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Smart Card & Identity News A New Flavour for eCash

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dentity <strong><strong>New</strong>s</strong> • <strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • <strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • <strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • <strong>Smart</strong> Ca<br />

March 2012 Volume 22 • Number 3<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong><br />

<strong>Smart</strong> <strong>Card</strong>s, SIM, Payment, Biometrics, NFC and RFID<br />

www.smartcard.co.uk<br />

A <strong>New</strong> <strong>Flavour</strong> <strong>for</strong> <strong>eCash</strong><br />

1 • A <strong>New</strong> <strong>Flavour</strong> <strong>for</strong> <strong>eCash</strong><br />

7 • Overall Growth in CEE <strong>Card</strong>s<br />

Market Masks Contraction in Several<br />

Countries<br />

10 • Making Money on the Move More<br />

Secure<br />

16 • Indian GSM Phone Networks<br />

Fail to Meet Basic Encryption<br />

Standards<br />

At the Digital Money Forum in London this month Marc Brule the CFO of<br />

the Royal Canadian Mint outlined the research they have been doing on the<br />

evolution of currency. He explained the need to be able to handle cash like<br />

transactions on the internet and how it might be achieved by an asset<br />

transfer model which <strong>for</strong> those who were around in the 90’s might appear to<br />

be reminiscent of Mondex. There are still a lot of people around who think<br />

Mondex got it right but just 20 years too early.<br />

Electronic cash has long been the holy grail of payment systems largely<br />

because it’s the one area into which the current payment system players can<br />

expand. This of course includes PayPal as well as Visa and Master<strong>Card</strong>. The<br />

properties of cash such as anonymity and immediacy without transaction<br />

fees are of course diametrically opposed to the classic credit and debit card<br />

systems <strong>for</strong> which the players have to validate the authenticity of each<br />

transaction and are so involved in the transactions that they also have to<br />

manage disputes and chargebacks. It goes without saying that this will incur<br />

fees.<br />

There are three ways to address a cash like electronic alternative,<br />

1) Minimize the costs associated with the classical 4-Party model<br />

2) Aggregate small value transactions <strong>for</strong> example as per a subscription<br />

model<br />

3) Remove the need <strong>for</strong> intermediaries in the individual transactions<br />

Continued on page 4….<br />

©2011 <strong>Smart</strong> <strong>Card</strong> <strong><strong>New</strong>s</strong> Ltd., Rustington, England. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in<br />

any <strong>for</strong>m or by any means, electronic, mechanical, optical, recording or otherwise, without the prior permission of the publishers.


<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong><br />

Published monthly by<br />

<strong>Smart</strong> <strong>Card</strong> <strong><strong>New</strong>s</strong> Ltd<br />

Head Office: <strong>Smart</strong> <strong>Card</strong> Group,<br />

12 Meadway, Rustington,<br />

BN16 2DD<br />

Telephone: +44 (0)1903 734677<br />

Website: www.smartcard.co.uk<br />

Email: info@smartcard.co.uk<br />

Researcher– Patsy Editorial Everett<br />

Researcher – Patsy Everett<br />

Technical Researcher –<br />

Dr David Everett<br />

Production Team – John Owen,<br />

Lesley Dann, Adam Noyce<br />

Contributors to this Issue –<br />

Conie Mutters, Ian Hermon,<br />

Eli Hizkiyev, RBR<br />

Photographic Images –<br />

Dreamstime.com<br />

Printers – Hastings Printing Company<br />

Limited, UK<br />

ISSN – 1755-1021<br />

Disclaimer<br />

<strong>Smart</strong> <strong>Card</strong> <strong><strong>New</strong>s</strong> Ltd shall not be liable<br />

<strong>for</strong> inaccuracies in its published text.<br />

We would like to make it clear that<br />

views expressed in the articles are those<br />

of the individual authors and in no way<br />

reflect our views on a particular issue.<br />

All rights reserved. No part of this<br />

publication may be reproduced or<br />

transmitted in any <strong>for</strong>m or by any<br />

means – including photocopying –<br />

without prior written permission from<br />

<strong>Smart</strong> <strong>Card</strong> <strong><strong>New</strong>s</strong> Ltd.<br />

© <strong>Smart</strong> <strong>Card</strong> <strong><strong>New</strong>s</strong> Ltd<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

Patsy Everett<br />

Our Comments<br />

Dear Subscribers,<br />

Once more the annual Digital Money Forum<br />

clicked into life in London’s east end on the<br />

28/29th March. Mine host David Birch was his<br />

normal self, shaking the tree of established<br />

thinking to see if any interesting apples fall out.<br />

Of course they always do, it’s whether you<br />

notice it at the time!<br />

Anette Brolos from the Copenhagen Financial IT Region (CFIR) got<br />

the day rolling by discussing their project in Denmark that is looking<br />

at the future of money and their vision of a cashless society.<br />

Denmark of course was very early into the game with the Dankort<br />

(debit card) and Dancoin. Anette reminded us that cash costs about<br />

€26 Bn to manage in Europe and the impact that this has on<br />

business. As has been pointed out in our lead article this month the<br />

cost of cash is often hidden away because it’s not obvious who is<br />

paying the bill. But we know this, don’t we? But also there is the<br />

environmental burden, the impact of crime and isn’t money just plain<br />

filthy? We are always hearing about how much cocaine you can find<br />

on a standard used currency bill.<br />

However not to be put off Anette seems clear that one day there will<br />

be a cashless society (more or less) brought about by a number of<br />

scenarios of which social development will be a substantial element<br />

in our future. It goes without saying that technology will also have its<br />

say with mobile wallets, NFC, bar codes and the like. But Anette<br />

ended with a closing thought by telling us that according to a Danish<br />

national bank study, cash is four times more expensive to use than<br />

the Danish debit card (Dankort).<br />

Now here’s the thing, if this is true and we hear similar figures <strong>for</strong> the<br />

UK as well as the rest of Europe, who is promoting the continued<br />

use of cash?<br />

Of course everybody will tell you it is the criminals, organised crime<br />

and the like that need the anonymity and fluidity of cash to harvest<br />

their crimes. We might mention the grey economy (it just sounds<br />

better than black) which everybody seems to do that gets you a lower<br />

bill if you pay in cash or if you really don’t want people to know what<br />

you are doing and you really don’t want to be traced.<br />

I want to suggest that this is actually only a part of the story,<br />

behavioural economics comes into this in a bigger way than you<br />

might imagine. The truth is that people don’t like change. There is an<br />

old tale that tells you that promoting radical new ideas are at best<br />

ignored but in general are heavily criticised and resisted by those with<br />

established positions. Only a small number of people follow a vision<br />

and they are usually the ones closest to the evangelist. Sometimes this<br />

can of course create a church of followers and this was perhaps the<br />

greatest talent of Steve Jobs. If I’m right on this with the un<strong>for</strong>tunate<br />

demise of Steve, then Apple has reached its pinnacle and only has<br />

one way to go. You can do experiments in the laboratory to show<br />

that all of this is normal human behaviour.<br />

2


What I’m hinting at here is that there are a large number of players who are not motivated to a cashless society in<br />

the visionary way and that obstacles are likely to appear that will slow progress in this area. So the challenge here<br />

is to identify the source of the vision, is it the consumer, is it business, is it the government? Who is it that really<br />

wants a cashless society? Answers on the back of a postcard please be<strong>for</strong>e the price of the stamps goes up by<br />

25%.<br />

Gill Ringland from SAMI Consulting brought up my favourite subject of what happens in 2050? Of course we<br />

don’t know and back to behavioural economics we are lousy at predicting what is likely to happen. However<br />

here I have a method, if in doubt you need to study your science fiction books have a look at how they are<br />

paying in the year 2050 – they aren’t, there I’ve given you a clue, in 2050 we don’t need to buy things we just<br />

exist in some environment where what we need is just provided. So wandering around the universe in our space<br />

ship, you name it, we’ve got it.<br />

I’ve got carried away here, this is not what Gill said at all, she was into the Washington Consensus originally<br />

from the economist John Williamson in 1989 which is all about the economic prescription <strong>for</strong> developing<br />

countries or at least that’s what he intended, will that hold in the future or will we be into some new paradigm?<br />

I can’t leave the <strong>for</strong>um without mentioning David Wolman who has written about ‘the end of money’ as we<br />

know it, see his book on Amazon and also Marc Brule from the Royal Canadian Mint on the future of currency.<br />

How’s that <strong>for</strong> two extremes but actually if you read David’s book you’ll realise it’s not and we have talked about<br />

the Royal Canadian Mint in our headline article this month.<br />

Exciting times, it reminds me of the 90’s, lots of things are happening in our space. The smart card chip might<br />

be well established but the applications surrounding mobile phones, NFC, barcodes and tablets well that’s a<br />

whole new universe.<br />

Patsy.<br />

Contents<br />

Regular Features<br />

Lead Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

Events Diary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3<br />

World <strong><strong>New</strong>s</strong> In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5, 9, 12, 17<br />

Industry Articles<br />

Overall Growth in CEE <strong>Card</strong>s Market Masks Contraction in Several Countries . . 7<br />

Making Money on the Move More Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />

