UBI Banca Group

At the end of 2011, the total personnel of the UBI Banca Group numbered 19,405 compared to
19,699 in December 2010, a decrease over twelve months of 294, which reflects less use of
flexible contracts (agency leasing contracts and temporary contracts at the Parent and the
other Group banks and companies). However, this is above all the combined result of
personnel turnover and the remaining persons leaving on redundancy schemes which
regarded ordinary employee personnel.
Greater synergies were created in the network banks (-254 personnel, of which 208 employees
and 46 on agency leasing contracts).
Numbers also fell for the rest of the Group consisting of other banks and Group companies
(-40, of which 30 employees and 10 on agency leasing contracts), although they related to
different trends in individual companies in relation to their specific organisational and market
contexts.
In this respect, the significant increase in personnel numbers at UBI Sistemi e Servizi (+161) is
attributable to the centralisation of contact centre activities at the company (performed by UBI
Banca until 31 st December 2010) and to the expansion of units to support mortgage
disbursement.
Employees on the payroll
Number 31.12.2011 31.12.2010 Change
Total employees 19,391 19,616 -225
of whichpermanent 19,270 19,419 -149
on temporary contracts 104 172 -68
apprentices (*) 17 25 -8
(*) Contract regulated by Legislative Decree No. 276/2003 (Biagi Law) for young
people between the ages of 18 and 29, by which they acquire a qualification through
training at work which provides them with specific occupational skills. The duration
varies from a minimum of 18 months to a maximum of 48 months.
The table gives details of changes in the type
of employee contract, with a total decrease in
numbers over twelve months of 225 1 .
In detail, 583 persons left – of which 60 for
access to the “solidarity fund”, 11 for
retirement and 203 for end of contract –
compared to 358 new appointments. The
latter were distributed as follows:
New appointments Q1 Q2 Q3 Q4 Total 2011
permanent 40 35 31 30 136
temporary 36 96 64 26 222
As can be seen, appointments on temporary contracts were concentrated in the middle of the
year in relation to seasonal activity by BPB Immobiliare and to the need to ensure the regular
operation of branches during the main vacation periods.
Intragroup mobility involved 472 personnel consisting of 404 on secondment and 68 leaving
and being re-appointed in a new Group member company. This mobility relates primarily to
processes to reallocate personnel as a consequence of the initiative to increase efficiency
performed in implementation
Composition of personnel in Group Banks by rank
of the trade union agreement
of 20 th May 2010 and also as
Number 31.12.2011 % 31.12.2010 %
a result of a programme to
Senior managers 389 2.2% 408 2.2%
enhance human resources by
Middle managers 3rd and 4th level 3,262 18.1% 3,207 17.6%
providing intragroup
Middle managers 1st and 2nd level 3,877 21.5% 3,873 21.3%
experience.
3rd Professional Area (office staff) 10,236 56.9% 10,491 57.6%
1st and 2nd Professional Area (other personnel) 232 1.3% 239 1.3%
TOTAL FOR BANKS 17,996 100.0% 18,218 100.0%
The difference between the total as at 31st December 2010 reported in the table and that published in the 2010
Annual Report (18,225) is attributable to Banque de Dépôts et de Gestion. See the footnote to the table on Group
personnel in this respect.
As shown in the table no
significant changes in the
composition of personnel by
rank occurred.
The average age of Group employees as at 31 st December 2011 was 44 years and four months
compared to 43 years and five months at the end of 2010, while the average length of service
was 17 years and seven months compared to 16 years and nine months a year before.
1 In terms of actual personnel, the reduction in employees was greater during the year (-238) due to the combined effect of increased
secondments outside the Group (+8), mainly to UBI Assicurazioni, and less use of personnel from outside the Group (-5).
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