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CHAIN STORE AGE<br />

®<br />

THE NEWSMAGAZINE FOR RETAIL EXECUTIVES<br />

FEBRUARY <strong>2004</strong><br />

Cole Haan, Las Vegas<br />

<strong>Chain</strong> <strong>Store</strong> <strong>Age</strong> salutes the<br />

winners of its 22nd annual<br />

store-design competition. In<br />

addition to Retail <strong>Store</strong> of the<br />

Year, there were 26 first-place awards and<br />

three honorable-mention awards in the<br />

various categories, plus two special<br />

awards.<br />

The judges in this year's competition were Vincent W. Dell'Aquila, design project<br />

manager, Starbucks Coffee Co., Seattle; Bob Bedard, construction project manager,<br />

Brookstone, Nashua, N.H.; John Bricker, VP, Gensler, New York City; and Ali<br />

Van Horn, president, Ali B Designs, Hunter, N.Y.<br />

All of the winning entries are profiled in this special section. Projects received<br />

first-place awards, except where noted. u


Cole Haan<br />

Takes the Spotlight<br />

the Year design competition. The 3,000-sq.-<br />

ft. shop, at Fashion Show Mall, Las Vegas,<br />

placed first in the soft lines category (less than<br />

5,000 sq. ft.) and also was selected as best<br />

overall entry.<br />

Cole Haan<br />

Las Vegas<br />

Design: Callison, Seattle<br />

Amid-century modern, residential aesthetic makes it keeps the overall cost per square foot to a minimum<br />

for a comfortable, inviting and quietly elegant through subtle material changes, providing efficiencies for<br />

shopping environment at Cole Haan, which took future stores.<br />

top honors in <strong>Chain</strong> <strong>Store</strong> <strong>Age</strong>’s annual Retail <strong>Store</strong> of The store’s facade is 22 ft. high and features wood columns<br />

made of environmentally sensitive reconstituted<br />

teak and large glass display windows<br />

that allow full visibility into the space.<br />

The residential feel begins here at the storefront,<br />

with merchandise displayed on antique<br />

The format, the latest iteration of Cole Haan’s evolving mid-century tables.<br />

store prototype, enhances the quality and richness of the The up-front men’s salon repeats the teak, using it and<br />

previous designs and strengthens the brand identity of the bronze as the main finishes. The retailer’s signature green is<br />

upscale retailer, a subsidiary of Nike Inc. At the same time, featured on the accent walls. The dark finishes, carpeting and<br />

80 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Best Overall Entry<br />

custom-designed display tables, risers, lamps and<br />

cushioned chairs enhance the residential aesthetic.<br />

A central aisle with a focal point at the back<br />

wall draws customers to the rear of the store,<br />

where the women’s salon is located. It has a<br />

lighter, softer and more feminine look, with high-gloss ivory<br />

lacquer and bronze fixtures. A custom-designed daybed is<br />

part of the seating mix. A beautiful, mid-century-inspired<br />

chandelier with shell detailing hangs at the center of the department.<br />

The fixture adds a jewel quality to the space and<br />

serves as a focal point from the front entry.<br />

The cashwrap/accessories area is positioned in the middle<br />

of the store, framed by bronze metal-grid screens at either<br />

side of the men’s and women’s salons. A change in the flooring<br />

material from carpet to terrazzo tile and a raised ceiling<br />

with coffer detailing further delineates the section. A red<br />

accent wall with an Asian-inspired frame display helps draw<br />

the customer’s eye to this area.<br />

From its simple architecture to its carefully planned layout<br />

to its residential stylings, Cole Haan is well-thought out<br />

and beautifully detailed from start to finish. The store pulls off<br />

the enviable feat of being equally inviting to men and women.<br />

The design offers a refreshing departure from the still popular<br />

“white box” school of retailing, without taking the spotlight,<br />

and the customer’s attention, from the merchandise. ◆<br />

CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 81


Retail <strong>Store</strong> Of The Year<br />

MARK STEELE PHOTOGRAPHY, COLUMBUS, OHIO<br />

Hard Lines<br />

(less than 5,000 sq. ft.)<br />

LensCrafters<br />

Lafayette, Ind.<br />

Design:<br />

Chute<br />

LensCrafters' new prototype puts a more fashionable<br />

spin on optical retailing, elevating eyewear from a medical<br />

necessity to a fashion accessory. Light and dark<br />

wood finishes, soft lighting, stylish fixtures, warm, rich<br />

textures and residential accents give the 4,160-sq.-ft.<br />

store a modern,<br />

upscale look and<br />

comfortable feel.<br />

Custom gondolas<br />

bring eyewear off<br />

the wall and onto<br />

the floor, integrating<br />

graphics, mirrors<br />

and promotional<br />

items. u<br />

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Asimple but sophisticated<br />

