Nepal Telecom
Nepal Telecom
Nepal Telecom
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NEPAL TELECOM<br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Co. Ltd<br />
(<strong>Nepal</strong> <strong>Telecom</strong>)<br />
Tender No. NDCL/19/066-67<br />
for<br />
Supply, Delivery, Installation and Commissioning<br />
Of<br />
Supply, Delivery, Installation & Commissioning of the<br />
Over The Air (OTA) Platform System<br />
[January, 2010]<br />
Material Management Department Tel. No. : 977 1 4227878<br />
Central office, Doorsanchar Bhawan Fax No. : 977 1 4227260<br />
Bhadrakali Plaza P.O. Box No. - 5406<br />
Kathmandu<br />
E-mail : ntc.mmd@ntc.net.np<br />
<strong>Nepal</strong>.<br />
Website : http://www.ntc.net.np<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page i
NEPAL TELECOM<br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Table of Content<br />
S.<br />
N. Section Description<br />
Page<br />
No.<br />
Commercial Specifications<br />
1 I Important Notice to Bidders (INB) 1<br />
2 II Invitation for Bids (IFB) 3<br />
3 III Instructions to Bidders (ITB) 4<br />
4 IV Conditions of Contract (COC) 15<br />
5 V Sample Forms<br />
Bid Form (Sample Form No. - 1) 26<br />
Bid Security Form (Sample Form No. - 2) 27<br />
Performance Security Form (Sample Form No. – 3) 28<br />
License Agreement Form (Sample Form No. - 4) 29<br />
Schedule of Requirement<br />
6 VI Schedule of Requirements 31<br />
7 VII Price Schedule and Quantity Thereof 32<br />
Technical Specifications<br />
8 VIII Technical Specifications 34<br />
9<br />
Annex – I<br />
Satisfactory Performance Certificate<br />
55<br />
10<br />
Annex – II<br />
Index<br />
56<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page ii
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section I: Important Notice to Bidders (INB)<br />
All the documents to be submitted by the bidder shall be written in English language.<br />
Part A<br />
Bidders are requested to study the tender document carefully. Absence of any of the following document<br />
will result in the rejection of the Bid.<br />
(a)<br />
(b)<br />
(c)<br />
(d)<br />
(e)<br />
(f)<br />
A clause by clause comments on Conditions of Contract and Technical Specifications.<br />
All pages containing Conditions of Contract and Technical Compliance Statement shall be signed and<br />
stamped with official seal by the bidder (authorized person).<br />
Detailed technical description and the performance characteristics of all the OTA Platform System shall<br />
be included along with the bid document.<br />
Bidder’s Eligibility and Equipment Field Proven-Ness of the offered OTA Platform System as<br />
specified in Clause No. – 16 of Section III: Instructions to Bidders (ITB) and the verification of<br />
requirements mentioned in Section VI: Schedule of Requirements.<br />
Quality Assurance Certificate ISO 9000 Series Certificates relating to the manufacturing of the<br />
offered systems and SAS Certificates.<br />
All documents supporting as evidence for the clauses of eligibility of products shall be Authentic<br />
Documents (true copy of certificates with the letter head of the issuing authority duly signed with date by<br />
the authorized person, stamped with official seal and with name, designation of the signatory in the<br />
letter) regarding Bidder’s/Manufacturer’s experience and field proven-ness of offered OTA Platform<br />
System as mentioned in the Clause No. – 16 of Section III: Instructions to Bidders (ITB).<br />
Part B<br />
The following documents shall be submitted by the bidders for bid opening purpose, without which the<br />
bid shall be rejected.<br />
(a)<br />
(b)<br />
(c)<br />
(d)<br />
(e)<br />
(f)<br />
(g)<br />
Bid Form duly filled and signed with date by the authorized person and stamped with official seal as per<br />
Sample Form No. - 1 “Bid Form” of Section V enclosed in the bid document.<br />
Bid Security furnished in accordance with Clause No. – 7 of Section III: Instructions to Bidders (ITB)<br />
and as per Sample Form No. - 2 “Bid Security Form” of Section V enclosed in the bid document.<br />
Price schedule duly filled and signed with date by the authorized person and stamped with official seal<br />
in accordance with Section VII: Price Schedule and Quantity Thereof for offered OTA Platform System.<br />
Manufacturer's/Developer’s Authorization Letter (as per Clause No. 16.2 of Section III: ITB for the<br />
offered items)<br />
“Discount” and “Free of Cost Goods, Services and Inland”, if any, offered by the bidders shall not be<br />
considered. Therefore, Bidders desiring to offer discount or Free of Cost shall modify their offers<br />
suitably while quoting and shall quote clearly net price taking all such factors like discount, free of cost<br />
etc. into account.<br />
The quoted unit prices shall remain valid until seven (7) years from the date of completion of Warranty<br />
Period as mentioned in the Clause No. 6 of Section IV: COC and applicable in all subsequent purchases<br />
on later dates within or after the warranty period.<br />
The unit price of all goods, services and inland delivery shall be quoted in section VII “Price Schedule<br />
and Quantity Thereof for Over The Air (OTA) Platform System”.<br />
The Power of attorney and signature specimen of the authorized person in a separate sheet shall be<br />
submitted along with the Bid.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 1 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
(h)<br />
(i)<br />
(j)<br />
Quality Assurance Certificate ISO 9000 Series Certificates relating to the manufacturing of the<br />
offered systems and SAS Certificates.<br />
Documents to prove the bidder’s/manufacturer eligibility as per clause 16.3 of section III: Instruction to<br />
bidders (ITB) shall be submitted along with the bid Bid.<br />
Signed and sealed list of all the documents as per Annex – II.<br />
Part C<br />
In order to simplify the process of Bid opening and also to economize the time consumed during the Bid<br />
opening, the Bidders are required to submit the above documents mentioned in Part -B in a separate<br />
sealed envelope marked as "DOCUMENT FOR BID OPENING". Otherwise, the bidder shall be fully<br />
responsible for the probable consequences that may result therein after.<br />
Important Conditions of Contract (COC)<br />
Part D<br />
(a)<br />
(b)<br />
(c)<br />
(d)<br />
(e)<br />
Bids with deviation, in Delivery, Installation, Testing and Commissioning period as mentioned in<br />
Clause No. - 5 of Section IV: Conditions of Contract shall be rejected.<br />
Bids with any deviation in Warranty requirements as given in Clause No. - 6 of Section IV: Conditions<br />
of Contract shall be rejected.<br />
Bids with any deviation in Payment Terms as mentioned in Clause No - 7 of Section IV: Conditions of<br />
Contract shall be rejected.<br />
The bid shall be rejected if the bidder fails to comply with Taxes and Duties as per Clause No. - 11 of<br />
Section IV: Conditions of Contract.<br />
Bid with any deviation in the major clauses marked with asterisk (*), shall be rejected.<br />
Part E<br />
Technical Compliance Statement<br />
In order to assist the evaluation process, the bidders shall mention the relevant clause No., page No.,<br />
chapter/section/volume of the offered bid document and/or the brochure and catalogue, wherever applicable, for<br />
the purpose of verification of their technical compliance statement.<br />
End of Section I: Important Notice to Bidders (INB)<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 2 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section II: Invitation for Bids (IFB)<br />
Date: January 14, 2010<br />
Tender No. NDCL/19/066-67<br />
1. The <strong>Nepal</strong> <strong>Telecom</strong> (<strong>Nepal</strong> Doorsanchar Company Limited) invites sealed bids for the Tender No.<br />
NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System.<br />
2. Interested bidders may obtain further information from the office of:<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Material Management Department<br />
Central Office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong><br />
P.O. Box No. - 5406<br />
Tel. No. : 977 1 4227878, 4210309<br />
Fax No. : 977 1 4227260<br />
E-mail: ntc.mmd@ntc.net.np<br />
Website : http://www.ntc.net.np<br />
3. A complete set of bidding documents may be purchased by any interested bidder on the submission of a written<br />
application to the above and upon payment of a non-refundable fee of NRs. 25,000.00 (<strong>Nepal</strong>ese Rupees :<br />
Twenty Five Thousand only) or US$ 340.00 (US Dollars : Three Hundred Forty only) or Euro 230.00<br />
(Euro : Two Hundred Thirty only).<br />
If interested bidder wishes to collect the document by courier service, additional US$ 70.00 (US Dollars :<br />
Seventy only) or Euro 60.00 (Euro : Sixty only) or NRs. 6,000.00 (<strong>Nepal</strong>ese Rupees : Six Thousand only)<br />
will be charged to the bidder.<br />
4. Bids must be accompanied by a Bid Security of US$ 53,000.00 (In words: United States Dollars: Fifty Three<br />
Thousand only) or Euro 36,100.00 (In words: Euro: Thirty Six Thousand One Hundred only) or NRs.<br />
4,000,000.00 (In words: <strong>Nepal</strong>ese Rupees: Four Million only).<br />
The bid security must be furnished or counter guaranteed by one of the following banks in <strong>Nepal</strong>.<br />
(1) <strong>Nepal</strong> Rastra Bank (9) Everest Bank Limited<br />
(2) Standard Chartered Bank <strong>Nepal</strong> Limited (10) Machhapuchchhre Bank Limited<br />
(3) Nabil Bank Limited (11) Siddhartha Bank Limited<br />
(4) Himalayan Bank Limited (12) <strong>Nepal</strong> SBI Bank Limited<br />
(5) <strong>Nepal</strong> Investment Bank Limited (13) Laxmi Bank Limited<br />
(6) Bank of Kathmandu Limited (14) NMB Bank Limited<br />
(7) <strong>Nepal</strong> Industrial and Commercial Bank Limited (15) Development Credit Bank<br />
(8) Kumari Bank Limited (16) Global Bank Limited<br />
The bidder may submit the bid security issued or counter guaranteed by the bank not listed above with the<br />
<strong>Nepal</strong> <strong>Telecom</strong>'s prior written consent. In such a case, bidder shall make a request to accept the bank other<br />
than listed above, fifteen (15) days prior to the deadline for the submission of bids. However, <strong>Nepal</strong><br />
<strong>Telecom</strong> reserves the right to accept or reject the bidder's request without thereby incurring any liability to<br />
the affected bidder or any obligation to inform or explain the affected bidder of th grounds for <strong>Nepal</strong><br />
<strong>Telecom</strong>'s action.<br />
5. Bid documents will be available in soft copy (in CD) as well as in hard copy. The offer shall also be<br />
provided in the hard copy (documentation form) as well as in the form of soft copy in CD (in Word, Excel<br />
and PDF Format). Soft copy will be used for the easiness of bid preparation and for the easiness of bid<br />
evaluation only. In case of discrepancy between the two, the hard copy shall prevail.<br />
End of Section II: Invitation for Bids (IFB)<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 3 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section III: Instructions To Bidders (ITB)<br />
1. Cost of Bidding<br />
The bidder shall bear all cost associated with the preparation and submission of its bid, and the <strong>Nepal</strong><br />
<strong>Telecom</strong> will in no case be responsible or liable for those costs, regardless of the conduct or outcome of<br />
the bidding process.<br />
2. Bidding Document<br />
2.1 The goods/ services required, bidding procedures and conditions of contract are prescribed in the bidding<br />
documents. In addition to the Invitation for Bids, the bidding document shall include:<br />
(a)<br />
(b)<br />
(c)<br />
(d)<br />
(e)<br />
(f)<br />
(g)<br />
(h)<br />
The Instruction to Bidders<br />
Conditions of Contract<br />
Technical Specifications<br />
Schedule of Requirements<br />
Price Schedule<br />
Bid Form<br />
Bid Security Form<br />
Performance Security Form<br />
2.2 The bidder is required to examine all Instructions, commercial terms and conditions, forms, technical<br />
specifications, schedule of requirements etc. as included in the bidding document. Failure to furnish all<br />
information as required by the bidding documents or submission of an incomplete and/ or partially quoted<br />
bid will remain at the bidder’s risk and may result in the rejection of its bid.<br />
The bidder shall be duly authorized by the producer or manufacturer of the goods to supply the goods in<br />
<strong>Nepal</strong>, in case the bidder did not manufacture or otherwise produce it.<br />
3. Clarification of Bidding Documents<br />
A prospective bidder requiring any clarification of the bidding documents may notify the <strong>Nepal</strong> <strong>Telecom</strong><br />
in writing at the mailing address indicated in the invitation for bids. The <strong>Nepal</strong> <strong>Telecom</strong> will respond in<br />
writing to any request for clarification of the bidding documents received not later than fifteen (15) days<br />
prior to the deadline for the submission of bids. Written copies of the <strong>Nepal</strong> <strong>Telecom</strong>'s response (including<br />
an explanation of the query but without identifying the source of the inquiry) will be sent to all prospective<br />
bidders who have purchased the bidding document.<br />
4. Amendment of Bidding Document<br />
4.1 The <strong>Nepal</strong> <strong>Telecom</strong>, may, for any reason, whether at its own initiative or in response to a clarification<br />
requested by a prospective bidder, may issue clarification and corrections seven (7) days prior to the<br />
deadline for the submission of bids without affecting the condition and specifications.<br />
4.2 Such clarifications and corrections will be notified in writing to all prospective bidders who have<br />
purchased the bidding documents. Inclusion of such clarification and corrections will be binding on them.<br />
4.3 In order to provide bidders reasonable time in which to take the amendment into account in preparing their<br />
bids, the <strong>Nepal</strong> <strong>Telecom</strong> may at its discretion extend the deadline for submission of bids.<br />
5. Composition of Bid Document<br />
The bid documents shall comprise documents and forms duly filled with date and signed by authorized<br />
person as mentioned in the Section I: ‘Important Notice to Bidders’.<br />
5.1 Submission of the following documents and forms along with bid document are mandatory, without<br />
which, the bid shall be rejected.<br />
(a)<br />
Bid Form (Sample form No. - 1) in accordance with Section V: Sample Forms; duly filled with date<br />
and signed by authorized person.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
(b) Bid Security furnished in accordance with Clause No. - 7 of Section III: Instructions to Bidders<br />
(ITB) and the Bid Security Form (Sample form No. - 2) Duly filled with date and signed by<br />
authorized person.<br />
(c)<br />
Price Schedule in accordance with Section VII and Clause No. – 6 of Section III: Instructions to<br />
Bidders (ITB) duly filled with date and signed by authorized person.<br />
(d) Manufacturer/Developer's Authorisation Letters as per Clause No. 16.2 of Section III: ITB for the<br />
offered systems (Please refer to clause (d): Part-B of Section I: Important Notice to Bidders).<br />
(e)<br />
(f)<br />
(g)<br />
(h)<br />
(i)<br />
The Power of attorney and Signature specimen of the authorized person in a separate sheet shall be<br />
submitted along with the Bid. (Please refer to Clause No. – g of Part-A and Part-B of Section I:<br />
Important Notice to Bidders.)<br />
A clause by clause comments on Conditions of Contract and Technical Specification. (Please refer<br />
to Clause No. - a.: Part-A and Part-E of Section I: Important Notice to Bidders.)<br />
Detail technical description and performance characteristics of all the offered OTA Platform<br />
System. (Please refer to Clause No. - c: Part-A of Section I: Important Notice to Bidders.)<br />
Bidder’s Eligibility and Equipment Field proven-Ness of the offered OTA Platform System.<br />
(Please refer to Clause No. – 16 of Section III: Instructions to Bidders.)<br />
All documents supporting as evidence for the clauses of eligibility of products shall be Authentic<br />
Documents (true copy of certificates with the letter head of the issuing authority duly signed with<br />
date by the authorized person, stamped with official seal and with name, designation of the signatory<br />
in the letter) regarding Bidder’s/Manufacturer’s experience and field proven-ness of OTA Platform<br />
System as mentioned in the Clause No. – 16 of Section III: Instructions to Bidders (ITB).<br />
(j) Quality Assurance Certificate: ISO 9000 Series and SAS Certificate. (Please refer to Clause No. -<br />
e.: Part-A of Section I: Important Notice to Bidders.)<br />
(k) All pages containing Conditions of Contract and Technical Compliance Statement shall be signed by<br />
the bidder (authorized person) and stamped with official seal.<br />
(l)<br />
The bidder shall guarantee that the goods supplied under this contract are genuine, newly<br />
manufactured, and unused. With rapid technological developments taking place in this field, the<br />
Bidder shall offer most recent or updated version, incorporating all the recent improvement in designs<br />
and materials, of the field proven equipment unless provided otherwise in the contract and conform to<br />
the bidding document. The changes introduced in such equipment shall, however, be evolutionary and<br />
not revolutionary in nature.<br />
(m) The bidder shall submit the Audited Financial Statement and Annual Reports for last three (3)<br />
years along with the bid document.<br />
(n)<br />
Product catalogue/ brochures with technical specification, company profile of the manufacturer<br />
etc. to be furnish to establish that the manufacturer has the financial, technical and production<br />
capability necessary to perform the contract, including capacity in terms of personnel for the purpose<br />
of carrying out services.<br />
The Bidder shall submit the above documents from (a) to (e) in 3rd envelope sealed and marked as<br />
“Document for bid Opening” and remaining documents from (f) to (n) shall be enclosed in 1st envelope<br />
“Original” and 2nd envelope “Copy” as mentioned in Clause No – 9: of Section III: Instructions to<br />
Bidders.<br />
5.2 Compliance Statements to Commercial and Technical Requirement<br />
5.2.1 In the offer, the bidder shall include clause by clause statement and sufficient documentation such that<br />
the <strong>Nepal</strong> <strong>Telecom</strong> can validate the compliance statements. In the statement of compliance, the bidder<br />
shall state:-<br />
a. “Fully Compliant" if systems and functions offered fully meet the tender requirement.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 5 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
b. “Partially Compliant” if the systems and functions offered meets the requirement partially. The<br />
bidder shall state the reason why the offer is partially compliant. However, if the bidder is able to<br />
fulfill the specified requirement later, the time schedule for this shall be stated. In such cases, the<br />
bidder shall clearly mention the extent to which other requirements or specifications are affected.<br />
c. “Non Compliant” if the systems and functions can not meet the requirements. The bidder shall also<br />
state reasons for it.<br />
d. Compliance statements such as ‘Agreed’, ‘Noted’, ‘OK’, Tick mark, Do (") and ‘Understood’ etc.<br />
