Dilip A. Shah - American Society for Quality
Dilip A. Shah - American Society for Quality
Dilip A. Shah - American Society for Quality
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Vol. 24 No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010<br />
Congratulations<br />
<strong>Dilip</strong> A. <strong>Shah</strong><br />
MSC’s<br />
2010<br />
Woodington<br />
Award<br />
Winner
The Standard<br />
Vol 24, No. 2, June 2010<br />
Managing Editor and Publisher<br />
Jay L. Bucher<br />
6700 Royal View Dr.<br />
De Forest, WI 53532-2775<br />
Voice: 608-846-6968<br />
Email: yokota-69@charter.net<br />
Advertising<br />
Submit your draft copy to Jay Bucher, with a<br />
request <strong>for</strong> a quotation. Indicate size desired.<br />
Since The Standard is published ‘in-house’<br />
the requester must submit a photo or graphic<br />
of their logo, if applicable. The following<br />
rates apply:<br />
Business card size ............................ $100<br />
1/8 page ........................................... $150<br />
1/4 page ............................................ $200<br />
1/3 page ............................................ $250<br />
½ page ............................................. $300<br />
Full page .......................................... $550<br />
Advertisements will be accepted on a ‘per<br />
issue’ basis only; no long-term contracts will<br />
be available at present. Advertising must be<br />
clearly distinguished as an ad. Ads must be<br />
related to measurement quality, quality of<br />
measurement, or a related quality field. Ads<br />
must not imply endorsement by the Measurement<br />
<strong>Quality</strong> Division or ASQ.<br />
Letters to the Editor<br />
The Standard welcomes letters from members<br />
and subscribers. Letters should clearly<br />
state whether the author is expressing opinion<br />
or presenting facts with supporting in<strong>for</strong>mation.<br />
Commendation, encouragement,<br />
constructive critique, suggestions, and alternative<br />
approaches are accepted. If the content<br />
is more than 200 words, we may delete<br />
portions to hold that limit. We reserve the<br />
right to edit letters and papers.<br />
In<strong>for</strong>mation <strong>for</strong> Authors<br />
The Standard publishes papers on the quality<br />
of measurements and the measurement of<br />
quality at all levels ranging from relatively<br />
simple tutorial material to state-of-the-art.<br />
Papers published in The Standard are not<br />
referred in the usual sense, except to ascertain<br />
that facts are correctly stated and to assure<br />
that opinion and fact are clearly distinguished<br />
one from another. The Editor reserves<br />
the right to edit any paper. Please single<br />
space after sentences and use Times New<br />
Roman, 12 pt font.<br />
TABLE OF CONTENTS<br />
Chair’s Corner ................................................................................. 3<br />
MSC 2010 Woodington Award winner .......................................... 5<br />
The Learning Curve ........................................................................ 8<br />
MQD minutes from March 25th, 2010 ......................................... 11<br />
MQD minutes from May 24th, 2010 ............................................ 13<br />
MQD Treasurer’s report <strong>for</strong> May 24th, 2010 ............................... 16<br />
Measurement Science Conference (MSC) 2010 ........................... 18<br />
ASQ World Conference on <strong>Quality</strong> and Improvement (WCQI) .. 21<br />
MQD Officers and Committee Chairs .......................................... 26<br />
FROM THE DESK OF THE EDITOR/PUBLISHER<br />
Two of the three largest conferences we support<br />
with our booth and physical presence are now over.<br />
This issue will be hitting the newsstands on the edge<br />
of the deadline that we have set <strong>for</strong> each edition because<br />
we wanted to get all the news and photos from<br />
ASQ’s WCQI printed and published in a timely<br />
manner. Thanks to those that have made that goal<br />
possible: <strong>Dilip</strong> <strong>Shah</strong> and Elias Monreal.<br />
A huge congratulations go out to the division <strong>for</strong> achieving the highest<br />
award possible <strong>for</strong> an ASQ division: the J. S. McDermond <strong>Quality</strong> Award<br />
<strong>for</strong> 2008-2009. We have set the bar extremely high <strong>for</strong> ourselves and hope<br />
to continue to achieve this same level <strong>for</strong> the coming years. Congratulations<br />
to the officers who made this possible during that time frame: Craig<br />
Niemann, Chair; <strong>Dilip</strong> <strong>Shah</strong>, Chair-elect; Chris Grachanen, Treasurer; and<br />
Jay Bucher, Secretary.<br />
The MQD quarterly teleconference meeting at 2010 NCSL International<br />
Workshop & Symposium is set <strong>for</strong> Monday, July 26, 2010 from 4:00 to<br />
6:00pm in the Newport room at the Westin in Providence, RI. Our last two<br />
teleconference meeting minutes are included in this issue. Thanks to all<br />
who participated in each, and to those who support us on a regular basis.<br />
The Standard is published quarterly by the Measurement <strong>Quality</strong> Division of<br />
ASQ; deadlines are February 15, May 15, August 15 and November 15. Text in<strong>for</strong>mation<br />
intended <strong>for</strong> publication can be sent via electronic mail as an attachment in<br />
MS Word <strong>for</strong>mat (Times New Roman, 11 pt). Use single spacing between sentences.<br />
Graphics/illustrations must be sent as a separate attachment, in jpg <strong>for</strong>mat.<br />
Photographs of MQD activities are always welcome. Publication of articles, product<br />
releases, advertisements or technical in<strong>for</strong>mation does not imply endorsement<br />
by MQD or ASQ. While The Standard makes every ef<strong>for</strong>t to ensure the accuracy<br />
of articles, the publication disclaims responsibility <strong>for</strong> statements of fact or opinion<br />
made by the authors or other contributors. Material from The Standard may not be<br />
reproduced without permission of ASQ. Copyrights in the United States and all<br />
other countries are reserved. Website in<strong>for</strong>mation: MQD’s homepage can be found<br />
at http://www.asq.org/measure. © 2010 ASQ, MQD. All rights reserved.
