SWSi Student Services Guide - South Western Sydney Institute ...

Welcome
to TAFE
SWSi!
I am glad that you have chosen TAFE SWSi to help further your
career, education and training.
An award winning training provider, we are committed to working
with you to achieve your study and career goals.
In addition to our world-class teaching facilities, wide variety
of courses, flexible study options and great study locations, we
offer a range of services and personalised support to help you
throughout your studies.
This Student Services Guide is designed to give you all the
information you need to access these services.
In this guide you will find information about our libraries, student
association, disability support and career and counselling services.
You can also find information about things you may need once
you have commenced study, the standard of service you can
expect from us, as well as your rights and responsibilities.
We’ve tried to think of everything you might need so that your
time at TAFE SWSi is the best experience possible.
I wish you every success during your time with us and hope you
enjoy your studies.
Peter Roberts, Institute Director

Contents
2014 Key dates.................................................................. 2
Locations............................................................................ 3
Contacts.............................................................................15
Enrolment and Fee information....................................... 16
TAFE NSW Fee........................................................................16
Payment exemptions ...........................................................16
Concessions............................................................................. 17
Temporary residents’ tuition fee........................................ 17
Financial assistance.............................................................. 17
Refunds....................................................................................18
Travel concessions ................................................................19
Support while you study.................................................. 19
Student Administration........................................................19
TAFE SWSi Libraries..............................................................19
Childcare centres at TAFE SWSi .......................................20
Career advice and counselling ..........................................20
Support for students from a non-English
speaking background ..........................................................20
Support for international students...................................20
Disability support services..................................................21
Services for indigenous students.......................................21
Student Association..............................................................21
Important student information......................................22
Recognition of Prior Learning (RPL)................................22
Apprenticeships and Traineeships....................................22
Student e-Services............................................................... 23
DEC Portal ............................................................................. 23
Your TAFEcard....................................................................... 23
Using TAFE SWSi computers .............................................24
Attendance ............................................................................24
International student attendance.....................................24
Transferring courses or units of study............................24
Changing your personal details.........................................25
Student assessment and examinations...........................25
Graduation..............................................................................25
Articulation to university....................................................25
Rights and responsibilities ............................................ 26
Alcohol and other drugs...................................................... 27
Management of risk or harm to students and staff ..... 27
Work, Health and Safety...................................................... 27
Emergencies...........................................................................28
Anti-Discrimination policy..................................................28
Harassment and bullying....................................................28
Complaints policy..................................................................28
1

2014 Key dates
* Please visit www.SWSi.tafensw.edu.au for 2014 enrolment dates or call 13 SWSi (13 7974)
2
The information is correct at time of printing but may be subject to change.

Raw Ave
French Ave
Bankstown College 500 Chapel Road, Bankstown
Getting there:
on-site parking (fees apply);
street parking; bike parking
907, 908, 910, 913, 925, M90,
M91, M92
Bankstown, 10 minute walk
Building C - Canteen, Multicultural
Education, Student Association
Building E - College Manager,
Counselling and Careers Service,
Disabilities Consultants
Building G - Customer
Service Office, Security
GATE
L
GATE
GATE GATE
J
E
A
D
C
G
GATE 1 GATE 2 GATE 3
Chapel Rd
Building J - Library
Building L - Child Care Centre
Grassed Areas
Buildings
Carparks
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/bankstown
Internal Roads
External Roads
3

Campbelltown College 181 Narellan Road, Campbelltown
Getting there:
on-site parking; bike parking
890, 891, 892, 894, 894X, 895,
898, 900
Macarthur, 10 minute walk
H
Building B - College Manager,
Customer Service Office
Building C - Student Association,
Canteen, Bookshop
Building E - Disability Unit
F
G
E
B
C
L
A
K
M
D
GATE
Building G - Children’s Centre
Building H - Counselling
and Careers Service
Building L - Library
GATE
J
Narellan Rd
GATE
Buildings
Carparks
Internal Roads
4
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/campbelltown
External Roads
Covered Walkways

