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UBI Banca Group

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– Local Operational Risk Support Officer (LORSO): the main role acting in support of<br />

the Operational Risk Officer in the general management of operational risks in the<br />

entities to which they belong. In the legal entities to which they belong these officers<br />

also support and co-ordinate the Risk Champions and Risk Owners who liaise with<br />

those involved in the operational risk management system;<br />

– Risk Champion (RC): operationally responsible for supervising operational risk<br />

management (loss data collection – LDC – and self risk assessment) for the purposes of<br />

overall validation in their business areas, co-ordinating and supporting the relative risk<br />

owners. They support the risk monitoring process and participate in the definition and<br />

implementation of mitigation strategies;<br />

– Risk Owners (RO): their task is to recognise and report loss events (LDC), both actual<br />

and/or potential, which occur in the course of everyday operations. They participate in<br />

the implementation of corrective or improvement action decided at higher levels<br />

designed to reduce exposure to risk.<br />

Management, measurement and control systems<br />

The Operational Risk Management System of the <strong>Group</strong> is composed of the following:<br />

– a decentralised process for collecting data on operational losses (loss data collection)<br />

designed for integrated and systematic detection of damaging events that occur which<br />

result in an actual loss, almost a loss (a “near miss”) or a profitable event. Operational<br />

losses detected are periodically reconciled in the accounts and updated in real time by<br />

Risk Owners and/or Risk Champions by means of a software application available on<br />

the <strong>Group</strong> intranet, which shows any recoveries that are obtained separately, including<br />

those resulting from specific insurance policies;<br />

– a structured process for mapping and assessing risk, operational context factors and<br />

significant internal control system scenarios (risk assessment) intrinsic to the business<br />

areas of the <strong>Group</strong>, supported by a software application for integrated management,<br />

where the intention is to furnish critical operational self diagnosis of potential exposure<br />

to the risk of future losses, of the adequacy of controls and of the mitigation measures<br />

in place;<br />

– a database of operational losses incurred by the sector nationally since 2003. The <strong>Group</strong><br />

has participated in the DIPO (Italian database of operational losses) project launched by<br />

the Italian Banking Association to exchange loss data in the sector since it commenced;<br />

– a system for measuring economic and supervisory capital to calculate the absorption of<br />

supervisory capital by operational risk for each business unit using an AMA and a<br />

standardised approach. The measurement of operational risk using the AMA system is<br />

performed using an extreme value theory (EVT) approach, based on all of the three<br />

sources of information described above (internally detected operational losses [LDC],<br />

assessment of potential exposure to risk [self risk assessment] and operational losses<br />

incurred in the national banking sector [DIPO]).<br />

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