an overview georgia program improvement plan - Department of ...

DATE DATE PERSON(S) BENCHMARKS
July 2002 June 2004 Michelle Barclay, Kelli Stone, Office of
Adoptions
Measure the effectiveness of the new information provided
by CPRS for judicial decision making by qualitative
interviews with judges.
ACCOMPLISHMENTS:
1 st Quarter Report: Partially Achieved. Qualitative interviewing of usage and functionality of the judges began in February 2003.
2 nd Quarter Report: Usage of the system has increased monthly. Feedback has come forth and has produced one report of requests
for changes to better serve their business process. A second focus group feedback session for the CPRS is scheduled for Friday, April
18, 2003 and a 2 nd report will be produced from that session.
3rd Quarter Update: Surveys from the judges indicate they are not yet using the aftercare information as a part of their case
management business process. CPRS is in the early adoption phase by the courts and therefore the primary use and training of the
system is on active case plans for non-terminated cases. More focused training and use of the aftercare plan feature is needed in order
to assess its effectiveness. That initiative will be forthcoming in 2004. It is anticipated that more work will need to be done in CPRS to
accommodate the business process of the courts regarding aftercare plans. For example, the ability t print aftercare plans in a formal
report will likely be required.
4 th Quarter Report: Training on use of the post termination requirements is ongoing. A Juvenile Court Judge has joined the staff's
training efforts thus helping tremendously. Better printing functionality needs to be put in place to help the users. Plans are to address
this need once the CPRS is completed 12-31-03.
4 th Quarter Federal Response: For this step, E12 and E13, progress narratives for all 3 quarters are exactly the same despite the fact
that progress is noted as 'partially achieved' and 'achieved.'
5 th Quarter Report: The report from the CPRS shows that of the over 16,000 case plans in the CPRS, 2555 record Adoption as the
Permanency goal. However only 76 case plans include the Adoption checklist that records the steps taken toward adoption within the
CPRS. The State will explore training and data quality issues by next quarter. Qualitative interviews with judges have not been done
since it has taken longer than anticipated to get enough adoption of the usage of CPRS in order to get quality information.
Interviewing will be done by next quarter.
5 th Quarter DOCUMENTATION: Same as E12
6 th Quarter Report: Staff of the CIP conducted interviews with ten judges. Findings were similar to the report from Judge Nash who
participated in the pilot in Dekalb County (refer to E-12).
Safe Futures – A Plan for Program Improvement
Georgia Department of Human Resources
November, 2004 Quarter 8 - Work Plan E Page 11