GATE
GRANVILLE College 136 William Street, Granville
Getting there:
on-site parking (fees apply);
street parking; bike parking
906, 908
N
GATE GATE GATE
Elizabeth St
Kt Kr Kq Kp
GATE
J
I
GATE
Granville, 15 minute walk
M
Ks
K
Building A - College Manager,
Customer Service Office, Library
L
G
Building C - Counselling and
Careers Service, Disabilities Unit
Building D - Café
The Avenue
E
G
Building E - Student Association
Building F - Bookshop, Security
Building N - Children’s
Services Centre
A
D
C
F
B
William St
GATE
Buildings
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/granville
External Roads
Sports Courts
Carparks
Internal Roads
5

Lidcombe College 73 East Street, Lidcombe
Getting there:
on-site parking; street parking;
bike parking
M92
Lidcombe, 20 minute walk
N
M
Building A - Canteen, Counselling
and Careers Service, Customer
Service Office, International
Student Coordinator, Library,
Physical/Neurological Disabilities
Unit, Security, Student Association
Building E - Intellectual
Disabilities Unit
K
L
J D C
E B
F
A
G
GATE
Optus
GATE
East St
GATE
6
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/lidcombe
Buildings
Carparks
Internal Roads
External Roads
Covered Areas

Lidcombe College (CHULLORA CAMPUS) Corner Muir Road and Worth Street, Chullora
Getting there:
on-site parking; street parking;
bike parking
925
E
F
G
GATE
Lidcombe, 40 minute walk
D3
I
Building A - Customer
Service Office
P
M
Building B - Canteen, First
Aid, Student Association
Building C - Library
D2
L
K
C
Worth St
D1
B
O
N
H
GATE
A
Buildings
Carparks
Muir Rd
Internal Roads
External Roads
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/chullora
Covered Areas
Sports Field
7

Liverpool College College Street, Liverpool
Getting there:
on-site parking evenings/
weekends only; limited street
parking
902, 903, 904, M90
Liverpool, 5 minute walk
W
Buildings
Carparks
Internal Roads
External Roads
Railway Line
Building A - Library
Building B - College Manager,
Customer Service Office
Building C - Counselling
and Careers Service,
Disability Consultants
Elizabeth St
K
J
H
G
F
E
Building D - First Aid
Building H - Canteen,
Student Association
B
D
Building T - Security
Building Z - Aboriginal Coordinator
A
T
C
S
GATE GATE
Y
Z
College St
to Education and Training Centre
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/liverpool
8

Liverpool College (Education and Training Centre)
Corner Bigge Street and Moore Street, Liverpool
Getting there:
limited street parking
Buildings
Carparks
to Liverpool College
902, 903, 904, M90
GATE
Internal Roads
Liverpool, 100 metres
External Roads
Building M - Flexible Learning
Centre, TAFE International
Education Centre
Moore St
Bigge St
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/liverpool
9

Macquarie Fields College 32 Victoria Road, Macquarie Fields
Getting there:
on-site parking; street parking;
bike parking
S9, 870, 871, 872
L
GATE
Macquarie Fields, Glenfield,
20 minute walk
Building A - College Manager,
Counselling and Careers Service,
Customer Service Office
Building B Ground - Library (East)
Building C - Security
I
C
K
B
West
J
H
West
B
East
H
East
F
E
Canterbury Rd
Building J - Student Association,
First Aid, Canteen
M
BBQ
A
GATE
Victoria Rd
GATE
Buildings
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/macquariefields
External Roads
Covered Areas
Carparks
Internal Roads
10

Macquarie Fields College 2 Austool Place, Ingleburn
(Macarthur Building Industry Skills Centre)
Getting there:
limited on-site parking;
bike parking
870, 871, 872
Ingleburn, 15 minute walk
Buildings
Carparks
Internal Roads
External Roads
Henderson St
Specialising in - Carpentry
and Joinery, Building Industry
High Risk Licensing, Rigging
and Scaffolding, Transportable
Housing Units, Building Focused
HSC, School, TAFE and University
Career Pathway Options
GATE
GATE
Austool Pl
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/mbisc
11

MILLER College Corner Hoxton Park Road and Banks Road, Miller
Getting there:
on-site parking; street parking,
covered bike parking
T80, 802, 803, 853, 854
P
Q
N
Liverpool, 20 minutes by
bus/bike
H
C
Building A - College Manager,
Customer Service Office,
Institute TVET Unit
J
K
D
L
Building B - Canteen, Security,
Student Association
Building M - Counselling
and Careers Service, Library,
Aboriginal Learning Circle
M
B
A
G
E
F
Hoxton Park Rd
Banks Rd
Buildings
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/miller
External Roads
Pathways
Carparks
Internal Roads
12

