AMBULANCE VICTORIA STRATEGIC PLAN 2010 – 2012

Strategic themes Strategies Outcomes
Emergency services coordination:
Further develop collaboration with
emergency service organisations to
improve effectiveness of service delivery
Standard and scope of care:
Enhance clinical care to improve
patient outcomes
• Evaluate the pilot Country Fire Authority Emergency
Medical Response program in outer Melbourne (involving
simultaneous dispatch of AV and CFA resources to
suspected cardiac arrest cases) and, subject to the outcome,
implement the EMR program in appropriate areas statewide
• Further develop the AV Clinical Risk Management System,
including sentinel event and clinical incident systems
• Strengthen systems for review of the Clinical Practice
Guidelines by drawing on VACIS data, including
establishment of links with hospital (and other) data to assist
outcome analysis
Improved cardiac arrest outcomes
Identification of opportunities for system improvement
Stronger evidence base for clinical practice
• Improve systems to facilitate the clinical development of
paramedics based on VACIS data
• Review the current paramedic scope of practice and
develop appropriate new model(s) of paramedic practice,
taking into account the needs of the specific communities
served by AV, health system developments and experience
in other jurisdictions
Improved clinical support and development
for paramedics
Evaluation of new models of paramedic practice to
support improved health system performance and
(if appropriate) initial implementation of new model(s)
• Investigate statewide variation in cardiac arrest outcomes
and develop strategies to reduce differences
Improved cardiac arrest outcomes
15