shall not be acceptable and shall be considered “Non Compliant”<br />
Bidders shall mention, along with the compliance statement, the relevant clause No., page No., chapter<br />
/section/volume of the offered bid document and/or the brochure and catalogue, wherever applicable, for<br />
the purpose of verification of their commercial and technical compliance statement.<br />
5.2.2 In case of absence or unclear statements of compliance for any specified requirement, the <strong>Nepal</strong><br />
<strong>Telecom</strong> will interpret that particular requirement as being "Non Compliant ".<br />
6. Bid Price and Bid Currency<br />
The bidder shall quote the unit prices and total bid prices of the goods it proposes to supply under the<br />
contract on the price schedule attached to this document.<br />
6.1 The prices shall be quoted in US$ or in EURO on CIP (by air) to the delivery Sites as per Section VI:<br />
Schedule of Requirement (SOR). The prices shall be exclusive of taxes/duties such as VAT, Local<br />
Development Tax, Custom Duties, and Security Tax etc. applicable at the port of entry in <strong>Nepal</strong>.<br />
6.2 The bidder shall be responsible to pay withholding tax (TDS – Tax Deduction at Source) as per the<br />
Income tax law of government of <strong>Nepal</strong> applicable at the time of the payment.<br />
6.3 The Bidders from <strong>Nepal</strong> shall quote in <strong>Nepal</strong>ese currency on CIP <strong>Nepal</strong> <strong>Telecom</strong>'s respective Stores<br />
basis and payments will be made accordingly. This price shall be inclusive of taxes/duties such as VAT,<br />
Local Development Tax, Custom Duties, and Security Tax etc. applicable in <strong>Nepal</strong>. Such Bidder must<br />
submit up to date firm/Company registration certificate and Tax clearance certificate from Government<br />
of <strong>Nepal</strong>.<br />
6.4 The Bidder from outside <strong>Nepal</strong>, if wishes to supply goods with <strong>Nepal</strong> as country of origin or wishes to<br />
quote in <strong>Nepal</strong>ese currency fully or partially, shall quote in <strong>Nepal</strong>ese currency. This price shall be<br />
inclusive of taxes/duties such as VAT, Local Development Tax, Custom Duties, and Security Tax etc.<br />
applicable in <strong>Nepal</strong>. The Bidder may authorize its Local Agent/ any other supplier to receive the payment<br />
of <strong>Nepal</strong>ese Currency portion. In such a case the Bidder or authorized Local agent/any other supplier<br />
must submit Tax Invoice with VAT number.<br />
6.5 If the Supplier who has quoted the price in foreign currency wishes to receive the payment in <strong>Nepal</strong>ese<br />
currency, the exchange rate applicable for such conversation shall be as per the exchange rate of the Bid<br />
Opening Date.<br />
6.6 In the case of <strong>Nepal</strong>ese Bidder bidding on behalf of Principle manufacturer/Bidder (other than <strong>Nepal</strong>ese),<br />
the <strong>Nepal</strong>ese Bidder:<br />
1. Shall be authorised dealer of the offered equipment and shall submit, along with the Bid, the<br />
Agency Registration Certificate issued by concerned authority in <strong>Nepal</strong>.<br />
2. Shall quote the prices as stated in clause no. - 6.1 of Section III: Instructions To Bidders (ITB).<br />
3. Shall submit Power of Attorney to submit and sign the Bid offer (If applicable)<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
4. The <strong>Nepal</strong>ese Bidder furnishing the Bid Security on behalf of the Principle Manufacturer/Bidder<br />
shall preferably state the Bidder’s name as “ M/S____ (Name of Bidder) bidding on behalf of<br />
M/S_____ (Name of Principal Manufacturer/Bidder)”. The name and address of principal company<br />
must be mentioned in the bid and the payments will be made accordingly to the principal company<br />
or the foreign company (not to the <strong>Nepal</strong>ese Company.<br />
5. <strong>Nepal</strong> <strong>Telecom</strong> shall open L/C in the name of Principle manufacturer and payment shall be made to<br />
the Principle Manufacturer only after deducting Tax deduction at Source applicable at the time of<br />
payment as per Income Tax law of <strong>Nepal</strong>.<br />
6.7 The prices shall be fixed and will not be subjected to any variation<br />
Any bid not submitted as per the Clause No. - 6 shall be rejected.<br />
7. Bid Security<br />
7.1 Pursuant to clause No. - 4 of Section II, the bidder shall furnish, as part of its bid, Bid Security of US$<br />
53,000.00 (In words: United States Dollars: Fifty Three Thousand only) or Euro 36,100.00 (In words:<br />
Euro: Thirty Six Thousand One Hundred only) or NRs. 4,000,000.00 (In words: <strong>Nepal</strong>ese Rupees:<br />
Four Million only).<br />
The bid security must be furnished or counter guaranteed by one of the <strong>Nepal</strong>ese Commercial Banks as<br />
mentioned in Clause No. - 4 of Section II: Invitation for bid.<br />
7.2 Bid Security shall remain valid up to 31 st July, 2010.<br />
7.3 Any bid not secured in accordance with clause Nos. 7.1 and 7.2 shall be rejected.<br />
7.4 The bid security is required to protect the <strong>Nepal</strong> <strong>Telecom</strong> against the risk of bidder's non-performance.<br />
7.5 The bid securities of all the bidders will be discharged upon signing of the contract and after furnishing<br />
the performance security by the successful bidder, pursuant to Clause No. – 4 of Section IV: Conditions<br />
of contract (COC).<br />
7.6 The bid security shall be forfeited<br />
(a)<br />
If the bidder withdraws its bid during the period of bid validity specified by the bidder on the Bid<br />
Form;<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 7 of 54<br />
OR<br />
(b) If the bidder, having been notified of the acceptance of its’ bid by the <strong>Nepal</strong> <strong>Telecom</strong> during the<br />
period of bid validity, either fails or refuses to sign the contract agreement within fifteen (15) days<br />
from the date of issuance of letter of intent (LOI); or fails or refuses to furnish the Performance<br />
Security in accordance with clause No. - 4 of Section IV: Conditions of Contract.<br />
7.7 If due to certain reasons, bid submission date is extended the validity of the bid security shall be<br />
extended accordingly without which bid shall be rejected.<br />
8. Period of Validity of Bids<br />
8.1 Bids shall remain valid up to 1 st July, 2010.<br />
Bids, not valid until the date mentioned above, shall be rejected.<br />
8.2 In exceptional circumstances, the <strong>Nepal</strong> <strong>Telecom</strong> may solicit the bidder's consent to an extension of the<br />
period of validity. The request and the responses thereto shall be made in writing. The bid security<br />
provided under Clause No. - 7 of Section III: ITB shall also be suitably extended. A bidder may refuse<br />
the request without forfeiting its bid security. A bidder granting the request will not be required nor<br />
permitted to modify its bid.<br />
8.3 If due to certain reasons, bid submission date is extended the validity of the bid shall be extended<br />
accordingly without which bid shall be rejected.
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
9. Formats, Sealing, Marking and Signing of Bids<br />
9.1 The bidders are required to submit the bids in three (3) separate envelopes each envelope sealed properly<br />
as follows:<br />
(a) 1st envelope with seal and marked as "Original", shall contain original documents as per Part - A of<br />
Section I: Important Notice to Bidders (INB).<br />
(b) 2nd envelope with seal and marked as "Copy", shall contain copy documents as per Part - A of<br />
Section I: Important Notice to Bidders (INB).<br />
(c) 3rd envelope with seal and marked as "Document for Bid Opening", shall contain original documents<br />
as per Part - B of Section I: Important Notice to Bidders. In order to assist the bid opening process,<br />
the bidder shall also submit a signed and sealed list of all the documents submitted, in the 3 rd<br />
envelope as per the annex II.<br />
In the event of any discrepancy between original and copy document, the original hard copy<br />
document shall prevail.<br />
9.2 The original and the copy or copies of the bid shall be typed or written in indelible ink and shall be<br />
signed by the bidder or a person or persons duly authorized to bind the bidder to the contract. All pages<br />
of the bid, except for un-amended printed literature, shall be initialed by the authorized person or persons<br />
signing the bid. But, the pages containing conditions of contract and technical compliance statement shall<br />
be signed and stamped with official seal by the bidder (authorized person). Please refer to Clause No. - b:<br />
Part-A of Section I : Important Notice to Bidders also.<br />
9.3 Any interlineations, erasures, or overwriting shall be valid only if they are initialed by the authorized<br />
person or persons signing the bid. Please refer to Clause No. - b: Part-A of Section I : Important Notice to<br />
Bidder also.<br />
9.4 (a) The inner and outer envelopes shall be addressed to the <strong>Nepal</strong> <strong>Telecom</strong> at the following address:<br />
The Director,<br />
<strong>Nepal</strong> <strong>Telecom</strong> (<strong>Nepal</strong> Doorsanchar Company Limited),<br />
Material Management Department<br />
Central office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong><br />
P.O. Box No - 5406<br />
Tel No: 977 1 4227878, 4210309<br />
Fax No. : 977 1 4227260<br />
E-mail: ntc.mmd@ntc.net.np<br />
Website: http://www.ntc.net.np<br />
(b) Bearing “Invitation for Bids Tender No. NDCL/19/066-67 for Supply, Delivery, Installation &<br />
Commissioning of Over The Air (OTA) Platform System.” with all Accessories and the words<br />
“Do Not Open Before Opening Date” i.e. 4 th March, 2010 and indicate the name and address of<br />
the bidder to enable the bid to be returned unopened in case it is declared “LATE”.<br />
9.5 If the outer envelope is not sealed and marked as required by Clause No. – 9.4, the <strong>Nepal</strong> <strong>Telecom</strong> will<br />
assume no responsibility for the bid's misplacement or premature opening of the bid submitted. The bid<br />
thus received will be rejected.<br />
9.6 In order to facilitate evaluation of the bid, the bidder shall provide the complete bidding documents in<br />
hard copy as well as soft copy including Price Schedule, Schedule of Requirements, Compliance<br />
statements of both Commercial and Technical requirements, other calculations etc. In case of discrepancy<br />
between hard copy and soft copy, hard copy shall prevail.<br />
10. Deadline for Submission of Bids<br />
10.1 Bids must be received by the <strong>Nepal</strong> <strong>Telecom</strong> at the address specified under Clause No. - 9.4 (a) not later<br />
than 11: 45 a.m. on 4 th March, 2010.<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
However, if the submission date is declared to be public holiday, the submission date will be postponed<br />
for the next working day at the said time.<br />
10.2 <strong>Nepal</strong> <strong>Telecom</strong> may, at its discretion, extend this deadline for the submission of bids by amending the<br />
bidding documents in accordance with Clause No. - 4 of Section III: Instructions to Bidders.<br />
11. Late Bids<br />
Any bid received by <strong>Nepal</strong> <strong>Telecom</strong> after the date and the time of submission of bids pursuant to Clause<br />
No. - 10 of Section III: Instructions to Bidders (ITB) shall be rejected.<br />
12. Opening of Bids by the <strong>Nepal</strong> <strong>Telecom</strong><br />
12.1 The <strong>Nepal</strong> <strong>Telecom</strong> will open bids, in the presence of bidders representatives who choose to attend at<br />
12.00 noon on 4 th March, 2010 at the <strong>Nepal</strong> <strong>Telecom</strong>, central office, Doorsanchar Bhawan, Bhadrakali<br />
Plaza, Room No. - 201. In case, the bid opening date happens to be an official holiday, the <strong>Nepal</strong> <strong>Telecom</strong><br />
will open the bids in the following working day. The bidder representatives who are present shall sign a<br />
bid opening checklists evidencing their attendance.<br />
12.2 The bidder's names, bid prices, modifications, bid withdrawals and the presence or absence of the<br />
requisite bid security and such other details as <strong>Nepal</strong> <strong>Telecom</strong> at its discretion, may consider appropriate<br />
will be announced at the opening.<br />
12.3 The <strong>Nepal</strong> <strong>Telecom</strong> shall prepare minutes of the bid opening.<br />
13. Delivery, Installation, Testing and Commissioning Schedule<br />
Delivery of all the goods shall be made to the <strong>Nepal</strong> <strong>Telecom</strong>'s respective stores as mentioned in Clause<br />
No. – 5 of Section IV: Conditions of Contract (COC) and quantity mentioned in Section VI: Schedule of<br />
Requirement for OTA Platform System. Bids with deviation in delivery period mentioned in Clause<br />
No. - 5 of Section IV: Conditions of Contract (COC) by more than four (4) weeks shall be rejected.<br />
14. Warranty<br />
Bid with any deviation in warranty as mentioned in Clause No. – 6 of Section IV: Conditions of Contract<br />
(COC) shall be rejected.<br />
15. Payment<br />
Bid with any deviation in payment term as mentioned in Clause No. – 7 of Section IV: Conditions of<br />
Contract shall be rejected.<br />
16. Bidders and Manufacturer’s Eligibility and Equipment Field-Proven-ness.<br />
16.1 Bidder’s Eligibility<br />
16.1.1 The bidder shall be a manufacturer/Developer of the offered OTA Platform System. The Bidder shall<br />
submit the proof of being manufacturer/Developer of the goods.<br />
16.1.2 Bidder shall not be under a declaration of ineligibility for corrupt and fraudulent practices issued by<br />
Government of <strong>Nepal</strong>.<br />
16.1.3 The Bidder, Developer and Manufacturer who are black listed or are under the process of being black<br />
listed shall not be eligible to participate this bidding process. The bid offered by such Bidder, Developer<br />
and Manufacturer shall not be considered for the bid evaluation.<br />
16.1.4 Bidder shall not have ownership with competitors of <strong>Nepal</strong> <strong>Telecom</strong> in <strong>Nepal</strong> and must not have plan to<br />
have ownership until the completion of all the contractual obligations<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
16.1.5 Bidder found to be involved in fraudulent activity such as carteling in order to manipulate the bid price<br />
may be blacklisted and Bid submitted shall be rejected.<br />
16.1.6 If the bidder submits bid in Joint venture, then joint venture agreement shall be submitted. The Bidder<br />
shall specify Prime Responsible Party and its responsibility in Bid Document. In case of joint venture,<br />
each party of the agreement shall meet the eligibility criteria as mentioned in the clause No. 16.1 of<br />
Section III: ITB. <strong>Nepal</strong> <strong>Telecom</strong> shall sign the contract only with the Prime responsible party, if contract<br />
is awarded.<br />
16.2 Manufacturer’s Authorization Letters<br />
The bidder shall be a manufacturer/Developer of the offered OTA Platform System. Therefore, The<br />
Bidder shall submit the proof of being manufacturer/Developer of the goods.<br />
16.3 Bidder’s/Manufacturer’s experience and equipment field proven-ness<br />
16.3.1 Supply Records<br />
The manufacturer/developer shall have supplied and installed OTA to at-least 5 (five) different operators<br />
(<strong>Telecom</strong> Company), out of which at least three (3) operators shall be from three (3) different countries<br />
outside the country of origin.<br />
16.3.2 User Certificates<br />
The bidder shall submit user satisfactory performance certificate from at least three (3) different telecom<br />
operators from three (3) different countries in Americas, Europe, Australia or Asia.<br />
16.3.3 The Bidder shall provide authentic certificates of minimum one year of successful Installation, operation and<br />
maintenance of minimum two (2) different operators with installed OTA Platform System in Americas,<br />
Europe, Australia or Asia.<br />
16.3.4The Bidder shall provide certificates incorporating adequate information as specified in Annex I:<br />
Satisfactory Performance Certificate enclosed in the bid document from operator/user administrations as<br />
proof against above requirements mentioned in clause no 16.3.2 and 16.3.3. The certificates shall be with<br />
letter head including e-mail address, telephone no., fax no. and address of the issuing authority duly signed<br />
with date by the authorized person, stamped with official seal and with name, designation of the signatory in<br />
the letter.<br />
<strong>Nepal</strong> <strong>Telecom</strong> reserves the right to verify with the said administrations, the satisfactory uses of the<br />
goods supplied to them.<br />
16.3.5 The bidder must have three (3) years minimum cumulative sales turnover of and above USD 10 millions<br />
which shall be supported by audited financial statements.<br />
Any bid not submitted as per the sub-clauses of Clause No. – 16 of this section shall be rejected.<br />
17. Bid Evaluation and Award Criteria<br />
17.1.1 In case a bidder offers one or more alternate or optional offer(s) in addition to the main offer, the <strong>Nepal</strong><br />
<strong>Telecom</strong> will consider only the main offer for evaluation purpose, and under no circumstances,<br />
evaluation will be influenced by anything mentioned in alternate or optional offer(s).<br />
However, based on cost-benefit and/ or technical analysis, the <strong>Nepal</strong> <strong>Telecom</strong>, if deemed necessary, may<br />
consider alternate or optional offer(s) during contract negotiation with the successful bidder.<br />
17.1.2 Unit Price of Goods, Service and Inland<br />
The Bidder shall quote unit prices of all the items mentioned in Schedule of Prices. In the column<br />
related to Price of Schedule of Prices, except monetary value, Bidder shall not quote any other text such<br />
as “Included Above”, “Not Applicable”, “Not Available”, “Free of Cost” etc.<br />
“Discount” and “Free of Cost Goods, services and Inland”, if any, offered by the bidders shall not<br />
be considered Therefore, Bidders desiring to offer discount or Free of Cost shall modify their<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
offers suitably while quoting and shall quote clearly net price taking all such factors like discount,<br />
free of cost etc. into account.<br />
If, in case, the bidder quote lump sum Discounts and “Free of Cost (FOC)” items in the Schedule<br />
of Price, the Discounts and Free of Cost shall not be considered and Unit Price of the discounted<br />
and FOC items shall be considered for the evaluation purpose. However, discounts and FOC shall<br />
be considered while calculating final contract amount if this bidder happens to be a winner.<br />
If the unit price is not quoted, the evaluation will be done with loading the highest price among the<br />
responsive bidder and contract will be done as per price mention in BOQ<br />
The quoted unit prices shall remain valid until seven (7) years from the date of completion of<br />
Warranty Period as mentioned in the Clause No. 6 of Section IV: COC and applicable in all<br />
subsequent purchases on later dates within or after the warranty period<br />
17.2 Preliminary Examination<br />
17.2.1 <strong>Nepal</strong> <strong>Telecom</strong> will examine the bids to verify whether the bid is valid & complete, whether the bid is<br />
