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The South African solution to supply chain - Supermarket.co.za

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Benefits from<br />

centralised<br />

distribution include<br />

better on-shelf<br />

availability, while<br />

at the same time<br />

holding lower overall<br />

inven<strong>to</strong>ry levels<br />

in s<strong>to</strong>res<br />

Just in time (JIT) delivery is a growing trend in retail <strong>to</strong> reduce inven<strong>to</strong>ry at s<strong>to</strong>re level.<br />

A lot of s<strong>to</strong>res are now built with more floor space and less backroom.<br />

SUPPLY CHAIN<br />

▲<br />

■ Unskilled, non-permanent<br />

labour force<br />

Many of the key personnel involved in<br />

critical <strong>supply</strong> <strong>chain</strong> processes are either<br />

casual labour or unskilled. “This leads <strong>to</strong><br />

unpredictable turnaround times, s<strong>to</strong>ck<br />

losses, damages, lack of ownership of<br />

process and security threats,” <strong>co</strong>mments<br />

Kelly. <strong>The</strong>se pressures are exacerbated<br />

further by the strong presence of trade<br />

unions and the resulting downtime thanks<br />

<strong>to</strong> the inevitable industrial action.<br />

■ Diverse physical<br />

operating environments<br />

“It is as though every receiving, dispatch,<br />

back-up area and processing zone has been<br />

designed and built differently,” he says.<br />

This adds <strong>co</strong>nfusion and restraints <strong>to</strong> the<br />

planning and delivery execution processes.<br />

For example, s<strong>to</strong>res located next <strong>to</strong> each<br />

other that are receiving a delivery on the<br />

same day may have <strong>to</strong> be planned on<br />

separate vehicles due <strong>to</strong> physical receiving<br />

<strong>co</strong>nstraints, adding <strong>to</strong> the <strong>co</strong>st of logistics.<br />

Centralised efficiencies<br />

In 2012, Pick n Pay opened its new<br />

distribution centre (DC) in Philippi, Cape<br />

Town – the se<strong>co</strong>nd of a planned four across<br />

the <strong>co</strong>untry.<br />

Commenting at the May launch,<br />

divisional direc<strong>to</strong>r of <strong>supply</strong> <strong>chain</strong>, Cobus<br />

Barnard said: “It will allow us <strong>to</strong> operate<br />

Most retailers began embracing centralised distribution years ago. However, not all vendors can<br />

go through a DC so there will always be a need for direct <strong>to</strong> s<strong>to</strong>re delivery (DSD), especially in<br />

provinces where retailers don’t have their own regional DCs.<br />

more <strong>co</strong>st effectively and improve our<br />

ability <strong>to</strong> serve our cus<strong>to</strong>mers at the same<br />

time. Benefits from centralised distribution<br />

include better on-shelf availability, while<br />

at the same time holding lower overall<br />

inven<strong>to</strong>ry levels in s<strong>to</strong>res. This means less<br />

<strong>co</strong>ngestion at our s<strong>to</strong>res’ receiving centres<br />

and importantly lower transport <strong>co</strong>sts in<br />

our <strong>supply</strong> <strong>chain</strong>.”<br />

Logtrix provides scheduling and <strong>supply</strong><br />

<strong>chain</strong> productivity services <strong>to</strong> Pick n Pay<br />

nationally across all divisions and has<br />

been integrally involved in the retailer’s<br />

direct s<strong>to</strong>re delivery (DSD) planning and<br />

operations over the past 24 years.<br />

Centralised distribution is also great from<br />

a delivery point of view for carriers as they<br />

have a single delivery point per region rather<br />

than having <strong>to</strong> send vehicles all around the<br />

<strong>co</strong>untry. “Also, vehicles make bookings so<br />

you don’t spend the entire day at a back<br />

door because of queues,” explains Aling.<br />

However, there are <strong>co</strong>st implications<br />

within the DC model. “Because retailers<br />

know that suppliers want <strong>to</strong> ship <strong>to</strong> DCs,<br />

they can charge DC allowances. But it<br />

definitely still makes e<strong>co</strong>nomic sense <strong>to</strong><br />

deliver bulk loads <strong>to</strong> the retailer DCs and<br />

let them <strong>co</strong>nsolidate their s<strong>to</strong>re orders and<br />

ship themselves,” he says.<br />

▲<br />

8<br />

SUPERMARKET & RETAILER, APRIL 2013

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