February - Stylist and Salon Newspapers
February - Stylist and Salon Newspapers
February - Stylist and Salon Newspapers
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California <strong>Stylist</strong> & <strong>Salon</strong><br />
Volume XIV, Number 9, Issue 165<br />
<strong>February</strong> 2010<br />
Published monthly by<br />
Holl<strong>and</strong> Graphics, Inc.<br />
1750 SW Skyline Blvd., Suite 24<br />
Portl<strong>and</strong> OR 97221<br />
Toll-free (888) 297-7010<br />
or (503) 297-7010<br />
Fax (503) 297-7022<br />
E-mail: editor@californiastylist.com<br />
Web site: www.californiastylist.com<br />
Publisher<br />
Holl<strong>and</strong> Graphics, Inc.<br />
Managing Editor<br />
Lisa Kind<br />
Production Manager Joel Holl<strong>and</strong><br />
Advertising Director Marcy Avenson<br />
Art Director<br />
Erica Gibson<br />
Classified Sales<br />
Kelly Smith<br />
Contributing Writers:<br />
Judy Culp, Jerry Tyler, Vicki Peters,<br />
Charlene Abretske, Neil Ducoff,<br />
Elizabeth Kraus, Marco Pelusi,<br />
Gerard McAvey<br />
California Board of Barbering<br />
<strong>and</strong> Cosmetology<br />
Kristy Underwood, Executive Officer<br />
CALIFORNIA STYLIST & SALON is mailed free of<br />
charge to licensed salons <strong>and</strong> barbershops <strong>and</strong> beauty<br />
schools in California. Circulation is restricted to members<br />
of the beauty <strong>and</strong> barber profession, its suppliers<br />
<strong>and</strong> students.<br />
CONTRIBUTIONS OF PHOTOS, ARTICLES, etc.,<br />
are welcome. Payment offered only when arrangements<br />
are made in writing in advance with the editor/<br />
publisher.<br />
ALL MATERIAL COPYRIGHT 2010 by Holl<strong>and</strong><br />
Graphics, Inc. <strong>and</strong>/or the bylined authors or photographers.<br />
No part of this publication may be reproduced,<br />
stored in a retrieval system, or transmitted, in any form,<br />
or by any means, electronic, mechanical, photocopying,<br />
recording or otherwise, without the prior permission of<br />
the publisher.<br />
OPINIONS AND ENDORSEMENTS herein are the<br />
sole responsibility of the writers or advertisers <strong>and</strong> do<br />
not necessarily represent the opinions of the publisher<br />
or the State Boards of each state. Publication of advertising<br />
contained herein does not constitute endorsement.<br />
Columns are the opinions of the writers <strong>and</strong> not<br />
those of the publisher. California <strong>Stylist</strong> & <strong>Salon</strong> assumes<br />
no responsibility for the claims of any advertiser in<br />
their paid advertising nor in the promotional material<br />
they provide either orally or in writing. Advertising<br />
does not imply that the paper will provide any editorial<br />
coverage, photos, calendar mention, or any other space<br />
or consideration other than actual space purchased. All<br />
advertising must be paid in advance of publication in<br />
lieu of prior arrangements. Invoices paid after terms<br />
will be subject to a 2.5% per month service charge.<br />
Delinquent invoices may be subject to a h<strong>and</strong>ling fee<br />
of 25%. Published rates are net. Agencies add 15% for<br />
gross cost. No Agency discounts. In the event a suit<br />
or action is brought to collect amounts due California<br />
<strong>Stylist</strong> & <strong>Salon</strong> shall be entitled to recover attorney fees<br />
<strong>and</strong> costs incurred.<br />
ADDITIONAL OR OUT-OF-STATE SUBSCRIP-<br />
TIONS: For a one year subscription, send name,<br />
address <strong>and</strong> zip with check for $25 payable to HOL-<br />
LAND GRAPHICS, INC. to Subscriptions, California<br />
<strong>Stylist</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR<br />
97221. Address changes require old mailing label.<br />
| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON
(1-877-557-8722).<br />
NEW
In this issue...<br />
5<br />
7<br />
10<br />
Beauty Business Buzz<br />
If you are trying to build or grow,<br />
video gives the unique opportunity<br />
to your prospective clients<br />
of actually feeling like they are<br />
already part of your business.<br />
Three Months of<br />
Marketing<br />
When it comes to social media<br />
marketing, one of the keys to a<br />
successful strategy lies in the first<br />
word: Social. it’s easy to become<br />
addicted to the real conversations<br />
that are occurring every day on<br />
the “virtual” world.<br />
The Mane Objective<br />
Marco Pelusi provides some immediate<br />
action steps for you to<br />
leverage social media <strong>and</strong> online<br />
tools to build your business<br />
Beauty Business Buzz . . . . . . . . . 5<br />
Social Networking . . . . . . . . . . . 6<br />
Three Months of Marketing . . . . . 7<br />
Preece & Toff <strong>Salon</strong> . . . . . . . . . . 8<br />
Esthetic Endeavors . . . . . . . . . . 9<br />
The Mane Objective. . . . . . . . . .10<br />
The Nail Extension . . . . . . . . . . .12<br />
Blue Highways . . . . . . . . . . . . .13<br />
California Board News . . . . . . . .14<br />
Classifieds . . . . . . . . . . . . . .15-17<br />
Better Business . . . . . . . . . . . . .18<br />
Calendar . . . . . . . . . . . . . . . . .18<br />
What’s New in the Market . . . . . .19<br />
BUTTERFLY, BW TWISTED & NEW BW SHEAR SALE<br />
Valid FEB. 7th - MAR. 31st 2010<br />
The finest quality of<br />
Japanese Shears<br />
On the cover...<br />
Photo Courtesy of<br />
AFFINAGE<br />
Hair: AFFINAGE Artistic Team<br />
Photography: Paul Sargaison<br />
Utsumi America, Inc.dba<br />
B.W. Boyd Shears<br />
www.bwboydshears.com<br />
Call 1-800-882-7432 18271 W.McDurmott Suite K Irvine Ca.92614<br />
CA Lic. 0E63472, AZ Lic. #869200, NV Lic. #222912<br />
* rates vary in NV & AZ<br />
MADE IN JAPAN<br />
Social Networking: the New Marketing Tool<br />
From the Editor<br />
Lisa Kind<br />
Is social networking the new marketing<br />
tool of this century?<br />
We asked some of our friends on Facebook<br />
(yes, even <strong>Stylist</strong> <strong>Newspapers</strong> has a page on<br />
Facebook) to make some suggestions on how<br />
social networking can bring in new customers<br />
while keeping current clients informed.<br />
Sheila writes... “I like to keep my posts<br />
positive <strong>and</strong> upbeat like, ‘I’m having the time<br />
of my life with my customers at the salon’.<br />
Also, I advertise daily specials on my page that<br />
target stay-at-home moms, or specific local<br />
business employees. It really works!”<br />
Darryl says... “You have to be truthful,<br />
<strong>and</strong> disclose everything. No one on Twitter<br />
wants to hear that you are sleepy or that you<br />
are sick. When you do Tweet, it should be for<br />
a purpose.”<br />
So how can you benefit from the new<br />
world of online social networking? Read what<br />
Gerard McAvey shares on page 6, the things<br />
you should know about social networking<br />
to maximize your interaction from student<br />
to teacher, or technician to client. Don’t underestimate<br />
how far reaching <strong>and</strong> the diverse<br />
opportunity social networking provides.<br />
On page 7, Elizabeth Kraus emphasizes<br />
that the key to social networking lies in the<br />
word “social”. Using this media as a way to<br />
further increase your web presence <strong>and</strong> letting<br />
your clients <strong>and</strong> potential clients know more<br />
about you will create opportunity for word-ofmouth<br />
marketing (always the most important<br />
type of marketing) without being overt with<br />
your message.<br />
<strong>Salon</strong> owner, Marco Pelusi believes using<br />
social media for marketing is way beyond a<br />
necessity anymore. On page 10, he provides<br />
some immediate action steps to leverage social<br />
media <strong>and</strong> online tools to build your business.<br />
Have you heard of YouTube? Video is going<br />
viral these days. If you are trying to build<br />
or grow your business, video gives the unique<br />
opportunity for prospective clients to feel they<br />
are already part of your business. On page 5,<br />
Charlene Abretske suggests you use your video<br />
camera, get creative, post your video <strong>and</strong> you<br />
will find you not only excite your team you<br />
also propel your business upward.<br />
Social media gives you access to clients<br />
for little or no cost. Take advantage of these<br />
opportunities, but don’t replace your other<br />
marketing methods just yet. Use social networking<br />
as a way to enhance your business.<br />
And why you are out there, don’t forget<br />
to become a fan of <strong>Stylist</strong> <strong>Newspapers</strong> on<br />
Facebook. join in on the “social” conversation<br />
at www.facebook.com/<strong>Stylist</strong><strong>Newspapers</strong><br />
Cover Contest to be Held Monthly<br />
We used our social network to decide on<br />
another issue <strong>and</strong> here’s the result: We asked<br />
what readers thought of using local beauty<br />
pro’s photo shot submissions for the covers<br />
of <strong>Stylist</strong> <strong>Newspapers</strong> on a monthly basis. In<br />
the past 20 years it has been our policy to use<br />
manufacturer’s professional models.<br />
The results were overwhelming in favor<br />
of local beauty pros gracing the covers. Since<br />
<strong>Stylist</strong> <strong>Newspapers</strong> is YOUR newspaper we decided<br />
to give local beauty pros the opportunity<br />
to submit artwork for our covers every month.<br />
This will give our readers twelve times per<br />
year to potentially see their work on our cover<br />
instead of only once with our annual contest.<br />
We will still choose the best photo submission<br />
monthly, they have to be professional <strong>and</strong><br />
of the high quality you have come to expect,<br />
however, we know many of you are superb at<br />
accomplishing that. You can submit as many<br />
as you want <strong>and</strong> anytime you get that perfect<br />
shot. For more information on what we are<br />
looking for, deadlines for each month <strong>and</strong> how<br />
to submit, email lisa@stylistnewspapers.com<br />
or check out www.stylistnewspapers.com.<br />
<strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit<br />
America’s Beauty Show’s Third Annual <strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit will be<br />
held Saturday, March 27 during the three-day America’s Beauty Show, March 27-29, 2010 at<br />
McCormick Place, Chicago, Illinois.<br />
America’s Beauty Show was the first to introduce the concept of a <strong>Salon</strong> <strong>and</strong> Spa<br />
Sustainability Summit at the 2008 event in Chicago. The Summit focuses on cutting-edge<br />
theory <strong>and</strong> practice ideas for “going green” in your salon, spa <strong>and</strong> personal life.<br />
“Sustainability is important to all of us,” said Frank Gironda, president of<br />
Cosmetologists Chicago, “In the area of professional <strong>and</strong> personal well being <strong>and</strong> commitment<br />
to the environment, America’s Beauty Show is proud to continue our commitment to<br />
sustainability by bringing the <strong>Salon</strong> <strong>and</strong> Spa Sustainability Summit.”<br />
A special keynote presentation from environmental philanthropist John Paul DeJoria of<br />
John Paul Mitchell Systems, will kick-off the Summit on March 27. According to DeJoria,<br />
the topic of his presentation is “Giving Back Is The New Black.”<br />
For more information visit www.AmericasBeautyShow.com.<br />
4 | FEBRUARY 010 | CALIFORNIA STYLIST & SALON
Venture Into Viral Video<br />
Beauty<br />
Business Buzz<br />
Charlene Abretske<br />
What possibly could Susan Boyle, the<br />
recent protests in Iran <strong>and</strong> a wedding party<br />
dancing down the aisle all have in common?<br />
If you guessed they were watched by billions<br />
of people worldwide on YouTube, you<br />
are correct. What this could possibly have in<br />
common with your salon -- a lot more than<br />
you might think!<br />
We are all looking for cost effective ways<br />
to promote <strong>and</strong> educate our salons, right?<br />
Why not use something completely free <strong>and</strong><br />
post the link to your Facebook, Twitter, blast<br />
the link through e-mail, <strong>and</strong> embed into your<br />
web pages?<br />
Gone are the days when you had to have a<br />
huge production budget to create a promotional<br />
video or have to pay huge web development<br />
fees to get it loaded to your website. It is easy,<br />
can help your clients tremendously on a day-today<br />
basis <strong>and</strong> it gives you instant access to:<br />
• Promote special events<br />
• Showcase individual talent<br />
• Let your clients in on insider beauty tips<br />
• Instruct clients on styling tips<br />
• Recruit new team members<br />
• Share product knowledge<br />
You don’t need millions of viewers to<br />
make an impact on your business. If you<br />
are trying to build or grow, video gives the<br />
unique opportunity to your prospective<br />
clients of actually feeling like they are already<br />
part of your business. New customers begin<br />
experiencing your talent, expertise<br />
<strong>and</strong> vibe long before they walk<br />
through the door. In this cash<br />
strapped economy you can offer<br />
more value to your existing clients<br />
by instructing them at their leisure<br />
