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Compliance of corporate health and safety procedures with the UNI-INAIl Guidelines will also<br />

bring automatic savings on annual INAIL insurance contributions (“fluctuation of the<br />

prevention premium”, which results in a reduction of 7% in the annual premium), which this<br />

national accident insurance institute offers to companies which can demonstrate that they<br />

have adopted virtuous practices on prevention and occupational risks at the workplace to<br />

improve health and safety conditions over and above those required by law 2 .<br />

Particular attention was also paid to an interpretation of developments in criminal phenomena<br />

(robberies and thefts) both in the sector nationally and in the <strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong>. A constant<br />

reduction in the number of events has been seen since 2008 (approximately 30% less each<br />

year, which for the <strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong> translates into a total reduction of 64% in 2011<br />

compared to the figure for 2008). However, there has been a worrying increase in robberies<br />

performed using methods which result in the need for psychological assistance (robberies with<br />

personnel taken hostage for long periods). The trend for robberies considered “serious” in<br />

terms of the impact on the mental and physical well-being of personnel has in fact reversed,<br />

with an increase inversely proportional to the overall phenomenon. The ratio of “serious”<br />

robberies to total robberies therefore rose from 21% in 2008 to 51% in 2011.<br />

A joint working group was therefore set up on the issue with <strong>Group</strong> organisational units<br />

responsible for the management of safety, designed to identify and agree upon new solutions<br />

of both a technical and organisational nature, which will act as a deterrent to crime, by<br />

effectively integrating with the measures already implemented in order to continue to achieve<br />

the positive results so far attained.<br />

The following is reported to complete the picture of initiatives put in place to address health<br />

and safety risks:<br />

• the creation of a special section in the new <strong>Group</strong> portal, in operation since the last quarter<br />

of 2011, in which information can easily be found on the following: legislation and <strong>Group</strong><br />

regulations; news on safety organisation in the <strong>Group</strong>; classroom material for training<br />

purposes;<br />

• training initiatives conducted as part of multi-year training programmes for the various<br />

figures and roles involved. Remote training courses were made available in 2011 on risks<br />

specific to the banking industry, such as that connected with the use of video monitors<br />

(completed by 14,355 staff, accounting for 79% of potential participants) and robberies<br />

(completed by 7,564 staff, accounting for 68% of potential participants). The latter course<br />

supplemented conventional classroom training activities.<br />

The positive trend for work-related accidents and illnesses in the banking sector continued in<br />

2011, with the <strong>Group</strong> again placed in the lowest class both in terms of absolute severity and<br />

the frequency and seriousness of accidents. “Accidents while travelling” which occur while<br />

travelling to and from work were again the most prevalent of total accidents. In this respect<br />

the data for the <strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong> is not only perfectly in line with that for the sector, but it<br />

also pursues special policies designed to reduce road accident risks at the source, by<br />

encouraging, where possible, the use of public transport even for work activities, or by making<br />

collective transport facilities available, where restructuring processes result in significant<br />

travelling requirements for personnel<br />

The remaining potential sources of accident risk normally present at the workplace, (known as<br />

“interference risks” connected with ordinary and extraordinary maintenance work performed<br />

at the premises of <strong>Group</strong> companies) are subject to constant educational campaigns for <strong>UBI</strong>.S<br />

personnel who manage relations with <strong>Group</strong> suppliers directly.<br />

2 In the absence of that certification, the benefit of the “premium fluctuation” is subject to the production of detailed and complex<br />

documentation. While that certification has not yet been obtained, the validity of the health and safety procedures in place in the<br />

<strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong> was confirmed indirectly when INAIl reduced the premium required for 2012 from the Parent, <strong>UBI</strong>.S and all the<br />

<strong>Group</strong>’s network banks, including <strong>UBI</strong> <strong>Banca</strong> Lombarda Private Investment.<br />

220

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