap Transit — A Small<br />
Operator with Big Ideas<br />
12:15 - 5:15 p.m. (includes t ravel t ime)<br />
Location: Kitsap Transit, Bremerton, WA<br />
As part of the 2009 Bus & Paratransit Conference, the<br />
Small Operations Committee has arranged for a session<br />
and tour of Kitsap Transit in Bremerton, WA. Kitsap Transit<br />
is known for being an exciting and innovative transit system<br />
and will share some of their innovations with us. The<br />
session/tour will feature the arriving ferry terminal which<br />
they service, their worker/driver program, and a passengeronly<br />
ferry prototype boat. The group will be led on site by<br />
Richard Hayes, executive director, Kitsap Transit.<br />
The group should meet in the lobby of the Sheraton Hotel<br />
for a 12:10 p.m. departure to the Washington State Ferry<br />
Terminal. The group will be escorted by a representative<br />
from Kitsap Transit from the Sheraton to the ferry docks.<br />
The walk to the ferry terminal is approximately one (1) mile.<br />
You may also opt to take a taxi from the hotel at a cost of<br />
approximately $8 per single fare. The hotel concierge staff<br />
can arrange for an accessible taxi upon request.<br />
(Continued)<br />
55
Monday tuesday<br />
The ferry will depart Seattle at 12:45 p.m., arriving in<br />
Bremerton at approximately 1:45 p.m. The tour will begin<br />
at the ferry terminal upon disembarking the ferry. The<br />
group will return on the 4:15 p.m. ferry arriving in Seattle at<br />
approximately 5:15 p.m.<br />
Round-trip ticket cost is $6.70 per person. You may prepurchase<br />
a ticket up to 90 days in advance or on line the day<br />
of the trip at the ferry terminal. Please visit<br />
https://secure2.gatewayticketing.com/wsf/webstore/<br />
shop/ticket-selection.aspx?Merchant=Main&SalesCate<br />
goryGroup=21&SalesCategory=24 for ticket information<br />
and purchase. Please note that when you purchase a ticket<br />
you do not indicate a time or day as your ticket is valid for<br />
90 days from date of purchase. Please be sure you are<br />
purchasing the Seattle to Bremerton route.<br />
Lunch will not be provided as part of the session/tour;<br />
however, the ferry offers cafeteria style dining for lunch and<br />
also has vending machines. There are tables on the deck<br />
of the ferry as well as inside the main cabin for dining. You<br />
may also wish to bring your lunch on board – there are small<br />
restaurants at the ferry docks where you may purchase food.<br />
Please contact APTA’s Heidi Salati at the Sheraton Seattle if<br />
you did not register in advance and plan to participate in the<br />
session/tour.<br />
12:30 - 2 p.m.<br />
Regulatory Activities Subcommittee<br />
(Access Committee)<br />
Juniper, Level 2<br />
Chair, Patrisha Piras<br />
1 - 2 p.m.<br />
Waterborne Transit<br />
Operations Committee<br />
Cedar, Level 2<br />
Chair, Celia G. Kupersmith<br />
tuesday<br />
TECHNICAL TOURS<br />
Be sure to take advantage of the variety of technical tours<br />
provided by your colleagues at King County Metro Transit<br />
(Metro). Please sign up for the tour of your choice at the<br />
host information desk in the APTA registration area,<br />
Aspen Room, Level 2 in the Sheraton Seattle.<br />
Downtown Seattle Transit Tunnel<br />
and Transit Communications<br />
& Control Center<br />
2 - 5 p.m.<br />
Join Metro staff on a tour of the Downtown Seattle Transit<br />
Tunnel, which was recently retrofitted for joint <strong>bus</strong>-light rail<br />
operations beginning in 2009. The tour includes a <strong>bus</strong> ride<br />
through the 1.3-mile tunnel and a tour of behind- the-scenes<br />
facilities that support the tunnel.<br />
The Transit Communications and Control Center houses<br />
the communications equipment that staff uses to interact<br />
with and monitor all Metro-operated <strong>bus</strong>es running on<br />
surface and tunnel routes. In the future, the building will<br />
accommodate the monitoring of Sound Transit’s LINK Light<br />
Rail services operated by Metro. The facility also serves<br />
as Transit’s Emergency Operations Center. The building,<br />
completed in 2007, recently received a LEED Gold rating.<br />
The tour departs from and returns to the Seattle Convention<br />
Center.<br />
ACCESS Transportaion Control Center<br />
2 - 5 p.m.<br />
ACCESS Transportation provides over 4,000 <strong>paratransit</strong> trips<br />
per day in the greater King County area with a fleet of 290<br />
vehicles. Tour the control center and see firsthand<br />
some of the newest technologies being put to use, including<br />
automated scheduling and dispatch software integrated<br />
with Interactive Voice Response (IVR) and Mobile Data<br />
Computers (MDC).<br />
The tour departs from and returns to the Seattle Convention<br />
Center.<br />
56<br />
57
Monday tuesday<br />
tuesday<br />
BRT Community Transit BRT Line<br />
A Accessibility Consensus Standards —<br />
2 - 5:30 p.m.<br />
What You Need to Know!<br />
Come learn what a suburban transit agency is implementing<br />
2:15 - 3:45 p.m.<br />
for a new BRT system. Community Transit is providing<br />
transportation to their community to highlight their BRT<br />
routes. See what alignment they have chosen, learn what<br />
they have done to create a unique brand for the new BRT<br />
line, and view a mock-up of one of their newly designed<br />
stations that was built for operator training.<br />
The tour departs from and returns to the Seattle Convention<br />
Center.<br />
N O T E : Tour is open to all, but BRT Conference<br />
registrants will receive priority.<br />
Grand Ballroom D, Level 2<br />
Providing mobility options for all.<br />
As one of APTA’s newest standards programs, the<br />
Accessibility Consensus Standards Development Program<br />
has developed several recommended practices concerning<br />
fixed route stop announcements and route identifications<br />
and <strong>paratransit</strong> call centers. Panelists will review the various<br />
documents that have been developed and discuss the<br />
benefits of implementation.<br />
Moder at or<br />
• Richard DeRock, chair, APTA Accessibility Consensus<br />
Standards Development Program, and general manager, Link<br />
Transit, Wenatchee, WA<br />
Pa nel is t s<br />
• Michael Miller, accessibility manager, Sound Transit, Seattle, WA<br />
• Rosemary B. Gerty, co-chair, APTA Older Adult Transportation<br />
Subcommittee, and senior transportation planner, TranSystems<br />
Corporation, Chicago, IL<br />
• F. Scott Jewel, director, administration & information<br />
technology, Access Services, Inc., Los Angeles, CA<br />
• Tammy Haenftling, chair, APTA Access Committee, and<br />
assistant vice president, Paratransit Management Services,<br />
Dallas Area Rapid Transit, Dallas, TX<br />
A<br />
To What Extent is Travel Training the<br />
Answer to Rising Paratransit Costs?<br />
2:15 - 5:30 p.m.<br />
Willow A, Level 2<br />
Session sponsored by Easter Seals Project ACTION.<br />
This session is designed for management and supervisory<br />
staff interested in learning about the benefits of travel<br />
training services.<br />
Whether a transportation provider uses existing or hires new<br />
personnel, contracts out to a third party, or contributes fare<br />
or in-kind services, transit systems are benefitting from the<br />
intense development of travel training services.<br />
(Continued)<br />
58<br />
59
Monday tuesday<br />
tuesday<br />
D<br />
Speakers will focus on promising practices throughout the<br />
U.S. and abroad and address human resource issues such<br />
as salary requirements, recruitment and training, work<br />
assignments and staff capacity, and supervising off site<br />
personnel; the relationship between <strong>paratransit</strong> eligibility<br />
determination processes and travel training services; how<br />
