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February - Stylist and Salon Newspapers

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California <strong>Stylist</strong> & <strong>Salon</strong><br />

Volume XIV, Number 9, Issue 165<br />

<strong>February</strong> 2010<br />

Published monthly by<br />

Holl<strong>and</strong> Graphics, Inc.<br />

1750 SW Skyline Blvd., Suite 24<br />

Portl<strong>and</strong> OR 97221<br />

Toll-free (888) 297-7010<br />

or (503) 297-7010<br />

Fax (503) 297-7022<br />

E-mail: editor@californiastylist.com<br />

Web site: www.californiastylist.com<br />

Publisher<br />

Holl<strong>and</strong> Graphics, Inc.<br />

Managing Editor<br />

Lisa Kind<br />

Production Manager Joel Holl<strong>and</strong><br />

Advertising Director Marcy Avenson<br />

Art Director<br />

Erica Gibson<br />

Classified Sales<br />

Kelly Smith<br />

Contributing Writers:<br />

Judy Culp, Jerry Tyler, Vicki Peters,<br />

Charlene Abretske, Neil Ducoff,<br />

Elizabeth Kraus, Marco Pelusi,<br />

Gerard McAvey<br />

California Board of Barbering<br />

<strong>and</strong> Cosmetology<br />

Kristy Underwood, Executive Officer<br />

CALIFORNIA STYLIST & SALON is mailed free of<br />

charge to licensed salons <strong>and</strong> barbershops <strong>and</strong> beauty<br />

schools in California. Circulation is restricted to members<br />

of the beauty <strong>and</strong> barber profession, its suppliers<br />

<strong>and</strong> students.<br />

CONTRIBUTIONS OF PHOTOS, ARTICLES, etc.,<br />

are welcome. Payment offered only when arrangements<br />

are made in writing in advance with the editor/<br />

publisher.<br />

ALL MATERIAL COPYRIGHT 2010 by Holl<strong>and</strong><br />

Graphics, Inc. <strong>and</strong>/or the bylined authors or photographers.<br />

No part of this publication may be reproduced,<br />

stored in a retrieval system, or transmitted, in any form,<br />

or by any means, electronic, mechanical, photocopying,<br />

recording or otherwise, without the prior permission of<br />

the publisher.<br />

OPINIONS AND ENDORSEMENTS herein are the<br />

sole responsibility of the writers or advertisers <strong>and</strong> do<br />

not necessarily represent the opinions of the publisher<br />

or the State Boards of each state. Publication of advertising<br />

contained herein does not constitute endorsement.<br />

Columns are the opinions of the writers <strong>and</strong> not<br />

those of the publisher. California <strong>Stylist</strong> & <strong>Salon</strong> assumes<br />

no responsibility for the claims of any advertiser in<br />

their paid advertising nor in the promotional material<br />

they provide either orally or in writing. Advertising<br />

does not imply that the paper will provide any editorial<br />

coverage, photos, calendar mention, or any other space<br />

or consideration other than actual space purchased. All<br />

advertising must be paid in advance of publication in<br />

lieu of prior arrangements. Invoices paid after terms<br />

will be subject to a 2.5% per month service charge.<br />

Delinquent invoices may be subject to a h<strong>and</strong>ling fee<br />

of 25%. Published rates are net. Agencies add 15% for<br />

gross cost. No Agency discounts. In the event a suit<br />

or action is brought to collect amounts due California<br />

<strong>Stylist</strong> & <strong>Salon</strong> shall be entitled to recover attorney fees<br />

<strong>and</strong> costs incurred.<br />

ADDITIONAL OR OUT-OF-STATE SUBSCRIP-<br />

TIONS: For a one year subscription, send name,<br />

address <strong>and</strong> zip with check for $25 payable to HOL-<br />

LAND GRAPHICS, INC. to Subscriptions, California<br />

<strong>Stylist</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR<br />

97221. Address changes require old mailing label.<br />

| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON


(1-877-557-8722).<br />

NEW


In this issue...<br />

5<br />

7<br />

10<br />

Beauty Business Buzz<br />

If you are trying to build or grow,<br />

video gives the unique opportunity<br />

to your prospective clients<br />

of actually feeling like they are<br />

already part of your business.<br />

Three Months of<br />

Marketing<br />

When it comes to social media<br />

marketing, one of the keys to a<br />

successful strategy lies in the first<br />

word: Social. it’s easy to become<br />

addicted to the real conversations<br />

that are occurring every day on<br />

the “virtual” world.<br />

The Mane Objective<br />

Marco Pelusi provides some immediate<br />

action steps for you to<br />

leverage social media <strong>and</strong> online<br />

tools to build your business<br />

Beauty Business Buzz . . . . . . . . . 5<br />

Social Networking . . . . . . . . . . . 6<br />

Three Months of Marketing . . . . . 7<br />

Preece & Toff <strong>Salon</strong> . . . . . . . . . . 8<br />

Esthetic Endeavors . . . . . . . . . . 9<br />

The Mane Objective. . . . . . . . . .10<br />

The Nail Extension . . . . . . . . . . .12<br />

Blue Highways . . . . . . . . . . . . .13<br />

California Board News . . . . . . . .14<br />

Classifieds . . . . . . . . . . . . . .15-17<br />

Better Business . . . . . . . . . . . . .18<br />

Calendar . . . . . . . . . . . . . . . . .18<br />

What’s New in the Market . . . . . .19<br />

BUTTERFLY, BW TWISTED & NEW BW SHEAR SALE<br />

Valid FEB. 7th - MAR. 31st 2010<br />

The finest quality of<br />

Japanese Shears<br />

On the cover...<br />

Photo Courtesy of<br />

AFFINAGE<br />

Hair: AFFINAGE Artistic Team<br />

Photography: Paul Sargaison<br />

Utsumi America, Inc.dba<br />

B.W. Boyd Shears<br />

www.bwboydshears.com<br />

Call 1-800-882-7432 18271 W.McDurmott Suite K Irvine Ca.92614<br />

CA Lic. 0E63472, AZ Lic. #869200, NV Lic. #222912<br />

* rates vary in NV & AZ<br />

MADE IN JAPAN<br />

Social Networking: the New Marketing Tool<br />

From the Editor<br />

Lisa Kind<br />

Is social networking the new marketing<br />

tool of this century?<br />

We asked some of our friends on Facebook<br />

(yes, even <strong>Stylist</strong> <strong>Newspapers</strong> has a page on<br />

Facebook) to make some suggestions on how<br />

social networking can bring in new customers<br />

while keeping current clients informed.<br />

Sheila writes... “I like to keep my posts<br />

positive <strong>and</strong> upbeat like, ‘I’m having the time<br />

of my life with my customers at the salon’.<br />

Also, I advertise daily specials on my page that<br />

target stay-at-home moms, or specific local<br />

business employees. It really works!”<br />

Darryl says... “You have to be truthful,<br />

<strong>and</strong> disclose everything. No one on Twitter<br />

wants to hear that you are sleepy or that you<br />

are sick. When you do Tweet, it should be for<br />

a purpose.”<br />

So how can you benefit from the new<br />

world of online social networking? Read what<br />

Gerard McAvey shares on page 6, the things<br />

you should know about social networking<br />

to maximize your interaction from student<br />

to teacher, or technician to client. Don’t underestimate<br />

how far reaching <strong>and</strong> the diverse<br />

opportunity social networking provides.<br />

On page 7, Elizabeth Kraus emphasizes<br />

that the key to social networking lies in the<br />

word “social”. Using this media as a way to<br />

further increase your web presence <strong>and</strong> letting<br />

your clients <strong>and</strong> potential clients know more<br />

about you will create opportunity for word-ofmouth<br />

marketing (always the most important<br />

type of marketing) without being overt with<br />

your message.<br />

<strong>Salon</strong> owner, Marco Pelusi believes using<br />

social media for marketing is way beyond a<br />

necessity anymore. On page 10, he provides<br />

some immediate action steps to leverage social<br />

media <strong>and</strong> online tools to build your business.<br />

Have you heard of YouTube? Video is going<br />

viral these days. If you are trying to build<br />

or grow your business, video gives the unique<br />

opportunity for prospective clients to feel they<br />

are already part of your business. On page 5,<br />

Charlene Abretske suggests you use your video<br />

camera, get creative, post your video <strong>and</strong> you<br />

will find you not only excite your team you<br />

also propel your business upward.<br />

Social media gives you access to clients<br />

for little or no cost. Take advantage of these<br />

opportunities, but don’t replace your other<br />

marketing methods just yet. Use social networking<br />

as a way to enhance your business.<br />

And why you are out there, don’t forget<br />

to become a fan of <strong>Stylist</strong> <strong>Newspapers</strong> on<br />

Facebook. join in on the “social” conversation<br />

at www.facebook.com/<strong>Stylist</strong><strong>Newspapers</strong><br />

Cover Contest to be Held Monthly<br />

We used our social network to decide on<br />

another issue <strong>and</strong> here’s the result: We asked<br />

what readers thought of using local beauty<br />

pro’s photo shot submissions for the covers<br />

of <strong>Stylist</strong> <strong>Newspapers</strong> on a monthly basis. In<br />

the past 20 years it has been our policy to use<br />

manufacturer’s professional models.<br />

The results were overwhelming in favor<br />

of local beauty pros gracing the covers. Since<br />

<strong>Stylist</strong> <strong>Newspapers</strong> is YOUR newspaper we decided<br />

to give local beauty pros the opportunity<br />

to submit artwork for our covers every month.<br />

This will give our readers twelve times per<br />

year to potentially see their work on our cover<br />

instead of only once with our annual contest.<br />

We will still choose the best photo submission<br />

monthly, they have to be professional <strong>and</strong><br />

of the high quality you have come to expect,<br />

however, we know many of you are superb at<br />

accomplishing that. You can submit as many<br />

as you want <strong>and</strong> anytime you get that perfect<br />

shot. For more information on what we are<br />

looking for, deadlines for each month <strong>and</strong> how<br />

to submit, email lisa@stylistnewspapers.com<br />

or check out www.stylistnewspapers.com.<br />

<strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit<br />

America’s Beauty Show’s Third Annual <strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit will be<br />

held Saturday, March 27 during the three-day America’s Beauty Show, March 27-29, 2010 at<br />

McCormick Place, Chicago, Illinois.<br />

America’s Beauty Show was the first to introduce the concept of a <strong>Salon</strong> <strong>and</strong> Spa<br />

Sustainability Summit at the 2008 event in Chicago. The Summit focuses on cutting-edge<br />

theory <strong>and</strong> practice ideas for “going green” in your salon, spa <strong>and</strong> personal life.<br />

“Sustainability is important to all of us,” said Frank Gironda, president of<br />

Cosmetologists Chicago, “In the area of professional <strong>and</strong> personal well being <strong>and</strong> commitment<br />

to the environment, America’s Beauty Show is proud to continue our commitment to<br />

sustainability by bringing the <strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit.”<br />

A special keynote presentation from environmental philanthropist John Paul DeJoria of<br />

John Paul Mitchell Systems, will kick-off the Summit on March 27. According to DeJoria,<br />

the topic of his presentation is “Giving Back Is The New Black.”<br />

For more information visit www.AmericasBeautyShow.com.<br />

4 | FEBRUARY 010 | CALIFORNIA STYLIST & SALON


Venture Into Viral Video<br />

Beauty<br />

Business Buzz<br />

Charlene Abretske<br />

What possibly could Susan Boyle, the<br />

recent protests in Iran <strong>and</strong> a wedding party<br />

dancing down the aisle all have in common?<br />

If you guessed they were watched by billions<br />

of people worldwide on YouTube, you<br />

are correct. What this could possibly have in<br />

common with your salon -- a lot more than<br />

you might think!<br />

We are all looking for cost effective ways<br />

to promote <strong>and</strong> educate our salons, right?<br />

Why not use something completely free <strong>and</strong><br />

post the link to your Facebook, Twitter, blast<br />

the link through e-mail, <strong>and</strong> embed into your<br />

web pages?<br />

Gone are the days when you had to have a<br />

huge production budget to create a promotional<br />

video or have to pay huge web development<br />

fees to get it loaded to your website. It is easy,<br />

can help your clients tremendously on a day-today<br />

basis <strong>and</strong> it gives you instant access to:<br />

• Promote special events<br />

• Showcase individual talent<br />

• Let your clients in on insider beauty tips<br />

• Instruct clients on styling tips<br />

• Recruit new team members<br />

• Share product knowledge<br />

You don’t need millions of viewers to<br />

make an impact on your business. If you<br />

are trying to build or grow, video gives the<br />

unique opportunity to your prospective<br />

clients of actually feeling like they are already<br />

part of your business. New customers begin<br />

experiencing your talent, expertise<br />

<strong>and</strong> vibe long before they walk<br />

through the door. In this cash<br />

strapped economy you can offer<br />

more value to your existing clients<br />

by instructing them at their leisure<br />

in a fun way. Think about it, there<br />

are no other mass mediums for<br />

your message that allow the client<br />

to feel so immersed as video.<br />

The viral nature of video <strong>and</strong><br />

YouTube allows you to begin<br />

with a message to your clients,<br />

your clients can pass it on to their<br />

friends <strong>and</strong> they can pass it on to<br />

their friends, <strong>and</strong> so on, <strong>and</strong> so<br />

on. Originally what might have 50<br />

views by your direct customers can be spread<br />

on to hundreds <strong>and</strong> thous<strong>and</strong>s of people in a<br />

few short days. Using the power of video in<br />

conjunction with your other tech endeavors<br />

like Facebook, Yelp <strong>and</strong> Twitter can only<br />

maximize the effect.<br />

Remember you are in a visual field <strong>and</strong><br />

the power of the work you do is best appreciated<br />

when it is actually seen. Imagine<br />

when you do a makeover on a client <strong>and</strong> you<br />

record the before <strong>and</strong> after. Pictures are great<br />

to capture the moment, but how much more<br />

gratifying is it to get a testimonial from the<br />

client that is over the moon happy, you can<br />

hear it in their voice, you can see it in their<br />

smile, it creates loads of excitement which<br />

becomes palpable <strong>and</strong> tangible to others who<br />

A Few Facts about YouTube<br />

• People are watching hundreds of millions of videos a day on<br />

YouTube <strong>and</strong> uploading hundreds of thous<strong>and</strong>s of videos daily.<br />