in a fun way. Think about it, there<br />
are no other mass mediums for<br />
your message that allow the client<br />
to feel so immersed as video.<br />
The viral nature of video <strong>and</strong><br />
YouTube allows you to begin<br />
with a message to your clients,<br />
your clients can pass it on to their<br />
friends <strong>and</strong> they can pass it on to<br />
their friends, <strong>and</strong> so on, <strong>and</strong> so<br />
on. Originally what might have 50<br />
views by your direct customers can be spread<br />
on to hundreds <strong>and</strong> thous<strong>and</strong>s of people in a<br />
few short days. Using the power of video in<br />
conjunction with your other tech endeavors<br />
like Facebook, Yelp <strong>and</strong> Twitter can only<br />
maximize the effect.<br />
Remember you are in a visual field <strong>and</strong><br />
the power of the work you do is best appreciated<br />
when it is actually seen. Imagine<br />
when you do a makeover on a client <strong>and</strong> you<br />
record the before <strong>and</strong> after. Pictures are great<br />
to capture the moment, but how much more<br />
gratifying is it to get a testimonial from the<br />
client that is over the moon happy, you can<br />
hear it in their voice, you can see it in their<br />
smile, it creates loads of excitement which<br />
becomes palpable <strong>and</strong> tangible to others who<br />
A Few Facts about YouTube<br />
• People are watching hundreds of millions of videos a day on<br />
YouTube <strong>and</strong> uploading hundreds of thous<strong>and</strong>s of videos daily.<br />
In fact, every minute, 20 hours of video is uploaded to YouTube.<br />
• User base is broad in age range, 18-55, evenly divided between<br />
males <strong>and</strong> females, <strong>and</strong> spanning all geographies. 51 percent of<br />
users go to YouTube weekly or more often, <strong>and</strong> 52 percent of<br />
18-34 year-olds share videos often with friends <strong>and</strong> colleagues<br />
• Can be used for video embedding: Users can insert a YouTube<br />
video into Facebook <strong>and</strong> MySpace accounts, blogs, or other<br />
websites where anyone can watch them.<br />
• Can be used for public or private videos: Users can elect to<br />
broadcast their videos publicly or share them privately with<br />
friends <strong>and</strong> family upon upload. — YouTube factsheet<br />
will want that same feeling on their visit.<br />
I searched “how to style your hair”<br />
on YouTube - there were 138,000 videos.<br />
Topics range from: the perfect French twist,<br />
blow-dry your bangs, to how to style your<br />
Mohawk, <strong>and</strong> everything in-between. These<br />
videos were created by stylists in their bathroom,<br />
to top celebrity salons <strong>and</strong> world-wide<br />
product companies. The number of hits were<br />
staggering from the tens of thous<strong>and</strong>s to the<br />
millions, imagine what numbers like that can<br />
translate to for your business?<br />
Before you post your video consider:<br />
• What will appeal to the type of clients you<br />
currently have, they will be the ones hitting<br />
it <strong>and</strong> spreading it to their friends who are<br />
interested in your message.<br />
• Be comfortable <strong>and</strong> have fun, the<br />
entertainment value alone can set<br />
you apart from other videos.<br />
• Make sure your message is conveyed<br />
the way you want it to be,<br />
you can always reshoot!<br />
• Watch several of the existing<br />
popular video to get ideas <strong>and</strong> stay<br />
original to the mission <strong>and</strong> values<br />
of the salon.<br />
Break out your video camera,<br />
get creative, this may just the<br />
thing to excite the team <strong>and</strong><br />
propel your business. As a stylist,<br />
be ahead of the game, show your<br />
flair, creativity <strong>and</strong> the fruits of<br />
your education. As a business<br />
owner increase your credibility <strong>and</strong> show you<br />
take technology as seriously as your clients<br />
do, actually be on the leading edge before<br />
your competitors know it exists.<br />
Charlene Abretske is a business advisor with Your Beauty Network <strong>and</strong> supports<br />
salons <strong>and</strong> spas with growing their businesses through on-dem<strong>and</strong><br />
back office tools designed for beauty professionals. For more information<br />
call (866)364-4926 or email info@iybn.com.<br />
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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |
Learn Beauty Secrets from Top Makeup<br />
Artists at the Makeup Show LA<br />
The artistic energy of The Makeup Show meets in Los Angeles for its second west<br />
coast appearance with The Makeup Show LA at downtown’s California Market Center, on<br />
<strong>February</strong> 28 <strong>and</strong> March 1, 2010..<br />
The only pro-focused event of its kind, The Makeup Show event brings together international<br />
beauty professionals, br<strong>and</strong>s, students, <strong>and</strong> beauty bloggers for two days where<br />
insider-only tips are traded between the best in the business.<br />
With built-in educational programs, attendees learn beauty secrets from top makeup<br />
artists through keynote presentations, h<strong>and</strong>s-on workshops, seminars <strong>and</strong> business forums,<br />
examining beauty techniques <strong>and</strong> applications, skin tone <strong>and</strong> health, makeup products, tools<br />
of the trade, <strong>and</strong> the business of the beauty industry.<br />
The show presents the latest products, trends <strong>and</strong> techniques from editorial, runway,<br />
<strong>and</strong> red carpet beauty, to airbrush secrets, FX, makeup for HD, to the perfect bride.<br />
To learn how to be part of The Makeup Show visit www.themakeupshow.com or call<br />
(212) 242-1213. The Makeup Show NYC will celebrate its 5-year anniversary at NYC’s<br />
Metropolitan Pavilion, May 16 <strong>and</strong> 17, 2010.<br />
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Social Netwoking <strong>and</strong> the<br />
Evolution of Marketing<br />
by Gerard McAvey, Executive Marketing Manager, Milady<br />
A social network is a group or community<br />
of people getting together that share a common<br />
interest. Individuals in the social network<br />
of the beauty <strong>and</strong> wellness world are represented<br />
in such a diverse manner including, but<br />
not limited to, gender, ethnicity, <strong>and</strong> age.<br />
According to a report in March of 2009,<br />
almost 45 percent of existing Facebook users<br />
are women between the ages of 26-44 <strong>and</strong> are<br />
among the fastest growing demographic on<br />
Facebook.<br />
So how can you…the student, the teacher,<br />
the school owner, the administrator, the technician,<br />
the salon/spa owner benefit from this<br />
new world of online social networking <strong>and</strong><br />
maximize your interaction?<br />
STUDENTS – communicate with your<br />
fellow classmates about questions, ideas, suggestions<br />
you have from class <strong>and</strong> help each<br />
other out; network with potential employers,<br />
post your resume <strong>and</strong> showcase some of your<br />
work via photos uploaded to your page.<br />
TEACHERS – Use some of these sites<br />
to remind existing students of homework<br />
assignments that are due or exams coming up;<br />
get your students involved <strong>and</strong> photograph the<br />
contests <strong>and</strong>/or activities at your school <strong>and</strong><br />
show the world how good they really are.<br />
SCHOOL OWNERS/<br />
ADMINISTRATORS – share the strengths<br />
of your school to post success stories, photos,<br />
distinguishing factors in your program to market<br />
to potential students. These types of sites<br />
are also the perfect way to keep in touch with<br />
your alumni <strong>and</strong> potentially communicate<br />
advanced academy programs.<br />
TECHNICIANS – This is a fantastic format<br />
to build your networking <strong>and</strong> client base<br />
by sharing your expertise with folks in your<br />
area (as well as across the country) via social<br />
networking sites. As these sites become more<br />
prominent, you will start seeing State Boards<br />
creating pages that you can access for information<br />
on licensing, continuing education, etc.<br />
SALON/SPA OWNERS – The possibilities<br />
are endless for you to utilize these types<br />
of tools. You can start a referral program <strong>and</strong><br />
utilize these types of sites for that sole purpose.<br />
You can also build up your database of clients<br />
<strong>and</strong> continually market new <strong>and</strong> special offers<br />
<strong>and</strong> promotions to increase business <strong>and</strong> keep<br />
tabs on those that come into your place of<br />
business... making each <strong>and</strong> every one of them<br />
feel a little special by having you, “just check in<br />
with them.” (Note: School Owners can do the<br />
same thing).<br />
Please complete your due diligence when<br />
venturing into the creation of any of these<br />
sites; although I believe that the mere fact that<br />
some of them have hundreds of millions of<br />
users should be enough incentive to get you<br />
moving on this. Facebook is the “giant elephant<br />
in the room,” hence all the references;<br />
however Twitter is right up there as a strong<br />
contender to reach people <strong>and</strong> YouTube is a<br />
perfect site to share videos <strong>and</strong> commercials<br />
with the world.<br />
Five Things to Know <strong>and</strong> Mention<br />
about Social Networking<br />
1) Don’t underestimate the reach<br />
of information — When updating these<br />
websites, either personal or professional ones,<br />
please assume that everyone can see what you<br />
post….good <strong>and</strong> bad. If you wouldn’t write it<br />
on a postcard, then don’t write it on these sites.<br />
2) The Diverse Opportunity — One<br />
of the greatest things about social networking<br />
is that it doesn’t discriminate because all you<br />
need is an internet connection. Everyone has<br />
access to so many different types of people<br />
from all different walks of life. These sites<br />
provide forums for not only reaching out to<br />
people in your immediate community but it<br />
gives the opportunity for that student living in<br />
rural Wyoming to interact with the seasoned<br />
technician based out of New York City…it’s<br />
fantastic!<br />
3) Be Courteous — A colleague of<br />
mine put it best when she stated that social<br />
networking is like going to a BBQ. Be friendly<br />
with everyone, make introductions, don’t ask<br />
personal questions right away, get to know one<br />
another <strong>and</strong> build the relationship by routine<br />
socializing.<br />
4) Don’t place all your eggs in one<br />
basket — Social networking can enhance your<br />
school or business but it should be used to<br />
“build on” other communication <strong>and</strong> marketing<br />
methods, not replace them. To be honest,<br />
it’s important to get your toes wet now because<br />
before you know it, a 19 year old kid from<br />
Georgia will have created an insanely creative<br />
new website making Twitter out of date….it’s<br />
how the evolution of technology works.<br />
5) Keep your money in your wallet<br />
— Basic use of any of these sites is completely<br />
free. My suggestion to you would be to reach<br />
out to one of your prize students or have one<br />
of your more tech-savvy technicians help you<br />
out. I’m betting that they can have you set<br />
up with a beautiful looking site in a matter of<br />
hours guaranteeing at some point that it will<br />
lead to at least one new client for your business<br />
or one student to your school. I don’t know<br />
about you but I think it’s worth it.<br />
Editor’s note: This article was edited due to<br />
space constraints. To read the full version visit www.<br />
milady.cengage.com/eNewsOct2009/featurearticle.asp<br />
| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON
Marketing with Social Media<br />
Three Months<br />
of Marketing<br />
Elizabeth Kraus<br />
Ding-dong! The doorbell rings while<br />
you are making dinner <strong>and</strong> (reluctantly)<br />
you answer, opening the door to a total<br />
stranger who (you correctly assume) is<br />
there to make a pitch.<br />
Despite your repeated attempts to (politely)<br />
say, “no, thank you,” the salesperson<br />
(trained to overcome your objections with at<br />
least 99 different scripts) continues to pressure,<br />
cajole, flatter <strong>and</strong> otherwise annoy<br />
you until you either give in <strong>and</strong> buy a little<br />
something or send them away with a firm<br />
rejection.<br />
How do you feel afterward? Would you<br />
answer the door to this stranger again or<br />
pretend not to be home? Would you seek<br />
out the company that trained them in order<br />
to make additional purchases, thanking them<br />
for preparing the salesperson not to take no for<br />
an answer? Or would you craft a less complimentary<br />
message for this company?<br />
While, for the most part, traditional<br />
marketing <strong>and</strong> advertising is comprised of<br />
overt sales <strong>and</strong> br<strong>and</strong> messages <strong>and</strong> a call<br />
