English - DigitalEurope

www.iriscode.org 

EICTA-IRIS Repair Coding System 

Rev. 6.8 (2010/09) 

Example of use 

FLAG 

SYMPTOM 

CODE 

PART 

NUMBER 

REFERENCE 

NUMBER 

SECTION or 

NTF CODE 

PCB 

DEFECT 

CODE 

REPAIR 

CODE 

QTY 

FLAG : INDICATES THE ONE MAJOR SYMPTOM / PART COMBINATION BY "1". 

(*1) 

CAUTION 

THE "X" EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TO INDICATE THAT 

A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM 

GROUP. 

NOTE 

IN CASE OF A NON-TECHNICAL FAULT, THE NON-TECHNICAL FAULT CODE MUST BE 

ENTERED IN THE LOCATION FORESEEN FOR THE SECTION / NTF CODE.

1 CONSTANTLY 

2 INTERMITTENTLY 

3 AFTER A WHILE 

4 IN A HOT ENVIRONMENT 

5 IN A COLD ENVIRONMENT 

6 WHEN SWITCHING 

7 UNDER VIBRATION 

8 IN A DAMP / WET / RAINY / SNOWY 

ENVIRONMENT 

9 IN A DRY ENVIRONMENT 

A 

B 

DUE TO PHYSICAL DAMAGE 

AFTER LIGHTNING STRIKE 

C ONLY CERTAIN STATION(S) / SOFTWARE / 

MODE / CHANNELS / FREQUENCY BAND / 

NETWORK(S) 

D 

E 

F 

ONLY ON CERTAIN STANDARDS 

OR SYSTEMS 

ONLY ON ONE CHANNEL 

ONLY WITH CERTAIN INPUT(S) 

G 

H 

J 

K 

L 

M 

N 

O 

P 

Q 

R 

S 

T 

U 

V 

X 

ONLY ON CERTAIN OUTPUT(S) 

IN STANDBY / IDLE / OFF MODE 

AT EDIT POINT 

WHEN INTERCONNECTED, USED 

WITH SPECIFIC EXTERNAL EQUIPMENT, 

ADAPTER KIT 

LIQUID CONTAMINATION 

FOR A SHORT WHILE AFTER SWITCH-ON 

AFTER MAKING A COPY 

UNDER STRESSED CONDITIONS / HIGH LOAD 

AT SWITCH-OFF 

ONLY WHILE SENDING / WRITING 

ONLY WHILE RECEIVING / READING 

ONLY WITH CERTAIN MEDIA 

ONLY WHEN ACCESSING A 

SPECIFIC AREA OF THE MEDIUM 

ONLY AT CERTAIN 

GEOGRAPHICAL LOCATION(S) 

AFTER PRODUCT UPDATE / UPGRADE 

EXTENDED IRIS CODE LINE (ADVANCED)

110 POWER PROBLEM OR NOT OPERATING 

111 NO POWER 

112 NO POWER WHEN USING AC ADAPTER 

113 NO POWER WHEN USING DRY BATTERIES 

114 NO POWER WHEN USING RECHARGEABLE BATTERIES 

115 NO POWER FROM SOLAR CELL 

116 NO POWER WHEN USING A CAR BATTERY 

117 SHORT OPERATION TIME / SHORT BATTERY LIFE 

118 POWER-OFF FUNCTION NOT WORKING 

119 NO SWITCH-ON FROM STANDBY 

11A POWERS UP BUT NO OPERATION 

11B CYCLIC POWER ON / OFF 

11C BLOWING EXTERNAL (MAINS) FUSE 

11D SET SWITCHES OFF BY ITSELF 

11E BACKUP BATTERY PROBLEM 

11F NOT OPERATING 

11G NO AUTOMATIC SWITCH ON / OFF 

11H INTERNAL PROTECTION SWITCH / FUSE IN SET TRIGGERS 

11J RECHARGEABLE BATTERY NOT RECOGNIZED 

11K SET START-UP TOO SLOW 

11X OTHER POWER PROBLEM OR NOT OPERATING PROBLEM

120 CHARGING / LEVEL PROBLEM 

121 NO BATTERY CHARGING 

122 INCOMPLETE BATTERY CHARGE 

123 CHARGING TIME TOO LONG 

125 EXCESSIVE HEATING / TEMPERATURE (NOT SPECIFIC) 

12X OTHER CHARGING PROBLEM

130 DISPLAY FUNCTION PROBLEM 

131 NO OR FAULTY DISPLAY 

132 FAULTY LAMP / LED OPERATION 

133 FAULTY LEVEL METER OPERATION 

134 NO OR FAULTY ON-SCREEN DISPLAY OPERATION 

135 ELECTRONIC TUNING DISPLAY FAULT 

136 MECHANICAL TUNING DISPLAY FAULT 

137 FAULTY TIME CODE DISPLAY 

138 FAULTY ALARM / ERROR DISPLAY 

139 DISPLAY DIM / TOO DARK / PARTIAL / FLICKERING / BAD COLOUR ETC. 

13A UNUSUAL OR INCORRECT MESSAGE IN DISPLAY 

13B NO, PARTIAL, OR UNEVEN BACKLIGHT 

13C ACOUSTIC SIGNAL / NO DISPLAY 

13D WARNING LIGHT DOES NOT WORK 

13E WARNING LIGHT LIGHTS UP 

13F MISSING SEGMENT(S) 

13X OTHER DISPLAY FUNCTION PROBLEM

140 ABNORMAL NOISE 

141 CRT DISCHARGING NOISE 

142 EHT DISCHARGING NOISE 

143 NOISY CABINET / CRACKING TRAYS 

144 NOISY TRANSFORMER / HUMMING 

145 NOISY COMPONENT(S) 

146 RATTLE 

147 CLICKING 

148 CLOCK NOISE 

149 CRACKING 

14A WHISTLING 

14X OTHER ABNORMAL NOISE

150 REMOTE CONTROL PROBLEM 

151 NO REMOTE CONTROL OPERATION 

152 INCORRECT REMOTE CONTROL OPERATION 

153 REMOTE CONTROL PROGRAMMING / LEARNING MODE PROBLEM 

154 POOR REMOTE CONTROL SENSITIVITY 

15X OTHER REMOTE CONTROL PROBLEM

160 PHYSICAL DAMAGE 

161 DAMAGED / DEFORMED CABINET / PANEL / GLASS 

162 DAMAGED HANDLE / CLIP / TRANSPORT STRAP 

163 DAMAGED CONTROL KNOB(S) / BUTTON(S) / KEYPAD 

164 DAMAGED DOOR / COVER 

165 DAMAGED SEAL 

166 DAMAGED PLUG / SOCKET / TERMINAL / CONNECTOR / CARD HOLDER 

167 DAMAGED LENS 

168 DAMAGED CARTRIDGE OR STYLUS 

169 DAMAGED ANTENNA 

16A DAMAGED CRT / VIEWFINDER / LCD DISPLAY 

16B MISSING COMPONENT(S) OR ORNAMENTAL PARTS 

16C PRINTED MARKINGS ERASED / PEELED OFF 

16D SET BURNING / EMITS SMOKE 

16E EXTERNAL SURFACE DAMAGE 

(BUBBLING / PEELING / RUSTING / SCRATCHED / SHARP EDGES) 

16F SMELL 

16G WEAK / DAMAGED STAND 

16H DAMAGED SPEAKER 

16J SET GETS VERY HOT / PARTS MELTING 

16K FOREIGN SUBSTANCE ON / IN UNIT 

16L BURNING MARKS 

16M INTERNAL SURFACE DAMAGE 

(BUBBLING / PEELING / RUSTING / SCRATCHED) 

16N DAMAGED POWER CABLE 

16P DAMAGED ACCESSORY 

16R DISCOLOURATION 

16X OTHER PHYSICAL DAMAGE

170 GENERAL FUNCTION PROBLEM 

171 FAULTY CLOCK FUNCTION 

172 FAULTY SLEEP FUNCTION 

173 FAULTY TIMER PROGRAMMING 

174 FAULTY TIMER OPERATION 

175 PROGRAMMING / USER ADJUSTMENT PROBLEM 

176 FAULTY RECORD MUTE OPERATION 

177 FAULTY PROGRAMMED PLAYBACK OPERATION 

178 FAULTY MEMORY FUNCTION 

179 FAULTY INPUT SWITCHING 

17A FAULTY OUTPUT SWITCHING 

17B ELECTRIC SHOCK / STATIC DISCHARGE 

17C FAULTY SEARCH FUNCTION (INDEX / VIEW / TITLE / CHAPTER / TRACK …) 

17D WRONG LANGUAGE / CHARACTER SET 

17E ERROR CODE / SIGNAL APPEARS IN DISPLAY 

17F SWITCH / KEYPAD / REGULATOR NOT OPERATING 

17G PEDAL NOT OPERATING 

17H FAULTY STANDBY MODE 

17J FAULTY HIBERNATION MODE 

17K NO AUDIBLE WARNING SIGNAL 

17L FAULTY OPERATION OF PARENTAL LOCK / KEYLOCK FUNCTION 

17M FAULTY MODE SWITCHING 

17N MENU FUNCTION PROBLEM 

17P FAULTY USER CONTROL FUNCTION 

17Q FAULTY FLASHLIGHT / LAMP OPERATION 

17R REGION-CODE / SECURITY-RELATED PROBLEM (DVD AMONGST OTHERS) 

