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February - Stylist and Salon Newspapers

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Venture Into Viral Video<br />

Beauty<br />

Business Buzz<br />

Charlene Abretske<br />

What possibly could Susan Boyle, the<br />

recent protests in Iran <strong>and</strong> a wedding party<br />

dancing down the aisle all have in common?<br />

If you guessed they were watched by billions<br />

of people worldwide on YouTube, you<br />

are correct. What this could possibly have in<br />

common with your salon -- a lot more than<br />

you might think!<br />

We are all looking for cost effective ways<br />

to promote <strong>and</strong> educate our salons, right?<br />

Why not use something completely free <strong>and</strong><br />

post the link to your Facebook, Twitter, blast<br />

the link through e-mail, <strong>and</strong> embed into your<br />

web pages?<br />

Gone are the days when you had to have a<br />

huge production budget to create a promotional<br />

video or have to pay huge web development<br />

fees to get it loaded to your website. It is easy,<br />

can help your clients tremendously on a day-today<br />

basis <strong>and</strong> it gives you instant access to:<br />

• Promote special events<br />

• Showcase individual talent<br />

• Let your clients in on insider beauty tips<br />

• Instruct clients on styling tips<br />

• Recruit new team members<br />

• Share product knowledge<br />

You don’t need millions of viewers to<br />

make an impact on your business. If you<br />

are trying to build or grow, video gives the<br />

unique opportunity to your prospective<br />

clients of actually feeling like they are already<br />

part of your business. New customers begin<br />

experiencing your talent, expertise<br />

<strong>and</strong> vibe long before they walk<br />

through the door. In this cash<br />

strapped economy you can offer<br />

more value to your existing clients<br />

by instructing them at their leisure<br />

in a fun way. Think about it, there<br />

are no other mass mediums for<br />

your message that allow the client<br />

to feel so immersed as video.<br />

The viral nature of video <strong>and</strong><br />

YouTube allows you to begin<br />

with a message to your clients,<br />

your clients can pass it on to their<br />

friends <strong>and</strong> they can pass it on to<br />

their friends, <strong>and</strong> so on, <strong>and</strong> so<br />

on. Originally what might have 50<br />

views by your direct customers can be spread<br />

on to hundreds <strong>and</strong> thous<strong>and</strong>s of people in a<br />

few short days. Using the power of video in<br />

conjunction with your other tech endeavors<br />

like Facebook, Yelp <strong>and</strong> Twitter can only<br />

maximize the effect.<br />

Remember you are in a visual field <strong>and</strong><br />

the power of the work you do is best appreciated<br />

when it is actually seen. Imagine<br />

when you do a makeover on a client <strong>and</strong> you<br />

record the before <strong>and</strong> after. Pictures are great<br />

to capture the moment, but how much more<br />

gratifying is it to get a testimonial from the<br />

client that is over the moon happy, you can<br />

hear it in their voice, you can see it in their<br />

smile, it creates loads of excitement which<br />

becomes palpable <strong>and</strong> tangible to others who<br />

A Few Facts about YouTube<br />

• People are watching hundreds of millions of videos a day on<br />

YouTube <strong>and</strong> uploading hundreds of thous<strong>and</strong>s of videos daily.<br />

In fact, every minute, 20 hours of video is uploaded to YouTube.<br />

• User base is broad in age range, 18-55, evenly divided between<br />

males <strong>and</strong> females, <strong>and</strong> spanning all geographies. 51 percent of<br />

users go to YouTube weekly or more often, <strong>and</strong> 52 percent of<br />

18-34 year-olds share videos often with friends <strong>and</strong> colleagues<br />

• Can be used for video embedding: Users can insert a YouTube<br />

video into Facebook <strong>and</strong> MySpace accounts, blogs, or other<br />

websites where anyone can watch them.<br />

• Can be used for public or private videos: Users can elect to<br />

broadcast their videos publicly or share them privately with<br />

friends <strong>and</strong> family upon upload. — YouTube factsheet<br />

will want that same feeling on their visit.<br />

I searched “how to style your hair”<br />

on YouTube - there were 138,000 videos.<br />

Topics range from: the perfect French twist,<br />

blow-dry your bangs, to how to style your<br />

Mohawk, <strong>and</strong> everything in-between. These<br />

videos were created by stylists in their bathroom,<br />

to top celebrity salons <strong>and</strong> world-wide<br />

product companies. The number of hits were<br />

staggering from the tens of thous<strong>and</strong>s to the<br />

millions, imagine what numbers like that can<br />

translate to for your business?<br />

Before you post your video consider:<br />

• What will appeal to the type of clients you<br />

currently have, they will be the ones hitting<br />

it <strong>and</strong> spreading it to their friends who are<br />

interested in your message.<br />

• Be comfortable <strong>and</strong> have fun, the<br />

entertainment value alone can set<br />

you apart from other videos.<br />

• Make sure your message is conveyed<br />

the way you want it to be,<br />

you can always reshoot!<br />

• Watch several of the existing<br />

popular video to get ideas <strong>and</strong> stay<br />

original to the mission <strong>and</strong> values<br />

of the salon.<br />

Break out your video camera,<br />

get creative, this may just the<br />

thing to excite the team <strong>and</strong><br />

propel your business. As a stylist,<br />

be ahead of the game, show your<br />

flair, creativity <strong>and</strong> the fruits of<br />

your education. As a business<br />

owner increase your credibility <strong>and</strong> show you<br />

take technology as seriously as your clients<br />

do, actually be on the leading edge before<br />

your competitors know it exists.<br />

Charlene Abretske is a business advisor with Your Beauty Network <strong>and</strong> supports<br />

salons <strong>and</strong> spas with growing their businesses through on-dem<strong>and</strong><br />

back office tools designed for beauty professionals. For more information<br />

call (866)364-4926 or email info@iybn.com.<br />

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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |

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