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Building Retail Relationships with All Involved<br />

Strictly for Students<br />

LeAnne Velona<br />

You are the person in your beauty business<br />

who is responsible to order products at the<br />

best prices at the right time <strong>and</strong> in the right<br />

quantity to cover the dem<strong>and</strong> of your guests.<br />

It is the distributors’ job to serve you, <strong>and</strong><br />

building relationships with distributors is a<br />

very important part of running a successful<br />

beauty school, salon or business.<br />

Relationships with your customers, employees,<br />

suppliers <strong>and</strong> distributors are what<br />

your business thrives on, so it is important to<br />

maintain healthy relationships with all of the<br />

above.<br />

The distributor is responsible for fulfilling<br />

that order. Add money <strong>and</strong> profit to the mix<br />

<strong>and</strong> things become more complex, but without<br />

profits, your business cannot flourish.<br />

To protect <strong>and</strong> grow your relationships<br />

<strong>and</strong> work toward positive business growth,<br />

take the time to develop your relationships<br />

with your distributors. It will make a positive<br />

impact on your business in the end <strong>and</strong> is<br />

well worth the investment.<br />

Now that you know why it is important<br />

to build a solid relationship with your<br />

distributor, here are the best tips for making<br />

your buyer / distributor relationships run<br />

smoothly <strong>and</strong> effectively.<br />

Face-to-Face Interaction. The relationship<br />

with your distributor is an important one,<br />

so take the time to nurture it. Meet with your<br />

distributors face-to-face as this sends a message<br />

to them they are important to you <strong>and</strong> your<br />

business. Emailing <strong>and</strong> speaking on the phone,<br />

while effective, should supplement in-person<br />

meetings <strong>and</strong> not replace them.<br />

You can show your support by attending<br />

distributor events. This is a great way to<br />

network also <strong>and</strong> you may even build new<br />

business relationships. Although in-person<br />

meetings can be time-consuming, they will<br />

pay off in the long run <strong>and</strong> are an essential<br />

part of the having a solid <strong>and</strong> beneficial relationship<br />

with your distributor.<br />

Think Team. Working together makes<br />

a difference. Help your rep help you. As<br />

with any relationship, take care of those<br />

that support you. If you are honest, helpful,<br />

thoughtful <strong>and</strong> attentive, your distributor will<br />

work hard for you, get you the best pricing<br />

<strong>and</strong> keep you updated with deals. Distributor<br />

sales consultants often work on commission<br />

<strong>and</strong> they want your business. By working<br />

together, you can achieve your goal of making<br />

money, <strong>and</strong> you both get what you need out<br />

of the relationship to be successful. Treat your<br />

distributor with respect, <strong>and</strong> you will get back<br />

the same treatment in return. Go team.<br />

Keep an Eye on Pricing. It is important<br />

for operators to watch the pricing market<br />

<strong>and</strong> underst<strong>and</strong> costs. This is an important<br />

part of your job. Make sure you know what<br />

you are doing when ordering <strong>and</strong> managing<br />

your products. Know your prices from order<br />

to order <strong>and</strong> use an order guide every time.<br />

Be sure to have in place an inventory control<br />

system, watch your invoices <strong>and</strong> know how<br />

to read it. It is important to stay organized<br />

<strong>and</strong> keep great track of your invoices. Most<br />

importantly, know when your product prices<br />

are taking a dip or rising. This will not only<br />

help you build a better relationship with your<br />

distributor, but it will also make your job<br />

easier <strong>and</strong> will save you money.<br />

Be Timely <strong>and</strong> Make Decisions. Settle<br />

all of your accounts on time. If you foresee<br />

a delay, let your distributor know ahead of<br />

time. Be considerate of your distributor <strong>and</strong><br />

avoid submitting orders at the last minute.<br />

If you receive any damaged goods, alert your<br />

distributor, <strong>and</strong> submit a claim promptly <strong>and</strong><br />

with evidence. It is also important to know<br />

when to make a decision. If the deal is right<br />

on both sides, for the distributor <strong>and</strong> the<br />

buyer, you cannot afford to wait. As a buyer,<br />

one should be equipped with the financial<br />

sophistication <strong>and</strong> the ability to make a decision.<br />

If the buyer does not have that ability,<br />

then they need to be empowered to do so.<br />

“Building relationships with your<br />

distributors should be primary on your list<br />

in order for them to help you build your<br />

business”, notes Doreen Guarneri, owner of<br />

American Culture, <strong>and</strong> The Look <strong>Salon</strong> in<br />

Greenlawn, New York. “Reason being, you<br />

need to be a good customer in order to gain<br />

<strong>and</strong> earn rewards through your distributors<br />

such as exclusives, sampling, discounts <strong>and</strong>,<br />

above all, the best service! The squeaky wheel<br />

gets the oil. If you’re a small business, this is<br />

of particular importance. Everything that a<br />

distributor can do to help grow your business<br />

will allow you more time behind the chair.<br />

Relationships are the key to success for everyone<br />

involved.”<br />

The key to solid, lasting relationships with<br />

your distributors is knowing how to interact<br />

with your salesperson. Of course, it is not as<br />

easy as it looks. As you can see, there are a lot<br />

of moving parts to keep on top of, but keep<br />

working on your relationships <strong>and</strong> it will pay<br />

off in the end.<br />

LeAnne Velona, Director of Esthetics & Massage Therapy Education for<br />

Marinello Schools of Beauty <strong>and</strong> has been a Certified Licensed Esthetician<br />

for over 18 years. Marinello has 47 campuses in Arizona, California, Nevada,<br />

Oregon <strong>and</strong> Utah. For more information, go to www.marinello.com.<br />

Lamb Resigns from Advisory Board<br />

Clive Lamb, owner of Clive <strong>and</strong> Co. Hairdressing, has resigned his board position<br />

with the Texas Cosmetology Advisory Board. Clive served as Chairman of the Advisory<br />

Board of Cosmetology from 2005 to 2010 before moving to a board position. Under his<br />

leadership during his tenure, the cosmetology rules were updated <strong>and</strong> streamlined, particularly<br />

the rules pertaining to sanitation.<br />

Clive has always believed that hairdressers were being held back from the right training<br />

because of problems with the Texas Cosmetology rules <strong>and</strong> regulations <strong>and</strong> fought<br />

hard to make changes. Clive states “after years of working hard for what I believed was<br />

the betterment of our industry, the resistance from lobbyists representing segments of our<br />

industry with a financial agenda was just too much <strong>and</strong> it became a waste of my time <strong>and</strong><br />

energy”.<br />

Clive plans to continue his passion to promote the artistic <strong>and</strong> technical side of hairdressing<br />

within his own Dallas based salon.<br />

2 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />

Lic.#1448058<br />

Clive <strong>and</strong> Co. is not just another hair salon; it’s a philosophy. A Br<strong>and</strong> of passion, quality, detail, precision, <strong>and</strong> impeccable customer service. The<br />

stylists <strong>and</strong> colorists do it their way with a meticulous approach to every detail. While they each have their own individual touch, they have all been<br />

trained to master <strong>and</strong> execute the same Clive <strong>and</strong> Co. st<strong>and</strong>ard of excellence that has been in place since 1985.


