December - Stylist and Salon Newspapers
December - Stylist and Salon Newspapers
December - Stylist and Salon Newspapers
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Building Retail Relationships with All Involved<br />
Strictly for Students<br />
LeAnne Velona<br />
You are the person in your beauty business<br />
who is responsible to order products at the<br />
best prices at the right time <strong>and</strong> in the right<br />
quantity to cover the dem<strong>and</strong> of your guests.<br />
It is the distributors’ job to serve you, <strong>and</strong><br />
building relationships with distributors is a<br />
very important part of running a successful<br />
beauty school, salon or business.<br />
Relationships with your customers, employees,<br />
suppliers <strong>and</strong> distributors are what<br />
your business thrives on, so it is important to<br />
maintain healthy relationships with all of the<br />
above.<br />
The distributor is responsible for fulfilling<br />
that order. Add money <strong>and</strong> profit to the mix<br />
<strong>and</strong> things become more complex, but without<br />
profits, your business cannot flourish.<br />
To protect <strong>and</strong> grow your relationships<br />
<strong>and</strong> work toward positive business growth,<br />
take the time to develop your relationships<br />
with your distributors. It will make a positive<br />
impact on your business in the end <strong>and</strong> is<br />
well worth the investment.<br />
Now that you know why it is important<br />
to build a solid relationship with your<br />
distributor, here are the best tips for making<br />
your buyer / distributor relationships run<br />
smoothly <strong>and</strong> effectively.<br />
Face-to-Face Interaction. The relationship<br />
with your distributor is an important one,<br />
so take the time to nurture it. Meet with your<br />
distributors face-to-face as this sends a message<br />
to them they are important to you <strong>and</strong> your<br />
business. Emailing <strong>and</strong> speaking on the phone,<br />
while effective, should supplement in-person<br />
meetings <strong>and</strong> not replace them.<br />
You can show your support by attending<br />
distributor events. This is a great way to<br />
network also <strong>and</strong> you may even build new<br />
business relationships. Although in-person<br />
meetings can be time-consuming, they will<br />
pay off in the long run <strong>and</strong> are an essential<br />
part of the having a solid <strong>and</strong> beneficial relationship<br />
with your distributor.<br />
Think Team. Working together makes<br />
a difference. Help your rep help you. As<br />
with any relationship, take care of those<br />
that support you. If you are honest, helpful,<br />
thoughtful <strong>and</strong> attentive, your distributor will<br />
work hard for you, get you the best pricing<br />
<strong>and</strong> keep you updated with deals. Distributor<br />
sales consultants often work on commission<br />
<strong>and</strong> they want your business. By working<br />
together, you can achieve your goal of making<br />
money, <strong>and</strong> you both get what you need out<br />
of the relationship to be successful. Treat your<br />
distributor with respect, <strong>and</strong> you will get back<br />
the same treatment in return. Go team.<br />
Keep an Eye on Pricing. It is important<br />
for operators to watch the pricing market<br />
<strong>and</strong> underst<strong>and</strong> costs. This is an important<br />
part of your job. Make sure you know what<br />
you are doing when ordering <strong>and</strong> managing<br />
your products. Know your prices from order<br />
to order <strong>and</strong> use an order guide every time.<br />
Be sure to have in place an inventory control<br />
system, watch your invoices <strong>and</strong> know how<br />
to read it. It is important to stay organized<br />
<strong>and</strong> keep great track of your invoices. Most<br />
importantly, know when your product prices<br />
are taking a dip or rising. This will not only<br />
help you build a better relationship with your<br />
distributor, but it will also make your job<br />
easier <strong>and</strong> will save you money.<br />
Be Timely <strong>and</strong> Make Decisions. Settle<br />
all of your accounts on time. If you foresee<br />
a delay, let your distributor know ahead of<br />
time. Be considerate of your distributor <strong>and</strong><br />
avoid submitting orders at the last minute.<br />
If you receive any damaged goods, alert your<br />
distributor, <strong>and</strong> submit a claim promptly <strong>and</strong><br />
with evidence. It is also important to know<br />
when to make a decision. If the deal is right<br />
on both sides, for the distributor <strong>and</strong> the<br />
buyer, you cannot afford to wait. As a buyer,<br />
