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CHAIN STORE AGE<br />
®<br />
THE NEWSMAGAZINE FOR RETAIL EXECUTIVES<br />
FEBRUARY <strong>2004</strong><br />
Cole Haan, Las Vegas<br />
<strong>Chain</strong> <strong>Store</strong> <strong>Age</strong> salutes the<br />
winners of its 22nd annual<br />
store-design competition. In<br />
addition to Retail <strong>Store</strong> of the<br />
Year, there were 26 first-place awards and<br />
three honorable-mention awards in the<br />
various categories, plus two special<br />
awards.<br />
The judges in this year's competition were Vincent W. Dell'Aquila, design project<br />
manager, Starbucks Coffee Co., Seattle; Bob Bedard, construction project manager,<br />
Brookstone, Nashua, N.H.; John Bricker, VP, Gensler, New York City; and Ali<br />
Van Horn, president, Ali B Designs, Hunter, N.Y.<br />
All of the winning entries are profiled in this special section. Projects received<br />
first-place awards, except where noted. u
Cole Haan<br />
Takes the Spotlight<br />
the Year design competition. The 3,000-sq.-<br />
ft. shop, at Fashion Show Mall, Las Vegas,<br />
placed first in the soft lines category (less than<br />
5,000 sq. ft.) and also was selected as best<br />
overall entry.<br />
Cole Haan<br />
Las Vegas<br />
Design: Callison, Seattle<br />
Amid-century modern, residential aesthetic makes it keeps the overall cost per square foot to a minimum<br />
for a comfortable, inviting and quietly elegant through subtle material changes, providing efficiencies for<br />
shopping environment at Cole Haan, which took future stores.<br />
top honors in <strong>Chain</strong> <strong>Store</strong> <strong>Age</strong>’s annual Retail <strong>Store</strong> of The store’s facade is 22 ft. high and features wood columns<br />
made of environmentally sensitive reconstituted<br />
teak and large glass display windows<br />
that allow full visibility into the space.<br />
The residential feel begins here at the storefront,<br />
with merchandise displayed on antique<br />
The format, the latest iteration of Cole Haan’s evolving mid-century tables.<br />
store prototype, enhances the quality and richness of the The up-front men’s salon repeats the teak, using it and<br />
previous designs and strengthens the brand identity of the bronze as the main finishes. The retailer’s signature green is<br />
upscale retailer, a subsidiary of Nike Inc. At the same time, featured on the accent walls. The dark finishes, carpeting and<br />
80 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Best Overall Entry<br />
custom-designed display tables, risers, lamps and<br />
cushioned chairs enhance the residential aesthetic.<br />
A central aisle with a focal point at the back<br />
wall draws customers to the rear of the store,<br />
where the women’s salon is located. It has a<br />
lighter, softer and more feminine look, with high-gloss ivory<br />
lacquer and bronze fixtures. A custom-designed daybed is<br />
part of the seating mix. A beautiful, mid-century-inspired<br />
chandelier with shell detailing hangs at the center of the department.<br />
The fixture adds a jewel quality to the space and<br />
serves as a focal point from the front entry.<br />
The cashwrap/accessories area is positioned in the middle<br />
of the store, framed by bronze metal-grid screens at either<br />
side of the men’s and women’s salons. A change in the flooring<br />
material from carpet to terrazzo tile and a raised ceiling<br />
with coffer detailing further delineates the section. A red<br />
accent wall with an Asian-inspired frame display helps draw<br />
the customer’s eye to this area.<br />
From its simple architecture to its carefully planned layout<br />
to its residential stylings, Cole Haan is well-thought out<br />
and beautifully detailed from start to finish. The store pulls off<br />
the enviable feat of being equally inviting to men and women.<br />
The design offers a refreshing departure from the still popular<br />
“white box” school of retailing, without taking the spotlight,<br />
and the customer’s attention, from the merchandise. ◆<br />
CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 81
Retail <strong>Store</strong> Of The Year<br />
MARK STEELE PHOTOGRAPHY, COLUMBUS, OHIO<br />
Hard Lines<br />
(less than 5,000 sq. ft.)<br />
LensCrafters<br />
Lafayette, Ind.<br />
Design:<br />
Chute<br />
LensCrafters' new prototype puts a more fashionable<br />
spin on optical retailing, elevating eyewear from a medical<br />
necessity to a fashion accessory. Light and dark<br />
wood finishes, soft lighting, stylish fixtures, warm, rich<br />