Experience the<br />

Biggest <strong>and</strong> Best<br />

Industry Education<br />

on the West Coast<br />

Event Sponsor<br />

Purchase Your Tickets Now!<br />

probeauty.org/isselb<br />

866.229.2386<br />

follow us:<br />

facebook.com/pbaisse


In this issue...<br />

5<br />

6<br />

7<br />

Beauty Insider<br />

Is that pretty display case in your<br />

salon making the profits it should<br />

be? This is a tough question, but<br />

if it can help boost your revenue<br />

by $10,000 to $50,000, shouldn’t<br />

you take notice?<br />

Blue Highways<br />

Through professionally prescribed<br />

products we can assure<br />

the maximum in long-term<br />

customer service for our guests<br />

<strong>and</strong> increasing our future profit<br />

potential.<br />

Esthetic Endeavors<br />

Clients love information. They are<br />

attracted to the exciting, the new<br />

<strong>and</strong> the different. Don’t you love<br />

it when your favorite manufacturer<br />

comes out with something<br />

new, something better?<br />

Strictly for Students . . . . . . . . 2<br />

Focusing on Retail Sales . . . . . 4<br />

Beauty Inisder . . . . . . . . . . . 5<br />

Blue Highways . . . . . . . . . . . 6<br />

The Nail Extension . . . . . . . . . 6<br />

Esthetic Endeavors . . . . . . . . 7<br />

Texas TDLR News. . . . . . . . . . 8<br />

Classifieds . . . . . . . . . . . . . . 9<br />

Calendar . . . . . . . . . . . . . . 10<br />

What’s New in the Market . . . 11<br />

On the cover...<br />

Photo Courtesy of<br />

Wella Professionals<br />

2012 Trend Vision<br />

Don’t Miss the Next Issue!<br />

Didn’t receive your own copy of the paper? Now you<br />

can ensure you’ll get it each month to your home<br />

address… subscribe now!<br />

Don’t miss this opportunity to keep up on the latest in<br />

beauty business news including important updates from<br />

your Licensing Board, shows <strong>and</strong> events, business tips, <strong>and</strong><br />

special promotions from our advertisers!<br />

Go online to subscribe. www.stylistnewspapers.com<br />

4 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />

Focusing on Retail Sales<br />

Dramatically Increase Your Business Profits <strong>and</strong> Client Retention<br />

by Jenny Hogan<br />

Imagine your salon <strong>and</strong> spa business as a<br />

high performance automobile.<br />

As the business owner, you would be the<br />

car’s motor, providing the power to make it<br />

drive. Your front desk would be the body <strong>and</strong><br />

windows, parts that protect the business.<br />

Your service providers would be the<br />

sound system <strong>and</strong> leather seats, the parts that<br />

provide comfort <strong>and</strong> style. Now, consider<br />

that your retail sales are the sophisticated<br />

fuel injection system, enabling the vehicle to<br />

operate flawlessly.<br />

Lauren Gartl<strong>and</strong> is the president of<br />

Inspiring Champions, a business training <strong>and</strong><br />

coaching company specializing in the beauty<br />

industry, <strong>and</strong> she shares some advice on how<br />

to grow your businesses with retailing.<br />

“If you want your salon <strong>and</strong> spa to thrive<br />

<strong>and</strong> not just survive,” she explained, “you will<br />

need to focus on retail to fuel <strong>and</strong> energize<br />

your business. Retail is your key profit driver<br />

<strong>and</strong> will dramatically boost your income, increase<br />

client retention <strong>and</strong> loyalty <strong>and</strong> provide<br />

benefit. Retail will become your insurance<br />

policy to guarantee that you stay in business.”<br />

The Professional Beauty Association<br />

(PBA) reports that in 2010, salon <strong>and</strong> spa<br />

profits from services ranged from 4.1 percent<br />

to 7.6 percent, while profits from retail<br />

ranged from 30 percent to 40 percent <strong>and</strong><br />

grew even higher for salons with their own<br />

product lines. The majority of salons <strong>and</strong> spas<br />

today are not earning money, with only 16<br />

percent of the nation’s salons being profitable.<br />

To jump-start your new retailing program<br />

in your business, set weekly times with your<br />

team members for product education <strong>and</strong><br />

goal setting sessions. As an owner, you need<br />

to know where you are <strong>and</strong> where you are<br />

going financially.<br />

Create a chart with the names of your<br />

service providers along with the days of the<br />

month. Have everyone list his or her numbers<br />

daily as well as their target goal numbers.<br />

Ensure they have accountability for recording<br />

them. You could even make a policy that if<br />

you do not list your numbers; you pay five<br />

dollars into a charity account. It is important<br />

for your team to know their numbers.<br />

Commit yourself <strong>and</strong> your team to retail<br />

education. How would you like to buy a<br />

2012 Calendars<br />

2012 Appt. Books / Organizers<br />

2012 Planners • Tax Keepers<br />

Y2012 Week @ Glance..$22.95<br />

BB-52 Week Organizer...$10.95 2012<br />

1"Profile & History Binder Sys $22.25<br />

1 Yr. Income & Exp. Org........$27.00<br />

Weekly or Daily Exp. Rcds....$14.00<br />

..<br />

1/2/3/4/5/6/8/10/12/16/20/24 Column ...Appt. Books<br />

Gift Certificates - <strong>Salon</strong> Receipts<br />

- Why Choose Less..Than The Best -<br />

Melissa’s CALL-800-445-2020<br />

house from an agent who had no knowledge<br />

of real estate or a car from someone who<br />

knew nothing about engines? You have to<br />

love <strong>and</strong> underst<strong>and</strong> your products.<br />

Utilize your distributors <strong>and</strong> manufacturers.<br />

They can help you increase sales, share<br />

new ideas <strong>and</strong> provide resources. Create an<br />

educational calendar with their help, ensuring<br />

that they make you their top priority<br />

when their new promotions come out. Make<br />

a twelve-month promotional calendar so<br />

you can plan with creative ideas for product<br />

sales. Your plan should include attractive <strong>and</strong><br />

compelling displays with great window <strong>and</strong><br />

salon signage.<br />

Let your team members know they have<br />

not successfully completed their clients’ hair<br />

care services if they do not make product<br />

recommendations that allow the clients to<br />

duplicate their styles at home.<br />

Your team may think that they cannot<br />

successfully retail, yet it is not that they cannot<br />

do it, they just do not know how. They<br />

do not want to be seen as pushy salespeople,<br />

as selling has developed a negative stigma.<br />

You need to develop a new language regarding<br />

your retail. Use words that minimize<br />

selling <strong>and</strong> instead promote recommendations.<br />

Instead of asking clients if they want to<br />

buy a product, ask if they want to take home<br />

a solution.<br />

Make a firm commitment to educate your<br />

clients on your product lines. However, do<br />

not make the mistake of over explaining by<br />

talking about product ingredients, science,<br />

technology or philosophy. Keep it simple.<br />

How exactly will the product benefit the<br />

client? Include emotions by telling them what<br />

they will love about their results. Seventy percent<br />

of salon clients are never offered product<br />

recommendations, while eighty five percent<br />

of consumers relay they actually expect <strong>and</strong><br />

want to receive product recommendations by<br />

their hair care expert. You could implement<br />

a radical new policy. Put up signage in your<br />

salon <strong>and</strong> spa business that says: “If you do<br />

not receive product recommendations -- then<br />

your service is free.”<br />

For more information on Lauren Gartl<strong>and</strong> <strong>and</strong> the Inspiring Champions<br />

collection of live training camps, coaching services, mentoring <strong>and</strong> educational<br />

resources, call 800-496-9305 or visit them at www.InspiringChampions.com.<br />

2012<br />

WEEKLY<br />

Y2012 Week @ Glance<br />

Call for a Distributor..Near You!<br />

See Us on the Web<br />

www.MelissaMSC.com<br />

Texas <strong>Stylist</strong> & <strong>Salon</strong><br />

Volume 6, Number 5, Issue 65<br />

<strong>December</strong> 2011<br />

Published monthly by<br />

Holl<strong>and</strong> Graphics, Inc.<br />

1750 SW Skyline Blvd., Suite 24<br />

Portl<strong>and</strong> OR 97221<br />

Toll-free (888) 297-7010<br />

or (503) 297-7010<br />

Fax (503) 297-7022<br />

E-mail: editor@stylistnewspapers.com<br />

Web site: www.stylistnewspapers.com<br />

Publisher<br />

Holl<strong>and</strong> Graphics, Inc.<br />

Managing Editor<br />

Lisa Kind<br />

Production Manager Joel Holl<strong>and</strong><br />

Advertising Director Marcy Avenson<br />

Classified Sales<br />

Kelly Smith<br />

Contributing Writers:<br />

Judy Culp, Jerry Tyler, Jaime Schrabeck,<br />

Charlene Abretske, Neil Ducoff,<br />

Marco Pelusi, LeAnne Velona,<br />

Jenny Hogan, Max Wexler<br />

Texas Department of<br />

Licensing <strong>and</strong> Regulation<br />

Susan Stanford, Public Information Officer<br />

TEXAS STYLIST & SALON is mailed to licensed<br />

salons, barbershops, beauty schools, distributors <strong>and</strong><br />

manufacturers in Texas. Circulation is restricted to<br />

members of the beauty <strong>and</strong> barber profession, its suppliers<br />

