CLAIMS HANDBOOK - Department of Human Services

BENEFIT RECOVERY (CLAIMS) HANDBOOK
IPV DISQUALIFICATIONS
IPV disqualification takes precedence over eligibility status and other penalties. SUCCESS
demographics screen (DEM3) is used to impose disqualifications for customers currently
receiving TANF or FS benefits. An agency error will exist if a disqualification is not
imposed correctly.
TANF Disqualification
A TANF disqualification period begins only if the customer is receiving TANF benefits.
Once the disqualification period is imposed, it remains in effect until the end of the
disqualification period, regardless of the continuing eligibility of the customer. The county
must create a manual tracking mechanism for pending disqualifications. Documentation
should be entered on DEM3 Remarks Screen, if possible, and the program file should be
marked to alert the case manager at reapplication. Adequate notice must be provided.
Disqualification must be effective no earlier than the month following adequate notice but
no later than the first day of the second month following that notice.
Food Stamp Disqualification
1) A FS disqualification period begins whether or not the customer is actively
receiving benefits and continues until the end of the assigned
disqualification period.
2) Information is entered on DRS regardless of the status of the FS case.
3) DO NOT reactivate a closed FS case to impose a disqualification in
SUCCESS. An online alert signifying a disqualification exists will be
generated if an AU reapplies.
4) Adequate notice is provided to the AU prior to imposing the FS
disqualification. Timely notice is not required.
5) If the disqualification is not imposed on an active AU for the appropriate
month, an overpayment exists.
The FS IPV disqualification is imposed based on the following criteria:
• within 45 days of the date of the court conviction
• within 45 days of the date the Consent Agreement is signed
• the first month following the month AU receives written notification from the
Administrative Law Judge (ADH)
• the first month following the month the disqualified individual signs the WDH
Procedures Upon Receipt of Final Disposition Letter from OPIC:
Rev December ‘10 43