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UBI Banca Group

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y the “Company restructuring programme” launched by the Board of Directors on 16 th<br />

February 2011 17 .<br />

Performance by business sector<br />

2011 2010 % change<br />

Figures in thousands of euro number amount number amount number amount<br />

Auto 2,901 109,671 5,745 223,580 -49.5% -50.9%<br />

of which: - motor vehicles 1,685 52,731 3,240 103,752 -48.0% -49.2%<br />

- commercial vehicles 732 17,117 1,560 36,237 -53.1% -52.8%<br />

- industrial vehicles 484 39,823 945 83,591 -48.8% -52.4%<br />

Machinery and equipment 1,639 169,521 3,351 328,832 -51.1% -48.4%<br />

Aeronautical 54 17,081 242 93,689 -77.7% -81.8%<br />

Property 335 339,370 731 794,155 -54.2% -57.3%<br />

Energy 70 142,615 147 418,648 -52.4% -65.9%<br />

Total 4,999 778,258 10,216 1,858,904 -51.1% -58.1%<br />

The main points of the programme consisted of the following:<br />

• a revision of the organisational structure, with a view to simplification and alignment with<br />

the organisational design indicated by the Parent:<br />

a Risk Control Service was introduced, on the staff of the Managing Director, consisting<br />

of two functions (compliance, risk management and anti money-laundering);<br />

in the commercial sphere, with effect from 1 st July 2011, the distinction between the<br />

banking and the agent distribution channels was eliminated and replaced by two general<br />

geographical areas (Northern and “Central and Southern”), with a subsequent drastic<br />

reduction in the network of agents, which at the end of the year was composed of six<br />

agencies for a total of nine agents compared to 85 twelve months before 18 . At the same<br />

time the proactive presence of personnel in bank branches was increased in line with the<br />

new distribution model – which came into operation on 1 st October 2011 – focused<br />

almost exclusively on business with captive <strong>Group</strong> customers, with the main objective of<br />

acquiring new customers on which to perform cross-selling activity through the network<br />

banks;<br />

the Credit Approval and Operations departments were reorganised and centralised;<br />

• action was undertaken in the first half of the year to reorganise the structure of the<br />

company and its lending processes as part of a specific “Revision of credit quality” project,<br />

launched in 2010 with the objective of improving the credit quality of the company, in<br />

consideration of the critical condition in which it lay. Measures which gradually became<br />

operational included the following: the implementation of electronic credit authorisation<br />

software (PEF Leasing); the introduction of new software to manage problem loans; the<br />

revision of the automatic approval tools used for the non captive channel (Experian scoring);<br />

the centralisation at the Company Credit Department of approvals for counterparties<br />

classified as medium and/or high risk by the rating models used by the <strong>Group</strong> 19 ;<br />

• the completion of a specific “Qualitative Self Risk Assessment” project designed to identify<br />

the main operational risks, the relative risk management controls and possible future<br />

policies to allow the Company to correct the failings found.<br />

As concerns the balance sheet, lending to customers over twelve months fell to €9 billion (-€0.7<br />

billion; -6.7%), while within the item, the proportion subject to securitisation as a result of<br />

transactions relating to <strong>UBI</strong> Lease Finance 5 increased by approximately 45%.<br />

17 These initiatives were decided independently by the <strong>UBI</strong> <strong>Banca</strong> <strong>Group</strong>. <strong>UBI</strong> Leasing was never subject to specific inspections, but it<br />

was involved, together with the Parent and the network banks, in inspections conducted between February and July 2010, designed<br />

to assess the profile of the <strong>Group</strong> with regard to the management, governance and control of credit risk in the corporate customer<br />

segment.<br />

18 On 16 th February, the Board of Directors of the Company revoked the general powers of attorney conferred on its agents, with the<br />

exception of area chiefs. The new commercial model was communicated by registered letter in April, as a result of which, from 1 st<br />

October 2011 the <strong>UBI</strong> Leasing agents no longer provide assistance to banks and receive a commission if they find new business with<br />

the <strong>Group</strong>’s network banks. Almost all the agency contracts were terminated in 2011, with specific provisions made in the accounts<br />

for indemnities which may be due (€2.4 million).<br />

19 At the same time that those initiatives were introduced, further action was also taken to set reference prices for the various markets<br />

and products and the minimum prices applicable on the basis of the 2011 budget and to reorganise the structure of regulations for<br />

Company processes and procedures and the relative manuals in order to protect the Company from incurring operating losses<br />

which are not connected to business risk profiles.<br />

192

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