TDP Australia's North West - Tourism Western Australia
TDP Australia's North West - Tourism Western Australia
TDP Australia's North West - Tourism Western Australia
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Date of Publication:<br />
MARCH 2010<br />
AUSTRALIA’S NORTH WEST<br />
<strong>Tourism</strong> Development Priorities | 2010 -2015
© <strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong>. March 2010.<br />
ISSN 1834-2418<br />
2 Mill Street<br />
PERTH WA 6000<br />
GPO Box X2261<br />
PERTH WA 6847<br />
Tel: 08 9262 1700<br />
Fax: 08 9262 1702<br />
tourism.wa.gov.au/tdp<br />
visit westernaustralia.com<br />
Disclaimer: This document has been prepared by <strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong> predominantly from information and data gathered in the course of its activities. No person<br />
or organisation should act on the basis of any matter contained in this document without considering and, if necessary, taking appropriate professional advice. Neither<br />
<strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong>, nor any of its employees, undertakes responsibility to any person or organisation in respect of this document. All material in this document is<br />
derived from sources believed to be current and accurate as at the date of publication and is provided in good faith. <strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong> makes no representation<br />
or warranty that any material in this document will be accurate, reliable or complete (nor does <strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong> accept any responsibility arising in any way for<br />
errors in, or omissions from that material, even if those errors or omissions are on account of <strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong>’s negligence). Your use of the information in this<br />
document is entirely at your own risk.<br />
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TABLE OF CONTENTS<br />
<strong>Tourism</strong> in <strong>West</strong>ern <strong>Australia</strong> 2<br />
Government’s role in Destination Development 3<br />
<strong>Tourism</strong> Development Priorities 4<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> 5<br />
Kimberley Sub-Region 8<br />
Pilbara Sub-Region 24<br />
Appendix A – Consultation List 36<br />
Appendix B – The <strong>Tourism</strong> Area Lifecycle 43<br />
Appendix C – Key Points of Contact 46
<strong>Tourism</strong> in <strong>West</strong>ern <strong>Australia</strong><br />
<strong>Tourism</strong> is a major contributor to the <strong>West</strong>ern <strong>Australia</strong>n economy and is directly<br />
linked to the State’s long term prosperity.<br />
<strong>West</strong>ern <strong>Australia</strong>’s tourism industry encourages diversified regional economies<br />
and offers long term development opportunities for regional areas which have<br />
traditionally relied on industries such as mining and agriculture. <strong>Tourism</strong> develops<br />
strong and vibrant regional communities through employment and business<br />
opportunities for people living throughout the state. For indigenous communities,<br />
tourism can offer employment, business development and the maintenance<br />
of culture. The tourism industry is one of few industries to offer economic<br />
opportunities that mutually support and rely on environmental conservation<br />
objectives.<br />
The benefits of the tourism industry in <strong>West</strong>ern <strong>Australia</strong> are real, providing over<br />
82,000 jobs and contributing in excess of over $7.3 billion (both directly and<br />
indirectly) to the <strong>West</strong>ern <strong>Australia</strong>n economy. 1<br />
As illustrated below, the tourism industry is an important part of the overall health<br />
and well being of many different industries in <strong>West</strong>ern <strong>Australia</strong>. 1<br />
Industry<br />
% Industry reliance on <strong>Tourism</strong><br />
Accommodation, cafes and restaurants 52.4%<br />
Retail trade 8.0%<br />
Transport and storage 7.9%<br />
Cultural and recreational services 5.7%<br />
Education 5.7%<br />
Communication services 3.5%<br />
Manufacturing 2.4%<br />
In order to continuosly improve visitor experiences and grow this significant<br />
industry in an environment of ever increasing competition, it is essential that<br />
<strong>West</strong>ern <strong>Australia</strong> continues to invest in developing, refreshing and promoting<br />
destinations and experiences that stimulate visitation to and around the state.<br />
This destination development, coupled with a strong brand and effective<br />
marketing will assist in growing <strong>West</strong>ern <strong>Australia</strong>’s tourism industry through an<br />
underpinning of its brand promise.<br />
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Government’s role in Destination Development<br />
In order to engage in destination development and rejuvenation, the government’s<br />
provision and facilitation of infrastructure and product which both service visitor<br />
needs and encourage private investment in tourism product is seen as essential.<br />
Without infrastructure such as airports, roads, power, water, sewerage, electricity<br />
and telecommunication, investors are generally unwilling to invest in tourism<br />
product.<br />
In <strong>West</strong>ern <strong>Australia</strong>, the capacity of the private sector to finance the development<br />
of basic economic infrastructure such as roads and utilities is restricted by the<br />
size and nature of the tourism industry. There are an estimated 4,000 tourism<br />
businesses in <strong>West</strong>ern <strong>Australia</strong>, the majority of which are small to medium sized<br />
enterprises. 2 Competition between operators and the destinations in which they<br />
are based is intense.<br />
In many areas of <strong>West</strong>ern <strong>Australia</strong> tourism is seasonal, with visitation varying<br />
significantly depending on the time of the year. Construction and operating costs<br />
in remote areas such as the <strong>North</strong> <strong>West</strong> and Ningaloo are extremely high and land<br />
costs in many destinations (particularly in coastal destinations) are impacting on<br />
the business case for investments. These issues can have a huge impact on the<br />
profitability of tourism operators.<br />
As a result of the fragmented, remote and seasonal nature of the tourism industry,<br />
it is understood that the government has a significant role to play in destination<br />
development. Specifically, it is understood that the public sector has a role in<br />
creating a favourable environment for tourism development through infrastructure<br />
investment that supports development of product. A range of government<br />
agencies contribute to this process, including <strong>Tourism</strong> WA, Department of<br />
Planning, Department of Environment and Conservation, Department of Regional<br />
Development and Lands, Regional Development Commissions, Department of<br />
Training, Department of State Development and many more.<br />
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<strong>Tourism</strong> Development Priorities<br />
In recognising the role that many agencies have in destination development, a<br />
set of <strong>Tourism</strong> Development Priorities (<strong>TDP</strong>) have been developed to help identify<br />
tourism product and infrastructure priorities in key destinations around the state.<br />
Five <strong>TDP</strong> documents have been produced in total, one for each of the five<br />
tourism regions in <strong>West</strong>ern <strong>Australia</strong>. While these <strong>TDP</strong> documents do not<br />
canvass all possible projects for the regions, projects and initiatives that have<br />
significant stakeholder support or have been identified as being important in the<br />
development of destinations have been prioritised.<br />
In preparing these <strong>TDP</strong> documents, <strong>Tourism</strong> WA has consulted with an extensive<br />
range of stakeholders. These stakeholders include:<br />
1) Stakeholders with a statewide perspective: 40 in-depth interviews were<br />
completed with key tourism industry stakeholders who were seen to have a<br />
“big picture” state-wide tourism perspective (interviewees included industry<br />
associations, wholesalers, inbound/outbound tour operators, airlines and<br />
relevant government agencies).<br />
2) Stakeholders with a regional perspective: 24 in-depth interviews<br />
were completed with key tourism industry stakeholders who had a<br />
detailed perspective on one or more of <strong>West</strong>ern <strong>Australia</strong>’s five tourism<br />
regions (interviewees included Regional <strong>Tourism</strong> Organisations, Regional<br />
Development Commissions, and operators and other private and public<br />
organisations with an interest in multiple destinations within a region).<br />
3) Stakeholders with a detailed understanding of key destinations:<br />
166 semi-structured telephone interviews were completed with key tourism<br />
stakeholders who had a detailed perspective on specific destinations<br />
within each of the five tourism regions (interviewees included visitor centre<br />
managers, local governments, Department of Environment and Conservation<br />
and Department for Planning regional officers, local Chamber of Commerce<br />
and Industry representatives, local tourism association representatives and<br />
local tourism operators).<br />
4) Regular intrastate travellers: To help facilitate a demand side perspective<br />
on destinations key strengths and development priorities a series of five<br />
focus groups were conducted with experienced intrastate visitors to each of<br />
the five tourism regions.<br />
These consultations were undertaken by TNS, a respected research company. In<br />
addition to this direct consultation process, <strong>Tourism</strong> WA invited other interested<br />
parties to provide input through both a:<br />
• public ‘Call for Submissions’ open between May 1 and July 17, 2009: and<br />
• public ‘Call for Comment’ on the draft <strong>TDP</strong> documents, open between<br />
November 20 and December 18, 2009.<br />
A full list of stakeholders who provided input into the development of the <strong>TDP</strong><br />
documents can be found in Appendix A.<br />
After receiving information about the stakeholder consultation from TNS and<br />
collating input from the ‘Call for Submissions’ and the ‘Call for Comment’, the<br />
following <strong>TDP</strong> document has been produced for the tourism region known as<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong>. <strong>Tourism</strong> WA will monitor the progress of the priorities<br />
listed in this report and may assist in facilitation.<br />
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<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> covers the<br />
north-western half of <strong>West</strong>ern<br />
<strong>Australia</strong>, taking in the Pilbara and<br />
Kimberley regions. The following<br />
map and table highlight the<br />
geographical and shire boundaries<br />
of these regions.<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
KUNUNURRA<br />
0 100<br />
Km<br />
BROOME<br />
DERBY<br />
THE KIMBERLEY<br />
FITZROY<br />
CROSSING<br />
HALLS<br />
CREEK<br />
PORT HEDLAND<br />
DAMPIER<br />
KARRATHA<br />
ONSLOW<br />
THE PILBARA<br />
TOM PRICE<br />
NEWMAN<br />
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Local Governments in <strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
The Kimberley<br />
Shire of Broome Shire of Derby-<strong>West</strong> Kimberley Shire of Halls Creek Shire of Wyndham-East Kimberley<br />
The Pilbara<br />
Shire of Ashburton Shire of East Pilbara Town of Port Hedland Shire of Roebourne<br />
In terms of current overnight visitation by holiday/leisure visitors (excluding business and other purposes of visit), Broome is clearly the most popular destination in the region.<br />
Annual Average Holiday/Leisure Overnight Visitors 2001-2008 (Local Governments with over 10,000 visitors a year) 3<br />
Local Government Intrastate Interstate International Total<br />
Shire of Broome 60,000 66,600 35,200 161,800<br />
Shire of Wyndham-East Kimberley 15,300 39,400 19,800 74,500<br />
Shire of Derby-<strong>West</strong> Kimberley 13,600 26,800 12,700 53,100<br />
Shire of Roebourne 31,000 14,000 5,500 50,500<br />
Shire of Ashburton 20,100 13,100 13,900 47,100<br />
Town of Port Hedland 17,100 14,500 12,500 44,100<br />
Shire of Halls Creek 11,000 20,000 12,900 43,900<br />