travel training can 1) support <strong>paratransit</strong> customers to use<br />
fixed-route for all or part of their trips and 2) support new<br />
customers to use fixed-route (and rule out <strong>paratransit</strong>) as<br />
their preferred transit mode.<br />
Moder at or<br />
• Karen Wolf-Branigin, MSW, training and technical assistance<br />
director, Easter Seals Project ACTION, Washington, DC<br />
Pa nel is t s<br />
• Spencer Cotton, ADA certification administrator, King County<br />
Metro Transit, Seattle, WA<br />
• Frances Rankos, travel instructor, Pierce Transit, Lakewood, WA<br />
Do I Have Something in My Teeth<br />
(or Soot on my Exhaust Pipe)?<br />
2:15 - 3:45 p.m.<br />
Grand Ballroom B, Level 2<br />
Buses continue to be cleaner with each advancement.<br />
No one wants bellowing soot or dirty exhaust. We are all<br />
working towards cleaner air, and a better environment.<br />
This session will focus on what is happening with clean<br />
propulsion efforts. Hear updates on fuel cell <strong>bus</strong>es, the<br />
newest data on hybrids, and what other fuel technologies<br />
are doing to reduce their footprint on the earth.<br />
Moder at or<br />
• Joshua J. Goldman, co-vice chair, APTA Clean Propulsion<br />
& Support Technology Committee, and director of <strong>bus</strong>iness<br />
development, Proterra, LLC, Golden, CA<br />
De v e l opmen t s a nd C hoices in E nergy S t or age<br />
T echnol ogie s f or T r a nsi t V ehicl e s<br />
• Dr. Jasna Tomic, program manager, CALSTART, Pasadena, CA<br />
Biodie sel Use in Fa rgo - Moorhe a d M AT Buse s<br />
• Del Peterson, associate research fellow, Upper Great Plains<br />
Transportation Institute, Small Urban & Rural Transit Center, North<br />
Dakota State University, Fargo, ND<br />
F<br />
Green T echnol ogie s & S t r at egie s t o R e duce H VAC P o w e r<br />
C onsump t ion<br />
• Steve D. Johnson, product manager, large <strong>bus</strong> and rail HVAC,<br />
Thermo King Corporation, Bloomington, MN<br />
C l e a ning Die sel Pa r t icul at e F ilt e r s<br />
• R. Drew Taylor, national sales manager, FSX Equipment, Inc.,<br />
Granite Falls, WA<br />
WORKFORCE DEVELOPMENT<br />
Operator Focus: Education,<br />
Availability, Communication<br />
2:15 - 3:45 p.m.<br />
Grand Ballroom A, Level 2<br />
Enabling a world-class operator workforce.<br />
Front-line employees put a face on our industry. Welltrained,<br />
dedicated, readily available, and well informed<br />
operators provide the backbone for agencies to provide<br />
world class customer service leading to successful <strong>bus</strong>iness<br />
results. Join a high-spirited session to hear agency and<br />
provider insights on high-quality operator training programs<br />
and driver best-practices. Learn how to reduce absenteeism<br />
through innovative employee availability improvement<br />
models and programs. Hear how coach operators improve<br />
communication channels, build stronger relationships with<br />
fellow operators and enhanced <strong>bus</strong>iness practices.<br />
Moder at or<br />
• Lydia C. Grose, vice chair, APTA Workforce Development<br />
Subcommittee, and manager, track & civil engineering,<br />
Southeastern Pennsylvania Transportation Authority,<br />
Philadelphia, PA<br />
Achie v ing S a f e t y a nd E f f iciency t hrough Dri v e r<br />
T r a ining<br />
• Matt Dodds*, product manager, Trapeze Group, Mississauga, ON<br />
E m p l oy e e Ava il a bil i t y — A Signif ic a n t Oppor t uni t y f or<br />
Business Impac t<br />
• LaTeekey E. Andrews, director of employee availability,<br />
Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA<br />
I ’ m Ou t of L e av e . T omorrow I ’ m Going t o C a l l in De a d.<br />
R ecl a iming t he Diseng aged F ron t l ine W orkforce<br />
• Jeanine Gallacci*, organizational development manager,<br />
Community Transit, Snohomish County, WA<br />
(Continued)<br />
60<br />
61
Monday tuesday<br />
Be s t P r ac t ices in C ommunic at ing w i t h Bus Oper at ors<br />
• Joel M. Volinski*, director, National Center for Transit Research,<br />
Center for Urban Transportation Research, University of South<br />
Florida, Tampa, FL<br />
R ecrui t ing a nd R e ta ining F i x ed Rou t e Pa r at r a nsi t<br />
Oper at ors<br />
• Liz Williams, fixed route operations manager, Pierce Transit,<br />
Lakewood, WA<br />
tuesday<br />
TECHNICAL TOUR<br />
Please sign up for the tour of your choice at the host<br />
information desk in the APTA registration area, Aspen<br />
Room, Level 2 in the Sheraton Seattle.<br />
N O T E : Tour is open to all, but BRT Conference<br />
registrants will receive priority.<br />
G<br />
What Did They Say and What<br />
Were They REALLY Thinking?!<br />
2:15 - 3:45 p.m.<br />
Willow B, Level 2<br />
Finally we will understand why things happen the way<br />
they do.<br />
Doing <strong>bus</strong>iness in the transit industry today is tough for both<br />
the public and private sectors. New market forces are forcing<br />
everyone to look carefully at how they do <strong>bus</strong>iness and to<br />
make hard choices. This session will focus on the controversial<br />
issues in <strong>bus</strong> procurement and the question you’ve always<br />
wanted to ask, “Why in the heck did you do THAT?!”<br />
Moder at or<br />
• Gordon A. Nevison, co-chair, APTA Business Member<br />
Programs Committee, and president, The Nevison Group Inc.,<br />
Bel Air, MD<br />
P ubl ic Sec t or T e a m<br />
• Karen King, chief executive officer, Golden Empire Transit<br />
District, Bakersfield, CA<br />
• C. Mikel Oglesby, general manager, SunLine Transit Agency,<br />
Thousand Palms, CA<br />
P r i vat e Sec t or T e a m<br />
• Joe Policarpio, director, national sales, GILLIG Corporation,<br />
Hayward, CA<br />
• Michael H. Setzer, vice president, Veolia Transportation,<br />
Cincinnati, OH<br />
BRT Bus Rapid Transit Elements<br />
in King County<br />
2:30 - 4:30 p.m.<br />
Take a <strong>bus</strong> tour of the many Bus Rapid Transit (BRT) elements<br />
that are already in place throughout King County. While not<br />
part of a formally branded BRT system, these elements are<br />
used daily to more efficiently keep transit moving. While on<br />
board, participants will have a chance to speak to King County<br />
Metro Transit staff. You will see examples of designated<br />
roadways (Downtown Seattle Transit Tunnel, SODO Busway,<br />
reversible express lanes), center access ramps connecting<br />
freeways to transit facilities, High Occupancy Vehicle and<br />
Business Access and Transit lanes, transit centers (with future<br />
multi-modal connections and Transit Oriented Development),<br />
<strong>bus</strong> bulbs, and transit signal priority.<br />
The tour departs from and returns to the Seattle Convention<br />
Center.<br />
62<br />
63
Monday tuesday<br />
tuesday<br />
C<br />
Regulatory Issues in the<br />
New Administration<br />
4 - 5:30 p.m.<br />
Issaquah, Level 3<br />
An update on the issues affecting our industry.<br />
This session will examine the status of recently enacted<br />
and pending U.S. DOT and other agency regulations that<br />
impact <strong>bus</strong> operations. Industry experts will discuss how<br />
the implementation of new key regulations have affected<br />
<strong>bus</strong> agencies across the nation, the new Administration’s<br />
treatment of outstanding regulatory issues, and forecast<br />
what might be on the horizon. This session will include a<br />
particular emphasis on the Charter Bus Service, School<br />
Bus Operations, Medicare and Medicaid rules, and other<br />
recently proposed regulations.<br />
Moder at or<br />
• Richard J. Bacigalupo, vice chair-management and<br />
finance, APTA, and federal relations manager, Orange County<br />
Transportation Authority, Orange, CA<br />
Pa nel is t s<br />
• Edward J. Gill Jr., partner, Thompson Coburn LLP, Washington, DC<br />