one should be equipped with the financial<br />
sophistication <strong>and</strong> the ability to make a decision.<br />
If the buyer does not have that ability,<br />
then they need to be empowered to do so.<br />
“Building relationships with your<br />
distributors should be primary on your list<br />
in order for them to help you build your<br />
business”, notes Doreen Guarneri, owner of<br />
American Culture, <strong>and</strong> The Look <strong>Salon</strong> in<br />
Greenlawn, New York. “Reason being, you<br />
need to be a good customer in order to gain<br />
<strong>and</strong> earn rewards through your distributors<br />
such as exclusives, sampling, discounts <strong>and</strong>,<br />
above all, the best service! The squeaky wheel<br />
gets the oil. If you’re a small business, this is<br />
of particular importance. Everything that a<br />
distributor can do to help grow your business<br />
will allow you more time behind the chair.<br />
Relationships are the key to success for everyone<br />
involved.”<br />
The key to solid, lasting relationships with<br />
your distributors is knowing how to interact<br />
with your salesperson. Of course, it is not as<br />
easy as it looks. As you can see, there are a lot<br />
of moving parts to keep on top of, but keep<br />
working on your relationships <strong>and</strong> it will pay<br />
off in the end.<br />
LeAnne Velona, Director of Esthetics & Massage Therapy Education for<br />
Marinello Schools of Beauty <strong>and</strong> has been a Certified Licensed Esthetician<br />
for over 18 years. Marinello has 47 campuses in Arizona, California, Nevada,<br />
Oregon <strong>and</strong> Utah. For more information, go to www.marinello.com.<br />
Lamb Resigns from Advisory Board<br />
Clive Lamb, owner of Clive <strong>and</strong> Co. Hairdressing, has resigned his board position<br />
with the Texas Cosmetology Advisory Board. Clive served as Chairman of the Advisory<br />
Board of Cosmetology from 2005 to 2010 before moving to a board position. Under his<br />
leadership during his tenure, the cosmetology rules were updated <strong>and</strong> streamlined, particularly<br />
the rules pertaining to sanitation.<br />
Clive has always believed that hairdressers were being held back from the right training<br />
because of problems with the Texas Cosmetology rules <strong>and</strong> regulations <strong>and</strong> fought<br />
hard to make changes. Clive states “after years of working hard for what I believed was<br />
the betterment of our industry, the resistance from lobbyists representing segments of our<br />
industry with a financial agenda was just too much <strong>and</strong> it became a waste of my time <strong>and</strong><br />
energy”.<br />
Clive plans to continue his passion to promote the artistic <strong>and</strong> technical side of hairdressing<br />
within his own Dallas based salon.<br />
2 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />
Lic.#1448058<br />
Clive <strong>and</strong> Co. is not just another hair salon; it’s a philosophy. A Br<strong>and</strong> of passion, quality, detail, precision, <strong>and</strong> impeccable customer service. The<br />
stylists <strong>and</strong> colorists do it their way with a meticulous approach to every detail. While they each have their own individual touch, they have all been<br />
trained to master <strong>and</strong> execute the same Clive <strong>and</strong> Co. st<strong>and</strong>ard of excellence that has been in place since 1985.
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Biggest <strong>and</strong> Best<br />
Industry Education<br />
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Purchase Your Tickets Now!<br />
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In this issue...<br />
5<br />
6<br />
7<br />
Beauty Insider<br />
Is that pretty display case in your<br />
salon making the profits it should<br />
be? This is a tough question, but<br />
if it can help boost your revenue<br />
by $10,000 to $50,000, shouldn’t<br />
you take notice?<br />
Blue Highways<br />
Through professionally prescribed<br />
products we can assure<br />
the maximum in long-term<br />
customer service for our guests<br />
<strong>and</strong> increasing our future profit<br />
potential.<br />
Esthetic Endeavors<br />
Clients love information. They are<br />
attracted to the exciting, the new<br />
<strong>and</strong> the different. Don’t you love<br />
it when your favorite manufacturer<br />
comes out with something<br />
new, something better?<br />
Strictly for Students . . . . . . . . 2<br />
Focusing on Retail Sales . . . . . 4<br />
Beauty Inisder . . . . . . . . . . . 5<br />
Blue Highways . . . . . . . . . . . 6<br />
The Nail Extension . . . . . . . . . 6<br />
Esthetic Endeavors . . . . . . . . 7<br />
Texas TDLR News. . . . . . . . . . 8<br />
