Full Version - Essential Energy

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8 OH & S management system Prior to developing this Occupational Health and Safety Management System (OHSMS), the previous distributors that now comprise Country Energy, had robust safety systems. The merger presented an ideal opportunity to integrate the best features of the existing processes and systems and incorporate additional best practice features. This integration process is now complete, resulting in a comprehensive OHSMS, which is functional in the workplace and designed to comply with AS/ NZS 4801:2001 – Occupational Health and Safety Management Systems Standard. An independent audit of the system will commence in August 2005, expected to be followed by certification in late November. Future goals – maintain compliance with AS/ NZS 4801:2001 – Occupational Health and Safety Management Systems Standard. Lifting the profile Unique, bright yellow notice boards have been erected at all sites to provide an easy point of reference for safety information. This is helping to lift the profile of safety and demonstrates our commitment to creating a safe and healthy workplace. Employees decide on the items for display and typical information includes – • Days since the last Lost Time Injury at the site • Regional and corporate Lost Time Injury Frequency Rate history graphs • Hazard alerts, injury advice or incident notifications • Powerful Health promotions • Health and Safety Regional Improvement Groups information • Safety tips. Knowledge is power Sharing safety information has become more sophisticated. In addition to company-wide internal communications and the new notice boards, we have – • Introduced refined safety inductions for all new employees and contractors, which helps ensure everyone starts from a common platform and understands that safety is our number one priority • Conducted safety behavioural sessions for all supervisors to help them better understand their Occupational Health and Safety (OH & S) role. Discussions revolved around the links between OH & S and organisational goals, OH & S legislation, the identification of key safety issues and leadership behaviours and the development of practical safety action plans. The sessions contributed significantly to the development of regional safety improvement plans, with an overriding focus on strong leadership and personal ownership of safety • Introduced mobile phone text message hazard alerts to notify work teams of serious hazards. Being instant, text messages reduce the amount of time employees are exposed to potential hazards • Restructured safety committees and improved consultation to break down some of the organisation’s safety barriers • Appointed Public Safety Coordinators to promote electrical and gas safety to the public. Safe work methods Safe Work Method Statements (SWMS) have been distributed to all field employees, to be used in conjunction with existing safety management tools, such as the highly successful Hazard Identification and Risk Assessment and Control (HIRAC) process. A SWMS is a working document which outlines the steps to be taken to complete a particular task, and the potential hazards and associated risks for each step. It has three basic elements – job steps, hazards and identified control measures for each particular task. Powerful Health Work occupies half an employed adult’s waking life, so the workplace is the ideal setting to introduce health management services. Both Country Energy and employees stand to benefit from this program, which includes a flu vaccination scheme, a skin cancer screening program, fitness assessments, corporate subsidies for health and fitness activities, healthy theme months, Powerful Health champions and healthy points and prizes. Powerful Health is helping to improve morale and employees’ quality of life. During the past 12 months, the program has seen reimbursements for flu vaccinations and subsidies for the “gap” cost of skin cancer screening. Future goals – reduce days lost due to injury to 350 during 2005-2006. COUNTRY ENERGY ANNUAL REPORT 2004–2005

Workers compensation In addition to providing financial benefits, a focus on insurance costs can enhance the injury management process by allowing us to find suitable duties quicker, reducing Lost Time Injuries (LTIs) and minimising the time taken for employees to return to normal duties. Injured workers are provided support through our team of occupational therapists, regional safety coordinators and local return to work coordinators, to ensure their injury and their return to work program is managed in line with best practice. Country Energy is moving to a self insurance workers compensation model during 2005-2006. No longer will employees have to deal with insurance companies. They will be able to discuss their workers compensation issues with trained and dedicated Country Energy employees. In the majority of cases, dealing with workers compensation in-house will also reduce the time needed to resolve claims. Future goals – our estimated Workers Compensation insurance premium for 2005-2006 is $11.2 million. Under self insurance, this is expected to reduce to below $8 million. A key priority next year is to reduce by five per cent the time taken for injured workers to return to normal duties. First aid First aid procedures have been reviewed to consider the likely injuries and illnesses that might occur in the workplace and the number and distribution of employees (and likely contractors and visitors), size, layout and location of each worksite. Trained first aid attendants have been appointed at all work sites and communicated across the business. The identification and purchase of first aid supplies was also rationalised and consolidated through our existing stationery supplier. The successful formula for our public safety plan includes – • Using a range of communication methods to reach target audiences including, direct mail, advertising, media, training videos, safety kits and warning signage • Timing campaigns to coincide with high risk safety periods, such as school holidays and seasonal farming activities • Repeated use of the “Watch out, watch out, there are powerlines about” slogan as our primary message • Increased visibility and face-to-face contact with industry and other organisations, enabling us to help develop safer work statements and deliver best practice outcomes • Attending trade shows, seminars, major field days and agricultural events, as well as targeted forums and training sessions for industry, councils, schools, emergency services and community groups we consider “at risk”, such as truck drivers, cotton farmers, pilots and emergency services personnel. Future goals – to measure the new public safety plan’s effectiveness, we aim to survey identified “at risk” groups during 2005-2006, to gauge their understanding of safety messages. While we strive to ensure there are no public safety incidents, our target for 2005-2006 is less than 100 public safety incidents. 9 Public safety Considering the vast and unique nature of our network, we have a wide range of community groups to incorporate into our public safety plan. A strategy has been developed to provide effective communication to a diverse audience, identifying and addressing the key areas in which community groups or activities could pose an electrical safety hazard. COUNTRY ENERGY ANNUAL REPORT 2004–2005