<strong>and</strong> students.<br />

CONTRIBUTIONS OF PHOTOS, ARTICLES, etc.,<br />

are welcome. Payment offered only when arrangements<br />

are made in writing in advance with the editor/<br />

publisher.<br />

ALL MATERIAL COPYRIGHT 2011 by Holl<strong>and</strong><br />

Graphics, Inc. <strong>and</strong>/or the bylined authors or photographers.<br />

No part of this publication may be reproduced,<br />

stored in a retrieval system, or transmitted, in any form,<br />

or by any means, electronic, mechanical, photocopying,<br />

recording or otherwise, without the prior permission of<br />

the publisher.<br />

OPINIONS AND ENDORSEMENTS herein are<br />

the sole responsibility of the writers or advertisers<br />

<strong>and</strong> do not necessarily represent the opinions of the<br />

publisher or the State Boards of each state. Publication<br />

of advertising contained herein does not constitute<br />

endorsement. Columns are the opinions of the writers<br />

<strong>and</strong> not those of the publisher. Texas <strong>Stylist</strong> & <strong>Salon</strong> assumes<br />

no responsibility for the claims of any advertiser<br />

in their paid advertising nor in the promotional material<br />

they provide either orally or in writing. Advertising<br />

does not imply that the paper will provide any editorial<br />

coverage, photos, calendar mention, or any other space<br />

or consideration other than actual space purchased. All<br />

advertising must be paid in advance of publication in<br />

lieu of prior arrangements. Invoices paid after terms<br />

will be subject to a 2.5% per month service charge.<br />

Delinquent invoices may be subject to a h<strong>and</strong>ling fee<br />

of 25%. Published rates are net. Agencies add 15% for<br />

gross cost. No Agency discounts. In the event a suit or<br />

action is brought to collect amounts due Texas <strong>Stylist</strong> &<br />

<strong>Salon</strong> shall be entitled to recover attorney fees <strong>and</strong> costs<br />

incurred.<br />

ADDITIONAL OR OUT-OF-STATE SUBSCRIP-<br />

TIONS: For a one year subscription, send name,<br />

address <strong>and</strong> zip with check for $25 payable to HOL-<br />

LAND GRAPHICS, INC. to Subscriptions, Texas<br />

<strong>Stylist</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR<br />

97221. Address changes require old mailing label.


Don’t Let Profits Walk Out the Door<br />

Beauty Insider<br />

Steve Sleeper<br />

by Guest Writer Max Wexler,PBA Chair | President Beauty Craft<br />

Have you honestly looked at your retail<br />

assortment lately?<br />

Is that pretty display case in your salon<br />

making the profits it should be? Do you<br />

know how to train your employees to<br />

properly promote <strong>and</strong> sell products that your<br />

clientele already wants to buy?<br />

These are tough questions, but if they<br />

can help boost your revenue by $10,000 to<br />

$50,000, shouldn’t you take notice? As a longtime<br />

distributor who deals with selling day-in<br />

<strong>and</strong> day-out, I am often amazed by the salons<br />

that continue to let profits<br />

walk out the door.<br />

To help debunk the<br />

myths many salons, spas,<br />

<strong>and</strong> licensed professionals<br />

have about selling,<br />

the Professional Beauty<br />

Association (PBA) has<br />

an amazing resource to<br />

help. The Business of Beauty: Maximize Your<br />

Profitability - Defining the Future of Beauty<br />

Retailing report is a strategic blueprint to help<br />

take your retail efforts to the next level.<br />

The overall retail beauty category in the<br />

U.S. is expected to grow to $56 billion in<br />

2012. However, the salon industry only has<br />

about seven percent of the current market.<br />

Furthermore, the Business of Beauty report<br />

found consumers want their complete beauty<br />

needs met, <strong>and</strong> their number one trusted<br />

source of information on hair products in<br />

particular is their stylist. Consumers would<br />

actually like to hear more from their stylist in<br />

recommending the products they need during<br />

their appointment.<br />

With that knowledge, if the average salon<br />

with $1 million in overall revenue increased<br />

retail sales from seven percent to ten percent,<br />

that would translate into an additional<br />

$30,000 in revenue <strong>and</strong> $15,000 in incremental<br />

profits. Even more impressive, with<br />

consistent application of the best practices<br />

found in the report, retail can often exceed 20<br />

percent of a salon’s overall business.<br />

The threat: Beauty retailers such as drugstores<br />

<strong>and</strong> mass merch<strong>and</strong>isers underst<strong>and</strong><br />

the growing beauty market <strong>and</strong> they are very<br />

aggressively trying to capture those sales.<br />

From remodeling stores to training associates<br />

on how to identify consumers’ needs, the<br />

competition is fierce.<br />

Nonetheless, consumers still trust the<br />

relationship <strong>and</strong> knowledge of the professionals<br />

in their salon <strong>and</strong> spa. As a distributor<br />

myself, I know first-h<strong>and</strong> that we can also<br />

deliver the service <strong>and</strong> products that will<br />

actually help our clients better than anyone<br />

else. However, if we are not offering clients<br />

the beauty products they want <strong>and</strong> doing it<br />

an appealing manner, they will continue to<br />

go elsewhere. Unfortunately, 71 percent of<br />

salon clients in 2009 were not offered a retail<br />

recommendation while in the salon. Why let<br />

that mass retailer down the street get those<br />

beauty dollars when all you <strong>and</strong> your team<br />

need to do is suggest a hairspray, shampoo, or<br />

beauty tool?<br />

What you can do: The Business of Beauty<br />

strategic blueprint provides an eight-step<br />

process to retail success, along with real-life<br />

examples of salons that have mastered the<br />

retail <strong>and</strong> customer experience. Rest assured,<br />

the process does not involve a multi-manual<br />

book that will only collect dust, but rather<br />

an easy-to-follow<br />

guide with easy-toimplement<br />

strategies to<br />

get you started quickly.<br />

As an example, step<br />

five focuses on offering<br />

strategic selections.<br />

<strong>Salon</strong>s should carefully<br />

select the products that<br />

go in to the salon to be consistent with the<br />

br<strong>and</strong> <strong>and</strong> the target customer: Making sure<br />

to offer clear trade-ups <strong>and</strong> limit the inventory<br />

so employees can be well educated on<br />

key benefits. It is important not to overwhelm<br />

the stylist or the customer.<br />

Aligning incentives, (step seven) is also<br />

critical so that every employee is working<br />

toward a common goal. Integrate retail <strong>and</strong><br />

services along with setting realistic, yet challenging<br />

goals.<br />

Having been in the beauty distribution<br />

business for many years, I try to help my<br />

clients with all of these steps. <strong>Salon</strong>s that proactively<br />

work to make their retail component<br />

an integrated part of the business, rather than<br />

an afterthought, truly do better in the end.<br />

Not only are revenues generally much higher,<br />

but clients are more satisfied.<br />

The beauty industry continues to evolve.<br />

Those that take the time to stay current, both<br />

on the latest trends in hair <strong>and</strong> spa techniques<br />

along with the latest trends in retail, will be<br />

the ones that outpace the competition <strong>and</strong> not<br />

only survive, but thrive.<br />

Is that pretty display case<br />

in your salon making the<br />

profits it should be?<br />

Max Wexler is the Chair of the Professional Beauty Association (PBA). A fortyyear<br />

veteran of the professional beauty industry, Wexler is actively engaged in<br />

sales, marketing, government affairs <strong>and</strong> strategic planning for PBA <strong>and</strong> the<br />

industry as a whole. The Professional Beauty Association | National Cosmetology<br />

