UBI Banca Group

Investor relations and external communication
Relations with analysts and institutional investors and
communication through the corporate website
In the difficult environment experienced in 2011, due to the increasing severity of a crisis, the
duration of which is now without precedent, the investor relations office, which reports directly
to the CEO, has continued to carefully monitor market events in order to allow a prompt and
transparent response to the demands of equity and debt investors, analysts and the financial
community as a whole for information.
Furthermore, during the year, ordinary activities were added to by those for the presentation
of the 2011-2015 Business Plan and the increase in the share capital completed in July 2011,
which were performed in particularly complex periods for markets.
As part of its investor relations activities, dialogue with the financial community took place as
follows:
conference calls 2 organised when annual and interim results were approved and for the
presentation of the Business Plan;
the participation of UBI Banca as a speaker at seven international conferences for
institutional equity and debt investors;
periodic meetings with Italian and international investors and with the analysts who cover
the UBI share (the share is currently followed by 23 brokerage houses, including 17
international, while the remainder are Italian). Altogether, senior management and/or the
investor relations officer met more than 200 institutional investors (equity and debt) over
the twelve month period, sometimes on more than one occasion;
the very many occasions on which analysts and investors were provided with information in
response to telephone or email queries, especially in view of the intense reporting activity
required by the situation on markets.
Work continued at the same time on updating and improving the corporate website,
www.ubibanca.it, in both the Italian and English version, also in the light of the everincreasing
importance of online communications, both in terms of regulations and use. A new
section of the site was implemented during the year containing an interactive version of the
financial statements of the Group. It can be used to navigate the consolidated financial
statements of the Group covering a number of years, with graphs of trends for the main
balance sheet items and information of interest can be downloaded in excel or pdf format.
Significant improvements were also made to the corporate social responsibility section.
The efforts and investments made over the years to improve online financial communication
resulted in the UBI Banca website achieving 12 th position in the Italian league table compiled
annually by the specialist web ranking company Hallvarsson & Halvarsson (KWD Group), and
it again held second position in the Italian banking sector.
Press relations
Communication activity continued in 2011, with a maximum of transparency and co-operation
with each publication and with each journalist, in order to ensure an accurate perception of
the distinguishing features and values of the Group.
In continuation with the policy pursued in previous years, the network banks were in involved
in the issue of press releases at local level in order to attain widespread distribution of
information to the public.
As a result of UBI Banca’s communication strategy, the network banks continue to obtain
coverage in the Italian press and in the local press above all, thereby helping to provide further
visibility to the Parent.
2 With a view to encouraging the fullest participation of those potentially concerned, all the invitations (prepared in the English
language) are not only sent to a mailing list of analysts and investors, but are also communicated to the Consob and Borsa Italia Spa
through NIS (the Borsa Italia network information service) and published on the corporate website at the same time. A copy of the
presentation is made available on the Bank’s website, in good time beforehand.
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