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14 Global News Process for Supplier Warranty Reduction more Efficient Chrysler’s warranty system has been modified to create a more efficient warranty process for fasteners. Previously, dealers could only designate entire components as the problem, which caused suppliers to perform detailed analysis of an entire component, when in reality a fastener was determined as the root cause. This year, the process has changed. The Supplier Warranty Reduction Team of the Chrysler Group has created a coding system that enables dealers to more accurately pinpoint the causes of problems within components, such as fasteners. Chrysler’s Supplier Warranty Team proved that fasteners did, at times, play a role in what was believed to be the failure of some warranted components. This new system also allows dealers to directly transmit detailed reports about the parts of a component to the effected Chrysler purchasing departments and suppliers. Renee Stirrett, Chrysler Supplier Warranty Reduction Team: “This warranty system will increase efficiency and improve the effectiveness of warranty claims.” For more information on Supplier Warranty contact Renee Stirrett Phone +01-248-451-5614 rss19@daimlerchrysler.com
The Environment Wins with Innovative Ideas from DaimlerChrysler Employees and Suppliers By saving more than $100 million, eliminating more than 60 million pounds of waste and reducing emissions, Daimler- Chrysler employees are demonstrating that environmental responsibility makes good business sense. These cost savings and benefits are quantified by 10 employee teams who were honored by DaimlerChrysler with this year’s Environmental Leadership Awards (ELA). The ELA is an annual competition sponsored by Daimler- Chrysler for its employees and supplier partners. The 10 finalists were chosen from 108 entries representing eight countries around the world. The awards recognize and reward employees and suppliers for innovative ideas that achieve one of the fundamental corporate objectives of DaimlerChrysler – environmental responsibility. Karmann builds Crossfire Following are short descriptions of the five winning entrants: The Chrysler Group worked with 1 Gage Products and Valvoline to develop a process to redistill and then use recycled engine coolant at its 11 U.S. and Canadian assembly plants. In Sindelfingen, Germany, employees 2 and the Council for Scientific and Industrial Research (a South African research council) developed a process to use sisal fibers locally found in South Africa to produce the fiber-reinforced rear shelves for the Mercedes C-Class built in South Africa. Over an eight year period of time, 3 the Chrysler Group, PPG Industries and BASF Coatings Division made significant changes to paint materials and processes. These changes reduced the emissions of hazardous air pollutants, volatile organic compounds, toxic release inventory substances and hazardous waste. 4 15 The Chrysler Group created a solvent management partnership along with its supply partners to create a group-wide process to manage solvents and cleaners in the paint shops of all 11 U.S. and Canadian assembly plants. 5 In partnership with suppliers, the World Bank and the United Nations Development Programs/Global Environment Facility, DaimlerChrysler developed a clean air initiative in Brazil. This project involved two initiatives, the first being fuel cell buses for urban transportation in Latin American cities. The second was a program that focused on reversing the deterioration of urban air quality resulting from rapid urbanization, increased vehicle transportation and industrial production. DaimlerChrysler will produce the Chrysler Crossfire in Osnabrück together with Karmann GmbH. Only 18 months after the production decision, the company plans to introduce the vehicle to the market as early as 2003. The Crossfire was well received at the Detroit Auto Show and has been named the best concept study at various auto shows. Karmann, which can look back on 100 years of production experience, has been a long-term partner of DaimlerChrysler and is currently producing the Mercedes-Benz CLK Cabrio as well as the CLK Coupé.
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GlobalSupplier - Daimler

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