17X OTHER GENERAL FUNCTION PROBLEM

180 SPECIAL REQUIREMENTS 

181 TEST AND CHECK 

182 GENERAL OVERHAUL 

183 SYSTEM / FREQUENCY CONVERSION 

184 INITIAL SETUP / INSTALLATION REQUESTED 

185 MODIFICATION / CIRCUIT / INSTALLATION CHANGE 

186 WRONG PRODUCT IN CARTON 

187 WRONG OR MISSING ACCESSORY 

188 UNABLE TO CONNECT PARTS / TO ASSEMBLE 

189 WRONG COLOUR 

18B BATTERY MOUNTING PROBLEM 

18C SOFTWARE / FIRMWARE UPGRADE REQUESTED 

18D SET CAUSES MALFUNCTIONS IN OTHER SETS 

18E CALIBRATION / ALIGNMENT REQUESTED 

18X OTHER SPECIAL REQUIREMENTS 

18Z SYMPTOM NOT AVAILABLE

210 NO RECEPTION OR CONNECTION 

211 NO AM RECEPTION 

212 NO FM RECEPTION 

213 NO SW RECEPTION 

214 NO VHF RECEPTION 

215 NO UHF RECEPTION 

216 NO BS RECEPTION 

217 NO CS RECEPTION 

218 NO HDTV RECEPTION 

219 NO GPS / QPS RECEPTION 

21A NO RECEPTION OF DIGITAL BROADCASTING 

21B NO IR RECEPTION 

21C NO DIAL TONE 

21D NO MODEM / TELEPHONE / FAX CONNECTION 

21E MODEM / TELEPHONE NOT ANSWERING / NO CARRIER 

21F NO NETWORK / INTERNET CONNECTION / NETWORK INITIALIZATION FAILS 

21X OTHER 'NO RECEPTION' PROBLEM

220 POOR RECEPTION OR CONNECTION 

221 POOR AM RECEPTION 

222 POOR FM RECEPTION 

223 POOR SW RECEPTION 

224 POOR VHF RECEPTION 

225 POOR UHF RECEPTION 

226 POOR BS RECEPTION 

227 POOR CS RECEPTION 

228 POOR HDTV RECEPTION 

229 POOR GPS / QPS RECEPTION 

22A POOR RECEPTION OF DIGITAL BROADCASTING 

22B POOR IR RECEPTION 

22C POOR / INTERRUPTED INTERNET / NETWORK CONNECTION 

22X OTHER 'POOR RECEPTION' PROBLEM

230 TRANSMISSION / CONNECTION PROBLEM 

231 NO TRANSMISSION / CONNECTION 

232 POOR TRANSMISSION / CONNECTION 

233 TRANSMISSION LEVEL TOO HIGH 

234 NO TRANSMISSION BETWEEN BASE UNIT AND HANDSET 

235 POOR TRANSMISSION BETWEEN BASE UNIT AND HANDSET 

236 NO IR TRANSMISSION 

237 ONE-SIDED CONNECTION 

238 MODEM / TELEPHONE HANGS UP IMMEDIATELY ONCE CONNECTED 

239 MODEM / TELEPHONE DROPS LINE DURING CONNECTION 

23A NO OR FAULTY TRANSMISSION CONFIRMATION / LOGGING 

23X OTHER TRANSMISSION / CONNECTION PROBLEM

240 NOISY RECEPTION / TRANSMISSION 

241 LINE NOISE 

242 OSCILLATION 

243 INTERSTATION INTERFERENCE 

24X OTHER NOISY RECEPTION / TRANSMISSION PROBLEM

250 UNSTABLE RECEPTION / TRANSMISSION 

251 TUNING DRIFT 

252 FADING 

253 INTERMITTENT LINE / LINE BREAKING OFF 

254 NO OR UNSTABLE CONNECTION COMBINED 

WITH "WEAK SIGNAL STRENGTH" INDICATION 

25X 

OTHER UNSTABLE RECEPTION / TRANSMISSION PROBLEM

260 TUNING / NAVIGATION PROBLEM 

261 MANUAL TUNING PROBLEM 

262 AUTOMATIC TUNING PROBLEM 

263 INCORRECT TUNING 

264 TUNING MEMORY / PHONEBOOK / ADDRESS BOOK PROBLEM 

265 VEHICLE POSITION DIFFERENT FROM MAP DATA 

266 WRONG MAP DATA 

267 MAP NOT DISPLAYED 

268 VEHICLE POSITION DOES NOT MOVE OR MOVES WHEN IT SHOULD NOT 

269 CANNOT SEARCH BY ENTERED CRITERIA 

26A PROBLEM TO CALCULATE DESIRED ROUTE 

26B AUTO REROUTE DOES NOT WORK 

26C NO OR TOO SLOW TRAFFIC INFO DISPLAY 

26X OTHER TUNING / NAVIGATION PROBLEM

270 SPECIAL COMMUNICATION PROBLEM 

271 FAULTY DIALLING 

272 FAULTY CHANNEL SELECTION 

273 FAULTY AUTO-ANSWER OPERATION 

274 FAULTY MESSAGE READ-OUT FUNCTION 

275 FAULTY AUTODIAL / REDIAL MEMORY 

276 FAULTY SPEECH PROCESSING / NO VOICE RECOGNITION 

277 NO RINGING TONE / VIBRATION 

278 LOUD / WEAK RINGING TONE 

279 MODEM / TELEPHONE STUCK OFF HOOK 

27A FAX DOES NOT WORK PROPERLY 

27B MODEM CAUSES PROBLEM WITH PHONE 

27C NO MODEM / TELEPHONE DIAL TONE 

27D CALL TRANSFER PROBLEM 

27E REPORT / JOURNAL FUNCTION PROBLEM 

27F FAULTY VIDEO PHONE / CONFERENCE FUNCTION 

27X OTHER SPECIAL COMMUNICATION PROBLEM

280 SPECIAL RECEPTION PROBLEM 

281 FAULTY STEREO RECEPTION 

282 FAULTY MAIN CHANNEL (A) FUNCTION 

283 FAULTY SUB-CHANNEL (B) FUNCTION 

284 FAULTY SSB RECEPTION 

285 FAULTY RDS / VPS / PDC / XDS OPERATION 

286 FAULTY TELETEXT / CLOSE CAPTION / EPG RECEPTION 

287 FAULTY SATELLITE / RTTY RECEPTION 

288 FAULTY FAX OPERATION 

289 MODEM NOT RECOGNIZED BY SYSTEM 

28A FAULTY CALL CHARGE / CALL TIME FUNCTION 

28B FAULTY HANDS-FREE OPERATION 

28C SET LOCKED 

28D FAULTY ANTENNA CONTROL 

28X OTHER SPECIAL RECEPTION PROBLEM

310 NO PICTURE 

311 NO PICTURE IN E TO E MODE 

312 NO PICTURE IN PLAYBACK MODE 

313 NO PICTURE IN VIEWFINDER 

314 NO PICTURE / ONLY RASTER 

315 NO RASTER / BLACK PICTURE 

316 ONLY HORIZONTAL LINE 

317 ONLY VERTICAL LINE 

318 NO PICTURE IN LCD 

319 NO 2ND (OR HIGHER) MONITOR DISPLAY 

31X OTHER 'NO PICTURE' PROBLEM

320 PICTURE LEVEL PROBLEM 

321 PICTURE TOO DARK 

322 PICTURE TOO BRIGHT 

323 CONTRAST TOO LOW 

324 CONTRAST TOO HIGH 

325 SATURATED WHITE OR BLACK LEVEL 

326 SHADING ON PICTURE 

327 ONLY PARTIAL PICTURE 

328 SOLARIZATION EFFECT ON PICTURE 

32X OTHER PICTURE LEVEL PROBLEM

330 PICTURE QUALITY PROBLEM 

331 POOR PICTURE RESOLUTION 

332 POOR FOCUS 

333 RINGING ON PICTURE 

334 EXCESSIVE SMEAR / LAG 

335 POOR LINEARITY OR GEOMETRY 

336 PICTURE SIZE INCORRECT 

337 INCORRECT CENTRING OF PICTURE 

338 PICTURE SLANTED 

339 V-SIZE INCORRECT 

33A H-SIZE INCORRECT 

33X OTHER PICTURE QUALITY PROBLEM

340 PICTURE NOISE 

341 SNOWY PICTURE 

342 DOT NOISE OR DROPOUT ON PICTURE 

343 NOISE BARS ON PICTURE 

344 BLANKING LINES ON PICTURE 

345 BEATING ON PICTURE 

346 GHOSTING ON PICTURE 

347 VCR HEAD SWITCHING NOISE ON PICTURE 

348 OVERMODULATION NOISE 

349 MOIRÉ 

34A MOSAIC NOISE 

34B SCRAMBLED PICTURE 

34C CLOUDING, MURA 

34X OTHER PICTURE NOISE PROBLEM

350 UNSTABLE PICTURE 

351 SYNC PROBLEM 

352 PICTURE PUMPING 

353 PICTURE JITTER 

354 PICTURE SHAKING (HORIZONTAL OR VERTICAL) 

355 FLICKERING PICTURE 

356 FLASHING PICTURE 

357 CYCLIC PICTURE MUTING 

358 HEAD IMPACT ERROR CAUSING UNSTABLE PICTURE 

359 VCR SKEW / H-SHIFT ERROR 

35A FROZEN PICTURE 

35B JUMPING / REPEATING PICTURE 

35X OTHER 'UNSTABLE PICTURE' PROBLEM

360 POOR PICTURE RECORDING 

361 NO PICTURE RECORDING 

362 NO ERASURE PROTECTION FOR VIDEO 

363 PREVIOUS VIDEO RECORDING NOT BEING ERASED 

364 UNWANTED ERASURE OF PICTURE 

365 NO CAMERA RECORDING 

366 ONLY ONE FIELD PER FRAME BEING RECORDED 

367 RECORDS ONLY A FEW PICTURES 

36X OTHER PICTURE RECORDING PROBLEM

370 SPECIAL PICTURE FUNCTION PROBLEM 

371 EDITING PROBLEM 

372 FAULTY FADING / WIPER OPERATION 

373 FAULTY NEGATIVE / POSITIVE SWITCHING FUNCTION 

374 FAULTY SUPERIMPOSE / TELOP OPERATION 

375 FAULTY PICTURE IN PICTURE / DIGITAL PICTURE OPERATION 

376 FAULTY PICTURE TRANSMISSION 

377 FAULTY DIGITAL SHUTTER FUNCTION 

378 FAULTY GENLOCK FUNCTION 

379 FAULTY FLASH / STROBE FUNCTION 

37A FAULTY DIGITAL PICTURE / ZOOMING FUNCTION 

37B FAULTY AUTO-EDIT FUNCTION 

37C FAULTY PICTURE STABILIZER FUNCTION 

37D FAULTY PICTURE CAPTURE FUNCTION 

37E FAULTY SUBTITLING FUNCTION 

37F FAULTY VARIABLE SPEED PLAYBACK 

37G FAULTY VIEW / MULTI-ANGLE SWITCHING 

37H FAULTY ASPECT RATIO SWITCHING 

37J THUMBNAIL OR INDEX PICTURE PROBLEM 

37K NO BLANKING SCREEN 

37L FAULTY 'LOW LIGHT' FUNCTION 

37X OTHER SPECIAL PICTURE FUNCTION PROBLEM

380 PICTURE DISPLAY / PICKUP PROBLEM 

381 BURN MARK ON DISPLAY / PICKUP 

