Please note - Swinburne University of Technology

Please note - Swinburne University of Technology Please note - Swinburne University of Technology

swinburne.edu.au
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TS955 Buyer Behaviour Total hours 72 Hawthorn Prerequisites: TS958 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content Basic psychology and sociology and their use in marketing. The buyer's decision-making process as it applies to both consumer and industrial buying behaviour. TS956 Sales Management Total hours 54 Hawthorn Prerequisites: TS954, TH433, TH434 (concurrently) A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content - - Setting sales targets. How to plan, organise and manage the sales operation. Staffing and training the sales team. Motivation of sales staff. Analysis and evaluating sales and sales staff performance. Implementation and control of company policies, procedures and identity. TS957 Marketing Communication Total hours 72 Hawthorn Prerequisites: TS954, TS955, TS956, TS958 A subject in the Associate Diploma of Business: Marketing. Content The role of promotions in marketing strategies and mixes. How to plan, develop, implement and monitor a sales promotion campaign. Promotional techniques for varying industries. Telephone selling and promotional techniques. Basic principles of copywriting for direct mail and advertising. TS958 The Marketing Concept Total hours 72 Hawthorn/Prahran Prerequisites: nil A subject in the Associate Diploma of Business: Credit Management; the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content What is a marketing orientation? The role of marketing research. The marketer's environment. Selection of target groups. Market segmentation. The development, implementation and monitoring of a marketing strategy plan. Marketing control. Creativity and its role in marketing. TS959 Marketing Research Total hours 72 Hawthorn Prerequisites: TS952, TS421, TS422, TS955, D958 A subject in the Associate Diploma of Business: Marketing. Content Where marketing research is used. Marketing research procedures. Sources of information. Questionnaire construction and other survey methods. Interviewing techniques. Sampling techniques. The field workers responsibilities and techniques. Selection, training, supervising and monitoring field workers. Collection, collation, analysis, validation and presentation of data. Marketing research recommendations. TS960 The Law of Marketing Total hours 72 Hawthorn Prerequisites: nil A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content This subject will enable students to gain an understanding of the various legal situations and considerations that may arise in the commercial marketplace, and exhibit some understanding of the forces at play that may result in a seller, manufacturer, or distributor desiring to achieve financial superiority over a competitor. TS961 Strategic Marketing Total hours 72 Hawthorn Prerequisite: TS958 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content In this subject students will examine the concepts of planning and strategy in marketing; develop an understanding of the role and methods of strategic analysis as well as issues related to strategy formation, implementation control. TS962 Product Innovation Total hours 54 Hawthorn Prerequisite: TS958 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content The product manager. The product life cycle. The innovation-adoption process. Brand management. Idea generation and screening techniques. E963 Marketing Distribution Total hours 36 Hawthorn Prerequisites: 73958, TS961 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content Marketing channel and physical distribution strategy. Channel management decisions. Physical distribution decisions. Retail and wholesale strategy. E964 Direct Marketing Total hours 36 Hawthorn Prerequisites: TH433, TS955, TS954, TS957, TS956, 73959, TS421 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content This subject aims to provide an appreciation of the process of direct response management of linking marketers with end consumers. It examines the ways in which direct marketing principles and techniques can assist in the total marketing strategy ~ lan in either its own right or as part of a total marketing package. The emphasis is on techniques and skills in the direct marketing area. Swinburne Univeniv of Technology 1997 Handbook 259

TS965 Retail Marketing TS970 Organisations and Management Total hours 36 Hawthorn Prerequisites: TS954, TS955, Total hours 72 Hawthorn TS956, TS958, E963 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content The role and nature of the retailing operation in modern marketing systems. Covers the requirements of retailers including research, merchandising and promotions, location, organisational requirements and staff training. TS966 Services Marketing Total hours 36 Hawthorn Prerequisites: TS955, TS958, TS959 A subject in the Advanced Certificate in Sales Management and Associate Diploma of Business: Marketing. Content What is a service industry? Its role in the Australian economy. The types of services marketing - organisations, persons, place and ideas marketing. The marketing of services both onshore and offshore. Services marketing and the future. TS967 International Marketing Total hours 36 Hawthorn Prerequisites: TS955, TS957, TS958, TS959 A subject in the Associate Diploma of Business: International Trade, and the Associate Diploma of Business: Marketing. Content The relationship between international trade and international marketing. The international environment - economics. culture, .. political and legal. The techniques of international marketing - the right attitude, competitive factors, gathering overseas intelligence, product policy, distribution, promotions, pricing. Controls v, for international marketing. -- 2 TS968 Small Business Marketing 2 Total hours 36 Hawthorn Prerequisites: TS955, TS958 0 A subject in the Associate Diploma of Business: Marketing. content Analysis of the 'best practices' of marketing and management of small business. TS969 Industrial Marketing Total hours 36 Hawthorn Prerequisites: TS955, TS958, TS959 (concurrently) A subject in the Associate Diploma of Business: Marketing. Content The purpose of this module is to provide training in both the conceptual and practical aspects of marketing to primarily industrial users and to contrast the distinguishing features of industrial marketing with that of consumer marketing. A subject in the Associate Diploma of Business: Marketing. Content Organisations and Management provides participants with the knowledge and skills necessary to understand the issues facing managers in organisations and the organisational context in which they operate. Particular emphasis will be focused on organisational strategies, structures and behaviour. In addition, participants will have the opportunity to develop competencies in the following: research skills written and verbal skills interview and questioning skills report and essay writing skills presentation skills goal setting and planning skills analytical skills TS971 Accounting for Non-Accountants Total hours 72 Hawthorn Prerequisites: nil A subject in the Associate Diploma of Business: International Trade, and the Associate Diploma of Business: Marketing. Content The users of accounting information and their needs, the nature of accounting and bookkeeping, preparation of accounting reports for sole proprietors and companies, limitations of accounting reports, analysis and interpretation of accounting reports, cash management, cost-volume-profit relationships, budgeting and responsibility accounting, cost accounting. TS976 Industrial Law Total hours 40 Hawthorn A subject in the Advanced Certificate in Human Resource Operations. Content Gives participants the knowledge and skills to analyse the impact of relevant case law and legislation on human resource policies and procedures. TS977 Staffing Total hours 40 Hawthorn A subject in the Advanced Certificate in Human Resource Operations. Provides the knowledge and skills required to recruit, select and induct staff. TS978 Implementing Change Total hours 40 Hawthorn A subject in the Advanced Certificate in Human Resource Operations. Content Gives participants the knowledge and skills to contribute to the design and implementation of a change process in the workplace.