In fact, every minute, 20 hours of video is uploaded to YouTube.<br />

• User base is broad in age range, 18-55, evenly divided between<br />

males <strong>and</strong> females, <strong>and</strong> spanning all geographies. 51 percent of<br />

users go to YouTube weekly or more often, <strong>and</strong> 52 percent of<br />

18-34 year-olds share videos often with friends <strong>and</strong> colleagues<br />

• Can be used for video embedding: Users can insert a YouTube<br />

video into Facebook <strong>and</strong> MySpace accounts, blogs, or other<br />

websites where anyone can watch them.<br />

• Can be used for public or private videos: Users can elect to<br />

broadcast their videos publicly or share them privately with<br />

friends <strong>and</strong> family upon upload. — YouTube factsheet<br />

will want that same feeling on their visit.<br />

I searched “how to style your hair”<br />

on YouTube - there were 138,000 videos.<br />

Topics range from: the perfect French twist,<br />

blow-dry your bangs, to how to style your<br />

Mohawk, <strong>and</strong> everything in-between. These<br />

videos were created by stylists in their bathroom,<br />

to top celebrity salons <strong>and</strong> world-wide<br />

product companies. The number of hits were<br />

staggering from the tens of thous<strong>and</strong>s to the<br />

millions, imagine what numbers like that can<br />

translate to for your business?<br />

Before you post your video consider:<br />

• What will appeal to the type of clients you<br />

currently have, they will be the ones hitting<br />

it <strong>and</strong> spreading it to their friends who are<br />

interested in your message.<br />

• Be comfortable <strong>and</strong> have fun, the<br />

entertainment value alone can set<br />

you apart from other videos.<br />

• Make sure your message is conveyed<br />

the way you want it to be,<br />

you can always reshoot!<br />

• Watch several of the existing<br />

popular video to get ideas <strong>and</strong> stay<br />

original to the mission <strong>and</strong> values<br />

of the salon.<br />

Break out your video camera,<br />

get creative, this may just the<br />

thing to excite the team <strong>and</strong><br />

propel your business. As a stylist,<br />

be ahead of the game, show your<br />

flair, creativity <strong>and</strong> the fruits of<br />

your education. As a business<br />

owner increase your credibility <strong>and</strong> show you<br />

take technology as seriously as your clients<br />

do, actually be on the leading edge before<br />

your competitors know it exists.<br />

Charlene Abretske is a business advisor with Your Beauty Network <strong>and</strong> supports<br />

salons <strong>and</strong> spas with growing their businesses through on-dem<strong>and</strong><br />

back office tools designed for beauty professionals. For more information<br />

call (866)364-4926 or email info@iybn.com.<br />

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just j $3,995. This includes all equipment, training <strong>and</strong> materials you need<br />

to t take advantage of this exciting new opportunity. Financing is available<br />

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or o visit our web site: www.<strong>Salon</strong>Lasers.com<br />

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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |


Learn Beauty Secrets from Top Makeup<br />

Artists at the Makeup Show LA<br />

The artistic energy of The Makeup Show meets in Los Angeles for its second west<br />

coast appearance with The Makeup Show LA at downtown’s California Market Center, on<br />

<strong>February</strong> 28 <strong>and</strong> March 1, 2010..<br />

The only pro-focused event of its kind, The Makeup Show event brings together international<br />

beauty professionals, br<strong>and</strong>s, students, <strong>and</strong> beauty bloggers for two days where<br />

insider-only tips are traded between the best in the business.<br />

With built-in educational programs, attendees learn beauty secrets from top makeup<br />

artists through keynote presentations, h<strong>and</strong>s-on workshops, seminars <strong>and</strong> business forums,<br />

examining beauty techniques <strong>and</strong> applications, skin tone <strong>and</strong> health, makeup products, tools<br />

of the trade, <strong>and</strong> the business of the beauty industry.<br />

The show presents the latest products, trends <strong>and</strong> techniques from editorial, runway,<br />

<strong>and</strong> red carpet beauty, to airbrush secrets, FX, makeup for HD, to the perfect bride.<br />

To learn how to be part of The Makeup Show visit www.themakeupshow.com or call<br />

(212) 242-1213. The Makeup Show NYC will celebrate its 5-year anniversary at NYC’s<br />

Metropolitan Pavilion, May 16 <strong>and</strong> 17, 2010.<br />

Satellite Wireless Terminals • Virtual Terminals<br />

Ecommerce Set-up • On-Line Shopping Carts<br />

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We are no exception. IRN has<br />

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Although we’ve been in business for<br />

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Our “MERCHANT REWARDS<br />

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Reward dollars are the same as cash <strong>and</strong> can be used to buy NEEDED PRODUCTS <strong>and</strong><br />

SERVICES through our concierge or on-line marketplace. The concierge is your personal<br />

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Social Netwoking <strong>and</strong> the<br />

Evolution of Marketing<br />

by Gerard McAvey, Executive Marketing Manager, Milady<br />

A social network is a group or community<br />

of people getting together that share a common<br />

interest. Individuals in the social network<br />

of the beauty <strong>and</strong> wellness world are represented<br />

in such a diverse manner including, but<br />

not limited to, gender, ethnicity, <strong>and</strong> age.<br />

According to a report in March of 2009,<br />

almost 45 percent of existing Facebook users<br />

are women between the ages of 26-44 <strong>and</strong> are<br />

among the fastest growing demographic on<br />

Facebook.<br />

So how can you…the student, the teacher,<br />

the school owner, the administrator, the technician,<br />

the salon/spa owner benefit from this<br />

new world of online social networking <strong>and</strong><br />

maximize your interaction?<br />

STUDENTS – communicate with your<br />

fellow classmates about questions, ideas, suggestions<br />

you have from class <strong>and</strong> help each<br />

other out; network with potential employers,<br />

post your resume <strong>and</strong> showcase some of your<br />

work via photos uploaded to your page.<br />

TEACHERS – Use some of these sites<br />

to remind existing students of homework<br />

assignments that are due or exams coming up;<br />

get your students involved <strong>and</strong> photograph the<br />

contests <strong>and</strong>/or activities at your school <strong>and</strong><br />

show the world how good they really are.<br />

SCHOOL OWNERS/<br />

ADMINISTRATORS – share the strengths<br />

of your school to post success stories, photos,<br />

distinguishing factors in your program to market<br />

to potential students. These types of sites<br />

are also the perfect way to keep in touch with<br />

your alumni <strong>and</strong> potentially communicate<br />

advanced academy programs.<br />

TECHNICIANS – This is a fantastic format<br />

to build your networking <strong>and</strong> client base<br />

by sharing your expertise with folks in your<br />

area (as well as across the country) via social<br />

networking sites. As these sites become more<br />

prominent, you will start seeing State Boards<br />

creating pages that you can access for information<br />

on licensing, continuing education, etc.<br />

SALON/SPA OWNERS – The possibilities<br />

are endless for you to utilize these types<br />

of tools. You can start a referral program <strong>and</strong><br />

utilize these types of sites for that sole purpose.<br />

You can also build up your database of clients<br />

<strong>and</strong> continually market new <strong>and</strong> special offers<br />

<strong>and</strong> promotions to increase business <strong>and</strong> keep<br />

tabs on those that come into your place of<br />

business... making each <strong>and</strong> every one of them<br />

feel a little special by having you, “just check in<br />

with them.” (Note: School Owners can do the<br />

same thing).<br />

Please complete your due diligence when<br />

venturing into the creation of any of these<br />

sites; although I believe that the mere fact that<br />

some of them have hundreds of millions of<br />

users should be enough incentive to get you<br />

moving on this. Facebook is the “giant elephant<br />

in the room,” hence all the references;<br />

however Twitter is right up there as a strong<br />

contender to reach people <strong>and</strong> YouTube is a<br />

perfect site to share videos <strong>and</strong> commercials<br />

with the world.<br />

Five Things to Know <strong>and</strong> Mention<br />

about Social Networking<br />

1) Don’t underestimate the reach<br />

of information — When updating these<br />

websites, either personal or professional ones,<br />

please assume that everyone can see what you<br />

post….good <strong>and</strong> bad. If you wouldn’t write it<br />

on a postcard, then don’t write it on these sites.<br />

2) The Diverse Opportunity — One<br />

of the greatest things about social networking<br />

is that it doesn’t discriminate because all you<br />

need is an internet connection. Everyone has<br />

access to so many different types of people<br />

from all different walks of life. These sites<br />

provide forums for not only reaching out to<br />

people in your immediate community but it<br />

gives the opportunity for that student living in<br />

rural Wyoming to interact with the seasoned<br />

technician based out of New York City…it’s<br />

fantastic!<br />

3) Be Courteous — A colleague of<br />

mine put it best when she stated that social<br />

networking is like going to a BBQ. Be friendly<br />

with everyone, make introductions, don’t ask<br />

personal questions right away, get to know one<br />

another <strong>and</strong> build the relationship by routine<br />

socializing.<br />

4) Don’t place all your eggs in one<br />

basket — Social networking can enhance your<br />

school or business but it should be used to<br />

“build on” other communication <strong>and</strong> marketing<br />

methods, not replace them. To be honest,<br />

it’s important to get your toes wet now because<br />

before you know it, a 19 year old kid from<br />

Georgia will have created an insanely creative<br />

new website making Twitter out of date….it’s<br />

how the evolution of technology works.<br />

5) Keep your money in your wallet<br />

— Basic use of any of these sites is completely<br />

free. My suggestion to you would be to reach<br />

out to one of your prize students or have one<br />

of your more tech-savvy technicians help you<br />

out. I’m betting that they can have you set<br />

up with a beautiful looking site in a matter of<br />

hours guaranteeing at some point that it will<br />

lead to at least one new client for your business<br />

or one student to your school. I don’t know<br />

about you but I think it’s worth it.<br />

Editor’s note: This article was edited due to<br />

space constraints. To read the full version visit www.<br />

milady.cengage.com/eNewsOct2009/featurearticle.asp<br />

| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON


Marketing with Social Media<br />

Three Months<br />

of Marketing<br />

Elizabeth Kraus<br />

Ding-dong! The doorbell rings while<br />

you are making dinner <strong>and</strong> (reluctantly)<br />

you answer, opening the door to a total<br />

stranger who (you correctly assume) is<br />

there to make a pitch.<br />

Despite your repeated attempts to (politely)<br />

say, “no, thank you,” the salesperson<br />

(trained to overcome your objections with at<br />

least 99 different scripts) continues to pressure,<br />

cajole, flatter <strong>and</strong> otherwise annoy<br />

you until you either give in <strong>and</strong> buy a little<br />

something or send them away with a firm<br />

rejection.<br />

How do you feel afterward? Would you<br />

answer the door to this stranger again or<br />

pretend not to be home? Would you seek<br />

out the company that trained them in order<br />

to make additional purchases, thanking them<br />

for preparing the salesperson not to take no for<br />

an answer? Or would you craft a less complimentary<br />

message for this company?<br />

While, for the most part, traditional<br />

marketing <strong>and</strong> advertising is comprised of<br />

overt sales <strong>and</strong> br<strong>and</strong> messages <strong>and</strong> a call<br />