to action, when it comes to social media<br />
marketing, one of the keys to a successful<br />
strategy lies in the first word: Social.<br />
While you may include overt marketing<br />
messages on your social marketing channels<br />
once established, your primary goal in using<br />
this media should be to further increase<br />
your web presence, letting customers <strong>and</strong><br />
prospects know more about who you are<br />
(sharing your values, principles, expertise),<br />
<strong>and</strong> creating opportunities for word-ofmouth<br />
marketing.<br />
Using social media marketing channels<br />
to facilitate a hard sell message is a turn-off<br />
that will likely ensure that your sites receive<br />
significantly less – not more – traffic.<br />
Why? In social media marketing you are<br />
inviting your customers <strong>and</strong> prospects to<br />
engage with you on a more personal level.<br />
You are asking them to trust you enough<br />
for an introduction to their friends, family,<br />
co-workers <strong>and</strong> neighbors. How personal<br />
would you get with the salesperson at the<br />
front door? Would you send them on to<br />
your family <strong>and</strong> friends?<br />
When it comes to social media marketing<br />
for your salon, remember this is not just another<br />
marketing channel. Before you set up a<br />
Facebook page for your salon or professional<br />
services, set up a Facebook page for yourself.<br />
Add “Friends” <strong>and</strong> review their pages; chances<br />
are you will find that they are on Facebook<br />
primarily for social purposes <strong>and</strong> engaged<br />
primarily in social conversations.<br />
When it comes to your salon’s social<br />
media marketing, use these channels in such<br />
a way that it is welcome in the lives of your<br />
readers. Craft messages that will be seen as<br />
an organic part of the conversation found in<br />
the “News Feed” on Facebook, rather than<br />
blatant sales pitches. Use these sites as if<br />
you were invited into the living room of the<br />
reader for a visit; yes, you would talk about<br />
your business, but you would not try to sell<br />
them – well – anything.<br />
One of the best aspects of social media<br />
marketing is that there is little monetary<br />
cost associated with its use; however, it<br />
can become a costly endeavor in terms of<br />
time, especially when this assignment is<br />
one added to a long list in the life of a busy<br />
salon professional.<br />
Some guidebooks suggest that as much<br />
as 25 percent of your working time should<br />
be devoted to social media channels. While<br />
the time you need to devote to this aspect<br />
of marketing may vary, the point remains<br />
that to be effective, it requires that time be<br />
consistently invested in updating, blogging,<br />
adding photos to demonstrate your work,<br />
inviting people to events <strong>and</strong> providing follow<br />
up to questions <strong>and</strong> comments.<br />
Like any other campaign, your social<br />
media marketing cannot thrive without<br />
being nurtured. If time is at a premium<br />
for you, if you have never ventured onto<br />
the internet or if the idea of setting up a<br />
Facebook page or Twittering makes you<br />
break into a cold sweat, don’t despair!<br />
Social media sites have created interfaces<br />
that can – literally – be managed by even a<br />
computer novice.<br />
If you are still reluctant to do it yourself,<br />
you can readily find a high school student<br />
in your family or among your clientele<br />
aspiring to a future in the salon industry or<br />
marketing who would be thrilled to work<br />
for you for a couple hours each week either<br />
to set up <strong>and</strong> manage your social marketing<br />
channels on an on-going basis, or to train<br />
you to take over. You may find that once<br />
you begin to experiment with these social<br />
sites, it’s easy to become addicted to the<br />
real conversations that are occurring every<br />
day on the “virtual” world.<br />
And remember, as you wade deeper in to<br />
viral marketing waters, use these channels to<br />
create more “customer love” by sharing stories<br />
about your salon or staff that you would<br />
want to share in your client’s living room,<br />
<strong>and</strong> that they will want to pass on to others.<br />
Elizabeth Kraus is the founder of Be InPulse Marketing <strong>and</strong> Design in<br />
Auburn, Washington <strong>and</strong> the author of 12 Months of Marketing for <strong>Salon</strong><br />
<strong>and</strong> Spa. Email the author at elizabeth@12monthsofmarketing.net.<br />
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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |
Preece & Toff Opens in Santa Monica<br />
With its minimalist white walls punctuated by<br />
images by the notorious stencil graffiti artist Nick<br />
Walker, the Preece & Toff <strong>Salon</strong>’s interior reflects<br />
the contrasting styles of the stylists – rock ‘n roll<br />
meets Zen.<br />
A collaboration of veteran hairstylists Matthew<br />
Preece <strong>and</strong> Kristoff Ball, this new salon located in<br />
Santa Monica, is the blending of two sensibilities,<br />
<strong>and</strong> is proof that the whole is greater than the sum<br />
of the individual parts.<br />
Ball’s reputation is indelibly cemented with<br />
the world of rock, thanks to his longtime association<br />
with Gwen Stefani (he took her from<br />
brunette to platinum) <strong>and</strong> Pink (yes, he did create<br />
her trademark shocking rosy hue). Matthew<br />
Preece, who is originally from London where he<br />
had a salon, has spent the last two <strong>and</strong> a half years<br />
journeying to <strong>and</strong> from India where he studied<br />
spiritualism. They met<br />
when they were both<br />
stylists at Fred Segal<br />
Beauty – the salon<br />
that was formerly in<br />
the space that Preece<br />
<strong>and</strong> Toff now occupies.<br />
They continued<br />
to work together<br />
at Chris McMillan<br />
– until the new space<br />
became available.<br />
Preece <strong>and</strong> Ball<br />
are both musicians<br />
themselves, <strong>and</strong> they<br />
agree on most things<br />
when it comes to the<br />
Matthew Preece <strong>and</strong><br />
Kristoff Ball, co-owners<br />
of Preece <strong>and</strong><br />
Toff at Fred Segal in<br />
Santa Monica.<br />
direction of the salon, especially on philosophy. “In every decision we make about the salon<br />
we first ask ourselves ‘is it good for the community?’ Is it going to be healthy, give back <strong>and</strong><br />
is it morally right?’ ” states Preece. “And if we make people feel better about themselves by<br />
what we say <strong>and</strong> through our work, then we are spreading happiness – <strong>and</strong> that is a positive<br />
thing.”<br />
It was Preece’s idea to add the yoga studio. “Adding the studio just made sense to us – it<br />
will help people de-stress in these challenging times <strong>and</strong> fits perfectly into our feel good<br />
mantra.”<br />
In addition, they plan to open up the spacious salon for fundraisers, book signings,<br />
spiritual events <strong>and</strong> classes in hairstyling techniques. Ball adds, “I want the salon to also be<br />
a school -- <strong>and</strong> contribute to the beauty community through education via seminars <strong>and</strong><br />
classes.”<br />
With a devoted clientele, Preece <strong>and</strong> Toff are guaranteed to bring not just celebrities but<br />
consciousness to Fred Segal Santa Monica.<br />
Specializing in the beauty industry<br />
Lic # 0F72579<br />
Call today 1-800-927-3566 for a free quote.<br />
If you prefer to email, do so now at rf_assoc@highways.net<br />
You can also find more information about both plans at<br />
www.fortierinsurance.com<br />
| FEBRUARY 2010 | CALIFORNIA STYLIST & SALON<br />
Do It On The Web<br />
www.stylistnewspapers.com<br />
Our new website has improved navigation<br />
with easy links to articles, classifieds<br />
<strong>and</strong> calendar dates. And our Online Edition<br />
gives you a virtual tour of our paper<br />
with direct links to your favorite<br />
advertisers <strong>and</strong> products.<br />
www.<strong>Stylist</strong><strong>Newspapers</strong>.com<br />
Now with More Value for Your Advertising Dollar
Marketing Options for Esthetics<br />
Esthetic Endeavors<br />
Judith Culp<br />
In the past, marketing of esthetics was<br />
done with flyers, brochures <strong>and</strong> carefully<br />
selecting the media you would use.<br />
But then your choice of media was newspapers,<br />
billboards, television, radio, telephone<br />
directories <strong>and</strong> press releases.<br />
Now everything is more complex. Some of<br />
the old st<strong>and</strong>bys don’t work as well <strong>and</strong> some<br />
of them never worked.<br />
Yellow pages – these used to work great<br />
<strong>and</strong> were the staple of our industry. Now we<br />
have multiple phone books distributed in each<br />
town which makes the decision of who to go<br />
with more difficult or the cost of advertising<br />
exorbitant. Ask your clients where they learned<br />
about you.<br />
There are some who say they never use<br />
phone books as the internet has significantly<br />
changed how people seek information. More<br />
<strong>and</strong> more people are turning online to find<br />
business information. They can choose a<br />
yellow page search, merchant connection,<br />
city search, web search or many others. Each<br />
of these has costs related so plan carefully as<br />
to which will give you the best return. It is<br />
a quagmire we will all wade through <strong>and</strong> is<br />
going to take continued monitoring to find<br />
what works for each type of business. We can<br />
no longer find one <strong>and</strong> stick with it, constant<br />
monitoring is the new norm.<br />
Television – a good alternative depending<br />
on how many stations are in your area. The<br />
cost per viewing <strong>and</strong> client demographics will<br />
help make this decision. Do they all watch<br />
different stations? Can we afford to advertise<br />
on all of the different stations? Television can<br />
work but it must be planned <strong>and</strong> budgeted<br />
carefully.<br />
Radio – there are even more radio stations<br />
than television stations. In several polls that I<br />
have done I could not find a commonality in<br />
the channel preferred. If they are all listening<br />
to different stations or have opted for other<br />
audio sources, then reaching the “potential”<br />
client this way could be much trickier. If we<br />
are dealing with a very specific target group<br />
– say college-age girls for hair removal, now<br />
we may have a narrower range of radio stations<br />
that focus on this demographic.<br />
Golf or bus stop bench advertising<br />
– Don’t laugh. They sell these routinely. It<br />
will depend on your budget if you want to give<br />
this a try, but it wasn’t a success story for me.<br />
Likewise some people do advertising on busses,<br />
cabs or other vehicles that have high visibility<br />
due to their driving patterns. Consider<br />
the cost per day as well as the cost per exposure<br />
to determine if this is in your budget.<br />
YouTube – has become an interesting<br />
marketing approach. You can find people<br />
demonstrating all sorts of different services as<br />
well as manufacturer’s using this method to<br />
distribute information. How protected is your<br />
submission? Can it be confiscated or used by<br />
unauthorized persons? Does it drive clients<br />
back to you as opposed to others in the area?<br />
How many local people will find it, <strong>and</strong> how? I<br />
think it has great promise, but I think we need<br />
to do our research to effectively use it.<br />
The most important part of marketing is a<br />
thorough knowledge of our client base. Who<br />
are they <strong>and</strong> what are their demographics?<br />
How do they get information <strong>and</strong> how do<br />
they prefer to be reached? While this always<br />
was important, it is even more critical today.<br />
If you don’t know your customer base you<br />
will waste time, money <strong>and</strong> lots of effort to no<br />
avail. The teen <strong>and</strong> college age client uses text<br />
messaging as their preferred mode of communication.<br />
This makes them a perfect market for<br />
Tweeting or text-mails.<br />
Those on a tight schedule may not have<br />
access to their text phones on a full time basis.<br />
The best way to approach this group may be<br />
emails rather than tweeting. The message will<br />
be there when they have access to it. They may<br />
also love e-newsletters, e-cards <strong>and</strong> e-specials.<br />
As we get into a more maturing group of<br />
clients, they tend to be less comfortable with<br />
tweeting or email contact. They may use their<br />
blackberry but they are not as comfortable<br />
with incoming information. The older the<br />
client’s age bracket, the more they may prefer<br />
a reminder phone call or to receive a printed<br />
newsletter, in lieu of a text or an email. The<br />
problem with this is the cost factors. It was<br />
startling to realize that this year 70 percent of<br />
