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32<br />

Environmental management system<br />

A new system was developed during the year, in<br />

preparation for ISO 14001 certification. This was a<br />

significant achievement, particularly considering our<br />

geographic diversity and the need for the system to<br />

cover the whole business. All procedures are complete<br />

and the system will be subject to external audit early in<br />

the new financial year.<br />

ISO 14001 is an international standard which<br />

outlines the recognised best practice environmental<br />

management processes. To maintain certification,<br />

we must establish and maintain systems and<br />

practices which include the use of environmental<br />

policies, management plans, risk analysis, continuous<br />

improvement, employee education and training,<br />

emergency preparedness and reporting.<br />

2004-2005 KPI – develop environmental magament<br />

system by June 2005<br />

Outcome – completed<br />

Future goals – obtain and maintain external<br />

certification in 2005-2006.<br />

Greening up our act<br />

Since January 2004, we have committed to purchasing<br />

100 per cent green energy for 282 sites, including all of<br />

our field service centres, 20 customer service centres,<br />

43 offices, 48 zone substations and 42 other properties.<br />

Under the Australian Building Greenhouse Rating<br />

(ABGR) Scheme, eight of our properties were awarded<br />

‘five-star’ greenhouse ratings during the year. The<br />

scheme, administered by the Department of <strong>Energy</strong>,<br />

Utilities and Sustainability, is a world-first initiative that<br />

rates buildings on greenhouse performance from one<br />

to five stars.<br />

Future goals – achieve ‘five star’ ratings at our<br />

Bathurst and Wagga Wagga premises in the near<br />

future.<br />

Saving more energy<br />

The following initiatives will soon be implemented to<br />

further reduce energy consumption and greenhouse<br />

gas emissions –<br />

• Building Management System (BMS) to manage<br />

lighting and air-conditioning at Port Macquarie and<br />

Bathurst corporate offices<br />

• Quantum Solar hot water systems at Bathurst,<br />

Port Macquarie, Orange and Wagga Wagga<br />

• Power Factor Correction at Bathurst and Orange<br />

• Movement sensors in all stand-alone offices and<br />

meeting rooms<br />

• Lighting upgrade to energy efficient T5 lighting at<br />

Bathurst corporate office<br />

• Timers on all hot water and cooling units in kitchens<br />

• Insulation batts at Port Macquarie corporate office<br />

• Proposed field service centre energy saving<br />

competition involving employees<br />

• Analysis of any new building or refurbishment<br />

undertaken by Country <strong>Energy</strong>’s energy answers<br />

business, to ensure optimum energy saving<br />

techniques are utilised.<br />

Helping primary producers<br />

The issue of soil contamination around power poles is<br />

of increasing concern for primary producers, particularly<br />

considering the quality assurance requirements from<br />

Meat and Livestock Australia. A standard livestock<br />

production assurance letter for property owners<br />

seeking certification has been developed, outlining our<br />

past practices as well as current chemical application<br />

practices.<br />

The minimisation of soil disturbance during<br />

maintenance work and use of environmentally<br />

acceptable chemicals has reduced any potential impact.<br />

Soil/pole tests are carried out at a customer’s request<br />

if potentially harmful chemicals may have been used in<br />

the past.<br />

2004-2005 target – develop written materials to assist<br />

primary producers in achieving certification<br />

Outcome – completed<br />

Future goals – continue to minimise soil disturbance<br />

and use environmentally acceptable chemicals when<br />

treating poles.<br />

COUNTRY ENERGY ANNUAL REPORT 2004–2005

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