to action, when it comes to social media<br />

marketing, one of the keys to a successful<br />

strategy lies in the first word: Social.<br />

While you may include overt marketing<br />

messages on your social marketing channels<br />

once established, your primary goal in using<br />

this media should be to further increase<br />

your web presence, letting customers <strong>and</strong><br />

prospects know more about who you are<br />

(sharing your values, principles, expertise),<br />

<strong>and</strong> creating opportunities for word-ofmouth<br />

marketing.<br />

Using social media marketing channels<br />

to facilitate a hard sell message is a turn-off<br />

that will likely ensure that your sites receive<br />

significantly less – not more – traffic.<br />

Why? In social media marketing you are<br />

inviting your customers <strong>and</strong> prospects to<br />

engage with you on a more personal level.<br />

You are asking them to trust you enough<br />

for an introduction to their friends, family,<br />

co-workers <strong>and</strong> neighbors. How personal<br />

would you get with the salesperson at the<br />

front door? Would you send them on to<br />

your family <strong>and</strong> friends?<br />

When it comes to social media marketing<br />

for your salon, remember this is not just another<br />

marketing channel. Before you set up a<br />

Facebook page for your salon or professional<br />

services, set up a Facebook page for yourself.<br />

Add “Friends” <strong>and</strong> review their pages; chances<br />

are you will find that they are on Facebook<br />

primarily for social purposes <strong>and</strong> engaged<br />

primarily in social conversations.<br />

When it comes to your salon’s social<br />

media marketing, use these channels in such<br />

a way that it is welcome in the lives of your<br />

readers. Craft messages that will be seen as<br />

an organic part of the conversation found in<br />

the “News Feed” on Facebook, rather than<br />

blatant sales pitches. Use these sites as if<br />

you were invited into the living room of the<br />

reader for a visit; yes, you would talk about<br />

your business, but you would not try to sell<br />

them – well – anything.<br />

One of the best aspects of social media<br />

marketing is that there is little monetary<br />

cost associated with its use; however, it<br />

can become a costly endeavor in terms of<br />

time, especially when this assignment is<br />

one added to a long list in the life of a busy<br />

salon professional.<br />

Some guidebooks suggest that as much<br />

as 25 percent of your working time should<br />

be devoted to social media channels. While<br />

the time you need to devote to this aspect<br />

of marketing may vary, the point remains<br />

that to be effective, it requires that time be<br />

consistently invested in updating, blogging,<br />

adding photos to demonstrate your work,<br />

inviting people to events <strong>and</strong> providing follow<br />

up to questions <strong>and</strong> comments.<br />

Like any other campaign, your social<br />

media marketing cannot thrive without<br />

being nurtured. If time is at a premium<br />

for you, if you have never ventured onto<br />

the internet or if the idea of setting up a<br />

Facebook page or Twittering makes you<br />

break into a cold sweat, don’t despair!<br />

Social media sites have created interfaces<br />

that can – literally – be managed by even a<br />

computer novice.<br />

If you are still reluctant to do it yourself,<br />

you can readily find a high school student<br />

in your family or among your clientele<br />

aspiring to a future in the salon industry or<br />

marketing who would be thrilled to work<br />

for you for a couple hours each week either<br />

to set up <strong>and</strong> manage your social marketing<br />

channels on an on-going basis, or to train<br />

you to take over. You may find that once<br />

you begin to experiment with these social<br />

sites, it’s easy to become addicted to the<br />

real conversations that are occurring every<br />

day on the “virtual” world.<br />

And remember, as you wade deeper in to<br />

viral marketing waters, use these channels to<br />

create more “customer love” by sharing stories<br />

about your salon or staff that you would<br />

want to share in your client’s living room,<br />

<strong>and</strong> that they will want to pass on to others.<br />

Elizabeth Kraus is the founder of Be InPulse Marketing <strong>and</strong> Design in<br />

Auburn, Washington <strong>and</strong> the author of 12 Months of Marketing for <strong>Salon</strong><br />

<strong>and</strong> Spa. Email the author at elizabeth@12monthsofmarketing.net.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |


Preece & Toff Opens in Santa Monica<br />

With its minimalist white walls punctuated by<br />

images by the notorious stencil graffiti artist Nick<br />

Walker, the Preece & Toff <strong>Salon</strong>’s interior reflects<br />

the contrasting styles of the stylists – rock ‘n roll<br />

meets Zen.<br />

A collaboration of veteran hairstylists Matthew<br />

Preece <strong>and</strong> Kristoff Ball, this new salon located in<br />

Santa Monica, is the blending of two sensibilities,<br />

<strong>and</strong> is proof that the whole is greater than the sum<br />

of the individual parts.<br />

Ball’s reputation is indelibly cemented with<br />

the world of rock, thanks to his longtime association<br />

with Gwen Stefani (he took her from<br />

brunette to platinum) <strong>and</strong> Pink (yes, he did create<br />

her trademark shocking rosy hue). Matthew<br />

Preece, who is originally from London where he<br />

had a salon, has spent the last two <strong>and</strong> a half years<br />

journeying to <strong>and</strong> from India where he studied<br />

spiritualism. They met<br />

when they were both<br />

stylists at Fred Segal<br />

Beauty – the salon<br />

that was formerly in<br />

the space that Preece<br />

<strong>and</strong> Toff now occupies.<br />

They continued<br />

to work together<br />

at Chris McMillan<br />

– until the new space<br />

became available.<br />

Preece <strong>and</strong> Ball<br />

are both musicians<br />

themselves, <strong>and</strong> they<br />

agree on most things<br />

when it comes to the<br />

Matthew Preece <strong>and</strong><br />

Kristoff Ball, co-owners<br />

of Preece <strong>and</strong><br />

Toff at Fred Segal in<br />

Santa Monica.<br />

direction of the salon, especially on philosophy. “In every decision we make about the salon<br />

we first ask ourselves ‘is it good for the community?’ Is it going to be healthy, give back <strong>and</strong><br />

is it morally right?’ ” states Preece. “And if we make people feel better about themselves by<br />

what we say <strong>and</strong> through our work, then we are spreading happiness – <strong>and</strong> that is a positive<br />

thing.”<br />

It was Preece’s idea to add the yoga studio. “Adding the studio just made sense to us – it<br />

will help people de-stress in these challenging times <strong>and</strong> fits perfectly into our feel good<br />

mantra.”<br />

In addition, they plan to open up the spacious salon for fundraisers, book signings,<br />

spiritual events <strong>and</strong> classes in hairstyling techniques. Ball adds, “I want the salon to also be<br />

a school -- <strong>and</strong> contribute to the beauty community through education via seminars <strong>and</strong><br />

classes.”<br />

With a devoted clientele, Preece <strong>and</strong> Toff are guaranteed to bring not just celebrities but<br />

consciousness to Fred Segal Santa Monica.<br />

Specializing in the beauty industry<br />

Lic # 0F72579<br />

Call today 1-800-927-3566 for a free quote.<br />

If you prefer to email, do so now at rf_assoc@highways.net<br />

You can also find more information about both plans at<br />

www.fortierinsurance.com<br />

| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON<br />

Do It On The Web<br />

www.stylistnewspapers.com<br />

Our new website has improved navigation<br />

with easy links to articles, classifieds<br />

<strong>and</strong> calendar dates. And our Online Edition<br />

gives you a virtual tour of our paper<br />

with direct links to your favorite<br />

advertisers <strong>and</strong> products.<br />

www.<strong>Stylist</strong><strong>Newspapers</strong>.com<br />

Now with More Value for Your Advertising Dollar


Marketing Options for Esthetics<br />

Esthetic Endeavors<br />

Judith Culp<br />

In the past, marketing of esthetics was<br />

done with flyers, brochures <strong>and</strong> carefully<br />

selecting the media you would use.<br />

But then your choice of media was newspapers,<br />

billboards, television, radio, telephone<br />

directories <strong>and</strong> press releases.<br />

Now everything is more complex. Some of<br />

the old st<strong>and</strong>bys don’t work as well <strong>and</strong> some<br />

of them never worked.<br />

Yellow pages – these used to work great<br />

<strong>and</strong> were the staple of our industry. Now we<br />

have multiple phone books distributed in each<br />

town which makes the decision of who to go<br />

with more difficult or the cost of advertising<br />

exorbitant. Ask your clients where they learned<br />

about you.<br />

There are some who say they never use<br />

phone books as the internet has significantly<br />

changed how people seek information. More<br />

<strong>and</strong> more people are turning online to find<br />

business information. They can choose a<br />

yellow page search, merchant connection,<br />

city search, web search or many others. Each<br />

of these has costs related so plan carefully as<br />

to which will give you the best return. It is<br />

a quagmire we will all wade through <strong>and</strong> is<br />

going to take continued monitoring to find<br />

what works for each type of business. We can<br />

no longer find one <strong>and</strong> stick with it, constant<br />

monitoring is the new norm.<br />

Television – a good alternative depending<br />

on how many stations are in your area. The<br />

cost per viewing <strong>and</strong> client demographics will<br />

help make this decision. Do they all watch<br />

different stations? Can we afford to advertise<br />

on all of the different stations? Television can<br />

work but it must be planned <strong>and</strong> budgeted<br />

carefully.<br />

Radio – there are even more radio stations<br />

than television stations. In several polls that I<br />

have done I could not find a commonality in<br />

the channel preferred. If they are all listening<br />

to different stations or have opted for other<br />

audio sources, then reaching the “potential”<br />

client this way could be much trickier. If we<br />

are dealing with a very specific target group<br />

– say college-age girls for hair removal, now<br />

we may have a narrower range of radio stations<br />

that focus on this demographic.<br />

Golf or bus stop bench advertising<br />

– Don’t laugh. They sell these routinely. It<br />

will depend on your budget if you want to give<br />

this a try, but it wasn’t a success story for me.<br />

Likewise some people do advertising on busses,<br />

cabs or other vehicles that have high visibility<br />

due to their driving patterns. Consider<br />

the cost per day as well as the cost per exposure<br />

to determine if this is in your budget.<br />

YouTube – has become an interesting<br />

marketing approach. You can find people<br />

demonstrating all sorts of different services as<br />

well as manufacturer’s using this method to<br />

distribute information. How protected is your<br />

submission? Can it be confiscated or used by<br />

unauthorized persons? Does it drive clients<br />

back to you as opposed to others in the area?<br />

How many local people will find it, <strong>and</strong> how? I<br />

think it has great promise, but I think we need<br />

to do our research to effectively use it.<br />

The most important part of marketing is a<br />

thorough knowledge of our client base. Who<br />

are they <strong>and</strong> what are their demographics?<br />

How do they get information <strong>and</strong> how do<br />

they prefer to be reached? While this always<br />

was important, it is even more critical today.<br />

If you don’t know your customer base you<br />

will waste time, money <strong>and</strong> lots of effort to no<br />

avail. The teen <strong>and</strong> college age client uses text<br />

messaging as their preferred mode of communication.<br />

This makes them a perfect market for<br />

Tweeting or text-mails.<br />

Those on a tight schedule may not have<br />

access to their text phones on a full time basis.<br />

The best way to approach this group may be<br />

emails rather than tweeting. The message will<br />

be there when they have access to it. They may<br />

also love e-newsletters, e-cards <strong>and</strong> e-specials.<br />

As we get into a more maturing group of<br />

clients, they tend to be less comfortable with<br />

tweeting or email contact. They may use their<br />

blackberry but they are not as comfortable<br />

with incoming information. The older the<br />

client’s age bracket, the more they may prefer<br />

a reminder phone call or to receive a printed<br />

newsletter, in lieu of a text or an email. The<br />

problem with this is the cost factors. It was<br />

startling to realize that this year 70 percent of<br />

our business holiday cards from suppliers <strong>and</strong><br />

manufacturers were transmitted via email.<br />

So the more clearly the esthetician has<br />

their target market defined the easier it will<br />

be to allocate time <strong>and</strong> efforts into reaching<br />

potential clients. It is important to ask clients<br />

about their preferred contact method <strong>and</strong> what<br />

methods they read or just delete/ toss. This<br />

will help those very valuable marketing dollars<br />

be the most effective.<br />

There is no one marketing method that<br />

will make everyone happy. With internet contacts,<br />

it is important to have the client update<br />

us when they change carriers just as in the past<br />

it was important to know when they moved.<br />

It’s all about staying updated <strong>and</strong> continually<br />

innovating in a changing market place.<br />

Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.<br />

A CPCP permanent makeup technician for over 18 years she served a 4-year<br />

term as a Director for the Society of Permanent Cosmetic Professionals, two<br />

years as their president. She is president of Culp Enterprises Inc. <strong>and</strong> CEO of NW<br />

Institute of Esthetics. Judy Culp is available for consulting. For more information<br />

visit www.estheticsnw.com.<br />

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View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |


Day Spa Expo <strong>and</strong> Business Forum<br />

The Day Spa Association <strong>and</strong> the International Medical Spa Association will provide the<br />

educational component for the Day Spa Expo & Business Forum at the Las Vegas Convention<br />

Center on March 13 to 15, 2010 for spa, salon <strong>and</strong> wellness center owners, managers <strong>and</strong><br />

professionals. The Day Spa Expo is all about serious business where you will be updated on all<br />

of the latest spa trends, techniques, equipment, business <strong>and</strong> marketing strategies.<br />

Guest Speakers this year will lecture simultaneously in two large classroom venues. John<br />

C. Gray will be the keynote speaker. The Day Spa Business Expo Forum will include: Patti<br />

Biro, Mark Romero, Dan Ch<strong>and</strong>re, Celeste Hilling, Skip Williams, Brian Cunningham,<br />

Rebecca Jones, Eric Light, Felicia Brown, Ken Cassidy, Suzanne Garcia, Audry Brown, Larry<br />

H. Oskin, Kim Collier, Heather Lemere, Ana Loiselle <strong>and</strong> Stacey Hall, DSA <strong>and</strong> IMSA members<br />

receive a special discount of 20% off the registration.<br />

During a special DSA Meet <strong>and</strong> Greet networking event on Sunday evening March 14,<br />

the new ‘2010 Spa Person of the Year Award’ <strong>and</strong> the new 2010 “Distinguished Day Spa of the<br />

Year Award” will be presented. There is still time to enter your day spa. Nominations are also<br />

being invited for the annual DSA Leadership, IMSA Leadership, Healing Hearts <strong>and</strong> the Spa<br />

Philanthropist Awards.<br />

For information <strong>and</strong> to register for the 2010 Day Spa Expo, go to www.dayspaexpo.com.<br />

Introducing <strong>Salon</strong>Fit® Free, the first glove<br />

that doesn’t contain harmful phthalates.<br />

What are harmful phthalates? Good question. Phthalates are chemicals used in<br />

the manufacturing of many products, including vinyl gloves. Harmful phthalates<br />

are those identified on California’s Proposition 65 as having negative health<br />

effects on adults <strong>and</strong> children. Those phthalates can cause health issues such<br />

as cancer <strong>and</strong> birth defects. <strong>Salon</strong>Fit Free was developed as a safe alternative<br />

to vinyl gloves that contain those harmful phthalates. <strong>Salon</strong>Fit Free is an<br />

innovative, new glove that delivers performance <strong>and</strong> peace of mind.<br />