our business holiday cards from suppliers <strong>and</strong><br />
manufacturers were transmitted via email.<br />
So the more clearly the esthetician has<br />
their target market defined the easier it will<br />
be to allocate time <strong>and</strong> efforts into reaching<br />
potential clients. It is important to ask clients<br />
about their preferred contact method <strong>and</strong> what<br />
methods they read or just delete/ toss. This<br />
will help those very valuable marketing dollars<br />
be the most effective.<br />
There is no one marketing method that<br />
will make everyone happy. With internet contacts,<br />
it is important to have the client update<br />
us when they change carriers just as in the past<br />
it was important to know when they moved.<br />
It’s all about staying updated <strong>and</strong> continually<br />
innovating in a changing market place.<br />
Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.<br />
A CPCP permanent makeup technician for over 18 years she served a 4-year<br />
term as a Director for the Society of Permanent Cosmetic Professionals, two<br />
years as their president. She is president of Culp Enterprises Inc. <strong>and</strong> CEO of NW<br />
Institute of Esthetics. Judy Culp is available for consulting. For more information<br />
visit www.estheticsnw.com.<br />
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CALIFORNIA STYLIST & SALON | FEBRUARY 2010 |
Day Spa Expo <strong>and</strong> Business Forum<br />
The Day Spa Association <strong>and</strong> the International Medical Spa Association will provide the<br />
educational component for the Day Spa Expo & Business Forum at the Las Vegas Convention<br />
Center on March 13 to 15, 2010 for spa, salon <strong>and</strong> wellness center owners, managers <strong>and</strong><br />
professionals. The Day Spa Expo is all about serious business where you will be updated on all<br />
of the latest spa trends, techniques, equipment, business <strong>and</strong> marketing strategies.<br />
Guest Speakers this year will lecture simultaneously in two large classroom venues. John<br />
C. Gray will be the keynote speaker. The Day Spa Business Expo Forum will include: Patti<br />
Biro, Mark Romero, Dan Ch<strong>and</strong>re, Celeste Hilling, Skip Williams, Brian Cunningham,<br />
Rebecca Jones, Eric Light, Felicia Brown, Ken Cassidy, Suzanne Garcia, Audry Brown, Larry<br />
H. Oskin, Kim Collier, Heather Lemere, Ana Loiselle <strong>and</strong> Stacey Hall, DSA <strong>and</strong> IMSA members<br />
receive a special discount of 20% off the registration.<br />
During a special DSA Meet <strong>and</strong> Greet networking event on Sunday evening March 14,<br />
the new ‘2010 Spa Person of the Year Award’ <strong>and</strong> the new 2010 “Distinguished Day Spa of the<br />
Year Award” will be presented. There is still time to enter your day spa. Nominations are also<br />
being invited for the annual DSA Leadership, IMSA Leadership, Healing Hearts <strong>and</strong> the Spa<br />
Philanthropist Awards.<br />
For information <strong>and</strong> to register for the 2010 Day Spa Expo, go to www.dayspaexpo.com.<br />
Introducing <strong>Salon</strong>Fit® Free, the first glove<br />
that doesn’t contain harmful phthalates.<br />
What are harmful phthalates? Good question. Phthalates are chemicals used in<br />
the manufacturing of many products, including vinyl gloves. Harmful phthalates<br />
are those identified on California’s Proposition 65 as having negative health<br />
effects on adults <strong>and</strong> children. Those phthalates can cause health issues such<br />
as cancer <strong>and</strong> birth defects. <strong>Salon</strong>Fit Free was developed as a safe alternative<br />
to vinyl gloves that contain those harmful phthalates. <strong>Salon</strong>Fit Free is an<br />
innovative, new glove that delivers performance <strong>and</strong> peace of mind.<br />
For more information visit GrahamBeauty.com<br />
Leverage Social Media<br />
to Build Your Business<br />
The Mane Objective<br />
Marco Pelusi<br />
Are you hearing about Facebook from<br />
your clients or staff?<br />
Are people texting you <strong>and</strong>/or emailing<br />
you about hair appointments? Are you getting<br />
calls from potential clients who found<br />
your name through a Google search?<br />
Hopefully your answer to all of the<br />
above questions is a big fat YES. If you<br />
answered no, or even a maybe, to any of the<br />
questions, you might<br />
have some work to do<br />
with social media this<br />
year.<br />
We all do, actually.<br />
Welcome to the new<br />
online world of salon<br />
business. Social media<br />
is beyond a necessity<br />
<strong>and</strong>/or a requirement<br />
anymore. We’re so<br />
far into it that we can<br />
hardly catch up.<br />
For example,<br />
salons all over the<br />
world are profiting at<br />
this very moment as a result of leveraging<br />
social media tools like Facebook. It’s time<br />
for you <strong>and</strong> your salon to get involved with<br />
this fabulous <strong>and</strong> exciting craze. Allow me<br />
to give you some tidbits that work for my<br />
salon.<br />
I just “Googled’ my salon, <strong>and</strong> a lot of<br />
hits came up. I also Googled “Haircolor<br />
West Hollywood,” <strong>and</strong> my salon name<br />
comes up. There’s no reason your salon<br />
can’t experience a similar response to a<br />
Google search.<br />
The simplest <strong>and</strong> most powerful way<br />
is for you to start increasing your search<br />
engine optimization (SEO) visibility is to<br />
create your salon fanpage on Facebook.<br />
You’ll need to post some beautiful photos of<br />
you, your salon, your work <strong>and</strong>/or your staff<br />
on the fanpage.<br />
How do you get fans on your fanpage?<br />
Well, you have an entire salon full of clients<br />
to start. Hopefully you keep a current list<br />
of your client’s emails – if you don’t – do it<br />
now. Then send an email to that list asking<br />
everyone to join your fanpage.<br />
Now you have a place to keep everyone<br />
informed about what’s going on at your<br />
salon including promotions, events <strong>and</strong><br />
hairstyle trends. Once your fanpage is up,<br />
“Google” your salon, <strong>and</strong> you’ll see your<br />
The simplest <strong>and</strong> most<br />
powerful way is for you to<br />
start increasing your search<br />
engine optimization (SEO)<br />
visibility is to create your<br />
salon fanpage on Facebook.<br />
salon name come up. When you have some<br />
down time, search for <strong>and</strong> reconnect with<br />
your old friends. It’s time to let everyone<br />
in your life (from childhood ‘til now) in<br />
on your successful business as a hairdresser<br />
<strong>and</strong>/or salon owner.<br />
You’ll find your old friends are probably<br />
on Facebook <strong>and</strong> are happy to support<br />
your business. Your biggest problem should<br />
be that you become overloaded with old<br />
<strong>and</strong> new friends sending you messages on<br />
Facebook asking you for hair appointments.<br />
Wouldn’t that be a nice problem to have?<br />
In addition to Facebook, there are other<br />
online opportunities to increase your visibility<br />
such as blogs<br />
<strong>and</strong> reviews. If you<br />
have clients who are<br />
bloggers, have them<br />
write about you or<br />
ask if they’d like you<br />
to write a guest article.<br />
Any blog post that<br />
includes your website<br />
will also help increase<br />
your SEO visibility.<br />
Additionally,<br />
online reviews are<br />
a great way to get<br />
exposure, as long as<br />
you’re doing great work <strong>and</strong> taking care of<br />
your clients. You’ll need to research the key<br />
sites that review <strong>and</strong> include reviews about<br />
businesses in your area <strong>and</strong> then ask your<br />
clients to submit reviews. However, as you<br />
know, it only takes one bad review of you<br />
to negatively impact your reputation. So remember<br />
to always take care of your clients,<br />
put the work in, <strong>and</strong> your hard work will<br />
come back to you always – even online.<br />
Hopefully I’ve provided some immediate<br />
action steps for you to leverage social media<br />
<strong>and</strong> online tools to build your business. I<br />
personally find that emailing <strong>and</strong> Facebook<br />
together make for a brilliant online networking<br />
combination. You <strong>Stylist</strong> readers are truly<br />
my peers – my most important people – my<br />
‘peeps.’ I’d love to be able to stay in closer<br />
touch with you, so please join my Facebook<br />
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Marco Pelusi is globally recognized as a haircolor trainer <strong>and</strong> platform<br />
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10 | FEBRUARY 010 | CALIFORNIA STYLIST & SALON
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Effective Social Networking<br />
The Nail Extension<br />
Vicki Peters<br />
I think back to all requests to be “friends”<br />
in Facebook I did not respond to because I<br />
thought it was just another teenage fad.<br />
Then I figured out I needed my own<br />
page. I still resisted for a while <strong>and</strong> then<br />
did my own Facebook page; not that I ever<br />
looked at it again, but I knew it was there.<br />
I still didn’t get it. Along with this tweet<br />
thing, ah just another thing I need to stay on<br />
top of, who has time? Finally I gave into that<br />
too now that Ellen has made it such a big deal.<br />
I’m trying not to end up like some of<br />
my friends that are out of the loop, don’t get<br />
emails on their phones <strong>and</strong> refuse to get involved.<br />
Once I got involved I started to tweet<br />
daily <strong>and</strong> check my Facebook page often. I<br />
know I have to stay on top of what’s going<br />
on, <strong>and</strong> Facebook <strong>and</strong> Twitter are where it is<br />
happening.<br />
You can follow national news, local news<br />
<strong>and</strong> sports as well as keeping up with your<br />
friends or promoting your business. Facebook<br />
<strong>and</strong> Twitter, among others are becoming an<br />
every day thing.<br />
The increase of people using Twitter<br />
to get the word out about their companies,<br />
jumped more that 250 percent since the<br />
spring of 2009, according to a study done<br />
by Palo Alto Networks, a maker of firewall<br />
technology. The number of companies using<br />
Facebook for tasks grew by 192 percent. The<br />
report said everyone is using social networks<br />
as a promotional vehicle for their businesses.<br />
Maisie Dunbar, one of the industry’s savviest<br />
<strong>and</strong> well known nail techs, <strong>and</strong> owner<br />
of her own salon, Maisie Dunbar Spa Lounge<br />
in Silver Springs, Maryl<strong>and</strong> uses Facebook to<br />
promote special events <strong>and</strong> services at her Spa<br />
with messages to her clients like this one:<br />
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Waxing Treatment for $15 (...valued at $20<br />
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Dunbar also follows up with posting<br />
photos about the events on her Facebook<br />
page to make it even more interesting. Her<br />
posts <strong>and</strong> twits draw you right in <strong>and</strong> the<br />
next thing you know you’re on her Facebook<br />
page booking an appointment.<br />
According to Maisie she uses social networking<br />
not only for business, but for hiring<br />
It’s a lot easier to use social networking<br />
then telling each customer about<br />
the special when they come in.<br />
as well. She has seen a two percent increase<br />
in business, which may not be much, but<br />
considering the economy right now, that’s<br />
pretty remarkable. She uses Facebook more<br />
than Twitter, however she does post specials<br />
on both. She also networks with other professionals<br />
like her, <strong>and</strong> local businesses. She<br />
uses them as a tool to get the word out about<br />
what ever she is doing in the spa community,<br />
as well as for mentoring <strong>and</strong> announcing her<br />
class schedule.<br />
One of the biggest holes in our marketing<br />
plan is that we don’t have enough resources<br />
or time to effectively market our business so<br />
this is one of the tools we can use. We can<br />
send press releases to the trades <strong>and</strong> local<br />
newspapers, write a time-consuming newsletter<br />
that our clients won’t read anyway or do<br />
something short <strong>and</strong> sweet like tweet them<br />
about an upcoming special service.<br />
We already have their contact information<br />
<strong>and</strong> email address, so that makes it a<br />
smart choice. It’s a lot easier to use social<br />
networking then telling each customer about<br />
the special when they come in. They walk<br />
in already knowing about the special so that<br />
should make it an easy sell.<br />
The nice thing about tweeting is it is<br />
short, fast <strong>and</strong> easy information. Just take<br />
the NSS salons. Most clients like the walkin<br />
service, the fact they don’t have to get<br />
to know the manicurist <strong>and</strong> they can have<br />
non-committal appointments. Tweeting is<br />
the same: informational, short <strong>and</strong> with no<br />
commitment to respond.<br />