TS965 Retail Marketing TS970 Organisations and Management<br />

Total hours 36 Hawthorn Prerequisites: TS954, TS955, Total hours 72 Hawthorn<br />

TS956, TS958, E963<br />

A subject in the Advanced Certificate in Sales Management<br />

and Associate Diploma <strong>of</strong> Business: Marketing.<br />

Content<br />

The role and nature <strong>of</strong> the retailing operation in modern<br />

marketing systems. Covers the requirements <strong>of</strong> retailers<br />

including research, merchandising and promotions,<br />

location, organisational requirements and staff training.<br />

TS966 Services Marketing<br />

Total hours 36 Hawthorn Prerequisites: TS955, TS958,<br />

TS959<br />

A subject in the Advanced Certificate in Sales Management<br />

and Associate Diploma <strong>of</strong> Business: Marketing.<br />

Content<br />

What is a service industry? Its role in the Australian<br />

economy. The types <strong>of</strong> services marketing - organisations,<br />

persons, place and ideas marketing. The marketing<br />

<strong>of</strong> services both onshore and <strong>of</strong>fshore. Services marketing<br />

and the future.<br />

TS967 International Marketing<br />

Total hours 36 Hawthorn Prerequisites: TS955, TS957,<br />

TS958, TS959<br />

A subject in the Associate Diploma <strong>of</strong> Business:<br />

International Trade, and the Associate Diploma <strong>of</strong><br />

Business: Marketing.<br />

Content<br />

The relationship between international trade<br />

and international marketing. The international<br />

environment - economics. culture, ..<br />

political and legal. The<br />

techniques <strong>of</strong> international marketing - the right attitude,<br />

competitive factors, gathering overseas intelligence,<br />

product policy, distribution, promotions, pricing. Controls<br />

v, for international marketing.<br />

-- 2 TS968 Small Business Marketing<br />

2 Total hours 36 Hawthorn Prerequisites: TS955, TS958<br />

0 A subject in the Associate Diploma <strong>of</strong> Business: Marketing.<br />

content<br />

Analysis <strong>of</strong> the 'best practices' <strong>of</strong> marketing and<br />

management <strong>of</strong> small business.<br />

TS969 Industrial Marketing<br />

Total hours 36 Hawthorn Prerequisites: TS955, TS958,<br />

TS959 (concurrently)<br />

A subject in the Associate Diploma <strong>of</strong> Business: Marketing.<br />

Content<br />

The purpose <strong>of</strong> this module is to provide training in<br />

both the conceptual and practical aspects <strong>of</strong> marketing<br />

to primarily industrial users and to contrast the<br />

distinguishing features <strong>of</strong> industrial marketing with that <strong>of</strong><br />

consumer marketing.<br />

A subject in the Associate Diploma <strong>of</strong> Business: Marketing.<br />

Content<br />

Organisations and Management provides participants<br />

with the knowledge and skills necessary to understand the<br />

issues facing managers in organisations and the<br />

organisational context in which they operate. Particular<br />

emphasis will be focused on organisational strategies,<br />

structures and behaviour. In addition, participants will<br />

have the opportunity to develop competencies in the<br />

following:<br />

research skills<br />

written and verbal skills<br />

interview and questioning skills<br />

report and essay writing skills<br />

presentation skills<br />

goal setting and planning skills<br />

analytical skills<br />

TS971 Accounting for Non-Accountants<br />

Total hours 72 Hawthorn Prerequisites: nil<br />

A subject in the Associate Diploma <strong>of</strong> Business:<br />

International Trade, and the Associate Diploma <strong>of</strong><br />

Business: Marketing.<br />

Content<br />

The users <strong>of</strong> accounting information and their needs,<br />

the nature <strong>of</strong> accounting and bookkeeping, preparation<br />

<strong>of</strong> accounting reports for sole proprietors and<br />

companies, limitations <strong>of</strong> accounting reports, analysis and<br />

interpretation <strong>of</strong> accounting reports, cash management,<br />

cost-volume-pr<strong>of</strong>it relationships, budgeting and<br />

responsibility accounting, cost accounting.<br />

TS976 Industrial Law<br />

Total hours 40 Hawthorn<br />

A subject in the Advanced Certificate in Human Resource<br />

Operations.<br />

Content<br />

Gives participants the knowledge and skills to analyse<br />

the impact <strong>of</strong> relevant case law and legislation on<br />

human resource policies and procedures.<br />

TS977 Staffing<br />

Total hours 40 Hawthorn<br />

A subject in the Advanced Certificate in Human Resource<br />

Operations.<br />

Provides the knowledge and skills required to recruit,<br />

select and induct staff.<br />

TS978 Implementing Change<br />

Total hours 40 Hawthorn<br />

A subject in the Advanced Certificate in Human Resource<br />

Operations.<br />

Content<br />

Gives participants the knowledge and skills to contribute<br />

to the design and implementation <strong>of</strong> a change process in<br />

the workplace.

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