Shire of East Pilbara 14,800 4,100 3,800 22,700<br />
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In determining the priorities for tourism product and<br />
infrastructure development in <strong>Australia</strong>’s <strong>North</strong> <strong>West</strong>,<br />
analysis has been conducted at a sub regional level.<br />
This analysis includes a look at each region’s strengths,<br />
unique selling points as well as providing an analysis<br />
of the current status of, and potential gaps in access,<br />
accommodation, attractions, activities, amenities and<br />
attitudes. As part of this analysis, destinations and<br />
regions have been assessed as to their position in the<br />
<strong>Tourism</strong> Area Lifecycle, a theoretical product lifecycle<br />
concept developed by Richard Butler.* A summary of<br />
this <strong>Tourism</strong> Area Lifecycle analysis can be found in<br />
the following diagram, while a full analysis of each<br />
region can be found in the following sections of this<br />
<strong>TDP</strong> document.<br />
*The <strong>Tourism</strong> Area Lifecycle is a theoretical product<br />
lifecycle concept developed to help track the<br />
development of destinations. According to this<br />
model, destinations move through different stages in<br />
development, starting off with exploration and then<br />
moving through stages of involvement, development,<br />
consolidation and stagnation before going through<br />
different degrees of decline or rejuvenation. Further<br />
detail on the characteristics of each stage can<br />
be found in Appendix B. In this <strong>TDP</strong> document,<br />
destinations have been evaluated in the context of the<br />
<strong>West</strong>ern <strong>Australia</strong>n tourism market with input from<br />
local, regional and state-wide stakeholders.<br />
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Kimberley Sub-Region<br />
Includes the shires of Broome, Derby-<strong>West</strong>, Kimberley, Halls Creek and Wyndham-East Kimberley.<br />
Population: Approximately 34,900 4<br />
Annual Average Holiday/Leisure<br />
Visitors 2001-2008: 3<br />
209,000 overnight visitors<br />
1,840,200 nights<br />
Average length of stay = 9.2 nights<br />
Mitchell River<br />
National Park<br />
Lawley River<br />
National Park<br />
Drysdale River<br />
National Park<br />
WYNDHAM<br />
KUNUNURRA<br />
Mirima<br />
National Park<br />
SHIRE OF<br />
WYNDHAM-EAST<br />
KIMBERLEY<br />
DERBY<br />
Windjana Gorge<br />
National Park<br />
Tunnel Creek<br />
National Park<br />
Purnululu<br />
National Park<br />
BROOME<br />
FITZROY CROSSING<br />
Geikie Gorge<br />
National Park<br />
HALLS CREEK<br />
SHIRE OF BROOME<br />
SHIRE OF<br />
DERBY-WEST<br />
KIMBERLEY<br />
Wolfe Creek<br />
Meteorite Crater<br />
SHIRE OF HALLS CREEK<br />
The Kimberley<br />
0 25 50<br />
Km<br />
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Strengths and Unique Selling Points:<br />
The Kimberley region covers the far north of the state and includes the townships<br />
of Broome, Derby, Wyndham, Kununurra, Halls Creek and Fitzroy Crossing. The<br />
region offers the adventurous traveller with a wide range of unique wilderness and<br />
nature based experiences including spectacular gorges, lush waterfalls and over<br />
400,000km 2 of remote bushland. The Kimberley is also known for its coastline,<br />
including coral atolls and islands offering a wide variety of marine experiences.<br />
Well-known attractions within the region include the Purnululu, Mitchell River<br />
and Geikie Gorge National Parks, Cable Beach, Lake Argyle and the Buccaneer<br />
Archipelago.<br />
“The Kimberley is all about adventure in terms of gorges, the<br />
outback, waterfalls and beautiful scenery.”<br />
(Destination stakeholder)<br />
The key gateway to the Kimberley region is Broome, a unique coastal town with<br />
a wide range of accommodation options, from backpacker hostels to luxury<br />
resorts. In addition to the spectacular coastline of Cable Beach, Broome has a rich<br />
multicultural heritage arising from the town’s pearling industry.<br />
Outside of Broome, the Kimberley is a vast open region which provides the visitor<br />
with a range of opportunities to experience remote and rugged landscapes.<br />
Perhaps the most recognised self drive route in the region is the Gibb River Road,<br />
which links Derby to Kununurra via a number of national parks, river crossings<br />
and gorges. Other popular experiences in the region include cruising the pristine<br />
Kimberley coast, engaging with the rich indigenous heritage in the area and<br />
experiencing remote cattle station life.<br />
“There are some of the best indigenous rock art sites in the<br />
world. Every range in the Kimberley has aboriginal art.”<br />
(Destination stakeholder)<br />
There are two distinct seasons in the Kimberley region; the busy and bustling dry<br />
(May through October) and the much quieter wet (November through April).<br />
“Broome’s climate and beaches are certainly key strengths. It<br />
is also a very multicultural place. Broome’s openness is also<br />
a strength as it hasn’t become a modern city.” (Destination<br />
stakeholder)<br />
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Current Performance:<br />
Despite an extensive spread of accommodation and attractions, the Broome area is seen to be still in the development stage. This development stage is expected to<br />
continue with the planned expansion of the resources sector further up the Dampier Peninsula. Outside the Broome area, the Kimberley region is seen to be in the early<br />
stages of tourism development, albeit development that compliments rather than detracts from the rugged and remote experiences of the region.<br />
Current Lifecycle and Performance of the Kimberley sub-region<br />
Area Stage in Lifecycle Access Accommodation Attractions/Activities Amenities<br />
Broome Development High High High Medium<br />
Rest of Kimberley Development Medium Low High Low<br />
For additional information about the <strong>Tourism</strong> Area Lifecycle see Appendix B.<br />
Annual Average Holiday/Leisure Overnight Visitors 2001-2008 3<br />
Local Government Area Intrastate Interstate International Total<br />
Shire of Broome 60,000 66,600 35,200 161,800<br />
Shire of Wyndham-East Kimberley 15,300 39,400 19,800 74,500<br />
Shire of Derby-<strong>West</strong> Kimberley 13,600 26,800 12,700 53,100<br />
Shire of Halls Creek 11,000 20,000 12,900 43,900<br />
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Access<br />
Outside of the Broome township, which has good intrastate and interstate air<br />
access, the region is mainly accessed by self drive visitors who are either travelling<br />
across the top of <strong>Australia</strong> (along the Savannah Way), or are on a longer journey<br />
within the region or state. At a distance of 2,172km from Perth and 1,872km from<br />
Darwin, the township of Broome (and the entire region) is in closer proximity to<br />
population centres in the northern part of <strong>Australia</strong>.<br />
In regards to air services, Broome is regarded as the hub for the region. In<br />
addition to regular services from Perth, the township is also served by interstate<br />
flights from Darwin, Adelaide, Sydney and Melbourne. Outside of Broome,<br />
Kununurra also receives regular services from Perth and Darwin, while there is<br />
some intra-regional traffic between some of the smaller towns in the region (such<br />
as services from Broome to Fitzroy Crossing and Halls Creek)<br />
Given Broome’s relatively developed product and proximity to Asia, stakeholders<br />
have raised the opportunity of securing direct air services from Asia as a way<br />
of developing new markets to the region. This developing of new markets is seen<br />
as essential if the region is to develop the tourism industry alongside the resources<br />
industry as a key driver of the economy. At a distance of around three hours by air,<br />
securing a service linking Singapore to Broome is seen as a priority.<br />
“An international air service with Singapore would mean<br />
that they have a link to Asia and to the rest of the world as<br />
Singapore is a hub airport. This is not only needed to better<br />
tourism in Broome and <strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> but also for the<br />
oil and gas industry who would also create demand and take<br />
up seats. Broome needs two industries, it needs tourism and<br />
another industry like gas and oil to survive and continue to<br />
grow.” (Destination stakeholder)<br />
In addition to securing international services, there is also seen to be opportunity<br />
to develop additional interstate services into the region, particularly flights linking<br />
Broome to Brisbane. With the opening up of 14,000 hectares of irrigation land<br />
around Kununurra through the Ord Expansion program, there is also seen to<br />
be the opportunity for the tourism industry to take advantage of any business<br />
orientated route development into the Kununurra township.<br />
Given the close proximity of the Broome airport to the town centre and to Cable<br />
Beach, it is considered essential by some stakeholders that Broome airport be<br />
relocated. This is seen as particularly important if there is to be a significant<br />
increase in aviation services to the region. This relocation of the Broome airport<br />
to a site outside the town centre is seen by some stakeholders as providing<br />
Broome with new opportunities to meet housing, commercial, cultural and<br />
recreational needs as well as better servicing an increase in visitor numbers to the<br />
area.<br />
“Broome needs a new airport or the current one relocated to<br />
outside the town so that it can expand. It is restricted at the<br />
moment so the runway can’t be extended which is limiting<br />
the size of planes that can land in Broome.”<br />
(Destination stakeholder)<br />
Upgrades of the Kununurra airport and remote airstrips on the Dampier<br />
Peninsula and at Mitchell Falls are also seen as important for encouraging<br />
aviation services and investment in accommodation in the region.<br />
Once in the region, getting around to key towns is done via the unsealed Gibb<br />
River Road (linking Derby with Kununurra) or the more accessible Great <strong>North</strong>ern<br />
Highway. While accessibility on these roads can be limited during the wet season,<br />
and there are safety issues to do with road trains competing with recreational<br />
traffic, these key access routes are seen to be in reasonably good condition.<br />
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Accommodation<br />
However once off these routes, the quality of roads providing access to key natural<br />
attractions such as national parks, gorges and waterfalls is seen to be low and in<br />
need of improvement.<br />
While there is recognition that improvements need to be made to some roads in<br />
the region there is also recognition that the limited accessibility and remoteness<br />
of the <strong>North</strong> <strong>West</strong> region is, to some extent, part of its unique appeal as a<br />
destination. Stakeholders recognise that the quality of some roads in the region is<br />
a result of the natural environment and therefore adds to the experience for some<br />
visitor segments. As such, the sealing of routes such as the Gibb River Road is<br />
seen as undesirable.<br />
Broome has an extensive range of tourist accommodation which includes luxury<br />
hotels, standard hotels, self contained apartments, bed and breakfasts, backpacker<br />
hostels and caravan parks. Like most areas in the Kimberley, seasonality is a big<br />
issue, with supply strains during the peak season (June through September)<br />
and over supply during the low season (November through March). While most<br />
stakeholders believe that the level of accommodation in Broome is generally<br />
sufficient to meet current levels of demand, it is recognised that this situation<br />
may change with the proposed James Price Point LNG project, 60km north of the<br />
township.<br />
Beyond Broome, accommodation is limited and of varying quality.<br />
“There is great diversity in accommodation available across<br />
the Kimberley. In Broome there is lots of accommodation, in<br />
Derby there is none, and in Kununurra and Wyndham there is<br />
very little.” (Destination stakeholder)<br />
Stakeholders see accommodation issues as being most acute in Derby<br />
and Kununurra with both townships offering limited accommodation of a<br />
lower quality. While stakeholders acknowledge that the development of<br />