Although Facebook is a little more of<br />
a commitment, it can provide you with a<br />
website if you don’t have one where you can<br />
easily post photos, salon specials or photos<br />
of your vacations, which we all know our<br />
clients want to hear all about.<br />
And the best part of this fast pace social<br />
networking is it’s free!<br />
Vicki Peters is a 28 year veteran master nail tech, competition champion,<br />
judge, international educator, author <strong>and</strong> manufacturer <strong>and</strong> serves on the<br />
Nail Manufacturer Council. For more information visit www.vickipeters.com<br />
or email her at Vicki@vickipeters.com.<br />
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Staying Ahead of the Curve<br />
Blue Highways<br />
Jerry Tyler<br />
When the world of fashion moves, the<br />
beauty industry moves. However, we have<br />
three choices how fast we move.<br />
We can “go with the flow” <strong>and</strong> move at<br />
the same pace. Those who wish to move<br />
with the masses <strong>and</strong> stay mainstream simply<br />
need to keep putting one foot in front of another<br />
<strong>and</strong> they will inevitably keep moving.<br />
There are some who wish to merely<br />
st<strong>and</strong> still, hoping that wherever they are,<br />
the world as it moves will, at some point,<br />
come back to where they are, with no effort<br />
on their part.<br />
Then there are those who are proactive<br />
<strong>and</strong> use their foresight to learn new techniques<br />
for the fashions that direct us forward.<br />
If you are a “h<strong>and</strong>s-on” professional,<br />
you have the flexibility to stay ahead of the<br />
curve <strong>and</strong> run ahead of the pack.<br />
All three of the above approaches to how<br />
we evolve do not only determine how our<br />
action plans play out, but the rewards hat we<br />
reap. It comes down simply whether, by virtue,<br />
we are proactive, reactive or non-active.<br />
We can assume the services we provide,<br />
accompanied by the products we use, produce<br />
the end result, our “product.”<br />
The focus here, whether our product<br />
is cutting edge, classic, fashion forward or<br />
retro, requires our immediate attention with<br />
immediate results in play. As we build our<br />
business, one client at a time, the one with<br />
the most clients wins, at any level of the<br />
market from the mass market $15 haircut or<br />
the $150 celebrity do.<br />
As long as the satisfaction level of the<br />
client has been exceeded by the price point<br />
both the client wins <strong>and</strong> we win. And too<br />
often this is where the game ends with<br />
round two: the hope for return request visit,<br />
a maybe.<br />
How can we assure we can count on the<br />
return of the satisfied guest <strong>and</strong> have enough<br />
future clients to fill our chair for that first<br />
taste of our talents?<br />
This challenge goes beyond the point of<br />
initial or future service. This requires other<br />
techniques that, while our talent <strong>and</strong> creativity<br />
could be considered hardware skills, the<br />
solution to this challenge seems like software<br />
skills.<br />
Assuming we have the ability to wow<br />
potential clients, we need to get our future<br />
clientele to notice us <strong>and</strong> choose us. How<br />
do we achieve that reality beyond wishful<br />
thinking? And more importantly, how do<br />
we communicate the value of our “product”<br />
that will create a dem<strong>and</strong> for our br<strong>and</strong> <strong>and</strong><br />
allow continued positive growth?<br />
The key here is marketing: the br<strong>and</strong>ing<br />
<strong>and</strong> promotion of your product – which is<br />
your services <strong>and</strong> the products you provide.<br />
There are two key areas of marketing.<br />
Both are methods of promoting you <strong>and</strong><br />
your br<strong>and</strong>. The first is advertising. The<br />
second is networking. In the past the focus of<br />
almost all promotion of products <strong>and</strong> services<br />
was advertising — reaching the masses<br />
or target audience to gain their desire for the<br />
advertised product.<br />
This is still a viable tool in promoting<br />
your br<strong>and</strong> but today, the emerging giant in<br />
communication <strong>and</strong> promotion is networking.<br />
The reason is because, while advertising<br />
promotes ideas <strong>and</strong> products, networking<br />
“connects” us with our desired market or<br />
consumer as a means of communicating<br />
directly with our intended end user.<br />
Three primary forms of networking are:<br />
•<br />
•<br />
Personal Networking<br />
Business Networking<br />
Social Networking<br />
•<br />
Personal networking is the oldest form<br />
of connection <strong>and</strong> is still today the most<br />
intimate. It’s the personal phone call, the<br />
one-on-one meeting, talking to a gathering,<br />
letting people see <strong>and</strong> feel who we are <strong>and</strong><br />
what we are about in a personal sense.<br />
The positive here is with the tech-driven<br />
age often void of human touch, personal<br />
networking is on a primal level sealed with a<br />
h<strong>and</strong>shake or the sound of a voice. The limit<br />
here is you can only be so many places <strong>and</strong><br />
with so many people at any certain time.<br />
The next area is business networking. In<br />
the tech-driven age there are now numerous<br />
broad based <strong>and</strong> specific business networks<br />
where we can connect <strong>and</strong> exchange with<br />
endless business potentials. These can range<br />
from Linked-In to The Beauty School<br />
Network <strong>and</strong> Behind-the-Chair which are<br />
beauty industry focused networks.<br />
Social networking sites such as MySpace,<br />
Facebook <strong>and</strong> Twitter are great social<br />
networks where many salon professionals<br />
post their portfolios, updates on their salons<br />
<strong>and</strong> recent achievements in a less businesscentered<br />
environment that is interactive <strong>and</strong><br />
fun. It is also a great way to reconnect with<br />
former colleagues <strong>and</strong> get new potential<br />
opportunities.<br />
It is with this effective combination of<br />
our hardware, software <strong>and</strong> high tech skills<br />
that we can all enjoy the abundance we<br />
deserve <strong>and</strong> guarantee our success.<br />
Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective<br />
on the solutions <strong>and</strong> challenges facing the beauty industry. Jerry Tyler<br />
has been a stylist since 1975 serving as the former artistic director for<br />
Vidal Sassoon Academy <strong>and</strong> currently as Director of Education for Carlton<br />
Hair salons. He is also a licensed cosmetology instructor <strong>and</strong> has served<br />
as President of the California State Board of Barbering <strong>and</strong> Cosmetology.<br />
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How to Avoid Complaints<br />
The Board of Barbering <strong>and</strong><br />
Cosmetology (Board) receives approximately<br />
3,000 complaints annually. From July<br />
1, 2009 through December 31, 2009, the<br />
Board had received 1,431 complaints. The<br />
majority of complaints are submitted by the<br />
public <strong>and</strong> refer to a variety of topics, ranging<br />
from unlicensed activity <strong>and</strong> unsanitary<br />
conditions to consumer harm <strong>and</strong> dissatisfaction<br />
with services. Here are some simple<br />
things you can do to avoid complaints being<br />
filed against you or your business.<br />
• Only employ licensed workers<br />
• Make sure the salon or shop has a valid<br />
establishment license issued by the Board<br />
• Keep your work station in a sanitary<br />
condition<br />
• Throw away used disposable tools (cotton<br />
pads, sponges, emery boards, etc.)<br />
700<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
1 2<br />
517<br />
• Follow the Board’s health <strong>and</strong> safety laws<br />
<strong>and</strong> regulations<br />
• Provide good customer service<br />
• Maintain a positive <strong>and</strong> professional attitude<br />
• Only perform services you know will<br />
achieve the desired result for the client<br />
If a client complains to you, try to<br />
resolve the situation quickly <strong>and</strong> effectively.<br />
Be polite, respectful <strong>and</strong> courteous while<br />
asking the client what you can do to remedy<br />
the problem. If their request is fair <strong>and</strong> reasonable,<br />
accommodate the request. Making<br />
sure all your clients leave satisfied will<br />
ensure their repeated business <strong>and</strong> reflects<br />
positively on you <strong>and</strong> the salon or shop you<br />
work in.<br />
For further information, contact the<br />
Board at www.barbercosmo.ca.gov or<br />
1-800-952-5210.<br />
Complaints Received<br />
July 1, 2009 to December 31, 2009<br />
175<br />
126<br />
Find Licensing FAQ Answers Online!<br />
16<br />
593<br />
1<br />
Contractual<br />
Fraud<br />
Health <strong>and</strong> Safety<br />
Incompetence/Negligence<br />
Non-Jurisdictional<br />
Personal Conduct<br />
Unlicensed Activity<br />
Other<br />
Do you have a licensing question? Find answers to frequently<br />
asked questions online at www.barbercosmo.ca.gov<br />
Accomplishments Listed in Last Four Years<br />
By Jerry Tyler, President California State Board of Barbering<br />
<strong>and</strong> Cosmetology<br />
During the last four years, I have had the<br />
privilege of serving the consumers <strong>and</strong> beauty/<br />
barbering professionals in California as the<br />
president of the State Board of Barbering <strong>and</strong><br />
Cosmetology.<br />
With the completion of my four year<br />
term, I’d like to take this opportunity to<br />
reflect on the accomplishments our board<br />
has achieved <strong>and</strong> take time for some well deserved<br />
recognition of those who served with<br />
me along the way.<br />
At the offset, I am happy to say the board<br />
<strong>and</strong> our industry is in a much better place<br />
than the way I found it when I entered my<br />
term. In 2004, we were on the verge of a senate<br />
m<strong>and</strong>ated sunset in the wake of what, up<br />
to that point, had been a fragmented board<br />
that was non-responsive both to consumers<br />
<strong>and</strong> industry alike.<br />
Imagine what it was like for a person who,<br />
after completing a 1600-hour, 10-month<br />
cosmetology course to be told they have a<br />
nine-month wait to receive an exam date to<br />
start their career as a licensee.<br />
Four years later, we have moved to become<br />
not only the largest board of its type in<br />
the U.S. with close to a half million licensees,<br />
but also one of the most industry-relevant,<br />
accessible <strong>and</strong> professionally oversight institutions<br />
in California <strong>and</strong> the U.S.<br />
Here are some of the meaningful reforms<br />
our board has achieved in the last four years:<br />
• Out-of-state cosmetology license reciprocity<br />
with all 50 states<br />
• Institution of the NIC national written<br />
exam<br />
• Reform of the Cosmetology Externship<br />
program<br />
• All stipulated elements of the legislature as<br />
to their last three Sunset Reviews were addressed,<br />
accomplished or in action plan<br />
• Master strategic plan, revised mission/vision<br />
statements, measurable goals <strong>and</strong> time lines<br />
• New protocols for the sanitation/disinfection<br />
of foot spas<br />
• Major industry <strong>and</strong> consumer outreach<br />
through industry participation by the board<br />
through publications <strong>and</strong> shows<br />
• Major curriculum reform for all the five<br />
license categories<br />
• Increase in health <strong>and</strong> safety requirements<br />
for consumer protection<br />
Annual Election of Officers<br />
• Reform of the citation/inspection process<br />
to assure fair due process<br />
• Adoption of board rules <strong>and</strong> protocols for<br />
board members<br />
• Reduction of wait times for exam from<br />
six-nine months to six-eight weeks<br />
• Increased enforcement to address unlicensed<br />
<strong>and</strong> illegal activity<br />
• Positive apprenticeship program reform<br />
• Strategic cooperation with state departments<br />
<strong>and</strong> agencies as well as the legislature<br />
<strong>and</strong> administration<br />
• Industry task forces <strong>and</strong> advisory groups<br />
to advise the board on pertinent issues <strong>and</strong><br />
challenges<br />
• Open board meetings inviting both industry<br />
<strong>and</strong> consumer participation to assure<br />
broad based input for the decision making<br />
process of our board<br />
I need to acknowledge my fellow board<br />
members without whose passion, perseverance,<br />
tenacity <strong>and</strong> commitment to their<br />
appointments has been nothing short of<br />
amazing. To our industry members who walk<br />
the fine line between consumer protection<br />
<strong>and</strong> furthering the interests of our industry, as<br />
a licensee I have never been so proud to serve<br />
with fellow professionals. To our non-industry<br />