design provides the ideal<br />

environment for high-end<br />

branded sunglasses at Sunglass Hut<br />

International's flagship in Beverly<br />

Hills, Calif. Internally lit wall units<br />

and backlit yellow resin draw the eye<br />

into the store. Special design elements<br />

include blue mica wall panels<br />

(finished with automotive paint)<br />

that offer changing hues of blue and<br />

gray, and an ochre backlit wall that<br />

provides a dramatic, sunset feel in<br />

the rear of the store. u<br />

Hard Lines (less than 5,000<br />

sq. ft.) Honorable Mention<br />

Sunglass Hut International<br />

Beverly Hills, Calif.Design:<br />

AEdifica, Montreal<br />

82 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />

Hard Lines<br />

(5,000 sq. ft. to 15,000<br />

sq. ft.)<br />

Mikasa<br />

Schaumburg, Ill.<br />

Mikasa's multi-lifestyle design focus and<br />

broad category offer take center stage in<br />

the company's updated prototype. The<br />

design is clean and modern, with a neutral palette<br />

that shows off the colorful merchandise. The<br />

6,000-sq.-ft. space is zoned into different<br />

departments, each segmented<br />

around a specific style/<br />

design theme. Large, slab-like fixturing<br />

components stand in sharp<br />

contrast to the fragile character of<br />

much of the merchandise. Among<br />

the more unique environmental<br />

accents: chandeliers constructed as<br />

handcrafted iron apertures that<br />

display an array of stemware, tabletop<br />

and accessories. u<br />

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From everyday play to birthdays, the rituals and<br />

milestones of childhood are celebrated at Geoffrey, the<br />

newest retail format from Toys "R" Us. Designed as a<br />

one-stop-shopping destination for kids-related goods<br />

and services, the store is bright, colorful and engaging.<br />

The vibrant color<br />

palette, bold graphics<br />

and exposed, orangepainted<br />

ceiling create<br />

tremendous impact in<br />

the space and contribute<br />

to the fun environment.<br />

Geoffrey<br />

invites kids to play. It<br />

has a strong interactive<br />

element and features an<br />

activity center, complete<br />

with a daily schedule of<br />

games and crafts. uø<br />

Hard Lines<br />

(15,000 sq. ft. to<br />

100,000 sq. ft.)<br />

Geoffrey<br />

Jacksonville, N.C.<br />

MICHAEL HOUGHTON, COLUMBUS, OHIO<br />

CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 83


Retail <strong>Store</strong> Of The Year<br />

PADGETT & CO., CHICAGO<br />

Hard Lines<br />

(greater than 100,000<br />

sq. ft.)<br />

Nebraska Furniture<br />

Mart<br />

An innovative design makes Nebraska Furniture<br />

Mart, the largest home-furnishings store in North<br />

America, amazingly easy to shop. The main entry<br />

opens into a huge rotunda that provides an immediate<br />

sense of the store's size (450,000 sq. ft. of selling space and<br />

712,000 sq. ft. overall)<br />

and merchandise selection.<br />

Three two-story<br />

"dream houses" are at<br />

the core of the space.<br />

Each is color-coded and<br />

focuses on one room of<br />

the house, with fully<br />

accessorized vignettes<br />

incorporating the latest<br />

styles and merchandise<br />

from multiple product<br />

categories. u<br />

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Department <strong>Store</strong><br />