accompanied by valid bid securities, whether any computational errors have been made, whether<br />
required sureties have been furnished, whether the documents have been properly signed, and whether<br />
the bids are generally in order.<br />
17.2.2 Arithmetical errors will be rectified on the following basis. If there is a discrepancy between the unit<br />
price and the total price which is obtained by multiplying the unit price and quantity, the unit price shall<br />
prevail, and the total price will be corrected. If there is a discrepancy between words and figures, the<br />
amount in words will prevail.<br />
If the Supplier does not accept the correction of the errors, its bid will be rejected, and its bid security<br />
shall be forfeited. The <strong>Nepal</strong> <strong>Telecom</strong> reserves the rights to award the tender to the next lowest bidder or<br />
may go for re-tender whichever is convenient.<br />
17.2.3 <strong>Nepal</strong> <strong>Telecom</strong> may waive any minor informality, nonconformity, or irregularity in a bid, which does<br />
not constitute a major material deviation, provided such waiver does not prejudice or affect the relative<br />
ranking of any bidder but bids with any deviations to the clauses marked with asterisk (*) shall be<br />
considered as major deviations and the bid with such major deviations shall be rejected.<br />
17.2.4 Prior to the detailed evaluation, <strong>Nepal</strong> <strong>Telecom</strong> will determine the substantial responsiveness of each bid<br />
to certain critical provisions stipulated in the <strong>Nepal</strong> <strong>Telecom</strong> tender document. For the purpose of this<br />
clause, a substantially responsive bid is the one, which conforms to all the terms and conditions of the<br />
bidding documents without major material deviations. Deviations from, or objections or reservations to<br />
critical provisions, such as those concerning Bid Security, Payment Terms, Applicable Law, Taxes<br />
and Duties, warranty, Delivery and the technical requirements marked with asterisk (*) will be<br />
deemed to be major deviations as mentioned in Clause No. – e of Part – D of Section I : INB. <strong>Nepal</strong><br />
<strong>Telecom</strong>’s determination of a bid’s responsiveness will be based on the contents of the bid itself without<br />
recourse to any extrinsic evidence.<br />
17.2.5 If a bid has one or more major deviations, it will be rejected by the <strong>Nepal</strong> <strong>Telecom</strong> and will not<br />
substantially be made responsive by the bidder by correction of the nonconformity.<br />
17.3 Detailed Evaluation<br />
17.3.1 Detailed evaluation shall be carried out for those bids, which are found to be responsive after<br />
preliminary examination as per above clause 17.2. Detailed evaluation shall be based on clause by clause<br />
compliance statements or comments on condition of contract and technical specification as well as<br />
technical details, catalogues, brochures etc. furnished by each bidder.<br />
17.3.2 Once the bids are considered substantially responsive after detailed evaluation, all those responsive bids<br />
shall be judged from financial evaluation perspective only and no weight-age shall be given to other<br />
technical details or parameters or additional features and facilities of the offered products.<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
17.3.3 For evaluation of the bids, in addition to the bid price and other commercial and technical requirements,<br />
the following factors shall be taken into consideration for evaluation purpose:<br />
17.3.3.1 If the offered quantity is not sufficient to meet the <strong>Nepal</strong> <strong>Telecom</strong>’s requirement, required<br />
quantity will be loaded to fulfill the requirement and price will be adjusted accordingly taking<br />
into consideration the offered unit price of the same bidder.<br />
17.3.3.2 If some required items are missing in the offer, then the highest price for such missing item(s)<br />
among the qualified bidder will be considered for evaluation purpose and loaded to bring all<br />
bidders in equal footing.<br />
However, if the bidder who misses/short supplies the required items happens to be the<br />
successful bidder, the missed/short supplied items shall be provided free of cost to the <strong>Nepal</strong><br />
<strong>Telecom</strong>.<br />
If major items, without which the purpose of bidding will not be fulfilled, are missing,<br />
the bid shall be considered non-responsive and shall be rejected.<br />
17.3.3.3 Delivery, Installation, Testing and Commissioning Period<br />
17.4 Contract Award<br />
If the offered Delivery, Installation, Testing and Commissioning period is more than the<br />
period specified in clause No. – 5 of Section IV: Conditions of Contract, the price adjustment<br />
will be made by loading the bid price by one half (0.5%) percent of the total quoted price per<br />
week for the delayed period up to four (4) weeks. Bids with deviation in delivery period by<br />
more than four (4) weeks will be rejected.<br />
Based on evaluation as per above clause Nos. – 17.1, 17.2 and 17.3, the lowest evaluated priced bid<br />
among all responsive bids will be selected as the successful bid. As financial evaluation shall be done as<br />
per Clause No. – 17.3.3, total evaluated price may differ from the price quoted by the bidder in it’s price<br />
schedule. Financial comparison shall be based on “Evaluated Price” and not “Offered Price”. However,<br />
the final total contract price shall be finalized during contract negotiation with the successful bidder.<br />
<strong>Nepal</strong> <strong>Telecom</strong> will subsequently issue a Letter of Intent (LOI) to initiate negotiation between the bidder<br />
and <strong>Nepal</strong> <strong>Telecom</strong>. Upon successful negotiation, the <strong>Nepal</strong> <strong>Telecom</strong> shall award the contract to the<br />
successful bidder.<br />
18. <strong>Nepal</strong> <strong>Telecom</strong>'s Right to accept or reject any or all Bids<br />
Not withstanding Clause No. – 17, the <strong>Nepal</strong> <strong>Telecom</strong> reserves the right to accept or reject partially or<br />
fully any bid, and to annul the bidding process and reject all bids, at any time prior to award of contract,<br />
without thereby incurring any liability to the affected bidder, or bidders or any obligation to inform the<br />
affected bidder or bidders of the grounds for the <strong>Nepal</strong> <strong>Telecom</strong>'s action.<br />
19. <strong>Nepal</strong> <strong>Telecom</strong>'s Right to Vary Quantities<br />
The <strong>Nepal</strong> <strong>Telecom</strong> reserves the right at the time of award of contract to increase or decrease by up to<br />
twenty percent (20%) of the quantity of goods and services specified in the Schedule of Requirement<br />
without any change in unit price or other terms and conditions.<br />
20. Signing of Contract<br />
After the receipt of the Letter of Intent (LOI) from <strong>Nepal</strong> <strong>Telecom</strong>, the successful bidder shall send it’s<br />
authorized representative within fifteen (15) days for contract negotiation and signing the contract. At the<br />
time of signing the contract, the Supplier shall submit a Performance Security in the form of bank<br />
guarantee for ten percent (10%) of the amount of the contract in the same currency as that of the contract<br />
or equivalent in US$.<br />
Non-submission of performance security at the time of signing the contract may lead to the cancellation<br />
of the contract.<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
21. Local Agent<br />
The bidder selected for contract award shall appoint a local agent prior to contract signature and conduct<br />
all correspondence through the local agent if the bidder is from outside <strong>Nepal</strong>. While appointing the local<br />
agent in <strong>Nepal</strong>, the successful bidder shall declare the percentage of commission and currency of<br />
payment payable to the local agent at the time of signing of the contract.<br />
22. Visit for proof of compliance during evaluation<br />
NT may depute technical experts to the manufacturer’s/developer’s premises for the verification of<br />
bidder’s claim of compliance to experience and technical specifications and assessment of<br />
manufacturer’s overall capabilities based on information submitted by the Bidder.<br />
The proof of compliance test of the offered OTA Platform System may be performed during the Bid<br />
evaluation of the tendering process. The Bidder shall make necessary arrangement with the<br />
administration to accommodate such visit and provide necessary information and access for evaluation.<br />
The bidder shall make arrangements within 15 days of request letter from NT.<br />
During the proof of compliance test, NT shall conduct tests based on offered bid and NT’s technical<br />
specifications.<br />
The cost of such visits shall be borne by <strong>Nepal</strong> <strong>Telecom</strong> and the duration shall be of five (5) working<br />
days. The Bidder shall arrange for the tests and required test tools, demonstrations and the experts as<br />
needed by the authorized <strong>Nepal</strong> <strong>Telecom</strong> inspector.<br />
End of Section III: Instructions to Bidders (ITB)<br />
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<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section IV: Conditions of Contract (COC)<br />
Clause No.<br />
Table of Clauses<br />
1 Definitions<br />
2 Country of origin<br />
3 Standards<br />
4 Performance Security<br />
5 Delivery, Installation, Testing and Commissioning<br />
6 Warranty<br />
7 Payment<br />
8 Contract Amendments<br />
9 Assignment<br />
10 Applicable Law<br />
11 Taxes and Duties<br />
12 Liquidated Damages<br />
13 Force Majeure<br />
14 Insurance<br />
15 Patent Rights<br />
16 Documents<br />
17 Factory Inspection<br />
18 Training<br />
19 Additional Orders<br />
20 Termination of Contract<br />
21<br />
22<br />
Arbitration<br />
Confidentiality<br />
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Clause<br />
No.<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section IV: Conditions of Contract (COC)<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
1 Definitions<br />
In this contract the following terms shall be interpreted as indicated:<br />
(a) “The contract” means the agreement entered into between the<br />
<strong>Nepal</strong> <strong>Telecom</strong> and the Supplier, as recorded in the contract<br />
agreement form signed by the parties, including all amendments and<br />
appendices thereto and all documents incorporated by reference<br />
therein;<br />
(b) “The Total Contract Price” means the total price of all the goods<br />
and services included in the contract which will be payable to the<br />
supplier on the fulfillment of all obligations under the contract;<br />
© “The Contract Price” means the price of individual item listed in<br />
the price schedule of the contract.<br />
(d) “The Goods” means all of the goods, which the supplier is required<br />
to supply and deliver to the <strong>Nepal</strong> <strong>Telecom</strong> under the contract;<br />
(e) “<strong>Nepal</strong> <strong>Telecom</strong> (NT)” means the purchaser, <strong>Nepal</strong> Doorsanchar<br />
Company Limited<br />
(f) “MMD” means the Material Management Department of the<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
(g) “The Supplier” means the individual or firm supplying the goods<br />
under this contract;<br />
2 Country of Origin<br />
The bidder shall mention country of origin of all the goods offered in<br />
accordance with the Section VII: Price Schedule and Quantity<br />
thereof and shall not be deviated from the offered country of origin<br />
in the offered bid.<br />
3 Standards<br />
The goods supplied under this contract shall conform to the<br />
standards mentioned in the technical specifications.<br />
4 (*) Performance Security (*)<br />
4.1 The Supplier shall submit a bank guarantee equivalent to ten percent<br />
(10%) of the total contract amount (including inland transportation<br />
cost, if applicable) as Performance Security at the time of signing the<br />
Contract as per Sample Form No. – 3 of Section V, enclosed in the<br />
bid document. The currency of the bank guarantee shall be in<br />
currency of contract or equivalent amount in US$. The validity of<br />
the bank guarantee shall cover one month more than the warranty<br />
period as mentioned in the Clause No. – 6 "Warranty" of Section<br />
IV: Conditions Of Contract.<br />
The performance security shall be issued or counter guaranteed<br />
by one of the banks as mentioned in clause No. – 4 of section II:<br />
Invitation for Bids.<br />
4.2 The proceeds of the Performance Security shall be payable to <strong>Nepal</strong><br />
<strong>Telecom</strong> as compensation for any loss resulting from the Supplier's<br />
failure to complete its obligations under the Contract. <strong>Nepal</strong> <strong>Telecom</strong><br />
can terminate the Contract if the Supplier fails to fulfill the<br />
obligations as per the Contract. Upon termination of the Contract,<br />
the Performance Security submitted under the Contract will be<br />
forfeited and the loss incurred by <strong>Nepal</strong> <strong>Telecom</strong> due to termination<br />
of the Contract shall be borne by the Supplier.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
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<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
4.3 The Performance Security will be discharged by the <strong>Nepal</strong> <strong>Telecom</strong><br />
not later than thirty (30) days following the date of completion of the<br />
Supplier's performance obligations, including any warranty<br />
obligations and the issuance of Warranty Completion Certificate<br />
(WCC), as stated in the Clause No. - 6 "Warranty" of Section IV:<br />
Conditions Of Contract under the contract.<br />
5 (*) Delivery, Installation, testing and Commissioning (*)<br />
5.1 Delivery (by air) of all goods shall be made to the <strong>Nepal</strong> <strong>Telecom</strong>s’<br />
MSD store at Pulchowk, Lalitpur in one (1) lot as mentioned in Section<br />
VI: Schedule of Requirement of tender document.<br />
After the goods are received, all the goods shall be handed over to the<br />
supplier for installation. The supplier shall be fully responsible for the<br />
storage and security of the goods and its transportation to the<br />
installation sites until the date of issuance of Provisional Acceptance<br />
Certificate (PAC)<br />
5.2 The supplier shall complete the delivery, installation, testing and<br />
commissioning of the offered OTA Platform System within one<br />
hundred twenty (120) days from the date of signing of contract.<br />
5.3 Completion of Installation, testing and Commissioning<br />
The date of invitation from the supplier to perform Acceptance Test<br />
and upon confirmation of system’s readiness for start of acceptance<br />
testing by <strong>Nepal</strong> <strong>Telecom</strong>, which leads to the successful acceptance<br />
testing without any major deficiency, shall be considered as the date<br />
of completion of Installation, Testing and Commissioning.<br />
However, If the major deficiencies are found during the acceptance<br />
testing, the date when the major deficiencies are corrected shall be<br />
considered as the date of completion of the Installation, Testing and<br />
Commissioning.<br />
5.4 The bidder shall provide detailed schedule for delivery, installation,<br />
testing and commissioning of equipment, services and features under<br />
the contract.<br />
5.5 Checking<br />
After successful delivery of goods, physical checking will be<br />
performed by the <strong>Nepal</strong> <strong>Telecom</strong>'s checking team within fifteen (15)<br />
days to confirm that the delivered goods meet the technical<br />
specification as per Section VIII: Technical Specifications and meet<br />
the number of quantity as per Section VI: Schedule Of<br />
Requirements.<br />
5.6 If the offered delivery, installation, testing and commissioning period<br />
is more than the period specified in clause 5.2 of Section IV :<br />
Conditions of Contract, the price adjustment will be made by loading<br />
the bid price by one half (0.5%) percent of the total quoted price per<br />
week for the delayed period up to four (4) weeks. Bids with<br />
deviation by more than four (4) weeks shall be rejected.<br />
5.7 The Supplier shall arrange for Pre-Shipment Inspection by the<br />
internationally recognized surveyor, certifying/confirming the goods,<br />
their quantity and weight, prior to the packaging and loading in the<br />
container in case of containerized cargo or at the port of loading in<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 16 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
case of break bulk cargo as per the shipping document (or<br />
commercial invoice) in accordance to the <strong>Nepal</strong> <strong>Telecom</strong> contract<br />
document.<br />
The Supplier shall provide the detailed information related to the<br />
proposed Surveyor prior to opening of letter of credit.<br />
5.8 The Supplier shall use the conference vessels or liner vessels for the<br />
shipment of the goods.<br />
5.9 The Supplier shall engage bank listed/approved transporter and duly<br />
endorsed by the bank listed in Clause No. – 4 of Section II:<br />
Invitation for Bids (IFB) for the Inland transportation.<br />
6 (*) Warranty (*)<br />
6.1 Warranty Period<br />
The warranty period shall remain valid for a period of 1 (one) year<br />
from the date of issuance of Final Acceptance Certificate issued after<br />
successful test of the goods received (as per the clause no 8 of technical<br />
specification of Section VIII).<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
<strong>Nepal</strong> <strong>Telecom</strong> shall issue Warranty Completion Certificate (WCC)<br />
after the completion of warranty period.<br />
6.2 During the warranty period, the supplier shall make goods (or replace<br />
with new items if applicable) all defects in the equipment (hardware<br />
and software, as applicable) as specified by the <strong>Nepal</strong> <strong>Telecom</strong>, with<br />
all reasonable speed and at no additional cost to <strong>Nepal</strong> <strong>Telecom</strong>.<br />
The cost of material, freight, insurance and any other duties and costs<br />
during the warranty period such as expert visit to <strong>Nepal</strong> site, cost of<br />
both way freight for repair of faulty component/system, custom duty<br />
for importation of repaired item or replacement item etc. shall be borne<br />
by the Supplier.<br />
The Supplier shall provide expert staff onsite in <strong>Nepal</strong> as may be<br />
required during the warranty period to remedy any deficiency that may<br />
develop. Until the completion of the warranty period, the supplier shall<br />
at all times and under all conditions be entirely responsible for the<br />
satisfactory performance of the system.<br />
6.3 The warranty shall cover repair and/or replacement of the goods<br />
supplied including software. Only genuine items produced by the<br />
original manufacturer shall be used for repair or replacement.<br />
6.4 The <strong>Nepal</strong> <strong>Telecom</strong> shall promptly notify the Supplier in writing of<br />
any claims arising under this warranty.<br />
6.5 Upon receipt of such notice, the Supplier shall, with all reasonable<br />
speed, repair or replace the defective goods or parts thereof, without<br />