382 SCRATCH ON DISPLAY / PICKUP 

383 DUST / DIRT ON DISPLAY / PICKUP 

384 PHOSPHOR / PIXEL MISSING ON DISPLAY / PICKUP 

385 BRIGHT, DARK, OR FLASHING PIXELS 

386 LINES ACROSS / DOWN IMAGE 

387 OUT OF SPECS PIXEL DEFAULTS 

388 BACKGROUND BURNT IN 

389 ONE OR MORE BRIGHT OR DARK LINES 

38A ABNORMAL LIGHT EMISSION OF THE DISPLAY 

38X OTHER PICTURE DISPLAY / PICKUP PROBLEM

410 NO COLOUR 

411 NO COLOUR IN E TO E MODE 

412 NO COLOUR IN PLAYBACK MODE 

413 NO COLOUR IN VIEWFINDER 

414 NO COLOUR IN PART OF PICTURE 

41X OTHER 'NO COLOUR' PROBLEM

420 COLOUR LEVEL PROBLEM 

421 WEAK COLOUR 

422 EXCESSIVE COLOUR 

42X OTHER COLOUR LEVEL PROBLEM

430 POOR COLOUR QUALITY 

431 SOME OR ALL COLOURS MISSING 

432 POOR WHITE BALANCE 

433 HUE PROBLEM 

434 PURITY ERROR 

435 LANDING ERROR / WHITE UNIFORMITY 

436 CONVERGENCE ERROR 

437 REGISTRATION ERROR 

438 PITCH MOIRÉ / RAINBOW PATTERN 

439 COLOUR SHIFT 

43X OTHER COLOUR QUALITY PROBLEM

440 NOISY COLOUR 

441 COLOUR NOISE ON A BLACK & WHITE PICTURE 

442 COLOUR STREAKING 

443 COLOUR BARS ON PICTURE 

44X OTHER COLOUR NOISE PROBLEM

450 UNSTABLE COLOUR 

451 COLOUR FLASHING 

452 HUE CONSTANTLY CHANGING 

453 FLICKERING COLOUR 

454 COLOUR NOT LOCKED 

45X OTHER UNSTABLE COLOUR PROBLEM

460 POOR COLOUR RECORDING 

461 NO COLOUR RECORDING 

462 NOISY COLOUR RECORDING 

46X OTHER COLOUR RECORDING PROBLEM

470 SPECIAL COLOUR FUNCTION PROBLEM 

471 FAULTY AUTOMATIC WHITE BALANCE 

472 FAULTY COLOUR EFFECTS FUNCTION 

47X OTHER SPECIAL COLOUR FUNCTION PROBLEM

510 NO AUDIO 

511 NO SOUND IN E TO E MODE 

512 NO PLAYBACK OF OUTGOING MESSAGE(S) (OGM) 

513 NO PLAYBACK OF INCOMING MESSAGE(S) (ICM) 

514 NO AUDIO PLAYBACK 

515 NO SOUND FROM HANDSET 

516 NO SOUND FROM SPEAKER 

517 NO SOUND FROM EARPHONE / HEADPHONE 

518 NO MICROPHONE SOUND 

519 NO SOUND FROM DIGITAL OUTPUT 

51X OTHER 'NO AUDIO' PROBLEM

520 AUDIO LEVEL PROBLEM 

521 LOW AUDIO LEVEL 

522 EXCESSIVE AUDIO LEVEL 

523 BALANCE PROBLEM 

524 FADER PROBLEM 

525 AUDIO LEVEL REMAINING / NO MUTING 

52X OTHER AUDIO LEVEL PROBLEM

530 AUDIO QUALITY 

531 POOR FREQUENCY RESPONSE 

532 DISTORTED AUDIO 

533 NO OR POOR TREBLE 

534 NO OR POOR BASS 

535 EARPHONE / HEADPHONE AUDIO POOR 

536 AUDIO DELAY / LIP-SYNC PROBLEM 

53X OTHER AUDIO QUALITY PROBLEM

540 NOISY AUDIO 

541 HUM 

542 HISS / RUSTLE / BACKGROUND NOISE 

543 CROSSTALK 

544 STATIC / POP OR CLICK NOISE 

545 BUZZ, NOISE FROM PICTURE DISPLAY OR DEFLECTION 

546 SCRATCHING NOISE 

547 IGNITION NOISE 

548 WHISTLING / MULTIPATH NOISE 

549 DATA / DIGITAL NOISE 

54X OTHER AUDIO NOISE PROBLEM

550 UNSTABLE AUDIO 

551 JUMPING OR REPEATING AUDIO 

552 AUDIO PUMPING OR BREATHING 

553 AUDIO DROPOUTS 

554 CYCLIC AUDIO MUTING 

555 WOW AND FLUTTER 

556 HOWLING / ACOUSTIC FEEDBACK 

557 ECHO IN SOUND 

55X OTHER UNSTABLE AUDIO PROBLEM

560 POOR AUDIO RECORDING 

561 AUDIO NOT BEING RECORDED 

562 NO ERASURE PROTECTION FOR AUDIO 

563 PREVIOUS AUDIO RECORDING NOT BEING ERASED 

564 UNWANTED ERASURE OF AUDIO 

565 MESSAGE NOT BEING RECORDED 

566 DISTORTED AUDIO RECORDING 

56X OTHER AUDIO RECORDING PROBLEM

570 POOR SPECIAL AUDIO FUNCTION 

571 FAULTY FADE OPERATION 

572 FAULTY ECHO OPERATION 

573 FAULTY MIXING OPERATION 

574 FAULTY REPEAT MODE OPERATION 

575 FAULTY AUDIO PROCESSING 

576 FAULTY SYNC RECORDING OPERATION 

577 FAULTY DBB / DOL OPERATION 

578 FAULTY NOISE REDUCTION OPERATION 

579 FAULTY AUDIO DUB FUNCTION 

57A FAULTY TITLE PROGRAMMING 

57B FAULTY MICROPHONE CONTROL 

57C FAULTY PITCH CONTROL 

57X OTHER SPECIAL AUDIO FUNCTION PROBLEM

580 STEREO / MULTI-MODE OPERATION 

581 NO STEREO OPERATION 

582 POOR CHANNEL SEPARATION 

583 DIFFERENCE IN PHASE BETWEEN CHANNELS 

584 PROBLEM WITH SURROUND SOUND MODE 

585 PROBLEM WITH PCM AUDIO MODE 

586 PROBLEM WITH COMPRESSED DIGITAL AUDIO DATA 

58X OTHER STEREO / MULTI-MODE PROBLEM

610 NO MECHANICAL OPERATION 

611 NO ROTATION OF MOTOR / DISC / SWIVEL 

612 NO FORWARD OPERATION 

613 NO REVERSE OPERATION 

614 NO FAST FORWARD OR REWIND FUNCTION 

615 NO LOADING 

616 NO UNLOADING OR EJECTING 

617 NO AUTO SHUT-OFF OPERATION 

618 TONEARM DOES NOT MOVE 

619 DISC NOT BEING EJECTED 

61A MAGAZINE OR MODULE LOADING / UNLOADING 

61B CONTROL / SWITCH NOT WORKING 

61C OPEN / CLOSE PROBLEM OF DOOR / PANEL / DRAWER / TRAY 

61D NO FAN / VENTILATION 

61X OTHER 'NO MECHANICAL OPERATION' PROBLEM

620 IRREGULAR MECHANICAL OPERATION 

621 IRREGULAR ROTATION 

622 IRREGULAR FORWARD MODE 

623 IRREGULAR REVERSE OPERATION 

624 IRREGULAR FAST FORWARD OR REWIND FUNCTION 

625 IRREGULAR LOADING OF MEDIA 

626 IRREGULAR UNLOADING OR EJECTING 

627 IRREGULAR AUTO SHUT-OFF OPERATION 

628 IRREGULAR TONEARM MOVEMENT 

629 IRREGULAR EJECTION OF DISC 

62A IRREGULAR DIRECTION CHANGE 

62B FAULTY DISC CHANGE OPERATION 

62X OTHER 'IRREGULAR MECHANICAL OPERATION' PROBLEM

630 SPEED PROBLEM 

631 SPEED TOO FAST 

632 SPEED TOO SLOW 

633 SPEED UNADJUSTABLE 

63X OTHER SPEED PROBLEM

640 MECHANICAL NOISE 

641 ROTATION NOISE / DRUM NOISE 

642 MOTOR NOISE 

643 WIND / AIR NOISE 

644 SQUEALING 

645 FAN NOISE 

646 DISC SCRAPING 

647 NOISY TAPE LOADING 

648 GEAR NOISE 

649 CONTROL OR SWITCH NOISY 

64A GRINDING 

64B RUMBLING 

64C VIBRATION NOISE 

64D NOISE FROM LENS MECHANISM 

64X OTHER MECHANICAL NOISE PROBLEM

650 MECHANICAL INSTABILITY 

651 UNEVEN FEET 

652 FAULTY HINGE 

653 VIBRATING / JUMPING 

654 PARTS LOOSE 

655 WHEEL DEFECT 

656 POOR HANDSET / CRADLE POSITION 

658 WATERPROOF PROBLEM 

65X OTHER MECHANICAL INSTABILITY PROBLEM

660 DAMAGE TO MEDIA 

661 TAPE GETS SCRATCHED 

662 DISC GETS SCRATCHED 

663 TAPE GETS CHEWED / WRINKLED 

664 TAPE JAMMED OR BROKEN 

665 TAPE GETS CURLED 

666 SLACK TAPE 

667 TAPE STICKING 

66X OTHER SOFTWARE DAMAGE PROBLEM

670 MECHANICAL OPERATION PROBLEM 

671 FAULTY START / STOP / BRAKING OPERATION 

672 FAULTY PAUSE OPERATION 

673 FAULTY AUTOMATIC PROGRAM SEARCH 

674 FAULTY CUE / REVIEW MODE 

675 FAULTY SLOW MOTION OPERATION 

676 FAULTY HIGH-SPEED SCANNING MODE 

677 FAULTY SPEED COPY FUNCTION 

678 FAULTY REPEAT OPERATION 

679 FAULTY RECORD REVIEW MODE 

67A FAULTY AMS OPERATION 

67B AUTO-REVERSE MALFUNCTION 

67C FAULTY END DETECTION 

67D FAULTY DISC SIDE (A-B SELECT) SWITCHING 

67X OTHER MECHANICAL OPERATION PROBLEM

680 LENS PROBLEM 

681 FOCUS PROBLEM 

682 ZOOM PROBLEM 

683 IRIS PROBLEM 

684 MACRO PROBLEM 

685 FOREIGN SUBSTANCE / DUST INSIDE LENS 

68X OTHER LENS PROBLEM

710 NO DATA PROCESSING OPERATION 

711 NO INITIAL SCREEN 

712 SYSTEM DOES NOT RESET 

713 SYSTEM DOES NOT BOOT UP 

714 NO OPERATION FROM PLUG-IN MODULE / PERIPHERAL 

715 NO KEYBOARD OPERATION 

716 NO OPERATION FROM OTHER INPUT / OUTPUT DEVICE 

717 NO DATA STORAGE OPERATION 

718 NO DATA COMMUNICATION 

719 ERROR MESSAGE DISPLAY 

71A HDD BOOT FAILURE 

71B FDD BOOT FAILURE 

71C CD/DVD DISC BOOT FAILURE 

71X OTHER 'NO DATA PROCESSING' PROBLEM

720 FAULTY DATA PROCESSING OPERATION 

721 INCORRECT DATA 

722 OPERATING SYSTEM RESET WHILE BEING USED 