Indian GSM Phone Networks Fail to Meet Basic Encryption Standards. . . . . . . . 16<br />

Events Diary<br />

April 2012<br />

19 Mobile & Contactless Payments - www.smi-online.co.uk/training<br />

24-26 Infosecurity 2012, Earls Court, London - www.infosec.co.uk<br />

25-27 <strong>Card</strong>s & Payments Asia, Suntec Singapore - www.terrapinn.com/exhibition/cards-asia<br />

25-27 Prepaid <strong>Card</strong>s Asia, Suntec Singapore International Convention and Exhibition<br />

/ /<br />

3<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012


Events Diary<br />

May 2012<br />

14-17 Mobile Money 2012 - http://www.mobile-money-gateway.com/event/mobile-moneyafrica-2012v<br />

15-16 <strong>Card</strong>s & Payments Middle East- http://www.terrapinn.com/exhibition/cards-andpayments-middle-east/index.stm<br />

21-23 Security Document World 2012, Queen Elizabeth II Conference Centre, London, -<br />

http://www.sciencemediapartners.com<br />

Source: www.smartcard.co.uk/calendar/<br />

…. Continued from page 1<br />

The Royal Canadian Mint has gone <strong>for</strong> the third approach by adopting a direct asset transfer model. There are<br />

advantages and disadvantages of each approach which we will look at in more detail.<br />

The 4-Party model is that commonly seen today when paying with a credit or debit card. The bank holds the<br />

consumer’s accounts <strong>for</strong> which funds can be either pre-paid or post-paid. The bank that holds the account is<br />

called the Issuer because it traditionally issues a card which allows the consumer to access their account. The<br />

consumer is called the <strong>Card</strong>Holder because they traditionally hold the card that gives access to the account. The<br />

Merchant is the provider of goods or services to the cardholder in exchange <strong>for</strong> payment. The fourth member<br />

of the set is the merchant Acquirer which is the bank or service provider that acquires the transactions <strong>for</strong><br />

clearing and settlement within the networks of the financial institutions. In other words the Acquirer has to get<br />

the funds from the Issuer on behalf of the merchant.<br />

It doesn’t take very long to appreciate that all these various parties have costs and there<strong>for</strong>e want to charge fees<br />

<strong>for</strong> their payment services. The Issuer charges an Interchange fee <strong>for</strong> the costs of managing the cardholder<br />

relationship, the acquirer charges <strong>for</strong> the costs of managing the transaction (which will include an authentication<br />

and authorization process) and the network processing costs applied by the payment operators such as Visa and<br />

Mastercard. All these fees of course are accumulated and get applied to the merchant, sometimes called the<br />

merchant discount fee. These fees are applied per transaction and <strong>for</strong> a small merchant may be 3% or more <strong>for</strong> a<br />

credit card transaction. Debit card transactions are usually a fixed fee per transaction and <strong>for</strong> a small merchant<br />

may be 25 pence or more per transaction.<br />

It is immediately obvious that this 4-P model is unlikely to be economically feasible <strong>for</strong> very low value<br />

transactions of a few pounds or less. In the cash world these small value payments dominate the market.<br />

So the question is how can we reduce the cost of these 4-P model transactions. That’s not easy and the approach<br />

adopted by the payment operators to date has been to remove the on-line authentication/authorization step.<br />

Effectively what the Issuers are doing is taking the risk on an off-line transaction if the value is low enough (e.g<br />

$20 or less). However ignoring the details <strong>for</strong> the moment it is clear that there is an increased risk and only a part<br />

of the costs have been reduced. In addition you would want to minimise the risk of card fraud and at the least<br />

would want the consumer to be using a secure smart card. This is really not a place <strong>for</strong> a magnetic stripe card.<br />

From the consumers point of view there is an advantage because the Issuer often has to bear part of the<br />

transaction risk under the various consumer protection laws and of course if you lose your card you don’t lose<br />

your money (assuming you report it to the bank).<br />

You don’t need a degree in economics to realize that this still isn’t going to work <strong>for</strong> transactions with a value of<br />

say less than say $5 and in the virtual world of the internet there is a need to handle transactions perhaps less<br />

than $1. The ultimate test is whether you can handle a transaction of 1 cent? Not by the 4-P model!<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

4


The second approach to handling low value payments is to have some <strong>for</strong>m of aggregation. What you want to do<br />

is to avoid the 4-P overheads of handing individually small value transactions. <strong>Card</strong>is is a company<br />

http://www.cardis-international.net/ that has been working on this <strong>for</strong> some time with a scheme that does<br />

effectively aggregate small transactions leading to reduced costs. They have recently announced that Austria’s<br />

Raiffeisen Bank International is to use <strong>Card</strong>is software plug-in <strong>for</strong> low value payments in Q2 this year.<br />

The other approach to aggregation is effectively a subscription model where you lodge funds with a service<br />

provider on a pre or post-paid relationship. What is clear is that you are effectively setting up an account with the<br />

service provider and although it is a closed system (only you and the service provider) there are still the<br />

overheads of the service provider having to authenticate the consumer requests. This part of the transaction is<br />

no different to the 4-P model and if the scheme is post-paid then there is also the risk overhead of the service<br />

provider not being paid. Apple’s iTunes is effectively a subscription model. From a consumer’s point of view<br />

this works with any intermediary you regularly use such as Amazon or iTunes, we will however save discussion<br />

on the 30% fee taken from the service providers by Apple <strong>for</strong> another day. Can you do a 1 cent transaction?<br />

Mmmm now that also seems unlikely because you still need to cover the overheads.<br />

And then not last is the third model where the transaction does not require intermediaries. This is the approach<br />

being adopted by the Royal Canadian Mint in their current R&D project. This is of course exactly analogous to<br />

the use of cash. I can make a payment to you (in the physical space) where no third party is involved in the<br />

transaction. In this case the asset is being handed from person to person. What the Mint has been working on is<br />

the ability to do this electronically in the internet world so again you can pass 1 cent from person to person.<br />

Now of course nothing really comes <strong>for</strong> free, in the UK it has been estimated that it costs £4 Bn per year to<br />

manage cash. It is the cost of collecting it all up, counting it and securely distributing it between merchants,<br />

banks and consumers.<br />

Now this is the $64K dollar question (just changing currencies <strong>for</strong> the moment), can you electronically manage<br />

electronic cash without hidden overheads? Mondex actually had a good go at this back in 1990 (can you believe<br />

it’s that old) and suffered with a lack of infrastructure. There were few mobile phones in those days and who do<br />

you know that was using the internet. So let’s see what happens to a 21st century approach to electronic cash.<br />

Conie Mutters (Analyst, Electronic Payment Systems)<br />

Ed: Since this article was written the Royal Canadian Mint has gone public with a developer Challenge to<br />

test and gather industry ideas www.mintchipchallenge.com <strong>for</strong> its MintChip <strong>eCash</strong> system. They have provided a<br />

lot more in<strong>for</strong>mation on their web site which we will review next month.<br />

World <strong><strong>New</strong>s</strong> In Brief<br />

American Express Unveils P2P<br />

Money App <strong>for</strong> Facebook<br />

Serve from American Express has announced an<br />

application that allows friends to send, receive and<br />

request money from directly within Facebook.<br />

The Serve app is currently the only application<br />

available on Facebook that allows friends to send<br />

requests and receive payments in just a few clicks.<br />

"The way people exchange money is evolving, and<br />

so is Serve," said Dan Schulman, group president,<br />

Enterprise Growth, American Express.<br />

"We're constantly working to bring our customers a<br />

seamless and consistent payment experience -- one<br />

that makes sense <strong>for</strong> our increasingly social lives,<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

whether that's paying a friend back <strong>for</strong> movie<br />

tickets or sending someone money <strong>for</strong> your share of<br />

the vacation house -- it can now be sent on<br />

Facebook."<br />

Exchanging money with friends takes three simple<br />

steps:<br />

Choose your friend to send money to, enter the<br />

dollar amount, and click send.<br />

Facebook friends are automatically populated<br />

directly into the app's interface, so there is no need<br />

to worry about finding a friend's email address or<br />

gathering additional in<strong>for</strong>mation. Once completed,<br />

a message is immediately posted to the recipient's<br />

Facebook wall providing directions on where to<br />

collect their money or to sign up <strong>for</strong> Serve.<br />

5


To request money the process is just as easy,<br />

choose a Facebook friend who owes you money,<br />

send a request and get paid back.<br />

HID Global President and CEO<br />

Speaks on CEO Vision Panel at ID<br />

World Abu Dhabi 2012<br />

HID Global has announced that the company's<br />

president and CEO, Denis Hebert, will speak on<br />

auto ID technology developments and the future of<br />

credentials as part of a CEO panel during ID World<br />

Abu Dhabi 2012, March 18-19 at the Emirates<br />

Centre <strong>for</strong> Strategic Studies and Research in Abu<br />

Dhabi, United Arab Emirates (UAE). Hebert will<br />

also provide insights on the role of RFID<br />

technology <strong>for</strong> machine-readable travel documents<br />

and other government-to-citizen ID applications.<br />

Also speaking at the conference will be HID<br />

Global's Thomas Harenberg, vice president of sales,<br />

Middle East and Africa, Government ID Solutions<br />

- who will share his perspective on the future of<br />

government ID programs including critical success<br />

factors and emerging trends.<br />

Harenberg will also explore the most pressing<br />

government concerns, worldwide, including the<br />

requirements to increase in<strong>for</strong>mation system<br />

security and improve electronic administration cost<br />

efficiency, which are both critical factors driving the<br />

evolution of advanced ID credential programs.<br />

Raisonance Partners with Galitt to<br />

Promote <strong>Smart</strong> <strong>Card</strong> Tools in North<br />

America<br />

Raisonance has partnered with Galitt Canada to<br />

rein<strong>for</strong>ce sales and technical support <strong>for</strong> customers<br />