any costs to the <strong>Nepal</strong> <strong>Telecom</strong> within sixty (60) days of receiving<br />
such notice.<br />
6.6 If the Supplier, having been notified of the claim, fails to remedy the<br />
defects(s) within a reasonable period, the <strong>Nepal</strong> <strong>Telecom</strong> shall take<br />
remedial action as may be necessary, at the Supplier's risk and<br />
expense and without prejudice to any other rights which the <strong>Nepal</strong><br />
<strong>Telecom</strong> may have against the supplier under the Contract.<br />
6.7 During the delivery and testing, if some of the items found missing,<br />
short-supplied or damaged, the Supplier shall supply/ replace these<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 17 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
items without any cost to the <strong>Nepal</strong> <strong>Telecom</strong>, and all the costs<br />
including customs and other local taxes shall be borne by the<br />
Supplier.<br />
6.8 Extended Warranty<br />
After completion of one year warranty as specified in COC: clause no<br />
6, three (3) years of extended warranty will take effect as per the<br />
Clause No. 14 of Section VIII, Chapter 1. Separate L/C shall be<br />
opened for the extended warranty service.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
The cost of extended warranty on annual basis shall be valid up to<br />
three (3) years after expiry of extended warranty period and if<br />
required by NT, will be extended in annual basis after completion of<br />
extended warranty<br />
6.9 Spare<br />
The supplier is required to maintain adequate spares in <strong>Nepal</strong>, so that<br />
the operation of the system is not hampered due to turn around time of<br />
replacement of faulty cards/units/modules, during warranty period and<br />
extended warranty period.<br />
7 (*) Payment (*)<br />
7.1 100% payment of the foreign currency component for the goods<br />
shall be made through Irrevocable Letter of Credit (L/C) for the<br />
foreign currency component.<br />
All payment under this contract shall be made only after deduction<br />
of withholding tax (TDS – Tax Deduction at Source) as per the<br />
Income tax law of Government of <strong>Nepal</strong> applicable at the time of the<br />
payment.<br />
1. Goods and Services (Excluding Warranty and Extended<br />
Warranty Service)<br />
The L/C for the Total Amount of the Goods and Services<br />
(excluding Warranty and Extended Warranty Services) shall be<br />
opened within 15 days from the date of signing the Contract<br />
provided the error free Pro-Forma invoice has been submitted by<br />
Supplier within seven (7) days from the date of signing of the<br />
Contract.<br />
2. Warranty Service (Part-II, Item No. 2.4 of Section VII: SOP)<br />
The amount for the Warranty Service shall be added before the<br />
issuance of FAC by amending the original L/C.<br />
3. Extended Warranty Service (Part-II, Item No. 2.5 of Section<br />
VII: SOP)<br />
A separate L/C shall be opened for the amount of Extended<br />
warranty Service before the expiry of warranty period. The<br />
supplier shall submit pro-forma invoice and Performance Security<br />
(10% of the total amounts of Extended Warranty).<br />
Delay in submission of the error free pro-forma invoice may result in<br />
delay in opening of letter of credit which ultimately may delay the<br />
implementation of the system and shall attract liquidated damage.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 18 of 54
Clause<br />
No.<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
The supplier shall provide separate pro-forma and commercial invoices<br />
for the goods and services. The breakdown costs of the freight and<br />
insurance along with the costs of goods to be delivered shall be clearly<br />
mentioned in the pro-forma and commercial invoice.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
The Payment of the foreign currency component of the Goods and<br />
Services shall be made in the following manner.<br />
7.2 Payment for goods Part-I (HW & SW)<br />
a) On Delivery Completion Certificate:<br />
Fifty Percent (50%) of the price of the goods (part-I) shipped<br />
shall be paid through irrevocable letter of credit (L/C) on issuance<br />
of Delivery Completion Certificate (DCC).<br />
b) On Provisional Acceptance:<br />
Twenty percent (20%) payments of the goods (Part-I) shall be<br />
made through irrevocable letter of credit (L/C) within thirty (30)<br />
days from the date of issuance of Provisional Acceptance<br />
Certificate (PAC) as per Clause No. 6 of Section VIII:<br />
Technical Specifications, Chapter 1.<br />
c) On Final Acceptance:<br />
Twenty percent (20%) payments of the goods (Part-I) shall be<br />
made through irrevocable letter of credit (L/C) within thirty (30)<br />
days from the date of issuance of Final Acceptance Certificate<br />
(FAC) as per Clause No 6 of Section VIII: Technical<br />
Specifications, Chapter 1.<br />
d) On Warranty Completion Certificate:<br />
The remaining Ten percent (10%) payments of the goods (Part-<br />
I) shall be made through irrevocable letter of credit (L/C) within<br />
thirty (30) days from the date of issuance of Warranty<br />
Completion Certificate (WCC) as per Clause No 8 of Section<br />
VIII: Technical Specifications, Chapter 1.<br />
`<br />
7.3 Payment for Services (Part-II)<br />
a) Training and Factory Inspection (Part-II, Item No.<br />
2.1 & 2.2 of Section VII: SOP):<br />
100 % payment of the training and factory inspection cost shall<br />
be made through L/C upon submission of invoices and<br />
training/factory inspection completion certificate after the<br />
successful completion of the training/factory testing. NEPAL<br />
TELECOM will certify such invoices and certificates within 30<br />
days of submission.<br />
b) Installation, Testing and Commissioning ((Part-II, Item No.<br />
2.3 of Section VII: SOP)<br />
100% payment for Installation, Supervision, Testing and<br />
Commissioning will be made within 30 days from the date of<br />
issuance of PAC as per Clause No. 5 of Section VIII: Technical<br />
Specifications, Chapter 1.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 19 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
7.4 Payment for Warranty Service (Part-II, Item No. 2.4 of Section<br />
VII: SOP)<br />
Payment for warranty service for one year will be paid on quarterly<br />
basis on certification by <strong>Nepal</strong> <strong>Telecom</strong>’s Project Manager of<br />
satisfactory discharge of services as per Clause No. 8 of Section<br />
VIII: Technical Specifications, Chapter 1. The payment will be made<br />
on pro-rata basis.<br />
7.5 Payment for 3 Years Extended Warranty Service (Part-II, Item<br />
No. 2.5 of Section VII: SOP)<br />
Payment for three years warranty service will be paid in twelve<br />
consecutive quarterly installments starting from the satisfactory<br />
completion of the warranty period of one year as per Clause No. 14<br />
of Section VIII: Technical Specifications, Chapter 1. A separate L/C<br />
will be opened for this purpose.<br />
7.6 Payment for Local Currency Portion (if applicable)<br />
a) Payment of Inland Transportation:<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
100% Payment for local currency incurred in inland<br />
transportation of the goods in <strong>Nepal</strong> shall be made to the<br />
Supplier within Thirty (30) days upon a claim after the<br />
satisfactory receipt of all the goods at final destination.<br />
b) Payment of the goods and services with country of origin<br />
<strong>Nepal</strong>:<br />
Payment for the Goods with Country of Origin <strong>Nepal</strong> shall be<br />
made as per the Clause No. 7. 1 and 7.2 in local currency. The<br />
exchange rate applicable for conversation shall be as per the<br />
exchange rate of the Bid Opening Date.<br />
The Supplier may authorize its Local Agent/ any other supplier to<br />
receive the payment of <strong>Nepal</strong>ese Currency portion. The Bidder or<br />
authorized Local agent/any other supplier must submit Tax Invoice<br />
with VAT number.<br />
7.4 L/C Amendment and Effective Date<br />
In case the L/C has to be amended due to reasons attributable to the<br />
Supplier, the effective date of L/C will be the date on which L/C was<br />
originally established.<br />
If the L/C has to be amended due to reasons attributable to <strong>Nepal</strong><br />
<strong>Telecom</strong>, the effective date of L/C will be the date on which L/C is<br />
amended.<br />
All the charges for L/C payable outside <strong>Nepal</strong> shall be borne by the<br />
Supplier.<br />
In case L/C amendment is requested by the Supplier for the reasons<br />
attributable to the Supplier, all bank charges for such amendment<br />
(reconfirmation charge, negotiation charge etc.) inside and outside<br />
<strong>Nepal</strong> shall be borne by the Supplier.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 20 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
8 Contract Amendments<br />
No variation in or modification of the terms of the Contract shall be<br />
made except by written amendment signed by the both parties.<br />
9 Assignment<br />
The Supplier shall not assign, in whole or in part, its obligations to<br />
another party to perform under this Contract, except with the <strong>Nepal</strong><br />
<strong>Telecom</strong>'s prior written consent.<br />
10 Applicable Law<br />
The contract shall be governed and interpreted in accordance with<br />
prevailing laws of <strong>Nepal</strong> Government.<br />
11 (*) Taxes and Duties (*)<br />
11.1 The Supplier shall be entirely responsible for all taxes/duties stamp<br />
duties, license fees and other such levies imposed outside <strong>Nepal</strong>. The<br />
taxes/ duties such as custom duties, VAT, local development tax,<br />
security tax etc. applicable at the time of importation of goods in<br />
<strong>Nepal</strong>, for the value not exceeding the total contract price will be<br />
borne by the <strong>Nepal</strong> <strong>Telecom</strong>. However, it will be the Supplier's<br />
responsibility to pay Taxes/duties as mentioned above for the<br />
amount increased beyond the total contract price.<br />
In case of <strong>Nepal</strong>ese Bidder the prices shall be quoted in NRs.<br />
(<strong>Nepal</strong>ese Rupees) on CIP <strong>Nepal</strong> <strong>Telecom</strong>’s MSD Store, Pulchowk,<br />
Lalitpur as per the Section VII: SOR. The prices shall be inclusive of<br />
Taxes/duties such as VAT, Local Development Tax, Custom duties,<br />
security tax etc. applicable in <strong>Nepal</strong>.<br />
11.2 The Supplier shall be responsible to pay withholding Tax (TDS-Tax<br />
Deducted at Source) as per the income tax law of Government of<br />
<strong>Nepal</strong> applicable at the time of payment.<br />
11.3 Taxes and deduction of Payment<br />
All the payment under this contract shall be made only after<br />
deduction of withholding tax amount (TDS- Tax deducted at Source)<br />
in accordance with the clause No. – 11.2 of Section IV: Conditions<br />
of Contract (COC).<br />
Liquidated damages, short fall of goods and any other charges<br />
payable to the <strong>Nepal</strong> <strong>Telecom</strong> shall be deducted at the time of the<br />
payment.<br />
12 Liquidated Damages<br />
12.1 If the Supplier fails to complete the Supply, Delivery, Installation<br />
and Commissioning of the offered system within the time period<br />
specified in the contract as per Clause no. 5 of this Section, the<br />
<strong>Nepal</strong> <strong>Telecom</strong> shall, without prejudice to its other remedies under<br />
the Contract, deduct from the Total Contract Price payable to the<br />
Contractor, as liquidated damages, a sum equivalent to 0.5% percent<br />
of the Total Contract Price for each week of delay until actual<br />
delivery/commissioning or up to a maximum deduction of 10% of<br />
the Total Contract Price. Once the maximum is reached, <strong>Nepal</strong><br />
<strong>Telecom</strong> may consider termination of the Contract.<br />
The Liquidity damage clause is imposed for the timely delivery and<br />
Commissioning of the goods/services. The calculation of LQD shall<br />
be done in weekly basis and for this purpose one week shall<br />
constitute seven days or less (i.e. even a delay of one day will be<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 21 of 54
Clause<br />
No.<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
considered as a delay by one week).<br />
13 Force Majeure<br />
13.1 The Supplier shall not be liable for forfeiture of its Performance<br />
Security, liquidated damages or termination for default, if and to the<br />
extent that, its delay in performance or other failure to perform its<br />
obligations under the contract is the result of an event of Force<br />
Majeure.<br />
13.2 For purposes of this clause, "Force Majeure" means an event beyond<br />
the control of the Supplier or Purchaser and not involving the<br />
Supplier's or Purchaser's fault or negligence. Such events may<br />
include, but are not restricted to, acts to the <strong>Nepal</strong> <strong>Telecom</strong> either in<br />
its sovereign or contractual capacity, wars or revolutions, fires,<br />
floods, epidemics, quarantine restrictions and freight embargoes.<br />
13.3 If a Force Majeure situation arises, the Supplier shall promptly<br />
notify the <strong>Nepal</strong> <strong>Telecom</strong> in writing of such condition and the cause<br />
thereof. Unless otherwise directed by the <strong>Nepal</strong> <strong>Telecom</strong> in writing,<br />
the Supplier shall continue to perform its obligations under the<br />
Contract as far as is reasonably practical, and shall seek all<br />
reasonable alternative means for performance not prevented by the<br />
Force Majeure event.<br />
14 Insurance<br />
14.1 The goods supplied under the Contract shall be fully insured in a<br />
freely convertible currency against any loss or damage incidental to<br />
manufacture or acquisition, transportation, storage and delivery in<br />
the manner specified in the Clause No. - 14.3 of this section.<br />
14.2 The insurance policy shall be issued or counter issued by one of the<br />
insurance company incorporated in <strong>Nepal</strong>. Any claim under<br />
insurance policy shall be lodged with such insurance company in<br />
<strong>Nepal</strong> and claim shall be released /paid to the <strong>Nepal</strong> <strong>Telecom</strong>, if<br />
applicable.<br />
14.3 The insurance shall be in an amount equal to 110 % of the CIF value<br />
of the goods from "warehouse to warehouse" on "all risks" basis (as<br />
per Institute Cargo Clauses – A) including risks of theft, pilferage,<br />
non delivery (TPND), strike, riots, civil commotion (SRCC) and war<br />
clauses. All the items shall be fully insured by the supplier up to the<br />
final destinations.<br />
14.4 The insurance policy shall remain valid till sixty (60) days after the<br />
delivery of all the goods at the <strong>Nepal</strong> <strong>Telecom</strong>'s respective stores.<br />
14.5 Any item/part damage/ lost shall be replaced by the Supplier free of<br />
charge at first and the insurance claim shall be made by the Suppliers<br />
to recover the cost of damaged/ lost goods and the <strong>Nepal</strong> <strong>Telecom</strong><br />
will extend all the necessary co-operation in this regard.<br />
15 Patent Rights<br />
The Supplier shall indemnify the <strong>Nepal</strong> <strong>Telecom</strong> against all third -<br />
party claims of infringement of patent, trademark or industrial design<br />
rights arising from use of the goods (equipment and software) or any<br />
part thereof in <strong>Nepal</strong>.<br />
16 Documents<br />
16.1 Upon shipment, the Supplier shall notify the <strong>Nepal</strong> <strong>Telecom</strong> and the<br />
Insurance company by fax and email the full details of the shipment<br />
including contract number, description of goods, quantity, the airway<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 22 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
bill/ bill of lading, or truck receipt number and date, port of loading,<br />
date of shipment, port of discharge, L/C number etc. The Supplier<br />
shall send by courier service a copy of following documents to the<br />
<strong>Nepal</strong> <strong>Telecom</strong> with a copy to the Insurance company:<br />
i. Five (5) copies of the Supplier's invoices showing goods<br />
description, quantity, unit price, total amount and L/C number.<br />
ii. Original and four (4) copies of the negotiable clean airway bill,<br />
bill of lading, or truck receipt marked freight prepaid and four<br />
(4) copies of non-negotiable airway bill/ bill of lading or truck<br />
receipt with LC number.<br />
iii. Five (5) copies of packing list identifying contents of each<br />
package;<br />
iv. Insurance Certificate;<br />
v. Manufacture’s /supplier’s guarantee certificate;<br />
vi. Certificate of origin issued by chamber of commerce<br />
vii. Manufacturer's factory inspection report<br />
viii. Factory Inspection Certificate issued by Manager of Material<br />
Management (MMD) of the <strong>Nepal</strong> <strong>Telecom</strong> as per the<br />
Inspection Report submitted by <strong>Nepal</strong> <strong>Telecom</strong> Inspector.<br />
ix. Pre-Shipment Inspection Certificate certified/ issued by the<br />
recognized International Surveyor.<br />
However, the requirement of the certificate and name of the<br />
international surveyor will be finalized during contract<br />
negotiation.<br />
16.2 A set of above mentioned non-negotiable documents shall be<br />
received by <strong>Nepal</strong> <strong>Telecom</strong> within seven (7) days from the date of<br />
dispatch of goods and if not received, the supplier shall be<br />
responsible for any consequential expenses and effects.<br />
17 Factory Inspection<br />
The Supplier shall provide Factory Inspection for two (2) <strong>Nepal</strong><br />
<strong>Telecom</strong>’s senior inspector for the period of five (5) working days.<br />
Please refer to the Clause No. 12 of Section VIII: Technical<br />
Specification, Chapter 1<br />
18 Training<br />
The Supplier is required to provide trainings to the three (3) <strong>Nepal</strong><br />
<strong>Telecom</strong>’s engineers for the period of fifteen (15) working days in<br />
the manufacturer’s premises. Please refer to the Clause No. 11 of<br />
Section VIII: Technical Specification, Chapter 1<br />
19 Additional Order<br />
<strong>Nepal</strong> <strong>Telecom</strong> shall have the right to order additional goods and<br />
services up to twenty percent (20%) of the total contract price during<br />
the contract validity period i.e. until expiry of warranty. The unit<br />
prices for additional orders shall not exceed the contract unit prices.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
20 Termination of Contract<br />
20.1.0 Terminations for Default<br />
<strong>Nepal</strong> <strong>Telecom</strong> may, without prejudice to any other remedy for the<br />
breach of contract, by written notice of default sent to Supplier,<br />
terminate this contract in whole or in part:<br />
(a) If the Bidder fails to sign an agreement<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 23 of 54
Clause<br />
No.<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
(b) If the Supplier fails to deliver any or all of the Goods within the<br />
time period (s) specified in the Contract, or any extension thereof<br />
granted by the purchaser.<br />
(c) If the Supplier fails to perform any other contractual obligation<br />
(s) under the contract;<br />
(d) If the Supplier, in either of the above circumstances, does not<br />