textures and residential accents give the 4,160-sq.-ft.<br />
store a modern,<br />
upscale look and<br />
comfortable feel.<br />
Custom gondolas<br />
bring eyewear off<br />
the wall and onto<br />
the floor, integrating<br />
graphics, mirrors<br />
and promotional<br />
items. u<br />
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Asimple but sophisticated<br />
design provides the ideal<br />
environment for high-end<br />
branded sunglasses at Sunglass Hut<br />
International's flagship in Beverly<br />
Hills, Calif. Internally lit wall units<br />
and backlit yellow resin draw the eye<br />
into the store. Special design elements<br />
include blue mica wall panels<br />
(finished with automotive paint)<br />
that offer changing hues of blue and<br />
gray, and an ochre backlit wall that<br />
provides a dramatic, sunset feel in<br />
the rear of the store. u<br />
Hard Lines (less than 5,000<br />
sq. ft.) Honorable Mention<br />
Sunglass Hut International<br />
Beverly Hills, Calif.Design:<br />
AEdifica, Montreal<br />
82 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />
Hard Lines<br />
(5,000 sq. ft. to 15,000<br />
sq. ft.)<br />
Mikasa<br />
Schaumburg, Ill.<br />
Mikasa's multi-lifestyle design focus and<br />
broad category offer take center stage in<br />
the company's updated prototype. The<br />
design is clean and modern, with a neutral palette<br />
that shows off the colorful merchandise. The<br />
6,000-sq.-ft. space is zoned into different<br />
departments, each segmented<br />
around a specific style/<br />
design theme. Large, slab-like fixturing<br />
components stand in sharp<br />
contrast to the fragile character of<br />
much of the merchandise. Among<br />
the more unique environmental<br />
accents: chandeliers constructed as<br />
handcrafted iron apertures that<br />
display an array of stemware, tabletop<br />
and accessories. u<br />
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From everyday play to birthdays, the rituals and<br />
milestones of childhood are celebrated at Geoffrey, the<br />
newest retail format from Toys "R" Us. Designed as a<br />
one-stop-shopping destination for kids-related goods<br />
and services, the store is bright, colorful and engaging.<br />
The vibrant color<br />
palette, bold graphics<br />
and exposed, orangepainted<br />
ceiling create<br />
tremendous impact in<br />
the space and contribute<br />
to the fun environment.<br />
Geoffrey<br />
invites kids to play. It<br />
has a strong interactive<br />
element and features an<br />
activity center, complete<br />
with a daily schedule of<br />
games and crafts. uø<br />
Hard Lines<br />
(15,000 sq. ft. to<br />
100,000 sq. ft.)<br />
Geoffrey<br />
Jacksonville, N.C.<br />
MICHAEL HOUGHTON, COLUMBUS, OHIO<br />
CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 83
Retail <strong>Store</strong> Of The Year<br />
PADGETT & CO., CHICAGO<br />
Hard Lines<br />
(greater than 100,000<br />
sq. ft.)<br />
Nebraska Furniture<br />
Mart<br />
An innovative design makes Nebraska Furniture<br />
Mart, the largest home-furnishings store in North<br />
America, amazingly easy to shop. The main entry<br />
opens into a huge rotunda that provides an immediate<br />
sense of the store's size (450,000 sq. ft. of selling space and<br />
712,000 sq. ft. overall)<br />
and merchandise selection.<br />
Three two-story<br />
"dream houses" are at<br />
the core of the space.<br />
Each is color-coded and<br />
focuses on one room of<br />
the house, with fully<br />
accessorized vignettes<br />
incorporating the latest<br />
styles and merchandise<br />
from multiple product<br />
categories. u<br />
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Department <strong>Store</strong><br />
Holt Renfrew<br />
Toronto<br />
Design: burdi-<br />
With interior architecture firmly<br />
planted in the realm of sophisticated<br />
modernism, Holt<br />
Renfrew's Toronto flagship is a tribute to the<br />
high-end retailer's iconic and design-driven<br />
history. The layout compartmentalizes<br />
departments while creating exciting sight<br />
lines and encouraging exploration.<br />
Embracing exotic woods, a neutral color<br />
palette and completely custom artwork and<br />
finishes, the design team created a unique<br />
sensory experience that is distinctly Holt<br />
Renfrew's. u<br />
84 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
Discount/Mass Merchant<br />
and Exterior (suburban)<br />
Sears Grand<br />
West Jordan, Utah<br />
Design: Pavlik Design Team,<br />
Fort Lauderdale, Fla.<br />
Sears Grand, a new concept from Sears,<br />
Roebuck and Co., makes its debut in an<br />