• Richard DeRock, chair, APTA Accessibility Consensus<br />
Standards Development Program, and general manager, Link<br />
Transit, Wenatchee, WA<br />
• Christopher P. Boylan, deputy executive director, corporate<br />
affairs and communications, Metropolitan Transportation<br />
Authority, New York, NY<br />
Emergency Preparedness<br />
4 - 5:30 p.m.<br />
Willow B, Level 2<br />
If a real, large-scale emergency happens in your area,<br />
how ready are you?<br />
Over recent years, we have experienced both large scale<br />
and regional emergencies that have directly impacted<br />
transit organizations in one way or another. The key to<br />
effectively addressing an emergency is to have a practical<br />
and effective plan and to test that plan regularly. Attend this<br />
session to learn about the emergency preparedness tools<br />
that are available to help you build or strengthen your own<br />
emergency preparedness plan.<br />
D<br />
Related TCRP Documents: R-86, Vols. 7, 8, 9 (See page 16<br />
for details.)<br />
Moder at or<br />
• Michael T. Flanigon, director, Office of Technology, Federal<br />
Transit Administration, Washington, DC<br />
Pa nel is t s<br />
• Carol Wright, associate director for training, Small Urban<br />
& Rural Transit Center, North Dakota State University, Fargo, ND<br />
• Gary Hegland, training coordinator, Small Urban & Rural Transit<br />
Center, North Dakota State University, Fargo, ND<br />
• Mike DeCapua, homeland security director, King County Metro<br />
Transit, Seattle, WA<br />
• Stevie the Bomb Dog, King County Metro Transit Police,<br />
Seattle, WA<br />
• Deputy Tim Morgan, Stevie’s handler, King County Metro<br />
Transit Police, Seattle, WA<br />
Confronting New Operational Models<br />
4 - 5:30 p.m.<br />
Grand Ballroom B, Level 2<br />
Operational challenges of meeting demands require<br />
new thinking about old problems.<br />
Transit is thinking differently these days as service becomes<br />
more specialized. Service with special adaptations is<br />
being requested by employers, while transit is purchasing<br />
segmented fleets to meet varying service types that<br />
confound the spare ratio requirements. What does all this<br />
mean? We are using <strong>bus</strong>es differently. Be a part of this<br />
discussion about operational solutions that may work where<br />
you live.<br />
Moder at or :<br />
• Richard L. Hunt, vice chair, APTA Bus Technical Maintenance<br />
Committee, and general manager, Metro San Fernando Valley<br />
Service Sector, Los Angeles County Metropolitan Transportation<br />
Authority, Chatsworth, CA<br />
De signing Shu t t l e Services f or Niche M a r k e t s<br />
• Lawrence Deeter*, transit planner, TranSystems Corporation,<br />
Chicago, IL<br />
C a se S t udy of E Z Bus in Ne w Orl e a ns : Impl e m e n t ing<br />
T r a nsi t ion a l Service Sol u t ions a s t he C i t y R ecov e r s<br />
• Stefan Marks*, <strong>bus</strong>iness development manager, Veolia<br />
Transportation, Oceanside, CA<br />
(Continued)<br />
64<br />
65
Monday<br />
tuesday<br />
tuesday<br />
Buil ding a T r a nsp or t f rom t he De ser t Up<br />
• Saeed Mohammed Fadhei Al-Hameli, general manager<strong>bus</strong><br />
transportation, Department of Transport, Abu Dhabi, U.A.E.<br />
Innovat i v e Service f or M icrosof t<br />
• Marsha Moore, chief information officer, MV Transportation, Inc.,<br />
Fairfield, CA<br />
4 - 5:30 p.m.<br />
Clean Propulsion & Support<br />
Technology Committee<br />
Fifth Avenue, Grand Level, Westin<br />
Chair, George Karbowski<br />
H<br />
Web-Based & Mobile<br />
Technology Applications<br />
4 - 5:30 p.m.<br />
Grand Ballroom A, Level 2<br />
Innovative applications to streamline operations.<br />
Refined web-based and mobile technology options are now<br />
available to streamline operations and provide enhanced<br />
services to transit riders. This session will feature real world<br />
examples of these innovative applications such as mobile<br />
devices, travel assistant devices (TAD) and the use of webbased<br />
technology.<br />
Moder at or<br />
• Barry Einsig, chair, APTA Communications Subcommittee,<br />
and market director, Tyco Electronics, Harrisburg, PA<br />
Ne w W e b - B a sed T echnol ogy Gi v e s Oper at ors Gre at e r<br />
C on t rol in Sel ec t ing Ros t e r A s signmen t s<br />
• Erin Haller*, marketing communications manager, GIRO, Inc.,<br />
Montreal, QC<br />
Ne w a nd Innovat i v e T echnol ogie s — Using W e b - Based<br />
R e p or t ing t o E nh a nce C oordin at ion<br />
• Sami Poykko*, chief executive officer, Ecolane USA, Inc.,<br />
Espoo, Finland<br />
Service Q ua l i t y Mobil e GIS A p p l ic at ion<br />
• Stephen Krippner, senior applications developer, King County<br />
Metro Transit, Seattle, WA<br />
T he T r av e l A s sis ta n t De v ice ( TA D ) : Incre a sing R idership<br />
of F i x ed-Rou t e T r a nsi t by U t il i z ing GP S E n a b<br />
• Sean J. Barbeau, research associate, Center for Urban<br />
Transportation Research, University of South Florida, Tampa, FL<br />
Inclusion of Human Services in<br />
Metropolitan Transportation Planning<br />
4:30 - 6:30 p.m.<br />
Wallingford, Level 3<br />
Sponsored by the FTA/FHWA Transportation Capacity<br />
Building Program (TCBP)<br />
In this peer exchange, practitioners from the planning<br />
community will learn, share, and discuss ways to<br />
incorporate human services transportation into the<br />
metropolitan planning process. The National Resource<br />
Center for Human Service Transportation Coordination is<br />
providing subject matter experts who have demonstrated<br />
success with the inclusion of human services in their MPOs’<br />
transportation plans.<br />
This session is intended specifically for transportation<br />
planners at metropolitan planning organizations or similar<br />
agencies.<br />
5 - 7 p.m.<br />
FTA National Fuel Cell Bus<br />
Program’s National Fuel Cell Bus<br />
Working Group (NFCBWG)<br />
Grand Ballroom A, Level 2<br />
Chair, David Dilts<br />
66<br />
67
Monday tuesday<br />
APTA INTERNATIONAL BUS<br />
ROADEO AWARDS BANQUET<br />
7 - 9:30 p.m. (tickets required)<br />
Grand Ballroom C, Level 2<br />
Join the Bus Roadeo participants and their friends and<br />
guests at the Awards Banquet to recognize the “best<br />
of the best” — APTA’s 2009 Roadeo champions!<br />
TICKE T EXCHANGE SEATING<br />
For each ticket purchased, you received an awards banquet<br />
coupon, which is filed with your registration badge. Your<br />
coupon must be exchanged for a valid ticket at the banquet<br />
coupon exchange desk in the APTA registration area, Aspen<br />
Room, Level 2 in the Sheraton Seattle, between the hours<br />
of 7:30 a.m., Sunday, May 3 and 12 p.m., Tuesday, May 5.<br />
At that time you may select your table on a first-come, firstserved<br />
basis. If you wish to sit with guests or friends, you<br />
much exchange ALL coupons at the same time.<br />
If you pre-arranged for your awards banquet coupon(s) to<br />
be filed with your <strong>roadeo</strong> team’s registration, each coupon<br />
was exchanged for a valid banquet ticket and a seating<br />
assignment was made at the time your team registered for<br />
the <strong>roadeo</strong> and <strong>conference</strong>. Please contact your <strong>roadeo</strong> team<br />
representative for your ticket(s) and seating assignment(s).<br />
wednesday, May 6<br />
7:30 - 8:30 a.m.<br />
Coffee Service<br />
Grand Ballroom Foyer, Level 2<br />
8 a.m. - 2 p.m.<br />
• APTA Registration Desk<br />
• Host Information Desk<br />
Aspen, Level 2<br />
• Moderators/Speakers &<br />
A/V Preview Room<br />
Fremont, Level 3<br />
• TCRP Information Center<br />
Grand Ballroom Foyer, Level 2<br />
8 a.m. - 5 p.m.<br />
Business Member Resource Room<br />
Douglas, Level 2<br />
68<br />
69
BRT<br />
Monday wednesday<br />
