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Figure 6: Double-cord tissue retraction and laser<br />
troughing tissue management<br />
get back to the way you were chewing,<br />
we can do this screw-retained, or<br />
porcelain, and then I can get you back<br />
to functioning even better than you<br />
were before. So, those are the things<br />
I look at. And I really ask that question<br />
of my patients: “Do you want to<br />
eat what you want, or eat only what<br />
you can?”<br />
BB: Regarding screw-retained dentures<br />
versus porcelain, how do you make a<br />
decision on which way to go?<br />
DL: That’s a good question. What do<br />
patients think? They all think porcelain<br />
is better. Well, porcelain is better<br />
if you have the space for it. And<br />
lip support is the number one thing.<br />
You’ve got to do a wax rim and make<br />
sure your lip support is proper because<br />
I think you can do a better job<br />
with acrylic a lot of times. So, it’s all<br />
in the diagnosis — looking at it and<br />
seeing what is best for that individual<br />
patient. Because the cost on those is<br />
not as much as you’d think, when you<br />
get to that point. A lot of factors are involved,<br />
but really, listen to the patient.<br />
I think that’s the main thing.<br />
BB: A suggestion I’ve heard you give in<br />
When I talk to<br />
young dentists<br />
who are coming<br />
out of dental<br />
school, I tell<br />
them, “Don’t<br />
biopsy wallets.”<br />
... Always do<br />
what’s best.<br />
a past presentation is, “Treat the patient<br />
as you’d treat yourself.” Can you expand<br />
on that treatment approach?<br />
DL: When I talk to young dentists<br />
who are coming out of dental school,<br />
I tell them, “Don’t biopsy wallets.”<br />
Treatment plan what you would do<br />
for yourself, for your mom. Don’t<br />
make value judgments. Tell them what<br />
you’d recommend. You can always<br />
back off and sequence it, but always<br />
do what’s best. They want what’s right.<br />
I think that’s my best advice: Don’t<br />
biopsy wallets.<br />
BB: I also know you’re a big proponent<br />
of education and the importance of<br />
educating the team. What are your<br />
thoughts along those lines?<br />
DL: Here’s the truth: As dentists, we<br />
spend more time with our team than<br />
we do with our family during waking<br />
hours, so we’ve got to be on the<br />
same page. So many times you go to<br />
a seminar and you’re all fired up, but<br />
when you come back to the office, after<br />
a couple weeks, things are back<br />
to normal. Unless you take it back<br />
and implement it, nothing happens.<br />
And the key to that is, when you do<br />
bring implants into your practice, you<br />
have to have systems, strategies, and<br />
everybody talking the same language<br />
because the very first part of case acceptance<br />
is the phone call. Sometimes<br />
I’ll actually do random care calls. I’ll<br />
call offices and say, “I need implants,”<br />
and see what they say because everybody<br />
needs to be on the same page.<br />
BB: We were talking about different<br />
technologies — guided surgery, cone<br />
beam scanning. Another is intraoral<br />
scanning. Are you involved in that?<br />
DL: Absolutely, and I’ve been involved<br />
with that from the beginning. Looking<br />
at the different technologies out there,<br />
I definitely get better fits when I use<br />
an intraoral scanning device. I definitely<br />
get less chairtime when I seat<br />
them, so that’s the real value for the<br />
dentist. There’s also that wow factor.<br />
Patients love it, there’s no gagging. But<br />
I really think it also makes you a better<br />
dentist. If we take an impression<br />
and look at it and go, “It looks pretty<br />
good, the lab will make that work”<br />
versus blowing it up and looking at it<br />
and saying, “Wow, I can’t see that,” it<br />
really makes us prepare teeth better,<br />
and see things more accurately. Key,<br />
though, is still tissue management.<br />
Figure 7: Temporary abutment and provisional crown<br />
42<br />
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