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Policy 7230A - Department of Administration

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8. Incident Response<br />

These Incident Response Non-Mandatory Procedures support the Enterprise Security <strong>Policy</strong><br />

(ITEC 7230 Rev 1), the Computer Incident Response <strong>Policy</strong> (ITEC 7320) and the IT Security<br />

Response Protocols (ITEC 7320A).<br />

Mandatory<br />

Non-Mandatory<br />

Procedures Baselines Procedures Baselines<br />

8. Incident Response <br />

8.1. Incident Response<br />

8.1.1. Build a Team and Provide Training (4 sets) (4 sets)<br />

8.1.2. Build an Incident Response Capability (4 sets) (5 sets)<br />

8.1.3. Test the Plan (3 sets) (2 sets)<br />

8.1.4. Operate the Plan (5 sets) (3 sets)<br />

8.2. Maintain Records <br />

8.1. Incident Response<br />

The following are the Non-Mandatory Procedures that support the Incident Response<br />

section <strong>of</strong> the Default Security Requirements:<br />

8.1.1. Build a Team and Provide Training<br />

Incident response is a security control that requires specialized capabilities.<br />

Agencies should build a team to ensure those capabilities are always<br />

appropriately provided for:<br />

8.1.1.1 Identify Incident Response (IR) Roles<br />

To be able to efficiently and effectively respond to incidents as they<br />

occur, a variety <strong>of</strong> skills are required. Defining roles that <strong>of</strong>fer those<br />

skills ensures that appropriate personnel can be identified:<br />

• Identify the skills required for operation <strong>of</strong> an IR practice.<br />

• Identify the positional roles that provide those skills.<br />

8.1.1.2 Associate Personnel with IR Roles<br />

Once roles have been determined, individual employees must be<br />

associated with those roles according to the skill sets required <strong>of</strong> the<br />

role and available within the employee pool:<br />

• IR responsibilities can be called upon at any time <strong>of</strong> the day<br />

and so only those staff that are able to work within such time<br />

constraints should be considered.<br />

• IR responsibilities can trump the requirements <strong>of</strong> normal<br />

operations and so, unless dedicated IR staff is hired, only<br />

those staff that can be leveraged from their primary<br />

responsibilities with acceptable business impact should be<br />

considered.<br />

• IR responsibilities can require extreme amounts <strong>of</strong> work in<br />

compressed amounts <strong>of</strong> time and so, only those staff that can<br />

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