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UBI Banca Group

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Again with regard to financial education, the commitment of banks in the <strong>Group</strong> to the<br />

organisation of teaching programmes for schools continued in the local markets in which the<br />

<strong>Group</strong> operates. The quality and overall success of the results led the PattiChiari Consortium<br />

to write an official letter of appreciation to underline its merits within the sector.<br />

The Private Banking Market<br />

Private Banking service of the <strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong> is a specialist service available throughout the<br />

country, provided through network banks which operate with 350 “private bankers” in more<br />

than 100 dedicated units.<br />

<strong>UBI</strong> Private Banking is the third largest private banking operator nationally in Italy with €35<br />

billion of assets under management and 29,000 relationships (around 63,000 customers).<br />

Again in 2011 the <strong>UBI</strong> private banking service model underwent intense development in 2010<br />

with the expansion of advisory services at the same time in the following areas:<br />

1. the “Pro-Active Wealth Advisory Service” (a customised financial advisory service which<br />

performs thorough assessments of the characteristics and needs of family groups,<br />

analysing estates and proposing the best investment solutions available on the market)<br />

was further developed in terms of the following:<br />

- synergies with <strong>UBI</strong> Pramerica SGR;<br />

- systematic comparison with the major international investment houses;<br />

- professionalism and team commitment (over 2,000 meetings with customers and<br />

over 4,000 customised reports delivered);<br />

- a tested and systematically updated quantitative method with the development of<br />

performance attribution (analysis for each customer of the impact of strategies<br />

proposed by the ProAWA service);<br />

- expansion of the procedures employed to verify the appropriateness of customer<br />

portfolios and the investment proposals submitted with the adoption of a<br />

multivariate approach;<br />

- broadening the sphere of service activities to include strategy implementation<br />

(recommendations on one or more financial instruments);<br />

- advanced investment and support tools;<br />

2. the “Family Business Advisory Service” – designed to meet specific customer<br />

requirements for generation turnover, capital protection, family and corporate<br />

governance and estate control structures – has been gradually consolidated by means<br />

of an in-depth training programme and the organisation of meetings with customers;<br />

3. the functional evolution of the Planning and financial consulting platform which, on<br />

the basis of customer profile analyses acquired from answers to the MiFID<br />

questionnaire, is used to formulate financial solutions which constitute increasingly<br />

closer matches to a customer’s requirements.<br />

The following progress was made with the product range in 2011<br />

• the “<strong>UBI</strong> Pramerica asset management” range of products was broadened:<br />

- the number of indices underlying the open, customer portfolio management products<br />

was increased to give greater customisation of the product;<br />

- the range of Sicav classes dedicated to the private banking market was enlarged (Sicav<br />

cedola certa);<br />

• the range of banc assurance products was revised by:<br />

- the modification, within the broad range of products, of two private banking products 8 ,<br />

with lower entrance thresholds to make the products available to retail customers also.<br />

The products were also modified with the reduction of the redemption penalties and the<br />

ability to redeem them from the first year.<br />

8 Soluzione Unit Tar. UB1 and Soluzione Unit Tar. UB13.<br />

51

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