For more information visit GrahamBeauty.com<br />

Leverage Social Media<br />

to Build Your Business<br />

The Mane Objective<br />

Marco Pelusi<br />

Are you hearing about Facebook from<br />

your clients or staff?<br />

Are people texting you <strong>and</strong>/or emailing<br />

you about hair appointments? Are you getting<br />

calls from potential clients who found<br />

your name through a Google search?<br />

Hopefully your answer to all of the<br />

above questions is a big fat YES. If you<br />

answered no, or even a maybe, to any of the<br />

questions, you might<br />

have some work to do<br />

with social media this<br />

year.<br />

We all do, actually.<br />

Welcome to the new<br />

online world of salon<br />

business. Social media<br />

is beyond a necessity<br />

<strong>and</strong>/or a requirement<br />

anymore. We’re so<br />

far into it that we can<br />

hardly catch up.<br />

For example,<br />

salons all over the<br />

world are profiting at<br />

this very moment as a result of leveraging<br />

social media tools like Facebook. It’s time<br />

for you <strong>and</strong> your salon to get involved with<br />

this fabulous <strong>and</strong> exciting craze. Allow me<br />

to give you some tidbits that work for my<br />

salon.<br />

I just “Googled’ my salon, <strong>and</strong> a lot of<br />

hits came up. I also Googled “Haircolor<br />

West Hollywood,” <strong>and</strong> my salon name<br />

comes up. There’s no reason your salon<br />

can’t experience a similar response to a<br />

Google search.<br />

The simplest <strong>and</strong> most powerful way<br />

is for you to start increasing your search<br />

engine optimization (SEO) visibility is to<br />

create your salon fanpage on Facebook.<br />

You’ll need to post some beautiful photos of<br />

you, your salon, your work <strong>and</strong>/or your staff<br />

on the fanpage.<br />

How do you get fans on your fanpage?<br />

Well, you have an entire salon full of clients<br />

to start. Hopefully you keep a current list<br />

of your client’s emails – if you don’t – do it<br />

now. Then send an email to that list asking<br />

everyone to join your fanpage.<br />

Now you have a place to keep everyone<br />

informed about what’s going on at your<br />

salon including promotions, events <strong>and</strong><br />

hairstyle trends. Once your fanpage is up,<br />

“Google” your salon, <strong>and</strong> you’ll see your<br />

The simplest <strong>and</strong> most<br />

powerful way is for you to<br />

start increasing your search<br />

engine optimization (SEO)<br />

visibility is to create your<br />

salon fanpage on Facebook.<br />

salon name come up. When you have some<br />

down time, search for <strong>and</strong> reconnect with<br />

your old friends. It’s time to let everyone<br />

in your life (from childhood ‘til now) in<br />

on your successful business as a hairdresser<br />

<strong>and</strong>/or salon owner.<br />

You’ll find your old friends are probably<br />

on Facebook <strong>and</strong> are happy to support<br />

your business. Your biggest problem should<br />

be that you become overloaded with old<br />

<strong>and</strong> new friends sending you messages on<br />

Facebook asking you for hair appointments.<br />

Wouldn’t that be a nice problem to have?<br />

In addition to Facebook, there are other<br />

online opportunities to increase your visibility<br />

such as blogs<br />

<strong>and</strong> reviews. If you<br />

have clients who are<br />

bloggers, have them<br />

write about you or<br />

ask if they’d like you<br />

to write a guest article.<br />

Any blog post that<br />

includes your website<br />

will also help increase<br />

your SEO visibility.<br />

Additionally,<br />

online reviews are<br />

a great way to get<br />

exposure, as long as<br />

you’re doing great work <strong>and</strong> taking care of<br />

your clients. You’ll need to research the key<br />

sites that review <strong>and</strong> include reviews about<br />

businesses in your area <strong>and</strong> then ask your<br />

clients to submit reviews. However, as you<br />

know, it only takes one bad review of you<br />

to negatively impact your reputation. So remember<br />

to always take care of your clients,<br />

put the work in, <strong>and</strong> your hard work will<br />

come back to you always – even online.<br />

Hopefully I’ve provided some immediate<br />

action steps for you to leverage social media<br />

<strong>and</strong> online tools to build your business. I<br />

personally find that emailing <strong>and</strong> Facebook<br />

together make for a brilliant online networking<br />

combination. You <strong>Stylist</strong> readers are truly<br />

my peers – my most important people – my<br />

‘peeps.’ I’d love to be able to stay in closer<br />

touch with you, so please join my Facebook<br />

fanpage (just search for Marco Pelusi Hair<br />

Studio Inc.). Then send me an invite to join<br />

your salon’s fanpage. See you soon on FB!<br />

Marco Pelusi is globally recognized as a haircolor trainer <strong>and</strong> platform<br />

artist. Marco Pelusi Hair Studio, Inc. was named Best Hair Color in Los Angeles<br />

2007 by KTTV Fox11’s “myfoxla Hot List” competition. Pelusi created<br />

the Marco Collagen Color Guard HairCare System, the collagen system<br />

developed for color <strong>and</strong> chemically treated hair. For more information,<br />

visit www.marcopelusi.com.<br />

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10 | FEBRUARY 010 | CALIFORNIA STYLIST & SALON


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Effective Social Networking<br />

The Nail Extension<br />

Vicki Peters<br />

I think back to all requests to be “friends”<br />

in Facebook I did not respond to because I<br />

thought it was just another teenage fad.<br />

Then I figured out I needed my own<br />

page. I still resisted for a while <strong>and</strong> then<br />

did my own Facebook page; not that I ever<br />

looked at it again, but I knew it was there.<br />

I still didn’t get it. Along with this tweet<br />

thing, ah just another thing I need to stay on<br />

top of, who has time? Finally I gave into that<br />

too now that Ellen has made it such a big deal.<br />

I’m trying not to end up like some of<br />

my friends that are out of the loop, don’t get<br />

emails on their phones <strong>and</strong> refuse to get involved.<br />

Once I got involved I started to tweet<br />

daily <strong>and</strong> check my Facebook page often. I<br />

know I have to stay on top of what’s going<br />

on, <strong>and</strong> Facebook <strong>and</strong> Twitter are where it is<br />

happening.<br />

You can follow national news, local news<br />

<strong>and</strong> sports as well as keeping up with your<br />

friends or promoting your business. Facebook<br />

<strong>and</strong> Twitter, among others are becoming an<br />

every day thing.<br />

The increase of people using Twitter<br />

to get the word out about their companies,<br />

jumped more that 250 percent since the<br />

spring of 2009, according to a study done<br />

by Palo Alto Networks, a maker of firewall<br />

technology. The number of companies using<br />

Facebook for tasks grew by 192 percent. The<br />

report said everyone is using social networks<br />

as a promotional vehicle for their businesses.<br />

Maisie Dunbar, one of the industry’s savviest<br />

<strong>and</strong> well known nail techs, <strong>and</strong> owner<br />

of her own salon, Maisie Dunbar Spa Lounge<br />

in Silver Springs, Maryl<strong>and</strong> uses Facebook to<br />

promote special events <strong>and</strong> services at her Spa<br />

with messages to her clients like this one:<br />

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Dunbar also follows up with posting<br />

photos about the events on her Facebook<br />

page to make it even more interesting. Her<br />

posts <strong>and</strong> twits draw you right in <strong>and</strong> the<br />

next thing you know you’re on her Facebook<br />

page booking an appointment.<br />

According to Maisie she uses social networking<br />

not only for business, but for hiring<br />

It’s a lot easier to use social networking<br />

then telling each customer about<br />

the special when they come in.<br />

as well. She has seen a two percent increase<br />

in business, which may not be much, but<br />

considering the economy right now, that’s<br />

pretty remarkable. She uses Facebook more<br />

than Twitter, however she does post specials<br />

on both. She also networks with other professionals<br />

like her, <strong>and</strong> local businesses. She<br />

uses them as a tool to get the word out about<br />

what ever she is doing in the spa community,<br />

as well as for mentoring <strong>and</strong> announcing her<br />

class schedule.<br />

One of the biggest holes in our marketing<br />

plan is that we don’t have enough resources<br />

or time to effectively market our business so<br />

this is one of the tools we can use. We can<br />

send press releases to the trades <strong>and</strong> local<br />

newspapers, write a time-consuming newsletter<br />

that our clients won’t read anyway or do<br />

something short <strong>and</strong> sweet like tweet them<br />

about an upcoming special service.<br />

We already have their contact information<br />

<strong>and</strong> email address, so that makes it a<br />

smart choice. It’s a lot easier to use social<br />

networking then telling each customer about<br />

the special when they come in. They walk<br />

in already knowing about the special so that<br />

should make it an easy sell.<br />

The nice thing about tweeting is it is<br />

short, fast <strong>and</strong> easy information. Just take<br />

the NSS salons. Most clients like the walkin<br />

service, the fact they don’t have to get<br />

to know the manicurist <strong>and</strong> they can have<br />

non-committal appointments. Tweeting is<br />

the same: informational, short <strong>and</strong> with no<br />

commitment to respond.<br />

Although Facebook is a little more of<br />

a commitment, it can provide you with a<br />

website if you don’t have one where you can<br />

easily post photos, salon specials or photos<br />

of your vacations, which we all know our<br />

clients want to hear all about.<br />

And the best part of this fast pace social<br />

networking is it’s free!<br />

Vicki Peters is a 28 year veteran master nail tech, competition champion,<br />

judge, international educator, author <strong>and</strong> manufacturer <strong>and</strong> serves on the<br />

Nail Manufacturer Council. For more information visit www.vickipeters.com<br />

or email her at Vicki@vickipeters.com.<br />

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Staying Ahead of the Curve<br />

Blue Highways<br />

Jerry Tyler<br />

When the world of fashion moves, the<br />

beauty industry moves. However, we have<br />

three choices how fast we move.<br />

We can “go with the flow” <strong>and</strong> move at<br />

the same pace. Those who wish to move<br />

with the masses <strong>and</strong> stay mainstream simply<br />

need to keep putting one foot in front of another<br />

<strong>and</strong> they will inevitably keep moving.<br />

There are some who wish to merely<br />

st<strong>and</strong> still, hoping that wherever they are,<br />

the world as it moves will, at some point,<br />

come back to where they are, with no effort<br />

on their part.<br />

Then there are those who are proactive<br />

<strong>and</strong> use their foresight to learn new techniques<br />

for the fashions that direct us forward.<br />

If you are a “h<strong>and</strong>s-on” professional,<br />

you have the flexibility to stay ahead of the<br />

curve <strong>and</strong> run ahead of the pack.<br />

All three of the above approaches to how<br />

we evolve do not only determine how our<br />

action plans play out, but the rewards hat we<br />

reap. It comes down simply whether, by virtue,<br />

we are proactive, reactive or non-active.<br />

We can assume the services we provide,<br />

accompanied by the products we use, produce<br />

the end result, our “product.”<br />

The focus here, whether our product<br />

is cutting edge, classic, fashion forward or<br />

retro, requires our immediate attention with<br />

immediate results in play. As we build our<br />

business, one client at a time, the one with<br />

the most clients wins, at any level of the<br />

market from the mass market $15 haircut or<br />

the $150 celebrity do.<br />

As long as the satisfaction level of the<br />

client has been exceeded by the price point<br />

both the client wins <strong>and</strong> we win. And too<br />

often this is where the game ends with<br />

round two: the hope for return request visit,<br />

a maybe.<br />

How can we assure we can count on the<br />

return of the satisfied guest <strong>and</strong> have enough<br />

future clients to fill our chair for that first<br />

taste of our talents?<br />

This challenge goes beyond the point of<br />

initial or future service. This requires other<br />

techniques that, while our talent <strong>and</strong> creativity<br />

could be considered hardware skills, the<br />

solution to this challenge seems like software<br />

skills.<br />

Assuming we have the ability to wow<br />

potential clients, we need to get our future<br />

clientele to notice us <strong>and</strong> choose us. How<br />

do we achieve that reality beyond wishful<br />

thinking? And more importantly, how do<br />

we communicate the value of our “product”<br />

that will create a dem<strong>and</strong> for our br<strong>and</strong> <strong>and</strong><br />

allow continued positive growth?<br />

The key here is marketing: the br<strong>and</strong>ing<br />

<strong>and</strong> promotion of your product – which is<br />

your services <strong>and</strong> the products you provide.<br />

There are two key areas of marketing.<br />

Both are methods of promoting you <strong>and</strong><br />

your br<strong>and</strong>. The first is advertising. The<br />

second is networking. In the past the focus of<br />

almost all promotion of products <strong>and</strong> services<br />

was advertising — reaching the masses<br />

or target audience to gain their desire for the<br />

advertised product.<br />

This is still a viable tool in promoting<br />

your br<strong>and</strong> but today, the emerging giant in<br />

communication <strong>and</strong> promotion is networking.<br />

The reason is because, while advertising<br />

promotes ideas <strong>and</strong> products, networking<br />

“connects” us with our desired market or<br />

consumer as a means of communicating<br />

directly with our intended end user.<br />

Three primary forms of networking are:<br />

•<br />

•<br />

Personal Networking<br />

Business Networking<br />

Social Networking<br />

•<br />

Personal networking is the oldest form<br />

of connection <strong>and</strong> is still today the most<br />

intimate. It’s the personal phone call, the<br />

one-on-one meeting, talking to a gathering,<br />

letting people see <strong>and</strong> feel who we are <strong>and</strong><br />

what we are about in a personal sense.<br />

The positive here is with the tech-driven<br />

age often void of human touch, personal<br />

networking is on a primal level sealed with a<br />

h<strong>and</strong>shake or the sound of a voice. The limit<br />

here is you can only be so many places <strong>and</strong><br />

with so many people at any certain time.<br />

The next area is business networking. In<br />

the tech-driven age there are now numerous<br />

broad based <strong>and</strong> specific business networks<br />

where we can connect <strong>and</strong> exchange with<br />

endless business potentials. These can range<br />

from Linked-In to The Beauty School<br />

Network <strong>and</strong> Behind-the-Chair which are<br />

beauty industry focused networks.<br />

Social networking sites such as MySpace,<br />

Facebook <strong>and</strong> Twitter are great social<br />

networks where many salon professionals<br />

post their portfolios, updates on their salons<br />

<strong>and</strong> recent achievements in a less businesscentered<br />

environment that is interactive <strong>and</strong><br />

fun. It is also a great way to reconnect with<br />

former colleagues <strong>and</strong> get new potential<br />

opportunities.<br />

It is with this effective combination of<br />

our hardware, software <strong>and</strong> high tech skills<br />

that we can all enjoy the abundance we<br />

deserve <strong>and</strong> guarantee our success.<br />

Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective<br />

on the solutions <strong>and</strong> challenges facing the beauty industry. Jerry Tyler<br />

has been a stylist since 1975 serving as the former artistic director for<br />

Vidal Sassoon Academy <strong>and</strong> currently as Director of Education for Carlton<br />