across North America.<br />

Fuelled by booming interest in Near Field<br />

Communications (NFC) <strong>for</strong> mobile phones and<br />

notably in payment applications, Raisonance is<br />

experiencing a corresponding increase in demand<br />

<strong>for</strong> the test and certification tools that ensure the<br />

reliability of this complex technology.<br />

"To meet this increased demand and address the<br />

concerns related to certification of payment<br />

applications, it is essential to have a partner capable<br />

of addressing both concerns. With Galitt's extensive<br />

experience in smart card and EMV testing, we are<br />

confident that they will offer both excellent counsel<br />

and support <strong>for</strong> our North American customers,"<br />

according to Benoit Hedou, Director of the<br />

Raisonance <strong>Smart</strong> <strong>Card</strong> Test activity.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

Ingenico, Santander & Orange<br />

Develop the 1st Payment System with<br />

Multi-brand NFC Mobile<br />

Ingenico has worked together with Banco<br />

Santander and Orange on the development in Spain<br />

of the first payment system with multi-brand NFC<br />

mobile, which will enable users in the city of Group<br />

Santander, near Madrid, to make purchases of any<br />

amount simply by putting their mobile telephone<br />

close up to the sales point terminal. Ingenico has<br />

been entrusted with providing state-of-the-art<br />

contactless wireless terminals <strong>for</strong> this pioneer<br />

project which will have a test stage in the Group<br />

Santander City, with 40 sales points, and in shops in<br />

Boadilla del Monte, Madrid.<br />

The company has also undertaken the technological<br />

development of these terminals so that they can<br />

accept payment through NFC technology.<br />

The system developed, based on NFC (Near Field<br />

Communications) technology, will also allow its<br />

users to make payments in places like restaurants,<br />

convenience stores and "vending" machines in the<br />

Group Santander City, as well as obtaining<br />

in<strong>for</strong>mation from the services that they can find on<br />

it, through an advanced system of NFC labels.<br />

It is the first time that it has been possible to make<br />

contactless payments of any amount with the main<br />

payment systems providers, Master<strong>Card</strong> and Visa,<br />

at the same time on the same terminal. The project<br />

has been developed in co-operation with Banco<br />

Santander, Orange, Oberthur Technologies, Visa,<br />

Master<strong>Card</strong>, Redsys and RIM.<br />

NantWorks Releases iPhone App<br />

That Helps the Blind to See<br />

NantWorks LLC has released its much anticipated<br />

'LookTel Recognizer' app at Cali<strong>for</strong>nia State<br />

University Northridge Centre on Disabilities' 27th<br />

Annual International Technology and Persons with<br />

Disabilities Conference.<br />

LookTel Recognizer enables blind or visually<br />

impaired users to recognise an object instantly by<br />

simply pointing their iPhone camera at it and<br />

listening to the phone tell them what it is.<br />

Recognition happens in real time, with no need to<br />

hold the Camera still or take a photo.<br />

The app will identify many everyday objects from<br />

packaged goods at the supermarket to identity<br />

cards, as well as premise locations.<br />

6


Overall Growth in CEE <strong>Card</strong>s Market Masks<br />

Contraction in Several Countries<br />

The number of payment cards in central and eastern Europe grew by 10% between<br />

2008 and 2010 – this is one of the main findings in “Payment <strong>Card</strong>s Central and Eastern<br />

Europe 2012”, the latest edition of RBR’s highly respected report on 14 key payment<br />

cards markets in the region. Breaking the region down into countries showed, however,<br />

that in four markets – Bulgaria, Estonia, Poland and Romania – the number of cards<br />

actually fell over the same period.<br />

In most cases this was due to the withdrawal of cards as a result of the global financial crisis, particularly in the<br />

credit card sector.<br />

Russia dominates growth once again<br />

As we have become accustomed to seeing in recent years, Russia accounted <strong>for</strong> the vast majority of the growth<br />

in the number of cards in the region between 2008 and 2010. Out of the 27 million new cards issued over that<br />

period, 25 million were in Russia. Most of these Russian cards were issued in 2010 when domestic banks had<br />

mostly resolved problems with their consumer lending businesses – which had per<strong>for</strong>med poorly in 2008 and<br />

2009.<br />

Russia also accounts <strong>for</strong> nine out of ten prepaid cards issued in the region. One reason why so many prepaid<br />

cards have been issued in Russia is that they are not reloadable – the cardholder must use all funds stored on the<br />

card be<strong>for</strong>e it expires, and then take out a new card. Prepaid cards are mainly used <strong>for</strong> payments over the<br />

internet and mobile phone top-ups. The vast majority of prepaid card products are managed by non-bank<br />

organisations, although these cards are issued under bank sponsorship.<br />

Number of Payment <strong>Card</strong>s in Central and Eastern Europe, 2006-2010 (million)<br />

Source: Payment <strong>Card</strong>s Central and Eastern Europe 2012 (RBR)<br />

Domestic payment cards accounted <strong>for</strong> just 9% of the CEE total at the end of 2010. Visa (including Visa<br />

Electron and V PAY cards) and Master<strong>Card</strong> (including Maestro and Master<strong>Card</strong> Electronic products) accounted<br />

<strong>for</strong> 99% of international cards in the region, with American Express cards accounting <strong>for</strong> most of the remainder.<br />

Visa products are the most numerous in CEE with 52% of the total, followed by Master<strong>Card</strong> with 38%.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

7


<strong>Card</strong> payment value in CEE surpasses EUR 110 billion<br />

The volume of card payments grew at a much quicker rate than the number of cards between 2008 and 2010 –<br />

49% compared to 10%. Once again, Russia was responsible <strong>for</strong> the largest share of growth in the volume of<br />

payments, but Poland also made a significant contribution. Polish cardholders are becoming increasingly<br />

confident about using cards, while the acceptance network has also been growing.<br />

A total of EUR 111 billion was spent on cards in the CEE region in 2010, up from EUR 90 billion in 2008. For<br />

a number of years, Slovenia has had by far the highest average card spending per adult, followed by Estonia.<br />

Bank account holding is extremely prevalent among Slovenian adults and salaries are rarely paid by any means<br />

other than credit transfer. Furthermore, Slovenia’s infrastructure is advanced, with most outlets accepting cards,<br />

and the pay later sector (specifically charge cards) is better established in Slovenia than in most other countries in<br />

the region.<br />

Over 90% of EFTPOS terminals are EMV-compliant<br />

There has been considerable growth in acceptance networks throughout CEE. Even more developed markets<br />

such as Poland, where certain merchant sectors (e.g. petrol stations and supermarkets) are approaching<br />

saturation, have seen considerable growth. There remain many markets where there is room <strong>for</strong> further<br />

advances, even under existing pricing and acquiring conditions.<br />

The number of EFTPOS terminals grew considerably between 2008 and 2010 – by 20% to 1.3 million. The vast<br />

majority of units are in Russia and Poland. These two countries account <strong>for</strong> 680,000 terminals, while no other<br />

country has more than 100,000. Russia accounted <strong>for</strong> the largest share of new installations, while the Czech<br />

Republic, Hungary and Kazakhstan also witnessed significant growth.<br />

When the number of terminals is compared to the size of the population, Croatia, Estonia and Slovenia are the<br />

largest markets. The first two were also the only markets in the region with less than 100 payment cards per<br />

EFTPOS terminal, compared with the CEE average of 224. Kazakhstan, Russia and the Ukraine hold vast<br />

potential <strong>for</strong> the deployment of new terminals as the ratio is well over 300 in each of these markets.<br />

CEE banks have generally made more progress in upgrading EFTPOS terminals than in reissuing cards. Overall,<br />

the most advanced countries are the Baltic markets (Estonia, Latvia and Lithuania), and the Czech Republic.<br />