MQD Page 3<br />
CHAIR’S CORNER<br />
By Jay L. Bucher<br />
I’m amazed how fast time has passed since becoming the Chair of MQD. Once<br />
this issue is posted, we will have only one month left in the 2009/2010 ASQ<br />
year. I was just notified that the division has been awarded the J. S. McDermond<br />
Total <strong>Quality</strong> Award <strong>for</strong> 2008/2009 (see the next page). I’ve also included<br />
a picture of <strong>Dilip</strong> <strong>Shah</strong> accepting our award along with the other DAC<br />
(Division Affairs Council) Group Two recipients while attending WCQI 2010,<br />
on the next page.<br />
This is the time of year that the Chair is required to submit the division’s list of officers and chairs to<br />
ASQ headquarters. I thought I would include that list here, since it is not often that we recognize the<br />
dedication and support that is required of our volunteers to keep this great division up and running.<br />
Position<br />
Name<br />
Chair<br />
Chair Elect<br />
Secretary<br />
Treasurer<br />
Immediate Past Chair<br />
Auditing Chair<br />
Certification Exam Chair<br />
Historian<br />
Internet Liaison<br />
Membership Chair<br />
Newsletter Editor<br />
Nominating Committee Chair<br />
Voice of the Customer Chair<br />
Jay Bucher<br />
<strong>Dilip</strong> <strong>Shah</strong><br />
Heather Wade<br />
Christopher Grachanen<br />
Craig Niemann<br />
Michael Sumich<br />
Jay Bucher<br />
Brandon Downing<br />
Jay Bucher<br />
Elias Monreal<br />
Jay Bucher<br />
Craig Niemann<br />
Elias Monreal<br />
As stamped on each of the division’s beautiful challenge coins: “Volunteers aren’t paid … Not because<br />
they’re worthless, but because they are priceless”. If anyone has a desire to fill any of our<br />
positions, or would just like more in<strong>for</strong>mation on what the demands would be on your time, please don’t<br />
hesitate to call or write any of our officers or chairs. Most of their contact in<strong>for</strong>mation can be found on<br />
the last page of each issue of The Standard.<br />
(Continued on page 4)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 4<br />
(Continued from page 3)<br />
I have placed the following notice on the Measurement <strong>Quality</strong> Division web site:<br />
Notice to the Measurement <strong>Quality</strong> Division membership:<br />
Our quarterly newsletter, The Standard, shall be published/posted on our website no-later-than the first<br />
calendar work day of the following months: March, June, September and December.<br />
For all the authors, contributors, advertisers, etc., the deadline <strong>for</strong> submissions shall continue to be: February<br />
15th <strong>for</strong> the March issue, May 15th <strong>for</strong> the June issue, August 15th <strong>for</strong> the September issue, and<br />
November 15th <strong>for</strong> the December issue.<br />
This notice is being given due to the following:<br />
1) We cannot guarantee a 'broadcast email to the division membership' will be sent in a timely manner<br />
after the quarterly posting of The Standard newsletter;<br />
2) For obvious reasons, many division members have 'opted out' from receiving emails of any type from<br />
ASQ and there<strong>for</strong>e are not notified when The Standard newsletter is posted;<br />
3) By listing our publication deadlines and dates, the onus of posting each issue in a timely manner continues<br />
to fall on the newsletter staff; and we pledge to meet those deadlines and publication dates. If<br />
there is a change, modification, or slippage of those dates, notification will be given on our website in<br />
advance, if possible.<br />
4) Since The Standard has been published/posted in a timely manner <strong>for</strong> more than five (5) years, statistically<br />
speaking, it is felt the trend will continue. There<strong>for</strong>e, you may mark your calendars, electronic<br />
and paper copies, and return to our website <strong>for</strong> the latest issue of The Standard as stated by the schedule<br />
above.<br />
Thank you <strong>for</strong> your membership in the Measurement <strong>Quality</strong> Division, and we hope you enjoy our quarterly<br />
newsletters. Please send your comments, suggestions, and articles to me as listed on page two of<br />
each issue.<br />
Jay L. Bucher,<br />
MQD Chair (2009 ~ 2011)<br />
608.846.6968<br />
yokota-69@charter.net<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 5<br />
<strong>Dilip</strong> <strong>Shah</strong> is honored with Woodington Award<br />
at Measurement Science Conference 2010<br />
Wednesday, April 14, 2010 at 9:53am<br />
<strong>Dilip</strong> <strong>Shah</strong> was honored by the Measurement Science Conference with the 2010 Woodington Award in<br />
Pasadena, Cali<strong>for</strong>nia on March 25, 2010. This award is intended to honor those individuals who personify<br />
the highest level of professionalism and dedication to the metrology community. The Woodington<br />
Award, since its inception in 1978, has been an annual award under the aegis of the Measurement Science<br />
Conference. It is awarded by the Conference to recognize a member of the Measurement Community<br />
who represents the highest level of professionalism and dedication to the Metrology Profession.<br />