easy-to-shop, contemporary environment.<br />
The 210,000-sq.-ft. store, which carries a wider<br />
product assortment than traditional Sears stores,<br />
was designed from the inside out, allowing the<br />
business and planning strategy to drive the actual<br />
shaping of the store.<br />
The elongated building allows for maximum<br />
storefront exposure. Three white icon slabs provide<br />
a clean, modern facade that anchors the allblue-and-glass<br />
structure. Exterior lighting<br />
accentuates the architectural details.<br />
On the interior, three aisle systems are combined<br />
with a main boulevard that connects the three<br />
main "worlds" (home fashions, apparel and home<br />
improvements). Bold, easy-to-read signage and<br />
lifestyle images enhance the shopping experience.<br />
An exposed-ceiling structure reinforces the<br />
casual environment. All of the various elements,<br />
from the colors, materials and lighting to the<br />
architecture, graphics and fixtures, are integrated<br />
to create one unified image that is unique to<br />
Sears Grand. u<br />
86 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />
Shop-in-<strong>Store</strong><br />
Levenger (Marshall<br />
Field's)<br />
Chicago<br />
Located on the first floor of the newly renovated<br />
Marshall Field's flagship, the highend<br />
Levenger stationery shop has a refined<br />
residential feel. Sophisticated finishes of stone,<br />
metal and glass complement<br />
the quality and craftsmanship<br />
of the Levenger brand. Wall<br />
niches, varying ceiling heights<br />
and accentuation of the<br />
columns and other architectural<br />
elements give a sense of<br />
scale to the product and overall<br />
space. Wall-mounted and<br />
floor-standing pen case displays<br />
eliminate the traditional<br />
hierarchy between sales associates<br />
and customers, allowing<br />
for side-by-side interaction. u<br />
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Alustrous chandelier of hand-blown, clear<br />
crystal is the centerpiece of Harrods'<br />
stunning White Hall, home to the venerable<br />
department store's beauty offerings. The<br />
10,000-sq.-ft. room retains its architectural<br />
grandeur and splendor while showcasing the latest<br />
trends in cosmetic<br />
retailing. The space has an<br />
open feel that encourages<br />
interaction and experimentation.<br />
There are no<br />
behind-the-counter stations<br />
for staff. Instead,<br />
both products and beauty<br />
advisors are free from barriers.<br />
Lighting is bright<br />
and warm, with accurate,<br />
color-correct presentation<br />
for all products. u<br />
Department Within a <strong>Store</strong><br />
White Hall (Harrods)<br />
London<br />
Design: Callison, Seattle<br />
88 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
PADGETT & CO., CHICAGO<br />
Supermarket<br />
Henry's Marketplace<br />
Costa Mesa, Calif.<br />
Design: Design Forum,<br />
Henry's Marketplace, a division of Wild Oats<br />
Markets, has an authentic look and feel that<br />
reflects its heritage as a roadside farmers'<br />
market. Recycled woods, re-used brick and other<br />
"found" materials go a long<br />
way to creating the sense of<br />
authenticity. So does the signage,<br />
based on research of<br />
early 20th-century roadside<br />
farmers' markets. The design<br />
gives star treatment to the<br />
extensive selection of produce,<br />
located in the rear to<br />
help drive shoppers through<br />
the entire space. The dark<br />
ceiling and black-stained<br />
concrete flooring highlight<br />
the rich colors of the farm-<br />
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Harris Teeter has an urban ambience that<br />
matches its downtown Charlotte, N.C., location.<br />
The modern design reflects the city's<br />
contemporary, eclectic culture while positioning the<br />
food as the main attraction. Accordingly, the floors and<br />
walls were kept simple<br />
to accentuate the signage<br />
systems and other<br />
elements that lead customers<br />
to the product.<br />
The building's existing<br />
columns are surrounded<br />
by fabric panels,<br />
which serve as decorative<br />
elements and<br />
ambient light diffusers.<br />
u<br />
Supermarket<br />
Honorable Mention<br />
Harris Teeter<br />
Design:<br />
Little<br />
D i v e r s i f i e d<br />
TIM BUCHMAN AND JEFFREY CLARE, CHARLOTTE, N.C.<br />
90 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
International<br />
(greater than 15,000 sq.<br />
ft.)<br />
DFS Galleria<br />
Singapore<br />
The atmosphere and history of Singapore<br />
