AB Storstockholms Lokaltrafik (SL)

AB Storstockholms Lokaltrafik (SL) /Stockholm PTA
General presentation
Johanna Duxbury, Assistant to the MD & CEO
”SL is responsible for public
transport on rail and road in
the County of Stockholm”
1

County of Stockholm
Population 1.9 million
26 municipalities
Land area 6 500 km 2
160 km from north to south
Every fifth Swede lives here
Cars per thousand inhabitants
County of Stockholm: 402
Sweden: 459
2

1967 SL is created
1990 Restructuring of SL
Limited company owned by Stockholm County
Council
Parliament
Owner
Stockholm County Council
(SLL)
AB Storstockholms Lokaltrafik
Stockholm PTA
(SL)
County
Councils
Contractors
-Operations
- Stations Services
Municipalities
3

County Council elections
every four years
Platform of the (elected) political majority determines the political focus during
the four-year term of office
Politicians: Manages and coordinates the County Council’s operations, draws
up the budget, sets the tax rate, patient fees and public transport fares
There is a PTA in every county responsible for local and regional passenger
transport, in Stockholm this is called SL.
Inter-regional bus services and taxi services are deregulated
Long distance train operations are not ...
4

SL in short
Biggest public transport company
(50 %) in Sweden
725 000 passengers / weekday
40 % overall market share in the Stockholm
region
78 % during morning peak
78 % customer satisfaction
Zone-based prices
Funding: 50% taxes and 50% fares
Costs: 1 300 M Euro / year
Investments: 500 M Euro / year
14 000 employees: 500 at SL,
13 500 at contractors
”My goal is for the people of
Stockholm to Love their SL.”
Ingemar Ziegler, Managing Director & CEO
5

A total remake of SL during the 90´s
The public monopoly was totally restructured
in 1991-2000
All operations and station services were
contracted to suppliers
All subsidiaries were outsourced
quality and customer satisfaction are now
part of the business development, not only
costs and income
6

The role of SL contracts
SL
Long term planning
Integration and co-ordination of the SL-system
(fares, quality levels etc)
Infrastructure incl. rolling stock and stations
Procurement
marketing
Operators
Daily planning and operations
Local information
Rolling stock maintenance
7

Contractors
Veolia-Transport Sweden, owned by Veolia
Environment
Busslink, owned by Keolis (France) and Stockholm
Transport
Stockholmståg, owned by Swedish Rail
Swebus, owned by Concordia Bus
Roslagståg, owned by DSB (Danish Rail)
Arriva
8

Continuous procurement of all traffic and station
services
SL purchases a certain level of quality
The passengers decide what is most important to improve
• Punctuality
• Safety and security
• Information
Focus all parties on the overall objectives of SL
• More passengers, and more satisfied passengers
• more revenue
Method: Inquiry onboard, questionaires are handed out and collected onboard a random selection of
vehicles in the SL-traffic.
Number of participants: In total 4600 per month, Bus: 2400, Metro: 750, Commuter train: 950, Local
trains: 500
9

Infrastructure managed by SL
The management of engineering and equipment
represents a large part of SL’s expenses (SEK 80
billion)
1 000 track vehicles
244 stations
900 000 m 2 property area
233 km track
167 bridges
32 depots
10

Stockholm rail system
11

SL adapts accessibility
2009
2010
2008
Everyone who can get to
a station or bus stop
shall be able to travel
with SL
2007
12

External factors which
influence SL
The population of the County will increase
by 30 000 per year until 2010
New housing areas
Restrictions in road traffic
The price of fuel
New environmental goals
Higher demands from our customers
Labour-market changes
Restricted capacity in the railsystem
13

The future and its challenges
Danvikslösen – the Saltsjö suburban railway
Change of signalling system on the Red line
The City line
Development of the Light Rail North
New metro line between Odenplan and the
Karolinska hospital
Development of depots and real estate
14