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UBI Banca Group

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- dividends and similar income fell from €3.8 million to €1 million and related to<br />

remuneration on investments held in Centrobanca and Arca Sgr;<br />

- net commission income of €112.2 million increased by €6.8 million, benefiting from growth<br />

in commissions on current accounts (including commitment fees) and also on collection and<br />

payment services;<br />

- trading, hedging and disposal and repurchase activities generated a loss of approximately<br />

€1 million (a profit of €3 million in 2010), attributable mainly to the negative impact of<br />

hedges on fixed rate mortgages and losses on the repurchase of financial liabilities, even if<br />

profits were recognised on fair value changes in hedges on bonds and domestic currency<br />

swap business in relation to swaps on certificates of deposit (primarily with Japanese yen);<br />

- other net operating income and expense rose to €3.1 million from €2.7 million the year<br />

before.<br />

Operating expenses, which fell by €3.1 million to €225.6 million, performed as follows:<br />

- personnel expense of €126.6 million increased slightly due to an increase in the average<br />

cost of the components of employment contracts, which was only partially offset by the<br />

reduction in average personnel numbers;<br />

- other administrative expenses, however, fell to €87.4 million (-€3.3 million), due in<br />

particular to lower expenses for rent payable, professional and advisory services,<br />

outsourced services and postal expenses;<br />

- net impairment losses on property, equipment and investment property and intangible<br />

assets also fell to €11.5 million, from €12 million the year before.<br />

As a result of work performed to improve the quality of loans, commenced as far back as 2008<br />

by improving management and monitoring processes, net impairment losses on loans fell<br />

significantly from €51.5 million to €43.3 million (€38 million attributable to specific<br />

impairment losses on loans in default) and the loan loss rate fell as a consequence from 0.67%<br />

to 0.55%.<br />

Net provisions for risks and charges amounted to €1.3 million (€1.1 million in 2010) and<br />

related mainly to litigation concerning financial investments and the compounding of interest.<br />

As concerns the balance sheet, at the end of year loans to customers had reached €7.8 billion<br />

(+1.4% compared to twelve months before), driven by growth in mortgages and other forms of<br />

medium to long-term lending (+6.4% to €5.3 billion), while falls were recorded for current<br />

account overdrafts (-€0.1 billion to €1.4 billion) and other forms of short term lending (-€0.1<br />

billion to €1.1 billion).<br />

The net deteriorated loans of the Bank rose to €661.6 million from €572.3 million in 2010. The<br />

trend affected all categories as follows:<br />

- net non-performing loans increased by 18.2% to €339.8 million and they increased at the<br />

same time as a percentage of total loans from 3.73% to 4.35%;<br />

- impaired loans recorded growth of 7.9% to €273.5 million, accounting for 3.5% of total<br />

loans (3.29% in December 2010);<br />

- restructured exposures almost doubled to €28.9 million due to new classifications of<br />

significant counterparties, while positions past due and/or in arrears amounted to €19.4<br />

million (€15.7 million the year before), of which €11.6 million attributable to exposures in<br />

arrears for between 90 and 180 days backed by mortgages.<br />

Direct funding of €6.4 billion fell by 6% over twelve months. Within the item, securities issued<br />

fell to €2.1 billion (-€0.3 billion), affected mainly by the early redemption of a bond (€350<br />

million) subscribed by the Parent, while growth was recorded in the item “Other certificates”<br />

(+€0.1 billion), composed mainly of certificates of deposit denominated in foreign currency<br />

(primarily Japanese yen).<br />

However, the fall in amounts due to customers was more modest (-€0.1 billion to<br />

approximately €4.4 billion), in relation to new demand for repurchase agreements by<br />

customers.<br />

In a particularly difficult market context, indirect funding also decreased to €3.5 billion from<br />

€3.8 billion in December 2010, penalised by negative performance by all components of assets<br />

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