Association (PBA | NCA), is a non-profit membership organization made<br />

up of beauty professionals, salons <strong>and</strong> spas, distributors, <strong>and</strong> manufacturers<br />

dedicated to improving their careers, individual businesses <strong>and</strong> the industry as<br />

a whole. For information, visit www.probeauty.org or call 1-800-468-2274.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

Who Will Be the First<br />

NAHA Newcomer <strong>Stylist</strong> of the Year?<br />

NAHA Entry Deadline is Feb. 9, 2012<br />

The North American Hairstyling Awards (NAHA) has added a new category for 2012.<br />

The NAHA Newcomer <strong>Stylist</strong> of the Year award seeks to recognize a rising talent in the<br />

professional hairstyling industry <strong>and</strong> is meant to bridge the gap between Student Hairstylist<br />

of the Year <strong>and</strong> Hairstylist of the Year. To qualify to enter, the entrant must be a licensed<br />

cosmetologist with less than three years of professional experience. A photo collection of<br />

three high resolution images must also be submitted for judging. Judging will be performed<br />

by the same level of internationally renowned hairstylists that currently judge all NAHA<br />

categories.<br />

“I highly encourage stylists just starting out to enter NAHA <strong>and</strong> especially the<br />

Newcomer <strong>Stylist</strong> of the Year category. Winning a NAHA helps elevate your career immensely<br />

<strong>and</strong> puts you in front of top manufacturers <strong>and</strong> media outlets for education <strong>and</strong><br />

editorial work,” said Charlie Price, 2002 <strong>and</strong> 2008 NAHA Hairstylist of the Year.<br />

As the most celebrated <strong>and</strong> prestigious photographic beauty competition in North<br />

America, the Professional Beauty Association (PBA), the producers of NAHA, encourages<br />

stylists to start the planning process early. With 13 categories to enter, ranging from Avant<br />

Garde to <strong>Salon</strong> Design, winning a NAHA is truly a career changing event! NAHA is open<br />

to all licensed cosmetologists <strong>and</strong> cosmetology students from the U.S., Canada, <strong>and</strong> Mexico.<br />

The entry deadline for all NAHA categories is February 9, 2012.<br />

Applicants can submit their entries online (preferred method) or through the mail.<br />

All entries must be received by February 9, 2012. Helpful tools <strong>and</strong> tips on how to create<br />

a successful NAHA entry along with complete entry details <strong>and</strong> pricing can be found at<br />

probeauty.org/naha.<br />

NAHA is part of PBA Beauty Week, North America’s largest, most inclusive beauty<br />

event, which is hosted by Cosmoprof North America. The 2012 NAHA Award Ceremony<br />

will be held on July 22, 2012 at the M<strong>and</strong>alay Bay Resort in Las Vegas, Nevada. For more<br />

information about NAHA, please visit probeauty.org/naha.<br />

TEXAS STYLIST & SALON | DECEMBER 2011 | 5


Write a Prescription For Clients<br />

Blue Highways<br />

Jerry Tyler<br />

In the beauty industry our challenge is<br />

to look at ways to increase sales potential<br />

<strong>and</strong> maintain client retention, especially<br />

challenging in today’s current environment.<br />

Initially this could come in the form of<br />

new service offerings <strong>and</strong> exp<strong>and</strong>ing your<br />

expertise levels through advanced education.<br />

Being aware of new emerging market<br />

trends <strong>and</strong> then how to meet those needs<br />

can play a positive role in exp<strong>and</strong>ing <strong>and</strong><br />

growing your individual or collective br<strong>and</strong>.<br />

One often overlooked area is the<br />

potential found in the sales of professional<br />

products to our guests.<br />

The real key here is the fact the sales of<br />

theses products can indeed aid in long-term<br />

client retention <strong>and</strong> grow our profit as a<br />

business. With this comes a realization we<br />

have a far greater advantage in our craft to<br />

reap the rewards far <strong>and</strong> above that of the<br />

normal retail sales model.<br />

Our advantage is that with a proper<br />

guest consultation we can prescribe the solutions<br />

to the challenges of our clients hair<br />

<strong>and</strong> skin care needs <strong>and</strong> even educate them<br />

in the proper use of the products <strong>and</strong> procedures<br />

necessary to get the optimal results.<br />

An industry survey shows that the guest<br />

who purchases one or more products is far<br />

more likely to return as a repeat guest. This<br />

is due to the trust that is built by meeting<br />

the needs of the guest through professional<br />

prescription <strong>and</strong> their seeing visible positive<br />

results in their usage.<br />

This becomes an effective retention tool<br />

since the professional prescription moves<br />

our sphere of influence with the guest far<br />

beyond the point of service in the salon or<br />

spa, in which we have just a few hours, to<br />

having contact with them through use of<br />

the product we send home with them until<br />

their next visit.<br />

6 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />

This increase in our influence through<br />

professional prescriptives raises our<br />

level of customer service <strong>and</strong> therefore<br />

increases the perceived value of us in<br />

the client’s eyes.<br />

Our challenge to excel in this area is<br />

two fold. First, to have a solid knowledge<br />

of what our target market needs are to meet<br />

their challenges in the way of our home<br />

care offerings; secondly, to take the time<br />

to perform a proper needs assessment of<br />

those individual guests <strong>and</strong> offer first class<br />

solutions.<br />

Integrity is paramount here as we are<br />

putting our professional endorsement of<br />

that product <strong>and</strong> all that it will provide to<br />

the guest in the way of results far beyond<br />

the salon service visit. Merely selling something<br />

to the client while it may reap short<br />

term results can undermine our integrity<br />

thus lowering our br<strong>and</strong>’s value.<br />

That is why it is so important to keep<br />

abreast of new innovations in professional<br />

product offerings. Our industry is continually<br />

evolving <strong>and</strong> we need to make recommendations<br />

based on current realities, not<br />

on past performance, that may not give the<br />

optimal results it once did.<br />

Through the promotion of professionally<br />

prescribed products we can assure the<br />

maximum in long-term customer service<br />

for our guests while at the same time increasing<br />

our future profit potential.<br />

On a personal note, I wish to all of<br />

my industry friends a loving <strong>and</strong> peaceful<br />

holiday season. See you in 2012 on our<br />

industry’s Blue Highways. Jerry Tyler<br />

Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective<br />

on the solutions <strong>and</strong> challenges facing the beauty industry. Jerry Tyler<br />

has been a stylist since 1975 serving as the former artistic director for<br />

Vidal Sassoon Academy <strong>and</strong> currently as Director of Industry Relations<br />

for Carlton Hair salons. He is also a licensed cosmetology instructor <strong>and</strong><br />

has served as President of the California State Board of Barbering <strong>and</strong><br />

Cosmetology.<br />

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View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