Some countries, such as Russia and the Ukraine, continue to lag behind.<br />

8<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012


World <strong><strong>New</strong>s</strong> In Brief<br />

Cryptomathic Invents Cloud Wallet<br />

Independent e-security solutions expert<br />

Cryptomathic has invented the market's first 'Cloud<br />

Wallet', a ubiquitous secure mobile wallet.<br />

The Cryptomathic Cloud Wallet enables a secure<br />

payment application to run off a connected, trusted<br />

plat<strong>for</strong>m that is accessible through a network such<br />

as the internet. It securely links the user and all their<br />

devices - such as a smartphone, tablet or personal<br />

computer - to their wallet.<br />

This new method offers an alternative approach to<br />

providing secure payment applications, which today<br />

are generally delivered through either EMV chips<br />

embedded in payment cards or secure elements of<br />

smartphones. The Cryptomathic Cloud Wallet will<br />

be of particular interest to payment schemes and<br />

issuers as it addresses all the users' connected<br />

devices while allowing the overall system to be<br />

driven based on risk parameters; exactly like their<br />

core business today.<br />

Once a cardholder has enrolled their devices with<br />

the Cloud Wallet, they can use their wallet to make<br />

any number of transactions using any of their<br />

enlisted devices. The Cloud Wallet can be used, <strong>for</strong><br />

example, to make near-field-communication (NFC)<br />

payments at point-of-sale, enhance the security and<br />

experience of the 3D Secure <strong>for</strong>m of verification, or<br />

even per<strong>for</strong>m full-scale EMV-type transactions<br />

between the cardholder and merchant.<br />

Matt Landrock, CEO of Cryptomathic USA,<br />

comments: "The Cryptomathic Cloud Wallet offers<br />

a new approach to e-payments, and how this can be<br />

delivered and managed by the payments industry.<br />

This highly secure solution provides payment<br />

schemes and issuers with full control of the<br />

payment applications, without having to negotiate<br />

complicated business relationships with mobile<br />

network operators and without having to modify or<br />

enhance the end-users devices. With over 25 years'<br />

experience providing security to the banking<br />

industry, we are delighted to announce this<br />

groundbreaking invention."<br />

Spire Supplies Mobile <strong>Card</strong> Payment<br />

Terminals to Enterprise<br />

Car (Enterprise) to provide a flexible, secure and<br />

convenient mobile payments system.<br />

Spire Payments has recently deployed its M4230<br />

mobile card payment terminal to 350 Enterprise<br />

office locations across the UK. The M4230 is a fully<br />

accredited, secure chip & PIN device that takes<br />

credit and debit card transactions at mobile<br />

locations using GPRS as its method of<br />

communication.<br />

At the same time, and in conjunction with Spire,<br />

TS3 Services Ltd has developed a solution that<br />

enables Enterprise to easily process refunds and<br />

secondary additional transactions <strong>for</strong> customers<br />

wanting to extend their car rentals using the<br />

payments industry innovation of Tokenisation. As a<br />

result Enterprise can now cross reference any<br />

subsequent transactions with a unique token which<br />

the merchant can use in place of the original card<br />

details.<br />

"Spire's M4230 mobile handheld terminal authorises<br />

the payment instantly and is perfect <strong>for</strong> any<br />

application where payment needs to be taken off<br />

premises, providing a clear customer service<br />

advantage <strong>for</strong> Enterprise over its competitors."<br />

Your Details Sold <strong>for</strong> Just TWO<br />

Pence<br />

Thousands of Britons are having their credit card<br />

in<strong>for</strong>mation, medical and financial records sold by<br />

Indian call centre workers <strong>for</strong> a little as 2 pence<br />

according to a report in The Sunday Times.<br />

Undercover reporters met two men claiming to be<br />

IT workers from several of the call centres. The two<br />

data traders boasted on having 45 different sets of<br />

personal in<strong>for</strong>mation on nearly 500,000 Britons.<br />

Many British companies outsource their services to<br />

India, but due to the outrage over the use of <strong>for</strong>eign<br />

workers some companies have already withdrawn.<br />

Indian authorities are struggling to combat the<br />

corruption, due to the unwillingness of companies<br />

keen to avoid the negative publicity in reporting<br />

data losses.<br />

Spire Payments, the payment terminal provider and<br />

the new name <strong>for</strong> Hypercom in the UK and Spain,<br />

announce it has partnered with Enterprise Rent-A-<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

9


Making Money on the Move More Secure<br />

Ian Hermon<br />

Introduction<br />

While different mobile payment methods jostle <strong>for</strong> top position,<br />

a similar contest is underway concerning the security of these<br />

new cashless services. Ian Hermon, Product Marketing<br />

Manager, Thales e-Security, takes a look at the challenges in<br />

establishing a solid foundation <strong>for</strong> secure payments on the<br />

move.<br />

With mobile phones set to become as indispensable as a wallet <strong>for</strong> buying goods and services, mobile payment<br />

developments are rapidly gathering pace and different service providers are competing <strong>for</strong> their slice of the pie.<br />

Last year, <strong>for</strong> example, saw the arrival of Master<strong>Card</strong>’s PayPass scheme in the US while Google launched its<br />

Android-based eWallet scheme and Starbucks trialled its Quick Tap PayPass service.<br />

A recent study from Juniper Research <strong>for</strong>ecasts that mobile contactless payment transactions are expected to<br />

reach nearly $50 billion worldwide in 2014 and NFC solutions will be launched in 20 countries within the next<br />

18 months.<br />

But be<strong>for</strong>e adoption begins to accelerate towards these levels, not only is there much debate to be had around<br />

which type of scheme works best in practice but also about which mobile payments security method is the most<br />

robust.<br />

Standardisation<br />

As with traditional payments, standardisation is essential to bring about the time and resource benefits to the<br />

industry. Several successful standards are already gathering momentum in providing a secure mobile payments<br />

ecosystem:<br />

• Managing Mobile NFC Services – The Trusted Service Manager (TSM) acts as an intermediary between<br />

Mobile Network Operators (MNOs) and any third party service provider that wishes to add a service to<br />

a mobile phone. GlobalPlat<strong>for</strong>m’s ‘System Messaging Specification <strong>for</strong> Management of Mobile-NFC<br />

Services’, defines the messaging between each of the three parties to ensure secure ‘provisioning’ of<br />

services to the phone.<br />

• The SIM Alliance Open Mobile API – Apps which use the Secure Element (the cryptographically<br />

protected piece of hardware on newer mobile phones) to secure their critical operations such as<br />

banking, payments or transport tickets, can have a component running in the phone’s operating system<br />

so that the user can securely interact with the keyboard/touch screen and enjoy a rich graphical user<br />

experience. The SIM Alliance Open Mobile API enables apps developers to use the additional security<br />

of the Secure Element more easily, be this in a UICC SIM, a dedicated Secure Element built into the<br />

phone, or a secure SD card, by providing a common means of interfacing with it.<br />

• Trusted Execution Environment (TEE) – The Secure Element looks after critical data on the mobile<br />

handset but it cannot easily host apps with a highly developed or cutting edge user interface. Apps that<br />

require complex user interactions must run on the phone’s main processor. The Trusted Execution<br />

Environment is designed to secure these apps and GlobalPlat<strong>for</strong>m is leading the standardisation and<br />

interoperability in this area to ensure that data and apps are adequately protected. For example, payment<br />

apps that run their user interface in TEE and their transaction security in the Secure Element would<br />

have an extremely high level of security.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

10


Such standards help the industry work together and benchmark best practices but they remain just one<br />

fundamental element of contributing to successful mobile payment security. Technology that makes the security<br />

of provisioning mobile payment applications as secure as issuing cards is also required, to build that much<br />

needed consumer confidence.<br />

Consumer fear around fledgling mobile payments techniques often centre on security issues. Much of this<br />

reticence to adopt mobile payments comes from the perceived risk of data being intercepted during a<br />

transaction. But threats exist at every stage of the mobile payment lifecycle, including how to get a payment app<br />

onto a phone securely and efficiently in the first place. Building the data needed to issue a payment application<br />

and create the secure messages to personalise a handset can be a lengthy and inefficient process, the numerous<br />

cryptographic functions posing a risk of exposing sensitive data.<br />

This initial set-up process or ‘provisioning’ normally happens over-the-air (OTA). It is a process that increases<br />

security risks due to the number of parties involved - typically the payment application provider (usually a bank),<br />

a Trusted Service Manager, the Mobile Network Operator, and the end user. A critical success factor is keeping<br />

this process highly secure to ensure that no data is compromised. Successful provisioning uses unique<br />

personalisation keys, to not only protect the loading of in<strong>for</strong>mation onto a device but also the subsequent<br />

transactions made by the application.<br />

As secure as traditional cards<br />

By applying the latest cryptography methods, users can ensure that ‘provisioning’ happens as securely as possible<br />

and at the same level as issuing traditional payment cards. Providers of physical cards tend to prefer Hardware<br />

Security Modules (HSMs), which generate and protect the encryption keys that are essential to managing<br />

issuance risk. This approach is also relevant <strong>for</strong> provisioning services to a mobile phone and can greatly simplify<br />

the process while simultaneously avoiding the vulnerability of keys stored in software. Overall, the main benefit<br />

of an HSM is to secure encryption keys and sensitive data in a way which ensures that such data is never<br />

exposed. In this way, the risk <strong>for</strong> the service provider is significantly reduced.<br />