Holt Renfrew<br />

Toronto<br />

Design: burdi-<br />

With interior architecture firmly<br />

planted in the realm of sophisticated<br />

modernism, Holt<br />

Renfrew's Toronto flagship is a tribute to the<br />

high-end retailer's iconic and design-driven<br />

history. The layout compartmentalizes<br />

departments while creating exciting sight<br />

lines and encouraging exploration.<br />

Embracing exotic woods, a neutral color<br />

palette and completely custom artwork and<br />

finishes, the design team created a unique<br />

sensory experience that is distinctly Holt<br />

Renfrew's. u<br />

84 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

Discount/Mass Merchant<br />

and Exterior (suburban)<br />

Sears Grand<br />

West Jordan, Utah<br />

Design: Pavlik Design Team,<br />

Fort Lauderdale, Fla.<br />

Sears Grand, a new concept from Sears,<br />

Roebuck and Co., makes its debut in an<br />

easy-to-shop, contemporary environment.<br />

The 210,000-sq.-ft. store, which carries a wider<br />

product assortment than traditional Sears stores,<br />

was designed from the inside out, allowing the<br />

business and planning strategy to drive the actual<br />

shaping of the store.<br />

The elongated building allows for maximum<br />

storefront exposure. Three white icon slabs provide<br />

a clean, modern facade that anchors the allblue-and-glass<br />

structure. Exterior lighting<br />

accentuates the architectural details.<br />

On the interior, three aisle systems are combined<br />

with a main boulevard that connects the three<br />

main "worlds" (home fashions, apparel and home<br />

improvements). Bold, easy-to-read signage and<br />

lifestyle images enhance the shopping experience.<br />

An exposed-ceiling structure reinforces the<br />

casual environment. All of the various elements,<br />

from the colors, materials and lighting to the<br />

architecture, graphics and fixtures, are integrated<br />

to create one unified image that is unique to<br />

Sears Grand. u<br />

86 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />

Shop-in-<strong>Store</strong><br />

Levenger (Marshall<br />

Field's)<br />

Chicago<br />

Located on the first floor of the newly renovated<br />

Marshall Field's flagship, the highend<br />

Levenger stationery shop has a refined<br />

residential feel. Sophisticated finishes of stone,<br />

metal and glass complement<br />

the quality and craftsmanship<br />

of the Levenger brand. Wall<br />

niches, varying ceiling heights<br />

and accentuation of the<br />

columns and other architectural<br />

elements give a sense of<br />

scale to the product and overall<br />

space. Wall-mounted and<br />

floor-standing pen case displays<br />

eliminate the traditional<br />

hierarchy between sales associates<br />

and customers, allowing<br />

for side-by-side interaction. u<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

Alustrous chandelier of hand-blown, clear<br />

crystal is the centerpiece of Harrods'<br />

stunning White Hall, home to the venerable<br />

department store's beauty offerings. The<br />

10,000-sq.-ft. room retains its architectural<br />

grandeur and splendor while showcasing the latest<br />

trends in cosmetic<br />

retailing. The space has an<br />

open feel that encourages<br />

interaction and experimentation.<br />

There are no<br />

behind-the-counter stations<br />

for staff. Instead,<br />

both products and beauty<br />

advisors are free from barriers.<br />

Lighting is bright<br />

and warm, with accurate,<br />

color-correct presentation<br />

for all products. u<br />

Department Within a <strong>Store</strong><br />

White Hall (Harrods)<br />

London<br />

Design: Callison, Seattle<br />

88 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

PADGETT & CO., CHICAGO<br />

Supermarket<br />

Henry's Marketplace<br />

Costa Mesa, Calif.<br />

Design: Design Forum,<br />

Henry's Marketplace, a division of Wild Oats<br />

Markets, has an authentic look and feel that<br />

reflects its heritage as a roadside farmers'<br />

market. Recycled woods, re-used brick and other<br />

"found" materials go a long<br />

way to creating the sense of<br />

authenticity. So does the signage,<br />

based on research of<br />

early 20th-century roadside<br />

farmers' markets. The design<br />

gives star treatment to the<br />

extensive selection of produce,<br />

located in the rear to<br />

help drive shoppers through<br />

the entire space. The dark<br />

ceiling and black-stained<br />

concrete flooring highlight<br />

the rich colors of the farm-<br />

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Harris Teeter has an urban ambience that<br />

matches its downtown Charlotte, N.C., location.<br />

The modern design reflects the city's<br />

contemporary, eclectic culture while positioning the<br />

food as the main attraction. Accordingly, the floors and<br />

walls were kept simple<br />

to accentuate the signage<br />

systems and other<br />

elements that lead customers<br />

to the product.<br />

The building's existing<br />

columns are surrounded<br />

by fabric panels,<br />

which serve as decorative<br />

elements and<br />

ambient light diffusers.<br />

u<br />

Supermarket<br />

Honorable Mention<br />

Harris Teeter<br />

Design:<br />

Little<br />

D i v e r s i f i e d<br />

TIM BUCHMAN AND JEFFREY CLARE, CHARLOTTE, N.C.<br />

90 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

International<br />

(greater than 15,000 sq.<br />

ft.)<br />

DFS Galleria<br />

Singapore<br />

The atmosphere and history of Singapore<br />

are brought vividly to life in DFS<br />

Galleria. The 110,000-sq.-ft. duty-free<br />

store represents a new concept for the retailer,<br />

one that seeks to create a true tourist destination<br />

by capturing the local flavor and history of<br />

the market in which it is located. In Singapore,<br />

each of the store's four levels is dedicated to a<br />

different era or attraction, from the city's<br />

bygone colonial era to its cosmopolitan present<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

