Please note - Swinburne University of Technology

11. Confidentiality
11 .I Confidentiality will be strictly observed throughout
the conciliation and resolution process. lnformation
and records related to complaints will be
considered exempt documents under Freedom of
lnformation legislation.
12. Record keeping and storage
12.1 The written record of the complaint will be
retained for a period of twelve months in a
confidential manner.
12.2 Where all appeal mechanisms are exhausted or
where the complaint is not sustained, written
documentation of the case will be destroyed.
12.3 The Manager, Equity Unit shall have access to
statistical information concerning discrimination
related complaints.
13. Conflict of interest
13.1 If the Head of School feels that to undertake
conciliation of a complaint would place himlherself
in the situation of a conflict of interest, the Head
of School will direct the student to take the
grievance to the Pro Vice-Chancellor or the Head
of School.
13.2 A complainant may at any stage of the informal
procedure seek the assistance of the Pro Vice-
Chancellor or Head of School if he/she believes a
conflict of interest exists or may arise as a result of
the complaint.
14. Resources
v 14.1 The complainant may at any stage of the
2 grievance procedure approach where relevant, the
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following offices or persons for advice and/or
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support:
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a) Student Union;
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b) Swinburne Student and Educational Services;
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(D C) Equity Unit.
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r 14.2 Members of staff so contacted are advised to
2 direct the complainant to higher Head of School.
5' 14.3 The respondent may approach the staff association
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or union for advice and support.
Council Policy (as amended) December 1988.
Credit Transfer Policy
This policy applies to credit transfer for formal prior learning. A
further policy statement will be issued shortly following the
development of the University's Recognition of Prior Learning
model relating to informal learning.
1. It is Swinburne University of Technology's policy to grant
the maximum possible level of credit for students who
have been admitted to the University's programs. This
overarching policy will be implemented under the
following more specific credit transfer principles and
guidelines.
1.1 The University will ensure that current and
prospective students are aware of their rights to
credits for prior studies through the following
publications and information systems:
(a) The University Handbooks will include the
latest available information on ao~roved credit
transfer agreements at the time of publication.
(b) Credit transfer information will be made
available on the University's Management
lnformation Systems (MIS) and distributed
throughout the University and outside bodies,
including Job and Course Explorer (JAC).
1.2 lnformation will be included for partial completion
of an award as well as full completion of prior
studies ranging from advanced certificate to
degree level.
1.3 The published information will indicate to
pros'pective students that eligibility for credit does
not automatically quarantee them a dace in the
course in which ih3t credit would beavailable.
The University is committed to the granting of
credits to students in a timely manner, that is, no
later than 31 March. (As far as students from the
TAFE Division are concerned, it is the University's
expectation, with the full development of the MIS,
that credits will be granted in an automated
manner to those students from the TAFE Division
who are accepted into articulated degree
programs; no applications will be required for this
process. For other students, a proforma or credit
transfer application form will be provided to the
students by the Academic Registrar prior to
enrolment so that the matter can be finalised as
far as possible at the time of enrolment. It is
acknowledged that in these cases the application
will need approval by the Division concerned.)
1.5 The credit granted to students of the University
will be normally at the hiahest level consistent
with their chances of suczess in the course and
will be at least at the level recommended for
national implementation in specified fields of
srudy by the Australian Vice-Chancellors'
Committee.
1.6 As far as possible the Divisions will grant block
credit or specified credit which should allow the
recipient to shorten the time taken to complete
the course.
1.7 Where prerequisite prior knowledge is required,
the Divisions will publish advice to prospective
students through the Handbook on ways in which
requirements can be met, including any bridging
courses, conversion units and the like which are
available, particularly, during the summer
semester.