PADSTOW College Raine Road, Padstow
Getting there:
Lester Rd
on-site parking; street parking;
bike parking
GATE
M92, S5
T
Padstow, 10 minute walk
F
Building B - Canteen, College
Manager, Customer Service Office,
Library, Student Association
J
E
Building C - Disability Consultants
Building D - Security
Building J - Counselling
and Careers Service
D
B
G
GATE
H
C
A
K
Cahors Rd
GATE
GATE
Raine Rd
Buildings
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/padstow
External Roads
Covered Areas
Carparks
Internal Roads
13

Wetherill Park College The Horsley Drive, Wetherill Park
Getting there:
on-site parking; street parking,
bike parking
Victoria St
GATE
T
812, 813, T80 (10 minute walk)
Fairfield, 15 minutes by bus/bike
Q R Z
P
Building B - Canteen,
Student Association
Building E2 - Security
Building J - Multicultural Education
Building Q - Counselling
and Careers Service
Building T - Children’s Services Unit
Emerson St
N
A
CP
CT
B
DL
Y
DP
E1
E2
S
H
Building Z - College Manager,
Customer Service Office, Library
F
J
K
L
M
GATE
Buildings
The Horsley Drive
Carparks
Internal Roads
For college information and a detailed map and legend visit:
www.SWSi.tafensw.edu.au/wetherillpark
External Roads
Covered Areas
14

Contacts
Service/Location Counselling Childcare Centres Library Student Association
Bankstown 9780 5554 9780 5673 9780 5644 9780 5674
Campbelltown 4620 1885 4620 1756 4620 1750 4620 1781
Granville 9682 0300 9682 0389 9682 0311 9846 8252
Wetherill Park 9609 9265 9609 9201 9609 9272 9609 9290
Lidcombe (Chullora) 9643 4548 9643 4540 9643 4535
Liverpool 9827 5128 9827 5212 9827 5296
Macquarie Fields 9829 0244 9829 0226 9829 0307
Miller 9825 7453 9825 7414 9825 7445
Padstow 9722 5393 9722 5319 97225396
Disabilities Support College Contact
Intellectual Autism Lidcombe, Bankstown, Chullora, Padstow 9643 4592
Spectrum
Granville, Wetherill Park 9682 0384
Campbelltown, Miller, Macquarie Fields, Liverpool 4620 1803
Neurological All colleges 9722 5358
Psychiatric Bankstown, Padstow, Chullora, Lidcombe, Granville 9780 5711
Campbelltown Liverpool, Wetherill Park, Macquarie Fields, Miller 9825 7307
Vision All colleges 9825 7477
Physical Lidcombe, Bankstown, Chullora, Padstow, Miller, Liverpool 9643 4537
Granville, Campbelltown, Macquarie Fields and Wetherill Park 9682 0404
Hearing Granville, Wetherill Park, Lidcombe, Chullora 9682 0265
Padstow, Bankstown 9722 5349
15

Enrolment and Fee information
TAFE NSW Fee
A fee applies to most TAFE NSW courses and must be paid
when you enrol. The fee depends on the type and length
of the course in which you enrol. For 2014 TAFE NSW fees
for government subsidised courses contact 13 SWSi or visit
www.SWSi.tafensw.edu.au/cf. The TAFE NSW Government
subsidised fees are subject to personal circumstance and
residing or working in NSW. Other fees may apply.
Some TAFE NSW fees can be paid in two equal payments.
The first payment, together with any material charges, is
due when you enrol.
If you are undertaking a full year enrolment (in courses
longer than one semester) you may have the option of
paying the full year TAFE NSW fee in two equal half yearly
payments.
Features of the half-yearly fee payment option include:
you are able to pay for half a year at a time
if you choose not to return and pay for the second half
of the year (withdrawing prior to the commencement
of Semester 2) you will not owe a debt to TAFE NSW.
if you are enrolling in mainstream courses
and intending to study for a full year you will
be required to pay your second half-yearly
fee payment no later than 30 May 2014.
You can pay by EFTPOS, credit card (Visa, MasterCard) or
personal cheque, bank cheque or money order made payable
to ‘TAFE NSW’. Depending on personal circumstances
or course choice other fee arrangements may apply. See
payment exemptions, concessions and financial assistance
for more information. A tuition fee may also apply for
temporary residents.
When you study at TAFE SWSi, you may be able to claim
Centrelink benefits such as Austudy, Abstudy or Youth
Allowance. Check with Centrelink to find out what you
can claim. You may also be able to claim student travel
concessions on public transport. Call 13 SWSi to find out
more.
Payment exemptions
If you receive a disability support pension, or you have a
disability and are a client of a disability consultant, you
may be exempt from fees on one course per year. To
claim this exemption, you will need to provide relevant
documentation.
16