members never has our industry had an<br />
embracing accepting collective who balance<br />
oversight with insight as you have <strong>and</strong> our<br />
industry shall be always grateful for the balance<br />
you bring to our board.<br />
No greater appreciation can go to our executive<br />
officer, Kristy Underwood <strong>and</strong> staff.<br />
It’s easy for a board to dream of great things<br />
but it takes an awesome executive leader to<br />
make the dream list come true consistently<br />
despite the current challenges facing state<br />
government agencies.<br />
Lastly, I would like to thank my fellow industry<br />
share takers in California who allowed<br />
me to serve my industry that has so richly<br />
blessed my professional <strong>and</strong> personal life for<br />
the last 35 years. I have always faithfully tried<br />
to fulfill the promise I made to leave my term<br />
in office with the state of my industry better<br />
than the way I found it.<br />
I hope all will agree that while there is still<br />
much left to achieve the present positive state,<br />
our industry can enjoy due to a responsive<br />
<strong>and</strong> forward thinking board will lay a firm<br />
foundation to secure a consumer <strong>and</strong> industry<br />
friendly beauty <strong>and</strong> barbering profession<br />
we can all be proud of in California.<br />
Editor’s Note: The annual election of officers for the Board of Barbering <strong>and</strong><br />
Cosmetology took place at the recent board meeting on January 24 <strong>and</strong> 25, 2010. As of press<br />
time, board officers were not elected yet, but we should have updated information in the<br />
March issue of California <strong>Stylist</strong>.<br />
For more information on upcoming Board meetings visit www.barbercosmo.ca.gov.<br />
14 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON
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LOMITA, CA - FACIAL ROOMS<br />
WITH EQUIP MENT, HAIR / NAIL<br />
STATIONS AND MAS SAGE ROOMS<br />
FOR RENT Sa lon in great lo cation. <strong>Stylist</strong><br />
($175 per week) <strong>and</strong> Manicurist ($125 per week)<br />
rent or com mission. Call Lupe (310)257-1924<br />
NORTHRIDGE SA LON HAS RENTAL<br />
SPACE AVAIL ABLE FOR A HAIRSTYL-<br />
IST, MAN I CUR IST & ESTHETICIAN<br />
with LOW rent. Great working at mosphere.<br />
Bring your cli ents. All ENG LISH SPEAKING.<br />
Contact S<strong>and</strong>y (818)207-1859<br />
BELLFLOWER HAIR DESIGNS ~ STA -<br />
TION FOR RENT Easy ac cess on / off 91 <strong>and</strong><br />
605 Freeways, near Downey, Lakewood, Artesia<br />
<strong>and</strong> sur rounding cit ies. Call Mary for de tails,<br />
(562)920-7051, must have cli entele.<br />
$<br />
HERMOSA BEACH, CA Sta tion for<br />
Lease or Commission! Upgrade your clientele<br />
to a br<strong>and</strong> new, lux urious, multi cul tural<br />
salon. Nice, clean sa lon in up scale area. Sta -<br />
tions with lots of space <strong>and</strong> storage. Come join<br />
‘THE TEAM’! Too many amenities to list.<br />
www.DuaneColemanAndCompany.com<br />
(310)798-1967<br />
<br />
SAN FRANCISCO / UN ION<br />
STREET SA LON is looking for an am bitious<br />
<strong>and</strong> tal ented styl ist who rocks at hair! Chair<br />
rental or com mission. Amaz ing location with lots<br />
of nat ural sun-light <strong>and</strong> large sta tions. 5 year old sa -<br />
lon newly re modeled. Check out our web-site <strong>and</strong><br />
job-posting. www.redunionsalon.com. In terested<br />
parties please call Erika for preliminary phone in -<br />
terview (415)332-5450 per sonal number<br />
<br />
CHINO,CA SA LON HAS RENTAL<br />
SPACE AVAIL ABLE FOR A HAIR-<br />
STYL IST, MAN I CUR IST & ESTHETICIAN<br />
with LOW rent. Great working at mosphere.<br />
Walk-ins. Con tact Minin (909)438-0403<br />
ENCINO, CA- STYLIST STA TION,<br />
MAKE-UP STA TION & PRI VATE ROOM<br />
AVAILABLE FOR RENT! Up scale, clean <strong>and</strong><br />
modern sa lon on Ventura Blvd. with ex cellent<br />
atmosphere & am ple park ing. Must have clientele<br />
<strong>and</strong> a positive at titude. Call Kimberly<br />
(818)996-8845 or (818)292-1527.<br />
NORTHRIDGE, CA - HAIR STYLIST<br />
STATIONS AVAIL ABLE FOR RENT $120<br />
per week - First week move-in FREE. Busi ness<br />
has been open for 15 years. Must have cli entele.<br />
Good lo cation <strong>and</strong> friendly en vironment. Call<br />
SUNNY for info at 818-360-8616<br />
UPLAND, CA ~ BOOTH RENTAL<br />
FOR MA TURE STYL ISTS WITH CLI -<br />
EN TELE Clean, friendly sa lon. Good lo cation<br />
on Cen tral Av enue. Your cli ents will love<br />
it! Call Catherine (909)982-0710<br />
HISTORIC UP TOWN WHITTIER AREA<br />
Mozart the Sa lon is look ing for the right Styl ists to<br />
join our team. Sta tions for rent with steady cli entele.<br />
Full time only. Ask for Patty (562)693-2624.<br />
DOWNTOWN FULLERTON, CA -<br />
HAIR STA TIONS FOR RENT - 4<br />
WEEKS FREE Newly opened Beauty Stu -<br />
dio with all new equipment. Good lo cation.<br />
Call for more in formation. Florenz<br />
(714)579-9343<br />
BAR BER / COS ME TOL O GIST WITH<br />
CLIENTELE WANTED FOR BOOTH<br />
RENTAL ON PIEDMONT AV ENUE,<br />
OAK LAND $275 per month. Call Marty<br />
(510)547-1205 or (510)433-0576<br />
DAVIS, CA ~ SMALL HAIR SA LON<br />
FOR SALE Half own ership only $3000.<br />
Also full ser vice sa lon sta tion at a newer /<br />
larger sa lon avail able for rent or commission.<br />
Call Su san for more in formation.<br />
(530)400-4915<br />
RE MOD ELED CLARE MONT SA LON<br />
HAS BOOTH RENT ALS AVAIL ABLE<br />
<strong>Stylist</strong> - $115 per week, Manicurist - $95 per<br />
week. Good lo cation with spa cious park ing. Lo -<br />
cated at Foothill Blvd. <strong>and</strong> Towne Ave. Contact<br />
Mar tha @(909)621-0541<br />
ROSEVILLE ~ JACK N JILLYBEANS SA -<br />
LON has an open ing for a full time Styl ist.<br />
Cur rent Cal i for nia Cos me tol ogy Li cense, ex perience<br />
pre ferred. (916)786-3888 Please AP PLY<br />
IN PER SON at 212 Har ding Blvd, Suite V,<br />
Roseville, CA 95678<br />
LEASE OFFERS<br />
TORRANCE ~ HAIR STA TION &<br />
FACIAL ROOM FOR RENT OR<br />
COM MIS SION Full ser vice sa lon. Great<br />
location, friendly at mosphere. Hair sta tion<br />
$500 per month or com mission available.<br />
Please call for more in formation<br />
(310)465-0035 or (310)703-2196<br />
LOS AN GELES AREA El egant new sa -<br />
lon has stations available for $135.00 per<br />
wk for 3 months with lease in busy shop ping<br />
center. Many walk-ins. Message (714)865-0652<br />
<br />
HUNTINGTON BEACH - BUSY,<br />
FULL-SER VICE SA LON HAS<br />
HAIRSTYLIST STA TIONS & PRI VATE<br />
ROOM AVAIL ABLE FOR RENT $185 per<br />
week. 10% commission on product sales. Great<br />
lo ca tion, newly re mod eled. $500 in cen tive to<br />
join our team! Va cation af ter one year. Cli ent<br />
re fresh ments. (714)585-1185<br />
VALENCIA ~ CONCERTO HAIR SA-<br />
LON HAS HAIR STA TIONS AVAIL ABLE<br />
Rental or commission. Plenty of walk-ins.<br />
Great lo cation. $200 per week - first week free!<br />
For more information call Nik @<br />
(661)287-3700 (work) or (310)963-4247 (cell)<br />
STATION FOR RENT - LONG<br />
BEACH / NORWALK AREA One Hair<br />
station available. Bring your cli ents. Call<br />
(562)275-1882<br />
CITRUS HEIGHTS AREA - NEWLY<br />
RE MOD ELED SA LON - STA TIONS<br />
FOR RENT $450 per month. Must have clientele.<br />
Call Vickey for more de tails (916)802-7767<br />
or (916)725-2996<br />
CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 15
CANOGA PARK, CA ~ HAIRSTYLIST<br />
STATIONS AVAIL ABLE FOR RENT<br />
Es tab lished sa lon, good lo ca tion. Clean,<br />
beau ti ful at mo sphere. Sa lon is of fering<br />
Hair Ex ten sions, Per ma nent Makeup, Hair<br />
Re lax ing, Eye lash Ex ten sions. Call<br />
(818)943-0217<br />
MY HAIR PLACE SA LON IN LA HABRA<br />
HAS TWO STA TIONS FOR RENT at<br />
$175.00 per week. Wella / Sebastian / Nioxin<br />
used for Backbar. Tow els, re freshments, Sirius<br />
& Wire less internet. 10-20% Retail Com mission.<br />
Must have Clientele. Lucy (562)691-5617<br />
CHAIR OPEN FOR RENT ~ HAIR -<br />
STYLIST OR MAKEUP ART IST ~ AT<br />
EX CLU SIVE, UP SCALE ROB ERT -<br />
SON BLVD. HAIR SALON IN WEST<br />
HOL LY WOOD Call (310)487-7599 if in -<br />
ter ested.<br />
SOUTH TORRANCE SALON HAS<br />
THREE STYL ING STA TIONS AVAIL -<br />
ABLE FOR RENT $135 / wk. Great location.<br />
Clean, friendly, pro fessional. For more in formation<br />
call (310)378-7882.<br />
<br />
SAC RA MENTO MID TOWN - J<br />
STREET Nice, re laxed set ting. Two<br />
rooms for rent. Hair $550 per month. Mas sage<br />
part-time. Must have cli entele. Call for de tails.<br />
Arcelia (916)444-0642<br />
SANTA MONICA ~ HAIR / NAIL STA -<br />
TION FOR RENT New, pri vate, very nice sa -<br />
lon. Good park ing, walk-ins. Part-time /<br />
Full-time. Near col lege. Fa cial, Wax ing,<br />
Healing Room also available. Call for more<br />
in for ma tion (310)399-6530<br />
SANTA CLARITA – HIP SNIPZ SA -<br />
LON IN BUSY SHOPPING CENTER<br />
HAS 2 STA TIONS FOR RENT $125 per<br />
week. First week free. Bar ber Wanted.<br />
Call(661)373-8695<br />
BEAUTIFUL SA LON IN SIMI VAL LEY<br />
SEEK ING MAS SAGE THER A PIST,<br />
MAN I CUR ISTS & HAIR STYL ISTS TO<br />
RENT STA TIONS Newly re modeled 2000<br />
sq.ft. sa lon. Three months rent 1/2 price. For<br />
more de tails call Maggie (805)581-3072<br />
SALARY /<br />
COMMISSION<br />
WANTED: Li censed cos me tol o gists <strong>and</strong><br />
estheticians to join the Ed ucation De partment at<br />
Federico Beauty In stitute – lo cated in Sac ramento,<br />
Cal ifornia. Will train! Visit<br />
www.federico.edu or call 919.929.4242 ex. 205.<br />
<br />
RARE OP POR TU NITY - BAR BER<br />
WANTED - BUSY DOWNTOWN<br />
WALNUT CREEK SHOP Gen er ous 70-30<br />
split. Call (925)934-4516 (shop) or<br />
(925)682-5272 (eve nings)<br />
TEAM VICKI EX PANDS! Team Vicki is<br />
exp<strong>and</strong>ing <strong>and</strong> we are in terested in sea soned<br />
professionals that are ready for a new chal -<br />
lenge in their ca reer <strong>and</strong> want to be part of the<br />
in dus try’s most talked about team. Our goal<br />
is to build a team of Coaches na tionally that<br />
has pas sion for ed ucation <strong>and</strong> is will ing to<br />
sup port the ed u ca tion pro gram with prod uct<br />
sales. If you are in terested in join ing Team<br />
Vicki please send your re sume to:<br />
Simmy@vickipeters.com.<br />
SHOPS FOR SALE<br />
VENICE, CA - GREAT LO CATION<br />
NEXT TO THE OCEAN, FULL SER-<br />
VICE BEAUTY SALON / SUP PLY Lots of<br />
walk-ins. Six Hair Sta tions, Three Fa cial<br />
Rooms, Three Nail Sta tions. 13 years established.<br />
Great rent <strong>and</strong> lease - owner retiring!<br />
(310)390-0739 or (310)384-1853<br />
NEWLY REN OVATED FULLY FUR -<br />
NISHED SA LON IN GLEN DALE, CA<br />
INCLUDES 15 STA TIONS, 5 SHAM POO<br />
BOWLS, 2 EXTRA ROOMS. WALKING<br />
DISTANCE TO THE AMERICANA.<br />
GREAT PRICE! GREAT LO CATION!<br />
PLEASE CALL (818)500-4955 OR<br />
(818)634-6468<br />
SALON FOR SALE - COSTA MESA -<br />
NEWPORT HAIR & NAILS Three hair sta -<br />
tions, three nail sta tions, three spa, one fa cial.<br />
Good lo cation, low rent ($1738). Price re duced<br />
to $35,000. Janny (714)467-7055 or<br />
(949)642-3880<br />
TRACY, CA ~ SALON & BAR BERSHOP<br />
IN GREAT LO CATION FOR SALE Es -<br />
tablished Busi ness. Beau tiful shop, Busy shopping<br />
cen ter with great parking. 7 stations, 2<br />
shampoo sta tions, office . Lots of walk-ins. Fun<br />
& en ergetic shop. Owner re lo cat ing <strong>and</strong><br />
must sell! Price re duced to $40,000 - won’t<br />
last! For ap pointment: (209)481-1347<br />
<br />
OR E GON HIS TOR I CAL HOME<br />
WITH OP ER AT ING HAIR SA LON<br />
FOR SALE Owner is re tiring. Lo cated down -<br />
town in his toric Au rora, Or e gon. Home <strong>and</strong><br />
shop for $369,000. Visit our website for pics <strong>and</strong><br />
info: www.oregonhistoricalhome.com<br />
BEAUTY SA LON IN NORTH HOL LY-<br />
WOOD FOR SALE Ex cellent walk-in cli entele.<br />
Great lo cation with park ing. Six sta tions.<br />
Facial <strong>and</strong> Wax room. Call Leticia for more in -<br />
for ma tion. (818)764-7474<br />
SALON FOR SALE - PICO / FAIRFAX<br />
AREA IN THE WILSHIRE VISTA DIS-<br />
TRICT Great rent, four styl ing sta tions, two<br />
shampoo bowls, three dry ers, make-up & re tail<br />
area, air conditioner, alarm sys tem, sky light.<br />
Only $17,000! Call To day (213)407-0271.<br />
BEAUTY SA LON FOR SALE IN SIMI<br />
VAL LEY, CA 3300 sq.ft. Great lo cation with<br />
12 nail sta tions, 9 spa ped icure, 6 hair sta tions,<br />
four hair dry ers, 4 shampoo bowls, one fa cial /<br />
waxing room, 6 foot mas sage chairs, one laun dry<br />
room. Call (818)943-1987 (cell)<br />
<br />
BEAUTY SA LON IN BELL -<br />
FLOWER FOR SALE Great lo cation.<br />
Six sta tions <strong>and</strong> Fa cial Room. Low Rent. Call<br />
for more in for ma tion (562)522-0891<br />
BARBERSHOP FOR SALE - PERRIS, CA<br />
Great lo cation in side shop ping cen ter. Owner<br />
re tir ing. Price re duced to $18,000. Call for<br />
more in for ma tion (949)235-1323 (cell)<br />
WANT OUT OF THE RAT RACE? LONE<br />
PINE, CA Quiet, sce nic re sort town in the East -<br />
ern Si erra Mts. Three sta tions, turn key, newly<br />
remodeled sa lon. Es tablished 25 years. Low<br />