cure its failure within a period of thirty (30) days (or such longer<br />
period as the Purchase may authorize in writing) after the receipt<br />
of the default notice from the Purchaser.<br />
(e) If it is proved that the Contractor has committed substantial<br />
defect in implementation of the contract or has not substantially<br />
fulfilled his obligations under the contract or the completed work<br />
is not of the specified quality as per the contract ,<br />
(f) If convicted by a court of law in a criminal offence which<br />
disqualifies the bidder from participating in the contract.<br />
(g) If it is proved that the contract agreement signed by the bidder<br />
was based on false or misrepresentation of bidder’s qualification<br />
information,<br />
(h) Other acts mentioned in the Bidding documents.<br />
20.1.1 After this, necessary action will be carried out to black list the<br />
Supplier and the notice of black listed shall be circulated to all<br />
departments of <strong>Nepal</strong> <strong>Telecom</strong>. The Supplier who has been black<br />
listed shall not be eligible to participate in any tender and sealed<br />
quotations of the <strong>Nepal</strong> <strong>Telecom</strong>.<br />
20.1.2 <strong>Nepal</strong> <strong>Telecom</strong> shall also forward the necessary paper to the Public<br />
Procurement Monitoring Office (PPMO) to black-list the Contractor.<br />
Without prejudice to any other rights of the Purchaser under this<br />
Contract, the PPMO may blacklist a Bidder for his conduct up to<br />
three years.<br />
20.2 Terminations for Convenience<br />
<strong>Nepal</strong> <strong>Telecom</strong> may terminate the Contract, in whole or in part, at<br />
any time for its convenience. The notice of termination shall specify<br />
that termination is for the <strong>Nepal</strong> <strong>Telecom</strong>’s convenience, the extent<br />
to which performance of work under the contract is terminated, and<br />
the date upon which such termination becomes effective.<br />
However, payment as per the contract payment terms shall be made<br />
to the Supplier for the performance of work under the contract<br />
already executed in accordance with the contract at the time of<br />
contract termination.<br />
21 Arbitration<br />
21.1 If any dispute arises between the contracting parties in connection<br />
with or arising out of contract or the execution of the contract,<br />
whether the execution of works after the completion of works and<br />
whether before or after the repudiation or termination of the contract<br />
including any disagreement by either party with any action, inaction<br />
certification, the matter shall be settled by arbitration under United<br />
Nation Commission on International and Trade Law (UNCITRAL)<br />
Arbitration Rules.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 24 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
21.2 Arbitration shall take place in Kathmandu, <strong>Nepal</strong> and shall be<br />
conducted in English Language.<br />
21.3 The Arbitral Tribunal shall consists of three arbitrators appointed as<br />
follows:<br />
(a) Each contracting parties shall appoint only one arbitrator from<br />
their sides<br />
(b) The third arbitrator shall be appointed by agreement of the above<br />
mentioned two arbitrators.<br />
22 Confidentiality<br />
Supplier shall not disclose to third parties, and shall use their best<br />
efforts to ensure that their employees keep secret, all the proprietary<br />
information obtained directly or indirectly by the Supplier, including<br />
without limitation, documents or improvements or design, processes,<br />
know-how and other unpublished information, except as may be<br />
authorized in writing by <strong>Nepal</strong> <strong>Telecom</strong>.<br />
Bidder shall state as:<br />
Fully Compliant<br />
/Partially Compliant<br />
/Non Compliant<br />
****End of Section IV ****<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 25 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section V : Bid Form<br />
Sample Form No. - 1 Date : _____ ,2010<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation and Commissioning of Over The Air<br />
(OTA) Platform System.<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Material Management Department,<br />
Central Office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong>.<br />
Gentlemen:<br />
Having examined the bidding documents including addenda Nos.: ------------(Insert number), the receipt of<br />
which is hereby duly acknowledged, we, the undersigned, offer to Supply, Delivery, Installation and<br />
Commissioning of Over The Air (OTA) Platform System in conformity with the said bidding documents<br />
for the sum of --------------------(Specify bid price in US$ or EURO and total price of inland delivery in NRs., if<br />
applicable, in figure and words) or such other sums as may be ascertained in accordance with the schedule of<br />
prices attached herewith and made part of this bid.<br />
We undertake, if our bid is accepted, to complete supply, delivery, installation and commissioning of all the<br />
items specified in the contract within ------ (Specify days) days calculated from date of signing of the Contract.<br />
If our bid is accepted we will obtain the guarantee of a bank in a sum equivalent to Ten (10) % of the<br />
Contract Sum for the due Performance of the Contract.<br />
Commission and gratuities, if any, paid to or to be paid by us to agents-relating to his bid, and to contract<br />
execution if we are awarded the contract, are listed below :<br />
Name and Address of Local Agent Amount & Currency Purpose of Commission Gratuities<br />
__________________ ______________ ______________<br />
(if none, state “none”)<br />
Our bid is valid up to 1 st July, 2010 and it shall remain binding upon us and may be accepted at any time before<br />
the expiration of this validity.<br />
Until a formal contract is prepared and executed, this bid, together with your written acceptance thereof in your<br />
notification of award shall constitute a binding contract between us.<br />
We understand that you are not bound to accept the lowest or any bid you may receive.<br />
Dated: ----------------(Specify date)<br />
Signature ______________<br />
Signature<br />
Name : Name :<br />
Designation:<br />
Designation:<br />
(Witness)<br />
Duly Authorised to sign<br />
Address<br />
bid for and on behalf of<br />
Official Seal:<br />
(In the Capacity of),<br />
Official Seal:<br />
Note : This Bid Form shall be duly filled, signed, dated and stamped with official seal. Bid Form not duly filled, signed,<br />
dated and stamped with official seal will not be considered for evaluation.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 26 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section V : Bid Security Form<br />
Sample Form No. - 2<br />
Whereas ---------------(name of the bidder) [ hereinafter called "the Bidder"] has submitted its Bid dated --<br />
---------------(date of submission of bid) for tender No. NDCL/19/066-67 for Supply, Delivery,<br />
Installation and Commissioning of Over The Air (OTA) Platform System (hereinafter called "the<br />
Bid").<br />
KNOW ALL PEOPLE by these presents that WE,--------- (name of bank) of <strong>Nepal</strong>, having our registered<br />
office at -------(address of bank) [hereinafter called "the Bank"], are bound unto <strong>Nepal</strong> Doorsanchar<br />
Company Limited [hereinafter called "the Purchaser"] in the sum of ------(currency and amount) for<br />
which payment well and truly to be made to the said purchaser, the bank binds itself, its successors, and<br />
assigns by these presents. Sealed with the common seal of the said bank this--------(specify date).<br />
THE CONDITIONS of this obligation are:<br />
1. If the Bidder withdraws its Bid during the period of Bid validity specified by the Bidder on the Bid Form;<br />
OR<br />
2. If the Bidder, having been notified of the acceptance of its Bid by the Purchaser during the period of Bid<br />
validity:<br />
(a) Fails or refuses to sign the contract agreement within stipulated time, or<br />
(b) Fails or refuses to furnish the Performance Security, in accordance with the clause No. - 4 of Section IV :<br />
Conditions of Contract (COC),<br />
We undertake to pay to the Purchaser up to the above amount upon receipt of its first written demand,<br />
without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser will note<br />
that the amount claimed by it is due to its owing to the occurrence of one or both of the two conditions,<br />
specifying the occurred condition or conditions.<br />
This guarantee will remain in force up to 31 st July, 2010 and any demand in respect there of shall<br />
reach the Bank not later than the above date.<br />
________________________________<br />
[Signature and Official Seal of the Bank]<br />
________________________________________________________________________________<br />
The list of banks located in <strong>Nepal</strong> as per clause No. – 4 of section II: Invitation for Bids (IFB) have been short listed and<br />
acceptance to <strong>Nepal</strong> <strong>Telecom</strong> for the purpose of Bid security.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA) Platform<br />
System<br />
Page 27 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section V : Performance Security Form<br />
Sample Form No. - 3<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Material Management Department,<br />
Central Office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong>.<br />
WHEREAS ------(name of supplier) [hereinafter called "the Supplier"] has undertaken, in pursuance of<br />
Contract No. NDCL/19/066-67 for Supply, Delivery, Installation and Commissioning of Over The<br />
Air (OTA) Platform System [hereinafter called "the Contract"]<br />
AND WHEREAS it has been stipulated by you in the said contract that the supplier shall furnish you with<br />
a bank guarantee by a reputable bank for the sum specified therein as security for compliance with the<br />
supplier's performance obligations in accordance with the contract<br />
AND WHEREAS we have agreed to give the supplier a guarantee:<br />
THEREFORE WE hereby affirm that we are guarantors and responsible to you, on behalf of the supplier,<br />
up to a total of ------(specify currency and amount of guarantee in figure and words), and we undertake to<br />
pay you, upon your first written demand declaring the supplier to be in default under the contract and<br />
without cavil or argument, any sum or sums within the limits of ------(specify currency and amount of<br />
guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demand<br />
for the sum specified therein.<br />
This guarantee is valid until the -----------------.<br />
Signature and Official Seal of the Guarantors<br />
[Name] --------------------------<br />
[Designation] --------------------------<br />
[Date]--------------------<br />
[Address]---------------<br />
____________________________________________________________________________<br />
The list of banks located in <strong>Nepal</strong> as per clause No. – 4 of section II: Invitation for Bids (IFB) have been short listed<br />
and acceptance to <strong>Nepal</strong> <strong>Telecom</strong> for the purpose of performance security.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 28 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Sample Form: 4<br />
Section V: License Agreement Form<br />
To:<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Material Management Department,<br />
Central Office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong>.<br />
License for {Name of the product}<br />
1. In consideration of the Contract No. NDCL/19/066-67, {Name and address of the<br />
software/product manufacturer} grants to <strong>Nepal</strong> <strong>Telecom</strong> a fully paid-up perpetual irrevocable<br />
non-exclusive and non-transferable license on {name of the software product} with effect from<br />
the delivery date throughout the territory of <strong>Nepal</strong> to access and use the Products, including all<br />
inventions, designs and marks embodied therein, supplied under the Contract No. NDCL/19/066-<br />
67 (hereinafter called the Licensed Products), which software may be:<br />
a) used or copied for use on or with the Platforms for which they were acquired;<br />
b) reproduced for safekeeping or backup purposes;<br />
c) copied for use in any development of the External Programs by <strong>Nepal</strong> <strong>Telecom</strong><br />
d) disclosed to and reproduced for use by the support service supplier or their subcontractors<br />
e) used or copied for use on or transferred to replacement computers<br />
f) subject to audit by the supplier to verify compliance with the license agreement<br />
g) copied for use in quality assurance of the Programs<br />
2. <strong>Nepal</strong> <strong>Telecom</strong> shall use the Licensed Products in its own business only as<br />
<strong>Telecom</strong>munication Service Provider in <strong>Nepal</strong>.<br />
3. {Name of the software/ product manufacturer} warrants that:<br />
a) It has full power and authority to grant the license to use the Programs and the information<br />
contained in the Manuals and associated documentation;<br />
b) The Programs will be fit for their purpose and will operate in accordance with the<br />
specifications and the manuals and related documents agreed between (a) <strong>Nepal</strong> <strong>Telecom</strong> and<br />
(b) {Name of the software /product manufacturer} and that the Program will be free from<br />
Material Defects;<br />
c) The Program will operate on the Platforms<br />
d) {Name of the software /product manufacturer} will provide correction of defects during<br />
entire operational life time of the offered equipment under the arrangements of<br />
NDCL/19/066-67<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 29 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
4. {Name of the software/ product manufacturer} warrants that <strong>Nepal</strong> <strong>Telecom</strong>’s use of the<br />
Licensed Products will not constitute an infringement of a patent, design right, copyright or any<br />
other proprietary rights of any person. {Name of the software/ product manufacturer} indemnifies<br />
<strong>Nepal</strong> <strong>Telecom</strong> and will save and hold <strong>Nepal</strong> <strong>Telecom</strong> harmless from and against all loss,<br />
damage, costs and expenses (including legal expenses) and liabilities of every kind whatsoever<br />
arising out of or in connection with any such claims, suit or proceedings.<br />
5. This License shall be construed in accordance with and governed by the law of <strong>Nepal</strong>. Each party<br />
irrevocably agrees to submit to the exclusive jurisdiction of the Courts of <strong>Nepal</strong> in respect of any<br />
dispute, suit, action or proceedings which may arise out of or in connection with this License.<br />
Signed by_____________________<br />
For and on behalf of {Name of the software/ product manufacturer}<br />
Name:<br />
Title:<br />
Stamp:<br />
End of Section V<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 30 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section VI<br />
Schedule of Requirement<br />
Tender No. DCL NDCL/19/066-67 for Supply, Delivery, Installation and Commissioning of the<br />
Over The Air (OTA) Platform System<br />
SN Description Unit Quantity<br />
1 Goods<br />
1.1 Over The Air (OTA) Platform System (HW & SW) Lot 1<br />
2 Services<br />
2.1 Training for 3 Persons (Clause No. 11 of Section VIII, Chapter 1) Days<br />
(Working)<br />
15<br />
2.2 Factory Inspection ( 2 Inspectors) (Clause No. 12 of Section VIII, Chapter Days<br />
1)<br />
(Working)<br />
5<br />
2.3 Installation, Testing and Commissioning (Clause No. 5 of Section VIII,<br />
Chapter 1)<br />
Lot 1<br />
3 Warranty (Clause No. 8 of Section VIII, Chapter 1) Year 1<br />
4 Extended Warranty (Clause No. 14 of Section VIII, Chapter 1) Year 3<br />
5 Up-gradation Cost (Clause No. 15 of Section VIII, Chapter 1) Lot 1<br />
6 CDMA support (Optional, Clause No. 16 of Section VIII, Chapter 1 ) Lot 1<br />
Note :<br />
If the destination and quantity require changing the <strong>Nepal</strong> <strong>Telecom</strong> shall notify the supplier in<br />
appropriate time.<br />
End of Section VI<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 31 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section VII :<br />
Price Schedule and Quantity Thereof<br />
Name of Bidder: ______________________________________<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation and Commissioning of the Over The<br />
Air (OTA) Platform System.<br />
Mode of Shipment: By Air<br />
SN<br />
Description<br />
Make/Model<br />
Manufacturer<br />
Country of<br />
Shipment<br />
Country of<br />
Origin<br />
Unit<br />
Quantity<br />
Unit price<br />
FOB port of<br />
loading in<br />
US$ or EUR<br />
Unit price CIP<br />
(by air) MSD<br />
Store,<br />
Pulchowk,<br />
Lalitpur in<br />
US$ or EUR<br />
Total price CIP<br />
(by air)<br />
MSD Store,<br />
Pulchowk,<br />
Lalitpur in<br />
US$ or EUR<br />
Part-I:<br />
1 Goods (HW &<br />
SW)<br />
Over The Air<br />
(OTA) Platform<br />
1.1 System (2 sets<br />
production and<br />
standby)<br />
Sub Total of<br />
A<br />
Goods<br />
Part-II:<br />
2<br />
Services<br />
Training for 3<br />
Persons (Clause<br />
2.1<br />
No. 11 of Section<br />
VIII, Chapter 1)<br />
Factory<br />
Inspection for 2<br />
Inspectors<br />
2.2<br />
(Clause No. 12 of<br />
Section VIII,<br />
Chapter 1)<br />
Installation,<br />
Testing and<br />
Commissioning<br />
2.3<br />
(Clause No. 5 of<br />
Section VIII,<br />
Chapter 1)<br />
Warranty (Clause<br />
3 No. 8 of Section<br />
VIII, Chapter 1)<br />
Extended<br />
Warranty (Clause<br />
4<br />
No. 14 of Section<br />
VIII, Chapter 1)<br />
5 Up-gradation<br />
Cost (Clause No.<br />
15 of Section<br />
Lot 1<br />
Days<br />
(Work<br />
ing)<br />
Days<br />
(Work<br />
ing)<br />
15<br />
5<br />
Lot 1<br />
Year 1<br />
Year 3<br />
Lot 1<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 32 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
VIII, Chapter 1)<br />
6 CDMA support<br />
(Optional,<br />
Clause No. 16 of<br />
Section VIII,<br />
Chapter 1 )<br />
Sub Total of<br />
B<br />
Service<br />
C Total (C=A+B)<br />
Lot 1<br />
Total Bid Price CIP Mobile Service Directorate Store, Pulchowk, Lalitpur by air in US$ or EUR (in figure):<br />
________________ (In words : __________________________________________________________ )<br />
Breakdown Price of the goods (Part-I)<br />
(a) Total FOB price of the goods (Part-I) in US$ or EUR (in figure): ________<br />
(b) Total Freight Cost of the goods in US$ or EUR (in figure): ________<br />
(c) Total Insurance Cost of the goods in US$ or EUR (in figure): ________<br />
(d) Total Bid Price CIP Mobile Service Directorate Store, Pulchowk, Lalitpur in US$ or EUR (a+b+c) ------<br />
Signature of the Bidder: __________________________<br />
Full Name: __________________________________<br />
Designation: ________________________<br />
Bidder's official seal and date: __________________<br />
Note<br />
In case of discrepancy between unit price and total, the unit price shall prevail.<br />
In case of discrepancy between unit price in words and unit price in figures, the unit price<br />
in words shall prevail.<br />
In case of discrepancy between hard copy and soft copy, the hard copy shall prevail.<br />
The bidder shall indicate the currency as per clause No. – 6 "Bid prices and Bid currency"<br />
of section III : ITB.<br />