Candidates <strong>for</strong> the Woodington Award shall have exhibited noteworthy Professional achievement in the<br />
Metrology Profession.<br />
<strong>Dilip</strong> is currently a Principal of E = mc3 Solutions, a consulting practice that provides training and consulting<br />
solutions in ISO9000/TS 16949, ISO17025, measurement and computer applications.<br />
<strong>Dilip</strong> is the co-author of The Metrology Handbook published by the ASQ <strong>Quality</strong> Press and has contributed<br />
to the 2010 re-write of the CCT Primer by the <strong>Quality</strong> Council of Indiana. <strong>Dilip</strong> participated in the<br />
development of ASQ’s Certified Calibration Technician exam. <strong>Dilip</strong> participates actively in the measurement<br />
related issues through National Conference of Standards Laboratories International (NCSLI)<br />
and the west coast based Measurement Science Conference (MSC) where he presents sessions, papers<br />
and workshops. <strong>Dilip</strong> also is a<br />
member of Institute of Electrical<br />
and Electronic Engineers (IEEE).<br />
<strong>Dilip</strong> is the recipient of MQD’s<br />
Highest Award, the 2005 Max J.<br />
Unis Award, and co-recipient of<br />
MSC’s 2003 Algie Lance Award<br />
<strong>for</strong> the Best Paper (Gage R. & R.<br />
versus ANOVA).<br />
<strong>Dilip</strong> is a Member of the A2LA<br />
Board of Directors (2006-2012).<br />
<strong>Dilip</strong> is a Chief Technical Officer<br />
<strong>for</strong> Workplace Training Inc.<br />
which provides many on-line<br />
measurement-related training<br />
options to the industry. <strong>Dilip</strong> is<br />
also involved in Learning & Development<br />
Committee activities<br />
of NCSLI. <strong>Dilip</strong> is a frequent<br />
contributor to the ASQ <strong>Quality</strong><br />
Progress magazine’s Measure <strong>for</strong><br />
Measure column.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 6<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 7<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 8<br />
THE LEARNING CURVE<br />
By Phil Painchaud<br />
This is the sixty-second in a contiguous series of quarterly columns, originally<br />
charted by our Founding Editor-in-Chief, as a vehicle <strong>for</strong> the exploration of the general<br />
subject of Metrology Education, and as a plat<strong>for</strong>m <strong>for</strong> the readers of this journal<br />
to express their own views on that subject. During the ensuing nearly two decades<br />
the dearth of publishable tracts opining reader views in response to this chartered<br />
subject have required this author aim some columns elsewhere, however this has allowed<br />
him the continuation of his nil admirari writing style. This <strong>for</strong>mat appears to<br />
please certain readers as well as our current Boss, the most esteemed Executive Editor<br />
of this periodic gazette as well. This time we are <strong>for</strong>tunate to be able to write<br />
somewhat on the subject of our mandate. So, following our long established custom,<br />
this Column will again be in the <strong>for</strong>m of an open letter to him.<br />
Dear Boss:<br />
Well Boss it is now the middle of May. Yesterday you had to remind me via e-mail that this Column<br />
was due—a first ever lapse on my part. Alibi? None. Explanation: I have been a bit lethargic lately<br />
since my bout with the swine flu and pneumonia earlier this year. That conglomeration settled in my<br />
ears and I am at this time partially deaf. Two very expensive hearing aids don’t seem to help much.<br />
I was shocked as I had not given much thought to what I was to discuss in this Column 62. By a strange<br />
coincidence, in the same e-mail batch was a message from a nephew, a lawyer in Kansas City, sending<br />
me a copy of the examination that the State of Kansas required <strong>for</strong> an eighth grade graduation in 1898. I<br />
doubt that many PhD’s today could pass it.<br />
However that gave me an idea. As I have mentioned previously, the late Dr. Gene Watson, the father of<br />
the Metrology program at the Cali<strong>for</strong>nia State University—Dominguez Hills, frequently worked on my<br />
patio developing the curricula <strong>for</strong> the classes. As he was less proficient at the keyboard than I, he would<br />
have me type his notes into a usable <strong>for</strong>mat. Besides, my extensive library was close at hand. As part of<br />
curricula, he would also develop the examinations, tests, and quizzes. The one that fascinated me the<br />
most was one that he had developed to “filter” out the dilettantes from the serious Metrology students<br />
early in the program. I don’t know if it was ever decided wither this examination was intended as the<br />
First Quarter Final or as the First Semester Final.<br />
Boss, this gave me one of my “brilliant” ideas. Remember a couple of years ago, I held a contest and<br />
offered a cash prize (of course I screwed up and was morally obligated to give three cash prizes). However<br />
it accomplished its purpose and got some reader reaction. So what I intend to do here is to present<br />