are brought vividly to life in DFS<br />
Galleria. The 110,000-sq.-ft. duty-free<br />
store represents a new concept for the retailer,<br />
one that seeks to create a true tourist destination<br />
by capturing the local flavor and history of<br />
the market in which it is located. In Singapore,<br />
each of the store's four levels is dedicated to a<br />
different era or attraction, from the city's<br />
bygone colonial era to its cosmopolitan present<br />
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CHRIS EDEN/CALLISON<br />
Shopping Center (open)<br />
Ayala Center Greenbelt<br />
3<br />
Manila, Philippines<br />
Design: Callison,<br />
Ayala Center Greenbelt 3 is an oasis of nature and culture<br />
in the heart of Manila's central business district.<br />
The 300,000-sq.-ft., open-air shopping and entertainment<br />
complex, located in and around a historic park, is<br />
designed as three four-story pavilions. With its indigenous<br />
architecture and respect for its<br />
green surroundings, Greenbelt<br />
3 offers an intimate sense of<br />
place. The park's lush landscaping<br />
is seamlessly integrated<br />
into the design. Wood trellises,<br />
screens and canopies aid ventilation<br />
and offer weather protection<br />
while marking entries and<br />
other feature areas. Sloping<br />
metal roof planes with generous<br />
overhangs provide addi-<br />
CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 91
Retail <strong>Store</strong> Of The Year<br />
Shopping Center<br />
(enclosed)<br />
Madrid Xanadu (retail center)<br />
Madrid, Spain<br />
Design: Kiku Obata & Co.,<br />
Architecture and design combine to<br />
create a memorable environment at<br />
Madrid Xanadu, a 1.4 million-sq.-ft.<br />
shopping and entertainment destination.<br />
The retail component is an artful composition<br />
of international art and fashion forms,<br />
textures, ornamentation, patterns, colors<br />
and lightsall of it inspired by regional<br />
Spanish imagery. Hand-blown multicolored<br />
glass chandeliers, intricate terrazzo flooring,<br />
hand-painted graphics and murals are<br />
just a few of the special materials and elements<br />
featured in the beautifully detailed<br />
ALAN KARCHMER, WASHINGTON, D.C.<br />
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Shopping Center (lifestyle)<br />
Birkdale Village<br />
Huntersville, N.C.<br />
Design: Shook Kelley, Los<br />
Angeles<br />
More than a shopping center designed as a<br />
Main Street, Birkdale Village is an active<br />
town center, combining retail space, office<br />
space and a large housing community. The infrastructure<br />
plan features a series of<br />
gridded streets, with the<br />
mixed-use buildings<br />
fronting the streets and<br />
parking hidden in the rear<br />
(parking also is provided in<br />
front of major retail spaces).<br />
The attractive streetscape is<br />
made even more inviting<br />
with the use of a public<br />
green, fountains and a plaza,<br />
creating areas of interest and<br />
opportunities for special<br />
events. u<br />
92 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />
Attraction Retail Hershey's brings its<br />
and Exterior<br />
brand message to life<br />
(urban)<br />
with a colorful, fun<br />
Hershey's<br />
store that appeals to chocolate<br />
New York City<br />
lovers of all ages. The design<br />
celebrates the candy company's<br />
signature brands with an immersive, interactive environment.<br />
From candy chutes to revolving panels, the 2,500-sq.-ft. emporium<br />
is a high-energy, action-packed experience start to finish.<br />
The action starts on the exterior, which sports one of the largest<br />
permanent fixtures ever to appear in Times Square. The dazzling<br />
facade, 215 ft. tall and 60 ft. wide, utilizes every major signage technique<br />
available today.<br />
The store, intended as an updated, whimsical version of the original<br />
Hershey's factory, has a clean, sparkling look. The ceiling and walls<br />
are painted white, and the fixture finishes are executed in stainless<br />
and powder-coated steel, aluminum and resins. Large graphic sliding<br />
panels covered with vintage Hershey's advertising and other<br />
design elements recall the company's nostalgic past. u<br />
94 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
Awine display and<br />
storage unit housing<br />
11,000 bottles<br />
of wine serves as a stunning<br />
centerpiece for<br />
Adega Restaurant + Wine<br />
Bar (Adega is Portuguese<br />
for wine cellar above<br />
ground). The 6,500-sq.-ft.<br />
space features an uptempo<br />