overhead, good income for full or part time.<br />
Owner re locating. Call (760)793-1644 0r<br />
(760)937-0837 for details.<br />
30 YEAR HIGHLY PROF ITABLE HAIR<br />
RE PLACE MENT BUSI NESS Low rent - ex -<br />
cellent lo cation. $80K yearly gross. Sac ramento<br />
area. Will train. Seller will fi nance.<br />
Owner re tiring. Call (916)962-3539<br />
TURNKEY SALON & SPA FOR SALE<br />
IN LA HABRA, OR ANGE COUNTY<br />
Low rent for 1200 square feet. Takara<br />
Belmont de signed fur niture for a Full Ser vice<br />
<strong>Salon</strong>. Sta tions are rented for ex tra in come.<br />
Make an of fer! (562)631-5498<br />
TWO CHAIR BAR BER SHOP FOR SALE<br />
IN PALM SPRINGS, CA Good, steady busi -<br />
ness all year. Ask ing $20,000 but will ne gotiate.<br />
Must sell due to health concerns. Call for more<br />
in for ma tion (760)499-8080<br />
FOR SALE - FULL SER VICE BEAUTY<br />
SALON IN SUNNY ARIZONA in strip<br />
mall. 4 Hair Sta tions- Ped icure spa - Nail sta -<br />
tion - Fa cial Room - Tan ning bed room.<br />
Great lo cation across from large shopping<br />
mall. Across the river is Laughlin, Ne vada.<br />
For more info call (949)598-4508<br />
16 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON
VAN NUYS ~ BEAUTY SA LON & BAR -<br />
BER SHOP FOR SALE Good location. Good<br />
price ~ $20,000 or best of fer. Call for more infor<br />
ma tion (818)448-6055<br />
$<br />
IN TI MATE, BEAU TI FUL, FOUR<br />
CHAIR UN ION SQUARE BOU -<br />
TIQUE SA LON with art gallery. Quality<br />
light ing, new plumb ing, re clin ing sham poo<br />
‘bed’ bowls, washer / dryer, Asian art & an tiques,<br />
ex cel lent lo ca tion <strong>and</strong> out st<strong>and</strong> ing rep u ta tion. A<br />
must see for the price. $60,000.00. (415)<br />
577-3562.<br />
TRENDY GAL LERY DIS TRICT OF<br />
DOWNTOWN LOS AN GELES - FULL<br />
SERVICE SA LON FOR SALE 4 hair sta tions,<br />
manicure ta ble, two shampoo bowls ,mas sage<br />
room, fa cial room. All new equip ment. Priced<br />
for quick sale at $45,000. Call (213)626-2131 or<br />
cell (213)245-1027<br />
NAIL & HAIR SA LON FOR SALE ~<br />
SOUTH SAN DIEGO, CLOSE TO IM PE-<br />
RIAL BEACH Es tablished 10 years. Good lo -<br />
cation in large Albertsons shopping cen ter. Ask -<br />
ing $35,000 or best of fer. Call (619)200-5404 or<br />
(619)271-6276<br />
USED EQUIPMENT<br />
ANAHEIM HILLS BEAUTY SUP PLIES &<br />
EQUIPMENT IS CLOS ING IT’S DOORS<br />
~ EV ERYTHING MUST GO! Sup plies ~<br />
Displays ~ Shelv ing ~ 2 Sta tions & much more!<br />
5773 Santa Ana Can yon Road, Suite B, An aheim<br />
Hills, CA 92807 (714)974-0180<br />
SELLING YOUR USED EQUIP MENT?<br />
Recently re modeled <strong>and</strong> need to sell your old<br />
fur ni ture? Up graded your es the tic equip ment?<br />
Reach the peo ple that will buy from you. Advertise<br />
in the Cal i for nia Styl ist News pa per classifieds<br />
<strong>and</strong> reach over 40,000 beauty <strong>and</strong> bar ber pro fessionals.<br />
For more information Call (503)<br />
297-7024 or visit www.stylistnewspapers.com.<br />
AMAZING ‘HEAD TO TOE’ CERTIFIED<br />
BOTANICAL SKIN CARE CLASSES /<br />
WORK SHOPS <strong>and</strong> more of fered ev ery 4th<br />
Monday - April 27th- May 18th - June 22nd -<br />
July 20th - Au gust 24th - Sept 21st - Oc tober<br />
26th - No vember 16th - Dec. 14th. You may<br />
bring models. Make your res ervations ahead of<br />
time - (949)598-4500<br />
MISCELLANEOUS<br />
SAVE UP TO 80% In cludes den tal, vi sion, pre -<br />
scription, chiropractic <strong>and</strong> med ical. Not In surance<br />
Linda (541)554-7953 dentalnow4u.com<br />
VITAS IS LOOK ING FOR COS METOL-<br />
OGY VOL UN TEERS to pam per Hos pice pa -<br />
tients living at home or nurs ing fa cilities providing<br />
hair cuts or set <strong>and</strong> styles. Op portunities<br />
available through out South ern Ca. <strong>and</strong> the Bay<br />
area. For de tails con tact Alex Silva at<br />
(858)503-4724 or al ex an der.silva@vitas.com<br />
DONATE YOUR TIME: CALIFORNIA<br />
COS ME TOL OGY AS SO CI A TION<br />
SOUTHERN DIS TRICT IS LOOK ING<br />
FOR CCA VOLUNTEER MEM BERS to<br />
help cre ate our fu ture con tin u ing ed u ca tion etc.<br />
We need ded icated people in all ar eas of Southern<br />
Cal ifornia. Our elec tion is com ing up in a<br />
few months - so let us hear from you. Non<br />
members <strong>and</strong> stu dents can apply.<br />
(949)598-4500<br />
BUSINESS<br />
OPPORTUNITIES<br />
MAKE $100 PER HOUR SHARP ENING<br />
SCISSORS AND CLIPPERS. I will beat<br />
anybody’s price on any equip ment <strong>and</strong><br />
train ing. (408)439-9161<br />
SELL JEW ELRY IN YOUR SA LON!<br />
Add a lit tle ex tra $$$ in your pocket. Of fer<br />
fun, fash ion able <strong>and</strong> af ford able jew elry at<br />
your sta tion <strong>and</strong> watch the profits roll in. No<br />
sales ex perience needed, prod uct will sell it -<br />
self. Small start up costs. Fashion <strong>and</strong> style go<br />
h<strong>and</strong> in h<strong>and</strong>. THIS IS THE PER FECT<br />
RE TAIL AL TER NA TIVE FOR<br />
BOOTH RENT ERS. For more information<br />
visit www.cookielee.biz/lisakind<br />
<br />
GREAT IN COME PO TEN TIAL!<br />
MANTECA, CA Magic Hair Stu dio For<br />
Sale. Es tablished busi ness. Four Hair Sta tions.<br />
Wax room, Washer & Dryer Hookup. Busy Location.<br />
Open to Negotiate price. Backbar Products<br />
In cluded. (209)239-2100<br />
almab@clearwire.net<br />
NEW EQUIPMENT<br />
EL E GANT NAIL SUP PLY: We whole sale<br />
<strong>and</strong> re tail New & Used Sa lon Equipments, Sa lon<br />
Furniture <strong>and</strong> all br<strong>and</strong>-name prod ucts OPI,<br />
IBD, Gena, Cre ative, LaPalm… We of fer on line<br />
con tin u ing ed u ca tion. Please visit our website<br />
for more in for ma tion:<br />
WWW.ELEGANTNAILSUPPLY.COM<br />
Phone: (937)258-0608 or 1-888-308-6308<br />
EDUCATION<br />
<br />
LEARN NEW TECH NIQUES<br />
THROUGH DVD’S - FREE CAT-<br />
A LOG Hair cut ting & styl ing, clipper & ra -<br />
zor cut ting, hair col oring, wed ding styles &<br />
updo’s, makeup, fa cials, man icures <strong>and</strong> ped i-<br />
cures, wax ing & hair re moval, mas sage, <strong>and</strong><br />
spa & body treat ments. 800-414-2434 -<br />
www.VideoShelf.com<br />
PERFECT YOUR HAIR CUT TING AND<br />
COLORING SKILLS AT MOGI Mon day or<br />
Sunday day time class. For more info call Mogi at<br />
(310)801-1450 or www.mogihair.com /<br />
http://mogihairedu.wordpress.com/<br />
NOW HIR ING COS ME TOL OGY IN-<br />
STRUC TORS for fresh men classes. Ex perienced<br />
<strong>and</strong> bi lingual pre ferred. Please con -<br />
tact Dr. Gracie Young (510)267-0617 or<br />
email re sume to: legrace1@aol.com<br />
AD VER TISE in the Cal i for nia Styl ist News pa per<br />
classifieds <strong>and</strong> reach over 40,000 beauty/bar ber<br />
professionals. Call (503) 297-7024 or visit<br />
www.stylistnewspapers.com.<br />
CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 17
Indifference: When “I Don’t Care”<br />
Infects Your <strong>Salon</strong><br />
Better Business<br />
Neil Ducoff<br />
Every salon suffers from indifference.<br />
Without question, it is the single most toxic<br />
behavior that wreaks havoc on salon cultures<br />
<strong>and</strong> performance.<br />
It can be as subtle as someone saying,<br />
“Why should I do that?” or, “That’s not my job<br />
- I’m not paid to do that.”<br />
In contrast, indifference can be as blatant<br />
as people collectively refusing to follow new<br />
salon procedures <strong>and</strong><br />
sounds like, “If they’re<br />
not doing it, why<br />
should I?” No matter<br />
how you view it,<br />
indifference is a toxic<br />
behavior that can spread<br />
rapidly throughout an<br />
organization.<br />
In business, there<br />
are two areas of indifference.<br />
The first is leadership indifference<br />
that can be observed in many forms. It can be<br />
a leader who lacks compassion <strong>and</strong> respect for<br />
his or her employees such as leaders who talk<br />
down to people or reprim<strong>and</strong> in public.<br />
Or when a leader refuses to follow the<br />
same rules <strong>and</strong> procedures that employees<br />
are held accountable to. It is indifference<br />
when a leader lacks concern for budgets,<br />
employee feedback systems <strong>and</strong> other essential<br />
responsibilities.<br />
Yes, indifference begins at the leadership<br />
level <strong>and</strong> the trickle down quickly becomes a<br />
raging river.<br />
The second area of indifference resides<br />
with employees. When “I don’t care” thinking<br />
surfaces in one or more employees, your salon<br />
culture will begin to deteriorate. Productivity<br />
will slow <strong>and</strong> behavior issues like lateness<br />
Yes, indifference begins at<br />
the leadership level <strong>and</strong><br />
the trickle down quickly<br />
becomes a raging river.<br />
18 | FEBRUARY 2010 | CALIFORNIA STYLIST & SALON<br />
<strong>and</strong> absenteeism will increase. If allowed to<br />
go unchecked, indifference can evolve into a<br />
major case of “destroy from within.” Simply<br />
put, there is no way to prevent customers<br />
from coming into contact with “I don’t care”<br />
thinking.<br />
Here’s the rub: employee indifference is a<br />
response to compromised thinking <strong>and</strong> behavior<br />
at the leadership level.<br />
If trust is compromised through breaking<br />
commitments, expect indifference.<br />
If the salon vision has lost its luster, expect<br />
indifference.<br />
If employees have a reason to question<br />
your leadership values <strong>and</strong> integrity, expect<br />
indifference.<br />
If you allow double<br />
st<strong>and</strong>ards, unchecked<br />
egos, conflicting agendas<br />
<strong>and</strong> poor communication,<br />
expect indifference.<br />
The indifference of “I<br />
don’t care” often means,<br />
“you don’t care enough.”<br />
It means that you are<br />
not playing to your full<br />
potential as a leader. You’re not communicating<br />
enough or clarifying expectations. You<br />
must address your own indifference to certain<br />
leadership responsibilities first. You must “care<br />
without restriction.” You must lead by example<br />
at a level you have never played at before. Your<br />
clarity <strong>and</strong> consistency – <strong>and</strong> determination<br />
to be your best – will restore trust <strong>and</strong> replace<br />
“I don’t care” thinking with “I give my best”<br />
thinking <strong>and</strong> behavior throughout your salon.<br />
Change begins with you.<br />
Neil Ducoff is the founder <strong>and</strong> CEO of Strategies, a business training <strong>and</strong> coaching<br />
salon specializing in the salon <strong>and</strong> spa industry. Ducoff is the author of Fast<br />
Forward, the business resource book for salons <strong>and</strong> spas, <strong>and</strong> his new book,<br />
No-Compromise Leadership, available at www.amazon.com. For a signed<br />
copy, go to www.strategies.com. You can email Neil at neil@strategies.com.<br />
READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />
View this article <strong>and</strong> more at www.stylistnewspapers.com<br />
FEBRUARY 2010<br />
15: Sidlab Hair Couture Event, DreamBOX Theater at the Jupiter<br />
Hotel, Portl<strong>and</strong>, OR rsvp at sid@sidlabhair.com<br />
18-19: American Massage Therapy Association Council of Schools<br />
Leadership Conference, St. Pete Beach, FL www.amtamassage.org<br />
20-21: Spa & Resort Expo <strong>and</strong> Conference, Los Angeles, CA www.<br />
spa<strong>and</strong>resortexpo.com www.medaestheticsconference.com<br />
20-23: Bronner Bros. Mid Winter International Hair <strong>and</strong> Beauty<br />
Show, Atlanta, GA, www.bronnerbros.com<br />
28-3/1: The Makeup Show LA, Los Angeles, CA (212) 242-1213<br />
www.themakeupshow.com<br />
28-3/1: ABA Canada - Toronto, Canada www.abacanada.com<br />
MARCH 2010<br />
7-9: IBS NewYork, New York www.ibsnewyork.com<br />
7-9: International Esthetics, Cosmetics <strong>and</strong> Spa Conference IESCS<br />
New York, www.iecsc.com<br />
7-9: Professional Beauty London, professionalbeauty.co.uk/london<br />
13-15: Day Spa Expo, Las Vegas, NV www.dayspaexpo.com<br />
14: Beauty School Forum, Barristar Productions, Orl<strong>and</strong>o, FL www.<br />
barristar.com 800 SHOW-432<br />
14-15: ABA Canada - Montreal, Canada www.abacanada.com<br />
14-16: Professional Barber & Beauty Show 2010, Ponce, Puerto<br />
Rico www.sanjuanbeautyshow.net<br />
21-22: Spectrum International Beauty Expo, Los Angeles, CA www.<br />
spectrumintlbeautyexpo.com 310-680-7367<br />
21-22: BSG Cosmoprof Beauty presents Nashville Fashion Focus,<br />
Nashville, TN www.fashion-focus.net<br />
27-29: America’s Beauty Show, Chicago, IL call 1-800-648-2505<br />
www.AmericasBeautyShow.com<br />
27-29: Face & Body Midwest (formerly America’s Expo for Skin<br />
Care <strong>and</strong> Spa), Chicago, IL www.face<strong>and</strong>body.com<br />
27-29: America’s Latino Beauty Congress, Chicago, IL call 1-800-<br />
648-2505 or visit www.AmericasBeautyShow.com/Congreso.<br />
28-29: Beauty School Forum, Barristar Productions, Anaheim, CA<br />
www.barristar.com 800 SHOW-432<br />
APRIL 2010<br />
10-12: International Congress of Esthetics <strong>and</strong> Spa, Miami Beach,<br />
FL 1-800-471-0229 tradeshow@LNEONLINE.com<br />