The bidder shall provide Bill of Material (BOM) in a separate sheet with detail unit level<br />
breakdown for each item. The BOM must include FOB and CIP unit price of all the items<br />
(breakdown).<br />
Unit price of all the items (including Free of Cost item) shall be provided.<br />
The bidder shall provide all the items which are not mentioned above but necessary to run<br />
the system for each system. The price shall be considered for evaluation<br />
End of Section VII<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 33 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section VIII: Technical Specification<br />
Chapter 1: General Technical Specification<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
1 General<br />
<strong>Nepal</strong> <strong>Telecom</strong> (NT) is the largest telecomm operator in <strong>Nepal</strong> with an<br />
active subscriber base above 2.5 Million GSM subscriber. This huge<br />
customer base creates a unique market opportunity for <strong>Nepal</strong> <strong>Telecom</strong><br />
to introduce new and innovative services to its mobile subscribers in a<br />
shared opportunity situation, whereby both the <strong>Nepal</strong> <strong>Telecom</strong> and the<br />
end user both would get benefited.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
With the advance of network technology, mobile phones have changed<br />
from an expensive communication tool into a popular communication<br />
tool and even an amusement tool. Various data services and value<br />
added services for mobile phones, including SMS,USSD, MMS,<br />
WAP, download, and streaming, emerge one by one. Since mobile<br />
networks are becoming increasingly complex, only few users can<br />
correctly set parameters for a certain service.<br />
To ensure that various data and value added services can be easily<br />
used, NT wants to introduce Over the air interface (OTA) that shall set<br />
parameters of mobile phones. It shall provide necessary parameters for<br />
terminals accessing a network service such as connection information<br />
and application information. It shall help ordinary users to<br />
conveniently use services and applications.<br />
NT intends to provide this service with the following intentions in<br />
view<br />
• To continue as the pioneer in installing state of the art cellular<br />
services for the loyal customers<br />
• To create high end retention value in current customer base &<br />
attract new ones.<br />
• Provide this service for subscribers of all classes as much as<br />
possible with new & interactive service features<br />
NT wishes to implement a complete solution for OTA Provision<br />
Service and self care services to its Customer.<br />
1.1 Scope<br />
The scope of work under his specification includes the following<br />
1.1.1 Supply and delivery of hardware and software of the proposed Over<br />
The Air Platform System<br />
1.1.2 Installation, testing and commissioning of the offered OTA<br />
Platform system<br />
The installation and commissioning of the complete new hardware and<br />
software shall be carried out without disturbance/damage to the service<br />
in operation.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 34 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
1.1.3 Training to <strong>Nepal</strong> <strong>Telecom</strong> personnel.<br />
The bidder shall train at least 3 personnel of NT working in GSM<br />
department<br />
1.1.4 Warranty Service<br />
2 Overview of the System<br />
2.1 An OTA platform is a system able to perform a secure remote<br />
management of data and applications on (U)SIM cards.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
The OTA platform should allow to download, update or remove data<br />
on files and applications on specific (U)SIM card or group of (U)SIM<br />
cards. For application management, the system can also lock and<br />
unlock the service for the end-user. It is also possible to retrieve<br />
information directly from the card through the card audit function.<br />
The main objective of the OTA platform is to provide the means to<br />
administrate the 3G/GSM operator fleet of (U)SIM cards all along the<br />
card life cycle from post-issuance, in order to be able to remotely<br />
customise subscribers’ services. It is important to know and to control<br />
for each card its contents and state like the 3G/GSM files profile, the<br />
current available memory, the number and name of loaded<br />
applications, their state.<br />
Each of the above mentioned functions must also include a<br />
compatibility checking (subscriber/application compatibility,<br />
application/card compatibility, etc)<br />
3(*) Vendor’s Profile and Experience (*)<br />
3.1 The bidder has to be a manufacturer/developer of the offered product<br />
3.2 The bidder shall provide full company profile and establishment<br />
history.<br />
3.3 The manufacturer/developer shall have supplied and installed OTA to<br />
at-least 5 (five) different operators (<strong>Telecom</strong> Company), out of which<br />
at least three (3) operators shall be from three (3) different countries<br />
outside the country of origin.<br />
3.4 The bidder shall submit user satisfactory performance certificate from<br />
at least three (3) different telecom operators from three (3) different<br />
countries in Americas, Europe, Australia or Asia.<br />
3.5 Bidder shall be ISO certified and SAS certified<br />
3.6 The Bidder shall provide authentic certificates of minimum one year<br />
of successful Installation, operation and maintenance of minimum two<br />
(2) different operators with installed OTA Platform System in<br />
Americas, Europe, Australia or Asia.<br />
3.7 The bidder must have three (3) years minimum cumulative sales<br />
turnover of and above USD 10 millions which shall be supported by<br />
audited financial statements.<br />
3.8 The bid which does not meet any one of the requirement as mentioned<br />
in above clauses shall not be considered for evaluation and the bid<br />
shall be rejected.<br />
4 Capacity<br />
The offered system shall cater to the 10 (ten) million GSM<br />
subscribers.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 35 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
5 Installation, testing and commissioning of the complete Over The<br />
Air Platform System<br />
5.1 The installation and commissioning of the complete new hardware and<br />
software shall be carried out with minimum disturbance to the service<br />
in operation and the vendor shall make all necessary arrangements<br />
including supply of additional equipment so as not to disturb the<br />
services offered to the existing service<br />
5.2 The vendor shall be fully responsible for timely and proper<br />
installation, testing and commissioning of the entire system<br />
5.3 The vendor shall submit along with the offer a comprehensive<br />
implementation plan to give clear idea as to how the job shall be<br />
carried out without service interruption<br />
5.4 The service interruption during the cut-over of the network shall not<br />
exceed two working day.<br />
5.5 The vendor shall associate <strong>Nepal</strong> <strong>Telecom</strong> personnel during<br />
installation, testing and commissioning of the System. The purpose of<br />
engaging <strong>Nepal</strong> <strong>Telecom</strong>’s engineers in the installation, testing and<br />
commissioning is to cut down the installation cost as well as to give<br />
them first hand knowledge about the system.<br />
5.6 The Supplier shall engage the experienced people in the installation,<br />
testing and commissioning of the offered system. The Bidder shall<br />
provide bio-data of all personnel who shall be engaged, including their<br />
experiences. <strong>Nepal</strong> <strong>Telecom</strong> shall have full authority to reject and ask<br />
the Bidder to arrange experienced personnel if experiences of the<br />
proposed personnel is inadequate.<br />
5.7 The proposed system shall have facility for login from the front-end<br />
and back-end separately.<br />
5.8 The vendor shall provide root-level access to <strong>Nepal</strong> <strong>Telecom</strong> for<br />
administration of database system.<br />
6(*) Acceptance<br />
The Supplier shall provide the acceptance test procedure for approval<br />
at least a month before the delivery. <strong>Nepal</strong> <strong>Telecom</strong> shall have the<br />
authority to approve or reject the acceptance test procedure and to<br />
include in its discretion any other test in the acceptance test procedure<br />
either to test the requirements within the <strong>Nepal</strong> <strong>Telecom</strong>’s Technical<br />
Specification and/or to clarify doubts on the integrity of the<br />
equipment under test. During Acceptance testing the <strong>Nepal</strong> <strong>Telecom</strong>’s<br />
Acceptance Test team shall be free to perform additional tests not<br />
included in the approved acceptance test procedure, but within the<br />
<strong>Nepal</strong> <strong>Telecom</strong>’s Specification and such additional tests shall be<br />
considered as part of approved acceptance test procedure. The<br />
Supplier shall make necessary arrangements for such test, including<br />
the tools and test equipment required for the tests.<br />
6.1 Provisional Acceptance Test (PAT)<br />
6.1.1 The Acceptance testing of Hardware and each module of application<br />
software shall be carried out as they are delivered, installed and ready<br />
for putting into operation. After satisfactory completion of the<br />
provisional acceptance testing of each subsystem (hardware/software<br />
module), the Provisional Acceptance Certificate shall be issued. The<br />
bidder shall propose tests a) to verify the Technical specification<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 36 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
requirements b) for detection of errors and c) any other tests as found<br />
necessary by the vendor.<br />
6.1.2 During the provisional testing, besides the above tests, the following<br />
conditions shall also be fulfilled:<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
1. All hardware specified in the contract shall be fully functional.<br />
2. Errorless functioning of each software module of the system.<br />
3. User interfaces and report layouts as expected<br />
4. Totality of entries, queries, reports, check points and controls for<br />
efficient operation of the module<br />
5. The following documents shall be provided to <strong>Nepal</strong> <strong>Telecom</strong>:<br />
a) Installation Manual<br />
b) Interconnection details including scripts if used.<br />
c) Functional description of the entire system<br />
d) Data dictionary, table structure and their relationship<br />
e) System operational and maintenance manuals<br />
f) Users guides for all types of users in the system<br />
6. All documents shall be in paper and electronic media.<br />
7. After completion of the Provisional Acceptance Testing, <strong>Nepal</strong><br />
<strong>Telecom</strong> will issue the Provisional Acceptance Certificate<br />
(PAC)or Rejection Letter within fourteen (14) days from the date<br />
of completion of the provisional acceptance testing. If all the tests<br />
are successfully performed or if only some minor deficiencies are<br />
noticed, the Provisional Acceptance Certificate will be issued<br />
with the condition that the minor deficiencies will be cleared<br />
within one month from the date of issuance of the certificate.<br />
8. Issuance of Provisional Acceptance Certificate will not prejudice<br />
any claim with respect to any defect or malfunction, which may<br />
subsequently develop during the warranty period.<br />
9. <strong>Nepal</strong> <strong>Telecom</strong> will put the system for commercial operation after<br />
the Provisional Acceptance Testing is completed provided the<br />
acceptance testing is completed successfully according to the<br />
contract schedule. If the testing and commissioning of the system<br />
is delayed beyond the contract schedule period and/or if there are<br />
major deficiencies, <strong>Nepal</strong> <strong>Telecom</strong> will have full authority to put<br />
the system into commercial service before issuing Provisional<br />
Acceptance Certificate. Under such circumstances, the supplier is<br />
required to make the basic functions and services in place, ready<br />
for bringing the system into production use and provide<br />
maintenance service (technical support and maintenance of<br />
Hardware and Software) from the date the system is brought into<br />
commercial service at no additional cost to <strong>Nepal</strong> <strong>Telecom</strong>.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 37 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
10. If the System fails to meet the standards of performance during<br />
the Stabilization period, <strong>Nepal</strong> <strong>Telecom</strong> may, at its option, repeat<br />
another cycle of Stabilization Period, request a replacement, or<br />
terminate the Contract for Default and/or return the System for<br />
appropriate credits.<br />
11. Unsatisfactory performance, interconnectivity or integration<br />
between software packages, computer systems and/or with<br />
workstations may result in the rejection of part or all of the<br />
System.<br />
12. Custom developed or customized Application Software shall be<br />
subjected to a full and comprehensive Acceptance test for each<br />
business or technical function to be automated (module). The<br />
Supplier is required to give at least 15 days written notification to<br />
the Purchaser prior to the commencement of the test for the<br />
module under consideration, to enable the Purchaser to schedule<br />
the required resources. Any discovered “bugs” or problems will<br />
be corrected expeditiously by the Supplier and no later than<br />
15days after formal notification of the problem.<br />
13. If, at any case, <strong>Nepal</strong> <strong>Telecom</strong> causes any delays in the system<br />
implementation process, the vendor/bidder shall not be deemed<br />
responsible for that.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
6.2 Stabilization Period<br />
Upon successful completion of the Provisional Acceptance Tests and<br />
issuance of the Provisional Acceptance Certificate, the Stabilization<br />
Period of ninety (90) days, shall commence. The stabilization period<br />
shall be considered successfully completed if each of the following<br />
requirements is met during ninety (90) consecutive days. <strong>Nepal</strong><br />
<strong>Telecom</strong> will issue a certificate to certify successful completion of<br />
stabilization period.<br />
1) The service availability of offered system shall be more than<br />
99.9% of the time.<br />
2) No single outage of the offered modules shall exceed duration<br />
of one hour due to equipment failure.<br />
3) Major faults or any fault affecting all the customers shall be<br />
rectified within 24 hours.<br />
4) Minor faults, not affecting the network service, reported to the<br />
supplier during this period shall be rectified within one week.<br />
5) The supplier’s support team shall provide regular O&M<br />
reports on daily, weekly and monthly basis during the<br />
stabilization period. The contents and format of such reports<br />
shall be prepared by the supplier and approved by <strong>Nepal</strong><br />
<strong>Telecom</strong> before start of the Provisional Acceptance Testing.<br />
If all the requirements mentioned in the preceding Clause are not met,<br />
another stabilization period of ninety (90) days shall be put into effect<br />
from the last date of occurrence of the fault / outage or failure.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 38 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
6.3 Final Acceptance<br />
<strong>Nepal</strong> <strong>Telecom</strong> will issue the Final Acceptance Certificate after the<br />
supplier fulfills the following requirements.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
1. Successful completion of stabilization period<br />
2. Successful implementation of all the technical requirements of<br />
<strong>Nepal</strong> <strong>Telecom</strong>’s Tender Specification and other obligations as<br />
per the contract.<br />
3. Clearance of all deficiencies from the Provisional Acceptance<br />
Testing and pending faults (support issues).<br />
4. The Final Acceptance Certificate shall not be issued until the<br />
supplier fulfills all above requirements.<br />
6.4 Issuance of Final Acceptance Certificate (FAC)<br />
<strong>Nepal</strong> <strong>Telecom</strong>, with full cooperation and assistance from the Supplier,<br />
shall conduct formal Acceptance tests on the installed Systems to<br />
verify their conformance with the Contract requirements. Written<br />
certification of Acceptance shall be issued by <strong>Nepal</strong> <strong>Telecom</strong> only<br />
after successful completion of the Acceptance tests. Acceptance<br />
testing shall be subject to the following provisions:<br />
1. Hardware testing and Application Software testing shall be<br />
performed separately. Application Software consisting of<br />
multiple modules shall be tested one module at a time.<br />
2. Acceptance testing shall be carried out to verify that the System<br />
meets the standards of performance defined in the Technical<br />
Specifications.<br />
3. Within two weeks from the end of the Acceptance test, <strong>Nepal</strong><br />
<strong>Telecom</strong> shall either issue the Provisional Acceptance of the Sub-<br />
System under test, or provide a written description of the<br />
deficiencies that must be rectified before the Sub-System can be<br />
accepted.<br />
4. If the System fails to meet the standards of performance during<br />
the Stabilization period, <strong>Nepal</strong> <strong>Telecom</strong> may, at its option, repeat<br />
another cycle of Stabilization Period, request a replacement, or<br />
terminate the Contract for Default and/or return the System for<br />
appropriate credits.<br />
5. Unsatisfactory performance, interconnectivity or integration<br />
between software packages, computer systems and/or with<br />
workstations may result in the rejection of part or all of the<br />
System<br />
7 Testing Compliance to Technical Requirement<br />
1) The standard features/facilities and the services, other than those<br />
required to meet the <strong>Nepal</strong> <strong>Telecom</strong> Tender Specification, shall be<br />
listed and shall also be provided. The detailed technical<br />
specification of the standard features facilities and the services<br />
shall be provided along with the bid.<br />
2) The bidder shall also give details of the other features/facilities and<br />
the services that can be made available by the offered system.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 39 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
3) The bidder shall include in the proposal the detailed technical<br />
information, drawings and functional descriptions of the offered<br />
equipment to support the Compliance to <strong>Nepal</strong> <strong>Telecom</strong> technical<br />
requirements.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
8 Warranty Period<br />
8.1 The one year period following the issuance of Final Acceptance<br />
Certificate (FAC) of the supplied system shall be termed as Warranty<br />
Period.<br />
8.2 The warranty shall cover repair and/or replacement of the hardware<br />
and Software product free of cost to NT. Only genuine items produced<br />
by the original Manufacturer/Developer shall be used for repair or<br />