wine bar and softer<br />
dining area, with a subtle separation between the<br />
two. A panorama of Denver made of abstract<br />
shapes and bright colors enlivens the wine bar. For<br />
diners who want a front seat on the action, there is<br />
a "Chefs Table" inside the kitchen area. u<br />
Restaurant (Tie)<br />
Adega Restaurant +<br />
Wine Bar<br />
Denver<br />
JOHNSON COMMUNICATIONS, DENVER<br />
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PETER BRENTLINGER, CHARLOTTE, N.C.<br />
Restaurant (Tie)<br />
Blue<br />
Charlotte, N.C.<br />
Design: Little<br />
D i v e r s i f i e d<br />
Mediterranean colors,<br />
exquisite details and<br />
modern design principles<br />
convey a timeless, urban<br />
quality that adds to the menu<br />
and overall dining experience at<br />
Blue. Designers of the 8,500-<br />
sq.-ft. restaurant pulled inspiration<br />
from the Mediterranean<br />
region without the overall<br />
decor becoming clichÈd or<br />
kitschy. The space has a sophisticated<br />
feel, enhanced by elements<br />
that provide a metaphoric<br />
contrast between the solidity<br />
of the land and fluidity of the<br />
sea. u<br />
96 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
Attraction Dining<br />
Shark's Underwater<br />
Grill<br />
Orlando, Fla.<br />
The new signature<br />
restaurant of<br />
SeaWorld Orlando,<br />
Shark's Underwater Grill<br />
takes themed dining to<br />
thrilling extremes with an<br />
interactive shark experience.<br />
The 7,865-sq.-ft. space<br />
includes several "live" shark<br />
tanks. Adventuresome<br />
patrons can go underwater<br />
in the tanks for a shark<br />
"encounter." The overall<br />
decor is cool and futuristic,<br />
with subtle sea references. u<br />
◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />
LaRosa's Pizzeria updates<br />
its image with a contemporary<br />
design that maintains<br />
the chain's strong familyfriendly<br />
appeal. The design<br />
accommodates LaRosa's three<br />
distinct businesses: dine-in,<br />
carryout and delivery. It also<br />
offers a variety of dining<br />
options that target all types of<br />
customers, from family groups<br />
to young adults. With its traditional<br />
furnishings, soft lighting<br />
and community-oriented wall<br />
decor, LaRosa's exudes the<br />
warmth of a friendly neighborhood<br />
gathering spot. u<br />
Casual Dining/Quick Serve<br />
LaRosa's Pizzeria<br />
Centerville, Ohio<br />
Design: Chute Gerdeman,<br />
MARK STEELE PHOTOGRAPHY, COLUMBUS, OHIO<br />
98 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
Aluminous glass billboard, visible<br />
from the adjacent highway, and<br />
full-height glass-curtain walls<br />
make a striking exterior statement<br />
at Summit Racing. Bold architecture<br />
and bright neon add to the<br />
excitement. In a unique touch, piston-styled<br />
display windows with<br />
automobile turntables flank the<br />
entry of the 23,000-sq.-ft. performance<br />
auto-parts store. uø<br />
Exterior (suburban)<br />
Honorable Mention<br />
Summit Racing<br />
Tallmadge, Ohio<br />
Design: Herschman<br />
◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />
Form and function combine to great effect in the<br />
cashwrap at Daniel's, an upscale fashion store<br />
for men and women. Finished in tay wood and<br />
topped in granite, the cashwrap is curved to reflect the<br />
shape of the surrounding bamboo flooring and rounded<br />
balcony of the mezzanine above. Registers are camouflaged<br />
by a tay surround<br />
that features a convenient<br />
handbag ledge. At the rear,<br />
arched louvered doors<br />
conceal storage areas for<br />
additional registers which<br />
can be rolled out to the<br />
sides of the wrap during<br />
peak sales periods. The<br />
counter is designed to<br />
accept the portable units<br />
so that they appear as permanent<br />
components of<br />
Cashwrap<br />
Daniel's<br />
Grand Rapids, Mich.<br />
Design: JGA, Southfield,<br />
LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />
CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 103
Retail <strong>Store</strong> Of The Year<br />
Special Award for<br />
Brand Integrity<br />
Kiehl's Since 1851<br />
New York City<br />
Design: Allen +<br />
Kiehl's Since 1851 returns with style<br />
to its original Manhattan location.<br />
The legendary health-and-beautycare<br />
company occupied the spot for the first<br />
107 years of its existence and moved out 45<br />
years ago. When the location opened up,<br />
Kiehl's jumped at the opportunity to return to<br />
its roots. The design restores the original<br />