Classifieds . . . . . . . . . . . . . . 9<br />
Calendar . . . . . . . . . . . . . . 10<br />
What’s New in the Market . . . 11<br />
On the cover...<br />
Photo Courtesy of<br />
Wella Professionals<br />
2012 Trend Vision<br />
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special promotions from our advertisers!<br />
Go online to subscribe. www.stylistnewspapers.com<br />
4 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />
Focusing on Retail Sales<br />
Dramatically Increase Your Business Profits <strong>and</strong> Client Retention<br />
by Jenny Hogan<br />
Imagine your salon <strong>and</strong> spa business as a<br />
high performance automobile.<br />
As the business owner, you would be the<br />
car’s motor, providing the power to make it<br />
drive. Your front desk would be the body <strong>and</strong><br />
windows, parts that protect the business.<br />
Your service providers would be the<br />
sound system <strong>and</strong> leather seats, the parts that<br />
provide comfort <strong>and</strong> style. Now, consider<br />
that your retail sales are the sophisticated<br />
fuel injection system, enabling the vehicle to<br />
operate flawlessly.<br />
Lauren Gartl<strong>and</strong> is the president of<br />
Inspiring Champions, a business training <strong>and</strong><br />
coaching company specializing in the beauty<br />
industry, <strong>and</strong> she shares some advice on how<br />
to grow your businesses with retailing.<br />
“If you want your salon <strong>and</strong> spa to thrive<br />
<strong>and</strong> not just survive,” she explained, “you will<br />
need to focus on retail to fuel <strong>and</strong> energize<br />
your business. Retail is your key profit driver<br />
<strong>and</strong> will dramatically boost your income, increase<br />
client retention <strong>and</strong> loyalty <strong>and</strong> provide<br />
benefit. Retail will become your insurance<br />
policy to guarantee that you stay in business.”<br />
The Professional Beauty Association<br />
(PBA) reports that in 2010, salon <strong>and</strong> spa<br />
profits from services ranged from 4.1 percent<br />
to 7.6 percent, while profits from retail<br />
ranged from 30 percent to 40 percent <strong>and</strong><br />
grew even higher for salons with their own<br />
product lines. The majority of salons <strong>and</strong> spas<br />
today are not earning money, with only 16<br />
percent of the nation’s salons being profitable.<br />
To jump-start your new retailing program<br />
in your business, set weekly times with your<br />
team members for product education <strong>and</strong><br />
goal setting sessions. As an owner, you need<br />
to know where you are <strong>and</strong> where you are<br />
going financially.<br />
Create a chart with the names of your<br />
service providers along with the days of the<br />
month. Have everyone list his or her numbers<br />
daily as well as their target goal numbers.<br />
Ensure they have accountability for recording<br />
them. You could even make a policy that if<br />
you do not list your numbers; you pay five<br />
dollars into a charity account. It is important<br />
for your team to know their numbers.<br />
Commit yourself <strong>and</strong> your team to retail<br />
education. How would you like to buy a<br />
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2012 Appt. Books / Organizers<br />
2012 Planners • Tax Keepers<br />
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house from an agent who had no knowledge<br />
of real estate or a car from someone who<br />
knew nothing about engines? You have to<br />
love <strong>and</strong> underst<strong>and</strong> your products.<br />
Utilize your distributors <strong>and</strong> manufacturers.<br />
They can help you increase sales, share<br />
new ideas <strong>and</strong> provide resources. Create an<br />
educational calendar with their help, ensuring<br />
that they make you their top priority<br />
when their new promotions come out. Make<br />
a twelve-month promotional calendar so<br />
you can plan with creative ideas for product<br />
sales. Your plan should include attractive <strong>and</strong><br />
compelling displays with great window <strong>and</strong><br />
salon signage.<br />
Let your team members know they have<br />
not successfully completed their clients’ hair<br />
care services if they do not make product<br />
recommendations that allow the clients to<br />
duplicate their styles at home.<br />
Your team may think that they cannot<br />
successfully retail, yet it is not that they cannot<br />
do it, they just do not know how. They<br />
do not want to be seen as pushy salespeople,<br />
as selling has developed a negative stigma.<br />
You need to develop a new language regarding<br />
your retail. Use words that minimize<br />
selling <strong>and</strong> instead promote recommendations.<br />