replacement. The Warranty Period for replacement of Hardware and<br />
Software products shall be identical to the initial warranty period for<br />
the defective Software product unless otherwise specified.<br />
8.3 During the warranty period, the supplier shall also provide hardware<br />
and software support free of cost to NT for the products supplied<br />
under this bid.<br />
8.4 The Supplier represents and warrants that the Software product as<br />
delivered does not and shall not infringe any Intellectual Property<br />
Rights held by any third party and that it has all necessary rights, or at<br />
its sole expense shall have secured in writing all transfers of rights and<br />
other consents necessary to make assignments, licenses and other<br />
transfers of rights of Intellectual Property Rights and warranties set<br />
forth in the contract, and for <strong>Nepal</strong> <strong>Telecom</strong> exclusively to own or<br />
exercise all Intellectual Property Rights as provided in the contract<br />
8.5 Warranty Service<br />
The Supplier shall provide the following services free of cost to NT<br />
during the warranty period:<br />
a) Regular monitoring of the performance of the system and<br />
reporting to <strong>Nepal</strong> <strong>Telecom</strong>.<br />
b) Provide services of the experts on immediate basis within 48hrs<br />
of reporting incase of major problems affecting all the customers.<br />
c) Provide services of the experts if the resident personnel could not<br />
solve ay other problem within reasonable time.<br />
d) Provide at no additional cost to <strong>Nepal</strong> <strong>Telecom</strong> all product<br />
documentation, updates and new software releases within the<br />
warranty period. The updated releases shall be compatible to<br />
system platform, database, application and freeware if used<br />
8.6 The Supplier shall depute experienced personnel for one year to<br />
provide the warranty services mentioned above. The warranty period<br />
shall be extended and payment shall be withheld if the services<br />
mentioned are not provided to the satisfaction of <strong>Nepal</strong> <strong>Telecom</strong>. The<br />
warranty period shall be considered successfully completed only if all<br />
the repairs and support issues raised during the period are fully<br />
resolved to the satisfaction of <strong>Nepal</strong> <strong>Telecom</strong>.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 40 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
8.7 Warranty Completion Certificate (WCC)<br />
<strong>Nepal</strong> <strong>Telecom</strong> shall issue Warranty Completion Certificate (WCC)<br />
after the satisfactorily completion of one warranty period within 30<br />
days from the date of completion of one warranty period.<br />
9 Patent Rights and Software Licenses<br />
9.1 Software License<br />
The supplier shall provide software licenses for all the software<br />
products including third party software supplied under the contract.<br />
The licenses shall be issued in the name of <strong>Nepal</strong> <strong>Telecom</strong> by the<br />
Manufacturer/Developer of the Products. The license document shall<br />
be delivered along with the software products and documentation.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
The bidder shall clearly mention all the applicable software license<br />
fees that <strong>Nepal</strong> <strong>Telecom</strong> has to pay. This will be considered during<br />
evaluation.<br />
<strong>Nepal</strong> <strong>Telecom</strong> reserves right to reallocate equipment from one place<br />
to another within <strong>Nepal</strong>. No License fee shall be applicable now or in<br />
future if <strong>Nepal</strong> <strong>Telecom</strong> relocates the equipment within <strong>Nepal</strong>.<br />
10 Software Support<br />
1. The Supplier shall provide at least 1 year of warranty and<br />
maintenance support after successful implementation of the<br />
software in <strong>Nepal</strong> <strong>Telecom</strong>. Implementation shall be deemed<br />
successful after the Final Acceptance Certificate (FAC) at <strong>Nepal</strong><br />
<strong>Telecom</strong>.<br />
2. The Supplier shall provide technical support services for the<br />
provided system during the Warranty and Maintenance Period.<br />
3. In case of any problem in the system, the supplier shall<br />
commence “on site”, on-line diagnostics and “debugging” support<br />
within two hours of notification for the same by <strong>Nepal</strong> <strong>Telecom</strong>.<br />
Such diagnostics and debugging shall complete within four hours<br />
of such notification.<br />
4. Telephone hotline support in English for the Coverage Period<br />
with one hour maximum response time.<br />
5. Any type of problem shall be solved within a maximum of 48<br />
hours. In case of high level support from abroad, the problem<br />
shall be solved within a week.<br />
11 Training<br />
11.1 The bidder is required to provide trainings to the 3 (Three) <strong>Nepal</strong><br />
<strong>Telecom</strong>’s engineers for the period of 15 working days. The training<br />
shall be conducted at the premises of the Manufacturer/Developer.<br />
The training shall include the following detail<br />
1) Overview of the complete system<br />
2) Working details of hardware, software and operating systems<br />
3) Installation procedures and practices<br />
4) Operation and maintenance of the system<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 41 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
5) Installation and Commissioning testing<br />
6) System database and its management<br />
7) System Optimization and Performance measurement<br />
8) System Fault Diagnostics<br />
Training shall be conducted in such a way that trainees, after<br />
completion of the training, shall be able to handle, operate and<br />
maintain the OTAP system independently & effectively.<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
The trained personnel shall later be deputed for installation, testing,<br />
operation, maintenance and repair of the system in <strong>Nepal</strong>.<br />
11.2 Training Cost<br />
11.2.1 The bidder shall quote the price for the training. The price quoted shall<br />
include tuition fee, training materials, accommodation and local<br />
transport for the trainees. Two way air-fare and daily allowances for<br />
trainees shall be borne by <strong>Nepal</strong> <strong>Telecom</strong>.<br />
11.2.2 The trainees shall be insured for medical treatment and all kinds of<br />
risks during their stay in the supplier’s country. The insurance costs<br />
shall be included in the training cost.<br />
11.2.3 Detailed breakdown of training cost showing cost of each of the<br />
components indicated above shall be provided. The training cost shall<br />
be considered for evaluation of the bid.<br />
12 Factory Inspection and Testing of the Equipment<br />
12.1 All the equipments / applications shall be tested in the factory before<br />
the shipment. The test results shall be supplied with the equipment.<br />
<strong>Nepal</strong> <strong>Telecom</strong> shall depute two (2) Senior Inspectors to participate in<br />
the factory inspection and acceptance test of the offered system for a<br />
period of five (5) working days at the manufacturer’s premises. The<br />
supplier shall notify <strong>Nepal</strong> <strong>Telecom</strong>, the starting date of the inspection<br />
by <strong>Nepal</strong> <strong>Telecom</strong>’s Inspectors at least thirty days prior to the<br />
shipment. The bidder shall provide all the necessary test equipment,<br />
tools and help to test the system performance. The supplier shall<br />
correct, before the shipment of the equipment, all the deficiencies<br />
found during the testing.<br />
12.2 The bidder shall quote the price for the factory test separately. The<br />
price shall include accommodation, local transportation and medical<br />
insurance coverage for <strong>Nepal</strong> <strong>Telecom</strong>’s Senior Inspectors during the<br />
factory acceptance test. Two way air-fare and daily allowances for the<br />
Inspectors will be borne by <strong>Nepal</strong> <strong>Telecom</strong>.<br />
The cost of the factory inspection and testing will be considered<br />
for evaluation.<br />
13 Support Requirement<br />
1. 24 x 7 support from <strong>Nepal</strong> office & escalation to head quarters /<br />
2nd & 3rd tier support as required - list down locations of head<br />
quarters / 2nd & 3rd tier support<br />
2. 1 hours (Service Level Agreement) SLA response time for severe<br />
technical issues<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 42 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
3. 2 hours SLA response time for all technical issues<br />
4. Resolution SLA within 12 hours of all issues, details will be<br />
based on contract agreed<br />
5. The bidder shall clearly mention the dedicated contact person<br />
detail on all technical issues<br />
6. 24/7 support and communication from vendor provided via portal<br />
with phone support for immediate resolution purposes<br />
Bidder shall state as :<br />
Fully Compliant / Partially<br />
Compliant/Non Compliant<br />
14 Extended Warranty<br />
The Bidder shall quote for the extended warranty for three (3) years on<br />
the annual basis. The services to be rendered during the extended<br />
warranty period shall be identical to the warranty services as<br />
mentioned in clause 8. The cost of extended warranty period for three<br />
(3) years shall be considered for evaluation.<br />
The cost of extended warranty on annual basis shall be valid up to<br />
three (3) years after expiry of extended warranty period and if required<br />
by NT, will be extended in annual basis after completion of extended<br />
warranty<br />
15 The bidder shall quarterly update the offered system to support the<br />
latest version of the handsets as well as new handsets up to five (5)<br />
years of Commissioning.<br />
If additional cost to the up-gradation of the system is required, the<br />
bidder shall clearly mention the additional cost which shall be<br />
considered for the evaluation.<br />
16 The bidder shall quote the price to support the functionality of the<br />
offered system in CDMA system of 3.5 million subscribers of <strong>Nepal</strong><br />
<strong>Telecom</strong>, as an optional item.<br />
The optional item shall not be considered for the evaluation purpose.<br />
End of section VIII, Chapter 1: General Conditions for Technical Specifications<br />
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Platform System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Section VIII: Technical Specification<br />
Chapter 2: Detailed Technical Specification<br />
Clause<br />
No.<br />
1 General<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
<strong>Nepal</strong> <strong>Telecom</strong> (NT) operated mobile network in <strong>Nepal</strong> currently is having<br />
GSM/WCDMA coverage throughout the country.<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
As NT are currently taking a transition from generation/platform up<br />
gradation/change, NT has also envisioned this service with the following idea<br />
so that it would:<br />
• Work efficiently on different generation/platform like from 2G/2.5G to<br />
3G.<br />
The service solution that would be proposed to NT shall cover the<br />
accommodation idea of large enough concurrent sessions with/without<br />
dedicated supporting live channels. The Proposal shall also cover upward<br />
compatibility for dimensioning simultaneously being a stable, secure and robust<br />
solution to provide sound growth to the client base.<br />
1.1 The bidder shall install and integrate the offered OTA system into the current<br />
<strong>Nepal</strong> <strong>Telecom</strong> infrastructure on 2 systems (Production and Standby with live<br />
and Test environment in each server).<br />
1.2 The offered OTA platform shall realize the configuration function by air<br />
interface for streaming, SMS, GPRS, and MMS services etc in a message<br />
format defined by relevant standards.<br />
1.3 To configure some terminals, users or operators shall login OTA via a Web<br />
portal and then choose configuration information. The offered system shall send<br />
the configuration information to these terminals by SMS, through a built-in<br />
WAP PUSH.<br />
1.4 The offered OTA platform shall also be open API, then third part portal can<br />
connect to this platform to send the configuration. The web service technology<br />
is used in the API.<br />
1.5 To support Auto Device Detection, the offered system shall be able to detect the<br />
change of IMEI number when users change their mobile phone by sending an<br />
SMS with IMSI/IMEI/MSISDN information to Device management server in<br />
order to decide if the configuration will be sent to the users via OTA platform.<br />
1.6 The bidder shall describe the network architecture of the offered solution in<br />
details including every interface and protocol.<br />
1.7 Interface between OTA and portal or other 3 rd party applications is SMS or<br />
USSD. Users access the portal or 3 rd party application to provision UE service<br />
settings over the air.<br />
Interface between OTA and SMS,USSD : the OTA platform shall support the<br />
SMPP3.3 and SMPP 3.4 protocol. The OTA provisioning data is encapsulated<br />
in SMS,USSD<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
1.8 The system shall support location information service.<br />
2 SIM card support<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
2.1 Native SIM card Support<br />
2.1.1 The offered new system shall be able to support Native and OTA enabled SIM<br />
cards of <strong>Nepal</strong> <strong>Telecom</strong>.<br />
2.1.2 From a user point of view, native cards shall be treated equally by the system<br />
for most features (the user of the system does not need to know which SIM card<br />
or card type the customer has in order to send an OTA update to that customer).<br />
2.1.3 The offered system shall be able to add new services and adapt the standard set<br />
of services for native SIM cards.<br />
2.2 Java SIM/USIM card Support<br />
2.2.1 The offered new system shall have interoperable Java SIM and Java USIM<br />
card.<br />
2.2.2 The offered new OTA system shall be fully compliant with GSM 03.48 and<br />
3GPP TS 123.048 standard.<br />
2.2.3 The offered system shall be able to add new services and adapt the standard set<br />
of services for all Java cards.<br />
3 Card and Subscriber Management<br />
3.1 Card Management<br />
3.1.1 The offered new OTA system shall be capable of card management which<br />
allows modifying these data remotely if the file access conditions are fulfilled<br />
including updating, deleting cards and provisioning of (U)SIM card information<br />
for card profiles and (U)SIM card references as follows:<br />
• Card profile: A card profile defines the type of card to be managed by<br />
platform comprises of card description, supplier, type of component,<br />
Mask version and date, VM release, Download protocol reference,<br />
RAM & EEPROM capacity, Card profile unique identifier and package<br />
tag<br />
• 3G/GSM Profile: The initial standard 3G/GSM profile follow the 3GPP<br />
TS 31.102/11.11 standard defines the initial state of a batch of (U)SIM<br />
cards.<br />
• (U)SIM card: The central element managed by OTA platform. It is<br />
associated to a card profile and an initial state provide from the<br />
3G/GSM profile (IMSI, ICCID, EEPROM available size, application<br />
counter for sequence management, ADNs/FDNs mode, current state<br />
and activity, creation date of this table instance, synchronization date.<br />
• Dynamic Allocation of MSISDN<br />
3.1.2 The offered system shall provide a history for all OTA performed changes.<br />
3.1.3 The bidder shall provide the APIs for provisioning, updating and deleting cards.<br />
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Platform System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
3.1.4 The offered system shall be a GUI based client software for the card<br />
management. The GUI shall be user-friendly for accessibility of both technical<br />
and non-technical staffs operating the system from <strong>Nepal</strong> <strong>Telecom</strong>. All<br />
operations can be managed from different places either inside or outside the<br />
operator environment:<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
• Central Administration<br />
• Customer care Administration<br />
• Point Of Sales<br />
• Internet interface access<br />
3.2 Subscriber Management<br />
3.2.1 The bidder shall provide APIs for provisioning, updating and deleting<br />
subscribers.<br />
3.2.2 The bidder shall provide a GUI based client software for subscriber<br />
management. These operations shall be manageable using the provided GUI:<br />
• View/Edit/Modify card profile for subscribers<br />
• Groups for subscribers management<br />
• Files Operations management<br />
• Applications Operations management<br />
• Provisioning management<br />
All operations can be managed from different places either inside or outside the<br />
operator environment:<br />
• Central Administration<br />
• Customer care Administration<br />
• Point Of Sales<br />
• Internet interface access<br />
3.2.3 The OTA platform shall offer group management functionality in order to<br />
perform operations on a group of (U)SIM cards. A group should be a set where<br />
subscribers can belong to several groups independently of their card profile.<br />
3.2.4. It shall be possible to do operations on group based on a heterogeneous set of<br />
cards in the offered system.<br />
4 Administration and Security<br />
4.1. The bidder shall provide a system overview of all installed services, profiles<br />
and configurations. It should be viewable via the provided GUI<br />
4.2. The system shall provide Access Right Management mechanism.<br />
4.3 The Access Right control shall apply to Service rights, Application rights,<br />
Subscriber rights in the offered system<br />
4.4. The offered OTA system shall allow the definition and management of a<br />
hierarchical set of user profiles where profiles can inherit the rights from its<br />
father profile.<br />
4.5. All the rights (OTA services, Applications and Subscribers) shall be managed<br />
through a Web interface.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
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<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
4.6. Each service privilege level shall correspond to a set of functions among the<br />
services offered by the OTA system.<br />
4.7. The offered system shall have five different levels of privileges: Subscriber<br />
user, Group manager user, Point of Sale Dealer user, Customer Care Services<br />
user, OTA platform Supervisor user.<br />
4.8. For each application defined in the offered OTA platform, a set of access rights<br />
shall be assigned. These access rights shall specify the actions that can be<br />
performed on each application: Download, Remove, Lock or Unlock.<br />
4.9. The offered OTA system shall be able to declare and manage the standard<br />
protocol based on 3GPP TS 123.048, including OP features and the referenced<br />
algorithms DES EBC, DES CBC and Triple DES CBC (with two keys).<br />
4.10. The offered OTA platform shall implement a synchronization counter<br />
mechanism for messages sent towards a (U)SIM card.<br />
4.11. The offered OTA system shall implement the Open Platform application<br />
loading protocol standardized by Global Platform<br />
4.12. The solution shall allow the management of Security Domains.<br />
