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Subsequent events and the business outlook<br />

for consolidated operations<br />

Part A, Section 4 of the Notes to the Financial Statements may be consulted for significant<br />

events occurring after the end of the year.<br />

***<br />

With regard to the business outlook for operations, we report the forecasts given below on the<br />

basis of information currently available.<br />

The background environment (economic recession, low short-term interest rates, constraints<br />

resulting from EBA recommendations, competitive pressure on the cost of retail funding) will<br />

affect profits in the financial year 2012. The year will nevertheless benefit from commercial<br />

action already undertaken in 2011 and also from the positive results expected from the active<br />

management of the financial structure of the <strong>Group</strong>.<br />

Operating expenses are forecast to fall further compared to 2011, as a result of continuing<br />

action to contain them, which should make it possible to offset increases resulting from<br />

automatic contract clause increases, inflation, the full application of the increases in indirect<br />

taxation and from operations announced to streamline the <strong>Group</strong>.<br />

Action undertaken to monitor credit quality should enable impairment losses to be contained<br />

at levels close to those recorded in 2011.<br />

Consequently, growth in profits on ordinary operations, although only slight, is forecast for<br />

2012, other economic factors remaining unchanged.<br />

The fundamental strategic lines of the 2011-2013/2015 Business Plan remain unchanged and<br />

no update is planned unless greater stability in the context is seen.<br />

Bergamo, 27 th March 2012<br />

THE MANAGEMENT BOARD<br />

221

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