BRT Enabling Technologies<br />
8:30 - 10 a.m.<br />
Grand Ballroom A, Level 2<br />
You might not need these technologies to have a<br />
successful BRT application, but they sure help.<br />
There are many technologies that can assist with operating<br />
a BRT system. Some agencies have deployed Vehicle<br />
Guidance, Transit Signal Priority, and ITS technologies with<br />
good results and some have learned some valuable lessons.<br />
This session will provide clues to how technologies can<br />
enhance the BRT experience and what provides the biggest<br />
bang for the buck.<br />
Related TCRP Documents: R-90, R-117, R-118 (See page 16<br />
for details.)<br />
Moder at or<br />
• Amy L. Van Doren, director of operations, Marin County<br />
Transit District, San Rafael, CA<br />
T he T echnol ogy E vol u t ion t h at is Occurring a nd How i t<br />
C a n Hel p BR T S ys t e m s<br />
• Peter J. Koonce, associate engineer, Kittelson and<br />
Associates, Inc., Portland, OR<br />
Bus L a ne w i t h In t e r m i t t e n t P r iorit y ( BL IMP) a nd i t s<br />
A p p l ic at ion t o BR T S ys t e ms<br />
• Graham Carey, PE, AICP, BRT project engineer, Lane<br />
Transit District, Eugene, OR<br />
Ov e r v ie w of V ehicl e A s sis t a nd Au t om at ion ( VA A )<br />
T echnol ogie s a nd A p p l ic at ions<br />
• Robert J. Gregg, director, transit management, Center for<br />
Urban Transportation Research, University of South Florida,<br />
Tampa, FL<br />
Bus R a p id T r a nsi t S tat ion De sign —<br />
T echnol ogy In t egr at ion<br />
• Philip Klinkon, AIA, associate, IBI Group, Seattle, WA<br />
A<br />
wednesday<br />
Transportation Options for Older<br />
Adults: Programs & Resources<br />
8:30 - 10 a.m.<br />
Grand Ballroom D, Level 2<br />
Blazing new trails along the path from driving a car to<br />
transit options.<br />
With increasing numbers of seniors in transit service areas,<br />
transit managers are learning more about transportation<br />
alternatives that appeal to this burgeoning market. What<br />
services do older adults want and use? How is coordination<br />
best developed among human services transportation<br />
providers and how are transit systems moving forward?<br />
What are the benefits? Come hear about a host of options<br />
offered by leading organizations, how they work, and how<br />
they are funded.<br />
Related TCRP Documents: R-82 (See page 16 for details.)<br />
Moder at or<br />
• Crystal Lyons, chair, Corpus Christi Regional Transportation<br />
Authority, Corpus Christi, TX<br />
“Shop-n-Rol l” Pa r at r a nsi t Shopping Shu t t l e<br />
• Annette Williams, manager, Accessible Services Program,<br />
San Francisco Municipal Transportation Agency,<br />
San Francisco, CA<br />
C ommuni t y Ac c e s s P rogr a m s in K ing C oun t y<br />
• Robert Sahm, supervisor, accessible services, King County<br />
Metro Transit, Seattle, WA<br />
• Cindy Zwart, director, Senior Services Transportation Program,<br />
Senior Services, Seattle, WA<br />
N at ion a l C e n t e r on Senior T r a nsp or tat ion :<br />
A Va l ua bl e R e source<br />
• Virginia Dize, assistant director, National Center on Senior<br />
Transportation, National Association of Area Agencies on Aging,<br />
Washington, DC<br />
• Jed Johnson, director, National Center on Senior Transportation<br />
& assistant vice president, older adult services, Easter Seals<br />
Project ACTION, Washington, DC<br />
70<br />
71
Monday wednesday<br />
wednesday<br />
C<br />
Managing “At Risk” Driving Behavior<br />
8:30 - 10 a.m.<br />
Issaquah, Level 3<br />
Does anyone really have effective methods and tools to<br />
manage this problem?<br />
There are more challenges for our <strong>bus</strong> operators today than<br />
ever before. Increased traffic congestion, road rage, and<br />
demanding customers are examples of the problems <strong>bus</strong><br />
operators must effectively manage while driving, and can<br />
cause <strong>bus</strong> operators to display more at-risk behaviors. Join<br />
us in this informative session to see excellent examples<br />
of how video and positive reinforcement solutions help to<br />
curb this problem and provide our industry with safer, more<br />
focused drivers.<br />
Related TCRP Documents: R-66, R-81 (See page 16<br />
for details.)<br />
Moder at or<br />
• Karen King, chief executive officer, Golden Empire Transit<br />
District, Bakersfield, CA<br />
Pa nel is t s<br />
• Eric Cohen, marketing manager, DRIVECAM, San Diego, CA<br />
• John Walsh, chief research and strategy officer, Clever<br />
Devices Ltd., Newburgh, NY<br />
• Sue A. Stewart, safety officer, King County Metro Transit,<br />
Seattle, WA<br />
S a f e t y a nd Securit y Using I T<br />
• Patricia Biedar, chair, APTA Business Member Small Business<br />
Committee, and strategic sales manager, Clever Devices Ltd.,<br />
Mt. Prospect, IL<br />
D<br />
these methodologies and make recommendations about<br />
implementing similar service in other locations.<br />
Moder at or<br />
• Claire Spielberg, chair, APTA Bus Operations Committee, and<br />
chief operating officer, San Diego Metropolitan Transit System,<br />
San Diego, CA<br />
E l imin at ing Bus Bunching — Buil ding a P rocess,<br />
Inf orm at ion Source, a nd T ool box f or Improv ing<br />
Service<br />
• Tom McKone*, chief operations consultant, Chicago Transit<br />
Authority, Chicago, IL<br />
T he T C R P Bus F l e e t Spa r e R at io A n a lysis P ro j ec t<br />
• Martin C. Minkoff, principal, Eagle Harbor Group LLC,<br />
Bainbridge Island, WA<br />
A lt e r n at i v e Mobil i t y P l a ns<br />
• Syd Pawlowski, supervisor, rideshare operations, King County<br />
Metro Transit, Seattle, WA<br />
Making Riding the Bus a<br />
Pleasant Experience<br />
8:30 - 10 a.m.<br />
Cirrus, Level 35<br />
Making the passenger experience as positive as<br />
possible is critical in keeping people riding.<br />
This session will address passenger environment issues.<br />
Advancements have been made in heating and cooling, noise<br />
mitigation, lighting, and shelter design and maintenance.<br />
Speakers will present some of these new technologies and<br />
talk about how to implement them for the best outcome.<br />
D<br />
Count the Ways of Delivering<br />
Good Transit Service<br />
8:30 - 10 a.m.<br />
Grand Ballroom B, Level 2<br />
Non-traditional operational practices are growing.<br />
There are lots of ways to deliver good transit service<br />
beyond the traditional fixed and demand response <strong>bus</strong><br />
service. Several agencies are having good results using<br />
non-traditional operations practices such as rideshare<br />
and vanpools. Speakers will talk about the success of<br />
Related TCRP Documents: R-46, R-111 (See page 16<br />
for details.)<br />
Moder at or<br />
• George Karbowski, chair, APTA Clean Propulsion &<br />
Support Technology Committee, and director, operations and<br />
maintenance, Foothill Transit, West Covina, CA<br />
L igh t ing S ys t e m s, Now a nd F u t u r e<br />
• Ramin Safavi, vice president, engineering - display systems,<br />
Mark IV Luminator, Plano, TX<br />
(Continued)<br />
72<br />
73
Monday wednesday<br />
wednesday<br />
E<br />
A Ne w Way of T hink ing a bou t Gr a f f i t i R e mova l<br />
a nd P r e v e n t ion<br />
• Stephanie Melton*, marketing development manager, Kion<br />
Specialty Polymers, Charlotte, NC<br />
Improv ing Bus C l e a ning — A C TA C a se S t udy<br />
• Thomas Reynolds, <strong>bus</strong> engineering technical services & quality<br />
control, Chicago Transit Authority, Chicago, IL<br />
T r a nsf orming t he Pa s senger E x p e r ience by C r e at ing<br />
In t e n t ion a l Space : P e ace in P ubl ic P l aces<br />
• Vara Kamin*, artistic consultant, Duo-Gard Industries Inc.,<br />
Canton, MI<br />
Measuring Success When Making<br />
a Commitment to Sustainability<br />
