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Designing for wellbeing

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services with clients, this raised a strong hope or an expectation about<br />

how to make more room <strong>for</strong> this sort of work on the client side and how it<br />

could be enabled more. We were left thinking how this collaboration could<br />

continue somehow.”<br />

– Expert in family and social services, Espoo<br />

“Design can address every kind of environment planning, smaller than<br />

zoning and construction. This is a neglected area. We are here concentrating<br />

so much on getting the downtown as fine and presentable as possible, but<br />

how to get the suburbs com<strong>for</strong>table in terms of the small things – to make<br />

them places that people want to spontaneously love right away? I would<br />

say that the designers could have a lot to say about this. Designers are so<br />

much more aware than ordinary people about what environments and<br />

public spaces communicate. Urban design has slipped away to tinkering<br />

with skyscrapers again, and somehow it feels that the contact with the<br />

everyday lives of ordinary people has vanished from the city planning<br />

department. It would require professionals who are more on the side of<br />

the inhabitants.”<br />

– Project coordinator, Helsinki<br />

“The starting point in architecture and physical and technical design in Finland<br />

is very technology-rational … The inhabitant is acknowledged through<br />

the building or the plan, which in my opinion is slightly condescending.<br />

We would need a designer working next to the architect and engineer to<br />

develop processes <strong>for</strong> the everyday world.”<br />

– Head of an urban development programme, Helsinki<br />

The students received a lot of praise <strong>for</strong> their positive and enthusiastic<br />

attitude, which made the professionals see their work in new and refreshing<br />

light.<br />

34 · The cities on design

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