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4<br />

Global Cover Story<br />

Commercial Vehicles Actros Model Refinement<br />

More Than Just a Facelift<br />

About three years ago, the Commercial Vehicle division started a model<br />

refinement project for the Actros to update the truck series originally introduced<br />

in 1996. For the first time, this upgrade project has incorporated<br />

some new steps that have significantly revised the product development<br />

process and, at the same time, have had positive effects on the collaboration<br />

between <strong>Daimler</strong>Chrysler and its supply partners.<br />

At this point, we can let you in on<br />

some of what has already been accomplished:<br />

When the Actros MP II (“MP II”<br />

is the internal designation for the model<br />

refinement project) is finally presented to<br />

the public at next year’s IAA commercial-vehicle<br />

show in Hanover, those<br />

attending will see “an almost entirely<br />

new vehicle,” states Achim Hornung,<br />

head of Procurement Commercial Vehicles,<br />

Exterior, Area Support, referring to the<br />

vehicle’s multifaceted features which are<br />

as new as the implemented development<br />

process itself. “We applied this revamped<br />

process for the first time in the Actros<br />

refinement,” he reminisces. “The goal<br />

of the new approach was<br />

to involve our suppliers even earlier on<br />

in exercising their own responsibilities for<br />

component development.”<br />

A Far More Stringent Process. With the<br />

introduction of skeleton specifications,<br />

concept approvals and functional specifications<br />

during the design phase, the overall<br />

development process was tightened up<br />

considerably. “Sure, having to write a<br />

comprehensive document like a detailed<br />

functional spec can be very time-consuming,”<br />

Hornung concedes, “but in the long<br />

run it pays off in supporting product<br />

development.” As early as during the<br />

concept approval stage potential suppliers<br />

were already involved in contributing<br />

their competing ideas to the process.<br />

These proposals were then evaluated<br />

to determine which ones were most<br />

promising from both technological and<br />

economic standpoints. In addition to<br />

Procurement, above all Development, but<br />

also plant representatives from Logistics,<br />

Quality Assurance as well as from<br />

Production Planning and Cost Planning<br />

were involved in making these selections.<br />

After this phase, while being supported<br />

by <strong>Daimler</strong>Chrysler, the suppliers finally<br />

selected were expected to conduct “their<br />

own largely independent development<br />

work,” Hornung explains, adding that,<br />

“the extent to which we have consistently<br />

employed this approach in this model<br />

refinement project had never been<br />

attempted before.”<br />

Close Interdisciplinary Collaboration.<br />

In this process phase, the PIF (Permanent<br />

Interdisciplinary Function) team organization<br />

once again proved its worth. “It

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