CUPPA Strategic Plan - University of Illinois at Chicago

CUPPA Strategic Plan - University of Illinois at Chicago CUPPA Strategic Plan - University of Illinois at Chicago

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2012 Strategic Priorities Update of the CUPPA Strategic Plan Prepared by Strategic Planning Committee Charlie Hoch, Chair (UPP) George Beam (PA) Michelle Boyd (IRRPP) Allyson Holbrook (PA) Taryn McCook (GCI) Jennifer Parsons (SRL) David Perry (UPP) Steve Schlickman (UTC) Introduction The work for this CUPPA strategic plan update began in spring 2012 when the CUPPA Executive Committee (EC) aligned the Chancellor's six goals with CUPPA's 2009 strategic plan. The EC then handed off the work to the Strategic Thinking Group (STG), four faculty members who worked during the summer of 2012 to create a draft framework for the update. In fall 2012, the CUPPA Strategic Planning Committee (SPC) was charged with preparing a draft 2016 Strategic Planning update for the College to consider and approve. The SPC designed and issued an email survey in October 2012 asking respondents to rank the three most important objectives developed by the STG. The committee chair hosted a college wide meeting to discuss the survey results and to provide an additional forum to obtain ideas and input. This document describes the outcomes of these efforts and identifies priority objectives to guide what CUPPA units do in the next three years (2015). Process The Committee met in September to discuss the scope and purpose of our charge. Although many of us recognized the value of a more in depth SWOT analysis; we concluded this was not the time do this. CUPPA did not lack purpose or direction. We did agree that we need to review some of the major changes that have happened since we last conducted a strategic planning review in 2009. Our emphasis should be on updating the current strategic focus of CUPPA using outreach among the CUPPA stakeholders (teaching faculty, research faculty, staff, students and alumni) to solicit feedback on priorities among current CUPPA and UIC goals. The committee conducted a priority setting exercise with its members and while the interactive review and deliberation yielded some convergence, the process took too much time to be

2012 <strong>Str<strong>at</strong>egic</strong> Priorities<br />

Upd<strong>at</strong>e <strong>of</strong> the <strong>CUPPA</strong> <strong>Str<strong>at</strong>egic</strong> <strong>Plan</strong><br />

Prepared by <strong>Str<strong>at</strong>egic</strong> <strong>Plan</strong>ning Committee<br />

Charlie Hoch, Chair (UPP)<br />

George Beam (PA)<br />

Michelle Boyd (IRRPP)<br />

Allyson Holbrook (PA)<br />

Taryn McCook (GCI)<br />

Jennifer Parsons (SRL)<br />

David Perry (UPP)<br />

Steve Schlickman (UTC)<br />

Introduction<br />

The work for this <strong>CUPPA</strong> str<strong>at</strong>egic plan upd<strong>at</strong>e began in spring 2012 when the <strong>CUPPA</strong> Executive<br />

Committee (EC) aligned the Chancellor's six goals with <strong>CUPPA</strong>'s 2009 str<strong>at</strong>egic plan. The EC then<br />

handed <strong>of</strong>f the work to the <strong>Str<strong>at</strong>egic</strong> Thinking Group (STG), four faculty members who worked<br />

during the summer <strong>of</strong> 2012 to cre<strong>at</strong>e a draft framework for the upd<strong>at</strong>e.<br />

In fall 2012, the <strong>CUPPA</strong> <strong>Str<strong>at</strong>egic</strong> <strong>Plan</strong>ning Committee (SPC) was charged with preparing a draft<br />