If you take more than one course in a year, you will pay the
concession fee for the additional course(s).
Concessions
If you receive a benefit or allowance from the government,
you may only need to pay a concession fee of $106.00
per course enrolment. You may also be eligible to pay the
concession fee if you are recognised as a dependent child.
To claim the concession fee, you will need to show your
benefit documents when you enrol. Please note that the
TAFE NSW concession fee is not payable by instalments.
Call us on 13 SWSi to check whether you are eligible and
which documents you need to bring with you when you
enrol.
Temporary residents’ tuition fee
If you are a temporary resident eligible to study at TAFE
SWSi, you may be required to pay a tuition fee in advance.
The 2014 tuition fee is $11 per nominal hour, per subject/
unit. Your visa code determines whether you are eligible to
study at TAFE SWSi and if you are required to pay tuition
fees. You will need to speak with a Customer Service Officer
to calculate all fee payments.
TAFE NSW has the right to ask any or all students to
produce documentary evidence of their residency status in
Australia.
Financial assistance
If you are undertaking a graduate certificate or graduate
diploma at TAFE SWSi, VET FEE-HELP is available. Some
Diplomas and Advanced Diplomas that articulate into a
university degree can also be paid for using VET FEE-HELP.
If you are studying the Associate Degree in Accounting,
FEE-HELP is available.
VET FEE-HELP or FEE-HELP are the Commonwealth
Government student loan programs for vocational and
higher education that allow eligible students to defer all or
part of their fees.
You will need to apply for VET FEE-HELP or FEE-HELP
when you enrol. You will need your Tax File Number (TFN)
and proof of citizenship/visa status to complete the form.
For further information visit www.studyassist.gov.au.
17

Refunds
You may be eligible for a full or partial refund of the TAFE
NSW fee if:
you cannot start or continue a course because it
has been cancelled by the college or institute
you get Austudy or Youth Allowance and can
show evidence of this to the college
you are offered and accept a place in a
university or another TAFE NSW college
within the first three teaching weeks
you enrol to repeat a subject, but are granted a pass
in that subject by an assessment review committee
you advise the college that you are withdrawing
from your course before attending classes.
Separate arrangements apply for courses approved for
FEE-HELP and VET FEE-HELP.
Depending on when you withdraw, you may be entitled to a
refund of any up-front payment you’ve made, or re-credit
of your FEE-HELP or VET FEE-HELP balance if you have
taken a VET FEE-HELP loan.
You have the right to apply for a review of a decision not to
re-credit a FEE-HELP or VET FEE-HELP balance. To obtain
a withdrawal application or to view VET FEE-HELP student
review procedures visit https://www.tafensw.edu.au/
courses/fees/vfh.htm
For more information on VET FEE-HELP tuition fees and
refunds view the VET FEE-HELP Tuition Fee and Refund
Policy or contact the SWSi VET FEE-HELP Coordinator on
9827 8420.
For further information on FEE-HELP refunds you can visit
www.studyassist.gov.au or enquire at your college.
If you are eligible for a fee refund you will receive it within
four weeks of lodging a refund application.
To cancel a short course booking that you have paid for,
you should advise TAFE SWSi in writing at least seven days
before the course is due to commence. If less than seven
days’ notice is provided, we cannot give you a refund but
you may send a suitable person in your place.
18