However, while encryption is essential to the security of mobile payments, it isn’t the sole answer. For maximum<br />

security in this new payments channel, encryption must be teamed with authentication technologies that provide<br />

protection <strong>for</strong> data exchange and authorisation.<br />

Minimise the risk<br />

As the mobile payment world continues to evolve at lightning speed, industry best practices are far from being<br />

agreed, with operators and related parties still undecided about who should control the mobile wallet. But one<br />

thing that lies firmly beyond discussion is that security remains the primary barrier to adoption <strong>for</strong> most<br />

consumers.<br />

Overcoming this concern is no easy task, requiring a combination of robust standards and best practice, coupled<br />

with the right technical path to guarantee the experience is safe from the second that a user decides to download<br />

a payment app. If any business wants to take advantage of the impending explosion in mobile payments, security<br />

needs to be at the foundation of their approach to minimise risk and encourage widespread consumer adoption.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

11


World <strong><strong>New</strong>s</strong> In Brief<br />

<strong>Smart</strong> Payment <strong>Card</strong> Shipments Hit<br />

One Billion in 2011<br />

In 2011, <strong>for</strong> the first time in history, the number of<br />

smart payment cards shipped annually to financial<br />

institutions worldwide passed the one billion mark<br />

(1044 million), according to figures released by the<br />

<strong>Smart</strong> Payment Association (SPA)<br />

http://www.smartpaymentassociation.com<br />

The six SPA members, who represent more than<br />

85% of the total available market, shipped 898<br />

million smart payment cards (of which 90% were<br />

EMV cards); a healthy 12% rise in volumes on 2010<br />

figures.<br />

The highest regional climb was recorded in the<br />

Americas. Here, Canada's completion of its EMV<br />

migration, the increasing adoption of chip and PIN<br />

cards across Latin America and the first significant<br />

volumes of EMV cards to be issued in the United<br />

States all contributed to a +29% jump in shipments.<br />

The Asia Pacific market was similarly buoyant in<br />

2011, with the region showing a +26% increase.<br />

The annual review highlights the ever increasing<br />

penetration of contactless payment, with pure<br />

contactless and dual interface payment cards<br />

accounting <strong>for</strong> 15% (130 million) of SPA member<br />

shipments in 2011. By investing in contactless cards<br />

issuers are increasingly able to offer faster, more<br />

convenient and more intuitive payment options to<br />

customers; while investments made on the<br />

acquiring side (terminals and infrastructure) are<br />

paving way <strong>for</strong> the expected growth in mobile NFC<br />

payments.<br />

Veritec Rolls Out Blinx On-Off<br />

<strong>Smart</strong> Toggle Debit <strong>Card</strong><br />

Veritec, Inc. announces the roll out of their Blinx<br />

On-Off <strong>Smart</strong> Toggle Debit <strong>Card</strong>. Veritec's new<br />

<strong>Smart</strong> Toggle <strong>Card</strong> can easily be toggled on and off<br />

by using a mobile phone or the web. <strong>Card</strong> holders<br />

can receive instant notification of card activities and<br />

transfers of funds in real time, within the Veritec<br />

system.<br />

Veritec's technology includes a Proprietary Secure<br />

Financial <strong>Card</strong> Processing Software Plat<strong>for</strong>m and is<br />

the approved Third Party Processor of debit cards<br />

<strong>for</strong> banks and Visa.<br />

Veritec is the patent holder <strong>for</strong> proprietary twodimensional<br />

Matrix Symbology, VeriCode and<br />

VSCode.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

The Codes assist in the secure identification of<br />

people and products. The combination of a<br />

financial debit card and a secure identification card<br />

make Veritec's Multi-Purpose <strong>Card</strong>s unique in its<br />

field.<br />

2011 Fraud Losses Continue<br />

Downward Trend<br />

The latest payment fraud losses <strong>for</strong> 2011, released<br />

on 7 March 2012, by the banking and card<br />

payments industry show that credit card, debit card<br />

and online banking fraud levels have fallen again.<br />

This continued success is thanks to ef<strong>for</strong>ts by the<br />

industry, partners, and importantly, customers.<br />

Fraudsters' activities in other areas have caused a<br />

minor increase in cheque and telephone banking<br />

losses.<br />

Fraud losses on UK cards fell 7% from £365.4m in<br />

2010 to £341.0m in 2011, resulting in a three-year<br />

reduction of nearly 45%. Losses are at the lowest<br />

levels since 2000. This healthy trend is a result of<br />

the industry's ef<strong>for</strong>ts to deter, detect and prosecute<br />

fraudsters.<br />

Online banking fraud losses fell 24% from £46.6m<br />

in 2010, to £35.4m in 2011. This decrease has<br />

occurred despite a continuing rise in phishing<br />

attacks and attacks involving malware. Phishing<br />

attacks are up 80 % from 2010.<br />

Telephone banking fraud losses rose from £12.7m<br />

in 2010 to £16.7m in 2011 (an increase of 32%).<br />

Most losses involve customers being duped by<br />

criminals, using fake emails or cold calling, into<br />

disclosing their personal security details such as<br />

telephone banking passcodes.<br />

To read the full report visit:<br />

www.theukcardsassociation.org.uk<br />

First Contactless Payment Program<br />

in the Canary Islands with Ingenico<br />

Ingenico announced the deployment of 645 wireless<br />

terminals <strong>for</strong> the first program of payments with<br />

contactless Visa cards in the Canary Islands.<br />

More than 5,000 clients of the financial entity<br />

Cajasiete will be able to benefit from the advantages<br />

of payment with the SINcontacto card in more than<br />

500 stores throughout all the islands, putting the<br />

Canaries at the <strong>for</strong>efront of this technology in<br />

Spain.<br />

12


Cajasiete intends to extend this type of payment<br />

system to other stores and to more clients<br />

throughout the Canary Islands over the next few<br />

months. All the cards and stores which enable the<br />

use of this technology will be identified with the<br />

"Wave" icon to facilitate their recognition.<br />

cheques and PayPal using one simple product. No<br />

matter how consumers choose to pay, PayPal Here<br />

makes it easy, giving small businesses more sales<br />

opportunities. Merchants can accept payments by<br />

swiping cards in the card reader, scanning cards and<br />

cheques using their phone cameras, or manually<br />

entering card in<strong>for</strong>mation into the app. They can<br />

also send an invoice and set payment terms directly<br />

from the app.<br />

NEC Develops Ultra-thin Organic<br />

Radical Battery Compatible with IC<br />

<strong>Card</strong>s<br />

NEC Corporation has announced the development<br />

of an ultra-thin, 0.3mm thick, organic radical battery<br />

(ORB) that is compatible within standard IC cards<br />

of 0.76mm thickness. The adoption of these ultrathin<br />

ORBs featuring greater flexibility, higher power<br />

output and faster recharging speeds than existing<br />

rechargeable batteries, including lithium-ion<br />

batteries, is expected to enable advanced new<br />

functions in IC cards, electronic paper and other<br />

technologies.<br />

Conventional ORBs of 0.7mm thickness are<br />

difficult <strong>for</strong> IC cards of standard 0.76mm thickness<br />

to adopt. These new, 0.3mm ORBs are less than<br />

half the thickness of existing units, a size reduction<br />

that was accomplished by using printing<br />

technologies to integrate circuit boards with<br />

batteries. As a result, IC cards embedded with these<br />

batteries can be used <strong>for</strong> a wide range of functions,<br />

including displays, transmission and advanced<br />

encryption processing.<br />

PayPal Unveils PayPal Here<br />

PayPal announces PayPal Here, the world's first<br />

global mobile payments solution that allows small<br />

businesses to accept almost any <strong>for</strong>m of payment.<br />

The new service includes a free app and fully<br />

encrypted thumb-sized card reader, which turns any<br />

iPhone, and soon Android smartphone, into a<br />

mobile payment solution. With PayPal Here, small<br />

businesses, service providers and casual sellers can<br />

send invoices or accept debit and credit cards,<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

There is no monthly account or set-up fees,<br />

merchants pay a simple flat rate of 2.7 percent <strong>for</strong><br />

card swipes and PayPal payments.<br />

WHSmith Goes Contactless with<br />

Streamline & Visa Europe<br />

WHSmith has become the latest business in the UK<br />

to go contactless in partnership with Streamline &<br />

Visa Europe. The new contactless payment option<br />

will initially be available in 46 major travel locations,<br />

such as London Heathrow, Gatwick, Stansted and<br />

Mainline Railway Stations across the UK. These<br />

stores are expected to go live throughout Spring<br />

2012.<br />

Matt Rowsell, Chief Commercial Officer <strong>for</strong><br />

Streamline, said: "Contactless payments are ideally<br />

suited to time-poor shoppers, such as those<br />

travelling through busy rail and airport locations.<br />

We're confident that contactless will enhance the<br />

customer experience and reduce transaction times<br />

in these very busy stores."<br />

Trans<strong>Card</strong> Announces NFC<br />

Certification to Enable Contactless<br />

Payments<br />

Trans<strong>Card</strong> is pleased to announce the completion<br />

of contactless NFC certification <strong>for</strong> Master<strong>Card</strong><br />