2016 <strong>Str<strong>at</strong>egic</strong> <strong>Plan</strong>ning upd<strong>at</strong>e for the College to consider and approve. The SPC designed and<br />

issued an email survey in October 2012 asking respondents to rank the three most important<br />

objectives developed by the STG. The committee chair hosted a college wide meeting to discuss<br />

the survey results and to provide an additional forum to obtain ideas and input. This document<br />

describes the outcomes <strong>of</strong> these efforts and identifies priority objectives to guide wh<strong>at</strong> <strong>CUPPA</strong><br />

units do in the next three years (2015).<br />

Process<br />

The Committee met in September to discuss the scope and purpose <strong>of</strong> our charge. Although<br />

many <strong>of</strong> us recognized the value <strong>of</strong> a more in depth SWOT analysis; we concluded this was not<br />

the time do this. <strong>CUPPA</strong> did not lack purpose or direction. We did agree th<strong>at</strong> we need to review<br />

some <strong>of</strong> the major changes th<strong>at</strong> have happened since we last conducted a str<strong>at</strong>egic planning<br />

review in 2009. Our emphasis should be on upd<strong>at</strong>ing the current str<strong>at</strong>egic focus <strong>of</strong> <strong>CUPPA</strong> using<br />

outreach among the <strong>CUPPA</strong> stakeholders (teaching faculty, research faculty, staff, students and<br />

alumni) to solicit feedback on priorities among current <strong>CUPPA</strong> and UIC goals.<br />

The committee conducted a priority setting exercise with its members and while the interactive<br />

review and deliber<strong>at</strong>ion yielded some convergence, the process took too much time to be


scaled up across the <strong>CUPPA</strong> community. After discussing a stakeholder meeting approach, a<br />

unit meeting approach and a survey the committee agreed th<strong>at</strong> a survey would work best<br />

reaching the most people in a timely fashion. The survey was designed by Allyson Holbrook and<br />

Jennifer Parsons <strong>at</strong> the Survey Research Labor<strong>at</strong>ory (SRL). Dean’s staff helped compile the<br />

sample frames <strong>of</strong> <strong>CUPPA</strong> faculty, staff, students and alumni. The survey was programmed by<br />

SRL Project Coordiantor Anne Diffenderfer and launched on October sent out by SRL in October<br />

and the results collected and analyzed in November. The results were used to prepare the<br />

<strong>Str<strong>at</strong>egic</strong> <strong>Plan</strong> Upd<strong>at</strong>e. Section I describes the overall condition facing the college and its<br />

present commitments; Section II describes the committee’s process for soliciting feedback from<br />

the College about str<strong>at</strong>egic plan priorities; and Section III describes how <strong>CUPPA</strong> units and<br />

members may transl<strong>at</strong>e objectives into more specific actions.<br />

Section I<br />

A. Current <strong>CUPPA</strong> Mission St<strong>at</strong>ement and Core Values<br />

Mission:<br />

Provide innov<strong>at</strong>ive urban planning and public management educ<strong>at</strong>ion th<strong>at</strong> puts engaged<br />

research to purposeful use <strong>at</strong> home and abroad.<br />

Core values:<br />

• Striving for academic excellence and providing inspir<strong>at</strong>ional learning experiences for our<br />

students.<br />

• Making a contribution beyond the university th<strong>at</strong> informs and empowers citizens, clients<br />

and communities in the neighborhood, city, region, st<strong>at</strong>e, n<strong>at</strong>ion and across the globe.<br />

• Respect for the unique individual contributions <strong>of</strong> faculty to scholarship, students to<br />

learning, and staff to service with a concern for each member's intellectual and<br />

pr<strong>of</strong>essional development.<br />

• Encouraging cultural diversity in the composition <strong>of</strong> faculty, staff and students given the<br />

importance <strong>of</strong> multi-cultural understanding for effective governance <strong>of</strong> a rapidly<br />

urbanizing world<br />

• Collabor<strong>at</strong>ion th<strong>at</strong> crosses disciplines, programs and other institutional divides to<br />

gener<strong>at</strong>e more successful inquiry, learning, and service outcomes than insul<strong>at</strong>ed<br />

approaches<br />

• Innov<strong>at</strong>ion in the pursuit <strong>of</strong> new resources and responsibility in the stewardship <strong>of</strong><br />

existing ones<br />

• Learning th<strong>at</strong> anticip<strong>at</strong>es future needs and crafts sustainable solutions