CHRIS EDEN/CALLISON<br />

Shopping Center (open)<br />

Ayala Center Greenbelt<br />

3<br />

Manila, Philippines<br />

Design: Callison,<br />

Ayala Center Greenbelt 3 is an oasis of nature and culture<br />

in the heart of Manila's central business district.<br />

The 300,000-sq.-ft., open-air shopping and entertainment<br />

complex, located in and around a historic park, is<br />

designed as three four-story pavilions. With its indigenous<br />

architecture and respect for its<br />

green surroundings, Greenbelt<br />

3 offers an intimate sense of<br />

place. The park's lush landscaping<br />

is seamlessly integrated<br />

into the design. Wood trellises,<br />

screens and canopies aid ventilation<br />

and offer weather protection<br />

while marking entries and<br />

other feature areas. Sloping<br />

metal roof planes with generous<br />

overhangs provide addi-<br />

CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 91


Retail <strong>Store</strong> Of The Year<br />

Shopping Center<br />

(enclosed)<br />

Madrid Xanadu (retail center)<br />

Madrid, Spain<br />

Design: Kiku Obata & Co.,<br />

Architecture and design combine to<br />

create a memorable environment at<br />

Madrid Xanadu, a 1.4 million-sq.-ft.<br />

shopping and entertainment destination.<br />

The retail component is an artful composition<br />

of international art and fashion forms,<br />

textures, ornamentation, patterns, colors<br />

and lightsall of it inspired by regional<br />

Spanish imagery. Hand-blown multicolored<br />

glass chandeliers, intricate terrazzo flooring,<br />

hand-painted graphics and murals are<br />

just a few of the special materials and elements<br />

featured in the beautifully detailed<br />

ALAN KARCHMER, WASHINGTON, D.C.<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

Shopping Center (lifestyle)<br />

Birkdale Village<br />

Huntersville, N.C.<br />

Design: Shook Kelley, Los<br />

Angeles<br />

More than a shopping center designed as a<br />

Main Street, Birkdale Village is an active<br />

town center, combining retail space, office<br />

space and a large housing community. The infrastructure<br />

plan features a series of<br />

gridded streets, with the<br />

mixed-use buildings<br />

fronting the streets and<br />

parking hidden in the rear<br />

(parking also is provided in<br />

front of major retail spaces).<br />

The attractive streetscape is<br />

made even more inviting<br />

with the use of a public<br />

green, fountains and a plaza,<br />

creating areas of interest and<br />

opportunities for special<br />

events. u<br />

92 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />

Attraction Retail Hershey's brings its<br />

and Exterior<br />

brand message to life<br />

(urban)<br />

with a colorful, fun<br />

Hershey's<br />

store that appeals to chocolate<br />

New York City<br />

lovers of all ages. The design<br />

celebrates the candy company's<br />

signature brands with an immersive, interactive environment.<br />

From candy chutes to revolving panels, the 2,500-sq.-ft. emporium<br />

is a high-energy, action-packed experience start to finish.<br />

The action starts on the exterior, which sports one of the largest<br />

permanent fixtures ever to appear in Times Square. The dazzling<br />

facade, 215 ft. tall and 60 ft. wide, utilizes every major signage technique<br />

available today.<br />

The store, intended as an updated, whimsical version of the original<br />

Hershey's factory, has a clean, sparkling look. The ceiling and walls<br />

are painted white, and the fixture finishes are executed in stainless<br />

and powder-coated steel, aluminum and resins. Large graphic sliding<br />

panels covered with vintage Hershey's advertising and other<br />

design elements recall the company's nostalgic past. u<br />

94 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

Awine display and<br />

storage unit housing<br />

11,000 bottles<br />

of wine serves as a stunning<br />

centerpiece for<br />

Adega Restaurant + Wine<br />

Bar (Adega is Portuguese<br />

for wine cellar above<br />

ground). The 6,500-sq.-ft.<br />

space features an uptempo<br />

wine bar and softer<br />

dining area, with a subtle separation between the<br />

two. A panorama of Denver made of abstract<br />

shapes and bright colors enlivens the wine bar. For<br />

diners who want a front seat on the action, there is<br />

a "Chefs Table" inside the kitchen area. u<br />

Restaurant (Tie)<br />

Adega Restaurant +<br />

Wine Bar<br />

Denver<br />

JOHNSON COMMUNICATIONS, DENVER<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

PETER BRENTLINGER, CHARLOTTE, N.C.<br />

Restaurant (Tie)<br />

Blue<br />

Charlotte, N.C.<br />

Design: Little<br />

D i v e r s i f i e d<br />

Mediterranean colors,<br />

exquisite details and<br />

modern design principles<br />

convey a timeless, urban<br />

quality that adds to the menu<br />

and overall dining experience at<br />

Blue. Designers of the 8,500-<br />

sq.-ft. restaurant pulled inspiration<br />

from the Mediterranean<br />

region without the overall<br />

decor becoming clichÈd or<br />

kitschy. The space has a sophisticated<br />

feel, enhanced by elements<br />

that provide a metaphoric<br />

contrast between the solidity<br />

of the land and fluidity of the<br />

sea. u<br />

96 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

Attraction Dining<br />

Shark's Underwater<br />

Grill<br />

Orlando, Fla.<br />

The new signature<br />

restaurant of<br />

SeaWorld Orlando,<br />

Shark's Underwater Grill<br />

takes themed dining to<br />

thrilling extremes with an<br />

interactive shark experience.<br />

The 7,865-sq.-ft. space<br />

includes several "live" shark<br />

tanks. Adventuresome<br />

patrons can go underwater<br />

in the tanks for a shark<br />

"encounter." The overall<br />

decor is cool and futuristic,<br />

with subtle sea references. u<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

