Strategic Plan 2008 to 2013 - Tourism Western Australia

Strategic Plan 2008 to 2013 - Tourism Western Australia Strategic Plan 2008 to 2013 - Tourism Western Australia

tourism.wa.gov.au
from tourism.wa.gov.au More from this publisher
25.09.2014 Views

Initiatives to be undertaken: Initiative Description To be undertaken when? Y1 Y2 Y3 Y4 Y5 By Whom? Strategy: Consumer Research to Better Understand How to Maximise Yield 3.1 Consumer research to understand the high yield consumer. Undertake comprehensive analysis of segments according to potential yield and product match – prioritise market segments accordingly. P P P Marketing 3.2 Consumer research to understand within identified segments, the conditions required to maximise yield. Conduct consumer research to better understand critical consumer touch points for yield maximisation. P P Marketing Strategy: Brand Positioning – refer to initiatives under strategies related to Market Deliverable Experiences Strategy: Targeted and Partnered Marketing 3.3 Target identified high yield market segments in conjunction with industry and other key partners to maximise marketing return on investment. 3.4 Target key consumer touch points to influence yield. 3.5 Expand air services and overall air capacity into and throughout Western Australia from identified market segments. 3.6 Undertake targeted trade initiatives to increase awareness and desire to sell WA and its tourism product. Work with partners to maximise the pool of marketing funds and WA’s share of voice. Implement agreed Conversion Model to increase yield by focussing and aligning marketing activities according to the segment’s needs. Work with industry to develop and evolve yield maximisation strategies, including using best practice examples to evolve marketing and product development activities. Develop and implement a multi-faceted approach to increase frequency and capacity on existing routes, attract new airlines to and throughout WA and introduce new non-stop air linkages to service core and emerging markets. Identify opportunities to showcase WA and its tourism product to influential travel trade across all targeted markets and to facilitate ease of use/representation of WA. Improve the share of voice of WA product with key trade partners compared to competitors. P P P P P Marketing P P P P Marketing P P P P P Marketing P P P P P Marketing 3.7 Improve major event marketing activities to increase event visitation and length of stay. Work with event holders to improve marketing and promotional activities which build visitor numbers and encourage visitors to stay longer. Innovative tourism product development, destinational marketing and communication strategies will be key initiatives. P P P P P EventsCorp 16 TOURISM WESTERN AUSTRALIA | Strategic Plan 2008 to 2013 | Building for the Future

Initiatives to be undertaken continued... Initiative Description To be undertaken when? Y1 Y2 Y3 Y4 Y5 By Whom? Strategy: Quality Visitor Information – refer to Customer Access and Feedback Strategy, and Quality Visitor Information Services Strategy Strategy: Business Tourism 3.8 Manage the increased funding to the Perth Convention Bureau and monitor performance through the Marketing Services Agreement. 3.9 Work with the Perth Convention Bureau to improve business event marketing to maximise delegate numbers and length of stay. Strategy: Business Tourism Under a new five year agreement, there will be a significant increase in resources to establish an international market presence and to seek out and bid for large scale major business events in excess of 900 delegates. Additional funding will be focused on providing improved bid development and sponsorship for large scale business events. There will also be additional trade marketing activities undertaken including alignment with Tourism WA’s marketing activities. Additional opportunities will be developed in the areas of pre and post touring for business bvent delegates. Increased destination marketing will result in delegate boosting to confirmed business events and an increase in awareness of Perth Western Australia as a major business events destination. P P P P P EventsCorp P P P P P EventsCorp 3.10 Facilitate the development of better quality tourism product/attractions/ accommodation aligned with iconic tourism experiences Identify global examples of high yield attractions and products that suit WA. Release Landbank sites in iconic locations for high yield ‘outback luxury’ tourism products. Work with land owners (govt and non govt) and private investors to increase development of quality attractions. P P P P P IDVS TOURISM WESTERN AUSTRALIA | Strategic Plan 2008 to 2013 | Building for the Future 17

