an overview georgia program improvement plan - Department of ...
an overview georgia program improvement plan - Department of ...
an overview georgia program improvement plan - Department of ...
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5 th Quarter Report: At least 100 cases will undergo Qualitative Review by the end <strong>of</strong> September 2004. The initial counties identified<br />
in the 4 th quarter report only represent the first wave <strong>of</strong> the process. In the first wave <strong>of</strong> reviews, 25 cases were selected from 12<br />
counties. The first report has been forwarded to the ACF Regional <strong>of</strong>fice. Based upon these initial reviews, the Qualitative Review<br />
instrument has undergone a few revisions.<br />
5 th Quarter DOCUMENTATION: Social Services Quarterly Report, Qualitative Case Reviews, October 2003 -- December 2003<br />
6 th Quarter Report: The Evaluation <strong>an</strong>d Reporting Section continues to perform Qualitative Reviews. From J<strong>an</strong>uary-March 2003,<br />
sixteen county departments <strong>an</strong>d a total <strong>of</strong> 37 cases were reviewed. A total <strong>of</strong> 62 cases have been reviewed by Evaluation <strong>an</strong>d<br />
Reporting since the process beg<strong>an</strong>.<br />
6 th Quarter DOCUMENTATION: J<strong>an</strong>uary- March 2003 Social Services Quarterly report (QCR) is attached.<br />
6 th Quarter Federal Response: Continue to report on progress until completion <strong>of</strong> this item.<br />
I6: Please provide the Regional Office a copy <strong>of</strong> the revised instrument.<br />
7 th Quarter Report: The Evaluation <strong>an</strong>d Reporting Section continues to perform quarterly Qualitative Reviews. A cumulative<br />
Qualitative Case Review for the 10 month period 10/03 - 06/04 applied the needs <strong>an</strong>d services indicator to 67 records. Fifty-eight<br />
cases (86.57%) received a strength rating. The State notes that the second QCR reported a 10% decrease from the first QCR (90.48%<br />
down to 80.00%). The largest county was included in the second QCR <strong>an</strong>d this may have attributed to the decreased percentage.<br />
7 th Quarter Documentation: (1) Social Services Report - Cumulative Qualitative Case Reviews, October 2003 - June 2004 <strong>an</strong>d (2)<br />
the Revised Qualitative Reviewer H<strong>an</strong>dbook (this is the review instrument)<br />
8 th Quarter Report: Achieved. The Administrative Services Section, formerly the Evaluation <strong>an</strong>d Reporting Section, beg<strong>an</strong> case<br />
reviews in October 2003. They have reviewed 113 r<strong>an</strong>domly selected cases from October 2003 through September 2004 (25 cases<br />
Oct-Dec 03; 37 cases J<strong>an</strong>-Mar 04; 10 cases Apr-Jun 04; <strong>an</strong>d 41 cases Jul-Sep 04). These reviews were similar to the Federal Child <strong>an</strong>d<br />
Family Services review <strong>an</strong>d assessed the quality <strong>of</strong> services provided to children <strong>an</strong>d families. Ratings were based upon case record<br />
documentation <strong>an</strong>d interviews with staff, children, birth <strong>an</strong>d foster parents, service providers, <strong>an</strong>d stakeholders. The QCR Summary<br />
Report indicates the needs <strong>an</strong>d services indicator has fluctuated each quarter. While the 3 rd quarter QCR had a 100% strength rating,<br />
the fourth <strong>an</strong>d final quarter had a strength rating <strong>of</strong> 70.73%. The cumulative (10/2003 - 09/2004) strength rating for this indicator is<br />
76.42%. To some degree, the fact that different counties are reviewed each quarter will impact data results. However, the state is<br />
committed to examining extreme data fluctuations.<br />
Safe Futures – A Pl<strong>an</strong> for Program Improvement<br />
Georgia <strong>Department</strong> <strong>of</strong> Hum<strong>an</strong> Resources<br />
November, 2004 Quarter 8 - Work Pl<strong>an</strong> I Page 8