LaRosa's Pizzeria updates<br />

its image with a contemporary<br />

design that maintains<br />

the chain's strong familyfriendly<br />

appeal. The design<br />

accommodates LaRosa's three<br />

distinct businesses: dine-in,<br />

carryout and delivery. It also<br />

offers a variety of dining<br />

options that target all types of<br />

customers, from family groups<br />

to young adults. With its traditional<br />

furnishings, soft lighting<br />

and community-oriented wall<br />

decor, LaRosa's exudes the<br />

warmth of a friendly neighborhood<br />

gathering spot. u<br />

Casual Dining/Quick Serve<br />

LaRosa's Pizzeria<br />

Centerville, Ohio<br />

Design: Chute Gerdeman,<br />

MARK STEELE PHOTOGRAPHY, COLUMBUS, OHIO<br />

98 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

Aluminous glass billboard, visible<br />

from the adjacent highway, and<br />

full-height glass-curtain walls<br />

make a striking exterior statement<br />

at Summit Racing. Bold architecture<br />

and bright neon add to the<br />

excitement. In a unique touch, piston-styled<br />

display windows with<br />

automobile turntables flank the<br />

entry of the 23,000-sq.-ft. performance<br />

auto-parts store. uø<br />

Exterior (suburban)<br />

Honorable Mention<br />

Summit Racing<br />

Tallmadge, Ohio<br />

Design: Herschman<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

Form and function combine to great effect in the<br />

cashwrap at Daniel's, an upscale fashion store<br />

for men and women. Finished in tay wood and<br />

topped in granite, the cashwrap is curved to reflect the<br />

shape of the surrounding bamboo flooring and rounded<br />

balcony of the mezzanine above. Registers are camouflaged<br />

by a tay surround<br />

that features a convenient<br />

handbag ledge. At the rear,<br />

arched louvered doors<br />

conceal storage areas for<br />

additional registers which<br />

can be rolled out to the<br />

sides of the wrap during<br />

peak sales periods. The<br />

counter is designed to<br />

accept the portable units<br />

so that they appear as permanent<br />

components of<br />

Cashwrap<br />

Daniel's<br />

Grand Rapids, Mich.<br />

Design: JGA, Southfield,<br />

LASZLO REGOS PHOTOGRAPHY, BERKLEY, MICH.<br />

CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 103


Retail <strong>Store</strong> Of The Year<br />

Special Award for<br />

Brand Integrity<br />

Kiehl's Since 1851<br />

New York City<br />

Design: Allen +<br />

Kiehl's Since 1851 returns with style<br />

to its original Manhattan location.<br />

The legendary health-and-beautycare<br />

company occupied the spot for the first<br />

107 years of its existence and moved out 45<br />

years ago. When the location opened up,<br />

Kiehl's jumped at the opportunity to return to<br />

its roots. The design restores the original<br />

neighborhood feel of the store and captures<br />

the essence of the Kiehl's brand. Mementos<br />

and images, including antique furniture and<br />

historic photographs, reflect both the brand<br />

and New York City itself. u<br />

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆<br />

Special Award for Re-Branding<br />

Citizens Bank<br />

Belmont, Mass.<br />

Design: Lippincott Mercer, New<br />

York City<br />

Citizens Bank updates<br />

its brand image and<br />

brings its personality<br />

to life with an open, welcoming<br />

and contemporary-looking<br />

environment. Patterned carpet,<br />

maple wood veneers, comfortable<br />

furniture and a soothing<br />

light-green palette contribute<br />

to the comfortable feel.<br />

Playful graphics, over-scaled<br />

imagery and three-dimensional<br />

merchandising deliver on<br />

Citizens' tag line, "Not your<br />

typical bank." u<br />

104 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>


Retail <strong>Store</strong> Of The Year<br />

PROJECT PERSONNEL/RESOURCES<br />

Adega Restaurant + Wine Bar<br />

Group 33 Entertainment, Denver<br />

(Bryan Moscatello, team leader;<br />

Chris Farnum, planning director)<br />

Design firm: CIP International,<br />

Fairfield, Ohio (Kathleen Huff,<br />

president; Thomas Huff, CEO/creative<br />

director; Phil Huff, team<br />

leader; Brian Erdman, lighting<br />