Dr. Watson’s examination as he dictated it to me, and offer a First, Second, and Third Cash Prize. First<br />
Prize will be $250 USD; the Second Prize will be $125 USD, and the Third Prize will be $75 USD<br />
(editor’s note: prize money to be paid by MQD).<br />
The examination rules will be as Dr. Watson originally specified:<br />
The Examination shall consist of 15 questions.<br />
Each question shall have a value of 10 points irrespective of the length or number of parts of the answer.<br />
(Continued on page 9)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 9<br />
(Continued from page 8)<br />
There shall be no partial credits <strong>for</strong> multi-part answers, all parts must be answered correctly <strong>for</strong> the<br />
answer to score.<br />
Correct answers shall receive a score of +10 points; non-answers shall have a score of zero; incorrect<br />
answers shall have a score -10 points. (Dr. Watson’s rational here was that a Metrologist is supposed<br />
to be correct in whatever he pronounces and if he is unable to do so he should plead nolo contendere<br />
and not try to answer.) Thus final scores could go negative.<br />
A perfect score would be +150, and a possible negative score could be -150.<br />
Now <strong>for</strong> my rules:<br />
This is an open book examination. Use any references you like, but when you do, cite your source<br />
each time.<br />
All answers must be typed on plain paper (editor’s note: not many typewriters are at hand, so a<br />
computer and printer will work just fine); no hand writing or paste-on.<br />
Each answer sheet must have a signed statement that the work on that sheet is your sole work and<br />
is not a collaboration with others.<br />
All answers must be MAILED to me via US Registered or Certified Mail. (Non US members may<br />
use whatever is equivalent in their nation’s mail service.) No e-mails, FAXs, or other electronic<br />
transmissions.<br />
While I intend to utilize Dr. Watson’s recorded answers to the questions, however should differences<br />
arise, I shall be the sole judge (editor’s note: MQD’s Chair, Chair-elect, Secretary and Treasurer<br />
are not eligible to participate).<br />
All answers must be in my hands by July 15, 2010.<br />
PROPOSED QUESTIONS FOR THE FIRST SEMESTER FINAL<br />
MEASUREMENT SCIENCE CURRICULUM—CSUDH<br />
Who was G.G. Stokes?<br />
For what is he famous? What unit of measurement is named <strong>for</strong> him? Define that unit.<br />
IEC versus ISO?<br />
Give the history of each and their purpose. What are their relationship, their authorities, and<br />
their limits? (An essay type answer is required here.)<br />
What is entropy?<br />
(An essay type answer is required here.)<br />
What is a Trough-to-Trough” voltage?<br />
How would you measure it?<br />
Who was René Antonio de Reaumur?<br />
What did he do of metrological importance, when?<br />
On the Rankine Thermodynamic scale 0°R=-459.67°F, BP=489.67°R.<br />
Where can you find it in use today?<br />
Who was Thomas Bugge?<br />
(Continued on page 10)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 10<br />
(Continued from page 9)<br />
What did he do that has resulted in vast importance in today’s Metrology?<br />
Who is the only Slav <strong>for</strong> which a measurement quantity is named? For what is he famous?<br />
Which measurement quantity is named <strong>for</strong> him? Define that quantity.<br />
Dynamic electrons have a mass of 5.7 x 10-¹²Kg/amp/sec=1 coulomb=6.29145 x 10^18 electrons.<br />
How long will it take to amass an electron mass of 1Kg?<br />
(A full step-by-step mathematic protocol is required here)<br />
What is Current Density? In what units is it normally expressed? In what units is Linear<br />
Current Density normally expressed? Where and what processes are these measurements<br />
critical?<br />
How much power (in Watts) does it take to cook a hot dog?<br />
(Caution: The correct answer to this question is independent of the mass of the sausage or its physical<br />
dimensions.)<br />
Describe how you would calibrate a leak detector? Enumerate all of the materials and/or devices<br />
used in that procedure.<br />
What is the principal constituent of Acid Rain?<br />
In the US Customary System a Cupful is standardized as 8 ounces. What is the equivalent in<br />
the Culinary System (i.e. Tea Spoonsful, etc.? What is the same equivalent in the S.I. System?<br />
In 1977 the International Electro-Technical Commission (IEC) issued IEC Publication #469-1<br />
internationally standardizing many Time Domain technology terms hitherto <strong>for</strong>e used colloquially<br />
and imprecisely. A few of these archaic terms are: Risetime; Falltime; Pulse Width;<br />
and Pulse Height. State the now internationally agreed upon term <strong>for</strong> each of these features<br />
and the rational <strong>for</strong> the new designation.<br />
After the answers have been evaluated and the awards made, I will publish Dr. Watson’s answers in this<br />
column (September issue).<br />
The Measurement Science Conference <strong>for</strong> this year has come and gone and you Boss were not there—<br />
we missed you. It was nice to see <strong>Dilip</strong> get the Woodington Award. Personally I was not so happy with<br />
the venue—too much walking <strong>for</strong> my worn out knees. I understand that it will be there in Pasadena<br />