723 OPERATING SYSTEM LOCKS OUT / CRASHES / HANGS 

724 FAULTY OPERATION OF PLUG-IN MODULE, MEMORY CARD, ETC. 

725 FAULTY KEYBOARD OPERATION 

726 FAULTY OPERATION OF OTHER INPUT / OUTPUT DEVICE 

727 FAULTY DATA STORAGE OPERATION 

728 FAULTY DATA COMMUNICATION 

729 MEMORY ERROR 

72A REQUIRES 'SETUP' AT BOOTING 

72B OPERATING SYSTEM BOOT-UP ONLY IN SAFE MODE 

72C OPERATING SYSTEM START-UP SLOW 

72D OPERATING SYSTEM CANNOT BE INSTALLED 

72X OTHER 'FAULTY DATA PROCESSING' PROBLEM

730 DATA DISPLAY PROBLEM 

731 INCORRECT CHARACTER DISPLAY 

732 MISSING DISPLAY CHARACTERS 

733 FAULTY GRAPHIC DISPLAY 

734 FAULTY SWITCHING BETWEEN GRAPHIC / CHARACTER MODE 

735 FAULTY PROMPT / CURSOR OPERATION 

736 DATA DISPLAY COLOUR INCORRECT 

737 NO PAGING OR SCROLL MODE 

738 DOES NOT DISPLAY MEDIA TITLES OR CONTENT 

739 INCORRECT VALUES SHOWN ON DISPLAY 

73X OTHER DATA DISPLAY PROBLEM

740 KEYBOARD / POINTING DEVICE / TOUCHSCREEN 

741 MOUSE / TRACKBALL / TRACKPAD / TOUCHSCREEN NOT WORKING 

742 KEYBOARD / TOUCHSCREEN LOCKS UP 

743 POINTING DEVICE LOCKS UP 

744 STICKY / HARD TO PRESS KEY(S) / TOUCHSCREEN 

745 INOPERATIVE KEY(S) 

746 POINTING DEVICE / TOUCHSCREEN NOT TRACKING PROPERLY 

747 POINTING DEVICE / TOUCHSCREEN JITTERY 

748 LEFT OR RIGHT CLICK BUTTON INOPERATIONAL 

749 TRACKPAD / TOUCHSCREEN SURFACE DAMAGED 

74A KEYBOARD KEY(S) DAMAGED 

74B NO KEYPAD TONE 

74X OTHER KEYBOARD / POINTING DEVICE / TOUCHSCREEN PROBLEM

750 PERIPHERAL PROBLEM (NON-STORAGE) 

751 PERIPHERAL DOES NOT INITIALIZE 

752 COMMUNICATION FAILURE WITH PERIPHERAL 

753 INTERNAL PERIPHERALS FAILURE 

754 EXTERNAL PERIPHERALS FAILURE 

755 NETWORK CARD ERROR 

756 PERIPHERAL FAILS SELF TEST 

75X OTHER PERIPHERAL PROBLEM

760 DATA STORAGE PROBLEM 

761 FORMATTING PROBLEM 

762 DATA ON STORAGE MEDIUM BEING LOST 

763 FRAME MEMORY PROBLEM 

764 READ / WRITE ERRORS 

765 HARD OR OPTICAL DISC DRIVE PROBLEM 

766 FLOPPY DRIVE PROBLEM 

767 CD / DVD-ROM DRIVE PROBLEM 

768 TAPE PROBLEM 

769 MEDIUM NOT RECOGNIZED / CANNOT ACCESS 

76A DISCS EXCHANGE PROBLEM 

76B READ / WRITE OPERATION VERY SLOW 

76C MEMORY CARD / SIM CARD STORAGE PROBLEM 

76X OTHER DATA READ / WRITE PROBLEM

770 SPECIAL DATA PROCESSING FUNCTION PROBLEM 

771 FAULTY SELF-DIAGNOSTIC MODE 

772 FAULTY WORD PROCESSING FUNCTION 

773 FAULTY GRAPHIC EDIT FUNCTION 

774 PROGRAM / APPLICATION CANNOT BE INSTALLED 

775 PRELOADED PROGRAM CANNOT BE STARTED UP 

776 NOT PRELOADED PROGRAM CANNOT BE STARTED UP 

777 VIRUS ALARM 

778 MESSAGING FUNCTION PROBLEM 

779 APPLICATION START-UP CANNOT FINALIZE 

77A APPLICATION START-UP SLOW 

77B SOFTWARE RECOVERY PROBLEM 

77C PASSWORD / ACCESS PROTECTION PROBLEM 

77D SELF-DIAGNOSIS REPORTS PRE-FAILURE NOTICE 

77X OTHER 'SPECIAL DATA FUNCTION' PROBLEM

780 INTERFACE PROBLEM 

781 USB INTERFACE PROBLEM 

782 PARALLEL INTERFACE PROBLEM 

783 SCSI INTERFACE PROBLEM 

784 SERIAL INTERFACE PROBLEM 

785 INCOMPATIBLE WITH OTHER SYSTEMS 

786 AUDIO / VIDEO INTERFACE PROBLEM 

787 i.LINK / FIREWIRE / IEEE1394 INTERFACE PROBLEM 

788 WIRELESS LAN / BLUETOOTH / INFRARED / HOTSYNC INTERFACE PROBLEM 

789 DOCKING STATION / PORT REPLICATOR / EXTERNAL DEVICE PROBLEM 

78X OTHER INTERFACE PROBLEM

810 NO PRINT / COPY / SCAN OPERATION 

811 NOT PRINTING 

812 NO COMMUNICATION WITH PRINTER 

813 PAPER NOT LOADING 

814 NO PAPER FEED (INTERNAL FUNCTION) 

815 NO IMAGE FIXATION 

816 NO DOCUMENT FEEDING 

817 SCANNER NOT WORKING 

818 NO OPERATION OF PAPER FEED MODULE (EXTERNAL) 

819 NO SORTER/FINISHER FUNCTION 

81X OTHER 'NO PRINT / COPY / SCAN' PROBLEM

820 ERRONEOUS PRINT / COPY / SCAN OPERATION 

821 PRINT IMAGE REVERSED (NEGATIVE / POSITIVE) 

822 IRREGULAR PAPER FEED 

823 ERRONEOUS PRINT MODE SWITCHING 

824 COPY TOO DARK 

825 COPY TOO BRIGHT 

826 BLACK COPY 

827 WHITE COPY 

828 POOR COLOUR LEVELS 

829 IRREGULAR DOCUMENT FEED 

82A FAULTY CORRECTION FUNCTION 

82B POOR SCANNING QUALITY 

82X OTHER PRINT / COPY / SCAN OPERATION PROBLEM

830 POOR PRINT QUALITY 

831 INCORRECT PRINTING POSITION 

832 LOW PRINT CONTRAST 

833 EXCESSIVE PRINT CONTRAST 

834 BLURRED PRINT IMAGE 

835 PRINT IMAGE NOT SHARP 

836 DOTS MISSING IN PRINT IMAGE 

837 COLOUR STREAKING 

838 NO COLOUR IN PART OF IMAGE 

839 PRINT IMAGE / COPY INCOMPLETE 

83A FAULTY CALIBRATION 

83B INK DRIPPING / SPLASHING 

83X OTHER PRINT QUALITY PROBLEM

840 NOISY PRINTING 

841 PRINTING NOISE LINES 

842 DIRTY PRINTING 

843 UNPLEASANT SMELL (OZONE) 

844 BLACK LINES / STRIPES IN FEED DIRECTION 

845 WHITE LINES / STRIPES IN FEED DIRECTION 

846 BLACK LINES / STRIPES ACROSS FEED DIRECTION 

847 WHITE LINES / STRIPES ACROSS FEED DIRECTION 

84X OTHER 'NOISY PRINTING' PROBLEM

850 UNSTABLE PRINTER OPERATION 

851 UNSTABLE PAPER LOADING 

852 UNSTABLE MULTI-PAPER LOADING 

853 INCORRECT LINE-UP OF CHARACTERS 

854 WRONG DETECTION OF ORIGINAL DOCUMENT FORMAT 

85X OTHER 'UNSTABLE PRINTER OPERATION' PROBLEM

860 RIBBON / PAPER PROBLEMS 

861 RIBBON BROKEN 

862 RIBBON STUCK / STICKING 

863 RIBBON DERAILED 

864 PAPER STUCK / STICKING TO MECHANISM 

865 PAPER JAM 

866 DOCUMENT JAM 

867 ERRONEOUS 'NO INK / TONER' MESSAGE 

868 FAULTY PAPER CUTTING FUNCTION 

869 TOO SHORT INK / TONER LIFETIME 

86A PAPER SKEW / WRINKLE / FOLDING 

86B DOCUMENT SKEW / WRINKLE / FOLDING 

86X OTHER RIBBON / PAPER PROBLEM

880 FAULTY FONT / CHARACTER FUNCTIONS 

881 INCORRECT CHARACTERS OR IMAGE 

882 INCORRECT CHARACTER SIZE 

883 FONT LOADING PROBLEM 

88X OTHER FAULTY FONT / CHARACTER FUNCTION PROBLEM

COMMON 

ANT ANTENNA SECTION PRG PROGRAMMING SECTION 

APR SIGNAL PROCESSING (ANALOG) PRT PROTECTION CIRCUIT 

BCH BATTERY CHARGING SECTION PSP POWER SUPPLY PRIMARY 

CLK CLOCK / TIMER SECTION PSS POWER SUPPLY SECONDARY 

CTR CONTROL PANEL PSU POWER SUPPLY 

DEN DECODER / ENCODER SECTION PWA POWER AMP SECTION 

DPR SIGNAL PROCESSING (DIGITAL) REM REMOTE CONTROL SECTION 

EEP EEPROM SECTION RFU BOOSTER / RF UNIT 

ERA ERASE CIRCUIT SET TOTAL PRODUCT 

FLX FLEXIBLE PRINTED CIRCUIT BOARD SFT MEDIUM / SOFTWARE (TAPE / DISC / ETC.) 

HFS HIGH FREQUENCY SECTION (RF) SNS SENSOR UNIT 

IDS INFORMATION DISPLAY SECTION SVO SERVO SECTION 

IFC IF CIRCUIT SYS SYSTEM CONTROL / LOGIC SECTION 

INP SIGNAL INPUT SECTION TUN TUNING SECTION 

IRD INFRARED (IRDA) SECTION TXT TEXT PROCESSING 

OUT SIGNAL OUTPUT SECTION WIR LEAD WIRE

SOUND-RELATED 

APA AUDIO PROCESSING (ANALOG) 

APD AUDIO PROCESSING (DIGITAL) 

HPN HEADPHONE UNIT 

MIC MICROPHONE SECTION 

SPK SPEAKER

CAM 

CPA 

CPD 

CRT 

DDC 

DFH 

DFL 

DFV 

FPK 

HDR 

IMG 

LCD 

LMP 

STA 

VPA 

VPD 

VWF 

PICTURE-RELATED 

CAMERA CIRCUIT 

COLOUR PROCESSING (ANALOG) 

COLOUR PROCESSING (DIGITAL) 

PICTURE DISPLAY 

DISPLAY DRIVE CIRCUIT 

DEFLECTION HORIZONTAL 

DEFLECTION CIRCUIT 

DEFLECTION VERTICAL 

FOCUS PACK 

HORIZONTAL DRIVE 

IMAGE DISPLAY UNIT 

LCD SECTION 

LAMP / FLASH SECTION 

STATIC BLOCK 

VIDEO PROCESSING (ANALOG) 

VIDEO PROCESSING (DIGITAL) 

VIEWFINDER

PRINTING / SCANNING MECHANISM 

ADU DOCUMENT HOLDER SECTION 

ASF DOCUMENT FEEDER SECTION (EXTERNAL) 