Travel concessions
To be eligible for free travel, you must be a domestic TAFE
NSW student under 18 years of age at 1 January of the year
of your travel concession application. You must be enrolled
in a full-time TAFE NSW course for a minimum of 20 hours
a week, not employed, living more than 3.2 kms from the
college and attending the college closest to your home
where enrolment is available. Overseas students are not
eligible.
NSW Tertiary Student Concession Cards are available for all
students who are enrolled in a course of study requiring at
least 20 hours per week of classes for a continuous period
of at least nine weeks.
Travel concessions are available to eligible apprentices and
trainees who hold an Indentured Apprentice/Trainee NSW
Transport concession Card. Apprentices and Trainees must
be registered with the NSW Department of Education and
Communities (DEC). Applications can be downloaded from
the Transport for NSW website.
Application forms for travel concessions are available
from the Customer Service Office at your college. When
enquiring about travel please bring your enrolment form.
Support while you study
Student Administration
Student Administration and Customer Service Officers are
located at each TAFE SWSi college. Please see the college
maps (pages 3-14) for Student Administration Office locations.
Contact a Customer Service Officer if you have questions
about enrolment, course information and administration
matters.
TAFE SWSi Libraries
Every TAFE SWSi college has a library with the textbooks,
audio-visual and e-Resources you need for your course.
You can also use computers and printers and find quiet
study spaces for individual or group work.
Qualified staff can help you use the library effectively and
assist in teaching you successful research skills using a
range of sources.
Opening hours vary between colleges. Visit www.SWSi.
tafensw.edu.au/library for opening hours for each college
library as well as a range of online information sources,
such as databases, eBooks, eJournals, online videos and
an extensive range of research based services.
See page 15 for college library phone numbers.
19

Childcare centres at TAFE SWSi
Bankstown, Campbelltown, Granville and Wetherill Park
Colleges have childcare centres, open Monday to Friday.
See page 15 for contact numbers.
Career advice and counselling
Our qualified counsellors are here to provide you with
advice, career development assistance and support while
studying.
Our Career Counsellors can help you identify your
strengths, skills and abilities and give you the support you
need to make important decisions about your future.
Once you know the career direction you want to take, a
Career Counsellor can help establish a study pathway and
identify what you need to do in order to achieve your goals.
TAFE SWSi’s career advice service is a free and confidential
service available to all students at each college location.
Contact your local college to make an appointment with a
Career Counsellor.
Support for students from a non-English
speaking background
TAFE SWSi’s Multicultural Coordinators provide a range
of specialist services to assist those who are from a non-
English speaking background.
They can help you choose the best course for you and
access tutorial support to improve your English while you
study.
Our Multicultural Coordinators can also assess your
qualifications from overseas and help you select an
Australian equivalent, as well as help organise Recognition
of Prior Learning (RPL).
Support for international students
If you are an international student you can access our
TAFE International Education Centre (TIEC), where you can
study, improve your English language skills and access a
range of student facilities.
International Coordinators are also located at all colleges
where International students are enrolled. The coordinators
will look after your day-to-day needs and provide you with
assistance to successfully settle into college life and make
the most out of your stay in Australia.
20

For assistance, contact an International Coordinator at
your college.
Disability support services
If you have a disability, TAFE SWSi’s Disability Teacher
Consultants can provide specialist support to assist you
while you are studying. These include sign language
interpreters, readers and note-takers, course and
assessment modifications, adaptive technology, tutorial
support and mentoring for those who are deaf, hearing
impaired, sight impaired or those who experience physical
access difficulties.
Phone numbers for hearing impaired and contacts for
visually impaired, intellectually and physically disabled
support services can be found on page 15.
Services for indigenous students
The Aboriginal Learning Circle at TAFE SWSi is dedicated
to providing indigenous students with a tailored, culturally
sensitive learning environment.
They can help you with choosing the right course and
career pathways, provide help with enrolment applications,
advice on how to apply for fee exemptions, scholarships
and financial assistance such as Abstudy, as well as
providing tutorial assistance and mentoring to support you
throughout your course.
TAFE SWSi also provides an indigenous recruitment and
employment service for Aboriginal or Torres Strait Islander
people. The service will help you find employment, provide
you with the skills and advice to seek employment and build
a career and help you obtain wage subsidies or employee
support funding.
For more information, contact the Aboriginal Learning
Circle on 9825 7333.
Student Association
The Student Association enriches college life for students
by providing services, activities and facilities to enjoy.
By joining the TAFE SWSi Student Association, you can
get student discounts on shopping, parking, printing and
binding, books and entertainment.
The Student Association also provides lunchtime
entertainment and organises social and sporting events
for members. Visit your local college to join, or visit
www.studentassociations.info for more information.
21