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Converting Retail Customers<br />

into Loyal Clients<br />

The Nail Extension<br />

Jaime Schrabeck<br />

When I began my nail career I sold product<br />

to my clients only when they asked…. a bottle<br />

of polish for touch-ups or a great pair of cuticle<br />

nippers for the occasional hangnail.<br />

To me, retailing was just simply a way of<br />

adding value to the client experience.<br />

And I did not sell all that much. But that<br />

didn’t concern me because my business was<br />

focused on service, not retail.<br />

Also, since I was working alone in a very<br />

private location, the number of clients exposed<br />

to my retail was limited. Since I could not justify<br />

investing more money <strong>and</strong> devoting more<br />

space without the potential of reaching more<br />

clients, my selection of products was limited.<br />

That all changed when I moved my business<br />

(Precision Nails) to a boutique shopping<br />

center about six years ago. I had been in my<br />

previous location for eight years, paying the<br />

same reasonable rent, only $595 a month with<br />

utilities included.<br />

Moving <strong>and</strong> exp<strong>and</strong>ing was a risk, but a<br />

calculated one which was necessary if I were to<br />

grow my business. The new salon was only 15<br />

minutes away from the old one which helped<br />

me retain my clients. That was a plus since the<br />

expenses were much greater.<br />

Looking for a challenge as a salon owner, I<br />

certainly found one. As part of the commercial<br />

lease I signed, I am obligated to be open six<br />

days a week, from 10 a.m. to 6 p.m. Therefore<br />

that required hiring two more manicurists to<br />

cover the hours <strong>and</strong> serve more clients. Even<br />

with the costs <strong>and</strong> constraints of a commercial<br />

lease, it has been a very good experience so far.<br />

One important aspect of this new location<br />

was what we learned about the role of retail<br />

in a salon. While the primary focus of the<br />

business remains nail services, selling retail<br />

is required even from service tenants by the<br />

shopping center.<br />

Given my limited experience as a retailer,<br />

that was initially daunting. To me there is a<br />

distinction between clients <strong>and</strong> customers;<br />

clients receive services <strong>and</strong> sometimes purchase<br />

products, while customers only purchase<br />

products.<br />

Unlike my former salon which had no<br />

customers, I could interact with existing clients<br />

by appointment <strong>and</strong> with potential new clients<br />

by phone or email. In the new location, which<br />

was the only nails-only salon in the shopping<br />

center, I no longer had the privacy I had enjoyed<br />

before.<br />

Complete strangers would come into<br />

the salon each day to inquire about services,<br />

or check on the availability of their favorite<br />

products. As expected, Precision Nails reaches<br />

more potential clients, but it does not look<br />

like a typical nail salon from the outside; there<br />

is no neon, or signs on the windows, or any<br />

indication that walk-ins are welcome.<br />

What does entice many to enter is the<br />

comprehensive selection of professional nail<br />

products visible from outside. As useful as<br />

retailing can be in satisfying the needs of existing<br />

clients, it is an even more powerful tool for<br />

attracting new clients. Investing in retail makes<br />

a statement about the stability of my business<br />

<strong>and</strong> my commitment to particular professional<br />

br<strong>and</strong>s.<br />

We interact with everyone who enters the<br />

salon, <strong>and</strong> whether this results in a service or<br />

sale, or neither, we do our best to be informative.<br />

The brochure explains our services; while<br />

the retail display makes it clear which products<br />

are our favorites. The only products we sell are<br />

the ones used for services, regardless of what’s<br />

popular or trendy.<br />

Polish is our best seller, <strong>and</strong> that is no<br />

surprise given that Precision Nails maintains<br />

the largest, most current selection around. The<br />

attractive <strong>and</strong> colorful displays, the same kind<br />

used by distributors, make a great impression.<br />

We also sell tools, disposable files, scented<br />

<strong>and</strong> unscented lotions <strong>and</strong> exfoliating scrubs,<br />

cuticle remover, callus spray, base coat, polish,<br />

topcoat, acetone, etc. The same marketing materials<br />

<strong>and</strong> displays that convince manicurists<br />

to buy these products work just as effectively<br />

in the salon. They look very professional, <strong>and</strong><br />

are affordable, if not free, from manufacturers.<br />

Rather than just sell, we also offer advice about<br />

how to best use the products.<br />

If Precision Nails were a beauty supply<br />

source, my approach to retail <strong>and</strong> customers<br />

would be different, maybe something along<br />

the lines of “the more, the better” stocking<br />

all the major professional br<strong>and</strong>s <strong>and</strong> some<br />

cheaper generic br<strong>and</strong>s <strong>and</strong> hiring full-time<br />

salespeople <strong>and</strong> advertise discounts.<br />

The primary purpose of Precision Nails<br />

is to provide professional nail services; that is<br />

why all my employees are licensed manicurists,<br />

not salespeople. That is what makes<br />

our approach to retail more believable. Our<br />

exclusive services dem<strong>and</strong> the most effective<br />

products available, <strong>and</strong> if we do not use or sell<br />

a particular product, there is a valid reason. We<br />

believe strongly in our professional products,<br />

the value goes beyond their performance <strong>and</strong><br />

that can instill loyalty in your clients. While<br />

some retail customers may never become clients,<br />

they support my business nonetheless.<br />

Jaime Schrabeck, Ph.D. owns Precision Nails, an exclusive nails-only salon in<br />

Carmel, California. She can be reached at info@precisionnails.com.


Pricing Your Add-on Services<br />

Esthetic Endeavors<br />

Judith Culp<br />

My clients love it when I say,<br />

“I have something new that would<br />

be just perfect for you.”<br />

Alternatively, I might say, “I learned this<br />

new technique that I think would really<br />

benefit your skin.” They usually want to try it<br />

even if it is a more expensive treatment.<br />

Clients love information.<br />

They are attracted to the exciting, the new<br />

<strong>and</strong> the different. Don’t you love it when<br />

your favorite manufacturer comes out with<br />

something new, something better? We can use<br />

this enthusiasm to enhance our practices.<br />

When I have a new client, I always focus<br />

my treatment on meeting the need she had<br />

for seeking me out. Usually they have a skin<br />

issue they want resolved. It is important they<br />

feel their concern is recognized <strong>and</strong> dealt<br />

with. Similarly, I want to use some moments<br />

of our appointment to let her know I can<br />

assist her with additional needs she has, but<br />

may not be aware of.<br />

For example, if the client comes in because<br />

of her inflamed Rosacea this will be the focus<br />

of the treatment. We will also discuss home<br />

care, lifestyle <strong>and</strong> cosmetics; as the choices she<br />

makes with these items will directly affect my<br />

ability to help her meet her goals.<br />

I will do a calming, healing treatment, but<br />

we will also talk about what can be done at<br />

home to make the symptoms of Rosacea less<br />

troublesome. It is not about selling products,<br />

it is about educating the client in what she<br />

needs to do to achieve her goals. However,<br />

the result is the client will probably have<br />

more services <strong>and</strong> purchase what she needs.<br />

If a client comes in with winter dehydrated<br />

skin <strong>and</strong> complaining about blackheads or<br />

milia, we will talk about how a super hydrating<br />

treatment would soften the skin <strong>and</strong> alleviate<br />

the other symptoms. I might recommend adding<br />

on a specialty-hydrating mask <strong>and</strong> serum<br />

or other unique service that will add moisture<br />

to her skin. I always give them the choice<br />

of whether to do it today or not. Something<br />

like “Next time I recommend we try this…it<br />

costs…this much.” 80 percent of the time or<br />

more they will say something like, “Can’t we<br />

do it today?” Certainly, we can.<br />

LOWEST PRICES OF THE SEASON!!!<br />

If the client wants to look extra good for<br />

Your choice for only $1,500.<br />

the holiday party coming up, offer to add on<br />

a specialty eye treatment to her services today<br />

or to show her the latest holiday makeup<br />

colors. Other great add-on services include,<br />

brow sculpturing, arm waxing, h<strong>and</strong> <strong>and</strong> /<br />

or foot hydrating moisture cream during the<br />

facial treatment. Offer services that do not<br />

extend the treatment time, especially if you<br />

are booked. We do not want to make ourselves<br />

late for the next client.<br />

Clients, love makeup updates. Offer to<br />

add-on one of these services for clients at<br />

their next appointment. Just be sure you retail<br />

the products that you use on her because she<br />

will want to take them home.<br />

If you want to increase your revenues,<br />

you have two choices. You can bring in new<br />

customers or you can offer more to your<br />

existing client base. It is far easier to take better<br />

care of existing clients by adding on more<br />

services <strong>and</strong> retail items.<br />

Pricing add-on services or any service can<br />

be a challenge. Sometimes manufacturers<br />

will make suggestions. You need to base it on<br />

time plus the cost of supplies. It is back to the<br />

number crunching. Your overhead should be<br />

divided by the number of hours you work.<br />

Include your personal salary in this.<br />

Be realistic about your hours. We are not<br />

generating revenue when dealing with management<br />

issues like ordering, cleaning <strong>and</strong><br />

stocking. We have to generate enough when<br />

we are with clients to cover this time. Once<br />

you have come up with an hourly figure then<br />

add on the products that are used during the<br />

treatment.<br />

A simple rule of thumb for estheticians is<br />

about $1.35 - $1.50 per minute plus product<br />

cost. Individual figures may be higher or<br />

lower than this depending on a host of factors.<br />

For those who think these figures may<br />

be a little high, we used $1.00 per minute in<br />

the early 1990’s <strong>and</strong> prices of everything have<br />

gone up a lot since then.<br />

The eye treatment may employ a specialty<br />

eye patch that costs $6.00 <strong>and</strong> it takes 15<br />

minutes. Perhaps charge $30 for a st<strong>and</strong>-alone<br />

treatment or $20 as an add-on treatment.<br />

St<strong>and</strong>-alone treatments are always higher.<br />

There is generally a time gap between them<br />

<strong>and</strong> the next client <strong>and</strong> there are room set-up<br />