additional accommodation in these towns would be ideal, they also realise<br />
that the seasonality of the market in the region can also make this additional<br />
accommodation unviable. As such, increasing the quality of the current<br />
accommodation stock in these towns is seen as a greater priority.<br />
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While increasing accommodation stock in major towns may be limited by seasonality<br />
issues, there is the further opportunity to develop niche accommodation stock<br />
in the region. Of particular focus is the opportunity to develop higher-end nature<br />
based accommodation such as eco-lodges in national parks, conservation areas and<br />
on pastoral stations and the opportunity to develop diversified indigenous focused<br />
accommodation on the Dampier Peninsula north of Broome.<br />
“Upmarket wilderness lodges would also be an improvement.<br />
These are particularly needed in the Bungle Bungles –<br />
there is not much else decent other than El Questro. They<br />
need to develop more products that are consistent with<br />
the environment like eco-friendly resorts.” (Destination<br />
stakeholder)<br />
Across the region, stakeholders talk of the need to improve caravan park capacity<br />
given the large self-drive market to the area. With vast distances between major<br />
centres in the area, if one centre is at capacity then it becomes more likely that<br />
visitors will park their vans on the side of the road in natural areas, creating greater<br />
environmental impact.<br />
“There needs to be a greater capacity for caravans in Broome<br />
and Kununurra. During early mornings there are caravans<br />
queued up along the roads waiting for a bay.” (Destination<br />
stakeholder)<br />
Independent of caravan park capacity at major centres, there is a trend<br />
towards increased numbers of caravans setting up in roadside areas away from<br />
designated sites.<br />
In addition to increasing caravan park capacity in the major towns (such as<br />
Kununurra), there is also the opportunity to investigate the possibility of<br />
establishing transient caravan parks along the Great <strong>North</strong>ern Highway to<br />
help reduce the instances of illegal camping in the area. A better management<br />
of camping along the Gibb River Road is also seen as a priority for the region.<br />
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Attractions and activities<br />
Attractions and activities in the Kimberley region mainly focus around the unique,<br />
rugged and remote landscapes. There are several national parks in the region,<br />
many of which contain spectacular gorges, occasionally raging rivers, pockets of<br />
tropical rainforests, waterfalls and tranquil waterholes. Popular natural attractions<br />
in the region include Windjana Gorge, Tunnel Creek, Geikie Gorge, King Leopold<br />
Ranges Conservation Park, Mitchell Falls and the Bungle Bungle Ranges in<br />
Purnululu National Park. As most of these attractions are significant distances<br />
apart, they are mostly visited by self drive visitors using the Gibb River Road or<br />
Great <strong>North</strong>ern Highway to explore the region.<br />
There are also a number of attractions around the region’s towns. In Broome, the<br />
multicultural history of the pearling industry comes to the fore with pearl farms,<br />
tours, Chinatown, and Sun Pictures (the world’s oldest operating picture gardens)<br />
being key attractions. The coastline and camel rides around Cable Beach are also<br />
seen key drawcards to the region. Other townships also have popular attractions<br />
including the Boab Prison Tree near Derby, Lake Argyle near Kununurra and the<br />
Wyndham Crocodile Farm in Wyndham.<br />
The Kimberley is also home to a burgeoning cruising industry and has numerous<br />
tour operators (such as airlines and jet boats) which provide visitors with the<br />
opportunity to explore isolated and remote parts of the region.<br />
The indigenous tourism offering in the Kimberley is also a key strength<br />
of the region. Around the <strong>West</strong> Kimberley (Broome/Dampier Peninsula), there<br />
is an extensive range of indigenous attractions and activities. While some of<br />
this product is up to an international standard (i.e. export ready), much of the<br />
product is yet to meet the standard required, and as a result can only be classified<br />
as market ready. In bid to raise the standard of these establishments, there is a<br />
need to build capacity in existing market ready establishments to better cater for<br />
the high number of international visitors (particularly international visitors from<br />
Central Europe) to the region. In addition, there is also the need to facilitate the<br />
development of additional indigenous product in the less developed central and<br />
eastern parts of the Kimberley. For more information regarding the definitions of<br />
market and export ready product, please refer to ‘Listening Looking Learning –<br />
An Aboriginal <strong>Tourism</strong> Strategy for <strong>West</strong>ern <strong>Australia</strong> 2006-2010’.<br />
“There needs to be development of the cultural tourism<br />
assets, in conjunction with traditional land owners.”<br />
(Destination stakeholder)<br />
The further development of water based activities and amenities around Lake<br />
Kununurra and Lake Argyle is also seen as a priority in the East Kimberley.<br />
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Amenities<br />
While amenities for visitors in the Broome area are seen to be reasonably well<br />
catered for, there are areas for improvement. Of primary focus is the need to<br />
improve and develop tourism precincts in and around Broome. The upgrade of the<br />
Cable Beach foreshore and further improvement of the old Broome area are seen<br />
as priorities for improving visitor recreational facilities and stimulating investment in<br />
tourism related amenities such as high-quality food and beverage establishments.<br />
There is also a need for improved marina facilities in Broome to encourage<br />
coastal tourism opportunities. Stakeholders feel that marina facilities in Broome<br />
are not currently at the standard required, with some calling the current facilities<br />
dangerous and unsafe. Given that the coastline is one of Broome’s major<br />
attractions, it is felt that an improvement in marina facilities would both assist<br />
existing operators and improve visitor experiences.<br />
“A safe boat harbour is required for the charter boat industry.<br />
There are also a lot of yachts passing up or down the coast but<br />
there isn’t a safe place to anchor in Broome. The lack of maritime<br />
infrastructure is a huge problem as people have to climb a ladder<br />
to the jetty or paddle a dinghy in or out to charter boats.”<br />
(Destination stakeholder)<br />
The lack of convention centre facilities in the township is also seen as a<br />
significant gap, particularly as the corporate market continues to grow.<br />
The development of a designated ‘central meeting point’ for tour operators in the<br />
township, and the development of a man made beach that allows for year-round<br />
swimming are also seen as possible priorities for Broome.<br />
“They also require a central bus depot somewhere in town<br />
that is undercover. There is no central meeting point for tour<br />
operators and as a result the visitor centre car park is being<br />
used by the public, Greyhound and some tour operators. This<br />
is not an ideal situation – they need a designated, shaded area<br />
that is suitable for buses as well.” (Destination stakeholder)<br />
While amenities in other townships in the Kimberley region are less than those in<br />
Broome, most townships are still seen to cater for basic visitor needs. That said, the<br />
redevelopment of Kununurra’s town centre and the upgrade of port facilities<br />
at Wyndham to better cater for cruise ships are seen as priorities for the region.<br />
Outside of the key townships in the region, there is seen to be a significant lack<br />
of amenities, however this gap is seen by many stakeholders to in many ways<br />
enhance the rugged and remote feel of the region. Despite this, there are some<br />
specific areas for improvement including the need for additional toilet and<br />
rubbish collection points along the Gibb River Road and the need for black<br />
dump facilities throughout the region (but specifically in major towns).<br />
“There is no convention centre so Broome can’t cater for<br />
corporate travel. This is a very lucrative market that is being<br />
missed out on.” (Destination stakeholder)<br />
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Priorities for the Kimberley Sub-Region<br />
The following priorities will assist in improving infrastructure and stimulating private investment in product development in the <strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> tourism region. It<br />
is important to remember that these priorities do not cover all areas of destination development, such as marketing and events. <strong>Tourism</strong> WA will monitor the progress of<br />
priorities and may assist in facilitation.<br />
1) Establish the Kimberley as a key aviation gateway<br />
Due to its close proximity to South East Asia and established tourism offering, there is significant potential for Broome to become a key international aviation gateway into<br />
<strong>West</strong>ern <strong>Australia</strong>. International air services into Broome would open new markets to the region and further establish Broome as a key destination within the state. Given<br />
the increase in visitation that additional aviation services (both international and interstate) would inevitably bring, some concern exists regarding the capacity of Broome<br />
airport to manage additional flights. As such, the long term relocation of Broome airport to a site outside the township is seen as a priority. Upgrades of the Kununurra<br />
airport and remote airstrips on the Dampier Peninsula and at Mitchell Falls are also seen as important for encouraging aviation services and investment in the region.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
Very High<br />
Securing international air services from South East Asia into Broome<br />
Broome International Airport,<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
1-5 years<br />
Very High<br />
Relocation of Broome Airport approximately 15km from Broome to allow for township<br />
growth and expansion<br />
Broome International Airport,<br />
Department of Planning,<br />
Department of Transport<br />
10+ years<br />
High<br />
Upgrading of Kununurra Airport<br />
Shire of Wyndham East Kimberley,<br />
Department of Transport<br />
1-5 years<br />
High Securing additional air services from Brisbane to Broome Broome International Airport, 1-5 years<br />
High<br />
Securing of additional air services from Alice Springs and Perth into Kununurra<br />
Shire of Wyndham East Kimberley,<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
1-5 years<br />
Medium Upgrading of Dampier Peninsula and Mitchell Falls airstrips Department of Transport 5-10 years<br />
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2) Facilitate the development of accommodation in national and conservation parks and on pastoral stations<br />
Due to its unique rugged and remote experiences, it is believed that the Kimberley region has significant potential for the development of low impact, premium eco-style<br />
accommodation in national and conservation parks and on pastoral stations. In addressing this opportunity, work is being done with the Department of Environment and<br />
Conservation and local indigenous groups to identify appropriate sites for this form of accommodation. Locations of interest include the Purnululu, Windjana Gorge and<br />
Mitchell River National Parks and the King Leopold and Miriuwung Gajerrong conservation areas. In addition, work is being done to help secure long term tenure and third<br />
party investment on pastoral leases to allow for accommodation development.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
Very High<br />
The preparation of an investor ready site for tourism accommodation development in<br />
Purnululu National Park<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
High<br />
The investigation and development of (if feasible) an investor ready site for tourism<br />
accommodation development in Miriuwung Gajerrong conservation areas<br />
Miriuwung Gajerrong Corporation,<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
High<br />
