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Designing compelling digital experiences that connect in the blink of an eye

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Design <strong>digital</strong> solutions<br />

<strong>that</strong> drive sales<br />

“ We have really enjoyed work<strong>in</strong>g with Shikat<strong>an</strong>i<br />

Lacroix. They are a strategic partner, <strong>the</strong>y are<br />

excellent <strong>in</strong> execution, <strong>an</strong>d <strong>the</strong>y are big th<strong>in</strong>kers. All<br />

<strong>of</strong> <strong>that</strong> comb<strong>in</strong>ed provides perspective on a project.<br />

They were a bus<strong>in</strong>ess <strong>connect</strong>or – <strong>the</strong>y <strong>connect</strong>ed<br />

us with o<strong>the</strong>r partners <strong>that</strong> allowed us to build this<br />

concept <strong>in</strong> a bigger way <strong>that</strong> we had envisioned.”<br />

Krist<strong>in</strong> Munte<strong>an</strong><br />

Vice President, Insights <strong>an</strong>d Innovation, OfficeMax<br />

Year<br />

Project<br />

2013<br />

OfficeMax<br />

Project Vector<br />

OfficeMax<br />

The team at Shikat<strong>an</strong>i Lacroix created <strong>an</strong> <strong>in</strong>novative store design<br />

<strong>that</strong> expresses <strong>the</strong> OfficeMax identity, value, <strong>an</strong>d po<strong>in</strong>t-<strong>of</strong>-difference.<br />

The <strong>in</strong>tegrated br<strong>an</strong>ded design promotes customer <strong>in</strong>teraction with<br />

<strong>in</strong>-store experts, personalized services, <strong>an</strong>d specialized products.<br />

The <strong>in</strong>tegrated services hub <strong>of</strong>fers a diverse selection <strong>of</strong> bus<strong>in</strong>ess<br />

solutions such as space pl<strong>an</strong>n<strong>in</strong>g, customized pr<strong>in</strong>t<strong>in</strong>g, <strong>an</strong>d IT, web,<br />

<strong>an</strong>d market<strong>in</strong>g services, while a ten-p<strong>an</strong>el <strong>digital</strong> screen display<br />

facilitates easy navigation <strong>an</strong>d showcases <strong>the</strong> new <strong>of</strong>fer<strong>in</strong>gs.<br />

Results: Supported by <strong>an</strong> <strong>in</strong>dustry category consumer study, <strong>the</strong><br />

new program received “Best <strong>in</strong> Class” customer satisfaction levels.

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