costs not present in the add-on procedure.<br />

We can employ this same technique to price<br />

out any service.<br />

Do not under price. If we set prices too<br />

low then there is no room to run specials<br />

or packages. Price a little higher <strong>and</strong> offer<br />

bonuses. Everyone loves to feel that they are<br />

getting a little extra.<br />

Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.<br />

A CPCP permanent makeup technician for over 20 years she served a 4-year<br />

term as a Director for the Society of Permanent Cosmetic Professionals, two<br />

years as their president. She is president of Culp Enterprises Inc. <strong>and</strong> CEO of NW<br />

Institute of Esthetics. Judy Culp is available for consulting. For more information<br />

visit www.estheticsnw.com.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

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TEXAS STYLIST & SALON | DECEMBER 2011 | 7


Thirty Days to Make Change of Address<br />

Barber <strong>and</strong> Cosmetology Licensee Must Notify TDLR of Change<br />

September 1, 2011, cosmetology professionals, formerly known as facialists, became known<br />

as estheticians. TDLR was ready with a newly formatted license that reflected the new title of<br />

Esthetician, <strong>and</strong> began mailing a new license to every esthetician holding a current license. The<br />

new license was mailed FREE OF CHARGE! Unfortunately for 460 estheticians, their license<br />

was returned to the department because of a bad address.<br />

Texas Barber Rules <strong>and</strong> Cosmetology Rules state licensees must notify the department not<br />

later than thirty (30) days following a change of address. I’m going to repeat this in plain talk<br />

because it is important; if you change your address on the first day of the month, you have<br />

until the first day of the following month to contact <strong>and</strong> submit your new address to TDLR.<br />

On a daily basis barbering <strong>and</strong> cosmetology licenses, industry law <strong>and</strong> rule books, <strong>and</strong><br />

renewal notices are returned because of bad addresses. Don’t let your mail be one of the many<br />

marked “undeliverable,” keep your address current with TDLR. For your convenience you can<br />

make the change by:<br />

Email: CS.Cosmetologists@license.state.tx.us or CS.Barbers@license.state.tx.us<br />

Fax: (512) 475-2871<br />

Mail: TDLR - Cosmetology TDLR - Barbers<br />

P.O. Box 12088 P.O. Box 12157<br />

Austin, Texas 78711 Austin, Texs 78711<br />

Cosmetology — Shear Numbers<br />

Operators ............................................115,124<br />

Manicurists ...........................................36,152<br />

Estheticians ...........................................16,476<br />

Hair Weavers ..............................................159<br />

Hair Braiders ...........................................1,037<br />

Shampoo Specialists ..................................148<br />

Wig Specialists .............................................19<br />

Shampoo Apprentices ...........................12,577<br />

Operator Instructors ................................4,514<br />

Manicure Instructors ....................................47<br />

Esthetician Instructors ................................119<br />

Wig Instructors...............................................3<br />

Students ...............................................27,789<br />

Schools......................................................427<br />

<strong>Salon</strong>s...................................................19,558<br />

Manicure <strong>Salon</strong>s ........................................911<br />

Esthetic Specialty <strong>Salon</strong>s ............................728<br />

Esthetic/Manicure Specialty <strong>Salon</strong>s ..........4,142<br />

Hair Braiding/Weaving <strong>Salon</strong>s .....................145<br />

Wig <strong>Salon</strong>s ...................................................35<br />

Dual Shop/<strong>Salon</strong>....................................1,786*<br />

Cos. Operator Booth Rentals ..................31,625<br />

Cos. Manicure Booth Rentals .................15,544<br />

Cos. Esthetician Booth Rentals ................1,165<br />

Cos. Hair Braiding Booth Rentals ................110<br />

Cos. Hair Weaving Booth Rentals ..................29<br />

Attendees of the November 14,<br />

2011, the Advisory Board on<br />

Barbering. Make plans to attend<br />

the February 27, 2012 meeting!<br />

We’ll save you a seat.<br />

Barber — Shear Numbers<br />

Barbers .................................................13,578<br />

Barber Manicurists .....................................368<br />

Barber Technicians .......................................16<br />

Barber Hair Braiding Specialist ....................166<br />

Barber Hair Weaving Specialist ......................1<br />

Barber Shops ..........................................4,361<br />

Mobile Barber Shop ........................................2<br />

Barber Manicure Shops ................................87<br />

Barber Hair Braiding Shops .............................7<br />

Barber Hair Weaving Shops ............................4<br />

Dual Shop/<strong>Salon</strong>....................................1,786*<br />

Barber Instructors ......................................173<br />

Students .................................................2,360<br />

Schools........................................................41<br />

Class A Barber Booth Rentals ..................4,584<br />

Barber Manicure Booth Rentals .....................67<br />

Barber Technician Booth Rental ......................1<br />

Barber Hair Braiding Booth Rentals ...............13<br />

Barber Hair Weaving Booth Rentals .................0<br />

* Dual shop/salon also listed in cosmetology<br />

Using TDLR’s new SMART Board, TDLR compared Class A Barbering <strong>and</strong><br />

Barbering School fees for FY 2005 <strong>and</strong> FY 2012.<br />

Happy Holidays!<br />

from all of us at the<br />

Texas Department of Licensing<br />

<strong>and</strong><br />

Texas <strong>Stylist</strong> Newspaper<br />

8 | DECEMBER 2011 | TEXAS STYLIST & SALON


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TEXAS STYLIST & SALON | DECEMBER 2011 | 9


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10 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />

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8: Lisa Vann & Friends presents Antoinette Beenders, Allen Ruiz<br />

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PP<br />

8-9: The Institute of <strong>Salon</strong> Business Management Program<br />

Reading, PA raylon.com<br />

PP<br />

8-10: Beauty Expo USA, Las Vegas www.beautyexpousa.com<br />

PP<br />

13-15: Winnipeg Wellness Expo, Winnipeg, Manitoba, Canada<br />

wellnessexpo.com<br />

PP<br />

15: Masters of Beauty Classic Hairdressing Techniques,<br />

Chicago, IL mastersofbeauty.com<br />

PP<br />

15-22: Nail Those Profits at Sea Cruise 2012 - vickipeters.com<br />

PP<br />

22: Masters of Beauty with Nick Arrojo, Phoenix, AZ<br />

www.mastersofbeauty.com<br />

PP<br />

23-23: Escape To Spa Marketplace In Hawaii - Second Annual<br />

Spa Event For <strong>Salon</strong> <strong>and</strong> Spa Owners, Managers & Professionals,<br />

Honolulu, HI www.the-spamarketplace.com<br />

PP<br />

28-30: Long Beach International <strong>Salon</strong> & Spa Expo, Long Beach<br />

