Please note - Swinburne University of Technology

Content
This module aims to provide competency based training to
develop effective personal and presentation skills for use in
job seeking.
NCS004 Work Team Communication
Hawthorn Prerequisite: Nil
A subject in the Certificate I in Electrical (Pre-
Apprenticeship), the Diploma in Fire Technology,
Certificate IV in Fire Technology, the Diploma in Applied
Science (Materials Engineering), Certificate IV in Materials
Science and the Certificate IV in Information Technology:
Software Applications.
Content
This module will prepare the student to participate in a
small group discussion to reach agreement on a workplace
related issue. Co-operate with team members to plan and
prepare a simple presentation. Present a job related report
to a group.
NCS005 Dealing with Conflict
Total hours 20 Hawthorn
A subject in the Certificate IV in Forensic Studies and the
Advanced Certificate in Management.
Content
Identification of possible workplace conflict. Strategies for
constructive conflict resolution.
NCS006 Writing Workplace Documents
Hawthorn Prerequisite: Nil
A subject in the Diploma in Fire Technology and the
Certificate IV in Fire Technology, the Diploma in Applied
Science (Materials Engineering), the Certificate IV in
Materials Science, the Certificate IV in Renewable Energy
Technology and the Advanced Certificate in Management.
Content
Provides competency based training in communication
skills to write routine and non routing workplace
documents. The participants may be responsible for
others. On completion of this module the participant will
be able to plan and write complex workplace documents.
NCS009 Negotiating Skills
Hawthorn
A subject in the Advanced Certificate in Human Resource
Operations.
Content
This module is designed to address the following
competencies: collecting, analysing and organis&
information. communicating " ideas and information.
listening and questioning techniques, and problem solving.
NCSOlO Team Building Communication
Total hours 25 Hawthorn
A subject in the Advanced Certificate in Human Resource
Operations.
content
Provides training in the communication skills needed
to manage a work team to carry out specified tasks.
NCSOl1 Client Interaction
Hawthorn
A subject in the Certificate IV in Information Technology:
Software Applications, the Certificate IV in Forensic
Studies and the Certificate IV in Renewable Energy
Technology.
Content
Enables the participant to work independently on tasks
which require a conbination of technical and theoretical
knowledge and motor skills. The participants may range
from those who have limited creative, planning, design or
supervisory functions to those who have significant
responsibility related to these functions.
NCS012 Meetings
Hawthorn Prerequisites: NCSOO4
A subject in the Association Diploma of Business: Credit
Management, the Diploma of Fire Technology.
Content
The purpose of this module is to provide competency
based training in effective communication skills in
organising and conducting structured meetings, and in
recording the outcomes of those meetings in the
workplace.
NCS015 Presenting Reports
Hawthorn Prerequisite: NCSOO4, NCS006
A subject in the the Advanced Certificate in General
Insurance, the Diploma of Fire Technology, Certificate IV
in Forensic Studies, Diploma in Applied Science (Materials
Engineering) and the Certificate IV in Materials Science.
Content
The purpose of this module is to provide competency
based training in effective communication at the
paraprofessional level in writing and presenting a
document which investigates a specified issue.
NCS017 Writing Technical Documents
Total hours 20 Hawthorn
A subject in the Certificate IV in Information Technology:
Software Applications.
Content
This module will enable the student to prepare an outline
of a technical document relevant to a specified industry.
Write the technical document.
NE01 2 Synchronous Machines
A 40 hour module Hawthorn Prerequisites: NE009
A subject in the Certificate 111 in Electrical (Electrician).
Content
Construction and . operation . of single and three phase
synchronous machines.
Swinburne University of Technology 1997 Handbook 203