AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012
AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012 AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012
Strategic themes Strategies Outcomes Emergency services coordination: Further develop collaboration with emergency service organisations to improve effectiveness of service delivery Standard and scope of care: Enhance clinical care to improve patient outcomes • Evaluate the pilot Country Fire Authority Emergency Medical Response program in outer Melbourne (involving simultaneous dispatch of AV and CFA resources to suspected cardiac arrest cases) and, subject to the outcome, implement the EMR program in appropriate areas statewide • Further develop the AV Clinical Risk Management System, including sentinel event and clinical incident systems • Strengthen systems for review of the Clinical Practice Guidelines by drawing on VACIS data, including establishment of links with hospital (and other) data to assist outcome analysis Improved cardiac arrest outcomes Identification of opportunities for system improvement Stronger evidence base for clinical practice • Improve systems to facilitate the clinical development of paramedics based on VACIS data • Review the current paramedic scope of practice and develop appropriate new model(s) of paramedic practice, taking into account the needs of the specific communities served by AV, health system developments and experience in other jurisdictions Improved clinical support and development for paramedics Evaluation of new models of paramedic practice to support improved health system performance and (if appropriate) initial implementation of new model(s) • Investigate statewide variation in cardiac arrest outcomes and develop strategies to reduce differences Improved cardiac arrest outcomes 15
Non-Emergency Transport Strategic themes Strategies Outcomes Demand management: Improve matching of patient needs and services • In conjunction with DH, review and refine the current criteria for use of non-emergency transport Improved matching of resource type with patient need Process efficiency: Increase the efficiency of resource use to deliver improved services • Develop and implement a statewide non-emergency services strategy, with a particular focus on options for rural service delivery and appropriate use of non-emergency resources for high acuity transports • Complete statewide implementation of a non-emergency scheduling and vectoring system More efficient fleet management and improved service delivery Health system integration: Further develop collaboration with other health service providers to improve system performance • Explore options to assist hospital discharge processes in collaboration with DH and health services • Develop relationships with non-government agencies to assist with rural low acuity patient transport Improved patient flow in hospitals Improved allocation of resources and service delivery to rural and low acuity patients 16
- Page 1 and 2: PARTNERS FOR LIFE AMBULANCE VICTORI
- Page 3 and 4: 3. Principles AV is committed to a
- Page 5 and 6: Health System development Ambulance
- Page 7 and 8: Advances in information and technol
- Page 9 and 10: Community expectations and capabili
- Page 11 and 12: Objectives Strategic themes Key iss
- Page 13 and 14: 7. Strategic Initiatives 2010 to 20
- Page 15: Strategic themes Strategies Outcome
- Page 19 and 20: Major Incident Preparedness Strateg
- Page 21 and 22: Strategic themes Strategies Outcome
- Page 23 and 24: Strategic themes Strategies Outcome
- Page 25 and 26: 4. Strengthen community relationshi
- Page 27 and 28: AV Strategic Framework AV role and
- Page 29 and 30: Performance Indicator Patient outco
- Page 31 and 32: 9. Ambulance Victoria in 2012 AV’
Non-Emergency Transport<br />
Strategic themes Strategies Outcomes<br />
Demand management:<br />
Improve matching of patient needs<br />
and services<br />
• In conjunction with DH, review and refine the current<br />
criteria for use of non-emergency transport<br />
Improved matching of resource type with patient need<br />
Process efficiency:<br />
Increase the efficiency of resource use<br />
to deliver improved services<br />
• Develop and implement a statewide non-emergency<br />
services strategy, with a particular focus on options for rural<br />
service delivery and appropriate use of non-emergency<br />
resources for high acuity transports<br />
• Complete statewide implementation of a non-emergency<br />
scheduling and vectoring system<br />
More efficient fleet management and improved<br />
service delivery<br />
Health system integration:<br />
Further develop collaboration with other<br />
health service providers to improve<br />
system performance<br />
• Explore options to assist hospital discharge processes in<br />
collaboration with DH and health services<br />
• Develop relationships with non-government agencies to<br />
assist with rural low acuity patient transport<br />
Improved patient flow in hospitals<br />
Improved allocation of resources and service delivery<br />
to rural and low acuity patients<br />
16
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