design/engineering)<br />

Architect/Design consultant:<br />

Semple Brown & Associates,<br />

Denver<br />

Contractor: Deneuve<br />

Construction, Denver<br />

Lighting consultant: George<br />

Sexton & Associates,<br />

Washington, D.C.<br />

Suppliers: Gordon Sign, Denver<br />

(signage); Samantha Bails,<br />

Denver (wallcoverings); Larry<br />

Moore, Dayton, Ohio, CIP<br />

International, Fairfield, Ohio<br />

(graphics); Muzak, Fort Mills, S.C.<br />

(audio)<br />

Aveda Tokyo Lifestyle Salon and<br />

Spa<br />

Aveda, New York City (Chris<br />

Hacker, senior VP, global marketing<br />

and design; Jan Tribbey, VP,<br />

planning and design; Monroe<br />

Alecman, VP, visual merchandising;<br />

Sojiro Inoue, retail design<br />

director, Tokyo)<br />

Design firm: FRCH Design<br />

Worldwide, Cincinnati (James<br />

Lazzari, partner; Andrew<br />

McQuilkin, VP/creative director;<br />

Jay Kratz, design director; Lori<br />

Kolthoff, director, resource<br />

design; Frank Liebgott, project<br />

architect; Franck Stenglein,<br />

designer; Jeff Waggoner, graphic<br />

production director)<br />

Project architect: HEARTS, Tokyo<br />

Birkdale Village<br />

Pappas Properties, Charlotte,<br />

N.C. (Peter Pappas, president);<br />

Crosland, Raleigh, N.C. (David<br />

Ravin)<br />

Master planning, conceptual<br />

design/Architect of record:<br />

Shook Kelley, Los Angeles (Greg<br />

Bean, Terry Shook, Michael<br />

Dunning, Hong Choe, Scott<br />

Betzold, Terry Vickers, Cicley<br />

Worrell)<br />

Architect of record: The Housing<br />

Studio, Charlotte, N.C.<br />

Landscape architect: Land<br />

Design, Charlotte, N.C.<br />

Suppliers: Gammapar Acrylic<br />

Wood Flooring, Forest, Va. (wood<br />

flooring); Nevemar, Odenton, Md.<br />

(plastic laminate); Masland<br />

Contract, Mobile, Ala.;<br />

Constantine Commercial, Dalton,<br />

Ga. (carpet); Dal-Tile, Dallas (natural<br />

stone); Ultralights, Tucson,<br />

Ariz.; Juno Lighting, Des Plaines,<br />

Ill.; Illuminating Experiences,<br />

Highland Park, N.J.; Global<br />

Lighting, Irvington, N.Y. (lighting)<br />

Blue<br />

Blue Investments, Charlotte, N.C.<br />

(Alex Myrick, owner)<br />

Design firm: Little Diversified<br />

Architectural Consulting,<br />

Charlotte, N.C. (Steve Starr, principal<br />

in charge; Josh Cool, senior<br />

designer; Rebecca Bellamy, interior<br />

design; Wesley Stephens, job<br />

captain; Todd Johnson, construction<br />

administration; Vickie<br />

Breemes, specifications)<br />

Suppliers: Muzak, Fort Mill, S.C.<br />

(audio/video); Amtico, Atlanta<br />

(flooring); Holder Restaurant<br />

Furniture, Lenoir, N.C. (furniture);<br />

Matt McConnell Studios, Raleigh,<br />

N.C. (wallcoverings)<br />

Citizens Bank<br />

Citizens Financial Group,<br />

Providence, R.I. (Theresa<br />

McLaughlin, director of marketing;<br />

Claire Smith, brandscaping;<br />

Gerry Curtin, Charles Carpenter,<br />

Sheryl Meusert, Linda Arel)<br />

Design firm: Lippincott Mercer,<br />

New York City (Ken Roberts, CEO;<br />

Connie Birdsall, creative director;<br />

Peter Dixon, senior partner;<br />

Randall Stone, partner; Fabian<br />

Diaz, Andres Nicholls, Ryan<br />

Kovalak, Julia McGreevy,<br />

Alexander Reid)<br />

Architect: Primary Group, Boston<br />

Contractor: Shawmut Design and<br />

Construction, Boston<br />

Suppliers: Muzak, Fort Mill, S.C.<br />

(audio); Millennium Group,<br />

Hempstead, N.Y.<br />

(graphics/props); Armstrong,<br />

Lancaster, Pa. (ceiling);<br />

Philadelphia Sign Co., Palmyra,<br />

N.J. (signage); Glass Film<br />

Enterprises, Acton, Mass. (window-glass<br />

film)<br />

Cole Haan<br />

Cole Haan (a subsidiary of Nike<br />

Inc.), Yarmouth, Maine<br />

Design firm: Callison, Seattle<br />

Suppliers: DMX Music, Los<br />

Angeles (audio/video); Priority<br />

Signs, Sheboygan, Wis. (signage);<br />

Standard Electric, Wilmington,<br />

Mass.; Gecko Designs, Brighton,<br />

U.K. (lighting); Constantine<br />

Commercial, Tacoma, Wash.;<br />

Karastan Contract, Seattle;<br />

Wausau Tile, Wausau, Wis. (flooring)<br />

Daniel's<br />

Daniel's, Grand Rapids, Mich.<br />

(Daniel Hurwitz, president; Pat<br />

Ironside, VP merchandising; Tom<br />

Rummelt, visual president operations;<br />