8:30 - 10 a.m.<br />
Willow B, Level 2<br />
Tools for becoming a more sustainable, cost-effective<br />
<strong>bus</strong> operation.<br />
Hear examples and practices from APTA Sustainability<br />
Commitment signatories that could work for your <strong>bus</strong><br />
system. What are the methodologies that are going to make<br />
your organization’s commitment to sustainability a success?<br />
What do you measure and how do you determine progress?<br />
This session focuses on the methodologies and tools that<br />
help <strong>bus</strong> transit measure their environmental footprint,<br />
conserve energy, and become a more sustainable and costeffective<br />
operation.<br />
Moder at or<br />
• Susannah Kerr Adler, vice president, manager- Architecture &<br />
Buildings Resource Center, Parsons Brinckerhoff, Washington, DC<br />
Pa nel is t s<br />
• Gary Prince, program manager, King County Metro Transit,<br />
Seattle, WA<br />
• Joseph A. Calabrese, chief executive officer, general<br />
manager/secretary-treasurer, Greater Cleveland Regional Transit<br />
Authority, Cleveland, OH<br />
• Jennifer Kalczuk, external relations manager, Interurban Transit<br />
Partnership (The Rapid), Grand Rapids, MI<br />
F<br />
WORKFORCE DEVELOPMENT<br />
Revolutionizing Tomorrow’s<br />
Workforce: Case Studies on Leading<br />
Methods, Tools, and Programs<br />
8:30 - 10 a.m.<br />
Willow A, Level 2<br />
Lead using these examples.<br />
The transit industry’s success needs keen leadership,<br />
innovative methods, ro<strong>bus</strong>t toolkits and advanced resources<br />
to effectively lead and develop our industry’s workforce.<br />
Case study approaches highlight this session: new<br />
thought leadership models that transform management/<br />
employee relations; expanded uses of web-based tools and<br />
instructional models that benefit both a new generation of<br />
workers and the bottom line; strategic mentoring programs<br />
that develop and retain the best of our workforce to benefit<br />
future needs.<br />
Related TCRP Documents: R-77, R-103 (See page 16<br />
for details.)<br />
Moder at or<br />
• Tawnya R. Moore-McGee, vice chair, APTA Human<br />
Resources Committee, and assistant general manager,<br />
Human Resources Division, Port Authority of Allegheny County,<br />
Pittsburgh, PA<br />
T he Ne w T hough t L e a dership T r a ining — In t e r v e n t ion :<br />
R e vol u t ionizing E m p l oy e e a nd M a n agemen t R e l at ions<br />
• Theresa M. Livsey-Lemons, director, employee relations<br />
& development, Metropolitan Atlanta Rapid Transit Authority,<br />
Atlanta, GA<br />
Incorpor at ing W e b-Based Ins t ruc t ion a l Sof t wa r e<br />
in t o Your T r a ining P rogr a m<br />
• Douglas Spears*, product manager, Ecolane USA, Inc.,<br />
Espoo, Finland<br />
T u r ning T r a ining f rom a n E x p e nse in t o a n In v e s t m e n t<br />
— How e L e a r ning C a n P rov ide a Sol id ROI<br />
• Keith Sheardown, general manager-technology solutions,<br />
Bombardier Transportation, Mississauga, ON<br />
M e n t oring f or S t r e ng t h , R e t e n t ion, a nd Success<br />
• Daniel Henderson*, director of learning, MV Transportation, Inc.,<br />
Elk Horn, IA<br />
74<br />
75
BRT<br />
Monday wednesday<br />
The Right Vehicle for BRT<br />
10:15 - 11:45 a.m.<br />
Grand Ballroom A, Level 2<br />
How does the type of vehicle factor into BRT success?<br />
Many BRT projects are choosing hybrids or other advanced<br />
technology vehicles to provide service. Vehicle and vehicle<br />
design can impact the service delivery. The discussion<br />
at this session will center on what factors impact vehicle<br />
choice and what benefits may accompany the selections<br />
that are made.<br />
Related TCRP Documents: R-90, R-118 (See page 16<br />
for details.)<br />
Moder at or<br />
• Jack M. Gonsalves, national BRT practice leader, Parsons<br />
Brinckerhoff, Portland, OR<br />
T he F irs t F l e e t of “Specialized” BR T V ehicl e s in t he<br />
Uni t e d S tat e s<br />
• Sandra Stanko*, director of transit services, Regional<br />
Transportation Commission of Southern Nevada, Las Vegas, NV<br />
• Robert C. Highfill, P.E.*, senior project manager, Regional<br />
Transportation Commission of Southern Nevada, Las Vegas, NV<br />
Q ua n t if y ing t he Impor ta nce of Im age t o BR T<br />
• Alasdair Cain, senior research associate, Center for Urban<br />
Transportation Research, University of South Florida, Tampa, FL<br />
T he L at e s t V ehicl e Sel ec t ion T r e nds a nd S t r at egie s<br />
• Cliff Henke, co-chair, APTA Business Member Government<br />
Affairs Committee, and senior analyst, BRT and streetcars,<br />
Parsons Brinckerhoff, Arcadia, CA<br />
A<br />
wednesday<br />
Operations for Paratransit & Accessible<br />
Fixed Route Services: Experience<br />
with New Policies & Practices<br />
10:15 - 11:45 a.m.<br />
Grand Ballroom D, Level 2<br />
Controlling costs and improving customer service.<br />
Explore best operations practices that are operationally<br />
viable, cost effective, and improve customer service.<br />
Learn how new policies, practices, and lower-cost/widelyused<br />
mobile technology can improve customer service and<br />
on-street operations.<br />
Related TCRP Documents: R-98, R-119, R-121, R-124, S-71,<br />
S-74, S-76 (See page 16 for details.)<br />
Moder at or<br />
• Doug Douglas, vice president, <strong>paratransit</strong>, Dallas Area Rapid<br />
Transit, Dallas, TX<br />
De v e l oping a nd Impl e m e n t ing P ol icie s on M a n aging<br />
Ov e r sized W heelchairs, Segways, a nd Service A nim a l s<br />
• Donna Smith, training and technical assistance specialist,<br />
Easter Seals Project ACTION, Washington, DC<br />
P ol icy de v e l opmen t a nd Oper at ion a l C onsider at ions<br />
of a Pa r at r a nsi t door-t o - door P ol icy<br />
• Selene Faer Dalton-Kumins, director, Office of MetroAccess<br />
Service, Washington Metropolitan Area Transit Authority, Silver<br />
Spring, MD<br />
A DA S t op A nnouncemen t s : T he Roa d t o C ompl i a nce in<br />
A l buq uerq ue<br />
• David R. Rishel, principal, Delta Services Group Inc., Newtown, PA<br />
T r a nsi t C ommunic at ion w i t h Pa r at r a nsi t C l ien t s ;<br />
Mobil e De v ices E m p o w e r t he W orkforce<br />
• Matthew Goddard*, director, product management,<br />
Trapeze Group, Mississauga, ON<br />
76<br />
77
Monday wednesday<br />
wednesday<br />
B<br />
Ridership Successes<br />
10:15 - 11:45 a.m.<br />
Cirrus, Level 35<br />
Discover methods to increase and maintain ridership in<br />
these unpredictable times.<br />
Related TCRP Documents: R-66, R-81, R-125 (See page 16<br />
for details.)<br />
Moder at or<br />
• Harry Saporta, principal, Surface Transport Practice,<br />
Good Harbor Consulting, LLC, Arlington, VA<br />
C<br />
Gas prices have leveled off and unemployment is rising,<br />
but public transit ridership is at record levels. Learn about<br />
programs, initiatives, and strategies transit agencies from<br />
across the country are implementing to build and retain<br />
ridership in these volatile times.<br />
Related TCRP Documents: R-111, R-122 (See page 16<br />
for details.)<br />
Moder at or<br />
• Meegan Joyce, special services manager, Interurban Transit<br />
Partnership (The Rapid), Grand Rapids, MI<br />
Pa nel is t s<br />
• Matt Hansen, supervisor, market development, King County<br />
Metro Transit, Seattle, WA<br />
• David Hull, service planning supervisor, King County Metro<br />
Transit, Seattle, WA<br />
• Chuck P. Michel, board member, Golden Empire Transit<br />
District, Bakersfield, CA<br />
• Michael S. Harbour, general manager, Intercity Transit,<br />
Olympia, WA<br />
Build an Effective Safety Culture<br />
in Transit Organizations<br />
10:15 - 11:45 a.m.<br />
Issaquah, Level 3<br />
Is there a connection between effective safety cultures<br />
