Mavis Beacon Teaches Typing: User's Guide
Mavis Beacon Teaches Typing: User's Guide
Mavis Beacon Teaches Typing: User's Guide
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Exercise 9<br />
You can really make a difference wherever you work, not just because you will take care of a certain<br />
percentage of the office workload, but with your attitude as well. When surveyed, many employers<br />
ranked an employee’s attitude as high as the amount of work he or she completed on a daily basis.<br />
“Attitude” can be as simple as a smile and a cheery “Good Morning!” at the beginning of a<br />
workday. As simple as this sounds, you would be surprised at how few employees ignore this simple<br />
courtesy. Certainly, on not all days are you going to feel “on top of the world,” but before you start<br />
taking out how you might feel on your employer or fellow employees, put the shoe on the other<br />
foot.<br />
How would you feel if you were starting out Monday, typing out an important report for your<br />
employer, and he bursts into the office with a sour look? He greets your “Good Morning!” with<br />
barely a grunt, then storms away and slams his door. More than likely, you would feel hurt,<br />
frustrated, and perhaps even angry that he took his problems out on you. Of course, what he is<br />
doing isn’t fair, but he isn’t thinking of being fair. He is only thinking of himself.<br />
And that’s the point. He is only thinking of himself. His anger toward you has not alleviated his<br />
problem; in fact, it has made the day worse for you both. If he were to have thought of you and<br />
your feelings (especially since you probably had nothing to do with his “beginning of the week” ill<br />
humor), he might have swallowed his anger and greeted you in a more cordial manner. Of course,<br />
the reasons for his fury would still exist, but you would be more likely to offer help, rather than turn<br />
your back.<br />
This scenario is reversible. You could be the angered one and your employer or other office staff be<br />
the recipients of your dark mood.<br />
All the same advice applies. Try to keep your anger from influencing your work and work-related<br />
relationships. Put yourself in the other guy’s shoes.<br />
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