Convention Center probeauty.org/ISSE<br />

PP<br />

29: Ed Wyse Proudly Presents The TONI&GUY London*/ label.m<br />

International Artistic Team 2012 Collection Hair Show, Seattle, WA<br />

www.edwyse.com<br />

FEBRUARY 2012<br />

PP<br />

16-17: AMTA (American Massage Therapy Association) Massage<br />

Therapy Schools Summit, Chicago, IL amtamassage.org<br />

PP<br />

16: ICMAD (Independent Cosmetic Manufacturers <strong>and</strong> Distributors<br />

Association )Hosts the Seventh Annual Technical Regulatory<br />

Forum, Newport Beach, CA - icmad.org or call 1-800-334-2623<br />

PP<br />

19: Masters of Beauty - Styling the Red Carpet Way, Louisville,<br />

KY mastersofbeauty.com<br />

PP<br />

19-21: Cash Flow Camp Dallas, TX inspiringchampions.com<br />

PP<br />

20-22: Beauty Asia 2012 Singapore Suntec Singapore beautyasia.com.sg<br />

PP<br />

20-23: Beauty & Wellness Exchange, Laguna Beach, CA<br />

exchangeevents.net/beauty<br />

PP<br />

26: Beauty School Forum, Kissimmee, FL barristar.com<br />

PP<br />

26-27: Esthetique Spa Intl, Vancouver, Canada spa-show.com<br />

MARCH 2012<br />

PP<br />

3-5: America’s Beauty Show, Chicago, IL 800.883.7808<br />

www.americasbeautyshow.com<br />

PP<br />

3-5: Face & Body Midwest Spa & Conference & Expo Chicago,<br />

IL face<strong>and</strong>body.com/midwest<br />

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4-5: The Intl Congress of Esthetics <strong>and</strong> Spa, Miami, FL 1-800-<br />

471-0229 www.LNEONLINE.com<br />

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4-5: Prof. Beauty London, www.professionalbeauty.co.uk/london<br />

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4-5: European Spa Conv. London, www.professionalbeauty.co.uk<br />

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9-12: Cosmoprof Bologna, Italy www.cosmoprof.com<br />

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11-12: ABA Canada, Montreal, Quebec www.abacanada.com<br />

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14-17: Spatec Spring NA, Gr<strong>and</strong>e Lakes, FL spatecna.com<br />

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17-18: The Makeup Show Los Angeles, CA themakeupshow.com<br />

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18: Beauty School Forum, Phoenix, AZ barristar.com<br />

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18-19: Spectrum International Beauty Expo, Los Angeles, CA<br />

(310) 680-7367 http://sibe.us<br />

PP<br />

18-19: Galveston Fashion Focus Galveston, TX fashion-focus.net<br />

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18-20: Champ Camp, Orl<strong>and</strong>o, FL inspiringchampions.com<br />

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25-26: Nashville Fashion Focus Nashville, TN fashion-focus.net<br />

DECEMBER 2011<br />

PP<br />

JKS International offers classes including Mix Hair Color & Round<br />

Brush Blow Dry, <strong>Salon</strong> Sanitation, & Cosmetology Laws & Rules -<br />

check www.jksusa.com for more information<br />

PP<br />

eAcademy presents Cosmetology Continuing Education online -<br />

for more information visit http://www.ewebce.com/<br />

PP<br />

Beauty Techniques by Linda offers ongoing certification in Permanent<br />

Make-Up, Eyelash Extensions, <strong>and</strong> Eyelash Perm & Tint email:<br />

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PP<br />

Adrian the Dreamweaver presents Hair Extension Training, Dallas,<br />

TX www.hairextension.com<br />

PP<br />

4: GGO Beauty School presents Beginning & Advanced Cutting<br />

Classes for <strong>Stylist</strong>s, Dallas, TX 972-285-5043<br />

PP<br />

5: Skin Logic presents Vascular Blemish Training <strong>and</strong> Certification,<br />

Austin, TX www.skinlogicclinic.com 512-250-0544<br />

PP<br />

11: GGO Beauty School presents Beginning & Advanced Cutting<br />

Classes for <strong>Stylist</strong>s, Dallas, TX 972-285-5043<br />

PP<br />

12: Skin Logic presents Dermaplaning/Epidermal Leveling<br />

Training <strong>and</strong> Certification, Austin, TX www.skinlogicclinic.com<br />

512-250-0544<br />

APRIL 2012<br />

PP<br />

1-2: ABA Canada, Toronto www.abacanada.com<br />

PP<br />

14-15: Peel’s Spring Show, Council Bluffs, IA www.peels.com<br />

PP<br />

15-16: Beauty School Forum, Anaheim, CA barristar.com<br />

PP<br />

15-16: ABA Canada, Vancouver www.abacanada.com<br />

PP<br />

15-16: Esthetique Spa Intl Las Vegas, NV spa-show.com<br />

PP<br />

15-17: International <strong>Salon</strong>Spa Business Network ISBN 2012<br />

Conference, Rancho Palos Verdes, CA , www.salonspanetwork.org/<br />

PP<br />

18-21: Spatec Europe Marbella, Spain spatecna.com<br />

PP<br />

21-22: International Makeup Artist Trades Show (IMATS) New<br />

York City, NY imats.net<br />

PP<br />

21-23: AACS-American Association of Cosmetology Schools<br />

Las Vegas, NV beautyschools.org<br />

PP<br />

22: Masters of Beauty with Nick Arrojo, Louisville, KY<br />

www.mastersofbeauty.com<br />

PP<br />

22-23: Clevel<strong>and</strong> Color Evolve S<strong>and</strong>usky, OH cosmoprofbeauty.com<br />

PP<br />

22-24: IBS New York, Jacob Javits Center www.ibsnewyork.com<br />

PP<br />

22-24: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IECSC New York, www.iecsc.com<br />

PP<br />

22-23: Cosmoprof’s 65th Annual Spring Style Show, San Jose,<br />

PP<br />

CA www.springstyleshow.net<br />

PP<br />

22-23: ABA Canada, Winnepeg www.abacanada.com<br />

PP<br />

29-30: Bellevue Fashion Focus, Bellevue, WA<br />

www.cosmoprofbeauty.com<br />

PP<br />

29-30: ABA Canada, Edmonton www.abacanada.com<br />

MAY 2012<br />

PP<br />

6: Beauty School Forum, Minneapolis, MN barristar.com<br />

PP<br />

6-7: The Intl Congress of Esthetics <strong>and</strong> Spa, Dallas, TX 1-800-<br />

471-0229 www.LNEONLINE.com<br />

PP<br />

6-7: Baltimore Fashion Focus, Baltimore, MD fashion-focus.net<br />

PP<br />

6-7: Miami Beauty Show, Miami Beach, FL ibeautyshow.com<br />

PP<br />

13-14: The Makeup Show New York themakeupshow.com<br />

PP<br />

20-21: Int’l Hair & Beauty Show, Secaucus, NJ ihshow.com<br />

PP<br />

20-21: Future Professional Expo Hershey, PA futureproexpo.com<br />

JUNE 2012<br />

PP<br />

3-4: Premiere Orl<strong>and</strong>o International Beauty Event & Premiere<br />

DAYSPA conference, Orl<strong>and</strong>o, FL www.premiereshows.com<br />

PP<br />

4-6: Global Spa Summit Aspen, CO globalspasummit.org<br />

PP<br />

9-11: IBS Las Vegas, www.ibslasvegas.com<br />

PP<br />

9-11: Intl Esthetic, Cosmetics & Spa Conf, Las Vegas www.iecsc.com<br />

PP<br />

10-11: ABCH Energizing Summit Los Angeles haircolorists.com<br />

PP<br />

10-11: The Makeup Show, Chicago, IL themakeupshow.com<br />

PP<br />

19-20: Spa & Resort Medical Aesthetics Expo New York City, NY<br />

spa<strong>and</strong>resortexpo.com<br />

PP<br />

23-24: International Makeup Artist Trades Show (IMATS)<br />

Pasadena, CA imats.net<br />

JULY 2012<br />

PP<br />

15-16: The Image Expo Houston, www.theimageexpo.com<br />

PP<br />

21-23: PBA Beacon 2012 Las Vegas, NV probeauty.org/beacon/<br />

PP<br />

21-24: PBA Symposium Las Vegas probeauty.org/symposium/<br />

PP<br />

22: NAHA Awards 2012 Las Vegas, NV probeauty.org/naha/<br />

PP<br />

22-24: Cosmoprof North America Las Vegas, NV cosmoprofnorthamerica.com<br />

PP<br />

12: GGO Beauty School presents 6 hour Continuing Classes for<br />

Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />

PP<br />

19: Skin Logic presents Skin Logic <strong>and</strong> Image Skincare presents<br />