The investigation and development of (if feasible) an investor ready site for tourism<br />
accommodation development in Windjana Gorge National Park<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
Medium<br />
The investigation and development of (if feasible) an investor ready site for tourism<br />
accommodation development in King Leopold Range Conservation Park<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
Medium<br />
The investigation and development of (if feasible) an investor ready site for tourism<br />
accommodation development in Mitchell River National Park<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
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3) Preserve and maintain the Gibb River Road<br />
Research conducted by <strong>Tourism</strong> WA has highlighted that some key touring routes such as the Gibb River Road would lose their “frontier” feel if sealed. 5 Sealing of these<br />
roads (along with major upgrades) could also lead to an increase in traffic (particularly two wheel drive traffic) which may have environmental impact and require a<br />
significant investment in other infrastructure. As a result, stakeholders support the maintenance (but not sealing or major upgrade) of ‘the Gibb’.<br />
Priority Project Key agencies Timeframe<br />
High<br />
Preserve and maintain the Gibb River Road as an off-road, unsealed wilderness frontier<br />
tourism drive adventure<br />
Main Roads, Shire of Derby-<strong>West</strong><br />
Kimberley, Halls Creek and Wyndham<br />
East Kimberley<br />
Ongoing<br />
4) Increase caravan park capacity across the Kimberley region<br />
The lack of caravan park capacity in the region is partly to blame for an increase in illegal roadside camping throughout the whole Kimberley area. In addressing this issue,<br />
work is being done to secure the release of a caravan specific development site at Cable Beach. An investigation of alternative accommodation options such as transient<br />
caravan parks along the Great <strong>North</strong>ern Highway is also seen as a way of increasing capacity and reducing the instances of illegal roadside camping in the region.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High Determine the potential for the release of a caravan specific Landbank site in Kununurra Shire of Wyndham East Kimberley 1-5 years<br />
High<br />
Investigate opportunities for the development of seasonal nature based caravan parks<br />
near Broome and Kununurra<br />
Shire of Broome and<br />
Wyndham East Kimberley<br />
1-5 years<br />
High Secure the release of a specific caravan park lease in the Cable Beach area Landcorp, Shire of Broome 1-5 years<br />
High Facilitate the development of additional high end accommodation in the Broome township Shire of Broome 1-5 years<br />
High<br />
Investigate the opportunity for the development of accommodation that caters for<br />
short term visits of three days or less along the Great <strong>North</strong>ern Highway<br />
Shires of Broome, Derby-<strong>West</strong> Kimberley,<br />
Halls Creek and Wyndham East Kimberley<br />
1-5 years<br />
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5) Improve the reliability and safety of access to key natural attractions accessible via the Great <strong>North</strong>ern Highway<br />
Many of the roads providing access to key natural attractions such as national parks, gorges, waterfalls via the Great <strong>North</strong>ern Highway are of low quality and prone to be<br />
inaccessible during the wet season. This can cause disappointment for visitors who plan to visit these attractions but are unable to. Improving reliability and safety of these<br />
roads will provide more reliable access to attractions during non peak times, potentially increasing the length of the season in the region.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High<br />
Upgrading of Fairfield-Leopold Road from the Gibb River to the Great <strong>North</strong>ern<br />
Highwayto an all weather gravel standard to allow for reliable access to the Windjana<br />
Gorge andTunnel Creek National Parks<br />
Shire of Derby-<strong>West</strong> Kimberley<br />
1-5 years<br />
High<br />
Sealing Broome – Cape Leveque Road to provide all weather access to sites on the<br />
Dampier Peninsula<br />
Shire of Broome, Main Roads<br />
1-5 years<br />
Medium Widening Geikie Gorge Road Shire of Derby-<strong>West</strong> Kimberley 1-5 years<br />
Medium<br />
Upgrading Tanami Road from Halls Creek to the <strong>North</strong>ern Territory border to an all<br />
weather gravel standard to provide a reliable alternate entry point into WA<br />
Shire of Halls Creek, Main Roads,<br />
<strong>North</strong>ern Territory Government<br />
1-10 years<br />
Medium<br />
Upgrading Carranja Road (Wolfe Creek Crater Road) to a formed road to improve<br />
access to Wolfe Creek Meteorite Crater<br />
Shire of Halls Creek<br />
5-10 years<br />
Medium<br />
Upgrading Gibb River - Kalumburu Road and roads to Mitchell River National Park to<br />
the same standard as Gibb River Road<br />
Shire of Wyndham-East Kimberley<br />
5-10 years<br />
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6) Facilitate the development of indigenous product and interpretation in the region<br />
While the <strong>West</strong> Kimberley (Broome/Dampier Peninsula) has an extensive range of indigenous tourism product, there is the need to build capacity in many of these operations<br />
to lift the quality of the product offering up to an international standard (i.e. export ready). In addition, there is the need to facilitate the development of new indigenous<br />
product in the more remote central and eastern parts of the region. While there are a range of challenges and difficulties involved in getting indigenous ventures off the<br />
ground, it is critical to empower and assist communities to develop business skills and products that can be taken to market. It is recommended that key agencies liaise with<br />
indigenous communities and other relevant associations and bodies to facilitate capacity building and the development of additional indigenous product.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High<br />
Facilitate the development of existing indigenous product (particularly in the western<br />
parts of the Kimberley) up to an international standard (i.e. export ready)<br />
Small Business Development<br />
Corporation, Indigenous<br />
Business <strong>Australia</strong><br />
1-5 years<br />
High<br />
Facilitate the development of new indigenous product (particularly in the central and<br />
eastern parts of the Kimberley)<br />
Small Business Development<br />
Corporation, Indigenous<br />
Business <strong>Australia</strong><br />
1-5 years<br />
7) Improve and expand visitor amenities along major touring routes<br />
While the lack of amenities between townships in the Kimberley region is felt by some visitors to enhance the rugged and remote feel of the Kimberley experience, there<br />
is still a need to improve and expand visitor amenities (such as such as public toilets, barbecues, showers) along major touring routes to help reduce the instances of illegal<br />
camping in the region. In addition, the provision of additional black dump facilities in major towns in the region is also seen as a priority.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High<br />
Develop additional toilet and rubbish collection points along the Gibb River Road<br />
Shire of Wyndham-East Kimberley, Shire of<br />
Derby-<strong>West</strong> Kimberley, Main Roads<br />
1-5 years<br />
High<br />
Ensure the provision of additional black dump facilities in all major towns in the region<br />
Shires of Broome, Derby-<strong>West</strong> Kimberley, Halls<br />
Creek and Wyndham East Kimberley<br />
1-5 years<br />
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8) Improve boating facilities in the Kimberley region<br />
A number of stakeholders feel that improved boating facilities are required to create greater marine tourism opportunities in the region. While commercial facilities<br />
for cruise ships exist in Broome, it is felt that facilities for recreational users are not currently at the standard required. In addition, a lack of adequate port facilities at<br />
Wyndham and a lack of commercial boat facilities at Lake Kununurra are seen to limit opportunities for commercial cruise ships and tour operators in the region.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High Develop a marina and safe boat harbour for mooring in Broome Department of Planning, Shire of Broome 1-5 years<br />
High Improve recreational boat launching facilities within the Shire of Broome Department of Transport, Shire of Broome 1-5 years<br />
High<br />
Upgrade port facilities at Wyndham<br />
Department of Planning, Shire of Wyndham-<br />
East Kimberley<br />
1-5 years<br />
Medium Develop a commercial boat facility on Lake Kununurra Shire of Wyndham-East Kimberley 1-5 years<br />
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9) Facilitate the development of convention/conference facilities in the region<br />
A lack of suitable business conference and convention facilities in the Kimberley region is believed to be a barrier to increasing visitation from the business travel sector.<br />
In consideration of the continued development of the resources sector in the region, it is recommended that the Shire of Broome liaise with key operators to assess the<br />
viability and potential location of conference and convention facilities in the region.<br />
Priority Project Key agencies Timeframe<br />
Medium Facilitate the development of convention/conference facilities in the region Shire of Broome 1-5 years<br />
10) Ensure tourism related development is incorporated in the rejuvenation of precincts and townships<br />
The rejuvenation of precincts and townships provides the opportunity to facilitate the development of tourism related amenities such as visitor servicing, walk and cycle<br />
trails and cafes and restaurants. With the planned rejuvenation of Cable Beach, old Broome and the Kununurra township, it is recommended that local governments<br />
work with local operators to ensure tourism related needs are addressed. As highlighted by stakeholders, all planned development must be in harmony with, rather than<br />
destroying the multicultural heritage of these towns.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
Medium<br />
Ensure tourism related development is incorporated in the rejuvenation of Cable Beach<br />
and old Broome<br />
Shire of Broome<br />
1-5 years<br />
Medium<br />
Ensure tourism related development is incorporated in the rejuvenation of the Kununurra<br />
township<br />
Shire of Wyndham-East Kimberley<br />
1-5 years<br />
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11) Seal key coastal access roads around Broome<br />
Anticipated growth in the local population and inbound tourism numbers will continue to put pressure on supporting infrastructure in and around the Broome township.<br />
A sealing of key coastal roads around the Broome township will improve access for two wheel drive vehicles to tourism attractions and ventures around the Broome area.<br />
This will have the twofold benefit of helping to support local tourism businesses and extending overall length of stay of “fly and drive” visitors in the Broome area.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
Medium Sealing Crab Creek Road east of Broome to improve access to Roebuck Bay Shire of Broome 1-5 years<br />
Medium<br />
Sealing Kavite Road in Broome to improve access to the Gantheaume Point/Reddell<br />
Beach area<br />
Shire of Broome<br />
1-5 years<br />
Medium Sealing Manari Road north of Broome to improve coastal access Shire of Broome 1-5 years<br />
Medium<br />
Sealing Willie Creek Road north of Broome to improve access to this coastal tourism<br />
destination<br />
Shire of Broome<br />
1-5 years<br />
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Pilbara Sub-Region<br />
Includes the Shires of Ashburton, East Pilbara, Roebourne and the Town of Port Hedland<br />
Population: Approximately 46,900 4<br />
Annual Average Holiday/Leisure<br />
Visitors 2001-2008: 4<br />
DERBY<br />
112,500 overnight visitors<br />
576,700 nights<br />
Average Length of stay = 5.1 nights<br />
BROOME<br />
FITZROY CROSSING<br />
HALLS CREEK<br />
PORT HEDLAND<br />
DAMPIER<br />
KARRATHA<br />
SHIRE OF ROEBOURNE<br />
TOWN<br />
OF PORT<br />
HEDLAND<br />
SHIRE OF EAST PILBARA<br />
ONSLOW<br />
Millstream-Chichester<br />
National Park<br />
SHIRE OF ASHBURTON<br />
TOM PRICE<br />
Karijini<br />
National Park<br />
NEWMAN<br />
Rudall River<br />
National Park<br />
MEEKATHARRA<br />
The Pilbara 0<br />
40 80<br />
Km<br />