and organization success and cost reductions?<br />
An effective safety culture in any transit organization is vital<br />
to its continued success in providing safe transportation. A<br />
proactive and successful safety culture must be embedded<br />
in all employees of the organization and supported by its<br />
top management. Some excellent examples of how an<br />
effective safety culture is built and the results achieved from<br />
employees working together to lead and support safety in all<br />
facets of their jobs are showcased at this session.<br />
78<br />
D<br />
Pa nel is t s<br />
• Carmen J. Bianco, executive consultant, Behavioral Science<br />
Technology, Inc., Ojai, CA<br />
• Thomas M. Greufe, chair, APTA Bus Safety Committee,<br />
and senior vice president, safety, Forsythe Transportation, Inc.,<br />
Anthem, AZ<br />
• Diana Lyn Byrnes, substance a<strong>bus</strong>e management specialist,<br />
Center for Urban Transportation Research, University of South<br />
Florida, Tampa, FL<br />
Transit Facility Design — Sizing it Right<br />
10:15 a.m. - 11:45 p.m.<br />
Grand Ballroom B, Level 2<br />
Are you planning a new <strong>bus</strong> transit facility, but not sure if<br />
it’s sized to meet your current and future needs?<br />
Time and money is lost due to poor planning and designing<br />
new <strong>bus</strong> maintenance facilities. A working group in APTA’s<br />
Bus Standards Program has developed guidance for transit<br />
agencies and designers to determine the space needs of a<br />
new facility, an outline to ensure all elements for a new facility<br />
are considered, as well as other useful documents for <strong>bus</strong><br />
maintenance facilities. Come learn what new guidance and<br />
tools are available to assist transit agencies and designers in<br />
planning and designing new <strong>bus</strong> maintenance facilities.<br />
AICP CM CREDITS 1.5 awarded<br />
Moder at or<br />
• Gene Walker, chair, APTA Bus Technical Maintenance<br />
Committee, and maintenance manager, Golden Gate Transit,<br />
San Rafael, CA<br />
A P TA R ecommended P r ac t ices f or t he R igh t T r a nsi t<br />
Facil i t y<br />
• Rockchild Scott, director of facilities, TriMet, Portland, OR<br />
• Kevin Faulkner, director of maintenance, Sun Tran/Van Tran,<br />
Tucson, AZ<br />
• Joeseph Biedenbach, client service manager, CH2M HILL,<br />
Englewood, CO<br />
• Steve Radomski, AIA, LEED AP, associate principal,<br />
RNL Design, Denver, CO<br />
79
Monday wednesday<br />
wednesday<br />
G<br />
The Cost of Doing Business<br />
10:15 - 11:45 a.m.<br />
Seneca, Level 4<br />
Cause and effect of procurement proposals.<br />
Is responding to proposals costly or just the cost of doing<br />
<strong>bus</strong>iness? Hear from the supplier’s side what is involved<br />
in responding to a request from a property and the cost<br />
associated with it. Find out where that cost is absorbed<br />
— usually in the cost to the property! Also, hear from the<br />
property side why the various proposal requirements are<br />
in place. Speakers will discuss the cost of requirements<br />
contained in a proposal and ways to streamline and<br />
lessen the financial burden on suppliers resulting in more<br />
submissions and a lower cost solution for the agency.<br />
Moder at or<br />
• Michael P. Melaniphy, 2nd vice chair, APTA Business Member<br />
Board of Governors; chair, APTA Business Member Procurement<br />
Committee; co-vice chair-<strong>bus</strong>iness members, APTA Procurement<br />
and Materials Management Committee; and vice president,<br />
public sector, Motor Coach Industries, Inc., Schaumburg, IL<br />
Pa nel is t s<br />
• Steven S. Policar, supervisor, vehicle maintenance,<br />
King County Metro Transit, Seattle, WA<br />
• Lonnie Mitchell, chief administrative services officer,<br />
Los Angeles County Metropolitan Transportation Authority,<br />
Los Angeles, CA<br />
• Gerhild Turner, CPPO, CPPB, procurement supervisor,<br />
Community Transit, Snohomish County, WA<br />
• Louis A. Quaglia, regional sales manager, NOVA BUS,<br />
Reading, PA<br />
• Bill Coryell, vice president, western sales region,<br />
North American Bus Industries, Inc., Ontario, CA<br />
• David A. Smith, vice president of marketing and<br />
government relations, MV Transportation, Inc., Fairfield, CA<br />
G<br />
Moving Mobility<br />
Management Forward<br />
10:15 - 11:45 a.m.<br />
Willow B, Level 2<br />
How to create and maintain a successful mobility<br />
management program.<br />
Mobility management is a strategic approach to managing<br />
a coordinated community-wide transportation network<br />
with multiple operating partners. With new technologies,<br />
mobility management can offer a single point of customer<br />
access to multiple travel modes while lowering the costs of<br />
providing service.<br />
Hear from mobility managers and other experts on new<br />
and existing mobility management programs; and get the<br />
latest information as APTA continues to advance its mobility<br />
management strategic plan by providing information, training<br />
opportunities, and technical resources to help implement<br />
mobility management in your community.<br />
Related TCRP Documents: R-97 (See page 16 for details.)<br />
Moder at or<br />
• Marlene B. Connor, chair, APTA Intergovernmental Issues<br />
Subcommittee; vice chair, APTA Systems Management and<br />
Operations Planning Subcommittee; and director of public<br />
transportation, Wilbur Smith Associates, Holyoke, MA<br />
Pa nel is t s<br />
• Park Woodworth, <strong>paratransit</strong>/rideshare operations manager,<br />
King County Metro Transit, Seattle, WA<br />
• Mary Leary, Ph.D., senior director, Project ACTION &<br />
transportation initiatives, Easter Seals Project ACTION,<br />
Washington, DC<br />
• Yehuda Gross, manager, Mobility for All Americans Initiative,<br />
and ITS transit program manager, ITS Joint Program Office,<br />
Research and Innovative Technology Administration, U.S.<br />
Department of Transportation, Washington, DC<br />
• Bob Throckmorton, manager of customer service, Community<br />
Transit, Snohomish County, WA<br />
• Mary Jo Morandini, general manager, Beaver County Transit<br />
Authority, Rochester, PA<br />
80<br />
81
H<br />
Monday wednesday<br />
CAD/AVL 101<br />
10:15 - 11:45 a.m.<br />
Willow A, Level 2<br />
Getting to the basics.<br />
Computer Aided Dispatch/Automated Vehicle Location<br />
Systems (CAD/AVL) have revolutionized transit operations<br />
and management. This technology optimizes planning and<br />
organization of routes and schedules, allows flexible vehicle<br />
assignment to provide sufficient capacity for passenger<br />
volume at a given time, and transit employees have access<br />
to the required information. Understanding this technology<br />
is critical when tracking vehicles has become a requirement<br />
for most transit agencies. This session will help you<br />
understand where we are with this continuously evolving<br />
set of technologies.<br />
Related TCRP Documents: R-126, S-73 (See page 16<br />
for details.)<br />
Moder at or<br />
• Christopher Norris, director of technical services,<br />
Canadian Urban Transit Association, Toronto, ON<br />
C omputer A ided Dispat ch ( C A D ) —<br />
Ta m ing a T r a nsf orming T echnol ogy<br />
• Bill McFarland, director, technical service & <strong>bus</strong>iness<br />
development, INIT Innovations in Transportation Inc.,<br />
Chesapeake, VA<br />
• Marty Williamson, systems administrator, Coast Mountain Bus<br />
Company Ltd., Vancouver, BC<br />
How C A D / AV L T echnol ogy is Hel p ing Bus C us t omers<br />
a nd E m p l oy e e s at t he M B TA in Bos t on<br />
• Mike Kuzmich, senior account executive, ACS Transportation<br />
Management Solutions, Franklin, TN<br />
wednesday<br />
G CLOSING GENERAL LUNCHEON: BUS/BRT<br />