CON CONSUMABLE / SUPPLY SECTION 

DVS DEVELOPMENT SECTION 

FUS FIXATION/FUSING 

MCF MANUAL FEEDER 

PRO PRINT PROCESSING 

SOF SORTER / FINISHER

DATA OPERATION- AND PC-RELATED 

DKS DOCKING STATION OR PORT REPLICATOR 

FMW FIRMWARE 

IDE IDE INTERFACE SECTION 

ILN i.LINK (IEEE1394 / FIREWIRE) SECTION 

ISA ISA SECTION 

JST JOYSTICK / NAVIGATION INTERFACE 

KBD KEYBOARD (SEPARATE) 

MCD MEMORY CARD SECTION 

MDM MODEM SECTION 

MEM MEMORY CIRCUIT 

NIF NETWORK INTERFACE (WIRED) 

PAR PARALLEL PORT 

PCC PC CARD 

PCI PCI SECTION 

SCS SCSI PORT 

SDR SOFTWARE DEVICE DRIVER / PATCH 

SER SERIAL PORT 

SWA SOFTWARE APPLICATION 

SWO SOFTWARE OPERATING SYSTEM 

USB USB PORT 

WLS WIRELESS / BLUETOOTH CONTROLLER UNIT

MECHANICAL 

ARM ARM MECHANISM MIR MIRROR SECTION 

BZL BEZEL OPU OPTICAL PICK-UP UNIT 

CBT CABINET PCS PAPER CASSETTE 

CDS CD DRIVE MECHANISM PFM PAPER FEED MECHANISM 

CHA CHASSIS PIN PINCH ROLLER / LEVER 

CHG CHANGER SECTION PRI PRINT BLOCK / DRUM 

DDM DISC DRIVE MECHANISM PUD PICK-UP DEVICE 

DVD DVD DRIVE MECHANISM RFM RIBBON FEED MECHANISM 

EXC EXTERNAL CONNECTOR RHD ROTARY HEAD(S) 

FAN FAN / COOLING SCN SCANNING SECTION 

FDD FLOPPY DISC DRIVE SHD STATIONARY HEAD(S) 

FXT FIXATION SECTION SLD SLED MECHANISM 

HCM HEAD CARRIAGE MECHANISM SRS SUPPLY REEL SECTION 

HDD HARD DISC DRIVE TCH TOUCHPAD / TOUCHSCREEN UNIT 

HOL CASSETTE HOLDER TDM TAPE DRIVE MECHANISM 

INC INTERNAL CONNECTOR THR THREADING MECHANISM 

INK INK UNIT TNR TENSION REGULATOR 

LDG LOADING MECHANISM TPT TAPE PATH 

LNM LENS MECHANISM TRS TAKE-UP REEL SECTION 

MDS MD DRIVE MECHANISM XXX CABINET / COSMETIC PARTS

A 

A1 

B 

C 

D 

D2 

E 

F 

WORN OUT 

(OR GENERAL MECHANICAL DEFECT) 

MISOPERATING 

DIRTY / CLOGGED 

MECHANICALLY MISALIGNED 

CUT / BROKEN 

PICTURE TUBE BROKEN NECK 

DEFORMED 

SNAPPED 

G SCRATCHED / DENTED / 

SHARP EDGES 

G1 

PICTURE TUBE, SCRATCHES OR 

EXTERNAL DAMAGE 

H CRACKED / PEELED / 

CORRODED / MELTED 

I 

I2 

J 

K 

K3 

L 

M 

LOOSE / OFF / STRIPPED 

LOOSE PARTS IN TUBE 

(VISIBLE OR NOT) 

SHAKY / UNSTABLE 

LEAKING (MECHANICAL) 

PICTURE TUBE LEAK (NO VACUUM) 

DRY (NO LUBRICANT) 

FOREIGN OBJECT

N DEFECTIVE ELECTRICAL COMPONENT / 

MODULE 

O 

O1 

O2 

O3 

O4 

O5 

O6 

O7 

O8 

O9 

BURNT / ARCING / MISSING PIXELS 

PICTURE TUBE GEOMETRY 

OUT OF SPEC 

PICTURE TUBE CONVERGENCE 

OUT OF SPEC 

PICTURE TUBE FOCUS DEFECTIVE 

PICTURE TUBE PURITY PROBLEM 

PICTURE TUBE EHT (HIGH VOLTAGE) 

SHORT CIRCUIT 

PICTURE TUBE EHT (HIGH VOLTAGE) 

FLASHOVER 

OUT-OF-SPEC PIXEL DEFECTS IN 

DISPLAY 

DEFLECTION COIL DEFECTIVE 

NOISE FROM PICTURE TUBE OR 

DEFLECTION COIL 

P ELECTRICALLY MISALIGNED / 

WRONG SETTING 

Q 

Q1 

R 

R1 

S 

S1 

T 

T1 

U 

V 

W 

W1 

W2 

W3 

SHORT CIRCUIT 

PICTURE TUBE SHORT CIRCUIT 

OPEN CIRCUIT 

PICTURE TUBE OPEN CIRCUIT 

LEAKING (ELECTRICAL) 

PICTURE TUBE LEAKING (ELECTRICAL) 

BAD CONTACT / CONNECTION 

BAD EARTH CONNECTION 

OPEN PATTERN 

CRACKED PRINTED CIRCUIT BOARD 

COLD OR NO SOLDERING 

(NO LONGER USED) 

MISSING SOLDER 

BRIDGED SOLDERING 

CRACKS IN SOLDER 

W4 

W5 

SOLDER DID NOT STICK 

TO COMPONENT 

COMPONENT DID NOT 

CONTACT SOLDER 

W6 LEAD WIRE / FLAT CABLE IS BENT / 

WRONG COMPONENT POSITION 

Y 

Z 

WRONG COMPONENT / MODULE 

MISSING COMPONENT / MODULE 

1 SOFTWARE PROBLEM 

11 LOSING DATA FROM MEMORY 

12 FAULTY PROGRAM SETTING / 

INSTALLATION 

13 SOFTWARE DEFECTIVE OR 

INCOMPLETE 

14 SOFTWARE SETUP PROBLEM 

15 NO IDENTIFICATION / AUTHENTICATION 

OF PRODUCT OR USER 

16 MAP DATA ERROR 

2 EXHAUSTED / LOW EMISSION 

3 NO PROBLEM FOUND 

(SET WITHIN SPEC) 

4 NO PROBLEM FOUND – 

CUSTOMER MISUNDERSTANDING 

5 NO PROBLEM FOUND – 

LOCAL CONDITIONS 

51 FAULTY MAINS VOLTAGE 

54 SIGNAL DOES NOT MATCH PRODUCT 

SPECIFICATION 

6 UNABLE TO DIAGNOSE FAULT 

61 NO DIAGNOSIS – REQUESTED BY 

MANUFACTURER 

7 INCORRECTLY WIRED / ASSEMBLED 

72 PREVIOUS, INCOMPLETE OR 

INCORRECT, ATTEMPT TO REPAIR 

73 DAMAGE / DEFECT DURING REPAIR 

PROCESS 

81 INCORRECT EQUIPMENT CONNECTION 

9 CUSTOMER MISUSE 

93 UNAUTHORIZED MODIFICATION

EXAMPLES OF BAD SOLDERING DEFECT CODES (ALSO FOR SMD PARTS) 

W1 W2 W3 W4 W5 W6 

PCB 

LEAD 

WIRE 

SOLDER BRIDGE 

CRACK 

FOIL 

SOLDER 

NO CONTACT 

BECAUSE OF 

MISSING 

SOLDER 

ADJACENT 

LEAD WIRES 

ARE 

CONNECTED 

BY SOLDER 

BRIDGE 

THERE ARE 

CRACKS IN 

THE SOLDER 

SECTION 

LEAD WIRE 

MOVES 

FREELY UP 

AND DOWN 

LEAD WIRE DID 

NOT REACH 

THE FOIL SIDE 

OF THE PCB 

LEAD WIRE / 

FLAT CABLE IS 

BENT / WRONG 

COMPONENT 

POSITION

A 

A2 

AF 

AN 

AX 

B 

C 

C1 

C2 

D 

D1 

E 

F 

G 

H 

I 

J 

K 

L 

M 

N 

O 

P 

REPLACEMENT 

MODULE REPLACEMENT 

FREE OF COST PART 

NEW DEFECTIVE PART 

REPLACEMENT BY A 

'SCRAP' COMPONENT 

MECHANICAL ALIGNMENT 

ELECTRICAL ALIGNMENT 

SOFTWARE ADJUSTMENT BY INTERNAL 

SERVICE MENU 

SOFTWARE ADJUSTMENT BY EXTERNAL 

SERVICE TOOL 

RESOLDERING 

REFITTING / PUTTING BACK IN POSITION 

(CONNECTOR / TUBE …) 

CLEANING 

LUBRICATION 

REPAIRED ELECTRICAL PARTS 

REPAIRED MECHANICAL PARTS 

MODIFICATION REQUESTED 

BY MANUFACTURER 

REMOVED 

ADDED 

FUNCTIONAL CHECK 

SPECIFICATION MEASUREMENT 

MAINTENANCE 

REFURBISHING / RECONDITIONING 

PREVENTIVE PARTS REPLACEMENT 

Q 

Q1 

U 

V 

W 

X 

Y 

Y1 

Y2 

Y3 

Y4 

Z 

Z1 

Z2 

Z3 

Z4 

Z5 

Z6 

Z7 

PREVENTIVE ACTION WITHOUT 

PARTS REPLACEMENT 

PREVENTIVE SOFTWARE UPDATE 

EXPLANATION FOR CUSTOMER 

COST ESTIMATION REFUSED 

COST ESTIMATION WITH PARTS 

COST ESTIMATION WITHOUT PARTS 

RETURN WITHOUT REPAIR 

SCRAPPED 

SCRAPPED WITH REFUND 

PRODUCT TRANSPORT / FORWARDING 

PRODUCT INSTALLATION 

SET EXCHANGE 

PRODUCT EXCHANGE 

(REPAIR TOO EXPENSIVE) 


(TOO MANY VISITS / REPAIRS) 


(PARTS NOT AVAILABLE) 


(IMPOSSIBLE TO REPAIR) 


(ON REQUEST OF RETAILER) 


(ON REQUEST OF MANUFACTURER) 