again next year and then back to Anaheim again.<br />
Well Boss I think that wraps it up <strong>for</strong> this issue. Let us hope that cash <strong>for</strong> correct answers will result in<br />
more response from our readers, please let me know whatever you may hear.<br />
Phil Painchaud<br />
1110 West Dorothy Drive<br />
Brea, CA 92821-2017<br />
Phone: 1-714-529-6604<br />
FAX: 1-714-529-1109<br />
E-Mail: painchaud4@cs.com or olepappy@juno.com<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 11<br />
AMERICAN SOCIETY OF QUALITY – MEASUREMENT QUALITY DIVISION (ASQ-MQD)<br />
Meeting at 2010 Measurement Science Conference (MSC)<br />
MEETING MINUTES<br />
March 25, 2010<br />
Call to order: The quarterly ASQ-MQD meeting was called to order at 6:00pm, PST by <strong>Dilip</strong> <strong>Shah</strong>. The<br />
meeting requirements <strong>for</strong> a quorum are met.<br />
Roll Call: The following persons were in attendance: Phil Painchaud, <strong>Dilip</strong> <strong>Shah</strong> (Chair-Elect), Graeme<br />
Payne (Nominating Chair), Heather Wade (MQD Secretary), Earl Paazig. In attendance by phone starting<br />
at 6:07pm: Elias Monreal (Membership Chair & Voice of Customer Representative).<br />
Absent: Jay Bucher (Chair), Chris Grachanen (Treasurer), Leta Thrasher (ASQ Administration)<br />
(editor’s note: Jay was representing MQD at the ASQ Section 1303—State of University of Iowa Section<br />
meeting in Cedar Rapids, Iowa, during this teleconference call; the theme <strong>for</strong> the evening was<br />
“Tribute to Measurement/Metrology”.)<br />
Agenda Issues<br />
MQD Financials<br />
Chris Grachanen sent a copy of the financials by e-mail prior to this meeting. A copy from the e-mail are<br />
included below:<br />
MQD accounts as of February 26, 2010 are;<br />
Checking Balance at $92,156.44<br />
Money Market Balance at $79,739.33.<br />
Chris recently paid the following MQD bills <strong>for</strong> March 2010;<br />
ASQ HQ – Billing and other charges = $732.93.<br />
NCSLI - Multifunction DVDs + Joe Simmons Scholarship + ASEE Conference Booth = $4,544.44<br />
Chris has NCSLI invoice <strong>for</strong> breakdown cost, includes ASEE (in Louisville, KY). Georgia Harris &<br />
Elisabeth Gentry (from NIST) and Gloria Neely (from NCSLI) will be in attendance.<br />
MQD Display Booths<br />
<strong>Dilip</strong> highlights the advantages of the mini-booth; such as being able to carry on a plane (which saves<br />
~$300 in shipping costs). Jay currently has the bigger booth. <strong>Dilip</strong> has a 3 rd booth (mid-sized and made<br />
of Mylar). He is awaiting RMA from booth media-makers (this was a booth that was incorrectly made,<br />
and has since been replaced). <strong>Dilip</strong> will take an MQD booth from ASQ warehouse to ASQ World Conference<br />
on <strong>Quality</strong> & Improvement (WCQI) in May 2010 in St. Louis, MO. Graeme will take minibooth<br />
from MSC <strong>for</strong> regional NCSLI meetings <strong>for</strong> April and May. He will then return it to <strong>Dilip</strong>.<br />
Graeme remarks that the booth media is difficult to remove from carrying case. <strong>Dilip</strong> agrees that it is a<br />
snug fit but not difficult.<br />
ASQ-CCT Survey<br />
Elias reports that he is behind in uploading the ASQ-CCT survey <strong>for</strong> inclusion in the next newsletter.<br />
Approximately 52 to 60% in ASQ-MQD membership do not have an ASQ certification. ~600 people are<br />
pending <strong>for</strong> section payment thru ASQ. Memberships may have lapsed.<br />
ACTION: Goal is to upload the survey in Q2 2010.<br />
Next Teleconference<br />
The next ASQ-MQD teleconference will be in May 2010.<br />
(Continued on page 12)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 12<br />
(Continued from page 11)<br />
New Business:<br />
Phil – nothing to report<br />
ASQ Senior Fellowship: Graeme reported he has received no feedback on an article written <strong>for</strong> those<br />
seeking ASQ Fellowship. There are 300 potential candidates.<br />
Survey Software: <strong>Dilip</strong> reports that ASQ has purchased new survey software <strong>for</strong> sections & divisions to<br />
use.<br />
The Standard newsletter: Phil would like to get feedback (any) on articles in The Standard. Earl reports<br />
that unless he receives an e-mail (announcing the publication of the newsletter) that he won’t seek<br />
it to read it. Phil advocates <strong>for</strong> a hard copy mailed <strong>for</strong> people to physically have. Jay sends “The Standard”<br />
electronically to ASQ to be uploaded and <strong>for</strong>warded to ASQ members by ASQ. ACTION ITEM:<br />
Are members even getting the newsletter? No one in attendance at this MQD meeting seems to recall<br />
getting notification from ASQ. How do we know if others are getting notifications? Is there tracking by<br />
ASQ? Get this in<strong>for</strong>mation from Leta.<br />
Earl – nothing to report.<br />
Heather – announces participation in ASQ-CCT Item Writing Workshop with Jay Bucher, held at ASQ<br />
headquarters in February 2010. At that meeting, Jay also invited Heather to join ASQ-CCT Committee.<br />
Heather accepted the invitation.<br />