Important student information
Recognition of Prior Learning (RPL)
Valuable life experience, work experience, on-the-job
training and courses you have taken previously can all
count towards recognition of prior learning, or RPL.
You will be assessed on what you already know and can get
credit that counts towards your course.
That means you might not have to do all (or any of) the
units in a course, allowing you to finish your qualification
sooner.
The process includes providing evidence of your abilities
plus taking part in an interview with a trained assessor. If
you are found to be eligible for recognition for a unit of
competency, you’ll be able to move on with completing
your course.
If you think you might be eligible for RPL, ask your Head
Teacher or Customer Service Officer at your college
about applying for recognition. Visit www.SWSi.edu.au/
erecognition to apply for RPL or find out more.
Apprenticeships and Traineeships
Under the Apprenticeship and Traineeship Act 2001 (NSW),
Apprentices and Trainees must be under a ‘Contract’ or
‘Training Agreement’ with their employer before they can
study an apprenticeship/traineeship course at TAFE NSW
or gain an apprenticeship.
‘Contracted’ apprentices are then entitled to:
study an apprenticeship at TAFE NSW (Australian
citizens or permanent residents only)
financial assistance and ongoing advice and support.
If successful as a contracted apprentice, you are entitled to
receive your trade certificate.
If you are unsure as to whether you are under an
apprenticeship ‘Contract’ or ‘Training Agreement’, ask your
employer to contact an Australian Apprenticeship Centre
at http://apprenticeship.det.nsw.edu.au or contact us on
13 SWSi for your nearest Australian Apprenticeship Centre.
22

Student e-Services
Student e-Services (SeS) delivers an Internet service for
TAFE students to view and confirm their enrolment details.
Through SeS, you are able to:
view your personal, enrolment and employer details
view your unit results
change your contact details
request a transcript of academic record
view notifications and calendar information
such as scheduled TAFE NSW final exams.
To enable you to access SeS; you will have been given a
username and temporary password when you enrollor
register online. Or, if you did not enrol or register online
you will receive your username and temporary password
during the face–to-face enrolment process. Or, if you have
paid your course fees your username and password would
have been printed on your receipt.
After receiving your username and temporary password,
you can to go to the website www.tafensw.edu.au and
click the ‘Student login’ button found in the top right to
login to SeS and set your own password and access your
information.
DEC Portal
A personalised portal is provided to all students in TAFE NSW
through the Department of Education and Communities
(DEC) Portal.
The portal acts as a gateway to a range of educational and
curriculum resources, and provides you with access to your
personal DEC email account.
The DEC Portal can be accessed from any location with an
internet connection and a web browser. You will be provided
with a username and password soon after enrolment (see
Student e-Services (SeS)). You can access the DEC portal
from the TAFE SWSi homepage or by visiting student.det.
nsw.edu.au.
Your TAFEcard
All students enrolling in a TAFE NSW course will be given
a TAFEcard, which is a student identification and stored
value card. It contains your name, student number and
photograph.
You can use your TAFEcard for a variety of services such as
photocopying, parking and with the Student Association.
You will also need to show your TAFEcard as identification
for access to some college facilities, to sit final exams and
when requested by TAFE NSW staff.
23