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Strengths and Unique Selling Points:<br />
The Pilbara region includes the towns of Dampier, Karratha, Newman, Onslow,<br />
Port Hedland and Tom Price. Central to the Pilbara’s tourism offering are the<br />
wide expanses of rugged, ancient and untouched natural landscapes. Both<br />
stakeholders and visitors alike see the region as offering the chance to escape from<br />
the daily grind to an area of untouched natural beauty.<br />
“You get a sense of isolation and a wilderness experience in<br />
the area. It’s a place for adventure tourism and for tourists<br />
with a special interest in nature.” (Destination stakeholder)<br />
“(The region) has pristine nature and is unexplored. Many of<br />
its attractions aren’t well publicised.”<br />
(Destination stakeholder)<br />
Key nature-based attractions within the region include the picturesque Karijini<br />
National Park and Millstream Chichester National Park, which offer visitors<br />
the chance to explore rugged gorges, secluded waterfalls and isolated rivers and<br />
billabongs. These parks also contain strong indigenous culture and heritage<br />
and are considered to be unique sites within the state. The Indigenous art of the<br />
Burrup Peninsula is also considered to be a key tourism strength. All of these sites<br />
make up part of the Warlu Way, a self drive route linking Exmouth with Broome<br />
via key sites in the Pilbara.<br />
Coastal attractions in the region include the Dampier Archipelago and the<br />
Montebello and Mackerel Islands which offer visitors world-class boating,<br />
fishing, diving and snorkeling opportunities.<br />
“The islands (of the Dampier Archipelago) themselves are<br />
actually gorgeous, beautiful. They’re not your palm island<br />
sort of thing but they’re lovely.” (Regular <strong>Australia</strong>’s <strong>North</strong><br />
<strong>West</strong> visitor)<br />
Despite its many tourist attractions, the Pilbara region is most recognised for its<br />
extensive industrial infrastructure as a result of the significant mining presence<br />
in the region.<br />
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Current Performance:<br />
The Pilbara region is believed by both stakeholders and visitors to be an area with significant potential, however its ability to grow is largely constrained by both the severe<br />
lack of accommodation in the region and the relative difficulty of accessing the area. As a result, it is felt that the Pilbara region is still in the early stages of development.<br />
Current Lifestyle and Performance of the Pilbara sub-region<br />
Area Stage in Lifecycle Access Accommodation Attractions/Activities Amenities<br />
Pilbara Development Medium Low Medium Low<br />
For additional information about the <strong>Tourism</strong> Area Lifecycle see Appendix B.<br />
Annual Average Holiday/Leisure Overnight Visitors 2001-2008 3<br />
Local Government Area Intrastate Interstate International Total<br />
Shire of Roebourne 31,000 14,000 5,500 50,500<br />
Shire of Ashburton 20,100 13,100 13,900 47,100<br />
Town of Port Hedland 17,100 14,500 12,500 44,100<br />
Shire of East Pilbara 14,800 4,100 3,800 22,700<br />
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Access<br />
The speed of access between Perth and the Pilbara region is believed to be<br />
somewhat prohibitive for tourism purposes with the distance from Perth to Karijini<br />
National Park being approximately 1,400km. Because of these vast distances, many<br />
visitors consider the region to be part of a multi-destinational self drive itinerary.<br />
In terms of air services, the Pilbara is the best served regional area in <strong>West</strong>ern<br />
<strong>Australia</strong>, with direct flights from Perth to Newman, Paraburdoo, Karratha and<br />
Port Hedland, flights from Brisbane to Karratha and flights from Port Hedland<br />
to Denpasar (Bali). While the quantity of air services to the region is considered<br />
excellent, few holiday/leisure visitors use these services as they primarily service the<br />
mining industry in the area.<br />
In order to better service the needs of the tourism industry in the region, it has<br />
been suggested that an airport is needed at Tom Price to provide easier<br />
access to the Karijini National Park. While a possible airport at Tom Price would<br />
be a boon to tourism operators around the Karijini area, the airport would still<br />
primarily exist to support mining operations in the area, and as such would need<br />
financial support from these operations to be developed. In addition, any airport<br />
development at Tom Price would need to be backed up with significant increases<br />
in accommodation in the area.<br />
Once in the region, travelling to key towns such as Karratha, Newman and Port<br />
Hedland, although lengthy, is relatively easy. However, accessing key attractions<br />
such as the Karijini and Millstream National Parks and other smaller destinations<br />
within the Pilbara region is seen to be problematic.<br />
As a result, stakeholders agree that road upgrades are needed across the Pilbara<br />
region to both create new touring routes and provide more reliable access to<br />
natural attractions. Of specific focus is the need to complete the new road<br />
between Karratha and Tom Price. The completion of this planned Karratha - Tom<br />
Price road (Millstream link) will improve the accessibility for visitors to both Karijini<br />
and Millstream National Parks.<br />
“The ability to access Karijini and Millstream National Parks<br />
from Karratha needs to be improved. This has been enhanced<br />
by the creation of the Warlu Way, but by no means is the Tom<br />
Price to Karratha Road then going to be suitable for higher<br />
levels of traffic. An extension to this project would greatly<br />
open up the area.” (Destination stakeholder)<br />
Other priorities identified by stakeholders include the sealing the road from<br />
Newman to Marble Bar, developing an all weather gravel road to link Mount<br />
Augustus to the Pilbara and improving access to coastal attractions (such as<br />
beaches and river mouths).<br />
“(The road from Newman to Marble Bar) is about 300km that<br />
is mostly gravel and is a very scenic route but it is impossible to<br />
get caravans through at the moment. Also there is only one rest<br />
area with a toilet for 350km. Once sealed, you will see a lot of<br />
growth of tourism in the area.” (Destination stakeholder)<br />
While there is recognition that improvements are needed to roads in<br />
the Pilbara region, there is also recognition that the limited accessibility<br />
and remoteness of the <strong>North</strong> <strong>West</strong> is, to some extent, part of its unique<br />
appeal as a destination. Stakeholders recognise that the quality of<br />
some roads in the region are as a result of the natural environment and<br />
therefore adds to the experience for some visitor segments. Therefore<br />
the sealing of some roads in Karijini National Park and significantly<br />
improving tracks such as the Canning Stock Route is seen as undesirable.<br />
“Some places you don’t want to seal the road in order keep access<br />
difficult as it’s part of the experience.” (Regional stakeholder)<br />
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Accommodation<br />
It is generally agreed that the most critical issue affecting the Pilbara is the lack of<br />
tourist accommodation in the region which places a significant constraint on the<br />
tourism industry’s ability to expand.<br />
The key driver of this lack of accommodation capacity is the influence of the<br />
resource sector in the area. Most of the hotel and caravan park accommodation<br />
available in the Pilbara is largely booked out in advance and for long periods<br />
of time by mining and construction companies. This leaves a shortage of<br />
accommodation available for the self-drive market as they pass through the area.<br />
This is an issue that is affecting all major towns in the Pilbara.<br />
“Mining and construction also take up all the accommodation<br />
venues. Caravan parks have been turned into transient camps<br />
for the industry.” (Destination stakeholder)<br />
In addition to the overall lack of accommodation, the accommodation that is<br />
available in the region is perceived to be prohibitively expensive and in need<br />
of refurbishment. However, high year round occupancies coupled with a lack<br />
of stock provide little incentive for refurbishment while allowing for operators to<br />
charge rates accepted by the mining industry, but not by the average holidayleisure<br />
visitor.<br />
“In Karratha the existing accommodation is very expensive<br />
and predominantly fully booked by the resource industry.<br />
Companies book accommodation for long-term periods<br />
meaning that tourists would have to book upwards of<br />
four months in advance to stand a chance of getting a<br />
reservation.” (Destination stakeholder)<br />
An additional challenge is finding suitable accommodation for tourism<br />
and service workers who, along with tourists, are competing for available<br />
accommodation with the resources sector. As with tourist accommodation, longerterm<br />
accommodation for workers not employed in the resources sector is difficult<br />
to find and often prohibitively expensive.<br />
To relieve some of the pressure on short-stay accommodation in hotels and<br />
caravan parks, there is a clear need for additional permanent or longer-stay<br />
accommodation to be developed for resource industry workers. However,<br />
development delays and restrictions are complicating this process.<br />
While stakeholders realise that developing additional tourism accommodation in<br />
the area will be tough as long as there is an undersupply of accommodation for<br />
the mining industry, there are a number of suggestions to help alleviate tourism<br />
accommodation shortages in the area. One of the main suggestions is the local<br />
government sponsored development of accommodation that caters for short<br />
term visits of three days or less.<br />
“The shire should build a short-term caravan park in Karratha<br />
primarily for tourists in peak season and rent it out to industry<br />
in summer if it isn’t being used by tourists.” (Destination<br />
stakeholder)<br />
Further development of low impact eco style accommodation in Millstream<br />
National Park and on the Burrup Peninsula, and the development and formalisation<br />
of accommodation at popular coastal and rivermouth sites such as Point<br />
Samson, Onslow, Cleaverville and Yule River are also seen as ways to alleviate<br />
accommodation shortages in the region.<br />
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Attractions and activities<br />
The attractions and activities in the Pilbara region largely revolve around four<br />
key experiences. Firstly there are the rugged, ancient and untouched natural<br />
experiences of the Karijini and Millstream Chichester National Parks and the<br />
Burrup Peninsula. Secondly, activities such as diving, snorkeling, boating and<br />
fishing are found in places such as the Dampier Archipelago and Montebello<br />
and Mackerel Islands. Thirdly, there are attractions and activities that are<br />
based on the mining industry experiences in the area. Finally, there are historical<br />
experiences that are centred around places such as Old Onslow, Cossack and<br />
Roebourne.<br />
Stakeholders agree that attractions in the Pilbara hold the most appeal amongst<br />
adventure travellers with activities such as fishing, four wheel driving and camping<br />
core to the tourism offer in the region. However beyond the natural tourism<br />
experiences, stakeholders feel that there is room to improve the quantity and<br />
quality of interpretation to improve visitor understanding and experiences in the<br />
region. In addition to interpretation, stakeholders also feel that there is particular<br />
need to expand the overall indigenous tourism options available in the Pilbara<br />
(particularly along the Warlu Way which includes the Millstream, Karijini and<br />
Burrup areas).<br />
“In terms of tourism products, people should be able to<br />
experience the indigenous culture in cultural tours. Hunting<br />
tours are done on an ad-hoc basis about once a year but<br />
are extremely popular and very good. Developing more of<br />
these kinds of tours would be a great asset to the region.”<br />
(Destination stakeholder)<br />
While stakeholders see the need for additional tour development, they are<br />
also realistic that operations are less likely to be viable due to the current<br />