Hair salons. He is also a licensed cosmetology instructor <strong>and</strong> has served<br />

as President of the California State Board of Barbering <strong>and</strong> Cosmetology.<br />

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How to Avoid Complaints<br />

The Board of Barbering <strong>and</strong><br />

Cosmetology (Board) receives approximately<br />

3,000 complaints annually. From July<br />

1, 2009 through December 31, 2009, the<br />

Board had received 1,431 complaints. The<br />

majority of complaints are submitted by the<br />

public <strong>and</strong> refer to a variety of topics, ranging<br />

from unlicensed activity <strong>and</strong> unsanitary<br />

conditions to consumer harm <strong>and</strong> dissatisfaction<br />

with services. Here are some simple<br />

things you can do to avoid complaints being<br />

filed against you or your business.<br />

• Only employ licensed workers<br />

• Make sure the salon or shop has a valid<br />

establishment license issued by the Board<br />

• Keep your work station in a sanitary<br />

condition<br />

• Throw away used disposable tools (cotton<br />

pads, sponges, emery boards, etc.)<br />

700<br />

600<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

1 2<br />

517<br />

• Follow the Board’s health <strong>and</strong> safety laws<br />

<strong>and</strong> regulations<br />

• Provide good customer service<br />

• Maintain a positive <strong>and</strong> professional attitude<br />

• Only perform services you know will<br />

achieve the desired result for the client<br />

If a client complains to you, try to<br />

resolve the situation quickly <strong>and</strong> effectively.<br />

Be polite, respectful <strong>and</strong> courteous while<br />

asking the client what you can do to remedy<br />

the problem. If their request is fair <strong>and</strong> reasonable,<br />

accommodate the request. Making<br />

sure all your clients leave satisfied will<br />

ensure their repeated business <strong>and</strong> reflects<br />

positively on you <strong>and</strong> the salon or shop you<br />

work in.<br />

For further information, contact the<br />

Board at www.barbercosmo.ca.gov or<br />

1-800-952-5210.<br />

Complaints Received<br />

July 1, 2009 to December 31, 2009<br />

175<br />

126<br />

Find Licensing FAQ Answers Online!<br />

16<br />

593<br />

1<br />

Contractual<br />

Fraud<br />

Health <strong>and</strong> Safety<br />

Incompetence/Negligence<br />

Non-Jurisdictional<br />

Personal Conduct<br />

Unlicensed Activity<br />

Other<br />

Do you have a licensing question? Find answers to frequently<br />

asked questions online at www.barbercosmo.ca.gov<br />

Accomplishments Listed in Last Four Years<br />

By Jerry Tyler, President California State Board of Barbering<br />

<strong>and</strong> Cosmetology<br />

During the last four years, I have had the<br />

privilege of serving the consumers <strong>and</strong> beauty/<br />

barbering professionals in California as the<br />

president of the State Board of Barbering <strong>and</strong><br />

Cosmetology.<br />

With the completion of my four year<br />

term, I’d like to take this opportunity to<br />

reflect on the accomplishments our board<br />

has achieved <strong>and</strong> take time for some well deserved<br />

recognition of those who served with<br />

me along the way.<br />

At the offset, I am happy to say the board<br />

<strong>and</strong> our industry is in a much better place<br />

than the way I found it when I entered my<br />

term. In 2004, we were on the verge of a senate<br />

m<strong>and</strong>ated sunset in the wake of what, up<br />

to that point, had been a fragmented board<br />

that was non-responsive both to consumers<br />

<strong>and</strong> industry alike.<br />

Imagine what it was like for a person who,<br />

after completing a 1600-hour, 10-month<br />

cosmetology course to be told they have a<br />

nine-month wait to receive an exam date to<br />

start their career as a licensee.<br />

Four years later, we have moved to become<br />

not only the largest board of its type in<br />

the U.S. with close to a half million licensees,<br />

but also one of the most industry-relevant,<br />

accessible <strong>and</strong> professionally oversight institutions<br />

in California <strong>and</strong> the U.S.<br />

Here are some of the meaningful reforms<br />

our board has achieved in the last four years:<br />

• Out-of-state cosmetology license reciprocity<br />

with all 50 states<br />

• Institution of the NIC national written<br />

exam<br />

• Reform of the Cosmetology Externship<br />

program<br />

• All stipulated elements of the legislature as<br />

to their last three Sunset Reviews were addressed,<br />

accomplished or in action plan<br />

• Master strategic plan, revised mission/vision<br />

statements, measurable goals <strong>and</strong> time lines<br />

• New protocols for the sanitation/disinfection<br />

of foot spas<br />

• Major industry <strong>and</strong> consumer outreach<br />

through industry participation by the board<br />

through publications <strong>and</strong> shows<br />

• Major curriculum reform for all the five<br />

license categories<br />

• Increase in health <strong>and</strong> safety requirements<br />

for consumer protection<br />

Annual Election of Officers<br />

• Reform of the citation/inspection process<br />

to assure fair due process<br />

• Adoption of board rules <strong>and</strong> protocols for<br />

board members<br />

• Reduction of wait times for exam from<br />

six-nine months to six-eight weeks<br />

• Increased enforcement to address unlicensed<br />

<strong>and</strong> illegal activity<br />

• Positive apprenticeship program reform<br />

• Strategic cooperation with state departments<br />

<strong>and</strong> agencies as well as the legislature<br />

<strong>and</strong> administration<br />

• Industry task forces <strong>and</strong> advisory groups<br />

to advise the board on pertinent issues <strong>and</strong><br />

challenges<br />

• Open board meetings inviting both industry<br />

<strong>and</strong> consumer participation to assure<br />

broad based input for the decision making<br />

process of our board<br />

I need to acknowledge my fellow board<br />

members without whose passion, perseverance,<br />

tenacity <strong>and</strong> commitment to their<br />

appointments has been nothing short of<br />

amazing. To our industry members who walk<br />

the fine line between consumer protection<br />

<strong>and</strong> furthering the interests of our industry, as<br />

a licensee I have never been so proud to serve<br />

with fellow professionals. To our non-industry<br />

members never has our industry had an<br />

embracing accepting collective who balance<br />

oversight with insight as you have <strong>and</strong> our<br />

industry shall be always grateful for the balance<br />

you bring to our board.<br />

No greater appreciation can go to our executive<br />

officer, Kristy Underwood <strong>and</strong> staff.<br />

It’s easy for a board to dream of great things<br />

but it takes an awesome executive leader to<br />

make the dream list come true consistently<br />

despite the current challenges facing state<br />

government agencies.<br />

Lastly, I would like to thank my fellow industry<br />

share takers in California who allowed<br />

me to serve my industry that has so richly<br />

blessed my professional <strong>and</strong> personal life for<br />

the last 35 years. I have always faithfully tried<br />

to fulfill the promise I made to leave my term<br />

in office with the state of my industry better<br />

than the way I found it.<br />

I hope all will agree that while there is still<br />

much left to achieve the present positive state,<br />

our industry can enjoy due to a responsive<br />

<strong>and</strong> forward thinking board will lay a firm<br />

foundation to secure a consumer <strong>and</strong> industry<br />

friendly beauty <strong>and</strong> barbering profession<br />

we can all be proud of in California.<br />

Editor’s Note: The annual election of officers for the Board of Barbering <strong>and</strong><br />

Cosmetology took place at the recent board meeting on January 24 <strong>and</strong> 25, 2010. As of press<br />

time, board officers were not elected yet, but we should have updated information in the<br />

March issue of California <strong>Stylist</strong>.<br />

For more information on upcoming Board meetings visit www.barbercosmo.ca.gov.<br />

14 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON


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<br />

LOMITA, CA - FACIAL ROOMS<br />

WITH EQUIP MENT, HAIR / NAIL<br />

STATIONS AND MAS SAGE ROOMS<br />

FOR RENT Sa lon in great lo cation. <strong>Stylist</strong><br />

($175 per week) <strong>and</strong> Manicurist ($125 per week)<br />

rent or com mission. Call Lupe (310)257-1924<br />

NORTHRIDGE SA LON HAS RENTAL<br />

SPACE AVAIL ABLE FOR A HAIRSTYL-<br />

IST, MAN I CUR IST & ESTHETICIAN<br />

with LOW rent. Great working at mosphere.<br />

Bring your cli ents. All ENG LISH SPEAKING.<br />

Contact S<strong>and</strong>y (818)207-1859<br />

BELLFLOWER HAIR DESIGNS ~ STA -<br />

TION FOR RENT Easy ac cess on / off 91 <strong>and</strong><br />

605 Freeways, near Downey, Lakewood, Artesia<br />

<strong>and</strong> sur rounding cit ies. Call Mary for de tails,<br />

(562)920-7051, must have cli entele.<br />

$<br />

HERMOSA BEACH, CA Sta tion for<br />

Lease or Commission! Upgrade your clientele<br />

to a br<strong>and</strong> new, lux urious, multi cul tural<br />

salon. Nice, clean sa lon in up scale area. Sta -<br />

tions with lots of space <strong>and</strong> storage. Come join<br />

‘THE TEAM’! Too many amenities to list.<br />

www.DuaneColemanAndCompany.com<br />

(310)798-1967<br />

<br />

SAN FRANCISCO / UN ION<br />

STREET SA LON is looking for an am bitious<br />

<strong>and</strong> tal ented styl ist who rocks at hair! Chair<br />

rental or com mission. Amaz ing location with lots<br />

of nat ural sun-light <strong>and</strong> large sta tions. 5 year old sa -<br />

