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UBI Banca Group

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million) and other services (+€5.3 million; inclusive of commitment fees), which more than<br />

compensated for the contraction in commissions from the placement of securities (-€6.2<br />

million), attributable primarily to a fall in the placement of third party bonds;<br />

- trading, hedging and disposal and repurchase activities generated income of €1.4 million (a<br />

loss of €1.5 million in 2010), the result of opposing performance by the individual items:<br />

losses on fixed rate mortgage hedges (-€2.4 million) and repurchases of financial liabilities (-<br />

€0.4 million) were offset by profits on fair value changes in bond hedges (€1.8 million) and<br />

business in domestic currency swaps, in relation to swaps on certificates of deposit<br />

(totalling €1.6 million);<br />

- the residual item, other net operating income and expense, amounted to €14.9 million,<br />

unchanged compared to the year before.<br />

Expenses, down to €312.8 million, performed as follows:<br />

- personnel expense of €173.7 million rose slightly (+0.5%) due principally to growth in the<br />

average cost of the various components of income, which was only partially offset by a<br />

decrease in average personnel numbers;<br />

- other administrative expenses of €128.8 million fell significantly (-€4.5 million) – which by<br />

themselves account for the decrease in the whole aggregate – the result of a careful policy to<br />

monitor expenses and improve efficiency. The main savings were made on “telephone and<br />

data transmission expenses” (-€3.2 million) 5 , “postal expenses” (-€0.8 million) and<br />

“outsourced services” (-€1.4 million), while increases were recorded by “fees for services<br />

provided by <strong>Group</strong> companies” (+€1.7 million) and “tenancy of premises” expenses (+€0.6<br />

million);<br />

- impairment losses of €10.3 million on tangible and intangible assets decreased by €0.8<br />

million compared to the previous year.<br />

As a result of the performance reported above, the cost:income ratio fell from 59.1% to 57.7%.<br />

Net impairment losses on loans fell to €65.7 million compared to €97.9 million in 2010 which<br />

included an impairment loss for a large amount on a non-performing position.<br />

Specific impairment losses on non-performing loans amounted to €60.7 million (€77.2 million),<br />

of which €48.1 million on non-performing loans, while collective impairment losses on<br />

performing loans amounted to €5 million (€20.7 million the year before). As a consequence, the<br />

loan loss rate fell to 0.48% (0.65% in 2010).<br />

Net impairment losses on other assets and liabilities were recognised amounting to €2.5<br />

million (€0.8 million in 2010). The item includes impairment losses on securities classified<br />

within the available-for-sale portfolio relating to equity investments held in the companies<br />

Immobiliare Fiera di Brescia and Risparmio & Previdenza Spa (a total of €1.6 million).<br />

Net provisions for risks and charges increased from €2.9 million to €5.7 million, a reflection of<br />

greater charges for revocation clawback actions and legal action relating to compounding of<br />

interest.<br />

As concerns balance sheet items, loans to customers amounted to €13.6 billion, a fall of 10.1%<br />

year-on-year, attributable to a reduction in short-term loans: current account overdrafts (-€0.4<br />

billion to €2.2 billion) and other transactions (-€1.3 billion to €2.2 billion), while mortgages and<br />

other forms of medium to long-term lending held firm (+€0.2 billion to €9.1 billion), now<br />

accounting for 67.1% of total lending.<br />

At the end of the year, the net deteriorated loans of the Bank had risen to €838 million<br />

(+12.3% million euro over twelve months). In detail, increases were recorded for net nonperforming<br />

loans (up from €184.9 million to €220.2 million) and impaired loans (up from<br />

€318.7 million to €384.9 million), while slight decreases occurred for restructured exposures<br />

(down from €201.5 million to €194.7 million) and positions past due and/or in arrears (down<br />

from €41 million to €38.3 million), which included €26.8 million of exposures in arrears for<br />

between 90 and 180 days secured by mortgage collateral.<br />

5 Due, amongst other things, to the absence of an expense for participation in a guarantee system designed to cover the costs of<br />

damages resulting from the fraudulent use of magnetic strip cards (subject to mass replacement with cards fitted with microchips in<br />

2011).<br />

168

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