UCLH NEWS - University College London Hospitals

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Meet your new Governors Fiona McKenzie Regional Patient Governor I was truly grateful to be elected as a regional patient governor this year. I am really looking forward to being actively involved in the work of the Trust. I grew up in New Zealand but moved to London a little over four years ago to complete postgraduate studies. I love good food, politics, music and the theatre and I am currently reading, for the second time, Terry Pratchett’s Unseen Academicals. My background is in policy and communication – prior to moving, I worked for New Zealand’s coalition government and my current day job is with the Church Commissioners where I translate ecclesiastical legislation into guidance. I enjoy dabbling in all things digital. As a governor, I am passionate about working to help provide broader support for patients and ensuring that all possible is done to limit situations that cause patients’ unease. I am looking forward to serving you on the governing body. I have been a public governor at UCLH since 2007 and enjoy working with staff and other governors to find solutions to problems. While medical care is of a very high standard improvements can certainly be made in other services. I am a Patricia Orwell Public Governor member of the Patients Issues Committee, which includes staff from the main departments, and meets monthly to discuss and resolve issues which affect patients, their families and carers. I am also a member of the High Quality Patient Care Group - a group of governors who set an annual plan of work which in 2010/11 includes in-depth interviews with cancer patients and reviews with staff of disability access, parking and transport, portering and wheelchairs, and the appointments system. Stuart Shurlock National Patient Governor I am a retired professional civil engineer living in Basingstoke, Hampshire. I have been treated at the main hospital since 2008 for a recurrence of Follicula Lymphoma. My own experiences as both an outpatient and in-patient has left me with a huge admiration for the staff here. That is what inspired me to become a member and then to respond to the call for candidates for new governors. A big organisation like UCLH can be very daunting for some people, especially when they are feeling vulnerable. I want to get involved in ensuring that the whole patient experience is the best for everyone. Due to my own health reasons, I have spent a lot of time at UCH and have observed the workings of various departments and their staff. I have also spoken with many fellow patients about our shared experiences and believe strongly that building patient voices into the heart of hospital strategy is necessary in order to ensure the best in quality and service standards. This can be done by encouraging both staff and patients to identify issues and solve problems together. As a graduate of the BBC’s management leadership programme at Ashridge Business School, I understand the importance of safeguarding quality against efficiencies in a large public sector institution. I look forward to being part of UCLH’s challenging future. Diane Wales Local Patient Governor UCLH News Issue 19 Membership office - tel: 020 7380 9290 email: foundation.trust@uclh.nhs.uk www.uclh.nhs.uk 4
Presentations at the APM The Annual Public Meeting held on 30 September gave patients, public and staff the opportunity to find out what the Trust had achieved in the last 12 months. Sir Robert Naylor Chief Executive announced that UCH’s proposal to become a national Proton Beam Therapy service, in collaboration with the Christie Hospital in Manchester, had been approved. This will be the first such unit in the UK providing a brand new form of radiotherapy for treating children with brain cancer. People stayed behind to meet the Chairman, board members and governors. New Brain Tumour Unit: The treatment of brain cancer care in the UK is on the brink of a revolution, thanks in part to the work of the National Hospital for Neurology and Neurosurgery (NHNN) with the development of a brain tumour unit, due to open in 2011. Miss Joan Grieve Consultant Neurosurgeon said the NHNN will work with colleagues in UCL Partners to set up 8 brain cancer clinical trials. The new unit will have 12 beds and provide improved care for patients with brain tumours, support and treatment for patients and their families will be provided, as well as dedicated palliative care services. Interventional MRI scanners for the new Unit The national campaign advert to raise awareness of stroke symptoms Dr Nick Lossef Consultant Neurologist explained how the new Hyper Acute Stroke Unit (HASU), one of just eight units in London, has led to a greater number of patients being treated for stroke and resulting in better outcomes. The HASU provides rapid transfer and assessment to a specialised unit where stroke patients receive “clot busting treatments” and are continuously monitored in a dedicated environment within the first 72 hours following a stroke. Strokes are not necessarily associated with older people; the age of patients treated on the unit has ranged from 18 - 101 years. The HASU has been achieved through partnership working and is led by a highly skilled multidisciplinary team at the NHNN. The NHNN provides the most comprehensive range of Neuroscience clinical services not only in London but throughout Europe. Sterile Services (above and front cover) were among the winners The Annual Staff Service Commitment awards, now in their fourth year, were presented. ‘A sweet angel from Heaven’, ‘kind and compassionate’, and ‘a gem’, were just some of the words used to describe this year's winners. Presenting the awards Richard Murley Chairman said: "The principle aim of the Trust is to treat patients as well as we can which is all about quality of treatment, safety, outcomes and experience. These awards are about members of staff who have gone the extra mile in the eyes of their colleagues or the patients they are looking after." Winners were presented with crystal bowls engraved with their names, certificates, prize money and badges funded by UCLH Charity and the Friends of UCLH. Some of the runners up Rachel Taylor (top) and Housekeeping Heart Hospital (below) UCLH News Issue 19 Membership office - tel: 020 7380 9290 email: foundation.trust@uclh.nhs.uk www.uclh.nhs.uk 5
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UCLH NEWS - University College London Hospitals

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