accommodation situation and the seasonality of visitation to the area.<br />
“Naturally, the Pilbara is on the tourism map as a destination<br />
but once people arrive, accommodation is the main issue.”<br />
(Destination stakeholder)<br />
Ensuring that the historic township of Cossack is maintained as a tourism<br />
attraction and exploring further industrial tourism opportunities in mining<br />
townships are also seen as priorities for the region.<br />
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Amenities<br />
As the major townships are mainly used as service centres by visitors, amenity<br />
provision is generally seen to be adequate. If the issues surrounding a lack of<br />
accommodation in these areas are resolved, there will be a need to significantly<br />
improve visitor amenities in these townships. Of first priority will be the need to<br />
improve the aesthetics and access to coastal areas in townships such as Port<br />
Hedland and Dampier.<br />
In the short term there is a need to improve marine access facilities, particularly<br />
around the Dampier and Point Samson areas. In Dampier, additional mooring<br />
facilities for larger boats and safer facilities for tourism operators are seen as a<br />
priority. A planned marina in the Dampier townsite will satisfy this need and<br />
provide additional opportunities for other tourism related development and the<br />
potential attraction of the cruise ship industry.<br />
“There needs to be decent passenger harbour and loading<br />
facilities for recreational purposes. Tours can’t operate as<br />
it is, as it’s too difficult to get people on the boats. At the<br />
moment, people have to use a very narrow wire walkway<br />
and then a 12 – 15 metre vertical ladder to access the boats.<br />
This is impossible for disabled people or the less mobile.”<br />
(Destination stakeholder)<br />
In Point Samson, the development of a fishing platform to enable shore based<br />
fishing activity and passenger berthing facilities is seen as key for improving visitor<br />
safety and experiences in the township. While this fishing platform has been<br />
previously considered by the Shire to be unviable, the local tourism industry is very<br />
keen to have this facility developed.<br />
It is generally agreed that outside of the major townships, visitor amenities (such<br />
as public toilets, roadside facilities and visitor servicing) are almost non existent.<br />
While the remoteness and rugged beauty of the region are seen to be some of<br />
its greatest strengths, there is still the need for improved visitor amenities in and<br />
around visitation hotspots such as Karijini and Millstream Chichester National<br />
Parks. In addition, there is the need to improve facilities around popular<br />
coastal recreational sites such as Cleaverville, near Roebourne, to avoid the long<br />
term degradation of these sites and provide opportunities for tourism focused<br />
development.<br />
“More basic facilities including rest areas and toilets are<br />
required.” (Destination stakeholder)<br />
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Priorities for the Pilbara Sub-Region<br />
The following priorities will assist in improving infrastructure and stimulating private investment in product development in the <strong>Australia</strong>’s South <strong>West</strong> tourism region. It<br />
is important to remember that these priorities do not cover all areas of destination development, such as marketing and events. <strong>Tourism</strong> WA will monitor the progress of<br />
priorities and may assist in facilitation.<br />
1) Facilitate the development of additional accommodation in the Pilbara region<br />
It is generally agreed that the lack of tourism focused accommodation is the most critical issue affecting the Pilbara region. This accommodation shortage is the result of<br />
the ever expanding presence of the resource industry in the region. While stakeholders realise that developing additional tourism accommodation will be tough as long as<br />
there is an undersupply of accommodation for the mining industry, the provision of additional rooms and sites for short term visitors is still seen to be the region’s number<br />
one priority. An investigation of alternative accommodation options such as transient caravan parks is seen as the way forward in the short term.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High Secure a site for the development of a quality hotel/motel establishment in Tom Price Department of Planning 1-5 years<br />
High<br />
Investigate the opportunity for the development of transient accommodation that caters<br />
for short term visits of three days or less in the Pilbara region<br />
Shires of Roebourne, Ashburton<br />
and Port Hedland<br />
1-5 years<br />
High<br />
Investigate the opportunity for the development and formalisation of affordable<br />
accommodation at coastal and rivermouth localities within the region such as Onslow,<br />
Cleaverville, Point Samson and rivermouths<br />
Shires of Roebourne, Ashburton<br />
and Port Hedland<br />
1-5 years<br />
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2) Facilitate the development of accommodation in national parks<br />
In addition to investigating alternative accommodation options, the development of low impact, affordable accommodation in national parks is seen as another way in<br />
which the accommodation shortage in the region can be tackled. As a result, the development of a site at Millstream Chichester National Park is seen a priority.<br />
Priority Project Key agencies Timeframe<br />
High<br />
The preparation of an investor ready site for tourism accommodation development in the<br />
Millstream Chichester National Park<br />
Department of Environment and<br />
Conservation, Water Corporation<br />
1-5 years<br />
3) Develop new drive routes within the Pilbara region<br />
The development of new drive routes will encourage longer touring holidays within the region through making key attractions such as national parks (Karijini and<br />
Millstream Chichester in particular) more accessible. This in turn will facilitate investment in the area and enhance ability to develop and promote the region as a tourism<br />
destination.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High<br />
The completion of a new sealed road linking Karratha to Tom Price via Millstream<br />
Chichester National Park<br />
Main Roads<br />
1-5 years<br />
Medium<br />
Development of a new all weather gravel road between Mount Augustus and<br />
Paraburdoo<br />
Main Roads, Shires of Upper Gascoyne<br />
and Ashburton<br />
5-10 years<br />
Medium Sealing Marble Bar Road Between Newman and Marble Bar Shire of East Pilbara 10+ years<br />
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4) Establish aviation access within close proximity to Karijini National Park<br />
The opportunities for development and promotion of Karijini National Park will be greatly enhanced by the construction of an airport within close proximity of the Park<br />
(preferably in Tom Price). This airport must allow for regular passenger access to the area so as to help facilitate tourism investment in Tom Price and Karijini.<br />
Priority Project Key agencies Timeframe<br />
High<br />
Establish aviation access within close proximity to Karijini National Park and design an<br />
airport with facilities to cater for leisure visitors<br />
Rio Tinto, Department of Planning<br />
1-5 years<br />
5) Develop marine facilities at Dampier and Port Samson<br />
The improvement of marine access facilities, particularly around the Dampier and Point Samson areas, is essential to improve access to marine attractions such as the<br />
Dampier Archipelago, Mackerel and Montebello islands. More specifically, Dampier is in need of a marina facility to cater for larger boats (including tour operations) while<br />
Point Samson is in need of a fishing platform to provide passenger berthing facilities.<br />
Key projects include:<br />
Priority Project Key agencies Timeframe<br />
High<br />
Secure the development of the Dampier Marina with associated short stay accommodation<br />
development<br />
Department of Planning, Department<br />
of Transport, Landcorp, Shire of<br />
Roebourne<br />
1-5 years<br />
Medium<br />
Facilitate the development of a fishing platform at Point Samson<br />
Shire of Roebourne,<br />
Department of Transport<br />
1-5 years<br />
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6) Facilitate the development of indigenous product and interpretation along the Warlu Way<br />
The further development of indigenous tourism is identified as a potential opportunity for the Pilbara region, particularly along the Warlu Way (which includes the<br />
Millstream, Karijini and Burrup areas). As such, it is recommended that key agencies liaise with key indigenous communities in the area as well as other relevant<br />
associations and bodies, to help facilitate the development of indigenous interpretation and product in the area.<br />
Priority Project Key agencies Timeframe<br />
High<br />
Facilitate the development of new indigenous product in line with the State Aboriginal<br />
<strong>Tourism</strong> Strategy<br />
Small Business Development<br />
corporation, Indigenous<br />
Business <strong>Australia</strong><br />
1-5 years<br />
7) Improve visitor amenities in the Millstream Chichester National Park<br />
While the Millstream Chichester National Park is seen as key attraction in the region, current amenities such as public toilets, barbecues, litter collection points and signage are<br />
lacking. With the possible increase in traffic brought about by the development of a Karratha - Tom Price road, an improvement in facilities in this National Park is seen as a<br />
priority.<br />
Priority Project Key agencies Timeframe<br />
High<br />
Improve visitor amenities in the Millstream Chichester National Park<br />
Department of Environment<br />
and Conservation<br />
1-5 years<br />
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8) Improve access to coastal attractions in the region<br />
The improvement (i.e. sealing and widening) of roads that provide access to coastal attractions will encourage increased length of stay within the region through the<br />
opening up of the things to see and do along the Pilbara coast.<br />
Priority Project Key agencies Timeframe<br />
Medium Widening of Point Samson – Roebourne Road Shire of Roebourne 1-5 years<br />
Medium<br />
Construction of a sealed road to Conzinc Bay on the Burrup Peninsula to provide<br />
improved access to attractions in the area<br />
Shire of Roebourne, Department of<br />
Environment and Conservation<br />
1-5 years<br />
Medium Sealing of Cleaverville Road to provide reliable access to this popular recreational facility Shire of Roebourne 5-10 years<br />
9) Facilitate the development of mining and industrial tourism at key mining towns<br />
It has been suggested that industrial mining tourism represents a unique but underutilised opportunity for the Pilbara region. As such it is recommended that key agencies<br />
collaborate with relevant resource companies in the Pilbara area to determine the feasibility of developing mining related attractions and tours.<br />
Priority Project Key agencies Timeframe<br />
Medium Facilitate the development of mining and industrial tourism at key mining towns Resource companies 1-5 years<br />
10) Ensure Cossack is maintained as a tourism attraction<br />
While the natural tourism offering in the Pilbara is a key strength, stakeholders agree that there is a need to improve the quantity and quality of interpretation to improve<br />
visitor understanding and experiences in the region. As part of this, the preservation and further maintenance and development of the historic township of Cossack is seen<br />
as important.<br />
Priority Project Key agencies Timeframe<br />
Medium Ensure Cossack is maintained as a tourism attraction Shire of Roebourne 1-5 years<br />
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Appendix A – Consultation List<br />
The 230 stakeholders interviewed as part of the <strong>Tourism</strong> Development Priorities targeted stakeholder consultation conducted in May/June of 2009 are listed below:<br />
ACCOR Group - Mr Llewellyn Wyeth<br />
Albany Visitors Centre - Ms Michelle Damon<br />
All Seasons Sanctuary Golf Resort - Ms Nicola Depiazzi<br />
Aspen Parks - Mr Dean Massie<br />
<strong>Australia</strong>n <strong>Tourism</strong> Export Council - Ms Margaret Wilson<br />
Augusta Margaret River <strong>Tourism</strong> Association - Ms Francine Errico<br />
Augusta's Georgiana Molloy Motel - Ms Lyn Ridout<br />