Woodington Award<br />
Heather – Recognizes <strong>Dilip</strong> <strong>Shah</strong> <strong>for</strong> being awarded the Woodington Award, presented at MSC. Phil<br />
explains that the Woodington Award is the highest award worldwide in the metrology community.<br />
Future Conference Attendance<br />
<strong>Dilip</strong> will be presenting at the St. Louis WCQI and manning the MQD booth like he did last year. <strong>Dilip</strong><br />
is also presenting a workshop at NCSLI and doing booth duty. Graeme – will not be at ASQ World Conference<br />
on <strong>Quality</strong> & Improvement in May 2010 in St. Louis, MO. He will be at NCSLI Conference in<br />
Rhode Island in July 2010.<br />
This year (2010) MSC will be hosting its first Fall tutorial workshops (5 only) in October, 2010 in Irvine,<br />
CA. <strong>Dilip</strong> will be conducting his Measurement Uncertainty workshop, as well as Jay will be conducting<br />
a full day tutorial on A Paperless <strong>Quality</strong> Calibration Program That Complies with Domestic<br />
and International Standards & Regulations. MSC will be held in Pasadena, CA on March 14-18, 2011,<br />
then in Anaheim (return to Disneyland) in 2012.<br />
Adjournment<br />
6:27 pm (PST) <strong>Dilip</strong> makes motion to adjourn meeting. Graeme & Phil seconds the motion. All approve.<br />
Meeting is adjourned.<br />
Meeting Minutes Submitted by: Heather Wade, Secretary April 9, 2010<br />
Meeting Minutes Approved by: Jay L. Bucher, Chair<br />
(Continued on page 13)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 13<br />
(Continued from page 12)<br />
AMERICAN SOCIETY OF QUALITY –<br />
MEASUREMENT QUALITY DIVISION (ASQ-MQD)<br />
MEETING MINUTES<br />
May 24, 2010<br />
Call to order: The quarterly ASQ-MQD meeting was called to order at approximately 6:30pm (Eastern<br />
Daylight Time). The meeting requirements <strong>for</strong> a quorum are met.<br />
Roll Call: The meeting was held by conference call. The following persons were in attendance: <strong>Dilip</strong><br />
<strong>Shah</strong> (Chair-Elect), Graeme Payne (Nominating Chair), Heather Wade (MQD Secretary), Jay Bucher<br />
(Chair), Chris Grachanen (Treasurer). In attendance starting at 6:55pm: Elias Monreal (Membership<br />
Chair & Voice of Customer Representative).<br />
Agenda Issues<br />
J.S. McDermitt Total <strong>Quality</strong> Award<br />
The Measurement <strong>Quality</strong> Division (MQD) of the <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> (ASQ) has earned the<br />
2008-09 <strong>Quality</strong> Management Section of J.S. McDermond Total <strong>Quality</strong> Award, one of the highest honors<br />
a division can earn in the <strong>Society</strong>. The Measurement <strong>Quality</strong> Division was honored at ASQ’s 64th<br />
annual conference; the World Conference on <strong>Quality</strong> and Improvement (WCQI) on May 24, 2010 in St.<br />
Louis, MO. <strong>Dilip</strong> received four lapel pins and a trophy <strong>for</strong> display. The trophy is to be displayed with<br />
the booth display at conferences. The MQD Board members of ’08-’09 shall be awarded the lapel pins;<br />
Jay Bucher, <strong>Dilip</strong> <strong>Shah</strong>, Woody Niemann, and Chris Grachanen.<br />
MQD Financials<br />
Chris Grachanen sent a copy of the financials by e-mail prior to this meeting. A copy of that report can<br />
be found in its entirety on page 16/17.<br />
ASQ Staffing Update<br />
Jay announced that Leta Thrasher is no longer with ASQ. Jeanine Becker is our temporary person. Michelle<br />
Mason is the Managing Director <strong>for</strong> Community Development. ASQ is seeking a replacement <strong>for</strong><br />
Leta.<br />
Metrology Handbook<br />
Chris notes that over 4000 (4150) copies have been sold domestically (USA) and internationally. It is<br />
now in its 4 th printing.<br />
Jay announces that the Handbook will currently not be updated as the Certified Calibration Technician<br />
(CCT) body of knowledge (BOK) is essentially the same. The original addendum is also still available.<br />
<strong>Dilip</strong> recommends some type of update to Metrology Handbook due to new versions of reference standards,<br />
such as ISO 17025 & ANSI Z540. (Editor’s note: Jay will investigate the possibility of updating<br />
the current addendum to include this in<strong>for</strong>mation)<br />
ASQ WCQI<br />
<strong>Dilip</strong> and Elias are in attendance at ASQ’s World Conference on <strong>Quality</strong> & Improvement in St. Louis,<br />
Missouri. Steady booth traffic between WCQI sessions. ~250 multimedia Metrology DVDs were distributed<br />
in the 1 st day. Jay’s pens also going fast. Elias would like to post some pictures from WQCI conference<br />
in the next “The Standard” newsletter (they follow this report).<br />
(Continued on page 14)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 14<br />
(Continued from page 13)<br />
Next ASQ-MQD Meeting<br />
The next ASQ-MQD meeting will be moved from Wednesday, July 28 to Monday, July 26 at 4:00pm<br />
ET. This will be held at NCSLI’s annual conference in Providence, Rhode Island. <strong>Dilip</strong> will <strong>for</strong>ward the<br />
meeting room in<strong>for</strong>mation. Chris and Jay are not attending NCSLI this year. Graeme will attend 2010<br />