B. Challenges and Issues Facing <strong>CUPPA</strong> over the next three years<br />

Colleges across the UIC campus face continued cuts in st<strong>at</strong>e support. <strong>CUPPA</strong> faces the prospect<br />

<strong>of</strong> relying solely on tuition, grant and contract rel<strong>at</strong>ed revenue within the decade.<br />

Costs <strong>of</strong> higher educ<strong>at</strong>ion continue to climb, including for <strong>CUPPA</strong>. While tuition increases<br />

substituted for loss <strong>of</strong> St<strong>at</strong>e contribution, the result shifted the cost to students. We need to<br />

improve quality and productivity even as we align tuition growth to current infl<strong>at</strong>ion r<strong>at</strong>es.<br />

The consequences <strong>of</strong> the 2007-2009 Gre<strong>at</strong> Recession continue to depress job form<strong>at</strong>ion for<br />

public and real est<strong>at</strong>e sector employment. Students face difficulties obtaining entry level jobs<br />

and spend more time looking for work, underemployed as contract employees or interns.<br />

Human resource rules and conventions required by the St<strong>at</strong>e <strong>of</strong> <strong>Illinois</strong> increase transaction<br />

costs without improving employee productivity and s<strong>at</strong>isfaction. Other st<strong>at</strong>e and federal<br />

regul<strong>at</strong>ions and requirements continue to draw gre<strong>at</strong>er resources into <strong>University</strong> administr<strong>at</strong>ion<br />

and away from academic and research units.<br />

Some <strong>University</strong> policies (e.g., reimbursement policies for gradu<strong>at</strong>e students taking courses<br />

outside their program and for UIC employees taking classes) discourage departments from<br />

providing valuable services such as <strong>of</strong>fering interdisciplinary classes, sharing classes across<br />

gradu<strong>at</strong>e programs, and admitting UIC employees to academic programs.<br />

The university needs to meet the legal and practical challenges to a racially diverse student<br />

body.<br />

The university faces increasing pressure to adopt corpor<strong>at</strong>e models <strong>of</strong> organiz<strong>at</strong>ion and<br />

accountability th<strong>at</strong> <strong>of</strong>ten conflict with the goals <strong>of</strong> public educ<strong>at</strong>ion, especially public educ<strong>at</strong>ion<br />

in an urban setting like ours.<br />

C. Current <strong>CUPPA</strong> Activity<br />

<strong>CUPPA</strong> leadership, faculty, staff, students and alumni together pursue commitments to:<br />

innov<strong>at</strong>ive educ<strong>at</strong>ion, engaged research and contributions to policy and practice. Every day<br />

members <strong>of</strong> <strong>CUPPA</strong> strive to interweave the discovery <strong>of</strong> new knowledge with the educ<strong>at</strong>ion <strong>of</strong><br />

students and the applic<strong>at</strong>ion <strong>of</strong> research findings to pressing public problems – including<br />

economic development and social justice.<br />

<strong>CUPPA</strong> faculty, students and staff design and conduct multi-disciplinary scholarship using<br />

knowledge, skills, resources and talents drawn from the domains <strong>of</strong> educ<strong>at</strong>ion, research and


service. Their collabor<strong>at</strong>ion <strong>of</strong>ten adds value to the more routine activities within each<br />

domain. For example, classroom learning is enlivened by new research and practical case<br />

studies, research reports are informed by relevant policy concerns, and collabor<strong>at</strong>ion with<br />

partners gives access to excellence for those outside the university.<br />

By <strong>of</strong>fering innov<strong>at</strong>ive courses <strong>at</strong>tracting talented students and pr<strong>of</strong>essionals, by working<br />

closely with colleagues in other UIC colleges to enhance urban scholarship, by <strong>at</strong>tracting funds<br />

from external organiz<strong>at</strong>ions and individuals, and by providing informed advice to city leaders,<br />

public service pr<strong>of</strong>essionals and urban communities, <strong>CUPPA</strong> aims to show how UIC can make a<br />

difference locally, n<strong>at</strong>ionally and intern<strong>at</strong>ionally to the discourse about urban planning and<br />

public affairs as well as the practice <strong>of</strong> city planning and public management.<br />