PRODUCT ACCESSORY EXCHANGE 

1 SOFTWARE CORRECTION / RESET 

11 FORMATTED 

2 SOFTWARE UPGRADE 

3 PRODUCT UPGRADE (ON REQUEST)

111 DIFFICULTY WITH INITIAL TUNING 

112 DIFFICULTY TUNING TV TO VCR 

113 DIFFICULTY MAPPING, NAMING OR STORING CHANNELS 

11X OTHER DIFFICULTY WITH PRODUCT SETUP

121 NO BATTERY FITTED 

122 INCORRECT BATTERY USED 

123 BATTERY INSTALLED INCORRECTLY 

124 INCORRECT POWER SUPPLY USED 

125 POWER SUPPLY CONNECTED IMPROPERLY 

126 INCORRECT ACCESSORY USED 

12X OTHER DIFFICULTY WITH PERIPHERALS / MEDIA SETUP

131 CUSTOMER DID NOT READ "QUICK START" GUIDE 

132 CUSTOMER DID NOT READ INSTRUCTION MANUAL 

133 WRONG EXPLANATION IN INSTRUCTION MANUAL 

134 CONFUSING TECHNICAL SPECIFICATION 

13X 

OTHER SETUP PROBLEM RELATED TO 

CUSTOMER PERCEPTION / DOCUMENTATION

141 NOT PROPERLY CONNECTED TO AERIAL 

142 VCR NOT PROPERLY CONNECTED TO TV 

143 SURROUND SOUND SYSTEM NOT PROPERLY CONNECTED 

144 INCORRECT ANTENNA USED 

145 INCORRECT CONNECTION LEAD USED 

14X OTHER SETUP PROBLEM RELATED TO CONNECTIVITY

151 CUSTOMER NOT REGISTERED WITH PROVIDER 

15X 

OTHER SETUP PROBLEM RELATED TO PROVIDER

211 OPERATING UNDER EXTREME TEMPERATURE / HUMIDITY CONDITIONS 

212 OPERATING UNDER EXTREME LIGHTING CONDITIONS 

213 OPERATING UNDER ADVERSE BACKGROUND NOISE 

214 MAINS VOLTAGE OUT OF SPEC 

21X OTHER LOCAL CONDITIONS AFFECTING THE PRODUCT

221 BATTERY DISCHARGED 

222 INTERFERENCE FROM PERIPHERAL EQUIPMENT 

CONNECTED / NOT CONNECTED 

223 REMOTE USED OUT OF WORKABLE AREA 

22X 

OTHER LOCAL CONDITIONS AFFECTING PERIPHERALS / MEDIA

231 AFTER CHECKING SYMPTOM NOT FOUND

241 POOR SIGNAL STRENGTH IN AREA 

242 EQUIPMENT OUTSIDE SERVICE AREA 

243 SIGNAL INTERFERENCE CONNECTED / NOT CONNECTED 

244 INCORRECT LOCATION OF SURROUND SPEAKERS 

245 BAD ANTENNA INSTALLATION 

24X OTHER LOCAL CONDITIONS AFFECTING RECEPTION / OPERATION

251 NO PDC / VPS / SHOWVIEW SERVICE AVAILABLE 

252 NO NICAM / STEREO SERVICE AVAILABLE 

253 NO WIDESCREEN SERVICE AVAILABLE 

254 NO RDS SERVICE AVAILABLE 

255 NO DAB / DVB SERVICE AVAILABLE 

25X OTHER MISSING SERVICE

311 CONFUSING LAYOUT OF USER CONTROLS ON SET 

312 USER CONTROLS ON SET TOO SMALL TO OPERATE 

313 POOR MARKINGS ON USER CONTROLS / CONNECTIONS 

314 POOR/ CONFUSING INFO ON DISPLAY 

31X OTHER PROBLEM DUE TO OPERATIONAL COMPLEXITY OF SET

321 CONFUSING LAYOUT OF USER CONTROLS ON REMOTE 

322 USER CONTROLS ON REMOTE TOO SMALL TO OPERATE 

32X OTHER PROBLEM DUE TO OPERATIONAL COMPLEXITY OF PERIPHERAL

331 DIFFICULTY OPERATING THE SET 

332 DIFFICULTY OPERATING THE REMOTE COMMANDER 

333 DIFFICULTY OPERATING TIMER RECORDING 

334 DIFFICULTY OPERATING TELETEXT 

335 DIFFICULTY SETTING THE CLOCK

341 SCART LEAD NOT CONNECTED – NO AV CHANNEL 

342 SUPPLIED LEAD CONNECTED INCORRECTLY 

343 INCORRECT USE OF DIGITAL CONNECTION 

344 INCORRECT IEEE1394 CONNECTION 

34X OTHER PROBLEM DUE TO COMPLEXITY OF CONNECTIONS

411 SOFTWARE INCOMPATIBILITY WITH CUSTOMER PRODUCT 

412 CUSTOMER LOST PASSWORD / ACCESS CODE

421 POOR QUALITY STORAGE MEDIUM USED 

422 DAMAGED STORAGE MEDIUM USED 

423 INCORRECT FORMAT MEDIUM USED

431 PRODUCT DOES NOT MEET CUSTOMER EXPECTATION 

432 PICTURE QUALITY DOES NOT MEET CUSTOMER EXPECTATION 

433 AUDIO QUALITY DOES NOT MEET CUSTOMER EXPECTATION 

434 COSMETIC QUALITY DOES NOT MEET THE CUSTOMER EXPECTATION

441 SOFTWARE INCOMPATIBILITY WITH OTHER PRODUCT 

442 SIGNAL INCOMPATIBILITY WITH OTHER PRODUCT

451 INCORRECT SOFTWARE VERSION

O 

AO1 

AO2 

AO3 

AO4 

AO5 

AO6 

AO7 

AO8 

AO9 

AOA 

AOB 

AOC 

AOD 

AOE 

AOF 

AOG 

AOH 

AOI 

AOJ 

AOK 

AOL 

AOM 

AON 

AOO 

AOP 

AOQ 

AOR 

AOS 

AOT 

AOU 

AOV 

AOW 

AOX 

ANALOG 

OPERATING MODE 

PLAY 

PAUSE 

RECORD 

FAST FORWARD 

FAST REWIND 

REVERSE 

CUE 

TRACK SKIP 

REVIEW 

COPY 

HIGH SPEED COPY 

TIMER PLAY 

TIMER RECORD 

RANDOM 

SLOW MOTION 

STILL PICTURE 

PIP - PICTURE IN PICTURE 

AUTOMATIC PICTURE MODE 

ASPECT MODE 

SURROUND MODE 

LOUDNESS ON 

XBS SOUND 

ZOOM 

WIDE 

TELE 

MENU MODE 

MEMORY 

RESUME 

HIBERNATION 

OTHER

A 

AA1 

AA2 

AA3 

AA4 

AA5 

AA6 

AA7 

AA8 

AA9 

AAA 

AAB 

AAC 

AAD 

AAE 

AAF 

AAG 

AAH 

AAI 

AAJ 

AAK 

AAL 

AAM 

AAN 

AAO 

AAP 

AAQ 

AAR 

AAS 

AAT 

AAU 

AAV 

AAW 

AAX 

ANALOG 

APPLICATION MODE 

TEXT MODE 

LOCK MODE 

CHILD LOCK 

ON-SCREEN DISPLAY 

TIME-SLIP 

Q-LINK / SMARTLINK / NEXT VIEW LINK 

EXTERNAL LINK 

SHOWVIEW / VIDEO PLUS 

VPS 

EPG 

RDS 

CD TEXT 

ID 3 TAG 

LINK MODE 

OTHER

F 

AF1 

AF2 

AF3 

AF4 

AF5 

AF6 

AF7 

AF8 

AF9 

AFA 

AFB 

AFC 

AFD 

AFE 

AFF 

AFG 

AFH 

AFI 

AFJ 

AFK 

AFL 

AFM 

AFN 

AFO 

AFP 

AFQ 

AFR 

AFS 

AFT 

AFU 

AFV 

AFW 

AFX 

FREQUENCY BAND 

FM 

AM 

LW 

SW 

VHF 

UHF 

OTHER 

ANALOG

I 

AI1 

AI2 

AI3 

AI4 

AI5 

AI6 

AI7 

AI8 

AI9 

AIA 

AIB 

AIC 

AID 

AIE 

AIF 

AIG 

AIH 

AII 

AIJ 

AIK 

AIL 

AIM 

AIN 

AIO 

AIP 

AIQ 

AIR 

AIS 

AIT 

AIU 

AIV 

AIW 

AIX 

I/O CONNECTIONS 

CINCH AUDIO 

CINCH VIDEO 

SCART 

RGB 

COMPOSITE (CVBS / FBAS) 

