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Golf Irrigation Catalog - Toro

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We’re here when you need us<br />

Technology has done wonders to improve the<br />

efficiency and effectiveness of our daily lives,<br />

and central irrigation control is one important<br />

example. However, when problems occur and<br />

your system is damaged, what was one day a<br />

tremendous convenience quickly can become<br />

a source of panic.<br />

This is why we’ve developed our Board<br />

Exchange Program. With this exclusive<br />

program, controller problems can be resolved<br />

before your site suffers any damage. Simply<br />

call your <strong>Toro</strong> distributor and, through their<br />

service team or your own, you’ll get the<br />

replacement parts you need—immediately.<br />

Best of all, the Board Exchange Program<br />

provides low, fixed-rate prices, a six-month<br />

warranty on all replacement parts, plus<br />

the security of knowing that all repairs are<br />

complete by highly skilled professionals using<br />

the most technologically advanced equipment.<br />

Immediate response to your<br />

immediate needs<br />

Set pricing with no surprises<br />

Typically, the realization of equipment failure<br />

is quickly followed by the question, "What’s<br />

this going to cost me?" With <strong>Toro</strong>’s Board<br />

Exchange Program, you’ll never have to ask<br />

this question. Prices are published up-front,<br />

so you’ll know exactly what the cost is before<br />

you submit a product for repair. No add-ons.<br />

No surprises. Plus, there’s no membership fee<br />

associated with the program.<br />

Quality assurance from a<br />

name you trust<br />

With the Board Exchange Program, you get<br />

the advantage of <strong>Toro</strong>’s expert technicians and<br />

state-of-the-art facilities. Your repair will benefit<br />

from the same commitment to continuous<br />

improvement and engineering expertise that<br />

we put into our manufacturing processes.<br />

In fact, we’re the only manufacturer in the<br />

industry that offers a program like this—one<br />

that lets customers take their repairs directly<br />

back to the source.<br />

Board Exchange<br />

Program<br />

Toll-free support line<br />

Low, fixed pricing<br />

Six-month warranty on replacement parts<br />

Controller Repair Services<br />

Board Exchange Program<br />

✓ Immediate replacement<br />

✓ Low, fixed pricing<br />

✓ Quality repairs by the original manufacturer<br />

✓ Six-month warranty on replacement parts<br />

✓ Toll-free technical support line<br />

Repair and Return Services<br />

✓ Nominal charge above Board Exchange<br />

Program rate<br />

✓ Your original unit is repaired and returned<br />

within 48-72 hours<br />

✓ High-level Technical Experts<br />

✓ Obsolete Parts<br />

Board Exchange Program<br />

We know that time is of the essence when it<br />

comes to protecting your site conditions—<br />

and your reputation. For this reason, <strong>Toro</strong><br />

distributors maintain a large inventory of<br />

replacement boards so you’re ensured of an<br />

immediate exchange or complete repair.<br />

And it doesn’t stop there<br />

We value our customer relationships, which<br />

means we’re not satisfied until you are.<br />

<strong>Toro</strong>’s comprehensive team of field service<br />

managers, customer support representatives<br />

and controller repair technicians is committed<br />

to doing the job right—the first time. We want<br />

to do our part to make your job a little easier,<br />

including being easy to reach on our toll-free<br />

customer support line: (877) 345-8676.<br />

For more information on the Board Exchange<br />

Program, see your local <strong>Toro</strong> distributor.<br />

73

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