If your TAFEcard is lost or stolen you need to report it
immediately to your college Customer Service Office. A
replacement TAFEcard costs $20.00.
Using TAFE SWSi computers
Computers are available in our libraries to help you with
writing assignments, practising computer skills learnt in
the classroom and researching information.
Microsoft Word, Excel, Access and other software packages
are available, as well as internet and CD-ROM databases.
The internet is to be used for educational purposes only
and you will be required to use your DEC username and
password to access the internet.
Attendance
You should attend at least 80 per cent of all classes if you
want to make the most of your studies and successfully
complete your unit or course. If you stop attending classes
or transfer to another college, you must report this to your
teacher.
If you are sick, unable to attend class or an exam, or have
missed an exam due to uncontrollable circumstances
please advise your teacher as soon as possible.
International student attendance
TAFE NSW is obligated under Commonwealth Government
legislation to notify the Department of Immigration and
Citizenship (DIAC) of student performance.
Poor performance may result in automatic visa cancellation.
You should aim for 100 per cent attendance to gain the full
benefit of your course.
Transferring courses or units of study
If you wish to transfer to another course, you must complete
an Enrolment Adjustment - Course Transfer Form within
three weeks of commencing your original course.
If you wish to transfer to another college, you should
approach the relevant Head Teacher of the college you
wish to transfer to. The Head Teacher must approve your
transfer on a Personal Adjustment College Transfer Form.
If you need to change your class and subjects/units
during the year, you will need to complete an Enrolment
Adjustment - Personal and Subject Details form.
Both forms are available at you college Customer Service
Office.
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Changing your personal details
You can make changes to your personal contact details,
such as address or phone number through the TAFE NSW
Student e-Services (SeS) website.
Alternatively, you can complete an Enrolment Adjustment -
Personal and Module/Unit Details form, available from the
Customer Service Office at your college.
To change your name or date of birth, you must bring your
original documents such as a birth certificate or marriage
certificate to your college Customer Service Office.
Student assessment and examinations
Students undertaking TAFE NSW courses have subjects
assessed by either class mark and internal exams held in
class time and/or externally supervised exams.
When you begin your studies you will be given detailed
information about how you will be assessed and how your
results will be recorded and reported.
Graduation
Ensure that you get the recognition you deserve for your
studies by collecting your qualification at the graduation
ceremony (usually held in May of the following year at your
college).
Family, friends and employers are welcome at this
ceremony. If you cannot come to the graduation ceremony
please make arrangements with your college Customer
Service Office to collect your qualification.
Articulation to university
Certificates III, IV, Diploma and Advanced Diploma level
qualifications completed at TAFE NSW may be used for
academic credit and entry into some university courses.
You will need to check with the relevant university for
specific credit details and entry requirements.
TAFE SWSi also offers degree and graduate programs
in partnership with universities including Federation
University, Canberra University and Charles Sturt University.
For more information on university pathways, visit
www.swsi.tafensw.edu.au/hed.
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Rights and responsibilities
As a student at TAFE SWSi, you have the right to:
be treated fairly and with respect by TAFE
SWSi staff and fellow students
learn in an environment free of
discrimination and harassment
pursue your educational goals in a
supportive and stimulating atmosphere
privacy concerning TAFE Commission records or
documents that contain personal information
have ready access to assessment
procedures and results.
By signing the enrolment form you have a responsibility to:
treat other students and TAFE SWSi
staff with respect and fairness
not engage in plagiarism, collusion or cheating
in any assessment event or exam
be punctual and regular in attendance
submit assessment events by the due date
or seek approval to extend the due date
return or renew library books on time
observe safe practices.
Behave in a responsible manner by not:
entering trade workshops without
permission or supervision
harassing fellow students or staff
damaging, stealing, modifying or misusing property
being under the influence of alcohol or drugs
spitting or littering
bringing weapons onto TAFE SWSi premises
engaging in any behaviour which could
offend, embarrass or threaten others
illegally copying software licenced to TAFE NSW
or TAFE SWSi or installing any software, including
games and shareware, onto Institute computers.
If you fail to comply with your responsibilities as a TAFE
SWSi student, penalties may apply.
The NSW TAFE Commission Student Discipline Policy (2000)
