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Designing for wellbeing

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Student healthcare – students design <strong>for</strong> students<br />

The student healthcare unit of Helsinki Health Care Centre, the provider<br />

of health services to 22,000 polytechnic students, was searching <strong>for</strong> a new<br />

means to fight the rise in sexually transmitted infections. Chlamydia, which<br />

is the most common of these, does not usually present any noticeable<br />

symptoms. This calls <strong>for</strong> raising the sexual health awareness of students,<br />

especially those with high-risk behaviours. Initially, the students were<br />

briefed based on experiences with the successful application of online<br />

questionnaires to reach undiagnosed diabetics in at-risk age groups. This<br />

sparked the idea of developing a similar tool to screen <strong>for</strong> chlamydia. The<br />

designers’ task was to explore how IT could be used to enable more efficient<br />

screening of students who may be in need of chlamydia treatment. The<br />

core idea of such a service would be to get the polytechnic students more<br />

interested in their own health and make them aware that they could be<br />

carrying a potentially symptom-free chlamydia infection. The tool should<br />

attract 20-year-old students to participate in a campaign that is easily<br />

available and approachable.<br />

The design team 6 set out to identify the students who were most at risk<br />

and to understand the current ways in which the student healthcare unit<br />

reached out to them. Through field visits, interviews and observations,<br />

it became evident that the students least likely to visit a nurse were the<br />

ones most at risk. Raising awareness among these students and getting<br />

them to understand their risk would be the most effective contribution.<br />

Another important insight was that the way to screen high-risk individuals<br />

would be to approach those who have been intimate with people who<br />

have tested positive.<br />

The proposed “oireeton.fi” (symptomless.fi) (page 137) concept is an<br />

online service with related promotional elements. It reaches out to students<br />

who engage in risky behaviour and aims <strong>for</strong> easier testing and detection<br />

6 Group ”Student health”: Markus Lappalainen, Helinä Lehtonen and Riku Rantala.<br />

138 · Reducing social distance through co-design

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