Mike Billingsley, visual<br />

director)<br />

Design firm/architect: JGA,<br />

Southfield, Mich. (Michael<br />

Crosson, project principal; Mike<br />

Benincasa, creative director;<br />

Mike McCahill, project manager;<br />

Brian Eastman, graphic design<br />

director)<br />

Contractor: Triangle Associates,<br />

Grand Rapids, Mich.<br />

Suppliers: Lighting Management,<br />

New City, N.Y. (lighting);<br />

Commercial <strong>Store</strong> Fixtures, Grand<br />

Rapids, Mich.; National Millwork,<br />

Clawson, Mich. (millwork); Ven<br />

Tec, Chicago (wood); Bamstar,<br />

Cleveland (wood floor); USG<br />

Corp., Caton, Mich. (ceiling)<br />

DFS Galleria<br />

DFS, San Francisco<br />

Design firm: Callison, Seattle<br />

Geoffrey<br />

Toys "R" Us, Wayne, N.J. (Rick<br />

Markee, vice chairman and president,<br />

Toys "R" Us U.S. division;<br />

Francesa Brockett, executive VP,<br />

strategic planning and business<br />

development; Joel Anderson, VP,<br />

new ventures; David Picot, VP,<br />

real estate, design and construction);<br />

Michael Rubin, director,<br />

new business and analytical services;<br />

Harry Ryan, director of operations;<br />

Tom Tracy, director of marketing;<br />

Rick Migliorelli, national<br />

director of design; Arlin Pischke,<br />

national director of construction;<br />

Ken Masri, senior design project<br />

manager)<br />

Design firm: RPA, Columbus, Ohio<br />

(Mark Artus, chief creative officer;<br />

Stuart Hunter, creative director;<br />

Shelly Schnabel, associate<br />

creative director; David Hogrefe,<br />

senior account director; Merilee<br />

Miller, project manager; Laura<br />

Mills, project manager; Vince<br />

CHAIN STORE AGE, FEBRUARY <strong>2004</strong> www.chainstoreage.com 105


PROJECT PERSONNEL/RESOURCES<br />

Notaroberto, senior merchandise/<br />

planner; Paul Teeples, senior environmental<br />

designer; Benjamin<br />

Lamb, print production manager)<br />

Strategy consultant: J'Amy<br />

Owens, Seattle<br />

Architect: Progressive AE, Grand<br />

Rapids, Mich.<br />

Contractor: Winesett-Hill<br />

Constructors, Chattanooga, Tenn.<br />

Suppliers: Amerlux, Fairfield, N.J.;<br />

Holophane, Austin, Texas (lighting);<br />

USG, Chicago (ceiling); Color<br />

X, New York City (graphics);<br />

Lozier, Omaha, Neb.; Enterra,<br />

Keasbey, N.J. (fixtures);<br />

Armstrong, Lancaster, Pa. (hard<br />

flooring); Interface, LaGrange, Ga.,<br />

(vestibule flooring); Bowmanite,<br />

Wilmington, N.C. (sealed concrete)<br />

Ayala Center Greenbelt 3<br />

Ayala Land, Makati City,<br />

Philippines<br />

Design firm/Graphic design:<br />

Callison, Seattle<br />

Harris Teeter<br />

Harris Teeter, Matthews, N.C. (Al<br />

Lentz, VP of store development)<br />

Design firm: Little Diversified<br />

Architectural Consulting,<br />

Charlotte, N.C. (Daniel Montano,<br />

design director; Tim Morrison, studio<br />

principal, supermarkets;<br />

Rajeev Bhave, director; Paige<br />

Brice, interior designer; Ron<br />

Kirkpatrick, project manager)<br />

Suppliers: Madix, Goodwater, Ala.<br />

(fixturing); Azrock, Florence, Ala.<br />

(flooring); GE Supply, Charlotte,<br />

N.C. (lighting); Plastex, Charlotte,<br />

N.C. (graphics/signage/props);<br />

Nevamar, Charlotte, N.C. (laminates)<br />

Henry's Marketplace<br />

Wild Oats Markets, Boulder, Colo.<br />

(Steve Cable, senior director of<br />

facilities and construction; Mike<br />

Kramer, senior director of construction;<br />

Dennis Kinde, director<br />

of construction western region;<br />

Jack Files, construction manager<br />

Western region; Tracy Lindsey,<br />

director of FF&E purchasing and<br />

plan development; Aimee Parker,<br />

FF&E purchasing technician; Abel<br />

Villacorta, creative director)<br />

Design firm: Design Forum,<br />

Dayton, Ohio (Bruce Dybvad, president;<br />

Donny Victorianus, senior<br />

environmental designer; Mike<br />

Vine, senior graphic designer; Lisa<br />

Ganka, senior interior designer)<br />

Architect: Little Diversified<br />

Architectural Consulting,<br />

Charlotte, N.C.<br />

Contractor: RAS Builders,<br />

Norwalk, Calif.<br />

MEP engineer: Clive Samuels &<br />

Associates, Princeton, N.J.<br />