11-12: BSG Cosmoprof Beauty presents Biloxi Fashion Focus,<br />
Biloxi, MS www.fashion-focus.net<br />
18-19: Beauty School Forum, Barristar Productions, Phoenix, AZ<br />
www.barristar.com 800 SHOW-432<br />
21-22: BSG Cosmoprof Beauty presents Spring Style Show, San<br />
Jose, CA www.springstyleshow.net<br />
24-26: IBS Las Vegas, www.ibslasvegas.com<br />
24-26: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />
IESCS Las Vegas, www.iecsc.com<br />
25-26: BSG Cosmoprof Beauty presents Seattle Fashion Focus,<br />
Seattle, WA www.fashion-focus.net<br />
25-26: ABA Canada - Winnipeg, Canada www.abacanada.com<br />
FEBRUARY 2010<br />
1: Cosmoprof presents Paul Mitchell Ask the Educator Demo Day,<br />
Salinas & San Carlos, CA www.cosmoprofbeauty.com<br />
1: Sweis, Inc. presents Keratin Complex Smoothing Therapy, San<br />
Juan Capistrano, CA 1-877-633-1717 www.sweisinc.com<br />
1-26: Westmore Academy of Cosmetic Arts presents Hairstyling for<br />
Print, TV <strong>and</strong> Motion Pictures, Burbank, CA 1-877-978-6673<br />
1-Mar.25: Westmore Academy of Cosmetic Arts presents Makeup<br />
for Beauty, Fashion & Glamour, Burbank, CA 1-877-978-6673<br />
1-May 20: Westmore Academy of Cosmetic Arts presents High<br />
Fashion, Print & Photography, Burbank, CA 1-877-978-6673<br />
6-7: Westmore Academy of Cosmetic Arts presents Character Teeth<br />
& Retro Hair Styling 1930’s, Burbank, CA 1-877-978-6673<br />
7: The Studio presents Elements of Design, Woodl<strong>and</strong> Hills, CA<br />
1-800-422-2336 www.thestudioeducation.com<br />
8-12: Westmore Academy of Cosmetic Arts presents Blood, Gore<br />
<strong>and</strong> More, Burbank, CA 1-877-978-6673<br />
9: Sweis, Inc. presents Zerran Reform Natural Hair Straightening<br />
System, Palcoma, CA 1-877-633-1717 www.sweisinc.com<br />
13-14: Westmore Academy of Cosmetic Arts presents Retro Hair<br />
Styling 1940’s & Bald Caps, Burbank, CA 1-877-978-6673<br />
15: Sweis, Inc. presents Keratin Complex Smoothing Therapy,<br />
Torrance, CA 1-877-633-1717 www.sweisinc.com<br />
15: Jane Iredale presents Advanced Artistry 303: The Art of Concealing,<br />
Del Mar, CA 626.524.3437 ccase@janeiredale.com<br />
16: The Studio presents Wella Art of Color Correction & Men’s<br />
Wear Color & Cutting, Woodl<strong>and</strong> Hills, CA 1-800-422-2336 www.<br />
thestudioeducation.com<br />
16-Mar.5: Westmore Academy of Cosmetic Arts presents Makeup<br />
for Beauty, Fashion & Glamour, Burbank, CA 1-877-978-6673<br />
MAY 2010<br />
2: Beauty School Forum, Barristar Productions, Minneapolis, MN<br />
www.barristar.com 800 SHOW-432<br />
2-3: ABA Canada - Edmonton, Canada www.abacanada.com<br />
2-3: BSG Cosmoprof Beauty presents Baltimore Fashion Focus,<br />
Baltimore,MD www.fashion-focus.net<br />
2-3: CCA Regional Stylz Symposium, Redding, CA 800-482-3288<br />
www.the-cca.com<br />
2-3: Intercoiffure Symposium, Miami Beach, FL intercoiffure.us<br />
16-17: International Congress of Esthetics <strong>and</strong> Spa, Dallas, TX<br />
1-800-471-0229 tradeshow@LNEONLINE.com<br />
16-17 Empire’s Future Professionals Expo featuring Nick Arrojo <strong>and</strong><br />
his master <strong>Stylist</strong> team, Hershey, PA MastersOfBeauty@empire.edu<br />
16-17: The Makeup Show NYC www.themakeupshow.com<br />
16-17: <strong>Salon</strong> Spa Vision, Austin, TX www.salonspavision.com<br />
16-17: ABA Canada - Vancouver, Canada www.abacanada.com<br />
20-23: The Aesthetic Show, Las Vegas www.aestheticshow.com<br />
23-24: Armstrong McCall Houston Fashion Focus, Houston, TX<br />
www.armstrongmccall.com<br />
JUNE 2010<br />
6-7: Premiere Orl<strong>and</strong>o, FL 800-335-7469 www.premiereshows.com<br />
6-7: Premiere DaySpa Conference, Orl<strong>and</strong>o, FL 800-335-7469<br />
www.premiereshows.com<br />
13-14: ABCH 2010 Energizing Summit, Los Angeles, CA (310)<br />
547-0814 www.haircolorist.com<br />
26: Nail Networking Event of the Smokies, Gatlinburg, TN<br />
(270)799-3637<br />
JULY 2010<br />
17-19: Face & Body Spa <strong>and</strong> Healthy Aging Conference, San Jose,<br />
CA www.face<strong>and</strong>body.com<br />
18: 20th Annual North American Hairstyling Awards (NAHA 20), Las<br />
Vegas, NV www.probeauty.org/naha 1-800-468-2274<br />
18-19: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />
Program, Manhattan, NY MastersOfBeauty@empire.edu<br />
18-20: PBA Symposium “Consumer Culture”, Las Vegas, NV.<br />
1-800-394-5436 www.probeauty.org/symposium<br />
18-20: Cosmoprof North America, Las Vegas, NV 1-800-557-3356<br />
www.cosmoprofamerica.com<br />
18-20: PBA Beacon, Las Vegas, NV 800-468-2274x117 www.<br />
probeauty.org/symposium/beacon<br />
25-26: California Cosmetology Association 81st Annual Convention,<br />
Manhatten Beach, CA www.the-cca-com 800-482-3288<br />
AUGUST 2010<br />
7-10: Bronner Bros. Mid Summer International Hair <strong>and</strong> Beauty<br />
Show, Atlanta, GA, www.bronnerbros.com<br />
22-23: Empire <strong>and</strong> ARROJO education present Masters of Beauty<br />
Skills Certification Program, Philadelphia, PA MastersOfBeauty@<br />
empire.edu<br />
16-Mar.26: Westmore Academy of Cosmetic Arts presents Makeup<br />
for High Fashion, Print & Photography, Burbank, CA 1-877-978-6673<br />
16-May 7: Westmore Academy of Cosmetic Arts presents Makeup<br />
for Motion Pictures & Television, Burbank, CA 1-877-978-6673<br />
18: The Studio presents Wella Global Vision Cutting 2010, Woodl<strong>and</strong><br />
Hills, CA 1-800-422-2336 thestudioeducation.com<br />
20-21: Westmore Academy of Cosmetic Arts presents Retro Hair<br />
Styling 1950’s & Fantasy Makeup, Burbank, CA 1-877-978-6673<br />
21: Set-N-Me-Free Body Wrapping Seminar, Costa Mesa, CA<br />
1-800-221-9727<br />
21: Grace Albert Aesthetics presents Body & Female Brazilian Waxing,<br />
Los Angeles, CA 1-888-688-BROW www.perfectbrow.com<br />
21-22: The Doves present Cut & Color Connection, Santa Monica,<br />
CA www.thedovesstudio.com<br />
21-22: Malys presents Michael Cole’s Step Up! Fast Track to<br />
Wealth, Long Beach, CA www.malys.com 1-800-446-2597<br />
21-24: Strategies presents The Strategies Incubator at the Institute<br />
of Esthetics & Cosmetology, San Francisco, CA 1-800-417-4848<br />
X202 www.strategies.com<br />
22: People in Beauty present Brazilian Keratin Treatment by Marcia,<br />
Encino, CA 1-888-783-6910 <strong>and</strong>i@peopleinbeauty.com<br />
22: Grace Albert Aesthetics presents Male Brazilian Waxing & Brow<br />
Design, Los Angeles, CA 1-888-688-BROW www.perfectbrow.com<br />
22: Smooth Skin Supply presents Waxing 101 Free Online Class<br />
- (877)473-1032 www.smoothskinsupply.com<br />
23: The Studio presents Wella Global Trend Color 2010, Woodl<strong>and</strong><br />
Hills, CA 1-800-422-2336 www.thestudioeducation.com<br />
27-28: Westmore Academy of Cosmetic Arts presents Retro Hair<br />
Styling 1960’s, Burbank, CA 1-877-978-6673<br />
28: Grace Albert Aesthetics presents Body & Female Brazilian Waxing,<br />
San Diego, CA 1-888-688-BROW www.perfectbrow.com
WHAT’S NEW IN THE MARKET<br />
1. Advanced Technology Meets Value<br />
JKS International is adding another value to the beauty industry with a one-inch professional<br />
100% advanced ceramic flat iron for less than forty-dollars. The JKS Ceramic Iron features 100% solid<br />
ceramic plates with adjustable temperature control up to 450-degree F. The body style is easy <strong>and</strong> convenient<br />
for h<strong>and</strong>-operation <strong>and</strong> the 360-degree swivel cord with hang up loop will never tangle.<br />
Whatever you envision for your canvas, you can achieve it with JKS International: cream colors<br />
<strong>and</strong> developers, bleaching powder, shampoos, conditioners, styling <strong>and</strong> finishing products. From start<br />
to finish, JKS International products keep hair restored with supercharged anti-oxidants in vitamin<br />
enriched formulas. For information call 1-877-JKSUSA2 or visit jksusapro.com<br />
2. Forever Natural Polytech for Natural Nails<br />
Through advancements in technology comes the next generation of nail care products, polytechs.<br />
Polytechs are thinly brushed over the natural nail, <strong>and</strong> then cured under a UV light. They offer the<br />
natural nail unmatched strength, while remaining flexible <strong>and</strong> completely natural feeling. Women that<br />
could never grow their own nails will now be able to. Women who apply nail polish only to see it chip<br />
in a few days will now be able to wear nail polish two to three times longer. The results look <strong>and</strong> feel<br />
similar to any natural manicure but provide unparalleled adhesion <strong>and</strong> durability.<br />
Forever Natural is the first br<strong>and</strong> being launched in the Polytech category. Forever Natural represents<br />
an entire new category of nail care. Results are instant <strong>and</strong> clients will be willingly to pay extra for<br />
this new service. However, with the cost at just under a dollar per application, manicurists can add huge<br />
value to their manicures without raising prices. And if one takes into account the need to eliminate base<br />
coats <strong>and</strong> ridge fillers, actual costs are only pennies more per application.<br />
Forever Natural is available through The Industry Source, 800.362.6245 or theindustrysource.com.<br />
3. Graham Beauty Answers the Call for Safer Beauty<br />
Graham Beauty is introducing <strong>Salon</strong>Fit® Free Vinyl Gloves to stay in step with requests for options<br />
for safer vinyl gloves. Prompted by regulations found in California’s Proposition 65 pertaining to<br />
levels of harmful phthalates found in products, including vinyl gloves, Graham Beauty is launching a<br />
new vinyl glove that is manufactured without the use of those harmful phthalates.<br />
Through extensive investigation, Graham Beauty found that while DEHP is the most commonly<br />
known phthalate, there are other derivatives also known to be harmful such as DIDP. According to<br />
Graham Beauty Marketing Manager, Dan Hnilicka, many glove suppliers may not be aware of, or<br />
recognize, these other derivatives.<br />
“It’s important for consumers to question a claim such as “phthalate-free” or “DEHP-free,” said<br />
Hnilicka. “Products with such claims may still contain a phthalate derivative like DIDP.”<br />
“<strong>Salon</strong>Fit Free Vinyl Gloves are a safe, high-quality alternative to regular vinyl gloves,” said<br />
Hnilicka. For more information about <strong>Salon</strong>Fit Free Vinyl Gloves visit www.grahambeauty.com.<br />
4. Wax Uses Nourishing Blend of Natural Ingredients<br />
Rica Wax does not rely on resin as a base material. The superior waxes use a patented vegetable oil base<br />
that works together with glyceryl rosinate for just the right balance of removal of more hair with less pain.<br />
The range of waxes includes Rica’s original water soluable jar wax, a 100 percent natural wax that<br />
has excellent grip <strong>and</strong> leaves a clean finish with no sticky residue. The wax contains natural ingredients<br />
such as lemon juice <strong>and</strong> sugar with hypoallergenic properties that actively reduce redness.<br />
Rica’s premier fruit waxes, include such flavors as Banana, Coconut <strong>and</strong> Strawberry Liposoluble<br />
Wax for all skin types <strong>and</strong> Orange, Lemon <strong>and</strong> Green Apple for sensitive skin. White Chocolate <strong>and</strong><br />
Olive Oil Waxes are available for dry skin as well as is an Almond, Azulene, Milk <strong>and</strong> Aloe Vera for<br />
sensitive skin along with Titanium, Honey <strong>and</strong> Clorophyll for all skin types.<br />
The use of vegetable oils in Rica waxes provide a nourishing, moisturizing effect on the skin;<br />
titanium dioxide creates a creamy texture <strong>and</strong> the inclusion of natural plant extracts <strong>and</strong> essential oils<br />
provide restorative <strong>and</strong> aromatic affects.<br />
For more information on Rica products call 404/459-7058 or visit www.ricagroup.com.<br />
5. Ultimate Flattop Comb for Barbers <strong>and</strong> <strong>Stylist</strong>s<br />
The flattop is a classic mans haircut that is still worn by many men <strong>and</strong> servicemen but very difficult<br />
to execute quickly <strong>and</strong> efficiently without the proper instrument. “The Original” Tablehead<br />
Flattop Comb is a balanced, comfortable, easily visible comb that slides smoothly through any type or<br />
texture of hair to give a perfectly clean <strong>and</strong> sharp flattop requiring very few repeated steps.<br />
The Tablehead Flattop Comb is a full 9 inches long with a comfortable, ergonomic h<strong>and</strong>le. It’s<br />
versatile design is perfect for any type of level cutting needs <strong>and</strong> it is great for beard trims too.<br />
Once you try this comb not only will it make doing flattops simple <strong>and</strong> quick, but, you will soon<br />
discover it can be used for many other styling applications as well. For more information visit www.<br />
tablehead.com or call (530) 282-0740<br />
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Have your product considered for the <strong>Stylist</strong> & <strong>Salon</strong>’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind<br />
at editor@stylistnewspapers.com or mail to <strong>Stylist</strong> & <strong>Salon</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR 97221.<br />
CALIFORNIA STYLIST & SALON | FEBRUARY 2010 | 1