PayPass contactless payment transactions.<br />

Craig Fuller, CEO of Trans<strong>Card</strong>, stated, "We are<br />

tremendously excited about the momentum in the<br />

NFC universe and the growing interest in<br />

contactless and mobile payments. We believe an<br />

entire eco-system is developing around NFC<br />

payments and Trans<strong>Card</strong> is proud to be one of the<br />

select group of prepaid processors that is<br />

contactless certified."<br />

Apple and Nokia Battle over Nano-<br />

SIM Proposal<br />

Apple and Motorola Mobility have locked horns<br />

again, this time over the so called 'Nano-SIM'. The<br />

new Nano-SIM is approximately 60% smaller than<br />

the traditional SIM card.<br />

13


Both have tabled their proposals to the European<br />

Telecommunications Standards Institute (ETSI)<br />

and await the decision on which card future<br />

smartphones and tablets will use.<br />

According to the Financial Times, "Apple has<br />

applied to become the largest voting group in the<br />

ETSI having registered six European subsidiaries to<br />

become full members".<br />

Nokia in turn has questioned "whether it is right<br />

that one group of companies can obtain a high<br />

amount of votes by filing multiple membership<br />

application".<br />

Google Wallet Struggles <strong>for</strong> Market<br />

Place<br />

It is being reported that Google Inc is considering<br />

sharing revenue with carriers to encourage them to<br />

embrace the new technology after a slow take up.<br />

This month Google has seen to Jonathan Wall, one<br />

of the original creators and Marc Freed-Finnegan<br />

lead product manager <strong>for</strong> Google Wallet leave to<br />

start their own mobile shopping business 'Tappmo<br />

Inc'.<br />

The mobile payment market has created scores of<br />

competitors to Google, including ISIS a joint<br />

venture of Verizon, AT&T and T-mobile which we<br />

understand are nearing a launch date.<br />

PayPal Launches the PayPal Access<br />

Prepaid Master<strong>Card</strong><br />

PayPal UK has launched a new payment card that<br />

lets customers spend and withdraw money from<br />

their PayPal account on the high street and<br />

everywhere that Master<strong>Card</strong> is accepted around the<br />

world.<br />

A PayPal Access Prepaid Master<strong>Card</strong> holder who<br />

receives a PayPal payment can spend or withdraw<br />

the money straight away with the card - there's no<br />

need to transfer it to a bank account. The card<br />

holder has direct access to their available balance<br />

and can manage their card online via a simple single<br />

sign-in process.<br />

Gilles Coccoli, Managing Director of PrePay<br />

Solutions, adds: "The new card is a highly integrated<br />

and innovative product that has been carefully<br />

developed to meet the needs of PayPal customers.<br />

The addition of the new Master<strong>Card</strong> PayPass<br />

technology is a first <strong>for</strong> PayPal in the United<br />

Kingdom and gives users even greater<br />

convenience."<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

Microsoft Joins Financial Services<br />

Industry to Disrupt Massive Zeus<br />

Cybercrime Operation<br />

In its most complex ef<strong>for</strong>t to disrupt botnets to<br />

date, Microsoft Corp., in collaboration with the<br />

financial services industry - including the Financial<br />

Services - In<strong>for</strong>mation Sharing and Analysis Centre<br />

(FS-ISAC) and NACHA - The Electronic Payments<br />

Association - as well as Kyrus Tech Inc., announced<br />

it has successfully executed a coordinated global<br />

action against some of the most notorious<br />

cybercrime operations that fuel online fraud and<br />

identity theft.<br />

With this legal and technical action, a number of the<br />

most harmful botnets using the Zeus family of<br />

malware worldwide have been disrupted in an<br />

unprecedented, proactive cross-industry action<br />

against this cybercriminal organisation.<br />

This disruption was made possible through a<br />

successful pleading be<strong>for</strong>e the U.S. District Court<br />

<strong>for</strong> the Eastern District of <strong>New</strong> York, which<br />

allowed Microsoft and its partners to conduct a<br />

coordinated seizure of command and control<br />

servers running some of the worst known Zeus<br />

botnets.<br />

Because the botnet operators used Zeus to steal<br />

victims' online banking credentials and transfer<br />

stolen funds, FS-ISAC and NACHA joined<br />

Microsoft as plaintiffs in the civil suit, and Kyrus<br />

Tech Inc. served as a declarant in the case. Other<br />

organisations, including F-Secure, also provided<br />

supporting in<strong>for</strong>mation <strong>for</strong> the case.<br />

As a part of the operation, on March 23, Microsoft<br />

and its co-plaintiffs, escorted by the U.S. Marshals,<br />

seized command and control servers in two hosting<br />

locations, Scranton, Pa., and Lombard, Ill., to seize<br />

and preserve valuable data and virtual evidence<br />

from the botnets <strong>for</strong> the case. Microsoft and its<br />

partners took down two Internet Protocol<br />

addresses behind the Zeus command and control<br />

structure, and Microsoft is currently monitoring 800<br />

domains secured in the operation, which are helping<br />

identify thousands of computers infected by Zeus.<br />

Nine Finalists Announced in NFC<br />

Forum & WIMA's NFC Global<br />

Competition 2012<br />

The NFC Forum, a non-profit industry association<br />

that advances the use of NFC technology, and<br />

WIMA, a worldwide event dedicated to NFC<br />

technology, announce the nine finalists in their Tap<br />

Into Innovation: NFC Global Competition 2012.<br />

14


Created to recognise the development and<br />

deployment of innovative and exemplary NFC<br />

solutions around the world, this year's competition<br />

attracted three times as many entries as the previous<br />

contest in 2010, showcasing the tremendous growth<br />

and interest in NFC implementations.<br />

A jury composed of senior professionals and<br />

recognised experts from academia and industry<br />

evaluated all entries and selected three finalists in<br />

each of three categories, as follows.<br />

Best Innovative Solution <strong>for</strong> the entry that uses<br />

NFC technology in the most inventive way to<br />

address a market, business, or consumer need:<br />

SAi (Israel): Tag-a-Bag luggage tagging and<br />

identification: TapThat Games LLC (USA):<br />

TapThat game: XIUS (USA): MIT Active Poster<br />

Cafeteria Ordering System<br />

Best Business Viability <strong>for</strong> the entry that offers an<br />

NFC solution with the most commercial potential:<br />

Barclaycard (UK): Quick Tap contactless mobile<br />

payment service: Korea <strong>Smart</strong> <strong>Card</strong> Co., Ltd.<br />

(South Korea): Mobile T-money ticketing solution:<br />

NXP Software (China): MediaTribe media sharing<br />

Best User Experience <strong>for</strong> the solution that best<br />

leverages the power, ease, and convenience of NFC<br />

technology:<br />

good2gether (USA): good2gether and Do Good<br />

Badges <strong>for</strong> non-profit support: Korea <strong>Smart</strong> <strong>Card</strong><br />

Co., Ltd. (South Korea): Mobile T-money ticketing<br />

solution: NXP Software (China): MediaTribe media<br />

sharing.<br />

Finalists are invited to the awards ceremony on<br />

April 12, 2012 at WIMA in Monaco, where the<br />

three first-place winners will be announced.<br />

Digital Money Forum Celebrates 15<br />

year Anniversary<br />

Consult Hyperion has announced its popular<br />

Digital Money Forum is celebrating its 15th year.<br />

This year's annual event is taking place at the<br />

America Square Conference Centre in London.<br />

Guest speakers include representatives from the Bill<br />

& Melinda Gates Foundation, Google, Bitcoin<br />

Consultancy, Telefonica, Royal Canadian Mint,<br />

Gartner, Barclaycard, Sky TV, University of<br />

Cambridge, the Cabinet Office and more. The<br />

Forum will be chaired once again by Dave Birch,<br />

Director of Consult Hyperion.<br />

"We're delighted to be celebrating the 15th<br />

Anniversary of the Digital Money Forum this year,"<br />

said Dave Birch, Chair of Digital Money Forum and<br />

Director at Consult Hyperion. "As we've developed<br />

the Forum over the years it has established a worldwide<br />

reputation. Our fantastic sponsors have<br />

allowed us to put on a great 15th Anniversary<br />

Forum, and we're looking <strong>for</strong>ward to hosting it <strong>for</strong><br />

many more years. I'd particularly like to thank Visa<br />

Europe <strong>for</strong> their <strong>for</strong>ward-looking support <strong>for</strong> the<br />

