CLAIMS HANDBOOK - Department of Human Services
CLAIMS HANDBOOK - Department of Human Services
CLAIMS HANDBOOK - Department of Human Services
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BENEFIT RECOVERY (<strong>CLAIMS</strong>) <strong>HANDBOOK</strong><br />
IPV DISQUALIFICATIONS<br />
IPV disqualification takes precedence over eligibility status and other penalties. SUCCESS<br />
demographics screen (DEM3) is used to impose disqualifications for customers currently<br />
receiving TANF or FS benefits. An agency error will exist if a disqualification is not<br />
imposed correctly.<br />
TANF Disqualification<br />
A TANF disqualification period begins only if the customer is receiving TANF benefits.<br />
Once the disqualification period is imposed, it remains in effect until the end <strong>of</strong> the<br />
disqualification period, regardless <strong>of</strong> the continuing eligibility <strong>of</strong> the customer. The county<br />
must create a manual tracking mechanism for pending disqualifications. Documentation<br />
should be entered on DEM3 Remarks Screen, if possible, and the program file should be<br />
marked to alert the case manager at reapplication. Adequate notice must be provided.<br />
Disqualification must be effective no earlier than the month following adequate notice but<br />
no later than the first day <strong>of</strong> the second month following that notice.<br />
Food Stamp Disqualification<br />
1) A FS disqualification period begins whether or not the customer is actively<br />
receiving benefits and continues until the end <strong>of</strong> the assigned<br />
disqualification period.<br />
2) Information is entered on DRS regardless <strong>of</strong> the status <strong>of</strong> the FS case.<br />
3) DO NOT reactivate a closed FS case to impose a disqualification in<br />
SUCCESS. An online alert signifying a disqualification exists will be<br />
generated if an AU reapplies.<br />
4) Adequate notice is provided to the AU prior to imposing the FS<br />
disqualification. Timely notice is not required.<br />
5) If the disqualification is not imposed on an active AU for the appropriate<br />
month, an overpayment exists.<br />
The FS IPV disqualification is imposed based on the following criteria:<br />
• within 45 days <strong>of</strong> the date <strong>of</strong> the court conviction<br />
• within 45 days <strong>of</strong> the date the Consent Agreement is signed<br />
• the first month following the month AU receives written notification from the<br />
Administrative Law Judge (ADH)<br />
• the first month following the month the disqualified individual signs the WDH<br />
Procedures Upon Receipt <strong>of</strong> Final Disposition Letter from OPIC:<br />
Rev December ‘10 43