lon newly re modeled. Check out our web-site <strong>and</strong><br />

job-posting. www.redunionsalon.com. In terested<br />

parties please call Erika for preliminary phone in -<br />

terview (415)332-5450 per sonal number<br />

<br />

CHINO,CA SA LON HAS RENTAL<br />

SPACE AVAIL ABLE FOR A HAIR-<br />

STYL IST, MAN I CUR IST & ESTHETICIAN<br />

with LOW rent. Great working at mosphere.<br />

Walk-ins. Con tact Minin (909)438-0403<br />

ENCINO, CA- STYLIST STA TION,<br />

MAKE-UP STA TION & PRI VATE ROOM<br />

AVAILABLE FOR RENT! Up scale, clean <strong>and</strong><br />

modern sa lon on Ventura Blvd. with ex cellent<br />

atmosphere & am ple park ing. Must have clientele<br />

<strong>and</strong> a positive at titude. Call Kimberly<br />

(818)996-8845 or (818)292-1527.<br />

NORTHRIDGE, CA - HAIR STYLIST<br />

STATIONS AVAIL ABLE FOR RENT $120<br />

per week - First week move-in FREE. Busi ness<br />

has been open for 15 years. Must have cli entele.<br />

Good lo cation <strong>and</strong> friendly en vironment. Call<br />

SUNNY for info at 818-360-8616<br />

UPLAND, CA ~ BOOTH RENTAL<br />

FOR MA TURE STYL ISTS WITH CLI -<br />

EN TELE Clean, friendly sa lon. Good lo cation<br />

on Cen tral Av enue. Your cli ents will love<br />

it! Call Catherine (909)982-0710<br />

HISTORIC UP TOWN WHITTIER AREA<br />

Mozart the Sa lon is look ing for the right Styl ists to<br />

join our team. Sta tions for rent with steady cli entele.<br />

Full time only. Ask for Patty (562)693-2624.<br />

DOWNTOWN FULLERTON, CA -<br />

HAIR STA TIONS FOR RENT - 4<br />

WEEKS FREE Newly opened Beauty Stu -<br />

dio with all new equipment. Good lo cation.<br />

Call for more in formation. Florenz<br />

(714)579-9343<br />

BAR BER / COS ME TOL O GIST WITH<br />

CLIENTELE WANTED FOR BOOTH<br />

RENTAL ON PIEDMONT AV ENUE,<br />

OAK LAND $275 per month. Call Marty<br />

(510)547-1205 or (510)433-0576<br />

DAVIS, CA ~ SMALL HAIR SA LON<br />

FOR SALE Half own ership only $3000.<br />

Also full ser vice sa lon sta tion at a newer /<br />

larger sa lon avail able for rent or commission.<br />

Call Su san for more in formation.<br />

(530)400-4915<br />

RE MOD ELED CLARE MONT SA LON<br />

HAS BOOTH RENT ALS AVAIL ABLE<br />

<strong>Stylist</strong> - $115 per week, Manicurist - $95 per<br />

week. Good lo cation with spa cious park ing. Lo -<br />

cated at Foothill Blvd. <strong>and</strong> Towne Ave. Contact<br />

Mar tha @(909)621-0541<br />

ROSEVILLE ~ JACK N JILLYBEANS SA -<br />

LON has an open ing for a full time Styl ist.<br />

Cur rent Cal i for nia Cos me tol ogy Li cense, ex perience<br />

pre ferred. (916)786-3888 Please AP PLY<br />

IN PER SON at 212 Har ding Blvd, Suite V,<br />

Roseville, CA 95678<br />

LEASE OFFERS<br />

TORRANCE ~ HAIR STA TION &<br />

FACIAL ROOM FOR RENT OR<br />

COM MIS SION Full ser vice sa lon. Great<br />

location, friendly at mosphere. Hair sta tion<br />

$500 per month or com mission available.<br />

Please call for more in formation<br />

(310)465-0035 or (310)703-2196<br />

LOS AN GELES AREA El egant new sa -<br />

lon has stations available for $135.00 per<br />

wk for 3 months with lease in busy shop ping<br />

center. Many walk-ins. Message (714)865-0652<br />

<br />

HUNTINGTON BEACH - BUSY,<br />

FULL-SER VICE SA LON HAS<br />

HAIRSTYLIST STA TIONS & PRI VATE<br />

ROOM AVAIL ABLE FOR RENT $185 per<br />

week. 10% commission on product sales. Great<br />

lo ca tion, newly re mod eled. $500 in cen tive to<br />

join our team! Va cation af ter one year. Cli ent<br />

re fresh ments. (714)585-1185<br />

VALENCIA ~ CONCERTO HAIR SA-<br />

LON HAS HAIR STA TIONS AVAIL ABLE<br />

Rental or commission. Plenty of walk-ins.<br />

Great lo cation. $200 per week - first week free!<br />

For more information call Nik @<br />

(661)287-3700 (work) or (310)963-4247 (cell)<br />

STATION FOR RENT - LONG<br />

BEACH / NORWALK AREA One Hair<br />

station available. Bring your cli ents. Call<br />

(562)275-1882<br />

CITRUS HEIGHTS AREA - NEWLY<br />

RE MOD ELED SA LON - STA TIONS<br />

FOR RENT $450 per month. Must have clientele.<br />

Call Vickey for more de tails (916)802-7767<br />

or (916)725-2996<br />

CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 15


CANOGA PARK, CA ~ HAIRSTYLIST<br />

STATIONS AVAIL ABLE FOR RENT<br />

Es tab lished sa lon, good lo ca tion. Clean,<br />

beau ti ful at mo sphere. Sa lon is of fering<br />

Hair Ex ten sions, Per ma nent Makeup, Hair<br />

Re lax ing, Eye lash Ex ten sions. Call<br />

(818)943-0217<br />

MY HAIR PLACE SA LON IN LA HABRA<br />

HAS TWO STA TIONS FOR RENT at<br />

$175.00 per week. Wella / Sebastian / Nioxin<br />

used for Backbar. Tow els, re freshments, Sirius<br />

& Wire less internet. 10-20% Retail Com mission.<br />

Must have Clientele. Lucy (562)691-5617<br />

CHAIR OPEN FOR RENT ~ HAIR -<br />

STYLIST OR MAKEUP ART IST ~ AT<br />

EX CLU SIVE, UP SCALE ROB ERT -<br />

SON BLVD. HAIR SALON IN WEST<br />

HOL LY WOOD Call (310)487-7599 if in -<br />

ter ested.<br />

SOUTH TORRANCE SALON HAS<br />

THREE STYL ING STA TIONS AVAIL -<br />

ABLE FOR RENT $135 / wk. Great location.<br />

Clean, friendly, pro fessional. For more in formation<br />

call (310)378-7882.<br />

<br />

SAC RA MENTO MID TOWN - J<br />

STREET Nice, re laxed set ting. Two<br />

rooms for rent. Hair $550 per month. Mas sage<br />

part-time. Must have cli entele. Call for de tails.<br />

Arcelia (916)444-0642<br />

SANTA MONICA ~ HAIR / NAIL STA -<br />

TION FOR RENT New, pri vate, very nice sa -<br />

lon. Good park ing, walk-ins. Part-time /<br />

Full-time. Near col lege. Fa cial, Wax ing,<br />

Healing Room also available. Call for more<br />

in for ma tion (310)399-6530<br />

SANTA CLARITA – HIP SNIPZ SA -<br />

LON IN BUSY SHOPPING CENTER<br />

HAS 2 STA TIONS FOR RENT $125 per<br />

week. First week free. Bar ber Wanted.<br />

Call(661)373-8695<br />

BEAUTIFUL SA LON IN SIMI VAL LEY<br />

SEEK ING MAS SAGE THER A PIST,<br />

MAN I CUR ISTS & HAIR STYL ISTS TO<br />

RENT STA TIONS Newly re modeled 2000<br />

sq.ft. sa lon. Three months rent 1/2 price. For<br />

more de tails call Maggie (805)581-3072<br />

SALARY /<br />

COMMISSION<br />

WANTED: Li censed cos me tol o gists <strong>and</strong><br />

estheticians to join the Ed ucation De partment at<br />

Federico Beauty In stitute – lo cated in Sac ramento,<br />

Cal ifornia. Will train! Visit<br />

www.federico.edu or call 919.929.4242 ex. 205.<br />

<br />

RARE OP POR TU NITY - BAR BER<br />

WANTED - BUSY DOWNTOWN<br />

WALNUT CREEK SHOP Gen er ous 70-30<br />

split. Call (925)934-4516 (shop) or<br />

(925)682-5272 (eve nings)<br />

TEAM VICKI EX PANDS! Team Vicki is<br />

exp<strong>and</strong>ing <strong>and</strong> we are in terested in sea soned<br />

professionals that are ready for a new chal -<br />

lenge in their ca reer <strong>and</strong> want to be part of the<br />

in dus try’s most talked about team. Our goal<br />

is to build a team of Coaches na tionally that<br />

has pas sion for ed ucation <strong>and</strong> is will ing to<br />

sup port the ed u ca tion pro gram with prod uct<br />

sales. If you are in terested in join ing Team<br />

Vicki please send your re sume to:<br />

Simmy@vickipeters.com.<br />

SHOPS FOR SALE<br />

VENICE, CA - GREAT LO CATION<br />

NEXT TO THE OCEAN, FULL SER-<br />

VICE BEAUTY SALON / SUP PLY Lots of<br />

walk-ins. Six Hair Sta tions, Three Fa cial<br />

Rooms, Three Nail Sta tions. 13 years established.<br />

Great rent <strong>and</strong> lease - owner retiring!<br />

(310)390-0739 or (310)384-1853<br />

NEWLY REN OVATED FULLY FUR -<br />

NISHED SA LON IN GLEN DALE, CA<br />

INCLUDES 15 STA TIONS, 5 SHAM POO<br />

BOWLS, 2 EXTRA ROOMS. WALKING<br />

DISTANCE TO THE AMERICANA.<br />

GREAT PRICE! GREAT LO CATION!<br />

PLEASE CALL (818)500-4955 OR<br />

(818)634-6468<br />

SALON FOR SALE - COSTA MESA -<br />

NEWPORT HAIR & NAILS Three hair sta -<br />

tions, three nail sta tions, three spa, one fa cial.<br />

Good lo cation, low rent ($1738). Price re duced<br />

to $35,000. Janny (714)467-7055 or<br />

(949)642-3880<br />

TRACY, CA ~ SALON & BAR BERSHOP<br />

IN GREAT LO CATION FOR SALE Es -<br />

tablished Busi ness. Beau tiful shop, Busy shopping<br />

cen ter with great parking. 7 stations, 2<br />

shampoo sta tions, office . Lots of walk-ins. Fun<br />

& en ergetic shop. Owner re lo cat ing <strong>and</strong><br />

must sell! Price re duced to $40,000 - won’t<br />

last! For ap pointment: (209)481-1347<br />

<br />

OR E GON HIS TOR I CAL HOME<br />

WITH OP ER AT ING HAIR SA LON<br />

FOR SALE Owner is re tiring. Lo cated down -<br />

town in his toric Au rora, Or e gon. Home <strong>and</strong><br />

shop for $369,000. Visit our website for pics <strong>and</strong><br />

info: www.oregonhistoricalhome.com<br />

BEAUTY SA LON IN NORTH HOL LY-<br />

WOOD FOR SALE Ex cellent walk-in cli entele.<br />

Great lo cation with park ing. Six sta tions.<br />

Facial <strong>and</strong> Wax room. Call Leticia for more in -<br />

for ma tion. (818)764-7474<br />

SALON FOR SALE - PICO / FAIRFAX<br />

AREA IN THE WILSHIRE VISTA DIS-<br />

TRICT Great rent, four styl ing sta tions, two<br />

shampoo bowls, three dry ers, make-up & re tail<br />

area, air conditioner, alarm sys tem, sky light.<br />

Only $17,000! Call To day (213)407-0271.<br />

BEAUTY SA LON FOR SALE IN SIMI<br />

VAL LEY, CA 3300 sq.ft. Great lo cation with<br />

12 nail sta tions, 9 spa ped icure, 6 hair sta tions,<br />

four hair dry ers, 4 shampoo bowls, one fa cial /<br />

waxing room, 6 foot mas sage chairs, one laun dry<br />

room. Call (818)943-1987 (cell)<br />

<br />

BEAUTY SA LON IN BELL -<br />

FLOWER FOR SALE Great lo cation.<br />

Six sta tions <strong>and</strong> Fa cial Room. Low Rent. Call<br />

for more in for ma tion (562)522-0891<br />

BARBERSHOP FOR SALE - PERRIS, CA<br />

Great lo cation in side shop ping cen ter. Owner<br />

re tir ing. Price re duced to $18,000. Call for<br />

more in for ma tion (949)235-1323 (cell)<br />

WANT OUT OF THE RAT RACE? LONE<br />

PINE, CA Quiet, sce nic re sort town in the East -<br />

ern Si erra Mts. Three sta tions, turn key, newly<br />

remodeled sa lon. Es tablished 25 years. Low<br />

overhead, good income for full or part time.<br />

Owner re locating. Call (760)793-1644 0r<br />

(760)937-0837 for details.<br />

30 YEAR HIGHLY PROF ITABLE HAIR<br />

RE PLACE MENT BUSI NESS Low rent - ex -<br />

cellent lo cation. $80K yearly gross. Sac ramento<br />

area. Will train. Seller will fi nance.<br />

Owner re tiring. Call (916)962-3539<br />

TURNKEY SALON & SPA FOR SALE<br />

IN LA HABRA, OR ANGE COUNTY<br />

Low rent for 1200 square feet. Takara<br />

Belmont de signed fur niture for a Full Ser vice<br />

<strong>Salon</strong>. Sta tions are rented for ex tra in come.<br />

Make an of fer! (562)631-5498<br />

TWO CHAIR BAR BER SHOP FOR SALE<br />

IN PALM SPRINGS, CA Good, steady busi -<br />

ness all year. Ask ing $20,000 but will ne gotiate.<br />

Must sell due to health concerns. Call for more<br />

in for ma tion (760)499-8080<br />

FOR SALE - FULL SER VICE BEAUTY<br />

SALON IN SUNNY ARIZONA in strip<br />

mall. 4 Hair Sta tions- Ped icure spa - Nail sta -<br />

tion - Fa cial Room - Tan ning bed room.<br />

Great lo cation across from large shopping<br />

mall. Across the river is Laughlin, Ne vada.<br />

For more info call (949)598-4508<br />

16 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON


VAN NUYS ~ BEAUTY SA LON & BAR -<br />

BER SHOP FOR SALE Good location. Good<br />

price ~ $20,000 or best of fer. Call for more infor<br />

ma tion (818)448-6055<br />

$<br />

IN TI MATE, BEAU TI FUL, FOUR<br />

CHAIR UN ION SQUARE BOU -<br />

TIQUE SA LON with art gallery. Quality<br />

light ing, new plumb ing, re clin ing sham poo<br />

‘bed’ bowls, washer / dryer, Asian art & an tiques,<br />

ex cel lent lo ca tion <strong>and</strong> out st<strong>and</strong> ing rep u ta tion. A<br />

must see for the price. $60,000.00. (415)<br />

577-3562.<br />

TRENDY GAL LERY DIS TRICT OF<br />

DOWNTOWN LOS AN GELES - FULL<br />

SERVICE SA LON FOR SALE 4 hair sta tions,<br />

manicure ta ble, two shampoo bowls ,mas sage<br />

room, fa cial room. All new equip ment. Priced<br />

for quick sale at $45,000. Call (213)626-2131 or<br />

cell (213)245-1027<br />

NAIL & HAIR SA LON FOR SALE ~<br />

SOUTH SAN DIEGO, CLOSE TO IM PE-<br />

RIAL BEACH Es tablished 10 years. Good lo -<br />

cation in large Albertsons shopping cen ter. Ask -<br />

ing $35,000 or best of fer. Call (619)200-5404 or<br />

(619)271-6276<br />

USED EQUIPMENT<br />

ANAHEIM HILLS BEAUTY SUP PLIES &<br />

EQUIPMENT IS CLOS ING IT’S DOORS<br />

~ EV ERYTHING MUST GO! Sup plies ~<br />

Displays ~ Shelv ing ~ 2 Sta tions & much more!<br />

5773 Santa Ana Can yon Road, Suite B, An aheim<br />

Hills, CA 92807 (714)974-0180<br />

SELLING YOUR USED EQUIP MENT?<br />

Recently re modeled <strong>and</strong> need to sell your old<br />

fur ni ture? Up graded your es the tic equip ment?<br />

Reach the peo ple that will buy from you. Advertise<br />

in the Cal i for nia Styl ist News pa per classifieds<br />

<strong>and</strong> reach over 40,000 beauty <strong>and</strong> bar ber pro fessionals.<br />