Workers compensation<br />

In addition to providing financial benefits, a focus on<br />

insurance costs can enhance the injury management<br />

process by allowing us to find suitable duties quicker,<br />

reducing Lost Time Injuries (LTIs) and minimising the<br />

time taken for employees to return to normal duties.<br />

Injured workers are provided support through our team<br />

of occupational therapists, regional safety coordinators<br />

and local return to work coordinators, to ensure their<br />

injury and their return to work program is managed in<br />

line with best practice. Country <strong>Energy</strong> is moving to<br />

a self insurance workers compensation model during<br />

2005-2006.<br />

No longer will employees have to deal with insurance<br />

companies. They will be able to discuss their workers<br />

compensation issues with trained and dedicated<br />

Country <strong>Energy</strong> employees. In the majority of cases,<br />

dealing with workers compensation in-house will also<br />

reduce the time needed to resolve claims.<br />

Future goals – our estimated Workers Compensation<br />

insurance premium for 2005-2006 is $11.2 million.<br />

Under self insurance, this is expected to reduce to<br />

below $8 million. A key priority next year is to reduce<br />

by five per cent the time taken for injured workers to<br />

return to normal duties.<br />

First aid<br />

First aid procedures have been reviewed to consider<br />

the likely injuries and illnesses that might occur in<br />

the workplace and the number and distribution of<br />

employees (and likely contractors and visitors), size,<br />

layout and location of each worksite. Trained first aid<br />

attendants have been appointed at all work sites and<br />

communicated across the business.<br />

The identification and purchase of first aid supplies was<br />

also rationalised and consolidated through our existing<br />

stationery supplier.<br />

The successful formula for our public safety plan<br />

includes –<br />

• Using a range of communication methods to reach<br />

target audiences including, direct mail, advertising,<br />

media, training videos, safety kits and warning<br />

signage<br />

• Timing campaigns to coincide with high risk safety<br />

periods, such as school holidays and seasonal farming<br />

activities<br />

• Repeated use of the “Watch out, watch out, there<br />

are powerlines about” slogan as our primary<br />

message<br />

• Increased visibility and face-to-face contact with<br />

industry and other organisations, enabling us to help<br />

develop safer work statements and deliver best<br />

practice outcomes<br />

• Attending trade shows, seminars, major field days<br />

and agricultural events, as well as targeted forums<br />

and training sessions for industry, councils, schools,<br />

emergency services and community groups we<br />

consider “at risk”, such as truck drivers, cotton<br />

farmers, pilots and emergency services personnel.<br />

Future goals – to measure the new public safety plan’s<br />

effectiveness, we aim to survey identified “at risk”<br />

groups during 2005-2006, to gauge their understanding<br />

of safety messages.<br />

While we strive to ensure there are no public safety<br />

incidents, our target for 2005-2006 is less than 100<br />

public safety incidents.<br />

9<br />

Public safety<br />

Considering the vast and unique nature of our network,<br />

we have a wide range of community groups to<br />

incorporate into our public safety plan. A strategy has<br />

been developed to provide effective communication to<br />

a diverse audience, identifying and addressing the key<br />

areas in which community groups or activities could<br />

pose an electrical safety hazard.<br />

COUNTRY ENERGY ANNUAL REPORT 2004–2005

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