Aussie Bight Expeditions - Mr Tony Flynn<br />
<strong>Australia</strong>’s Coral Coast - Mr David O'Malley<br />
<strong><strong>Australia</strong>'s</strong> Golden Outback - Mr Jac Eerbeek<br />
<strong><strong>Australia</strong>'s</strong> <strong>North</strong> <strong>West</strong> - Mr Glen Chidlow<br />
<strong><strong>Australia</strong>'s</strong> South <strong>West</strong> - Mrs Sascha Papalia<br />
Avon <strong>Tourism</strong> - Ms Wendy Williams<br />
Avon Valley Ballooning - Mr & Ms Sven & Cathy Tetlow<br />
Batavia Coast Air Charter - Ms Caroline Pettet<br />
Bell Tower (The Swan Bells) - Mr Paul Grootveld<br />
Benedictine Community of New Norcia - Ms Carmel Ross<br />
Bibbulmun Track Foundation - Mr Mike Woods<br />
Blackwood River Valley Marketing Association - Mrs Barbara Johnson<br />
Blue Travel - Mr Meng Wong<br />
Broadwater Marina Resort Geraldton - Ms Maggie Dowsett<br />
Broome Airport - Mr Nick Belyea<br />
Broome and the Kimberley Holidays - Mr Bernard Whewell<br />
Bunbury Visitor Centre / City of Bunbury - Ms Felicity Anderson<br />
Burswood Entertainment Complex - Mr Andrew Hill<br />
Capricorn Village Joint Venture - Dr Russel Perry<br />
Caravan Industry Association <strong>West</strong>ern <strong>Australia</strong> - Mrs Pat Strahan<br />
Carnarvon Aboriginal Heritage & Cultural Centre - Ms Justine Lawler<br />
Carnarvon Visitor Centre - Ms Sharon Williams<br />
Central Wheatbelt Visitor Centre - Ms Pam Masters<br />
Cervantes Pinnacles Motel - Mr Phil Purtle<br />
Chamber of Commerce and Industry - Esperance - Mr Marcus Tromp<br />
Chamber of Commerce and Industry - Albany - Mr Graham Harvey<br />
Chamber of Commerce and Industry <strong>West</strong>ern <strong>Australia</strong>n - Ms Sharon Dignard<br />
Charnaud Property Asset and Fund Management - Mr Ben Charnaud<br />
City of Albany - Mr Paul Richards<br />
City of Fremantle - Mr David Duncanson<br />
City of Geraldton Greenough - Mr Paul Frick<br />
City of Rockingham - Mr Cadell Buff<br />
City of South Perth - Mr Cliff Frewing<br />
City of Stirling - Mr Stuart Jardine<br />
City of Swan - Ms Peta McAuliffe<br />
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City of Wanneroo - Mr John Royle<br />
City Stay Apartments - Mr Geoff Davis<br />
Conservation Commission of WA - Dr John Bailey<br />
Conservation Council - Mr Piers Verstegen<br />
Denham Seaside Tourist Village - Mr Ray Diggins<br />
Denmark Visitor Centre - Mr Ian Osborne<br />
Department of Planning - Ms Shelley Grice<br />
Department of Planning - Mr Phil D'Costa<br />
Department of Planning - Mr Neil Foley<br />
Department of Planning - Mr Michael Schramm<br />
Department of Planning - Mr Peter <strong>West</strong>gate<br />
Department of Planning - Mr Scott Haine<br />
Department of Planning - Albany - Ms Georgina Folvig<br />
Department of Planning - Gascoyne - Mr Aidan Tansey<br />
Department of Planning - Mid <strong>West</strong> - Mr Jerom Hurley<br />
Department of Culture and the Arts - Ms Jacqui Allen<br />
Department of Environment and Conservation - Mr Stefan deHaan<br />
Department of Environment and Conservation - Mr Ian Kealley<br />
Department of Environment and Conservation - Mr Daryl Moncrieff<br />
Department of Environment and Conservation - Mr Peter Sharp<br />
Department of Environment and Conservation - Mr Cliff Winfield<br />
Department of Environment and Conservation – Albany - Mr Bruce Bone<br />
Department of Environment and Conservation – Broome - Mr Alan Byrne<br />
Department of Environment and Conservation – Exmouth - Mr Roland Mau<br />
Department of Environment and Conservation – Geraldton - Mr David Rose<br />
Department of Environment and Conservation – Mid <strong>West</strong> - Ms Sue Hancock<br />
Department of Environment and Conservation – Shark Bay - Mr Brett Fitzgerald<br />
Department of Environment and Conservation - South <strong>West</strong> Region - Mr Peter<br />
Henderson<br />
Department of Environment and Conservation – Warren Region - Mr Tim Foley<br />
Department of Indigenous Affairs - Mr John Styants<br />
Department of Local Government - Mr Brett Sabien<br />
Department of Sport and Recreation - Mr Graham Brimage<br />
Department of State Development - European Office - Ms Kerry Sanderson<br />
Department of State Development- Mumbai Office - Mr Simon Johnson<br />
Department of Water - Mr John Ruprecht<br />
Derby Visitor Centre - Ms Jenny Kloss<br />
Desert Knowledge/Wooleen Station - Mr Brett Pollock<br />
Discover <strong>West</strong> - Mr Nathan Harding<br />
Dolphin Discovery Centre - Ms Jodie Mott<br />
Dryandra Country Visitor Centre - Ms Thelma Perfect<br />
Dunsborough Lakes Resort Golf Course - Mr Murray Parsons<br />
Eastern Metropolitan Regional Council - Ms Sue Campbell<br />
Easyrider Backpackers Tours - Ms Vanessa Korsky<br />
Edge <strong>Tourism</strong> and Marketing - Ms Robyn Fenech<br />
Esperance Eco-Discovery Tours - Mr Mark Adamson<br />
Esperance Regional <strong>Tourism</strong> Association - Mr Brian Tolhurst<br />
Esplanade Hotel Fremantle - Mr Rodney Coates<br />
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Exmouth Visitors Centre - Ms Janis Ferguson<br />
Experience Perth - Ms Noeleen Pearson<br />
FACET (Forum Advocating Cultural and Eco <strong>Tourism</strong>) - Dr Ross Dowling<br />
Faraway Bay The Bush Camp - Ms Robyn Ellison<br />
Gascoyne Development Commission - Mr Stephen Yule<br />
Geographe Bay <strong>Tourism</strong> Association - Mr Matthew Walker<br />
Geraldton Visitor Centre - Mr Bevan Orchard<br />
Gingin Coast <strong>Tourism</strong> - Ms Marion McFadden<br />
Gloucester Motel - Mr Ian Leaning<br />
Golden Quest Trail Association/Discovery Trails - Ms Arianne Webb<br />
Goldfields Esperance Development Commission - Mr Shayne Flanagan<br />
Goldfields Esperance Development Commission - Mr Robert Hicks<br />
Goldrush Tours - Mr Guy Brownlee<br />
Goonine Springs - Ms Marilyn Nicholas<br />
Great Beyond Visitor Centre - Ms Laurinda Hill<br />
Great Southern Development Commission - Mr Russell Pritchard<br />
Heritage Council of WA - Ms Claire Savage<br />
Heritage Country <strong>Tourism</strong> Association - Mr Rod Ross<br />
Hoover House - Mr John Watson<br />
Hospitality Group - Mr Chris Pye<br />
Houghton Wine Company - Ms Jan Peterson<br />
Humfrey Land Developments - Mr Barry Humfrey<br />
Hyatt Regency Perth - Mr Robert Dawson<br />
Kalbarri Accommodation Service - Mr & Mrs John & Marilyn Brandenburg<br />
Kalbarri Reef Villas - Mr Steve McKenzie<br />
Kalbarri Visitor Centre - Ms Barbara Hughill<br />
Kalbarri Wilderness Cruises - Mr & Mrs Tim & Julia Woodcock<br />
Kalgoorlie Visitor Centre - Ms Danielle Robertson<br />
Karma Chalets - Ms & Mr Beverley & Don Ford<br />
Karratha Visitor Centre - Ms Elanor Collins<br />
Karri Valley Resort - Ms Joanna Moore<br />
Kepa Kurl Eco-Cultural Tours - Ms Gail Reynolds-Adamson<br />
Kimberley Area Consultative Committee - Mr Chris Mitchell<br />
Kimberley Development Commission - Mr Kelvin Barr<br />
Kings Park and Botanic Garden - Mr Mark Webb<br />
Kingsley Motel - Ms Jeanette Sturis<br />
Kooljaman at Cape Leveque - Ms Julie Blackburn<br />
Lancelin Lodge - Mr Trevor Pond<br />
Landcorp - Mr Ross Holt<br />
Lesley J Briscoe - Ms Lesley Briscoe<br />
Little Creatures Brewery Company Pty Ltd - Mr Nic Trimboli<br />
Local Government Managers <strong>Australia</strong> - Mr Steve Cole<br />
Main Roads <strong>West</strong>ern <strong>Australia</strong> - Mr Brett Belstead<br />
Main Roads <strong>West</strong>ern <strong>Australia</strong> - Mr Kevin Smith<br />
Main Roads <strong>West</strong>ern <strong>Australia</strong> - Mr Ian Fennell<br />
Main Roads <strong>West</strong>ern <strong>Australia</strong> - Mr Peter Sewell<br />
Mandalay Holiday & Tourist Resort - Mr & Ms Clive & Margaret Johnson<br />
Mandurah Quay Resort - Ms Tanya Forsyth<br />
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Margaret River Visitor Centre - Ms Tracy Barr<br />
Mauritz Enterprises - Ms Sheena Collins<br />
Merribrook Retreat Margaret River - Mr Richard Firth<br />
Mid <strong>West</strong> Development Commission - Mr Steve Douglas<br />
Midland Redevelopment Authority - Mr Kieren Kinsella<br />
Monkey Mia Yacht Charters - Mr Greg Ridgley<br />
Mundaring <strong>Tourism</strong> Association - Ms Christina Norris<br />
Mundaring Visitor Centre - Ms Bev Beale<br />
National Trust of <strong>Australia</strong> (WA) - Ms Anne Brake<br />
Newman Visitor Centre - Ms Mary White<br />
Ningaloo Experience - Ms Melissa Zerbe<br />
Ningaloo Lodge - Mr Kim Tapper<br />
Ningaloo Sustainable Development Office - Mr David Nunn<br />
Norseman Visitor Centre - Ms Evelyn Reid<br />
<strong>North</strong>am Tourist Centre - Mr Cory Gale<br />
Novotel Ningaloo Resort - Mr Darren Cossill<br />
Oceanside Village - Mr Johan Bakker<br />
Peel Chamber of Commerce <strong>Tourism</strong> Subcommittee - Mr John Matthew<br />
Peel Development Commission - Ms Maree DeLacey<br />
Pemberton Visitor Centre - Mr Paul Nolan<br />
Pentland Alpaca Stud & Tourist Farm - Ms Margaret Binks & Debbie Maddams<br />
Perth Convention Bureau - Ms Christine Mclean<br />
Pilbara Area Consultative Committee - Ms Collene Longmore<br />
Pilbara Development Commission - Mr Stephen Webster<br />
Pilbara Regional Council - Mr Adrian Ellson<br />
Pinjarra Visitor Centre - Ms Carol Camplin<br />
Point Samson Resort - Ms Helen MacGregor<br />
Port Hedland Visitor Centre - Ms Kelly Howlett<br />
Priory Hotel - Mr Wayne Martin<br />
Qantas - Mr Adrian Boys<br />
Qantas Holidays - Ms Kylie Kemp<br />
Quay <strong>West</strong> Resort Bunker Bay - Ms Bianca Boultbee<br />
Quest Margaret River Freycinet Estate - Ms Vanessa Thomson<br />
Rainbow Jungle - Ms Amber Kelly<br />
Ravensthorpe Chamber of Commerce - Ms Shelly Hall<br />
Ravensthorpe Hopetoun Visitors Centre - Ms Jenny Biddulph<br />
Resolve Global - Mr Colin Ingram<br />
Rockingham Visitor Centre - Mr Scott Hewitt<br />
Roe <strong>Tourism</strong> - Ms Jennie Gmiener<br />
Roebourne Visitor Centre - Ms Ruth Ellis<br />
Rottnest Express/Boat Torque Cruises - Ms Jasmine Evatt<br />
Rottnest Island Authority - Mr Paolo Amaranti<br />
Rottnest Island Business Community - Ms Pam McMinn<br />
Royal Automobile Club of WA - Mr Mark Abercromby<br />
Seashells Hospitality Group - Ms Stephanie Lang<br />
Seashells Hospitality Group - Mr Mark Phillips<br />
Shire of Ashburton - Mr Keith Pearson<br />
Shire of Chittering - Ms Lyndal Danks<br />
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Shire of Dandaragan - Mr Clinton Strugnell<br />
Shire of Denmark - Mr Dale Stewart<br />
Shire of Derby-<strong>West</strong> Kimberley - Mr Shane Burge<br />
Shire of East Pilbara - Mr Allen Cooper<br />
Shire of Esperance - Mr Mal Osborne<br />
Shire of Gingin - Ms Anita Jarvis<br />
Shire of Manjimup - Mr Jeremy Hubble<br />
Shire of <strong>North</strong>ampton - Mrs Hayley Williams<br />
Shire of Roebourne - Mr Allan Moles<br />
Shire of Shark Bay - Mr Kelvin Matthews<br />
Shire of Toodyay - Ms Annique Gray<br />
Shire of Wyndham-East Kimberley - Mr Peter Stubbs<br />
Skywest Airlines - Mr Mark Shelton<br />
Slingair Heliwork WA - Ms Sonja Mitchell<br />
Small Business Development Corporation - Mr Dennis Wade<br />
Small Business Development Corporation - Mr Norm Skoglund<br />
Small Business Development Corporation - Mr Steve Moir<br />
South <strong>West</strong> Development Commission - Mr Don Punch<br />
Sunset Coast <strong>Tourism</strong> Association - Mr Andrew Slomp<br />
Swan River Trust - Mr Rod Hughes<br />
Swan Valley <strong>Tourism</strong> Council - Ms Geraldine Riggir<br />
The Bayview Geographe Resort - Mr Suleng Tanlee<br />
The Cove Caravan Park - Mr & Mrs Charlie & Irene VanHerk<br />
The Vines Resort - Mr Mike Stanton<br />
Three Islands Marine - Mrs Victoria Casey<br />
Tom Price Visitor Centre - Ms Anne Ransom<br />
<strong>Tourism</strong> & Transport Forum - Mr Evan Hall<br />
<strong>Tourism</strong> Consultant - Mr Brian Bowater<br />
<strong>Tourism</strong> Council <strong>West</strong>ern <strong>Australia</strong> - Mr Graham Moss<br />
Town of Port Hedland - Mr Terry Sargent<br />
Travel Talk - Mr Craig Sinclair<br />
Turquoise Coast Enviro Tours - Mr Mike Newton<br />
Valley of the Giants - Tree Top Walk - Ms Julie Ross<br />
Vasse Felix - Mr Michael Whyte<br />
Visitor Centre Association of WA - Ms Yvonne Bradfield<br />
Voyages El Questro Wilderness Park - Mr David Henry<br />
Walpole-Nornalup Visitor Centre - Ms Cath Roberts<br />
<strong>West</strong>ern <strong>Australia</strong> 2011 Pty Ltd/ISAF - Mr John Longley<br />
<strong>West</strong>ern <strong>Australia</strong>n Local Government Association - Ms Jodie Holbrook<br />
<strong>West</strong>ern <strong>Australia</strong>n Maritime Museum - Ms Renae Woodhams<br />