Section II: Survey Outcomes<br />

A. Who did we survey?<br />

A web survey <strong>of</strong> the members <strong>of</strong> four <strong>CUPPA</strong> constituencies was conducted in October, 2012<br />

faculty, staff, current students, and alumni (N=1432). All current faculty, staff, and current<br />

students were sent e-mails inviting them to particip<strong>at</strong>e. A list <strong>of</strong> 646 alumni obtained from the<br />

Dean’s <strong>of</strong>fice were also sent e-mails inviting them to particip<strong>at</strong>e (emails were not available for


<strong>CUPPA</strong><br />

Members<br />

Sent email<br />

Respondents<br />

Response R<strong>at</strong>e % <strong>of</strong> Total<br />

Respondents<br />

Faculty 64 42 65.6% 17.8%<br />

Staff 279 32 11.5% 13.6%<br />

Students 443 85 19.2% 36.0%<br />

Alumni 646 77 11.9% 32.6%<br />

Total 1432 236 16.4% 100%<br />

all alumni and this list probably is biased towards including the most active and recent alumni).<br />

The 236 completed surveys (a response r<strong>at</strong>e <strong>of</strong> about 16.4 percent) included faculty, staff,<br />

students and alumni. Faculty particip<strong>at</strong>ion was almost two thirds, others varied from about one<br />

in eight to one in nine. We did not weight the frequency values for the total respondents<br />

because we did not expect th<strong>at</strong> the respondents for each group represented a valid sample for<br />

each. We did not set out to infer the opinions <strong>of</strong> all <strong>CUPPA</strong> members, but to solicit feedback<br />

from members about str<strong>at</strong>egic plan priorities. In the web survey, respondents were asked to<br />

select the three most important objectives for <strong>CUPPA</strong> from a list developed last summer by the<br />

<strong>Str<strong>at</strong>egic</strong> Thinking Group.<br />

B. Priorities<br />

The survey asked each respondent to rank their three top priorities from a list <strong>of</strong> 20 and to<br />

judge if the objectives they selected met each <strong>of</strong> the six university goals. Additionally, each<br />

respondent could <strong>of</strong>fer written feedback for each objective. Most did and the results provide a<br />

unique collection <strong>of</strong> ideas about why and how these objectives m<strong>at</strong>ter. Figure 1 shows the<br />

cumul<strong>at</strong>ive frequency for all rankings across the 20 objectives. See Figure 1 for cumul<strong>at</strong>ive<br />

ranking comparison.<br />

Five objectives received the most first, second and third rankings from the survey. Based on<br />

these outcomes, <strong>CUPPA</strong> students, staff, and faculty believe the college should prioritize the<br />

following objectives:<br />

• MUPP/MPA Job placement within 6 months:<br />

• Recruitment <strong>of</strong> the best & brightest students<br />

• Improvement <strong>of</strong> the intellectual clim<strong>at</strong>e via engagement<br />

• Integr<strong>at</strong>ion <strong>of</strong> faculty/center research on & <strong>of</strong>f campus<br />

• Increases in research productivity


Figure 1: Cumul<strong>at</strong>ive Frequency <strong>of</strong> Rank Values for Priority Objectives<br />

Optimize size <strong>of</strong> PhD programs<br />

Enhance diversity<br />

Integr<strong>at</strong>e faculty/centers on campus & <strong>of</strong>f<br />

