CONNECTED HOME - ENABLING A DIGITAL LIFESTYLE

CONNECTED
HOME - ENABLING
A DIGITAL LIFESTYLE
Enabling Service Providers to deploy and integrate a variety of Nextgen
Services in the consumer’s premises
INDUSTRY TRENDS
Connected Home solutions offer CSPs an attractive opportunity to improve their bottom line, while also opening new opportunities for growth. Market
research has already conrmed consumer interest in comprehensive connected home offerings. However, only 25-30% of the subscribers are willing to
pay for selected services especially energy management and home security. To maximize ARPU, CSPs will have to create lucrative offers by bundling mature
services like voice, data and entertainment along with complementary services like home security and energy management.
INDUSTRY CHALLENGES
Rapid evolution of services by a service provider have left the service providers facing business and technology constraints in their quest to offer a comprehensive
solution in an agile market place.
BUSINESS CHALLENGES TECHNOLOGY CHALLENGES
Monetisation of services
Ability to offer innovative
Connected Home bundled offers
Rapid on-boarding of new devices
Ability to offer any services
anywhere and anytime
Inability to leverage insights for
customer experience
CONNECTED HOME SOLUTION
Connected Home
Offerings
Voice
Broadband Internet
Media
Home security
Energy Management
Successful Connected home solution needs a balanced approach towards business, IT,
technology and cost-effective operations. Wipro is uniquely positioned to enable CSPs in
their connected home solutions with deep-expertise across all four quadrants. Wipro has
created a solution framework to address the challenges in the Connected Home solution
through it’s experience with leading network OEMS, device, STB vendors and IT software
vendors. In addition, its deep expertise in industry segments like Media, Energy and
manufacturing industry has been very useful in building vertical solutions
BUSINESS
ACCELERATORS
Fragmented systems landscape
Unied device management capability
Unied service delivery & managment
capability
Increased development & support cost
Higher operation cost & complexity
UNIFIED SUBSCRIBER MANAGEMENT
APP TOOLKITS
ANALYTICS
DEVICE
ENGINEERING
INTEGRATED SERVICE MANAGEMENT
B/OSS SYSTEMS
SERVICE DELIVERY
OPERATIONS

SOLUTION DRIVERS BUSINESS BENEFITS
1.
2.
3.
4.
Business
Accelerators
IT
Enablers
Technology
Enablers
Operational
Enablers
Wipro is well positioned to leverage its SI capabilities and partner eco system to address any specic needs of the CSP outside the standard suite of offerings.
The solution is modeled on four drivers:
Business process libraries for each domain
Flexible customer, account and product models
Advanced analytics for enchancing revenue and UX
Unied service delivery framework
Pre-integrated solution - RAPIDS 2.0
Unied Subscriber management solution
Enabling multi-device, multi-domain capabilities
Device engineering capabilities - Gateway, STB
Application development toolkits
Business and Operational outsourcing
Device testing and certication lab
Customer experience managment
Customer Experience : Unied customer experience
across all domains, simplify installation and usage complexity
Product & Service Innovation: Flexible products and
offering models and exible account hierarchy, supported by
analytics
Integrated Service delivery: Unied service delivery
capability, rapid on-boarding of new services and devices
Simplied Operations: Managing complex & variable
service assurance needs across domains, unied device
management
WINNING IN A DIGITAL WORLD
1.
2.
3.
4.
Reduce time to market by using reusable assets and accelerators
Reduce Cost to Serve & Cost to Operate through efcient
operating models
Reduced risk of delivery through proven results in >90% of
programs
Maximize returns by Risk-Reward & Outcome based commercial
models
Wipro’s comprehensive suite of converged services addresses the entire digital value chain which includes Content Providers, Independent Software
Vendors, Network Equipment Vendors, Communication Service Providers, Media, Entertainment & OTT players as well as Device Vendors. Our vertically
aligned business model allows us to understand customer business imperatives and technology service lines give us the unique ability to architect
integrated technology solutions partnering with organizations to Do Business Better and win in a Digital World.
ABOUT WIPRO
Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that
delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience
and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its
comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro
Technologies has 131,000 employees and clients across 54 countries. For more information, please visit www.wipro.com
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DO BUSINESS BETTER
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