For more information Call (503)<br />

297-7024 or visit www.stylistnewspapers.com.<br />

AMAZING ‘HEAD TO TOE’ CERTIFIED<br />

BOTANICAL SKIN CARE CLASSES /<br />

WORK SHOPS <strong>and</strong> more of fered ev ery 4th<br />

Monday - April 27th- May 18th - June 22nd -<br />

July 20th - Au gust 24th - Sept 21st - Oc tober<br />

26th - No vember 16th - Dec. 14th. You may<br />

bring models. Make your res ervations ahead of<br />

time - (949)598-4500<br />

MISCELLANEOUS<br />

SAVE UP TO 80% In cludes den tal, vi sion, pre -<br />

scription, chiropractic <strong>and</strong> med ical. Not In surance<br />

Linda (541)554-7953 dentalnow4u.com<br />

VITAS IS LOOK ING FOR COS METOL-<br />

OGY VOL UN TEERS to pam per Hos pice pa -<br />

tients living at home or nurs ing fa cilities providing<br />

hair cuts or set <strong>and</strong> styles. Op portunities<br />

available through out South ern Ca. <strong>and</strong> the Bay<br />

area. For de tails con tact Alex Silva at<br />

(858)503-4724 or al ex an der.silva@vitas.com<br />

DONATE YOUR TIME: CALIFORNIA<br />

COS ME TOL OGY AS SO CI A TION<br />

SOUTHERN DIS TRICT IS LOOK ING<br />

FOR CCA VOLUNTEER MEM BERS to<br />

help cre ate our fu ture con tin u ing ed u ca tion etc.<br />

We need ded icated people in all ar eas of Southern<br />

Cal ifornia. Our elec tion is com ing up in a<br />

few months - so let us hear from you. Non<br />

members <strong>and</strong> stu dents can apply.<br />

(949)598-4500<br />

BUSINESS<br />

OPPORTUNITIES<br />

MAKE $100 PER HOUR SHARP ENING<br />

SCISSORS AND CLIPPERS. I will beat<br />

anybody’s price on any equip ment <strong>and</strong><br />

train ing. (408)439-9161<br />

SELL JEW ELRY IN YOUR SA LON!<br />

Add a lit tle ex tra $$$ in your pocket. Of fer<br />

fun, fash ion able <strong>and</strong> af ford able jew elry at<br />

your sta tion <strong>and</strong> watch the profits roll in. No<br />

sales ex perience needed, prod uct will sell it -<br />

self. Small start up costs. Fashion <strong>and</strong> style go<br />

h<strong>and</strong> in h<strong>and</strong>. THIS IS THE PER FECT<br />

RE TAIL AL TER NA TIVE FOR<br />

BOOTH RENT ERS. For more information<br />

visit www.cookielee.biz/lisakind<br />

<br />

GREAT IN COME PO TEN TIAL!<br />

MANTECA, CA Magic Hair Stu dio For<br />

Sale. Es tablished busi ness. Four Hair Sta tions.<br />

Wax room, Washer & Dryer Hookup. Busy Location.<br />

Open to Negotiate price. Backbar Products<br />

In cluded. (209)239-2100<br />

almab@clearwire.net<br />

NEW EQUIPMENT<br />

EL E GANT NAIL SUP PLY: We whole sale<br />

<strong>and</strong> re tail New & Used Sa lon Equipments, Sa lon<br />

Furniture <strong>and</strong> all br<strong>and</strong>-name prod ucts OPI,<br />

IBD, Gena, Cre ative, LaPalm… We of fer on line<br />

con tin u ing ed u ca tion. Please visit our website<br />

for more in for ma tion:<br />

WWW.ELEGANTNAILSUPPLY.COM<br />

Phone: (937)258-0608 or 1-888-308-6308<br />

EDUCATION<br />

<br />

LEARN NEW TECH NIQUES<br />

THROUGH DVD’S - FREE CAT-<br />

A LOG Hair cut ting & styl ing, clipper & ra -<br />

zor cut ting, hair col oring, wed ding styles &<br />

updo’s, makeup, fa cials, man icures <strong>and</strong> ped i-<br />

cures, wax ing & hair re moval, mas sage, <strong>and</strong><br />

spa & body treat ments. 800-414-2434 -<br />

www.VideoShelf.com<br />

PERFECT YOUR HAIR CUT TING AND<br />

COLORING SKILLS AT MOGI Mon day or<br />

Sunday day time class. For more info call Mogi at<br />

(310)801-1450 or www.mogihair.com /<br />

http://mogihairedu.wordpress.com/<br />

NOW HIR ING COS ME TOL OGY IN-<br />

STRUC TORS for fresh men classes. Ex perienced<br />

<strong>and</strong> bi lingual pre ferred. Please con -<br />

tact Dr. Gracie Young (510)267-0617 or<br />

email re sume to: legrace1@aol.com<br />

AD VER TISE in the Cal i for nia Styl ist News pa per<br />

classifieds <strong>and</strong> reach over 40,000 beauty/bar ber<br />

professionals. Call (503) 297-7024 or visit<br />

www.stylistnewspapers.com.<br />

CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 17


Indifference: When “I Don’t Care”<br />

Infects Your <strong>Salon</strong><br />

Better Business<br />

Neil Ducoff<br />

Every salon suffers from indifference.<br />

Without question, it is the single most toxic<br />

behavior that wreaks havoc on salon cultures<br />

<strong>and</strong> performance.<br />

It can be as subtle as someone saying,<br />

“Why should I do that?” or, “That’s not my job<br />

- I’m not paid to do that.”<br />

In contrast, indifference can be as blatant<br />

as people collectively refusing to follow new<br />

salon procedures <strong>and</strong><br />

sounds like, “If they’re<br />

not doing it, why<br />

should I?” No matter<br />

how you view it,<br />

indifference is a toxic<br />

behavior that can spread<br />

rapidly throughout an<br />

organization.<br />

In business, there<br />

are two areas of indifference.<br />

The first is leadership indifference<br />

that can be observed in many forms. It can be<br />

a leader who lacks compassion <strong>and</strong> respect for<br />

his or her employees such as leaders who talk<br />

down to people or reprim<strong>and</strong> in public.<br />

Or when a leader refuses to follow the<br />

same rules <strong>and</strong> procedures that employees<br />

are held accountable to. It is indifference<br />

when a leader lacks concern for budgets,<br />

employee feedback systems <strong>and</strong> other essential<br />

responsibilities.<br />

Yes, indifference begins at the leadership<br />

level <strong>and</strong> the trickle down quickly becomes a<br />

raging river.<br />

The second area of indifference resides<br />

with employees. When “I don’t care” thinking<br />

surfaces in one or more employees, your salon<br />

culture will begin to deteriorate. Productivity<br />

will slow <strong>and</strong> behavior issues like lateness<br />

Yes, indifference begins at<br />

the leadership level <strong>and</strong><br />

the trickle down quickly<br />

becomes a raging river.<br />

18 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON<br />

<strong>and</strong> absenteeism will increase. If allowed to<br />

go unchecked, indifference can evolve into a<br />

major case of “destroy from within.” Simply<br />

put, there is no way to prevent customers<br />

from coming into contact with “I don’t care”<br />

thinking.<br />

Here’s the rub: employee indifference is a<br />

response to compromised thinking <strong>and</strong> behavior<br />

at the leadership level.<br />

If trust is compromised through breaking<br />

commitments, expect indifference.<br />

If the salon vision has lost its luster, expect<br />

indifference.<br />

If employees have a reason to question<br />

your leadership values <strong>and</strong> integrity, expect<br />

indifference.<br />

If you allow double<br />

st<strong>and</strong>ards, unchecked<br />

egos, conflicting agendas<br />

<strong>and</strong> poor communication,<br />

expect indifference.<br />

The indifference of “I<br />

don’t care” often means,<br />

“you don’t care enough.”<br />

It means that you are<br />

not playing to your full<br />

potential as a leader. You’re not communicating<br />

enough or clarifying expectations. You<br />

must address your own indifference to certain<br />

leadership responsibilities first. You must “care<br />

without restriction.” You must lead by example<br />

at a level you have never played at before. Your<br />

clarity <strong>and</strong> consistency – <strong>and</strong> determination<br />

to be your best – will restore trust <strong>and</strong> replace<br />

“I don’t care” thinking with “I give my best”<br />

thinking <strong>and</strong> behavior throughout your salon.<br />

Change begins with you.<br />

Neil Ducoff is the founder <strong>and</strong> CEO of Strategies, a business training <strong>and</strong> coaching<br />

salon specializing in the salon <strong>and</strong> spa industry. Ducoff is the author of Fast<br />

Forward, the business resource book for salons <strong>and</strong> spas, <strong>and</strong> his new book,<br />

No-Compromise Leadership, available at www.amazon.com. For a signed<br />

copy, go to www.strategies.com. You can email Neil at neil@strategies.com.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

FEBRUARY 2010<br />

15: Sidlab Hair Couture Event, DreamBOX Theater at the Jupiter<br />

Hotel, Portl<strong>and</strong>, OR rsvp at sid@sidlabhair.com<br />

18-19: American Massage Therapy Association Council of Schools<br />

Leadership Conference, St. Pete Beach, FL www.amtamassage.org<br />

20-21: Spa & Resort Expo <strong>and</strong> Conference, Los Angeles, CA www.<br />

spa<strong>and</strong>resortexpo.com www.medaestheticsconference.com<br />

20-23: Bronner Bros. Mid Winter International Hair <strong>and</strong> Beauty<br />

Show, Atlanta, GA, www.bronnerbros.com<br />

28-3/1: The Makeup Show LA, Los Angeles, CA (212) 242-1213<br />

www.themakeupshow.com<br />

28-3/1: ABA Canada - Toronto, Canada www.abacanada.com<br />

MARCH 2010<br />

7-9: IBS NewYork, New York www.ibsnewyork.com<br />

7-9: International Esthetics, Cosmetics <strong>and</strong> Spa Conference IESCS<br />

New York, www.iecsc.com<br />

7-9: Professional Beauty London, professionalbeauty.co.uk/london<br />

13-15: Day Spa Expo, Las Vegas, NV www.dayspaexpo.com<br />

14: Beauty School Forum, Barristar Productions, Orl<strong>and</strong>o, FL www.<br />

barristar.com 800 SHOW-432<br />

14-15: ABA Canada - Montreal, Canada www.abacanada.com<br />

14-16: Professional Barber & Beauty Show 2010, Ponce, Puerto<br />

Rico www.sanjuanbeautyshow.net<br />

21-22: Spectrum International Beauty Expo, Los Angeles, CA www.<br />

spectrumintlbeautyexpo.com 310-680-7367<br />

21-22: BSG Cosmoprof Beauty presents Nashville Fashion Focus,<br />

Nashville, TN www.fashion-focus.net<br />

27-29: America’s Beauty Show, Chicago, IL call 1-800-648-2505<br />

www.AmericasBeautyShow.com<br />

27-29: Face & Body Midwest (formerly America’s Expo for Skin<br />

Care <strong>and</strong> Spa), Chicago, IL www.face<strong>and</strong>body.com<br />

27-29: America’s Latino Beauty Congress, Chicago, IL call 1-800-<br />

648-2505 or visit www.AmericasBeautyShow.com/Congreso.<br />

28-29: Beauty School Forum, Barristar Productions, Anaheim, CA<br />

www.barristar.com 800 SHOW-432<br />

APRIL 2010<br />

10-12: International Congress of Esthetics <strong>and</strong> Spa, Miami Beach,<br />

FL 1-800-471-0229 tradeshow@LNEONLINE.com<br />

11-12: BSG Cosmoprof Beauty presents Biloxi Fashion Focus,<br />

Biloxi, MS www.fashion-focus.net<br />

18-19: Beauty School Forum, Barristar Productions, Phoenix, AZ<br />

www.barristar.com 800 SHOW-432<br />

21-22: BSG Cosmoprof Beauty presents Spring Style Show, San<br />

Jose, CA www.springstyleshow.net<br />

24-26: IBS Las Vegas, www.ibslasvegas.com<br />

24-26: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IESCS Las Vegas, www.iecsc.com<br />

25-26: BSG Cosmoprof Beauty presents Seattle Fashion Focus,<br />

Seattle, WA www.fashion-focus.net<br />

25-26: ABA Canada - Winnipeg, Canada www.abacanada.com<br />

FEBRUARY 2010<br />

1: Cosmoprof presents Paul Mitchell Ask the Educator Demo Day,<br />

Salinas & San Carlos, CA www.cosmoprofbeauty.com<br />

1: Sweis, Inc. presents Keratin Complex Smoothing Therapy, San<br />

Juan Capistrano, CA 1-877-633-1717 www.sweisinc.com<br />

1-26: Westmore Academy of Cosmetic Arts presents Hairstyling for<br />

Print, TV <strong>and</strong> Motion Pictures, Burbank, CA 1-877-978-6673<br />

1-Mar.25: Westmore Academy of Cosmetic Arts presents Makeup<br />

for Beauty, Fashion & Glamour, Burbank, CA 1-877-978-6673<br />

1-May 20: Westmore Academy of Cosmetic Arts presents High<br />

Fashion, Print & Photography, Burbank, CA 1-877-978-6673<br />

6-7: Westmore Academy of Cosmetic Arts presents Character Teeth<br />

& Retro Hair Styling 1930’s, Burbank, CA 1-877-978-6673<br />

7: The Studio presents Elements of Design, Woodl<strong>and</strong> Hills, CA<br />