outlines all behaviours listed as a breach of discipline and
applies to all TAFE NSW students. You can obtain a copy of
the policy from your teacher, read it in a college library or
access online via www.det.nsw.edu.au/policies, under the
‘TAFE’ tab.
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Alcohol and other drugs
TAFE NSW policy prohibits smoking inside and within close
proximity of all college buildings, and the use of alcohol and
illegal drugs on college grounds. Using alcohol or illegal
drugs at TAFE SWSi can affect your and other students’
safety and ability to learn. Inappropriate use of alcohol and
other drugs by students at TAFE SWSi will be the subject of
disciplinary action.
If you are concerned about your own or another person’s
safety at TAFE SWSi, Work Health and Safety legislation
requires you to inform your teacher immediately.
Management of risk or harm to
students and staff
TAFE NSW is required by law to ensure the health and
safety of students, staff and visitors on our premises. In
order to meet these legal obligations it is necessary for us
to assess and manage any known risk of violent behaviour.
If you have a history of violence that may suggest you
could pose a potential risk of any type to other TAFE SWSi
students, staff and/or visitors, it is a condition of your
enrolment that you advise the College Manager, Counsellor
or your teacher prior to enrolling in your course of choice.
Following your advice of a potential risk, we will provide
appropriate support and a management plan.
Work, Health and Safety
It is TAFE SWSi’s responsibility to provide an environment
that is both healthy and safe. We provide you with a safe
learning environment by:
meeting relevant work health and safety standards
training staff in appropriate accident
prevention, fire and evacuation procedures
maintaining and cleaning our buildings regularly
providing security services.
It is your responsibility to follow safety regulations and
instructions, as well as report accidents and health and
safety issues to either your teacher or a senior member
of staff.
Some courses require you to wear protective clothing. You
will need to follow your teacher’s instructions on the safe
use of materials and equipment.
First Aid Officers are located at all colleges. If you are
injured or ill, please ask your teacher, security or first aid
officer to assist you.
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Emergencies
During the first week of class, a teacher will take you
through the college’s emergency procedures. In the case
of an emergency, notify a staff member immediately and
follow their instructions. Security officers are located in
each college.
It is important to learn and remember the fire exit locations
closest to the classrooms you use. You can find emergency
procedures, including evacuations, clearly displayed in
classrooms.
Anti-Discrimination policy
All TAFE NSW staff and students have an obligation under
NSW legislation not to discriminate, treat unfairly or harass
people because of who they are, who they are related to, or
who they associate with on the following grounds:
gender, including pregnancy
age, marital status, sexuality, race, colour, ethnic or
ethno-religious background, descent or nationality
disability, including intellectual, physical,
psychiatric and HIV/AIDS
If there is a complaint that a student or staff member
has acted in a discriminatory way, see your teacher or a
counsellor at your college.
Harassment and bullying
Harassment is any conduct (verbal, written or physical)
that is unwanted, unwelcome or which may be offensive.
It is against the law in NSW to harass or discriminate on
the grounds of age, gender, marital status, physical or
intellectual disability, race or sexual preference.
If you believe you are being harassed, bullied, discriminated
against or unfairly treated in any way, it is important that
you contact your teacher or a counsellor at your college.
Complaints policy
If you would like to register a complaint or suggestion,
you can do so in person, by telephone or by completing
a complaint form, available from your Customer Service
Office.
It is preferable to give your name and sign your complaint.
Anonymous complaints can be acted on only in certain
circumstances. Each complaint is recorded on a complaint
form by you or by the member of staff receiving the
complaint. This form is a confidential document.
When a complaint is registered, we will take action to
resolve and address the complaint on your behalf.

BANKSTOWN COLLEGE
500 Chapel Road
Bankstown NSW 2200
CAMPBELLTOWN COLLEGE
181 Narellan Road
Campbelltown NSW 2560
GRANVILLE COLLEGE
136 William Street
Granville NSW 2142
LIDCOMBE COLLEGE
73 East Street
Lidcombe NSW 2141
CHULLORA CAMPUS
Cnr Muir Rd & Worth St
Chullora NSW 2190
LIVERPOOL COLLEGE
College Street
Liverpool NSW 2170
MACQUARIE FIELDS COLLEGE
32 Victoria Road
Macquarie Fields NSW 2564
MBISC
2 Austool Place
Ingleburn NSW 2565
MILLER COLLEGE
Cnr Hoxton Park & Banks Rds
Miller NSW 2168
PADSTOW COLLEGE
Raine Road
Padstow NSW 2211
Parramatta Office
Shop 1B, 69 Phillip Street
Parramatta NSW 2150
WETHERILL PARK COLLEGE
The Horsley Drive
Wetherill Park NSW 2164
Connect with us
Phone:
13 SWSi (13 7974)
In Person:
Speak to our Customer
Service Staff at your
local college or make an
appointment to see a
TAFE Counsellor
December 2013 MC13/261