More ivolvment pr<strong>of</strong>essional assoc<br />

Pr<strong>of</strong>essional Development for faculty<br />

Target growth opportunities with resources<br />

Improve intellectual clim<strong>at</strong>e via outreach<br />

Cre<strong>at</strong>e a <strong>CUPPA</strong> Advisory Board<br />

Recruit best and brightest<br />

Financial transparency<br />

Unit level financial viability<br />

Improve communic<strong>at</strong>ion & admin<br />

Increase contributions and donors<br />

Increase news coverage <strong>CUPPA</strong><br />

Engage <strong>CUPPA</strong> Alum Assoc<br />

Grad admit or employ UPA in 1 yr<br />

Place MUPP/PA in 6months <strong>of</strong> grad<br />

Increase grad<br />

Increase undergrad<br />

Increase research productivity<br />

Other<br />

Faculty<br />

Staff<br />

Student<br />

Alum<br />

0 20 40 60 80 100 120<br />

B. Goal Fit<br />

How well do <strong>CUPPA</strong> priorities fit with the UIC goals?<br />

UIC<br />

Research Excellence<br />

Educ<strong>at</strong>ion Excellence<br />

Reput<strong>at</strong>ion<br />

Financial Stability<br />

Employee S<strong>at</strong>isfaction<br />

Social Good<br />

<strong>CUPPA</strong><br />

Grow and sustain scholarly research and grant activity<br />

Teaching better prepared students th<strong>at</strong> find work in good pr<strong>of</strong>essional jobs<br />

Increasing visibility <strong>of</strong> faculty, staff, student and alumni accomplishments <strong>at</strong>tracts praise<br />

Efficient use <strong>of</strong> resources, better research productivity & more fund raising sustains growth<br />

Better pr<strong>of</strong>essional development improves performance, promotion & s<strong>at</strong>isfaction<br />

Core research, teaching and service activity improves social justice and public good


<strong>CUPPA</strong> Priorities<br />

Percent Each Top Five Objective Fits UIC Goals<br />

1st<br />

Choice<br />

Tally<br />

Research<br />

Educ<strong>at</strong>e<br />

UIC Goals<br />

Reput<strong>at</strong>ion<br />

Finance<br />

Stability<br />

Work<br />

Enrivon<br />

Social<br />

Good<br />

Place MUPP/PA < 6 mnth grad 59 29% 81% 95% 54% 31% 85%<br />

Recruit Best & Brightest 44 89% 100% 100% 48% 73% 75%<br />

Increase research productivity 25 100% 80% 96% 92% 84% 84%<br />

Engage faculty/center more 23 87% 91% 96% 65% 91% 100%<br />

Enrich intellectual clim<strong>at</strong>e 19 84% 89% 95% 58% 89% 100%<br />

The survey also asked <strong>CUPPA</strong> members to indic<strong>at</strong>e whether their top three objectives are<br />

relevant to UIC Chancellor Allen-Meares six goals for the campus. <strong>CUPPA</strong> survey respondents<br />

found a lot <strong>of</strong> coherence between the objectives they want <strong>CUPPA</strong> to pursue and the goals th<strong>at</strong><br />

UIC seeks to accomplish. All <strong>of</strong> the five top priorities m<strong>at</strong>ched up with one or more <strong>of</strong> the UIC<br />

Goals. Recruitment, integr<strong>at</strong>ion and intellectual outreach each scored a gre<strong>at</strong>er than three out<br />

<strong>of</strong> four m<strong>at</strong>ch on five <strong>of</strong> the six goals. Placement and research productivity m<strong>at</strong>ched up with<br />

three each illustr<strong>at</strong>ing distinct but complementary <strong>at</strong>tachments to pr<strong>of</strong>essional employment<br />

and research accomplishment.<br />

<strong>CUPPA</strong> leadership needs to recognize this fact and communic<strong>at</strong>e it widely to the UIC campus<br />

community and the wider community th<strong>at</strong> UIC serves. <strong>CUPPA</strong> recognizes its commitment to the<br />

UIC goals and expects to focus <strong>at</strong>tention in the next three years on priorities th<strong>at</strong> help fulfill this<br />

commitment in important and useful ways. Currently <strong>CUPPA</strong> units have developed and adopted<br />

outcome measures to guide assessment <strong>of</strong> str<strong>at</strong>egic goals. The leadership <strong>of</strong> <strong>CUPPA</strong> units and<br />

their members would use these priorities to add or modify measures th<strong>at</strong> will help stimul<strong>at</strong>e<br />

and focus <strong>at</strong>tention and action to help ensure effective pursuit <strong>of</strong> these priorities.