NCSLI conference and may be able to do booth duty.<br />
CCT Exam<br />
Chris: Asked how many people are signed up <strong>for</strong> June 4 CCT exam.<br />
Jay: Heather & Jay were ineligible to participate in last weekend’s CCT Item Review Workshop at<br />
ASQ (because of their participation in the Item Writing Workshop). Jay to contact ASQ <strong>for</strong><br />
workshop update.<br />
Jay: Michael Byrnes, from ASQ, gave presentation on ASQ certification process to NCSLI-Madison<br />
(Wisconsin) section meeting on May 14th, 2010.<br />
<strong>Dilip</strong>: All 3 examinees have passed, who took CCT exam at Measurement Science Conference (MSC)<br />
in March 2010.<br />
<strong>Dilip</strong>: Gave CCT workshop to 16 people at NASA-JPL (Jet Propulsion Lab). Those in participation are<br />
slated to take the CCT exam on July 28.<br />
New Business:<br />
Chris: Next burning project <strong>for</strong> division – MQD to pursue another initiative (Jay will update 2010/11<br />
budget to reflect this expense)<br />
<strong>Dilip</strong>: Would like to pursue Metrology Handbook update<br />
Metrology Multi-media DVD<br />
Jay: Gave away 26 copies of multi-media DVD at NCSLI-Madison meeting.<br />
<strong>Dilip</strong>: Elias took 10 copies of DVD from WCQI to distribute.<br />
Jay: Giving presentation to NCSLI-Twin Cities (Minnesota) & will also take DVDs <strong>for</strong> distribution.<br />
Graeme: Spoke about CCT at NCSLI-Oak Ridge, Tennessee last week and distributed a ‘large number’<br />
of DVDs. (Editor’s note: here is Graeme’s report…) I was a speaker at a meeting of the NCSLI<br />
Tennessee Section, held at the Y-12 National Security Complex in Oak Ridge, Tennessee. I was<br />
asked to speak about the ASQ CCT program on behalf of Jay Bucher, The CCT program chair,<br />
and as part of that presentation I also gave a lot of background about ASQ Certifications and<br />
how they are developed. The presentation was very well received, and I found out that there<br />
were a number of people who came to the meeting only <strong>for</strong> that portion. (Editor’s note: MQD is<br />
the sponsor <strong>for</strong> the CCT)<br />
CCT Logo<br />
Graeme: Announced that on the ASQ website – membership page, there is a link to download a logo <strong>for</strong><br />
each of the ASQ certifications. Each logo is also branded with the year.<br />
Jay: Has the logo on his website (without the year). He also offers discounts on his presentations to<br />
CCT recipients, as well as NCSLI members.<br />
Voice of Customer Survey<br />
Elias is still <strong>for</strong>mulating questions <strong>for</strong> Voice of Customer Survey. July was the month to send out survey...hope<br />
not too late <strong>for</strong> action plans in upcoming QMP. IF the board prefers, could run survey in June<br />
<strong>for</strong> review in July? Timeline is tight but hope to get more that 10% feedback. Will send survey to board<br />
<strong>for</strong> final approval. Elias asks what incentives can be offered to entice responses to surveys, because of<br />
low turnout. Elias will distribute the survey question to the MQD Board <strong>for</strong> input.<br />
(Continued on page 15)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 15<br />
(Continued from page 14)<br />
Newsletter Metrology Questions Contest<br />
The Metrology Questions Contest will be published in this next issue of The Standard. MQD Board<br />
members are ineligible <strong>for</strong> prizes. <strong>Dilip</strong> asks MQD members if they’re receiving “The Standard” newsletter.<br />
Most reply that yes they are and that they’re downloading it from the ASQ website.<br />
World Metrology Day<br />
Jay spoke with a producer from the Rachel Maddow Show <strong>for</strong> show segment on World Metrology Day<br />
(May 20, 2010). Here’s a link to the segment: http://www.youtube.com/watch?v=4ywTk_XDL3w. In<br />
Rachel Maddow’s words, “METROLOGY RULES!!!”<br />
Adjournment<br />
7:06 pm (EDT) <strong>Dilip</strong> makes motion to adjourn meeting. Graeme & Heather seconds the motion. All approve.<br />
Meeting is adjourned.<br />
Meeting Minutes Submitted by: Heather Wade, Secretary May 26, 2010<br />
Meeting Minutes Approved by: Jay L. Bucher, Chair<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 16<br />
MQD TREASURER’S REPORT<br />
May 2010<br />
Per Apr 2010 Bank Statement<br />
MQD continues to have a strong balance sheet (Statement of Financial Position) with over $170,500.00<br />
combined checking and saving account balances.<br />
Commercial Checking Account Ending Leger Balance (31 Apr10): $90,787.77<br />
Money Market Saving Account Ending Balance (31 Apr10): $79,773.68<br />
Membership Revenue <strong>for</strong> last 10 months ending 30 Apr 2010: $18,144<br />
Investment Income <strong>for</strong> 10 months ending 30 Apr 2010: $165<br />
Royalties Income (Metrology Handbook) <strong>for</strong> Jan to Dec 2009: $2,763<br />
Total revenues <strong>for</strong> all sources <strong>for</strong> last 10 months ending 30 Apr 2010: $21,073<br />
Budgeted MQD Expenses <strong>for</strong> last 10 months ending 30 Apr 2010: $23,791<br />
The net deficit (net loss) <strong>for</strong> last 10 months ending 30 Apr 2010: $2,718 1<br />
