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• Large snowfalls in the Snowy Mountains, where field<br />

crews had to shovel through snow to access Perisher<br />

zone substation<br />

• Bushfires in Parkes – destroying up to 8,000 hectares<br />

of land and causing significant network damage.<br />

Twenty six poles had to be replaced over two days<br />

• Twenty-eight thousand lighting strikes in one night in<br />

Orange – extra crews from across the region called in<br />

to repair the damage.<br />

Our decentralised workforce allows the rapid<br />

deployment of employees and resources in<br />

emergencies. For instance, in October 2004 field<br />

crews from Grafton, Lismore, Ballina, Taree, Bathurst,<br />

Orange, Parkes and Forbes joined local crews in Coffs<br />

Harbour to quickly restore power to more than 15,000<br />

customers following severe storms and flooding.<br />

Independent review<br />

In October 2004, Country <strong>Energy</strong> invited a Price<br />

Waterhouse Coopers’ partner and consulting electrical<br />

engineer to undertake a high level independent<br />

assessment of our network asset management<br />

strategy. Conducted over three months, it relied<br />

on a mix of internal data, published information and<br />

interviews with managers and frontline employees.<br />

In February, the review authors reported that –<br />

Our overall assessment is that Country <strong>Energy</strong><br />

is heading in the right direction. By and large the<br />

appropriate systems and procedures are either in<br />

place, in the process of being put in place, or there<br />

are plans to put them in place at some stage in the<br />

next one to two years. Clearly, there is a great deal<br />

of work yet to be done, but we gained confidence<br />

that Country <strong>Energy</strong> has assessed the position well,<br />

knows what needs to be done and has plans in<br />

place to achieve its aims (page 8).<br />

The authors recognised benefits in our decentralised,<br />

regional management structure, reporting that –<br />

This allows local problems to be focused upon<br />

by management who are close to, and should<br />

understand local issues… While other models are<br />

worthy of consideration we believe that the structure<br />

currently in place has served Country <strong>Energy</strong> well<br />

(page 65).<br />

While we were reassured by the review’s findings,<br />

there is still much work to be done. We recognise there<br />

are further process improvements that we must make.<br />

Future goals – implement review recommendations<br />

to achieve industry leadership in network asset<br />

management.<br />

Better asset management<br />

Our asset management strategies and policies are<br />

well established, covering network planning and<br />

development, project design and management, risk<br />

management, reliability management, engineering<br />

standards, safety, network operations and maintenance.<br />

Our commitment to best practice asset management<br />

strategies is reflected in our Network Asset<br />

Management Plan, which employs the New South<br />

Wales Government’s Total Asset Management System.<br />

This plan details strategies to manage the entire<br />

network and invest in capacity and reliability-driven<br />

augmentation, asset maintenance, refurbishment and<br />

demand side management. The plan applies these<br />

strategies over the life of an asset, from construction<br />

to replacement or disposal and has three major<br />

elements – capital investment strategic planning, asset<br />

renewal and replacement strategic planning and asset<br />

maintenance strategic planning.<br />

AMOSS<br />

During the year, our Asset Management and Operating<br />

Support System (AMOSS) was extended to include<br />

details of all zone substation protection equipment.<br />

A project is also underway to load and manage zone<br />

substation maintenance.<br />

The system is accessed by a wide cross section of<br />

the business, with 1,200 registered users. Since<br />

its deployment last year, it has proved useful as<br />

a consolidated asset management system for all<br />

electricity network assets. The AMOSS applications<br />

provide automated transfer of asset data and a fieldbased<br />

mapping application for more than 100 asset<br />

inspectors and provides the mechanism for a further<br />

100 design project managers to create and manage<br />

network extension and system augmentation projects.<br />

Production of geographic map books for field staff is<br />

currently underway, with many field service centres<br />

already realising the benefits of a consolidated data<br />

source and application functionality designed to<br />

increase field operations productivity.<br />

Future goals – complete the geographic map books<br />

for field crews, expand system to accommodate<br />

gas network assets and the management of zone<br />

substation maintenance.<br />

21<br />

COUNTRY ENERGY ANNUAL REPORT 2004–2005

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