Section III: Recommend<strong>at</strong>ions<br />

Based on these outcomes, the committee recommends th<strong>at</strong> <strong>CUPPA</strong> members adopt the five<br />

objectives uncovered by the survey findings and use these to identify and select actions th<strong>at</strong><br />

will achieve these objectives in the next three years:<br />

• MUPP/MPA Job placement within 6 months:<br />

For example, <strong>CUPPA</strong> faculty, staff and alumni will improve current internship and job<br />

solicit<strong>at</strong>ion efforts by preparing plans for a job placement campaign including support<br />

for a staff person who will design and implement a comprehensive pr<strong>of</strong>essional<br />

development and placement program.<br />

• Recruit best & brightest students<br />

For instance, <strong>CUPPA</strong> degree programs will improve outreach efforts to <strong>at</strong>tract more<br />

highly qualified applicants, identify and provide resources for recruitment incentives,<br />

solicit and obtain more student assistant awards from campus and found<strong>at</strong>ion<br />

resources, review and strengthen applic<strong>at</strong>ion review standards and procedures.<br />

• Improve intellectual clim<strong>at</strong>e via engagement<br />

For example, <strong>CUPPA</strong> staff and faculty will work together to improve the scheduling,<br />

communic<strong>at</strong>ion and delivery <strong>of</strong> speaking engagements, workshops or other educ<strong>at</strong>ional,<br />

research or pr<strong>of</strong>essionally relevant events sponsored and supported by <strong>CUPPA</strong> units and<br />

members.<br />

• Integr<strong>at</strong>e and engage faculty/center research on & <strong>of</strong>f campus<br />

For instance, <strong>CUPPA</strong> staff and faculty will work together to improve the scheduling,<br />

communic<strong>at</strong>ion and delivery <strong>of</strong> research products and jointly sponsored pr<strong>of</strong>essional<br />

development events to relevant campus peers and units; as well as agencies,<br />

organiz<strong>at</strong>ions and other <strong>of</strong>f campus groups<br />

• Increase research productivity<br />

For example, faculty and research staff will improve efforts to increase the amount,<br />

quality and impact <strong>of</strong> research activity. This should include obtaining more external<br />

research funds, reducing the transaction costs for grant prepar<strong>at</strong>ion & management,<br />

increasing the number <strong>of</strong> manuscripts submitted for public<strong>at</strong>ion, improving the<br />

public<strong>at</strong>ion r<strong>at</strong>e, dissemin<strong>at</strong>ing and communic<strong>at</strong>ing research results to relevant public<br />

audiences,…


• <strong>CUPPA</strong> leadership will communic<strong>at</strong>e the fit between College and Campus goals.<br />

The dean and other units heads will communic<strong>at</strong>e to the UIC and U <strong>of</strong> I leadership the<br />

coherent fit between <strong>CUPPA</strong> priorities and UIC goals; and show by case examples and<br />

measured results how <strong>CUPPA</strong> units and members contribute to the mission <strong>of</strong> the<br />

university in pursuit <strong>of</strong> its goals<br />

Conclusion<br />

The ultim<strong>at</strong>e intent <strong>of</strong> this upd<strong>at</strong>e was to loc<strong>at</strong>e points <strong>of</strong> convergence among the priorities<br />

chosen by college stakeholders th<strong>at</strong> can, in turn, illumin<strong>at</strong>e wh<strong>at</strong> specific actions should be<br />

taken to best serve the core values and goals <strong>of</strong> the university and the college. The SPC<br />

understands the objectives listed throughout this report are interdependent and dynamic, and<br />

emphasis on nexus points such as enhancing the college’s reput<strong>at</strong>ion will have a substantial<br />

impact across chosen priorities. As emphasized by stakeholder feedback, any choices for<br />

resource alloc<strong>at</strong>ion will <strong>of</strong> course also require trade-<strong>of</strong>fs and innov<strong>at</strong>ive thinking to find win-win<br />

situ<strong>at</strong>ions across objectives.

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