Lean Design in the Medical Laboratory - the British Columbia ...
Lean Design in the Medical Laboratory - the British Columbia ...
Lean Design in the Medical Laboratory - the British Columbia ...
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Standardized Work – Optimum Interface<br />
• The current, one best way to perform work that<br />
meets <strong>the</strong> customers’ needs.<br />
– The customer determ<strong>in</strong>es what is needed<br />
• The lab determ<strong>in</strong>es <strong>the</strong> best way to deliver on<br />
<strong>the</strong>se service level agreements<br />
– <strong>Design</strong> <strong>the</strong> space for optimum performance<br />
– Def<strong>in</strong>e <strong>the</strong> work processes to deliver effective and<br />
efficient results – Every patient, Every time!!<br />
• Measure, Meet and Share, Make it Better<br />
© 2010 Ortho-Cl<strong>in</strong>ical Diagnostics, Inc.
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