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Mavis Beacon Teaches Typing: User's Guide

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<strong>Mavis</strong> <strong>Beacon</strong> <strong>Teaches</strong><strong>Typing</strong> 12<br />

<strong>Typing</strong> Business Letters<br />

All formal letter formats contain the same basic elements. These are the Letterhead or<br />

Originating Address (your address), the Date, the Inside Address (address of the recipient), the<br />

Salutation, the Body of the Letter, the Complimentary Close, and the Reference. The illustration<br />

below shows the position of each of these elements.<br />

November 20, 2000<br />

Greg Matterion<br />

V.P. New Accounts<br />

Chroma Copier<br />

15724 Ventura Blvd.<br />

Studio City, CA 94216<br />

Re: “XL-1000” service contract<br />

Dear Greg,<br />

As per our conversation of Tuesday, November 17, here is the<br />

completed service contract for our new” XL-1000” copier. We<br />

have decided to purchase the three-year contract instead of<br />

the standard one-year service guarantee. A check for the<br />

$375 total is enclosed.<br />

Your assistant, Jerry Kershin, telephoned yesterday and went<br />

over some of the specifics of the contract. It is my<br />

understanding from him that we must provide insurance<br />

protecting our office staff as well as your company in the<br />

event of damage to or destruction of the leased equipment.<br />

For your reference, our insurance company is Travelstone<br />

Inc., located here in Los Angeles.<br />

Thank you for the extra time and consideration you have<br />

taken in handling our account. We look forward to a long and<br />

fruitful association with Chroma Copiers.<br />

Regards,<br />

Marion Roberts<br />

Office Operations<br />

Enc.<br />

400 SUNDANCE BLVD. • LOS GATOS, CALIFORNIA 94947 • PHONE 319.378.7319<br />

72

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