Initiatives <strong>to</strong> be undertaken:<br />

Initiative Description To be undertaken when?<br />

Y1 Y2 Y3 Y4 Y5<br />

By Whom?<br />

Strategy: Consumer Research <strong>to</strong> Better Understand How <strong>to</strong> Maximise Yield<br />

3.1 Consumer research <strong>to</strong><br />

understand the high yield<br />

consumer.<br />

Undertake comprehensive analysis of segments<br />

according <strong>to</strong> potential yield and product match<br />

– prioritise market segments accordingly.<br />

P P P<br />

Marketing<br />

3.2 Consumer research <strong>to</strong><br />

understand within identified<br />

segments, the conditions<br />

required <strong>to</strong> maximise yield.<br />

Conduct consumer research <strong>to</strong> better<br />

understand critical consumer <strong>to</strong>uch points for<br />

yield maximisation.<br />

P<br />

P<br />

Marketing<br />

Strategy: Brand Positioning – refer <strong>to</strong> initiatives under strategies related <strong>to</strong> Market Deliverable Experiences<br />

Strategy: Targeted and Partnered Marketing<br />

3.3 Target identified high yield<br />

market segments in<br />

conjunction with industry<br />

and other key partners <strong>to</strong><br />

maximise marketing return<br />

on investment.<br />

3.4 Target key consumer <strong>to</strong>uch<br />

points <strong>to</strong> influence yield.<br />

3.5 Expand air services and<br />

overall air capacity in<strong>to</strong><br />

and throughout <strong>Western</strong><br />

<strong>Australia</strong> from identified<br />

market segments.<br />

3.6 Undertake targeted trade<br />

initiatives <strong>to</strong> increase<br />

awareness and desire <strong>to</strong> sell<br />

WA and its <strong>to</strong>urism product.<br />

Work with partners <strong>to</strong> maximise the pool<br />

of marketing funds and WA’s share of<br />

voice. Implement agreed Conversion Model<br />

<strong>to</strong> increase yield by focussing and aligning<br />

marketing activities according <strong>to</strong> the<br />

segment’s needs.<br />

Work with industry <strong>to</strong> develop and evolve yield<br />

maximisation strategies, including using best<br />

practice examples <strong>to</strong> evolve marketing and<br />

product development activities.<br />

Develop and implement a multi-faceted<br />

approach <strong>to</strong> increase frequency and capacity<br />

on existing routes, attract new airlines <strong>to</strong> and<br />

throughout WA and introduce new non-s<strong>to</strong>p<br />

air linkages <strong>to</strong> service core and emerging<br />

markets.<br />

Identify opportunities <strong>to</strong> showcase WA and<br />

its <strong>to</strong>urism product <strong>to</strong> influential travel trade<br />

across all targeted markets and <strong>to</strong> facilitate<br />

ease of use/representation of WA. Improve the<br />

share of voice of WA product with key trade<br />

partners compared <strong>to</strong> competi<strong>to</strong>rs.<br />

P P P P P Marketing<br />

P P P P Marketing<br />

P P P P P Marketing<br />

P P P P P Marketing<br />

3.7 Improve major event<br />

marketing activities <strong>to</strong><br />

increase event visitation<br />

and length of stay.<br />

Work with event holders <strong>to</strong> improve marketing<br />

and promotional activities which build visi<strong>to</strong>r<br />

numbers and encourage visi<strong>to</strong>rs <strong>to</strong> stay longer.<br />

Innovative <strong>to</strong>urism product development,<br />

destinational marketing and communication<br />

strategies will be key initiatives.<br />

P P P P P EventsCorp<br />

16 TOURISM WESTERN AUSTRALIA | <strong>Strategic</strong> <strong>Plan</strong> <strong>2008</strong> <strong>to</strong> <strong>2013</strong> | Building for the Future

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