neighborhood feel of the store and captures<br />
the essence of the Kiehl's brand. Mementos<br />
and images, including antique furniture and<br />
historic photographs, reflect both the brand<br />
and New York City itself. u<br />
◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />
Special Award for Re-Branding<br />
Citizens Bank<br />
Belmont, Mass.<br />
Design: Lippincott Mercer, New<br />
York City<br />
Citizens Bank updates<br />
its brand image and<br />
brings its personality<br />
to life with an open, welcoming<br />
and contemporary-looking<br />
environment. Patterned carpet,<br />
maple wood veneers, comfortable<br />
furniture and a soothing<br />
light-green palette contribute<br />
to the comfortable feel.<br />
Playful graphics, over-scaled<br />
imagery and three-dimensional<br />
merchandising deliver on<br />
Citizens' tag line, "Not your<br />
typical bank." u<br />
104 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>
Retail <strong>Store</strong> Of The Year<br />
PROJECT PERSONNEL/RESOURCES<br />
Adega Restaurant + Wine Bar<br />
Group 33 Entertainment, Denver<br />
(Bryan Moscatello, team leader;<br />
Chris Farnum, planning director)<br />
Design firm: CIP International,<br />
Fairfield, Ohio (Kathleen Huff,<br />
president; Thomas Huff, CEO/creative<br />
director; Phil Huff, team<br />
leader; Brian Erdman, lighting<br />
design/engineering)<br />
Architect/Design consultant:<br />
Semple Brown & Associates,<br />
Denver<br />
Contractor: Deneuve<br />
Construction, Denver<br />
Lighting consultant: George<br />
Sexton & Associates,<br />
Washington, D.C.<br />
Suppliers: Gordon Sign, Denver<br />
(signage); Samantha Bails,<br />
Denver (wallcoverings); Larry<br />
Moore, Dayton, Ohio, CIP<br />
International, Fairfield, Ohio<br />
(graphics); Muzak, Fort Mills, S.C.<br />
(audio)<br />
Aveda Tokyo Lifestyle Salon and<br />
Spa<br />
Aveda, New York City (Chris<br />
Hacker, senior VP, global marketing<br />
and design; Jan Tribbey, VP,<br />
planning and design; Monroe<br />
Alecman, VP, visual merchandising;<br />
Sojiro Inoue, retail design<br />
director, Tokyo)<br />
Design firm: FRCH Design<br />
Worldwide, Cincinnati (James<br />
Lazzari, partner; Andrew<br />
McQuilkin, VP/creative director;<br />
Jay Kratz, design director; Lori<br />
Kolthoff, director, resource<br />
design; Frank Liebgott, project<br />
architect; Franck Stenglein,<br />
designer; Jeff Waggoner, graphic<br />
production director)<br />
Project architect: HEARTS, Tokyo<br />
Birkdale Village<br />
Pappas Properties, Charlotte,<br />
N.C. (Peter Pappas, president);<br />
Crosland, Raleigh, N.C. (David<br />
Ravin)<br />
Master planning, conceptual<br />
design/Architect of record:<br />
Shook Kelley, Los Angeles (Greg<br />
Bean, Terry Shook, Michael<br />
Dunning, Hong Choe, Scott<br />
Betzold, Terry Vickers, Cicley<br />
Worrell)<br />
Architect of record: The Housing<br />
Studio, Charlotte, N.C.<br />
Landscape architect: Land<br />
Design, Charlotte, N.C.<br />
Suppliers: Gammapar Acrylic<br />
Wood Flooring, Forest, Va. (wood<br />
flooring); Nevemar, Odenton, Md.<br />
(plastic laminate); Masland<br />
Contract, Mobile, Ala.;<br />
Constantine Commercial, Dalton,<br />
Ga. (carpet); Dal-Tile, Dallas (natural<br />
stone); Ultralights, Tucson,<br />
Ariz.; Juno Lighting, Des Plaines,<br />
Ill.; Illuminating Experiences,<br />
Highland Park, N.J.; Global<br />
Lighting, Irvington, N.Y. (lighting)<br />
Blue<br />
Blue Investments, Charlotte, N.C.<br />
(Alex Myrick, owner)<br />
Design firm: Little Diversified<br />
Architectural Consulting,<br />
Charlotte, N.C. (Steve Starr, principal<br />
in charge; Josh Cool, senior<br />
designer; Rebecca Bellamy, interior<br />
design; Wesley Stephens, job<br />
captain; Todd Johnson, construction<br />
administration; Vickie<br />
Breemes, specifications)<br />
Suppliers: Muzak, Fort Mill, S.C.<br />
(audio/video); Amtico, Atlanta<br />
(flooring); Holder Restaurant<br />
Furniture, Lenoir, N.C. (furniture);<br />
Matt McConnell Studios, Raleigh,<br />
N.C. (wallcoverings)<br />
Citizens Bank<br />
Citizens Financial Group,<br />
Providence, R.I. (Theresa<br />
McLaughlin, director of marketing;<br />
Claire Smith, brandscaping;<br />
Gerry Curtin, Charles Carpenter,<br />
Sheryl Meusert, Linda Arel)<br />
Design firm: Lippincott Mercer,<br />
New York City (Ken Roberts, CEO;<br />
Connie Birdsall, creative director;<br />
Peter Dixon, senior partner;<br />
Randall Stone, partner; Fabian<br />
Diaz, Andres Nicholls, Ryan<br />
Kovalak, Julia McGreevy,<br />
Alexander Reid)<br />
Architect: Primary Group, Boston<br />