Forum over many years."<br />

Hirsch Identive Showcases NFC<br />

"Mobile Touch to Open" at ISC<br />

West<br />

Hirsch Identive will demonstrate at ICS West a new<br />

access solution that enables customers to use NFCenabled<br />

mobile phones as secure credentials to<br />

access their facilities.<br />

The "Mobile Touch to Open" demonstration<br />

leverages Hirsch Identive's powerful new<br />

DIGI*Net access control plat<strong>for</strong>m, Velocity 3.5<br />

management software and multiple NFC door<br />

readers to provide an end-to-end NFC physical<br />

access solution.<br />

"Many of our customers have been assessing the<br />

use of mobile phones as an alternative to traditional<br />

access cards as a more convenient ID device," says<br />

Stephen Healy, President and General Manager of<br />

Hirsch Identive. "Our NFC 'Mobile Touch to<br />

Open' solution demonstrates how customers can<br />

augment or over time replace their traditional access<br />

credentials with NFC-enabled smartphones,<br />

lowering the cost of credential issuance and<br />

improving security by reducing <strong>for</strong>gotten access<br />

cards."<br />

This year's Forum, sponsored by Visa Europe,<br />

Monitise and Barclaycard, will cover topics<br />

including identity and privacy in payments, mobile<br />

payments, the future of money around the world,<br />

and the relationship between financial and social<br />

inclusion.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

15


Indian GSM Phone Networks Fail to Meet<br />

Basic Encryption Standards<br />

Eli Hizkiyev<br />

The recent revelations from an Indian company that it can ‘tumble’ and clone the<br />

credentials of mobile phone SIM cards over the airwaves will make anyone in security<br />

give a sigh. But when they hear that it is apparently because certain Indian GSM<br />

carriers are using the A5/0 minimal encryption system on their cellular networks, then<br />

the only response is frustration. Once again, we have to face the fact that GSM voice<br />

calls can no longer be considered secure.<br />

What adds insult to injury is that it appears that the Indian cellular networks are switching off most of their<br />

encryption to ease the load on their networks.<br />

The problem is that, even if A5/1 encryption is switched on, it can be cracked and facilitate eavesdropping - as<br />

researcher Karsten Nohl and his team started demonstrating some 18 months ago. If the cellular networks only<br />

use the more basic A5/0 encryption, it also becomes possible to clone SIM card identities and make calls<br />

charged to the legitimate user's account.<br />

What makes the Indian network issue relevant and concerning, is that many of the UK GSM carriers are also<br />

hitting digital gridlock on their networks in city areas at peak time, raising the question as to whether they too are<br />

lowering the encryption technology used on their calls to cope with the demand?<br />

It is interesting to note that none of the Indian cellular carriers were prepared to comment on the report, despite<br />

the news appearing in The Hindu newspaper, which has a circulation of 1.5 million amongst the English<br />

language speakers of India, as well as a global audience via its web site of many millions more.<br />

The problem <strong>for</strong> the carriers - as one of the researchers commented on in the report - is that the cracked calls<br />

appear to be coming from the subscriber's number, so it's difficult to see how they can stop these calls, apart<br />

from looking <strong>for</strong> excessive usage and/or calls to international/premium rate destinations that may be flagged as<br />

suspicious or unusual.<br />

The takeout from this story - and from previous reports of the A5/1 encryption system on GSM calls being<br />

cracked - is to switch to using 3G cellular services when making business and/or sensitive calls. However, since<br />

the A5/3 encryption mechanism used on 3G calls is a derivative of the MISTY Feistel crypto methodology - and<br />

some carriers are reportedly lowering the level of encryption - there is a danger that the diluted 3G encryption<br />

system can be cracked in a few hours, as was reported at the start of 2010 (http://bit.ly/xAOpeA).<br />

The real bottom line is that cellular calls - in common with all wireless transmissions - are inherently less secure<br />

than wired telephony, <strong>for</strong> the simple reason that the mobile device can only automatically authenticate itself over<br />

the airwaves.<br />

Put simply, this means that all of the data transmitted can also be eavesdropped by hackers who - if they are able<br />

to crack the underlying encryption system, all variants of which have clearly been found to be wanting - can<br />

monitor the data stream and eavesdrop on the voice plus data transmissions.<br />

This Indian newspaper report raises a number of security questions on several fronts, and this is be<strong>for</strong>e we even<br />

start to discuss the number of people using their smartphone <strong>for</strong> Internet banking...<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

16


World <strong><strong>New</strong>s</strong> In Brief<br />

OTI Files Patent Infringement Suite<br />

against T-Mobile<br />

On Track Innovations Ltd. (OTI) announce the<br />

filing of a patent infringement lawsuit alleging that<br />

T-Mobile USA, Inc. sells NFC enabled phones that<br />

infringe OTI's U.S. Patent No. 6,045,043.<br />

NFC technology enables contactless payments with<br />

mobile phones, loyalty programs, data mining, and<br />

other applications. The lawsuit is pending in the<br />

United States District Court <strong>for</strong> the Southern<br />

District of <strong>New</strong> York, Case No. 12-CV-2224.<br />

"We believe in the strength and value of our<br />

intellectual property and have the resources to<br />

protect it," said Oded Bashan, OTI Chairman and<br />

CEO. "<br />

We are also happy to provide innovative technology<br />

and partner with others in the industry to facilitate<br />

the growing future of contactless payments, data<br />

capture, loyalty programs, and more."<br />

Shipments of NFC-enabled<br />

Handsets Reached 30 Million Units<br />

in 2011<br />

According to a new research report by Berg Insight,<br />

global sales of handsets featuring NFC increased<br />

ten-fold in 2011 to 30 million units. Growing at a<br />

compound annual growth rate (CAGR) of 87.8<br />

percent, shipments are <strong>for</strong>ecasted to reach 700<br />

million units in 2016.<br />

The global rise in smartphone adoption is also<br />

driving higher attach rates <strong>for</strong> other wireless<br />

connectivity technologies in handsets including<br />

GPS, Bluetooth and WLAN. These connectivity<br />

technologies are already a standard feature on highend<br />

smartphones and most medium- and low-end<br />

models. Declining costs will also enable broader<br />

integration in the feature phone segment that is<br />

rapidly gaining smartphone-like functionality.<br />

Watchdata Wins 2012 Asian Sesames<br />

Award with SIMpass-SC<br />

Watchdata Technologies has won the prestigious<br />

Asian Sesames Award <strong>for</strong> the second time in three<br />

years. It won this year with its breakthrough mobile<br />

payment solution, called SIMpass-SC, which<br />

trans<strong>for</strong>ms any existing mobile phone handset into<br />

a full-function NFC device.<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

The SIMpass-SC technology embeds a secure<br />

element, an active front end and an antenna into a<br />

single dual-interface SIM card <strong>for</strong>m factor,<br />

providing one of the most elegant and practical<br />

ways to deploy the widely accepted NFC<br />

technology in mobile phone handsets in any<br />

existing market, from highly developed urban<br />

centres to the remotest locations on the planet,<br />

even in regions with few banks and very poor<br />

financial infrastructure.<br />

"The SIMpass-SC solution is a significant<br />

improvement in mobile payment technology, and<br />

we feel privileged to help advance the frontiers of<br />

knowledge in this market," said Michael Yu,<br />

President of International Business at Watchdata.<br />

NFC Forum and GlobalPlat<strong>for</strong>m<br />

Partner to Accelerate Deployment of<br />

Interoperable NFC Solutions<br />

GlobalPlat<strong>for</strong>m has entered into a Memorandum of<br />

Understanding (MoU) with the NFC Forum. The<br />

partnership aims to harmonize specification activity<br />

to support the development of interoperable, multiapplication<br />

NFC-based mobile solutions in the<br />

wider mobile services ecosystem, and to support<br />

NFC Forum certification activities.<br />

To accelerate the deployment of new mass market<br />

NFC-based use cases, the NFC community and<br />

wider mobile services sector must establish neutral,<br />

sustainable and scalable infrastructures that support<br />

secure communication between all stakeholders and<br />

technology plat<strong>for</strong>ms. This new, <strong>for</strong>mal partnership<br />

will open up opportunities <strong>for</strong> innovative solutions<br />

across multiple industries by leveraging the NFC<br />

Forum's deep technical knowledge and extensive<br />

library of NFC-based standards and GlobalPlat<strong>for</strong>m<br />

Specifications <strong>for</strong> managing contactless services,<br />

which serve multiple actors and support several<br />

business models.<br />

NXP and HID Global Enable Mobile<br />

Access <strong>for</strong> NFC Phones<br />

NXP Semiconductors N.V. and HID Global<br />

announce their collaboration to introduce a global,<br />

generic Mobile Access solution <strong>for</strong> NFC-enabled<br />

mobile phones. NFC enables the secure and<br />

convenient sharing of in<strong>for</strong>mation from one device<br />

to another over short distances based upon existing<br />

contactless standards, making it ideal <strong>for</strong> deploying<br />

easy-to use mobile access control applications.<br />

17


HID Global and NXP helped create the current<br />

market <strong>for</strong> card-based physical access systems and<br />

are now jointly moving these solutions to mobile<br />

phones as NFC becomes a standard feature.<br />

The contactless cards that employees use to enter<br />

corporate buildings and parking garages can now be<br />

transferred to an NFC-enabled phone storing digital<br />

access credentials. The credentials are stored on<br />

NXP's embedded Secure Element within the<br />

handset and are presented by the mobile phone in a<br />

manner that is compatible with access control<br />

readers and systems. As the use of NFC smart<br />

phones <strong>for</strong> access control becomes increasingly<br />

more popular, consumers and enterprises can<br />

expect the same high level of security with<br />

improved convenience on a mobile device.<br />

Master<strong>Card</strong> Introduces <strong>New</strong> Tool<br />

that Predicts the Potential <strong>for</strong><br />

eCommerce Fraud in Real Time<br />

Ecommerce merchants have a new tool at their<br />

disposal to help mitigate the risk of fraud in online<br />

transactions, with Master<strong>Card</strong>'s introduction of<br />

Expert Monitoring Fraud Scoring <strong>for</strong> Merchants.<br />

The new tool enhances merchants' insight into card<br />

behaviour beyond a merchant's website or a<br />

cardholder's shopping cart. The service provides<br />

merchants with a predictive fraud score <strong>for</strong> <strong>Card</strong>-<br />