1-800-422-2336 www.thestudioeducation.com<br />

8-12: Westmore Academy of Cosmetic Arts presents Blood, Gore<br />

<strong>and</strong> More, Burbank, CA 1-877-978-6673<br />

9: Sweis, Inc. presents Zerran Reform Natural Hair Straightening<br />

System, Palcoma, CA 1-877-633-1717 www.sweisinc.com<br />

13-14: Westmore Academy of Cosmetic Arts presents Retro Hair<br />

Styling 1940’s & Bald Caps, Burbank, CA 1-877-978-6673<br />

15: Sweis, Inc. presents Keratin Complex Smoothing Therapy,<br />

Torrance, CA 1-877-633-1717 www.sweisinc.com<br />

15: Jane Iredale presents Advanced Artistry 303: The Art of Concealing,<br />

Del Mar, CA 626.524.3437 ccase@janeiredale.com<br />

16: The Studio presents Wella Art of Color Correction & Men’s<br />

Wear Color & Cutting, Woodl<strong>and</strong> Hills, CA 1-800-422-2336 www.<br />

thestudioeducation.com<br />

16-Mar.5: Westmore Academy of Cosmetic Arts presents Makeup<br />

for Beauty, Fashion & Glamour, Burbank, CA 1-877-978-6673<br />

MAY 2010<br />

2: Beauty School Forum, Barristar Productions, Minneapolis, MN<br />

www.barristar.com 800 SHOW-432<br />

2-3: ABA Canada - Edmonton, Canada www.abacanada.com<br />

2-3: BSG Cosmoprof Beauty presents Baltimore Fashion Focus,<br />

Baltimore,MD www.fashion-focus.net<br />

2-3: CCA Regional Stylz Symposium, Redding, CA 800-482-3288<br />

www.the-cca.com<br />

2-3: Intercoiffure Symposium, Miami Beach, FL intercoiffure.us<br />

16-17: International Congress of Esthetics <strong>and</strong> Spa, Dallas, TX<br />

1-800-471-0229 tradeshow@LNEONLINE.com<br />

16-17 Empire’s Future Professionals Expo featuring Nick Arrojo <strong>and</strong><br />

his master <strong>Stylist</strong> team, Hershey, PA MastersOfBeauty@empire.edu<br />

16-17: The Makeup Show NYC www.themakeupshow.com<br />

16-17: <strong>Salon</strong> Spa Vision, Austin, TX www.salonspavision.com<br />

16-17: ABA Canada - Vancouver, Canada www.abacanada.com<br />

20-23: The Aesthetic Show, Las Vegas www.aestheticshow.com<br />

23-24: Armstrong McCall Houston Fashion Focus, Houston, TX<br />

www.armstrongmccall.com<br />

JUNE 2010<br />

6-7: Premiere Orl<strong>and</strong>o, FL 800-335-7469 www.premiereshows.com<br />

6-7: Premiere DaySpa Conference, Orl<strong>and</strong>o, FL 800-335-7469<br />

www.premiereshows.com<br />

13-14: ABCH 2010 Energizing Summit, Los Angeles, CA (310)<br />

547-0814 www.haircolorist.com<br />

26: Nail Networking Event of the Smokies, Gatlinburg, TN<br />

(270)799-3637<br />

JULY 2010<br />

17-19: Face & Body Spa <strong>and</strong> Healthy Aging Conference, San Jose,<br />

CA www.face<strong>and</strong>body.com<br />

18: 20th Annual North American Hairstyling Awards (NAHA 20), Las<br />

Vegas, NV www.probeauty.org/naha 1-800-468-2274<br />

18-19: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />

Program, Manhattan, NY MastersOfBeauty@empire.edu<br />

18-20: PBA Symposium “Consumer Culture”, Las Vegas, NV.<br />

1-800-394-5436 www.probeauty.org/symposium<br />

18-20: Cosmoprof North America, Las Vegas, NV 1-800-557-3356<br />

www.cosmoprofamerica.com<br />

18-20: PBA Beacon, Las Vegas, NV 800-468-2274x117 www.<br />

probeauty.org/symposium/beacon<br />

25-26: California Cosmetology Association 81st Annual Convention,<br />

Manhatten Beach, CA www.the-cca-com 800-482-3288<br />

AUGUST 2010<br />

7-10: Bronner Bros. Mid Summer International Hair <strong>and</strong> Beauty<br />

Show, Atlanta, GA, www.bronnerbros.com<br />

22-23: Empire <strong>and</strong> ARROJO education present Masters of Beauty<br />

Skills Certification Program, Philadelphia, PA MastersOfBeauty@<br />

empire.edu<br />

16-Mar.26: Westmore Academy of Cosmetic Arts presents Makeup<br />

for High Fashion, Print & Photography, Burbank, CA 1-877-978-6673<br />

16-May 7: Westmore Academy of Cosmetic Arts presents Makeup<br />

for Motion Pictures & Television, Burbank, CA 1-877-978-6673<br />

18: The Studio presents Wella Global Vision Cutting 2010, Woodl<strong>and</strong><br />

Hills, CA 1-800-422-2336 thestudioeducation.com<br />

20-21: Westmore Academy of Cosmetic Arts presents Retro Hair<br />

Styling 1950’s & Fantasy Makeup, Burbank, CA 1-877-978-6673<br />

21: Set-N-Me-Free Body Wrapping Seminar, Costa Mesa, CA<br />

1-800-221-9727<br />

21: Grace Albert Aesthetics presents Body & Female Brazilian Waxing,<br />

Los Angeles, CA 1-888-688-BROW www.perfectbrow.com<br />

21-22: The Doves present Cut & Color Connection, Santa Monica,<br />

CA www.thedovesstudio.com<br />

21-22: Malys presents Michael Cole’s Step Up! Fast Track to<br />

Wealth, Long Beach, CA www.malys.com 1-800-446-2597<br />

21-24: Strategies presents The Strategies Incubator at the Institute<br />

of Esthetics & Cosmetology, San Francisco, CA 1-800-417-4848<br />

X202 www.strategies.com<br />

22: People in Beauty present Brazilian Keratin Treatment by Marcia,<br />

Encino, CA 1-888-783-6910 <strong>and</strong>i@peopleinbeauty.com<br />

22: Grace Albert Aesthetics presents Male Brazilian Waxing & Brow<br />

Design, Los Angeles, CA 1-888-688-BROW www.perfectbrow.com<br />

22: Smooth Skin Supply presents Waxing 101 Free Online Class<br />

- (877)473-1032 www.smoothskinsupply.com<br />

23: The Studio presents Wella Global Trend Color 2010, Woodl<strong>and</strong><br />

Hills, CA 1-800-422-2336 www.thestudioeducation.com<br />

27-28: Westmore Academy of Cosmetic Arts presents Retro Hair<br />

Styling 1960’s, Burbank, CA 1-877-978-6673<br />

28: Grace Albert Aesthetics presents Body & Female Brazilian Waxing,<br />

San Diego, CA 1-888-688-BROW www.perfectbrow.com


WHAT’S NEW IN THE MARKET<br />

1. Advanced Technology Meets Value<br />

JKS International is adding another value to the beauty industry with a one-inch professional<br />

100% advanced ceramic flat iron for less than forty-dollars. The JKS Ceramic Iron features 100% solid<br />

ceramic plates with adjustable temperature control up to 450-degree F. The body style is easy <strong>and</strong> convenient<br />

for h<strong>and</strong>-operation <strong>and</strong> the 360-degree swivel cord with hang up loop will never tangle.<br />

Whatever you envision for your canvas, you can achieve it with JKS International: cream colors<br />

<strong>and</strong> developers, bleaching powder, shampoos, conditioners, styling <strong>and</strong> finishing products. From start<br />

to finish, JKS International products keep hair restored with supercharged anti-oxidants in vitamin<br />

enriched formulas. For information call 1-877-JKSUSA2 or visit jksusapro.com<br />

2. Forever Natural Polytech for Natural Nails<br />

Through advancements in technology comes the next generation of nail care products, polytechs.<br />

Polytechs are thinly brushed over the natural nail, <strong>and</strong> then cured under a UV light. They offer the<br />

natural nail unmatched strength, while remaining flexible <strong>and</strong> completely natural feeling. Women that<br />

could never grow their own nails will now be able to. Women who apply nail polish only to see it chip<br />

in a few days will now be able to wear nail polish two to three times longer. The results look <strong>and</strong> feel<br />

similar to any natural manicure but provide unparalleled adhesion <strong>and</strong> durability.<br />

Forever Natural is the first br<strong>and</strong> being launched in the Polytech category. Forever Natural represents<br />

an entire new category of nail care. Results are instant <strong>and</strong> clients will be willingly to pay extra for<br />

this new service. However, with the cost at just under a dollar per application, manicurists can add huge<br />

value to their manicures without raising prices. And if one takes into account the need to eliminate base<br />

coats <strong>and</strong> ridge fillers, actual costs are only pennies more per application.<br />

Forever Natural is available through The Industry Source, 800.362.6245 or theindustrysource.com.<br />

3. Graham Beauty Answers the Call for Safer Beauty<br />

Graham Beauty is introducing <strong>Salon</strong>Fit® Free Vinyl Gloves to stay in step with requests for options<br />

for safer vinyl gloves. Prompted by regulations found in California’s Proposition 65 pertaining to<br />

levels of harmful phthalates found in products, including vinyl gloves, Graham Beauty is launching a<br />

new vinyl glove that is manufactured without the use of those harmful phthalates.<br />

Through extensive investigation, Graham Beauty found that while DEHP is the most commonly<br />

known phthalate, there are other derivatives also known to be harmful such as DIDP. According to<br />

Graham Beauty Marketing Manager, Dan Hnilicka, many glove suppliers may not be aware of, or<br />

recognize, these other derivatives.<br />

“It’s important for consumers to question a claim such as “phthalate-free” or “DEHP-free,” said<br />

Hnilicka. “Products with such claims may still contain a phthalate derivative like DIDP.”<br />

“<strong>Salon</strong>Fit Free Vinyl Gloves are a safe, high-quality alternative to regular vinyl gloves,” said<br />

Hnilicka. For more information about <strong>Salon</strong>Fit Free Vinyl Gloves visit www.grahambeauty.com.<br />

4. Wax Uses Nourishing Blend of Natural Ingredients<br />

Rica Wax does not rely on resin as a base material. The superior waxes use a patented vegetable oil base<br />

that works together with glyceryl rosinate for just the right balance of removal of more hair with less pain.<br />

The range of waxes includes Rica’s original water soluable jar wax, a 100 percent natural wax that<br />

has excellent grip <strong>and</strong> leaves a clean finish with no sticky residue. The wax contains natural ingredients<br />

such as lemon juice <strong>and</strong> sugar with hypoallergenic properties that actively reduce redness.<br />

Rica’s premier fruit waxes, include such flavors as Banana, Coconut <strong>and</strong> Strawberry Liposoluble<br />

Wax for all skin types <strong>and</strong> Orange, Lemon <strong>and</strong> Green Apple for sensitive skin. White Chocolate <strong>and</strong><br />

Olive Oil Waxes are available for dry skin as well as is an Almond, Azulene, Milk <strong>and</strong> Aloe Vera for<br />

sensitive skin along with Titanium, Honey <strong>and</strong> Clorophyll for all skin types.<br />

The use of vegetable oils in Rica waxes provide a nourishing, moisturizing effect on the skin;<br />

titanium dioxide creates a creamy texture <strong>and</strong> the inclusion of natural plant extracts <strong>and</strong> essential oils<br />

provide restorative <strong>and</strong> aromatic affects.<br />

For more information on Rica products call 404/459-7058 or visit www.ricagroup.com.<br />

5. Ultimate Flattop Comb for Barbers <strong>and</strong> <strong>Stylist</strong>s<br />

The flattop is a classic mans haircut that is still worn by many men <strong>and</strong> servicemen but very difficult<br />

to execute quickly <strong>and</strong> efficiently without the proper instrument. “The Original” Tablehead<br />

Flattop Comb is a balanced, comfortable, easily visible comb that slides smoothly through any type or<br />

texture of hair to give a perfectly clean <strong>and</strong> sharp flattop requiring very few repeated steps.<br />

The Tablehead Flattop Comb is a full 9 inches long with a comfortable, ergonomic h<strong>and</strong>le. It’s<br />

versatile design is perfect for any type of level cutting needs <strong>and</strong> it is great for beard trims too.<br />

Once you try this comb not only will it make doing flattops simple <strong>and</strong> quick, but, you will soon<br />

discover it can be used for many other styling applications as well. For more information visit www.<br />

tablehead.com or call (530) 282-0740<br />

1<br />

4<br />

2<br />

3<br />

5<br />

Have your product considered for the <strong>Stylist</strong> & <strong>Salon</strong>’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind<br />

at editor@stylistnewspapers.com or mail to <strong>Stylist</strong> & <strong>Salon</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR 97221.<br />

CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 1

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