Partnership Strategies Help<br />
BRT Transit Move Forward<br />
12 - 2 p.m.<br />
Grand Ballroom C, Level 2<br />
Transit agencies are teaming up with local partners, including<br />
cities and <strong>bus</strong>inesses, to achieve success in improving<br />
mobility throughout the nation. These partnerships help<br />
transit agencies build support for their goals, leverage<br />
financial resources, remove barriers, and find new ways of<br />
working together.<br />
This session will highlight exciting partnering efforts to show<br />
you how successful partnerships can benefit you and your<br />
community. Representatives from Microsoft will discuss<br />
their employee transportation program, which includes their<br />
private transportation service offering service from area<br />
residential neighborhoods to their Redmond campus; GILLIG<br />
will discuss their very successful partnerships with King<br />
County Metro Transit; the Greater Cleveland Regional Transit<br />
Authority will talk about the many partnerships created in<br />
developing the new BRT line, the Health Line, including civic,<br />
<strong>bus</strong>iness, and political partnerships as well as partnerships<br />
with other transit agencies, vendors and suppliers; and<br />
the Washington Metropolitan Area Transit Authority will<br />
highlight their partnering efforts with local <strong>bus</strong>inesses, law<br />
enforcement, community groups, just to name a few, in<br />
preparation for the presidential inauguration in January 2009.<br />
These stories are key examples of how transit agencies<br />
are working with partners to create outstanding public<br />
transportation services that are becoming the choice of an<br />
ever-increasing number of people who will help their regions<br />
flourish for generations to come.<br />
P r e siding<br />
• Joyce Eleanor, vice chair-<strong>bus</strong> & <strong>paratransit</strong> operations, APTA,<br />
and chief executive officer, Community Transit, Snohomish<br />
County, WA<br />
Moder at or<br />
• Harold S. Taniguchi, director, Department of Transportation,<br />
King County Metro Transit, Seattle, WA<br />
82<br />
(Continued)<br />
83
Monday wednesday<br />
wednesday<br />
BRT<br />
Pa nel is t s<br />
• Jim Stanton, senior community relations manager, Real Estate<br />
and Facilities, Microsoft Corporation, Redmond, WA<br />
• Brian Macleod, senior vice president, GILLIG Corporation,<br />
Hayward, CA<br />
• Joseph A. Calabrese, chief executive officer, general<br />
manager/secretary-treasurer, Greater Cleveland Regional Transit<br />
Authority, Cleveland, OH<br />
• Phillip C. Wallace, general superintendent, <strong>bus</strong> maintenance,<br />
Washington Metropolitan Area Transit Authority, Washington, DC<br />
BRT, Land Use, and Ridership<br />
2:15 - 3:30 p.m.<br />
Grand Ballroom A, Level 2<br />
How can successful land use impact your ridership?<br />
Studies and reports have been written to show that proper<br />
land use and planning can grow your ridership. Come learn<br />
how BRT can lead to successful transit oriented developments<br />
(TODs), which will increase ridership, development dollars,<br />
and a higher tax base.<br />
AICP CM CREDITS 1.5 awarded<br />
Moder at or<br />
• Kari E. Watkins, P.E., Ph. D. candidate, University of<br />
Washington, Seattle, WA<br />
2:30 - 4 p.m.<br />
Bus & Paratransit Conference<br />
Planning Subcommittee<br />
Wallingford, Level 3<br />
Chair, Christine Anderson<br />
American Recovery and Reinvestment<br />
Act (ARRA) FTA Workshop<br />
2:30 - 5:30 p.m.<br />
Grand Ballroom B, Level 2<br />
Learn about the ARRA and the new Federal Transit<br />
Administration programs, procedures and reporting<br />
requirements that are being implemented. Hear the<br />
important steps you need to take to make the most of the<br />
funding. Join your colleagues and federal partners for an<br />
interactive and informative workshop.<br />
The workshop is open to all <strong>conference</strong> registrants at a<br />
cost of $75 per person. Please sign up and pay for the<br />
workshop at the APTA registration desk prior to the start<br />
of the workshop.<br />
Use of C h a r r e t t e in BR T S tat ion-A r e a P l a nning<br />
• Thomas W. Williams, P.E.*, senior project manager, AECOM,<br />
Arlington, VA<br />
C a se S t udie s on BR T a nd L a nd Use<br />
• Bill Vincent, general counsel, Breakthrough Technologies<br />
Institute, Washington, DC<br />
R e sult s of a Hedonic R egression Model t h at E s t im at e s<br />
t he Impac t of BR T S tat ions on Surrounding R e siden t i a l<br />
P roper t y Va l ues a l ong t he P i t t sburgh E a s t Bus way<br />
• Victoria A. Perk, senior research associate, Center for Urban<br />
Transportation Research, University of South Florida, Tampa, FL<br />
84<br />
85
Monday wednesday<br />
BRT<br />
CLOSING GENERAL SESSION<br />
What in the World?<br />
3:30 - 5:15 p.m.<br />
Grand Ballroom A, Level 2<br />
What else can we learn from North American and<br />
<strong>international</strong> BRT programs?<br />
BRT has been successfully implemented in various locations<br />
around the world. The BRT Conference will close with<br />
a taste of what our world neighbors have done to build<br />
successful and highly used BRT systems, while having to<br />
focus on their unique environments.<br />
Related TCRP Documents: R-90, R-118 (See page 16<br />
for details.)<br />
Moder at or<br />
• Dennis Hinebaugh, director, National Bus Rapid Transit<br />
Institute, Center for Urban Transportation Research, University<br />
of South Florida, Tampa, FL<br />
P ubl ic - P r i vat e Pa r t nership s : Do T he y W ork?<br />
Ajai Mathur, chief operating officer, Urban Mass Transit Company,<br />
Dehli, India<br />
Bus w i t h a High L e v e l of Service ( BHL S ) : A F r e nch<br />
C oncep t B a sed on t he A m e r ic a n BR T A p p roach<br />
• Sebastien Rabuel, project manager-urban public transport,<br />
Center for Studies on Urban Planning and Transportation<br />
(CERTU), Ministry of Sustainable Development, Lyon, France<br />
BR T a nd Aus t r a l i a<br />
• Stephen Lucas, past chairman, Bus Industry Confederation,<br />
and managing director, Warrnambool Bus Lines,<br />
Warrnambool, Australia<br />
P ro j ec t C oordin at ion f or t he Impl e m e n tat ion of t he<br />
Gua da l a j a r a M acro<strong>bus</strong> In t egr at ed S ys t e m<br />
• German Freiberg, transit systems director, Center for<br />
Sustainable Transport, Mexico City, Mexico<br />
Va ncou v e r ’s P l a n BR T P l a nning a nd 2 0 10 Oly mpic<br />
T r a nsp or tat ion P l a n<br />
• Daniel Freeman, South Coast British Columbia Transportation<br />
Authority (TransLink), Burnaby, BC<br />
A dva nced Ne t w ork P l a nning f or BR T —<br />
T he Q u ick way Model<br />
• Alan Hoffman, president, The Mission Group, San Diego, CA<br />
G<br />
thursday, MAY 7<br />
POST-CONFERENCE SEMINAR<br />
Planning Ahead: Enhanced<br />
Contracting Opportunities by<br />
Participating in the Transportation<br />
Planning Process<br />
8 a.m. - 3 p.m.<br />
Leschi, Level 3<br />
Sponsored by the Taxi, Limousine, and Paratransit<br />
Association.<br />
The Taxicab, Limousine & Paratransit Association (TLPA)<br />
has been awarded a grant from the Federal Transit<br />
Administration (FTA) to assist private transportation<br />
operators in understanding and becoming involved in the<br />
transportation planning processes and the opportunities<br />
for <strong>bus</strong>iness and contracting that may follow. As a part of<br />
this technical assistance program, TLPA developed the<br />
Planning Ahead: Enhanced Contracting Opportunities by<br />
Participating in the Transportation Planning Process seminar.<br />
The seminar will help private transportation operators<br />
identify beneficial opportunities for involvement in their<br />