COMPONENT 

S-VIDEO / HOSIDEN 

YUV 

AC POWER 

DC POWER 

1.5 MM 

2.5 MM 

3.5 MM 

6.3 MM 

BNC 

HEADPHONE 

MICROPHONE 

SPEAKER 

CENTRE 

FRONT 

REAR 

SUBWOOFER 

RF 

XLR 

REMOTE 

EDIT 

SYSTEM CONNECTION 

OTHER 

ANALOG

M 

AM1 

AM2 

AM3 

AM4 

AM5 

AM6 

AM7 

AM8 

AM9 

AMA 

AMB 

AMC 

AMD 

AME 

AMF 

AMG 

AMH 

AMI 

AMJ 

AMK 

AML 

AMM 

AMN 

AMO 

AMP 

AMQ 

AMR 

AMS 

AMT 

AMU 

AMV 

AMW 

AMX 

MOUNTING DEVICE 

NO SPECIAL MOUNTING 

STAND 

WALL MOUNTED 

CEILING MOUNTED 

CAR MOUNTED 

PULT INSTALLATION 

BELOW THE TABLE 

CARRYING CASE 

CARRYING POCKET 

NECK BAND 

TRIPOD 

BELT 

STRAP 

HANDLE 

RAIN COVER 

DIVING COVER 

HANDSFREE KIT 

OTHER 

ANALOG

X 

AX1 

AX2 

AX3 

AX4 

AX5 

AX6 

AX7 

AX8 

AX9 

AXA 

AXB 

AXC 

AXD 

AXE 

AXF 

AXG 

AXH 

AXI 

AXJ 

AXK 

AXL 

AXM 

AXN 

AXO 

AXP 

AXQ 

AXR 

AXS 

AXT 

AXU 

AXV 

AXW 

AXX 

ACCESSORY 

POWER ADAPTER 

CHARGER 

REMOTE CONTROL 

HEADPHONE 

EARPHONE 

SPEAKER 

ANTENNA 

MICROPHONE 

TUNER 

SAT RECEIVER 

GPS RECEIVER 

POWER AMPLIFIER 

DISPLAY / MONITOR 

CARD / SIGNAL ADAPTER 

FLASHLIGHT 

CAMERA 

LENS UNIT 

FILTER 

CAR KIT 

POWER CABLE 

SIGNAL CABLE 

STYLUS / PICKUP 

GLASSES / EYEWEAR 

OTHER 

ANALOG

DIGITAL 

O 

OPERATING ENVIRONMENT / FUNCTION 

DO1 

BIOS 

DO2 

DOS 

DO3 

WINDOWS 

DO4 

LINUX 

DO5 

UNIX 

DO6 

MAC 

DO7 

OS2 

DO8 

DO9 

DOA 

DOB 

DOC 

DOD 

MMS 

DOE 

E-MAIL 

DOF 

SMS 

DOG 

SMTP 

DOH 

POP3 

DOI 

APPLE OS 

DOJ 

NOVELL 

DOK 

DOL 

DOM 

DON 

DOO 

DOP 

DOQ 

DOR 

DOS 

DOT 

DOU 

DOV 

DOW 

DOX 

OTHER

P 

DP1 

DP2 

DP3 

DP4 

DP5 

DP6 

DP7 

DP8 

DP9 

DPA 

DPB 

DPC 

DPD 

DPE 

DPF 

DPG 

DPH 

DPI 

DPJ 

DPK 

DPL 

DPM 

DPN 

DPO 

DPP 

DPQ 

DPR 

DPS 

DPT 

DPU 

DPV 

DPW 

DPX 

DIGITAL 

PROGRAM TYPE 

WORD PROCESSING 

SPREADSHEET 

PRESENTATION 

DATABASE 

PICTURE EDITING 

VIDEO EDITING 

AUDIO EDITING 

E-MAIL PROGRAM 

INTERNET PROGRAM 

GAME PROGRAM 

CD / DVD BURN PROGRAM 

FILE MANAGER PROGRAM 

FORMATTING PROGRAM 

VIRUS SCANNER 

FIREWALL 

NETWORK PROGRAM 

HOST PROGRAM 

SYSTEM OPERATION PROGRAM 

COMMUNICATION PROGRAM 

DEVICE DRIVER SOFTWARE 

VIRUS PROGRAM / INFECTED 

NON STANDARD PROGRAM 

OTHER

N 

DN1 

DN2 

DN3 

DN4 

DN5 

DN6 

DN7 

DN8 

DN9 

DNA 

DNB 

DNC 

DND 

DNE 

DNF 

DNG 

DNH 

DNI 

DNJ 

DNK 

DNL 

DNM 

DNN 

DNO 

DNP 

DNQ 

DNR 

DNS 

DNT 

DNU 

DNV 

DNW 

DNX 

DIGITAL 

NETWORKING ENVIRONMENT 

TERRESTRIAL ANTENNA 

CABLE NETWORK 

DVB-T 

DVB-S 

DVB-S2 

DVB-C 

DVB-H 

DVF 

SATELLITE AUDIO 

SATELLITE VIDEO 

SATELLITE 

DIAL-UP MODEM 

ISDN CONNECTION 

DSL CONNECTION 

GPRS 

UMTS 

DECT 

GSM 

DAB 

GPS 

LAN 

ETHERNET 

BLUETOOTH 

INFRARED / IRDA 

WIRELESS / WLAN 

WAN - WIDE AREA NETWORK 

BROADBAND 

INTERNET 

OTHER

I 

DI1 

DI2 

DI3 

DI4 

DI5 

DI6 

DI7 

DI8 

DI9 

DIA 

DIB 

DIC 

DID 

DIE 

DIF 

DIG 

DIH 

DII 

DIJ 

DIK 

DIL 

DIM 

DIN 

DIO 

DIP 

DIQ 

DIR 

DIS 

DIT 

DIU 

DIV 

DIW 

DIX 

I/O CONNECTIONS 

SERIAL RS232 / COM 

PARALLEL / CENTRONICS 

USB 

PS2 

VGA 

DVI 

COAX 

OPTICAL 

HDMI 

HI8 

IEEE 1394 / FIRE WIRE 

NETWORK / DATA 

IRDA 

PC CARD SLOT 

PCMCIA 

PORT REPLICATOR 

IDE 

SCSI 

S0 BUS 

D-SUB 15 PIN 

D-SUB 9 PIN 

OTHER 

DIGITAL

H 

DH1 

DH2 

DH3 

DH4 

DH5 

DH6 

DH7 

DH8 

DH9 

DHA 

DHB 

DHC 

DHD 

DHE 

DHF 

DHG 

DHH 

DHI 

DHJ 

DHK 

DHL 

DHM 

DHN 

DHO 

DHP 

DHQ 

DHR 

DHS 

DHT 

DHU 

DHV 

DHW 

DHX 

DIGITAL 

SYSTEM ENVIRONMENT HARDWARE 

MAIN BOARD 

PROCESSOR 

DISK DRIVE 

HARD DRIVE 

INTERNAL MEMORY 

GRAPHIC CARD 

CONTROLLER 

GAME CONTROLLER 

NETWORK ADAPTER 

MODEM 

PCMCIA ADAPTER 

USB DEVICE 

STANDARD MOUSE 

OPTICAL / LASER MOUSE 

TOUCH PAD 

TRACK BALL 

TOUCH SCREEN 

DISPLAY / MONITOR 

PRINTER 

SCANNER 

KEYBOARD 

OTHER

S 

DS1 

DS2 

DS3 

DS4 

DS5 

DS6 

DS7 

DS8 

DS9 

DSA 

DSB 

DSC 

DSD 

DSE 

DSF 

DSG 

DSH 

DSI 

DSJ 

DSK 

DSL 

DSM 

DSN 

DSO 

DSP 

DSQ 

DSR 

DSS 

DST 

DSU 

DSV 

DSW 

DSX 

DIGITAL 

SYSTEM ENVIRONMENT SOFTWARE 

BIOS VERSION 

PARTITION NUMBER 

PORT NAME AND NUMBER 

IRQ NUMBER 

SYSTEM DRIVER TYPE + VERSION 

RUNNING SERVICE NAME 

TASK / PROCESS NAME 

CERTIFICATE NAME / TYPE 

PROTOCOL TYPE 

DISPLAY MODE / RESOLUTION 

CODE TABLE 

LANGUAGE SETTING 

COUNTRY SETTING 

OTHER

MA 

MA1 

MA2 

MA3 

MA4 

MA5 

MA6 

MA7 

MA8 

MA9 

MAA 

MAB 

MAC 

MAD 

MAE 

MAF 

MAG 

MAH 

MAI 

MAJ 

MAK 

MAL 

MAM 

MAN 

MAO 

MAP 

MAQ 

MAR 

MAS 

MAT 

MAU 

MAV 

MAW 

MAX 

MEDIA 

ANALOG 

RECORD DISC 

AUDIO TAPE 

AUDIO MICRO TAPE 

VIDEO TAPE VHS 

VIDEO TAPE VHSC 

VIDEO TAPE SVHS 

VIDEO TAPE SVHSC 

VIDEO TAPE 8 MM 

VIDEO TAPE HI8 

THERMAL PAPER 

PLAIN PAPER 

PAPER PHOTO QUALITY 

GLOSSY PHOTO PAPER 

TRANSPARENCIES (OVERHEAD) 