Suppliers: Armstrong, Lancaster,<br />

Pa., Chicago Metallic, Chicago<br />

(ceilings); Philips Lighting,<br />

Somerset, N.J.; Malmstrom White,<br />

Little Rock, Ark. (lighting); DVS<br />

Industries, Burlington, N.J. (signage);<br />

Parterre, Brooklyn, N.Y.<br />

(vinyl wood plank flooring); L.M.<br />

Scofield, Los Angeles (concrete<br />

finish); Stonhard, Maple Shade,<br />

N.J. (flooring); Formica, Cincinnati<br />

(laminates); Akron Brick and<br />

Block, Akron, Ohio<br />

(wallcovering/concrete block);<br />

Robinson Brick Co., Denver (wallcovering/thin<br />

brick veneer)<br />

Hershey's<br />

Hershey's Foods Corp., Hershey,<br />

Pa. (Donald Papson, general manager,<br />

Hershey's)<br />

Design firm: JGA, Southfield, Mich.<br />

(Ken Nisch, chairman; Gordon<br />

Eason, creative director; Brian<br />

Eastman, graphic design director)<br />

Creative director (exterior): Ogilvy<br />

& Mather (brand integration<br />

group), New York City<br />

Architect: Allen + Killcoyne<br />

Architects, New York City<br />

Contractor: Gannon Vitolo, New<br />

York City<br />

Project management consultant:<br />

MorseHarris, New York City<br />

Exterior sign: ClearChannel<br />

Spectacolor, New York City<br />

Lighting design: Illuminating<br />

Concepts, Farmington Hills, Mich.<br />

Suppliers: MD/3 Ltd., Deerfield,<br />

Ill. (metal flooring); Virginia Tile,<br />

Farmington Hills, Mich. (porcelain/marble<br />

flooring); Silver<br />

Stream, Lakeview Terrace, Calif.;<br />

MegaWall, Comstock Park, Mich.<br />

(fixtures); Rusco, Oxboro, N.C.<br />

(millwork); Corian, Wilmington,<br />

Del. (solid surface); Stromberg<br />

Architectural, West Greenville,<br />

Texas (exterior brick); Symmetry<br />

Group, Lincoln, R.I. (interior brick)<br />

Holt Renfrew<br />

Holt Renfrew, Toronto (Andrew<br />

Jennings, president; Natalie<br />

Penno, VP; Peter Moore, director<br />

of store planning and construction;<br />

Daniel Giles, creative director;<br />

Janis Bell, national visual<br />

director; Shelley Rozenwald, VP,<br />

cosmetics; Pat Di Bratto, VP,<br />

accessories and handbags, Lanita<br />

Layton, VP, men's wear)<br />

Design firm: burdifilek, Toronto<br />

(Diego Burdi, design director; Paul<br />

Filek, managing partner; Tom Yip,<br />

senior designer/studio manager;<br />

Indrajit Motala, senior designer;<br />

Jeremy Mendonca, senior designer;<br />

Young Suk Kim, designer; Tracy<br />

Morgulis, senior CAD production;<br />

Michelle Tang, Junior CAD production;<br />

Juliana Li, graphics coordinator-image<br />

presentation)<br />

Suppliers: Unique <strong>Store</strong> Fixtures,<br />

Concord, Ontario (fixturing/millwork);<br />

Litemore, Toronto; TPL<br />

Marketing, Toronto (lighting);<br />

Enmar Stone, Toronto; Maple Tile,<br />

Toronto; Sullivan Source, Toronto<br />

(flooring); Essential<br />

Communications, New York City<br />

(audio/video); Louis Interiors,<br />

Toronto (furniture); Bam Bam<br />

Designs, City of Industry, Calif.<br />

(lucite)<br />

Kiehl's Since 1851<br />

Kiehl's Since 1851, New York City<br />

(Bill Keenan, director of store<br />

planning and construction)<br />

Design firm/Architect: Allen +<br />

Killcoyne Architects, New York<br />

City (design team: Jason Bergen,<br />

Shawn Plum)<br />

Contractor: Bauhaus Construction,<br />

New York City<br />

MEP Engineer: Fairfield<br />

Associates, Stamford, Conn.<br />

Structural engineer: Dewberry,<br />

New York City<br />

Millwork contractor: Array/CCI,<br />

Bradford, Ontario<br />

LaRosa's Pizzeria<br />

LaRosa's, Cincinnati (Peter<br />

Buscani, executive VP marketing;<br />

Kevin Burrill, executive VP franchise<br />

development; Brian Cundiff,<br />

executive director of brand expansion;<br />

Nick LaRosa, new store<br />

opening team; Dave Kirchgessner,<br />

construction manager, new store<br />

development)<br />

Design: Chute Gerdeman,<br />

Columbus, Ohio (Denny Gerdeman,<br />

principal; Wendy Johnson, executive<br />

VP, account management; Bob<br />

Welty, creative director, environments;<br />

Eric Daniel, creative director,<br />

graphic design; Carrie<br />

106 www.chainstoreage.com CHAIN STORE AGE, FEBRUARY <strong>2004</strong>

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