Contractor: Shawmut Design and<br />
Construction, Boston<br />
Suppliers: Muzak, Fort Mill, S.C.<br />
(audio); Millennium Group,<br />
Hempstead, N.Y.<br />
(graphics/props); Armstrong,<br />
Lancaster, Pa. (ceiling);<br />
Philadelphia Sign Co., Palmyra,<br />
N.J. (signage); Glass Film<br />
Enterprises, Acton, Mass. (window-glass<br />
film)<br />
Cole Haan<br />
Cole Haan (a subsidiary of Nike<br />
Inc.), Yarmouth, Maine<br />
Design firm: Callison, Seattle<br />
Suppliers: DMX Music, Los<br />
Angeles (audio/video); Priority<br />
Signs, Sheboygan, Wis. (signage);<br />
Standard Electric, Wilmington,<br />
Mass.; Gecko Designs, Brighton,<br />
U.K. (lighting); Constantine<br />
Commercial, Tacoma, Wash.;<br />
Karastan Contract, Seattle;<br />
Wausau Tile, Wausau, Wis. (flooring)<br />
Daniel's<br />
Daniel's, Grand Rapids, Mich.<br />
(Daniel Hurwitz, president; Pat<br />
Ironside, VP merchandising; Tom<br />
Rummelt, visual president operations;<br />
Mike Billingsley, visual<br />
director)<br />
Design firm/architect: JGA,<br />
Southfield, Mich. (Michael<br />
Crosson, project principal; Mike<br />
Benincasa, creative director;<br />
Mike McCahill, project manager;<br />
Brian Eastman, graphic design<br />
director)<br />
Contractor: Triangle Associates,<br />
Grand Rapids, Mich.<br />
Suppliers: Lighting Management,<br />
New City, N.Y. (lighting);<br />
Commercial <strong>Store</strong> Fixtures, Grand<br />
Rapids, Mich.; National Millwork,<br />
Clawson, Mich. (millwork); Ven<br />
Tec, Chicago (wood); Bamstar,<br />
Cleveland (wood floor); USG<br />
Corp., Caton, Mich. (ceiling)<br />
DFS Galleria<br />
DFS, San Francisco<br />
Design firm: Callison, Seattle<br />
Geoffrey<br />
Toys "R" Us, Wayne, N.J. (Rick<br />
Markee, vice chairman and president,<br />
Toys "R" Us U.S. division;<br />
Francesa Brockett, executive VP,<br />
strategic planning and business<br />
development; Joel Anderson, VP,<br />
new ventures; David Picot, VP,<br />
real estate, design and construction);<br />
Michael Rubin, director,<br />
new business and analytical services;<br />
Harry Ryan, director of operations;<br />
Tom Tracy, director of marketing;<br />
Rick Migliorelli, national<br />
director of design; Arlin Pischke,<br />
national director of construction;<br />
Ken Masri, senior design project<br />
manager)<br />
Design firm: RPA, Columbus, Ohio<br />
(Mark Artus, chief creative officer;<br />
Stuart Hunter, creative director;<br />
Shelly Schnabel, associate<br />
creative director; David Hogrefe,<br />
senior account director; Merilee<br />
Miller, project manager; Laura<br />
Mills, project manager; Vince<br />
CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 105
PROJECT PERSONNEL/RESOURCES<br />
Notaroberto, senior merchandise/<br />
planner; Paul Teeples, senior environmental<br />
designer; Benjamin<br />
Lamb, print production manager)<br />
Strategy consultant: J'Amy<br />
Owens, Seattle<br />
Architect: Progressive AE, Grand<br />
Rapids, Mich.<br />
Contractor: Winesett-Hill<br />
Constructors, Chattanooga, Tenn.<br />
Suppliers: Amerlux, Fairfield, N.J.;<br />
Holophane, Austin, Texas (lighting);<br />
USG, Chicago (ceiling); Color<br />
X, New York City (graphics);<br />
Lozier, Omaha, Neb.; Enterra,<br />
Keasbey, N.J. (fixtures);<br />
Armstrong, Lancaster, Pa. (hard<br />
flooring); Interface, LaGrange, Ga.,<br />
(vestibule flooring); Bowmanite,<br />
Wilmington, N.C. (sealed concrete)<br />
Ayala Center Greenbelt 3<br />
Ayala Land, Makati City,<br />
Philippines<br />
Design firm/Graphic design:<br />
Callison, Seattle<br />
Harris Teeter<br />
Harris Teeter, Matthews, N.C. (Al<br />
Lentz, VP of store development)<br />
Design firm: Little Diversified<br />
Architectural Consulting,<br />
Charlotte, N.C. (Daniel Montano,<br />
design director; Tim Morrison, studio<br />
principal, supermarkets;<br />
Rajeev Bhave, director; Paige<br />
Brice, interior designer; Ron<br />
Kirkpatrick, project manager)<br />
Suppliers: Madix, Goodwater, Ala.<br />
(fixturing); Azrock, Florence, Ala.<br />
(flooring); GE Supply, Charlotte,<br />
N.C. (lighting); Plastex, Charlotte,<br />
N.C. (graphics/signage/props);<br />
Nevamar, Charlotte, N.C. (laminates)<br />
Henry's Marketplace<br />
Wild Oats Markets, Boulder, Colo.<br />
(Steve Cable, senior director of<br />
facilities and construction; Mike<br />
Kramer, senior director of construction;<br />
Dennis Kinde, director<br />
of construction western region;<br />
Jack Files, construction manager<br />
Western region; Tracy Lindsey,<br />
director of FF&E purchasing and<br />
plan development; Aimee Parker,<br />
FF&E purchasing technician; Abel<br />