COLOURED PAPER 

ENVELOPE 

LABEL 

CARTON 

SLIDE 

PHOTO FILM 

OTHER

MD 

MD1 

MD2 

MD3 

MD4 

MD5 

MD6 

MD7 

MD8 

MD9 

MDA 

MDB 

MDC 

MDD 

MDE 

MDF 

MDG 

MDH 

MDI 

MDJ 

MDK 

MDL 

MDN 

MDO 

MDP 

MDQ 

MDR 

MDT 

MDU 

MDV 

MDW 

MDY 

MDZ 

MDX 

DIGITAL 

HI8 VIDEO 

DVC VIDEO 

TAPE 

CD-ROM 

DVD-ROM 

CD-RW 

DVD+RW 

DVD-RW 

DVD-RAM 

DVD+R 

DVD-R 

HD-DVD 

BD - BLUE RAY DISC 

MULTIMEDIA CARD 

MEMORY STICK 

SD MEMORY CARD 

SD MEMORY CARD MINI 

CF MEMORY CARD 

CF HDD 

FLASH MEMORY 

INTERNAL MEMORY 

FLOPPY DISK 

HARD DISK 

STREAMER TAPE 

CD MULTISESSION 

VLP 

VIDEO CD 

OTHER 

MEDIA

FA 

FA1 

FA2 

FA3 

FA4 

FA5 

FA6 

FA7 

FA8 

FA9 

FAA 

FAB 

FAC 

FAD 

FAE 

FAF 

FAG 

FAH 

FAI 

FAJ 

FAK 

FAL 

FAM 

FAN 

FAO 

FAP 

FAQ 

FAR 

FAS 

FAT 

FAU 

FAV 

FAW 

FAX 

AUDIO 

STEREO 

MONO 

DOLBY 

DOLBY PRO LOGIC 

DOLBY DIGITAL 

DTS 

SDDS CINEMA SOUND 

THX 

PCM 

DAB 

OTHER 

FORMAT

FV 

FV1 

FV2 

FV3 

FV4 

FV5 

FV6 

FV7 

FV8 

FV9 

FVA 

FVB 

FVC 

FVD 

FVE 

FVF 

FVG 

FVH 

FVI 

FVJ 

FVK 

FVL 

FVM 

FVN 

FVO 

FVP 

FVQ 

FVR 

FVS 

FVT 

FVU 

FVV 

FVW 

FVX 

VIDEO 

PAL 

NTSC 

SECAM 

HDTV 

16:9 FORMAT 

14:9 FORMAT 

4:3 FORMAT 

50 HZ 

60 HZ 

100 HZ 

SP - NORMAL 

LP - LONG PLAY 

EP - EXTRA LONG PLAY 

XP - EXTRA HIGH QUALITY 

CINEMASCOPE 

LETTERBOX 

ZOOM MODE 

3D MODE 

OTHER 

FORMAT

FD 

FD1 

FD2 

FD3 

FD4 

FD5 

FD6 

FD7 

FD8 

FD9 

FDA 

FDB 

FDC 

FDD 

FDE 

FDF 

FDG 

FDH 

FDI 

FDJ 

FDK 

FDL 

FDM 

FDN 

FDO 

FDP 

FDQ 

FDR 

FDS 

FDT 

FDU 

FDV 

FDW 

FDX 

DATA 

ZIP 

XLS 

DOC 

PPT 

JPG 

EXIF 

RAR 

OTHER 

FORMAT

FC 

FC1 

FC2 

FC3 

FC4 

FC5 

FC6 

FC7 

FC8 

FC9 

FCA 

FCB 

FCC 

FCD 

FCE 

FCF 

FCG 

FCH 

FCI 

FCJ 

FCK 

FCL 

FCM 

FCN 

FCO 

FCP 

FCQ 

FCR 

FCS 

FCT 

FCU 

FCV 

FCW 

FCX 

AV CODEC 

MP3 

ATRAC 

MPEG2 

MPEG4 

DIVX 

DVD AUDIO 

DVD VIDEO 

VCD - VIDEO CD 

SVCD 

SACD - SUPER AUDIO CD 

MVCD 

HDCD 

AAC 

HDDV 

HIGHMAT 

WMA 

BMP 

JPG 

EXIF 

TIFF 

REGION CODE 

WMV 

OTHER 

FORMAT

L LOCATION 

L10 TOP LEFT 

L11 TOP LEFT 11 









L20 TOP MIDDLE 

L21 TOP MIDDLE 21 









L30 TOP RIGHT 

L31 TOP RIGHT 31 









LXX OTHER 

LOCATION

L LOCATION 

L40 CENTER LEFT 

L41 CENTER LEFT 41 









L50 CENTER MIDDLE 

L51 CENTER MIDDLE 51 









L60 CENTER RIGHT 

L61 CENTER RIGHT 61 









LXX OTHER 

LOCATION

L LOCATION 

L70 BOTTOM LEFT 

L71 BOTTOM LEFT 71 









L80 BOTTOM MIDDLE 

L81 BOTTOM MIDDLE 81 









L90 BOTTOM RIGHT 

L91 BOTTOM RIGHT 91 









LXX OTHER 

LOCATION

LOCATION 

L LOCATION 

LH1 HORIZONTAL LINE AT 11 









LV1 VERTICAL LINE AT 11 









LDL DIAGONAL LINE FROM LEFT TOP 

LDR DIAGONAL LINE FROM RIGHT TOP 

LXX OTHER

VARIOUS 

T 

TIME / COLOUR 

VT1 

MORNING 

VT2 

NOON 

VT3 

AFTERNOON 

VT4 

EVENING 

VT5 

NIGHT 

VT6 

SPRING 

VT7 

SUMMER 

VT8 

AUTUMN 

VT9 

WINTER 

VTA 

WHITE 

VTB 

BLACK 

VTC 

RED 

VTD 

GREEN 

VTE 

BLUE 

VTF 

YELLOW 

VTG 

MAGENTA 

VTH 

PURPLE 

VTI 

PINK 

VTJ 

CYAN 

VTK 

LIGHT 

VTL 

DARK 

VTM 

VTN 

VTO 

VTP 

VTQ 

VTR 

VTS 

VTT 

VTU 

VTV 

VTW 

VTX 

OTHER

C 

VC1 

VC2 

VC3 

VC4 

VC5 

VC6 

VC7 

VC8 

VC9 

VCA 

VCB 

VCC 

VCD 

VCE 

VCF 

VCG 

VCH 

VCI 

VCJ 

VCK 

VCL 

VCM 

VCN 

VCO 

VCP 

VCQ 

VCR 

VCS 

VCT 

VCU 

VCV 

VCW 

VCX 

VARIOUS 

BATTERY / CONSUMPTION MATERIAL 

NICD BATTERY 

NIMH BATTERY 

LITHIUM-ION BATTERY 

LITHIUM BATTERY 

ALKALINE BATTERY 

ZINC-AIR BATTERY 

MERCURY BATTERY 

PB BATTERY 

PRODUCT SPECIFIC BATTERY 

INK COLOUR 

INK BLACK 

TONER 

THERMAL TRANSFER FOIL 

THERMAL TRANSFER PAPER 

FILTER 

BAG 

BRUSH 

PAD 

BLADE 

LAMP 

FOIL 

OTHER

VARIOUS 

P PHYSICAL ENVIRONMENT 

VP1 EXTREME HEAT 

VP2 EXTREME COLD 

VP3 EXTREME HUMIDITY 

VP4 EXTREME DRY 

VP5 HIGH PRESSURE 

VP6 LOW PRESSURE 

VP7 HIGH SPEED 

VP8 LOW SPEED 

VP9 AT HIGH POWER / VOLTAGE 

VPB AT LOW POWER / VOLTAGE 

VPC HIGH NOISE LEVEL 

VPE LOW NOISE LEVEL 

VPF SILENCE 

VPG MUSIC 

VPH SPEECH 

VPI SMALL ROOM 

VPJ LARGE ROOM 

VPK DIRTY ENVIRONMENT 

VPL CLEAN ENVIRONMENT 

VPM SMOKED ENVIRONMENT 

VPN ORIGINAL PACKING 

VPO FOREIGN PACKING 

VPP FULL 

VPQ EMPTY 

VPR FILLING 10% - 30% 

VPS FILLING 40% - 60% 

VPT FILLING 70% - 90% 

VPU USED IN STONE HOUSE / WALL 

VPV USED IN WOODEN HOUSE / WALL 

VPW 

VPY 

VPZ 

VPX OTHER

S 

VS1 

VS2 

VS3 

VS4 

VS5 

VS6 

VS7 

VS8 

VS9 

VSA 

VSB 

VSC 

VSD 

VSE 

VSF 

VSG 

VSH 

VSI 

VSJ 

VSK 

VSL 

VSM 

VSN 

VSO 

VSP 

VSQ 

VSR 

VSS 

VST 

VSU 

VSV 

VSW 

VSX 

VARIOUS 

SITUATION 

INSIDE 

OUTSIDE 

AT THE BEACH 

IN THE MOUNTAINS 

UNDER WATER 

IN AN AIRPLANE 

ON A BOAT 

IN A TRAIN 

IN A CAR 

ON A (MOTOR)BIKE 

USED IN FOREIGN COUNTRY 

AT THE BEGINNING 

AT THE END 

WHILE DRIVING 

WHILE WALKING 

WHEN NOT MOVING 

WHEN OPEN 

WHEN CLOSED 

EXCESSIVE USING 

LOW / RARE USING 

PROFESSIONAL USING 

UNUSED 

UNPACKED 

PROBLEM WITH SELF-RECORDED 

PROBLEM WITH PRE-RECORDED 

PROBLEM WITH AUTO START 

PROBLEM WITH MANUAL START 

AFTER SETUP / INSTALLATION 

AT REMOTE OPERATION 

AFTER CLEANING 

DOWNLOAD 

UPLOAD 

OTHER

F 

VF1 

VF2 

VF3 

VF4 

VF5 

VF6 

VF7 

VF8 

VF9 

VFA 

VFB 

VFC 

VFD 

VFE 

VFF 

VFG 

VFH 

VFI 

VFJ 

VFK 

VFL 

VFM 

VFN 

VFO 

VFP 

VFQ 

VFR 

VFS 

VFT 

VFU 

VFV 

VFW 

VFX 

VARIOUS 

FREE TEXT INPUT 

ERROR CODE 

OPERATION TIME 

INSTALLATION DATE 

SOFTWARE VERSION 

PRODUCTION DATE / CODE 

CHANNEL 

FREQUENCY 

SPECIFIC MEDIUM TYPE 

RELATED KEY 

COMPONENTS ID NUMBER 

MODIFICATION TYPE 

RELATED MENU ITEM 

RELATED OPERATION / MODE 

CAR VEHICLE ID 

MILEAGE / KILOMETRE COUNT 

OPERATING DISTANCE 

VALUE / LEVEL OF SETTING 

VOLTAGE 

CONSUMPTION 

MEASUREMENTS / DIMENSIONS 

VOLUME / CAPACITY 

PAGE NUMBER 

OTHER

NOTICE: USE OF EXTENDED IRIS CODES IS OPTIONALAND DEPENDS ON COMPANY REQUIREMENTS. 

BASIC PRINCIPLE OF EXTENDED IRIS CODES 

1. BASIC USE 

BASICALLY THE “SECTION CODE” FIELD CAN BE USED FREELY TO ENTER EITHER: 

“STANDARD” (TECHNICAL) IRIS SECTION CODES 

“NON-TECHNICAL FAILURE” (NTF) CODES 

SIMPLE THREE-BYTE EXTENDED CONDITION CODES 

(DUE TO THEIR DIFFERENT BASIC STRUCTURE, COMMON CODES THAT MIGHT CREATE CONFUSION WILL NOT EXIST) 

CONDITION 

CODE 

SECTION CODE, 

NTF CODE, or 

EXT. CONDITION CODE 

SYMPTOM 

CODE 

PCB 

REF. NO. 

PART NO. 

DEFECT 

CODE 

REPAIR 

CODE QTY F 

1 

3 

3 

7 

9 

20 

2 

2 

2 

1 

2. ADVANCED USE 

A “STANDARD” IRIS LINE IN WHICH THE CONDITION CODE CONTAINS THE LETTER “ X” IS CONVERTED INTO AN “ EXTENDED” IRIS LINE. 

CONDITION 

CODE 

EXTENDED 

CONDITION CODE 

DETAIL 1 

DETAIL 2 

X 

1 

3 

3 

7 

9 

20 

2 

2 

2 

1 

VERSION / 

CHANNEL / 

FREQUENCY 

INFORMATION 

OTHER EXTRA DATA 

(e.g. SERVICE PROVIDER) 

TO BE 

FURTHER DEFINED

BASIC SCREEN LOCATION MATRIX 

BASIC MATRIX 

DETAILED MATRIX 

10 

20 

30 

11 12 13 21 22 23 31 32 33 

14 15 16 24 25 26 34 35 36 

17 18 19 27 28 29 37 38 39 

40 

50 

60 

41 42 43 51 52 53 61 62 63 

44 45 46 54 55 56 64 65 66 

47 48 49 57 58 59 67 68 69 

70 

80 

90 

71 72 73 81 82 83 91 92 93 

74 75 76 84 85 86 94 95 96 

77 78 79 87 88 89 97 98 99 

L10 

L11 

L12 

L13 

L14 

L15 

L16 

L17 

L18 

L19 

TOP LEFT 

TOP LEFT 11 

TOP LEFT 12 

TOP LEFT 13 

TOP LEFT 14 

TOP LEFT 15 

TOP LEFT 16 

TOP LEFT 17 

TOP LEFT 18 

TOP LEFT 19 

L30 

L31 

L32 

L33 

L34 

L35 

L36 

L37 

L38 

L39 

TOP RIGHT 

TOP RIGHT 31 

TOP RIGHT 32 

TOP RIGHT 33 

TOP RIGHT 34 

TOP RIGHT 35 

TOP RIGHT 36 

TOP RIGHT 37 

TOP RIGHT 38 

TOP RIGHT 39 

L50 

L51 

L52 

L53 

L54 

L55 

L56 

L57 

L58 

L59 

CENTRE MIDDLE 

CENTRE MIDDLE 51 









L70 

L71 

L72 

L73 

L74 

L75 

L76 

L77 

L78 

L79 

BOTTOM LEFT 

BOTTOM LEFT 71 









L90 

L91 

L92 

L93 

L94 

L95 

L96 

L97 

L98 

L99 

BOTTOM RIGHT 

BOTTOM RIGHT 91 









LH1 

LH2 

LH3 

LH4 

LH5 

LH6 

LH7 

LH8 

LH9 

HORIZONTAL LINE AT 11 









L20 

L21 

L22 

L23 

L24 

L25 

L26 

L27 

L28 

L29 

TOP MIDDLE 

TOP MIDDLE 21 

TOP MIDDLE 22 

TOP MIDDLE 23 

TOP MIDDLE 24 

TOP MIDDLE 25 

TOP MIDDLE 26 

TOP MIDDLE 27 

TOP MIDDLE 28 

TOP MIDDLE 29 

L40 

L41 

L42 

L43 

L44 

L45 

L46 

L47 

L48 

L49 

CENTRE LEFT 

CENTRE LEFT 41 









L60 

L61 

L62 

L63 

L64 

L65 

L66 

L67 

L68 

L69 

CENTRE RIGHT 

CENTRE RIGHT 61 









L80 

L81 

L82 

L83 

L84 

L85 

L86 

L87 

L88 

L89 

BOTTOM MIDDLE 

BOTTOM MIDDLE 81 









LDL 

LDR 

LV1 

LV2 

LV3 

LV4 

LV5 

LV6 

LV7 

LV8 

LV9 

VERTICAL LINE AT 11 









DIAGONAL LINE FROM LEFT TOP 

DIAGONAL LINE FROM RIGHT TOP

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