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32<br />
Environmental management system<br />
A new system was developed during the year, in<br />
preparation for ISO 14001 certification. This was a<br />
significant achievement, particularly considering our<br />
geographic diversity and the need for the system to<br />
cover the whole business. All procedures are complete<br />
and the system will be subject to external audit early in<br />
the new financial year.<br />
ISO 14001 is an international standard which<br />
outlines the recognised best practice environmental<br />
management processes. To maintain certification,<br />
we must establish and maintain systems and<br />
practices which include the use of environmental<br />
policies, management plans, risk analysis, continuous<br />
improvement, employee education and training,<br />
emergency preparedness and reporting.<br />
2004-2005 KPI – develop environmental magament<br />
system by June 2005<br />
Outcome – completed<br />
Future goals – obtain and maintain external<br />
certification in 2005-2006.<br />
Greening up our act<br />
Since January 2004, we have committed to purchasing<br />
100 per cent green energy for 282 sites, including all of<br />
our field service centres, 20 customer service centres,<br />
43 offices, 48 zone substations and 42 other properties.<br />
Under the Australian Building Greenhouse Rating<br />
(ABGR) Scheme, eight of our properties were awarded<br />
‘five-star’ greenhouse ratings during the year. The<br />
scheme, administered by the Department of <strong>Energy</strong>,<br />
Utilities and Sustainability, is a world-first initiative that<br />
rates buildings on greenhouse performance from one<br />
to five stars.<br />
Future goals – achieve ‘five star’ ratings at our<br />
Bathurst and Wagga Wagga premises in the near<br />
future.<br />
Saving more energy<br />
The following initiatives will soon be implemented to<br />
further reduce energy consumption and greenhouse<br />
gas emissions –<br />
• Building Management System (BMS) to manage<br />
lighting and air-conditioning at Port Macquarie and<br />
Bathurst corporate offices<br />
• Quantum Solar hot water systems at Bathurst,<br />
Port Macquarie, Orange and Wagga Wagga<br />
• Power Factor Correction at Bathurst and Orange<br />
• Movement sensors in all stand-alone offices and<br />
meeting rooms<br />
• Lighting upgrade to energy efficient T5 lighting at<br />
Bathurst corporate office<br />
• Timers on all hot water and cooling units in kitchens<br />
• Insulation batts at Port Macquarie corporate office<br />
• Proposed field service centre energy saving<br />
competition involving employees<br />
• Analysis of any new building or refurbishment<br />
undertaken by Country <strong>Energy</strong>’s energy answers<br />
business, to ensure optimum energy saving<br />
techniques are utilised.<br />
Helping primary producers<br />
The issue of soil contamination around power poles is<br />
of increasing concern for primary producers, particularly<br />
considering the quality assurance requirements from<br />
Meat and Livestock Australia. A standard livestock<br />
production assurance letter for property owners<br />
seeking certification has been developed, outlining our<br />
past practices as well as current chemical application<br />
practices.<br />
The minimisation of soil disturbance during<br />
maintenance work and use of environmentally<br />
acceptable chemicals has reduced any potential impact.<br />
Soil/pole tests are carried out at a customer’s request<br />
if potentially harmful chemicals may have been used in<br />
the past.<br />
2004-2005 target – develop written materials to assist<br />
primary producers in achieving certification<br />
Outcome – completed<br />
Future goals – continue to minimise soil disturbance<br />
and use environmentally acceptable chemicals when<br />
treating poles.<br />
COUNTRY ENERGY ANNUAL REPORT 2004–2005