Not-Present transactions in real time to measure the<br />

likelihood that a transaction is fraudulent. This is<br />

done using fraud detection models designed<br />

specifically <strong>for</strong> eCommerce merchants, which<br />

uniquely enables merchants to evaluate a longer<br />

span of transaction history to deliver a fraud score<br />

that more accurately describes online cardholder<br />

behaviour.<br />

eCommerce merchants continue to face heavy<br />

losses from fraudulent transactions. According to<br />

the Lexis-Nexis 2011 True Cost of Fraud Study,<br />

merchants incurred costs of more than $2.33 <strong>for</strong><br />

every $1 of fraud committed, absorbing more than<br />

$102 billion in total losses in 2011. To lower their<br />

risk in this space, eCommerce merchants utilize an<br />

average of four to seven fraud detection solutions<br />

to validate orders and identify fraudulent<br />

transactions.<br />

Accumulate and Potevio Signs<br />

Agreement <strong>for</strong> Mobile Payment and<br />

NFC Solutions in China<br />

Accumulate and Potevio have signed an agreement<br />

to cooperate, develop and deploy secure, innovative<br />

and easy to use mobile financial and mobile in the<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

authentication services on the Chinese market.<br />

Projects will include a unique NFC solution that<br />

will have its first customer deployment be<strong>for</strong>e<br />

summer this year. Other projects are in mobile<br />

payments and a solution <strong>for</strong> secure payment of<br />

utility bills.<br />

"This agreement is a great milestone <strong>for</strong><br />

Accumulate and Accumulate Asia. We are already in<br />

discussions with large players in the China financial<br />

and telecom industry. So, soon new mobile<br />

payment and mobile authentication services<br />

projects, based on this cooperation, will be started",<br />

says Kelei Wang, Managing Director of Accumulate<br />

Asia Ltd.<br />

Services developed and deployed under this<br />

cooperation will support all major mobile plat<strong>for</strong>ms<br />

including; Android, Blackberry, iPhone, Java and<br />

Windows.<br />

PrePay Solutions awarded European<br />

Best Breakout Company of the Year<br />

The leading prepaid services company in the UK<br />

and Europe has been crowned Best Breakout<br />

Company of the Year at the Paybe<strong>for</strong>e Awards<br />

Europe 2012, a major industry event.<br />

PrePay Solutions is one of just 12 companies<br />

honoured at the awards which took place at the<br />

Gift <strong>Card</strong>, Gift Voucher and Reloadable <strong>Card</strong><br />

Summit.<br />

Gilles Coccoli, Managing Director of PrePay<br />

Solutions, commented: "This award is Europeanwide<br />

recognition of our success in the industry, and<br />

we are committed to remaining a leader in our field<br />

with innovations in prepay."<br />

Paybe<strong>for</strong>e CEO Marilyn Bochicchio commented on<br />

the awards: "The introduction of Paybe<strong>for</strong>e Awards<br />

Europe provides the opportunity <strong>for</strong> Paybe<strong>for</strong>e to<br />

specifically highlight businesses offering prepaid<br />

products in Europe and to applaud their success in<br />

addressing local market needs."<br />

Iris ID Systems Announces<br />

Interoperability Between Its'<br />

IrisAccess Plat<strong>for</strong>m and NFC-<br />

Enabled BlackBerry <strong>Smart</strong>phones<br />

Iris ID Systems Inc. and HID Global announce<br />

that the IrisAccess plat<strong>for</strong>m iCAM7000 can be used<br />

with select NFC enabled BlackBerry 7 smartphones.<br />

The BlackBerry Bold 9900/9930 smartphones<br />

activated with HID Global's iCLASS digital<br />

credentials will be compatible with the installed<br />

base of iCLASS readers that are embedded<br />

18


iCAM7000 series <strong>for</strong> applications ranging from<br />

physical access systems in buildings to applications<br />

that track time and attendance, and other identity<br />

dependent applications.<br />

Using a NFC-enabled BlackBerry smartphone, the<br />

iris templates of a user are securely stored to an<br />

iCLASS digital credential on the phone. That<br />

credential can then be presented <strong>for</strong> authentication<br />

by simply holding the NFC-enabled BlackBerry<br />

smartphone in front of an iCAM7000 series iris<br />

camera.<br />

Andrew Bocking, VP Handheld Software Product<br />

Management, at RIM, said, "Having added NFC<br />

capabilities to a range of our BlackBerry 7<br />

smartphones, we're excited to be able to support<br />

the secure storage of an Iris ID biometric template<br />

to an iCLASS credential. NFC enables smartphones<br />

to become even smarter mobile computing<br />

plat<strong>for</strong>ms, and this is another great example that<br />

demonstrates the potential that NFC on mobile<br />

devices brings to the physical access control space."<br />

Pilot programs using BlackBerry smartphones<br />

activated with iCLASS digital credentials and iris<br />

identification are planned <strong>for</strong> later this year.<br />

More than 100 million MULTOS<br />

Chips Shipped in 2011<br />

MULTOS technology providers saw a record<br />

breaking 2011 with over 100 million chips being<br />

delivered to customers in just one year, bringing the<br />

current MULTOS issuance total to well in excess of<br />

300 million cards, reports MAOSCO Ltd., the<br />

Secretariat of The MULTOS Consortium.<br />

MULTOS products are deployed in markets that<br />

require the security, flexibility, ease of issuance and<br />

open supply chain that are the hallmarks of the<br />

MULTOS plat<strong>for</strong>m; especially suited to EMV<br />

migration, government ID and embedded security<br />

markets.<br />

The 2011 results were predominantly related to the<br />

significant uptake of MULTOS cards within the<br />

banking industry <strong>for</strong> EMV migration, covering all<br />

the global payment brands and now including<br />

numerous local and regional ATM/debit card<br />

schemes.<br />

Dave Meadon, Chairman of The MULTOS<br />

Consortium Council, comments "It has been a<br />

phenomenal year <strong>for</strong> MULTOS. These 2011 results<br />

show that MULTOS is recognised as a trusted<br />

plat<strong>for</strong>m <strong>for</strong> the payments business around the<br />

world. MULTOS' presence within the ID market<br />

also remains strong with a number of fully<br />

<strong>Smart</strong> <strong>Card</strong> & <strong>Identity</strong> <strong><strong>New</strong>s</strong> • March 2012<br />

established National <strong>Identity</strong> implementations in<br />

place.<br />

As a growing group of organisations dedicated to<br />

maintaining, developing and promoting MULTOS,<br />

the MULTOS Consortium is committed to<br />

ensuring that this plat<strong>for</strong>m continues to meet the<br />

ever evolving needs of the payments, identity, and<br />

other markets."<br />

Western Union Advances with Cross-<br />

Border Mobile Services<br />

Western Union announced that the company now<br />

has mobile money transfer agreements with a total<br />

of 26 mobile wallet providers in 22 countries.<br />

Twenty of these agreements are with mobile<br />

network operators, collectively representing over<br />

285 million subscribers, while the remaining six are<br />

with banks and independents.<br />

The company has already launched mobile money<br />

transfer services in nine countries: Bangladesh,<br />

Burkina Faso, Canada, Kenya, Madagascar,<br />

Malaysia, the Philippines, Tanzania and the U.S.<br />

"According to Gartner, mobile payment services are<br />

expected to reach US$245 billion in value<br />

worldwide by 2014," said Diane Scott, Chief<br />

Marketing Officer and President, Western Union<br />

Ventures.<br />

Western Union also recently announced new<br />

mobile service launches in Bangladesh with<br />

Banglalink, Burkina Faso with Inova, and<br />

Madagascar with Telma.<br />

These three launches follow four new strategic<br />

alliances announced this week at the Mobile World<br />

Congress in Barcelona.<br />

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Within these industries we cover technological<br />

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We also include opinion pieces and technical<br />

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19


Registration<br />

Now Open<br />

THE GLOBAL HUB FOR NEXT GENERATION<br />

CITIZEN & GOVERNMENT ID SOLUTIONS<br />

QUEEN ELIZABETH II CONFERENCE CENTRE, LONDON<br />

CONFERENCE: 21–23 MAY 2012 | EXHIBITION: 22–23 MAY 2012<br />

<br />

<br />

<br />

<br />

<br />

Security documents, border control, ePassports, eID,<br />

registered traveller programmes, document design,<br />

technology and anti-counterfeiting…<br />

More than 100 companies exhibiting from around the world<br />

Register to attend the exhibition <strong>for</strong> free, or book now <strong>for</strong><br />

preferential rates to attend the conference – The earlier you<br />

book – the lower the rate!<br />

Discounted rates <strong>for</strong> Government delegates – plus buy one<br />

place and get the second half price<br />

Lowest rate conference places <strong>for</strong> delegates from African,<br />

Asian and South American nations<br />

<strong>New</strong> <strong>for</strong> 2012: Document Examiners’ Forum – DocEx 2012<br />

If Government and Citizen ID markets are your<br />

business, SDW2012 has the answers…<br />

www.sdw2012.com<br />

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