Image Product Knowledge. Katie Baden: 832.577.3108 or by email:<br />

katiebaden@imageskincare.com<br />

PP<br />

19: Doralee Shannon presents Communicating for Success <strong>and</strong><br />

Sanitation, San Antonio, TX 210-822-4055<br />

PP<br />

19: GGO Beauty School presents 6 hour Continuing Classes for<br />

Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />

JANUARY 2012<br />

PP<br />

9: Skin Logic presents Advanced Acne Treatments Training <strong>and</strong><br />

Certification, Austin, TX www.skinlogicclinic.com 512-250-0544<br />

PP<br />

9 & 16: GGO Beauty School presents 6 hour Continuing Classes<br />

for Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />

PP<br />

23: GGO Beauty School presents 6 hour Continuing Classes for<br />

Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />

PP<br />

30: Skin Logic presents Microcurrent “Non-Surgical Facelift”<br />

Training <strong>and</strong> Certification, Austin, TX www.skinlogicclinic.com<br />

512-250-0544<br />

Educational events are listed free as space allows. To have your event listed, please email<br />

to lisa@stylistnewspapers.com or mail to <strong>Stylist</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd. #24,<br />

Portl<strong>and</strong>, OR 97221. For more information call (503) 297-7010 x204.


WHAT’S NEW IN THE MARKET<br />

1. LASHEM Measurable Difference Lash Gel<br />

Experience the difference with LASHEM Measurable Difference Lash Gel, the dual-patented lash<br />

boosting formula that conditions those beautiful lashes. This lash boosting product works great on short,<br />

brittle <strong>and</strong> weak lashes. Also works great on eyebrows. Irritation free, prostagl<strong>and</strong>in free <strong>and</strong> no prescription<br />

needed.<br />

LASHEM Lash Gel is specifically formulated to deliver essential proteins, vitamins <strong>and</strong> rejuvenating<br />

ingredients that can nourish the structure of lashes, while adding shine <strong>and</strong> appearance. LASHEM helps<br />

amplify volume by strengthening <strong>and</strong> rejuvenating lashes while promoting lash flexibility <strong>and</strong> durability.<br />

LASHEM offers anti-aging products that are natural <strong>and</strong> made in the United States. The LASHEM<br />

product line consists of mascara, anti aging creams, <strong>and</strong> eyelash booster.<br />

For more information call 1-800-710-0915 or visit www.lashem.com.<br />

2. Cut Drying Time By Up to 50%<br />

Two years ago, beauty executive Mark Stiller was waiting (<strong>and</strong> waiting... <strong>and</strong> waiting!) for his wife to<br />

blow-dry her hair as they rushed to go out. He decided that there had to be a way to speed up the drying<br />

process. The ah-ha! moment came when Stiller, along with partner R&D specialists, discovered the secret<br />

to significantly quicker drying time: reducing the attraction between hair <strong>and</strong> water. That amazing discovery<br />

quickly became the foundation for It Factor’s new professional hair care products—the only shampoo<br />

<strong>and</strong> conditioner combination to reduce drying time by up to 50%.<br />

It Factor features Quick Blowdry Shampoo <strong>and</strong> Quick Blowdry Conditioner for fine hair or for medium<br />

to coarse hair to leave your hair clean, soft, shiny, healthy, bouncy <strong>and</strong> detangled, <strong>and</strong> to help control<br />

frizz. You don’t need any other product to dry or style the hair.<br />

Gentle <strong>and</strong> nourishing, all It Factor products are free of harsh sulfates, parabens, alcohol <strong>and</strong> sodium<br />

chloride. That makes them safe for all hair types, including hair that’s been chemically processed with<br />

sem-, demi- <strong>and</strong> permanent color, keratin treatments, traditional/Japanese relaxers <strong>and</strong> modern smoothing<br />

treatments. For more information visit itfactorbeauty.com or call (855) 483-2286<br />

3. Pocket Color Wheel Now Available in Spanish<br />

The Pocket Color Wheel is a simple. easy to read tool that has become a st<strong>and</strong>ard in the hair color<br />

field. The law of color never changes, opposites on the wheel are complementary colors that neutralize<br />

each other. Too much green in the hair, you need a red base color to neutralize. Too much yellow in the<br />

skin, you need violet to neutralize the skin. Color Wheels are tools that teach color relationships by organizing<br />

colors in a circle so you can visualize how they relate to each other.<br />

The pocket wheel is now available in Spanish, French, German, Portuguese <strong>and</strong> English. To order visit<br />

www.maree<strong>and</strong>re.com email orderss@sbcglobal.net. or call 1-800-542-7008.<br />

4. Get Organized in 2012<br />

Melissa’s <strong>Salon</strong> Concepts introduces the ultimate dated salon organizer for acquiring a complete week<br />

of records. The attractively designed calendar / organizer compiles a complete set of records from appointments,<br />

weekly-monthly-yearly scheduling, <strong>and</strong> income <strong>and</strong> expense recap sheets. The future appointment<br />

scheduling, trade show schedules, <strong>and</strong> special date <strong>and</strong> calls section makes planning <strong>and</strong> organizing easier<br />

with a special section for website <strong>and</strong> email registry.<br />

Used <strong>and</strong> approved by nail techs, stylists, salon owners, skincare specialists, educators, manufacturer’s<br />

representatives <strong>and</strong> beauty schools, the Melissa’s <strong>Salon</strong> Organizer provides the professional approach to<br />

dated organizers.<br />

For more information visit www.MelissaMSC.com or call 1-800-445-2020.<br />

5. Hair Glides Effortlessly over Plates<br />

1<br />

3<br />

2<br />

4<br />

5<br />

Andis Company has introduced the 1” Vibrating Titanium Flat Iron which includes a unique vibration<br />

technology that allows hair to glide effortlessly over the plates. The new technology simply eliminates<br />

catching, pulling <strong>and</strong> snagging, resulting in reduced damage, breakage <strong>and</strong> hair color loss. The flat iron’s<br />

titanium plates have a finish as smooth as glass, distributing <strong>and</strong> retaining heat evenly to preserve natural<br />

oils <strong>and</strong> seal the hair cuticle, improving moisture retention <strong>and</strong> producing incredible luster <strong>and</strong> shine.<br />

Titanium also resists heat corrosion <strong>and</strong> eliminates chemical build-up, which can cause odors.<br />

The flat iron has adjustable heat settings from 190°F to 430ºF for any type of hair. It heats up in<br />

just thirty seconds, ready to straighten <strong>and</strong> style with the flip of a switch. Its swivel cord allows versatile<br />

maneuvering without tangling the cord. The flat iron includes a locking switch for convenient storage.<br />

Performance is guaranteed with the Andis one year warranty.<br />

Andis Company, a family held business founded in 1922, is a leading manufacturer of h<strong>and</strong>held tools<br />

to trim, cut, curl, straighten <strong>and</strong> dry hair. To find a local distributor, call the company at 800-558-9441 or<br />

visit their Web site at www.<strong>and</strong>is.com.<br />

Have your product considered for the <strong>Stylist</strong> & <strong>Salon</strong>’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind<br />

at editor@stylistnewspapers.com or mail to <strong>Stylist</strong> & <strong>Salon</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR 97221.<br />

TEXAS STYLIST & SALON | DECEMBER 2011 | 11


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