Villacorta, creative director)<br />
Design firm: Design Forum,<br />
Dayton, Ohio (Bruce Dybvad, president;<br />
Donny Victorianus, senior<br />
environmental designer; Mike<br />
Vine, senior graphic designer; Lisa<br />
Ganka, senior interior designer)<br />
Architect: Little Diversified<br />
Architectural Consulting,<br />
Charlotte, N.C.<br />
Contractor: RAS Builders,<br />
Norwalk, Calif.<br />
MEP engineer: Clive Samuels &<br />
Associates, Princeton, N.J.<br />
Suppliers: Armstrong, Lancaster,<br />
Pa., Chicago Metallic, Chicago<br />
(ceilings); Philips Lighting,<br />
Somerset, N.J.; Malmstrom White,<br />
Little Rock, Ark. (lighting); DVS<br />
Industries, Burlington, N.J. (signage);<br />
Parterre, Brooklyn, N.Y.<br />
(vinyl wood plank flooring); L.M.<br />
Scofield, Los Angeles (concrete<br />
finish); Stonhard, Maple Shade,<br />
N.J. (flooring); Formica, Cincinnati<br />
(laminates); Akron Brick and<br />
Block, Akron, Ohio<br />
(wallcovering/concrete block);<br />
Robinson Brick Co., Denver (wallcovering/thin<br />
brick veneer)<br />
Hershey's<br />
Hershey's Foods Corp., Hershey,<br />
Pa. (Donald Papson, general manager,<br />
Hershey's)<br />
Design firm: JGA, Southfield, Mich.<br />
(Ken Nisch, chairman; Gordon<br />
Eason, creative director; Brian<br />
Eastman, graphic design director)<br />
Creative director (exterior): Ogilvy<br />
& Mather (brand integration<br />
group), New York City<br />
Architect: Allen + Killcoyne<br />
Architects, New York City<br />
Contractor: Gannon Vitolo, New<br />
York City<br />
Project management consultant:<br />
MorseHarris, New York City<br />
Exterior sign: ClearChannel<br />
Spectacolor, New York City<br />
Lighting design: Illuminating<br />
Concepts, Farmington Hills, Mich.<br />
Suppliers: MD/3 Ltd., Deerfield,<br />
Ill. (metal flooring); Virginia Tile,<br />
Farmington Hills, Mich. (porcelain/marble<br />
flooring); Silver<br />
Stream, Lakeview Terrace, Calif.;<br />
MegaWall, Comstock Park, Mich.<br />
(fixtures); Rusco, Oxboro, N.C.<br />
(millwork); Corian, Wilmington,<br />
Del. (solid surface); Stromberg<br />
Architectural, West Greenville,<br />
Texas (exterior brick); Symmetry<br />
Group, Lincoln, R.I. (interior brick)<br />
Holt Renfrew<br />
Holt Renfrew, Toronto (Andrew<br />
Jennings, president; Natalie<br />
Penno, VP; Peter Moore, director<br />
of store planning and construction;<br />
Daniel Giles, creative director;<br />
Janis Bell, national visual<br />
director; Shelley Rozenwald, VP,<br />
cosmetics; Pat Di Bratto, VP,<br />
accessories and handbags, Lanita<br />
Layton, VP, men's wear)<br />
Design firm: burdifilek, Toronto<br />
(Diego Burdi, design director; Paul<br />
Filek, managing partner; Tom Yip,<br />
senior designer/studio manager;<br />
Indrajit Motala, senior designer;<br />
Jeremy Mendonca, senior designer;<br />
Young Suk Kim, designer; Tracy<br />
Morgulis, senior CAD production;<br />
Michelle Tang, Junior CAD production;<br />
Juliana Li, graphics coordinator-image<br />
presentation)<br />
Suppliers: Unique <strong>Store</strong> Fixtures,<br />
Concord, Ontario (fixturing/millwork);<br />
Litemore, Toronto; TPL<br />
Marketing, Toronto (lighting);<br />
Enmar Stone, Toronto; Maple Tile,<br />
Toronto; Sullivan Source, Toronto<br />
(flooring); Essential<br />
Communications, New York City<br />
(audio/video); Louis Interiors,<br />
Toronto (furniture); Bam Bam<br />
Designs, City of Industry, Calif.<br />
(lucite)<br />
Kiehl's Since 1851<br />
Kiehl's Since 1851, New York City<br />
(Bill Keenan, director of store<br />
planning and construction)<br />
Design firm/Architect: Allen +<br />
Killcoyne Architects, New York<br />
City (design team: Jason Bergen,<br />
Shawn Plum)<br />
Contractor: Bauhaus Construction,<br />
New York City<br />
MEP Engineer: Fairfield<br />
Associates, Stamford, Conn.<br />
Structural engineer: Dewberry,<br />
New York City<br />
Millwork contractor: Array/CCI,<br />
Bradford, Ontario<br />
LaRosa's Pizzeria<br />
LaRosa's, Cincinnati (Peter<br />
Buscani, executive VP marketing;<br />
Kevin Burrill, executive VP franchise<br />
development; Brian Cundiff,<br />
executive director of brand expansion;<br />
Nick LaRosa, new store<br />
opening team; Dave Kirchgessner,<br />
construction manager, new store<br />
development)<br />
Design: Chute Gerdeman,<br />
Columbus, Ohio (Denny Gerdeman,<br />
principal; Wendy Johnson, executive<br />
VP, account management; Bob<br />
Welty, creative director, environments;<br />
Eric Daniel, creative director,<br />
graphic design; Carrie<br />
106 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>