<strong>West</strong>ralia Airports Corporation - Mr Brian Krause<br />
Whale World - Mr Glenn Russell<br />
Wheatbelt Development Commission - Mr Grant Arthur<br />
Willie Creek Pearl Farm - Mr Don Bacon<br />
York Chamber of Commerce - Mr Mark Lloyd<br />
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The following organisations provided a written submission as part of a public call for submissions open from May 1 to July 17, 2009<br />
Augusta Margaret River <strong>Tourism</strong> Association<br />
Bibbulmun Track Foundation<br />
Central Wheatbelt Visitor Centre Merredin Accredited Visitor Centre<br />
City of Bunbury<br />
City of Perth<br />
City of Swan<br />
Department of Sport and Recreation<br />
Eastern Metropolitan Regional Council<br />
Fremantle Prison<br />
Gingin Observatory<br />
Guilderton Community Association<br />
Marble Bar Telecentre & Business Link<br />
National Trust of <strong>Australia</strong> (WA)<br />
Physical Activity Taskforce Secretariat<br />
Rainbow Jungle Kalbarri Sculpture Exhibition 2010<br />
Roe <strong>Tourism</strong><br />
Shire of Busselton<br />
Shire of Dowerin<br />
Shire of Kalamunda<br />
Shire of Merredin<br />
Shire of Mundaring<br />
Town of Cambridge<br />
<strong>West</strong>ern <strong>Australia</strong>n Chamber of Commerce and Industry<br />
Yarloop Workshops<br />
National Trust of <strong>Australia</strong> - Granite Way<br />
In addition, the following organisations provided a written submission as part of a public call for comment on the draft <strong>TDP</strong> documents, open from November 20 to<br />
December 18, 2009.<br />
Albany Chamber of Commerce and Industry<br />
Augusta Margaret River <strong>Tourism</strong> Association<br />
<strong><strong>Australia</strong>'s</strong> <strong>North</strong> <strong>West</strong><br />
Broome and the Kimberley Holidays<br />
Cape Mountain Bikers<br />
Central Wheatbelt Visitor Centre<br />
City of Bunbury<br />
City of Fremantle<br />
City of Geraldton-Greenough<br />
City of Joondalup<br />
City of Kalgoorlie-Boulder<br />
City of Mandurah<br />
City of Perth<br />
City of Stirling<br />
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City of Swan<br />
City of Wanneroo<br />
Denmark <strong>Tourism</strong> Incorporated<br />
Department of Environment and Conservation<br />
Department of Environment and Conservation - Esperance<br />
Department of Sport and Recreation<br />
Derby Visitor Centre<br />
Dolphin Discovery Centre<br />
Eastern Metropolitan Regional Council<br />
Esperance Chamber of Commerce and Industry<br />
Esperance Region <strong>Tourism</strong> Association<br />
Gascoyne Development Commission<br />
Geographe Bay <strong>Tourism</strong> Association<br />
Gingin Coast <strong>Tourism</strong> Association<br />
Golden Quest Trail Association<br />
Goldfields-Esperance Development Commission<br />
Great Southern Development Commission<br />
Guilderton Community Association<br />
Heritage Country <strong>Tourism</strong> Association<br />
Hidden Treasures of the Great Southern<br />
Kalgoorlie Visitor Centre<br />
Karma Chalets<br />
Main Roads WA<br />
Mandurah Quay Resort<br />
Margaret River Wine Industry Association<br />
Mid <strong>West</strong> Development Commission<br />
National Trust of <strong>Australia</strong> (WA)<br />
Peel Development Commission<br />
Quest Margaret River Freycinet Estate<br />
Recherche Advisory Group<br />
Rottnest Island Authority<br />
Shire of Dalwallinu<br />
Shire of Kalamunda<br />
Shire of Leonora<br />
Shire of Menzies<br />
Shire of Mundaring<br />
Shire of Nannup<br />
Shire of <strong>North</strong>ampton<br />
Shire of Perenjori<br />
Small Business Centre<br />
Small Business Centre - Goldfields<br />
South <strong>West</strong> Mountain Bike Club<br />
<strong>Tourism</strong> & Transport Forum<br />
<strong>Tourism</strong> Council of WA<br />
Town of Cambridge<br />
<strong>West</strong>ern <strong>Australia</strong>n Chamber of Commerce and Industry<br />
<strong>West</strong>ralia Airports Corporation<br />
Wheatbelt Development Commission<br />
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Appendix B – The <strong>Tourism</strong> Area Lifecycle<br />
The tourism area lifecycle pattern which has been put forward by<br />
Richard W Butler (for a full review, see Aspects of <strong>Tourism</strong>: The<br />
<strong>Tourism</strong> Area Life Cycle Vol. 1 Applications and Modifications 2006,<br />
p3-12, Channel View Publications) is based on the product lifecycle<br />
concept, and is outlined in the diagram below. The subsequent<br />
section summarises Richard Butler’s views on the key implications of<br />
each stage of the tourism area lifecycle.<br />
Starting in the bottom left hand corner of this model, the<br />
exploration stage is characterised by small numbers of tourists<br />
making individual travel arrangements and following irregular<br />
visitation patterns. At this time there would be no specific facilities<br />
provided for visitors, requiring the use of local facilities. As a<br />
consequence, the physical and social characteristics of the destination<br />
would be unchanged by tourism, bearing little impact on the<br />
economic and social existence of local residents.<br />
As the numbers of visitors increase and patterns of visitation become<br />
more regular, some local residents will enter the involvement stage,<br />
whereby they begin to provide facilities tailored specifically for visitors<br />
to the area. Contact between visitors and locals increases and efforts<br />
commence to identify visitor markets and undertake some level<br />
of advertising. A tourist season begins to emerge, and the social<br />
patterns of involved local residents are adjusted. Pressure starts to<br />
be placed on government and public agencies to provide or improve<br />
suitable transport and other relevant facilities and amenities for<br />
visitors.<br />
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The development stage reflects a well defined tourism market area shapes by<br />
heavy advertising in target catchment areas. Local involvement and development<br />
typically starts to decline, superseded by larger and more up-to-date facilities<br />
provided by external organisations and chains (particularly accommodation).<br />
Natural and cultural attractions are developed and potentially supported<br />
by complementary man-made facilities. Noticeable changes in the physical<br />
appearance of the area is likely and it can be expected that not all of these<br />
changes will be welcomed by local residents. Regional, state and/or national<br />
involvement in the planning and development of facilities, as well as imported<br />
labour, will be required to cope with growing demand, as the number of visitors<br />
exceeds the local population during peak periods. The range and type of visitors<br />
will also change as broader market awareness increases.<br />
As the consolidation stage is entered, total visitor numbers continue to increase<br />
albeit at a slower rate. A major part of the area’s economy is now intrinsically<br />
linked to tourism, and marketing activities become further-reaching with efforts<br />
made to extend the tourism season and catchment areas. A number of major<br />
tourism chains will now be represented, but few additions will be made. The<br />
larger number of visitors and range of tourism facilities can be expected to<br />
engender opposition from local residents not involved in the tourism industry.<br />
Defined recreational districts or hubs in the area may emerge and older tourist<br />
facilities and amenities may start to be considered less desirable.<br />
When the peak number of visitors has been reached, the area will reach the<br />
stagnation stage. Capacity levels for many tourism products and facilities will<br />
have been either reached or exceeded, leading to potential environmental, social<br />
and economic problems. By this stage, the area will usually have a well established<br />
image in the marketplace, but will no longer be fashionable. There will be surplus<br />
capacity, requiring greater marketing efforts to maintain current visitor levels. As a<br />
result, there is heavier reliance on repeat visitation and organised mass tourists.<br />
In the decline stage, the area will not be able to compete with newer and more<br />
fashionable destinations in the region and will experience a decline in visitor<br />
numbers. As a result, turnover of tourism developments and operators towards<br />
non-tourism operations becomes high as the area becomes less attractive<br />
to tourists and the viability of tourism operations becomes more difficult.<br />
Opportunities may arise for local residents to take over smaller tourism operations<br />
due to lower competition as the market declines. However, many tourism<br />
operations (particularly accommodation) are eventually converted to permanent<br />
residences (most commonly for retirees).<br />
Alternatively, it is possible that rejuvenation may occur, although the extent<br />
to which this can be achieved will usually depend on a complete change in the<br />
attractions, on which tourism is based, by either a) creating new man-made<br />
attractions, and/or b) developing previously untapped natural tourism assets.<br />
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Notably, the direction of the curve after the period of stabilisation (and ultimate<br />
lifecycle of a tourism destination) is open to several possibilities:<br />
• Successful redevelopment of man-made or natural tourism assets could result<br />
in renewed growth and expansion (see curve A).<br />
• Minor modification and adjustment to capacity levels, and continued<br />
protection of resources, could allow continued growth at a much reduced<br />
rate (see curve B).<br />
• A readjustment to meet all capacity levels could create a more stable level of<br />
visitation to be maintained in the longer term after an initial readjustment<br />
downwards (see curve C).<br />
• Continued unsustainable overuse of natural tourism resources, nonreplacement<br />
of aging tourism product and infrastructure, and decreasing<br />
competitiveness relative to other tourism destinations would result in a<br />
marked decline (see curve D).<br />
• The intervention of various shock factors, such as war, disease, major<br />
environmental damage or other catastrophes could result in an immediate<br />
and rapid decline in visitor numbers from which it may be extremely difficult<br />
to recover (see curve E).<br />
Although a consistent evolution of tourism destinations can be placed in a broad<br />
theoretical model such as that proposed by Richard Butler, it must be emphasised<br />
that not all areas experience the stages of the cycle as clearly as others. Specifically,<br />
the shape of the curve must be expected to vary for different areas, reflecting<br />
variations in such factors as the rate of development, numbers of visitors,<br />
accessibility, government policies and numbers of similarly competing areas.<br />
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Appendix C – Key Points of Contact<br />
<strong>Tourism</strong> WA – <strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> Regional Manager<br />
10 Frederick Street<br />
BROOME WA 6725<br />
(08) 9192 7686<br />
northwest@westernaustralia.com<br />
Kimberley Development Commission<br />
7 Ebony St<br />
KUNUNURRA WA 6743<br />
(08) 9168 1044<br />
info@kdc.gov.au<br />
<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong> – Regional <strong>Tourism</strong> Organisation<br />
10 Frederick Street<br />
BROOME WA 6725<br />
(08) 9193 6660<br />
info@australiasnorthwest.com<br />
Pilbara Development Commission<br />
6 Wedge St<br />
PORT HEDLAND WA 6721<br />
(08) 9173 8400<br />
pdc@pdc.wa.gov.au<br />
1<br />
Sustainable <strong>Tourism</strong> Cooperative Research Centre – <strong>Tourism</strong> Satellite Accounts 2007-08: <strong>West</strong>ern <strong>Australia</strong><br />
2<br />
<strong>Tourism</strong> Council <strong>West</strong>ern <strong>Australia</strong><br />
3<br />
<strong>Tourism</strong> Research <strong>Australia</strong> – International and National Visitor Survey 2001-2008<br />
4<br />
Department for Health and Ageing - Statistical Local Area Population Projections, 2007 to 2027, Revised<br />
5<br />
<strong>Tourism</strong> <strong>West</strong>ern <strong>Australia</strong> – Gibb River Road Volume Threshold Study 2006<br />
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<strong>Australia</strong>’s <strong>North</strong> <strong>West</strong><br />
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