MPO, local and statewide planning processes, provide<br />
real world examples, and offer the chance for attendees to<br />
share their experiences and to draw information from other<br />
participants. The seminar will provide operators with an<br />
appropriate understanding and working knowledge of the<br />
planning processes and organizations so that they can ask<br />
the pertinent questions and make more informed decisions<br />
regarding the level of involvement that is most valuable to<br />
them. Each seminar includes participation from FTA staff<br />
and from local planning officials.<br />
This seminar is open to all <strong>conference</strong> registrants. Preregistration,<br />
at a cost of $35 per person, was requested by<br />
the TLPA. If you did not pre-register, but would like to attend<br />
the seminar, please contact Ayesha Plaskett by calling<br />
TLPA’s toll free line, 1.866.928.6550. Or, you may contact<br />
TLPA’s Hal Morgan at the Sheraton Seattle.<br />
Spe a k e r s<br />
• Kenneth I. Hosen, principal, KFH Group, Incorporated, Austin, TX<br />
• Daniel Dalton, senior transportation planner, KFH Group,<br />
Incorporated, Bethesda, MD<br />
• Joseph M. Rubino, JM Rubino Consulting, St. Augustine, FL<br />
86<br />
87
KING COUNTY<br />
METRO Monday TRANSIT DIVISION<br />
King County Metro Transit<br />
King County Department of<br />
Transportation/Transit Division<br />
King Count y Council<br />
Hon. Dow Constantine, Chair<br />
Hon. Bob Ferguson, Vice Chair<br />
Hon. Reagan Dunn<br />
Hon. Larry Gossett<br />
Hon. Jane Hague<br />
Hon. Kathy Lambert<br />
Hon. Julia Patterson<br />
Hon. Larry Phillips<br />
Hon. Pete von Reichbauer<br />
King Count y Executive Staff<br />
Hon. Ron Sims, King County Executive<br />
Harold Taniguchi, Director, Department of Transportation<br />
Me tro Transit Division<br />
Kevin Desmond, General Manager<br />
Jim Jacobson, Deputy General Manager<br />
Michael Avery, Manager, Rail<br />
Jim Boon, Manager, Vehicle Maintenance<br />
Darwin Campbell, Manager, Sales and Customer Services<br />
Major Dave Jutilla, Metro Transit Police<br />
Jill Krecklow, Manager, Finance<br />
Victor Obeso, Manager, Service Development<br />
Jim O’Rourke, Manager, Operations<br />
Jerry Rutledge, Manager, Power and Facilities<br />
Wayne Watanabe, Manager, Information Technology<br />
Randy Witt, Manager, Design and Construction<br />
Park Woodworth, Manager, Paratransit/Rideshare<br />
Operations<br />
APTA Officers<br />
Beverly A. Scott, Ph.D., Chair<br />
General Manager<br />
Metropolitan Atlanta Rapid Transit Authority<br />
Atlanta, GA<br />
Mattie “M.P.” Carter, First Vice Chair<br />
Commissioner<br />
Memphis Area Transit Authority<br />
Memphis, TN<br />
Michael J. Scanlon, Secretary/Treasurer<br />
General Manager/Chief Executive Officer<br />
San Mateo County Transit District and<br />
Caltrain (Peninsula Corridor Joint Powers Board)<br />
San Carlos, CA<br />
Michael S. Townes, Immediate Past Chair<br />
President/Chief Executive Officer<br />
Hampton Roads Transit<br />
Hampton, VA<br />
Vice Chairs<br />
Sharon Greene, Business Members<br />
Principal<br />
Sharon Greene and Associates<br />
Laguna Beach, CA<br />
Delon Hampton, Ph.D., P.E, Business Member-at-Large<br />
Chairman<br />
Delon Hampton & Associates, Chartered<br />
Washington, DC<br />
Joyce Eleanor, Bus and Paratransit Operations<br />
Chief Executive Officer<br />
Community Transit<br />
Snohomish County, WA<br />
Angela Iannuzziello, P.Eng., Canadian Members<br />
President<br />
ENTRA Consultants<br />
Markham, ON<br />
David Solow, Commuter and Intercity Rail<br />
Chief Executive Officer<br />
Southern California Regional Rail Authority<br />
Los Angeles, CA<br />
88<br />
89
Monday APTA Officers<br />
board of directors<br />
J. Barry Barker, Government Affairs<br />
Executive Director<br />
Transit Authority of River City<br />
Louisville, KY<br />
Doran J. Barnes, Human Resources<br />
Executive Director<br />
Foothill Transit<br />
West Covina, CA<br />
Richard J. Bacigalupo, Management and Finance<br />
Federal Relations Manager<br />
Orange County Transportation Authority<br />
Orange, CA<br />
Thomas J. Costello, Marketing and Communications<br />
Assistant Managing Director<br />
Champaign-Urbana Mass Transit District<br />
Urbana, IL<br />
Gary C. Thomas, Rail Transit<br />
President/Executive Director<br />
Dallas Area Rapid Transit<br />
Dallas, TX<br />
Linda J. Bohlinger, Research and Technology<br />
Vice President, National Director of Management Consulting<br />
HNTB Corporation<br />
Santa Ana, CA<br />
Hugh A. Mose, Small Operations<br />
General Manager<br />
Centre Area Transportation Authority<br />
State College, PA<br />
Loren Herr, State Affairs<br />
Executive Director<br />
Texas Transit Association<br />
Austin, TX<br />
Flora M. Castillo, Transit Board Members<br />
Board Member<br />
New Jersey Transit Corporation<br />
Newark, NJ<br />
90<br />
Mark R. Aesch<br />
Richard J. Bacigalupo<br />
Paul J. Ballard<br />
Jean-Pierre Baracat<br />
J. Barry Barker<br />
Doran J. Barnes<br />
Bruno A. Barreiro<br />
Stephen G. Bland<br />
Michael J. Blaylock<br />
Linda J. Bohlinger<br />
Christopher P. Boylan<br />
John A. Brooks<br />
Robert I. Brownstein<br />
Michael T. Burns<br />
Allan E. Byam<br />
Joseph A. Calabrese<br />
Mattie P. “M.P.” Carter<br />
Joseph M. Casey<br />
Flora M. Castillo<br />
John B. Catoe Jr.<br />
Irene Caudillo<br />
Denis Clements<br />
Thomas J. Costello<br />
Pasquale T. Deon Sr.<br />
Kevin Desmond<br />
Yves Devin<br />
George F. Dixon, III<br />
Mark Donaghy<br />
Sandy Draggoo<br />
Dorothy W. Dugger<br />
Joyce Eleanor<br />
Albrecht P. Engel, P.E.<br />
Dennis Faulkenberg<br />
Nathaniel P. Ford Sr.<br />
Joel Gauthier<br />
Daniel A. Grabauskas<br />
Sharon Greene<br />
Delon Hampton, Ph.D., P.E.<br />
Fred Hansen<br />
John L. Hendrickson<br />
Loren Herr<br />
David A. Hillock<br />
Mark E. Huffer<br />
Angela S. Iannuzziello, P.Eng.<br />
Paul C. Jablonski<br />
Harpal Kapoor<br />
Daniel G. Kelleher<br />
Ronald J. Kilcoyne<br />
David W. Kilmer<br />
Stephen B. Kingsberry<br />
Liz Kniss<br />
Jeanne Krieg<br />
Arthur T. Leahy<br />
Rosa Macrito<br />
Clarence W. Marsella<br />
Frank T. Martin<br />
Dr. James McCray Jr.<br />
Jonathan McDonald, P.E.<br />
Gary W. McNeil<br />
David W. Mikoryak<br />
Bradford J. Miller<br />
Mary Jo Morandini<br />
Alfred J. Moscola<br />
Hugh A. Mose<br />
Steven L. Myers<br />
Gordon A. Nevison<br />
Steve New<br />
John D. Porcari<br />
Joe Murray Rivers<br />
Stanley J. Rosenblum<br />
Ghassan Salameh<br />
Richard R. Sarles<br />
Michael J. Scanlon<br />
Stephen E. Schlickman<br />
Beverly A. Scott, Ph.D.<br />
Carl G. Sedoryk<br />
Vickie Shaffer<br />
David Solow<br />
Lynette Sweet<br />
Gary C. Thomas<br />
Michael S. Townes<br />
Claude Trudel<br />
Peter Varga<br />
J. Michael Walls<br />
Gary M. Webster<br />
Jeffrey Wharton<br />
Paul J. Wiedefeld<br />
Gary Willms<br />
Frank J. Wilson<br />
John L. Wilson<br />
Alan C. Wulkan<br />
Christopher Zimmerman<br />
91
APTA 2009<br />
Major ??? MondayMeetings<br />
Visit w w w.apta.com for more information.<br />
June 11-15<br />
INTERNATIONAL RAIL RODEO<br />
Hilton Chicago<br />
Chicago, IL<br />
June 14-18<br />
RAIL CONFERENCE<br />
Hilton Chicago<br />
Chicago, IL<br />
July 18-21<br />
Transit Board Members Seminar<br />
& Board Support Employee<br />
Development Workshop<br />
Westin Cincinnati<br />
Cincinnati, OH<br />
Oc tober 4-7<br />
ANNUAL MEETING<br />
Grande Lakes Orlando<br />
Orlando, FL<br />
92
American Public Transportation Association<br />
1666 K Street, NW<br />
Washington, DC 20006<br />
202.496.4800<br />
www.apta.com<br />
Transportation Research Board<br />
500 Fifth Street, NW<br />
Washington, DC 20001<br />
202.334.2934<br />
www.trb.org<br />
Printed on recycled paper certified<br />
by SmartWood to meet the Forest<br />
Stewardship Council (FSC) standards.