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Customer information<br />

The following publications are available at<br />

www.countryenergy.com.au, from customer service<br />

centres or through our call centre on 13 23 56.<br />

Network and pricing<br />

Capital contributions<br />

Electricity network services pricing and service<br />

Information Package 2001<br />

Electricity Supply Standard<br />

Network price list August 2002<br />

Reimbursement scheme for rural and large<br />

load customers<br />

Electricity Network Performance Report<br />

Wagga Wagga Gas Network Pricing 2005<br />

Adelong, Gundagai and Tumut Gas Transportation<br />

Charges November 2004<br />

Bombala and Cooma Gas Transportation Charges<br />

November 2004<br />

SW Slopes Gas Transportation Charges<br />

November 2004<br />

CE Gas Access Arrangement Wagga Wagga Gas<br />

Network 1999<br />

Proposed network improvements<br />

Electricity System Development Review 2002<br />

Joint TransGrid and Country <strong>Energy</strong> request for<br />

proposals for demand management or local<br />

generation on the Mid North Coast<br />

Retail regulation<br />

Country <strong>Energy</strong> regulated retail price list – July 2005<br />

Standard form customer supply contract (Electricity)<br />

Summary for small retail customers of standard form<br />

electricity connection contract<br />

Your rights regarding bills and charges for electricity<br />

Standard form customer connection contract<br />

Negotiated short form customer connection contract<br />

Standard Form Contract – terms and conditions for the<br />

supply of natural gas<br />

Summary for small retail customers of Country <strong>Energy</strong><br />

Standard form gas contract<br />

Your rights regarding bills and charges for gas<br />

Electricity Industry Guideline No.13: Greenhouse gas<br />

disclosure on electricity customers’ bills<br />

Guideline No.10: Confidentiality and explicit informed<br />

consent – electricity and gas<br />

Victorian Interim Operating Procedure – wrongful<br />

disconnections<br />

Corporate<br />

Annual Report 2003-2004<br />

Bushfire risk management<br />

Connecting to the electricity network<br />

Country <strong>Energy</strong>’s Privacy Policy<br />

Environment Policy<br />

Identifying potential cogeneration sites<br />

Sponsorship Guidelines<br />

Statement of Affairs for the Period Ending<br />

30 June 2003<br />

Vegetation Management Plan<br />

What all residents should know about living with<br />

electricity easements<br />

What to do if the lights go out<br />

Safety<br />

Christmas lights safety checklist<br />

Customer Installation Safety Plan<br />

Electrical hazard awareness<br />

Electrical Safety Rules Code of Practice<br />

Health and Safety Policy<br />

Keep structures a safe distance<br />

Public Electrical Safety Awareness Plan<br />

Safety first handbook<br />

Natural gas safety and you<br />

Structures near powerlines<br />

Safety fact sheets<br />

97<br />

COUNTRY ENERGY ANNUAL REPORT 2004–2005

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