5 Customer Care Client<br />
5.1. The offered system shall provide a web-based GUI for customer care for a<br />
given MSISDN<br />
5.2 The customer care client provides card type and card profile for a given<br />
MSISDN.<br />
5.3 The customer card client provides the possibility of triggering OTA updates for<br />
a given MSISDN.<br />
5.4 The customer care client provides the status of information of OTA updates<br />
(e.g. not sent, pending, delivered, error code if error occurred)<br />
6 Applet Management<br />
6.1 The offered OTA system shall be capable of Applet Management remotely.<br />
6.2 The offered OTA system shall enable the operator to download over the air an<br />
entire applet or package (including executable type byte code and application<br />
data) to interoperable SIM cards. These operations should be included.<br />
• Get application Information<br />
• Remove an application<br />
• Replace an application<br />
• Lock an application<br />
• Unlock an application<br />
6.3 The offered system shall have a GUI client software for applet management<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
6.4. The offered OTA platform shall comply with Visa Open Platform architecture.<br />
6.5 The offered OTA platform shall implement the concepts of Applet package and<br />
Utility package.<br />
6.6 It shall be possible to audit a (U)SIM card by retrieving the list of applications<br />
loaded on the (U)SIM, their state and the remaining EEPROM memory size in<br />
the system.<br />
6.7 It shall also be possible to do a partial card audit<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
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<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
6.8. It shall be possible to send open command to (U)SIM cards<br />
7 Campaign Management<br />
7.1 The offered OTA system shall be capable of campaign management and<br />
performing mass updates.<br />
7.2 The offered system shall have a GUI for management campaigns (Define, start,<br />
reporting). These operations should be possible via GUI.<br />
• Create a campaign<br />
• Remove a campaign<br />
• Execute the operations<br />
• Change the campaign parameters<br />
• Suspend a campaign<br />
• Resume a campaign<br />
• Monitor a campaign<br />
• Monitor card/subscriber in a campaign<br />
• View the campaign history<br />
7.3 The reports of the campaign include status of the campaign, percentage of<br />
successful and failed requests and detailed list of failed requests (MSISDN,<br />
IMSI, Reset code).<br />
8 Standard set of services<br />
8.1 The offered system shall have a standard set of services (e.g. SPN, ADNs,<br />
FDNs, ONS, PLMN, FPLMN).<br />
8.2 The offered system shall be such that a user shall be able to add new services<br />
and adapt the standard set of services without additional costs for each change.<br />
8.3 The offered system shall be such that configuring and modifying an existing<br />
service does not require restarting of the system.<br />
9 Bearer<br />
9.1 The offered OTA system shall be capable of using SMS, USSD, as a bearer for<br />
delivery of OTA services and applets to <strong>Nepal</strong> <strong>Telecom</strong> customers.<br />
9.3 The offered OTA system shall be capable of updating card at POS<br />
9.4 The offered OTA system shall be capable of updating card by Secured Internet<br />
interface access<br />
9.5 The offered system shall allow the management of different types of message<br />
acknowledgement by the (U)SIM card.<br />
10 Performance<br />
10.1 The bidder shall provide the required hardware to exceed a throughput (in<br />
SMS,USSD,/sec) of:<br />
• 20 SMS,USSD,/Sec<br />
• 50 SMS,USSD,/Sec<br />
• 100 SMS,USSD,/Sec<br />
11 Adjustment, Monitoring and Reporting<br />
11.1 The offered system shall have log files for all implemented applications. The<br />
log-level may be changed by <strong>Nepal</strong> <strong>Telecom</strong> staffs.<br />
11.2 The offered system shall have reporting for the actual customer database.<br />
11.3 The offered system shall have application monitoring, log files and email alerts<br />
in case of errors.<br />
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Platform System<br />
Page 48 of 54<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
11.4 The offered system shall have configuration files which may be edited by <strong>Nepal</strong><br />
<strong>Telecom</strong> staffs.<br />
11.5 The offered system shall be able to generate alerts.<br />
11.6 The offered system shall allow 4 levels of monitoring: system level, message<br />
level, session level, application level.<br />
12 Product Roadmap<br />
12.1 The offered OTA solution shall have a clear roadmap supporting technologies<br />
and services which will be implemented in the future which are:<br />
• OTA secured management of (U)SIM as part of NFC (Near Field<br />
Communication) ecosystem<br />
12.2 The system shall be able to provide interoperable and downloadable applets<br />
using OTA server. The applications will be:<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
• Administration Applets (SIM shortcut, Traffic Analysis, Welcome<br />
Message)<br />
• Call Control (Busy Call, Time Rental)<br />
• Connectivity (IMEI Tracking, IMEI Blocking)<br />
• Roaming (Roaming message, Roaming Call back, Preferred Network)<br />
• Secured Services (SIM Vault, Private SMS)<br />
13 Proven References of service delivery<br />
13.1 Self-care OTA service<br />
The self-care OTA functionality must include the following features:<br />
• Ability to view list of applets loaded on the cards and % of<br />
space occupied by each applet<br />
• Ability to view and modify size of phonebook folder<br />
• Ability to view and modify size of SMS folders<br />
• Ability to list applets available for download<br />
• Ability to perform download and delete of applets by end-user<br />
(subscribers)<br />
14 Dynamic SIM Tool Kit<br />
14.1 End User Perspective:<br />
The offered system shall have the following:<br />
• It shall be possible for End users to easily personalize their menu<br />
according to their interests.<br />
• During a download the user is informed of the download state (display<br />
of progress in formation which gives in percentage the size already<br />
downloaded locally in comparison with the total size of the message).<br />
• The Dynamic SIM Tool Kit shall support Unicode.<br />
• The system shall support both types of Portal:<br />
o Standalone Portal<br />
o Interactive Portal<br />
• Dynamic SIM Tool Kit Browser need to support Feature:<br />
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Platform System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
o Initiate Set Up Call<br />
o Initiate Send SMS<br />
o Initiate Send USSD String<br />
o Initiate Launch WAP Browser<br />
o Browse Local Pages<br />
o Browse Distant Pages<br />
o Push Marketing Campaigns to promote a new service<br />
o Navigation Stack<br />
o Service Segmentation: Portal by community<br />
o Information Smart Update<br />
o SMS Impact Estimation<br />
o Backward Applet Compatibility<br />
o Portal Export<br />
o Update per Subscriber<br />
o Multi-language Management<br />
o UCS2 Characters Supported<br />
o Plug-ins Supported<br />
o Graphical Standalone Service Editor<br />
o Applet Interoperability<br />
14.2 Server Administration:<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
The offered system shall have the following:<br />
• Card Profiles and Provisioning associates with system database linked<br />
to important information concerning,<br />
o Security key reference for the authentication between the server<br />
and applet<br />
o Local page file size matches with portal size<br />
o Portal identifier<br />
o Memory size<br />
o SIM, ICCID and MSISDN<br />
• Auto-provisioning: A way to avoid a massive batch provisioning and to<br />
only have “active” end-user registered in the system<br />
• Subscriber management: The system shall be able to:<br />
o Create a new subscriber<br />
o Lock and unlock the access to the server<br />
o Associate a new portal to the subscriber<br />
o Set and unset rights on optional services<br />
o Synchronize the subscriber’s configuration<br />
o Remove an existing subscriber<br />
• Monitoring and Supervision<br />
o Access Control: provides certain users access to monitoring and<br />
supervision services. This monitoring service is accessed through a<br />
WEB interface and has the responsibility of monitoring which are<br />
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Platform System<br />
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<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
subscriber transactions and campaign operations.<br />
o Real time session monitoring (date, phone number, status,<br />
duration, diagnosis ,etc)<br />
o Real time message monitoring<br />
o Real time system monitoring (state of each module and application<br />
on the platform)<br />
o Campaign monitoring<br />
o Service monitoring<br />
o Alert management<br />
o Information management: All information about current dialogues<br />
between server and applet must be able to generate reports on<br />
statistics or for billing purposes to be extracted<br />
14.3 Portal Management : Portal management is the set of functions that allow users<br />
to perform portal operations from the solution web interface.<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
The offered system shall allow the user to perform the following portal<br />
operations:<br />
• Creation and duplication of portal<br />
• Service modification in the portal<br />
• Synchronization of portals<br />
14.4 Card Update Mechanism:<br />
• Auto-synchronization: Whenever there are changes of the portal<br />
notified on server side, cards must be able to retrieve only the updated<br />
information requested by end user.<br />
• The offered system shall be able to calculate the size of contents to be<br />
updated e.g. number of SMS required for portal update notified to<br />
administrator before performing an update.<br />
14.5 Marketing Usage:<br />
The offered system shall be able to do various functions from marketing user’s<br />
point of view which are:<br />
• Subscriber segmentation: A segment or a group is a list of end-users<br />
with a common criterion. The end user is defined through the phone<br />
number. The different segments can be linked to the different services<br />
in the portal to offer the best service that suites their needs.<br />
• Direct marketing Page: The solution must be able to push a direct<br />
marketing page to massive subscribers or individual from the server’s<br />
web interface. (Direct marketing page is a flash displayed message)<br />
• Administration push: The server must be able update local page<br />
directory and send invalidation from server to end user informing the<br />
change of the local page.<br />
• User must be able to create different campaigns (campaign is identified<br />
by a name, an operation, the target in terms of subscribers and a set of<br />
parameters).<br />
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Platform System<br />
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No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
14.6 The offered system shall have Plug-in mechanism:<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
A Plug-In mechanism allows the Dynamic SIM Tool Kit applet functionality<br />
to be extended so as to integrate a feature needed in specific services. Typical<br />
uses include cryptographic key holder, mail sending application, money<br />
converter, and etc.<br />
14.7 Customer Care Administration interface<br />
The offered system shall have a Customer Care web interface to supervise the<br />
subscribers’ activity. The Customer Care Administrator can access the status of<br />
any registered subscriber through the subscriber’s phone number.<br />
14.8 Web Graphical User Interface<br />
The offered system shall have several types of web interfaces to access different<br />
functions of the solution (system administration, service management,<br />
campaign management, and subscriber management).<br />
15 Device Management<br />
15.1 Automatic Device Configuration<br />
The offered system shall perform terminal switch detection using SMS base,<br />
registering when the subscriber inserts the SIM in a terminal. If the subscriber<br />
has a new terminal, a new set of settings is needed to configure services such as<br />
WAP, MMS, Internet and Streaming.<br />
15.2 Required supported device settings:<br />
CSD connectivity settings<br />
GPRS connectivity settings(APN settings)<br />
WAPGW settings (HTTP proxy settings)<br />
MMS settings;<br />
Streaming settings;<br />
Bookmark settings;<br />
Syncml DS settings;<br />
SIP settings;<br />
Email settings<br />
Push To Talk settings<br />
15.3 Supporded service requests<br />
<br />
<br />
<br />
<br />
<br />
Automatic configuration<br />
User initiated by SMS,USSD,<br />
User initiated by WEB portal<br />
Customer care service interface with step-by-step guidance<br />
Minimum 1,000 configurable different types of handsets<br />
supported by the solution. Bidder has to provide the list of<br />
different handset supported by the offer solution<br />
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Platform System<br />
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<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
15.4 Supported service requests<br />
Standard GSM handset Over The Air Settings Specification;<br />
OMA Client provisioning;<br />
OMA Device Management 1.1.2 and 1.2<br />
16 Phone book archive<br />
Offred system shall be able to store the phone book of the handset/SIM to<br />
offred system . The backed up phonebook data shall be able to retrive to any<br />
handset based on some control as phonebook.<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
The detail of phonebook data is listed as below<br />
1. No of Phone book per subscriber : 250<br />
2. Size of each each phone book number : 128 byte<br />
17 Compliance to standards<br />
The solution shall comply to the following standards:<br />
4.1 [3GPP TS 123.040]: TS 123.040 standard from 3GPP (v5.5.1,<br />
Release 5); Technical realization of the Short Message Service (SMS,USSD,).<br />
4.2 [3GPP TS 123.048]:TS 123.048 standard from 3GPP (v5.4.0, Release<br />
5): Security mechanic SMS, USSD, for the (U)SIM Application Toolkit.<br />
4.3 [3GPP TS 31.102]: TS 31.102 standard from 3GPP (v6.16.0,<br />
Release 6): Characteristics of the USIM Application.<br />
4.4 [3GPP TS 31.111]: TS 31.111 standard from 3GPP (v6.9.0,<br />
Release 6): USIM Application Toolkit (USAT)<br />
4.5 [3GPP TS 31.115]: TS 31.115 standard from 3GPP (v6.2.0,<br />
Release 6): Secured packet structure for (Universal) Subscriber Identity Module<br />
(U)SIM Toolkit applications.<br />
4.6 [3GPP TS 31.116]: TS 31.116 standard from 3GPP (v6.3.0,<br />
Release 6): Remote APDU structure for (Universal) Subscriber Identity Module<br />
(U)SIM Toolkit applications.<br />
4.7 [3GPP TS 51.011]: TS 51.011 standard from 3GPP (v4.8.0,<br />
Release 4): Specification of the Subscriber Identity Module – Mobile<br />
Equipment (SIM-ME) interface.<br />
4.8 [ETSI TS 101.220]: TS 101.220 standard from ETSI (v6.6.0<br />
Release 6): Application Identifiers for telecommunications.<br />
4.9 [ETSI TS 102.124]: TS 102.124 standard from ETSI (v6.1.0<br />
Release 6): Transport for CAT Applications – Stage 1.<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 53 of 54
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Clause<br />
No.<br />
Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />
4.10 [ETSI TS 102.127]: TS 102.127 standard from ETSI (v6.7.1<br />
Release 6): Transport for CAT Applications – Stage 2.<br />
4.11 [ETSI TS 102.221]: TS 102.221 standard from ETSI (v6.12.0<br />
Release 6): Smart cards; UICC-Terminal interface; Physical and logical<br />
characteristics.<br />
4.12 [ETSI TS 102.222]: TS 102.222 standard from ETSI (v6.11.0):<br />
Administrative Commands for telecommunications applications.<br />
4.13 [ETSI TS 102.223]: TS 102.223 standard from ETSI: Smart cards<br />
(v6.13.0, Release 6); Card Application Toolkit.<br />
4.14 [ETSI TS 102.224]: TS 102.224 standard from ETSI: Smart cards<br />
(v6.1.0, Release 6); CAT security – Stage 1.<br />
4.15 [ETSI TS 102.225]: TS 102.225 standard from ETSI: Smart cards<br />
(v6.8.0, Release 6); Secured packet structure for UICC applications.<br />
4.16 [ETSI TS 102.226]: TS 102.226 standard from ETSI: Smart cards<br />
(v6.15.0, Release 6); Remote APDU Structure for UICC based applications.<br />
Bidder shall<br />
state as :<br />
Fully<br />
Compliant /<br />
Partially<br />
Compliant/No<br />
n Compliant<br />
End of section VIII, Chapter 2: Detailed Technical Specifications<br />
Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />
Platform System<br />
Page 54 of 54
Annex I:<br />
Satisfactory Performance Certificate<br />
Date: -----<br />
To,<br />
<strong>Nepal</strong> <strong>Telecom</strong><br />
<strong>Nepal</strong> Doorsanchar Company Limited<br />
Material Management Department<br />
Central Office, Doorsanchar Bhawan<br />
Bhadrakali Plaza, Kathmandu, <strong>Nepal</strong><br />
P.O. Box No. - 5406<br />
Tel. No. : 977 1 4227878, 4210309<br />
Fax No. : 977 1 4227260<br />
Satisfactory Performance Certificate<br />
We, _____________________ (specify the name of the Company), having our offices at _____________<br />
(Specify Address of the Company) have been using the following Over The Air (OTA) Platform System<br />
manufactured by M/S _____________ (Specify name of the Manufacture) having the factory in<br />
_____________ (Specify address of the Manufacturer)<br />
S.N. Description in operation<br />
From<br />
1 Over The Air (OTA) Platform System<br />
(Please describe briefly about the OTA application running on the network)<br />
1. …………………<br />
2. …………………<br />
3. …………………<br />
upto<br />
______________________________________ _____ ___________ ___________ ___________<br />
___________ ___________ ___________ ___________ ___________ ___________ ___________<br />
___________ ___________ ___________ ___________ ___________ ___________ ___________<br />
___________ ___________ ______ (Performance description and recommendation by the User)<br />
_____________________<br />
Mr./Mrs. .....................<br />
Designation<br />
Company Name<br />
Company Address<br />
(Company Seal)<br />
Details of the contact person.<br />
Mr./Mrs. .....................<br />
Designation<br />
Phone No.<br />
Fax. No.<br />
e mail address:
Annex – II:<br />
Index<br />
SN<br />
Description of the document<br />
1<br />
Bid Form duly signed with date by the authorized<br />
person and stamped<br />
2 Bid Security furnished in accordance with clause No. – 7<br />
3<br />
Price schedule duly signed with date by the authorized<br />
person and stamped with official seal<br />
4<br />
Manufacturer's Authorization Letter as per Clause No.<br />
16.2 of Section III: ITB<br />
5<br />
The Power of attorney and signature specimen of the<br />
authorized person<br />
Quality Assurance Certificate ISO-9000 Series<br />
6 Certificates relating to manufacturing of the offered<br />
systems and SAS Certificates.<br />
Documents to prove the bidder’s eligibility and field<br />
proven-ness as per Clause No. 16.3 of Section III: ITB<br />
16.3.1<br />
16.3.2<br />
7 16.3.3<br />
16.3.4<br />
16.3.5<br />
……..<br />
……..<br />
No of<br />
pages<br />
Remarks<br />
Signature of the Bidder: __________________________<br />
Full Name: __________________________________<br />
Designation: ________________________<br />
Bidder's official seal and date: __________________