Note 1: Period covers the $10,000 paid out <strong>for</strong> MQD’s sponsorship share of the Metrology Multimedia<br />
DVD project.<br />
Note 2: The following is 25 Mar 2010 statement regarding Metrology Handbook Revenue that has yet to<br />
be received;<br />
(Continued on page 17)<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 17<br />
(Continued from page 16)<br />
Note 3: The following is MQD’s Depreciation Schedule as of 30 Apr 2010;<br />
Respectfully Submitted,<br />
Christopher L. Grachanen<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 18<br />
MSC 2010<br />
At the MQD booth during MSC 2010:<br />
Left: Phil Painchaud all dressed up and no<br />
where to go.<br />
Below: <strong>Dilip</strong> <strong>Shah</strong> and Graeme Payne.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 19<br />
MSC 2010<br />
Four (4) MSC Woodington Award<br />
winners at the MQD booth during MSC<br />
2010: Back row: Georgia Harris and<br />
<strong>Dilip</strong> <strong>Shah</strong>, front row: Phil Painchaud<br />
and Jesse Morse.<br />
At the MQD booth during<br />
MSC 2010: Phil<br />
Painchaud and Heather<br />
Wade discussing the<br />
changing of the guard?<br />
Heather is the newest<br />
officer of MQD, and<br />
Phil probably the longest<br />
serving member. Thanks<br />
to both <strong>for</strong> their dedication<br />
and support of<br />
MQD and the measurement<br />
sciences.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 20<br />
MSC 2010<br />
<strong>Dilip</strong> giving his presentation on the CCT program.<br />
Heather Wade and Phil Painchaud with their door prizes.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 21<br />
MSC 2010<br />
<strong>Dilip</strong> pulling booth duty at both MSC 2010 in March, and again at WCQI in May. Thanks <strong>for</strong> all the<br />
dedication and support.<br />
WCQI 2010<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 22<br />
WCQI 2010<br />
<strong>Dilip</strong> receiving the MQD award <strong>for</strong> the J. S. McDermond Total <strong>Quality</strong> Award, 2008-2009.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 23<br />
WCQI 2010<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 24<br />
WCQI 2010<br />
<strong>Dilip</strong> <strong>Shah</strong> and Elias Monreal at the MQD booth.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 25<br />
WCQI 2010<br />
<strong>Dilip</strong> during the May 24th teleconference call from WCQI 2010. Picture taken by Elias Monreal.<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010
MQD Page 26<br />
MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS<br />
Chair, Certification Chair, Publication Chair,<br />
Newsletter Editor/Publisher, Share Point<br />
Administrator<br />
Jay L. Bucher, ASQ-CCT<br />
Bucherview Metrology Services, LLC<br />
6700 Royal View Dr.<br />
De Forest, WI 53532-2775<br />
Voice (608) 846-6968<br />
E-mail: yokota-69@charter.net<br />
Chair-Elect, Program Chair<br />
<strong>Dilip</strong> A. <strong>Shah</strong><br />
E = mc3 Solutions<br />
3359 Styx Hill Road,<br />
Medina, Ohio 44256-9755<br />
Voice (330) 328-4400 / Fax (330) 336-3974<br />
E-mail: emc3solu@aol.com, dashah@aol.com<br />
Treasurer, NCSL International Representative<br />
Christopher L. Grachanen<br />
Manager, Houston Metrology Group HP<br />
P. O. Box 692000 MS070110<br />
Houston, TX 77269-2000<br />
Voice (281) 518-8486 / Fax (281) 518-7275<br />
E-mail: Chris.Grachanen@hp.com<br />
Secretary<br />
Heather A. Wade<br />
Laboratory Calibration Officer, ASQ-CCT<br />
NSF International<br />
789 N. Dixboro Road<br />
Ann Arbor, MI 48105<br />
Voice (734) 913-5712<br />
E-mail: wade@nsf.org<br />
Immediate Past Chair<br />
Craig A. Niemann, SMSgt, USAF<br />
51 MXS/MXM<br />
E-mail: craig.niemann@osan.af.mil<br />
Website Manager<br />
Jay L. Bucher, ASQ-CCT<br />
Bucherview Metrology Services, LLC<br />
6700 Royal View Dr.<br />
De Forest, WI 53532-2775<br />
Voice (608) 846-6968<br />
E-mail: yokota-69@charter.net<br />
Standards Committee Representative<br />
Jay L. Bucher, ASQ-CCT<br />
Bucherview Metrology Services, LLC<br />
6700 Royal View Dr.<br />
De Forest, WI 53532-2775<br />
Voice (608) 846-6968<br />
E-mail: yokota-69@charter.net<br />
Examining Chair<br />
Duane Allen<br />
U. S. Navy<br />
P.O. Box 5000, Code MS11<br />
Corona, CA 92878-5000<br />
Voice (909) 273-4783 / Fax (909) 273-4599<br />
E-mail: duane.allen@navy.mil<br />
Membership Chair, Voice of the Customer Rep.<br />
Elias Monreal<br />
Industrial Tool Die & Engineering<br />
4765 S. Overland Dr.<br />
Tucson, AZ 85714<br />
Voice (520) 241-0478<br />
E-mail: emonreal@hotmail.com<br />
Historian<br />
Brandon Downing<br />
3054 Cross Creek Dr<br />
Cumming, GA 30040<br />
Voice (678) 983 9455<br />
E-mail: bdowning42@comcast.net<br />
Nominating Chair<br />
Craig A. Niemann, CMSgt (Sel), USAF<br />
51 MXS/MXM<br />
E-mail: craig.niemann@osan.af.mil<br />
Joe Simmons Scholarship<br />
Norm Belecki<br />
7413 Mill Run Dr<br />
Derwood, MD 20855-1156<br />
Voice (301) 869-4520<br />
E-mail: n.belecki@ieee.org<br />
Vol. 24, No. 2 The Newsletter of the Measurement <strong>Quality</strong> Division, <strong>American</strong> <strong>Society</strong> <strong>for</strong> <strong>Quality</strong> June 2010