Instead of asking clients if they want to<br />
buy a product, ask if they want to take home<br />
a solution.<br />
Make a firm commitment to educate your<br />
clients on your product lines. However, do<br />
not make the mistake of over explaining by<br />
talking about product ingredients, science,<br />
technology or philosophy. Keep it simple.<br />
How exactly will the product benefit the<br />
client? Include emotions by telling them what<br />
they will love about their results. Seventy percent<br />
of salon clients are never offered product<br />
recommendations, while eighty five percent<br />
of consumers relay they actually expect <strong>and</strong><br />
want to receive product recommendations by<br />
their hair care expert. You could implement<br />
a radical new policy. Put up signage in your<br />
salon <strong>and</strong> spa business that says: “If you do<br />
not receive product recommendations -- then<br />
your service is free.”<br />
For more information on Lauren Gartl<strong>and</strong> <strong>and</strong> the Inspiring Champions<br />
collection of live training camps, coaching services, mentoring <strong>and</strong> educational<br />
resources, call 800-496-9305 or visit them at www.InspiringChampions.com.<br />
2012<br />
WEEKLY<br />
Y2012 Week @ Glance<br />
Call for a Distributor..Near You!<br />
See Us on the Web<br />
www.MelissaMSC.com<br />
Texas <strong>Stylist</strong> & <strong>Salon</strong><br />
Volume 6, Number 5, Issue 65<br />
<strong>December</strong> 2011<br />
Published monthly by<br />
Holl<strong>and</strong> Graphics, Inc.<br />
1750 SW Skyline Blvd., Suite 24<br />
Portl<strong>and</strong> OR 97221<br />
Toll-free (888) 297-7010<br />
or (503) 297-7010<br />
Fax (503) 297-7022<br />
E-mail: editor@stylistnewspapers.com<br />
Web site: www.stylistnewspapers.com<br />
Publisher<br />
Holl<strong>and</strong> Graphics, Inc.<br />
Managing Editor<br />
Lisa Kind<br />
Production Manager Joel Holl<strong>and</strong><br />
Advertising Director Marcy Avenson<br />
Classified Sales<br />
Kelly Smith<br />
Contributing Writers:<br />
Judy Culp, Jerry Tyler, Jaime Schrabeck,<br />
Charlene Abretske, Neil Ducoff,<br />
Marco Pelusi, LeAnne Velona,<br />
Jenny Hogan, Max Wexler<br />
Texas Department of<br />
Licensing <strong>and</strong> Regulation<br />
Susan Stanford, Public Information Officer<br />
TEXAS STYLIST & SALON is mailed to licensed<br />
salons, barbershops, beauty schools, distributors <strong>and</strong><br />
manufacturers in Texas. Circulation is restricted to<br />
members of the beauty <strong>and</strong> barber profession, its suppliers<br />
<strong>and</strong> students.<br />
CONTRIBUTIONS OF PHOTOS, ARTICLES, etc.,<br />
are welcome. Payment offered only when arrangements<br />
are made in writing in advance with the editor/<br />
publisher.<br />
ALL MATERIAL COPYRIGHT 2011 by Holl<strong>and</strong><br />
Graphics, Inc. <strong>and</strong>/or the bylined authors or photographers.<br />
No part of this publication may be reproduced,<br />
stored in a retrieval system, or transmitted, in any form,<br />
or by any means, electronic, mechanical, photocopying,<br />
recording or otherwise, without the prior permission of<br />
the publisher.<br />
OPINIONS AND ENDORSEMENTS herein are<br />
the sole responsibility of the writers or advertisers<br />
<strong>and</strong> do not necessarily represent the opinions of the<br />
publisher or the State Boards of each state. Publication<br />
of advertising contained herein does not constitute<br />
endorsement. Columns are the opinions of the writers<br />
<strong>and</strong> not those of the publisher. Texas <strong>Stylist</strong> & <strong>Salon</strong> assumes<br />
no responsibility for the claims of any advertiser<br />
in their paid advertising nor in the promotional material<br />
they provide either orally or in writing. Advertising<br />
does not imply that the paper will provide any editorial<br />
coverage, photos, calendar mention, or any other space<br />
or consideration other than actual space purchased. All<br />
advertising must be paid in advance of publication in<br />
lieu of prior arrangements. Invoices paid after terms<br />
will be subject to a 2.5% per month service charge.<br />
Delinquent invoices may be subject to a h<strong>and</strong>ling fee<br />
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gross cost. No Agency discounts. In the event a suit or<br />
action is brought to collect amounts due Texas <strong>Stylist</strong> &<br />
<strong>Salon</strong> shall be entitled to recover attorney fees <strong>and</strong> costs<br />
incurred.<br />
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TIONS: For a one year subscription, send name,<br />
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97221. Address changes require old mailing label.
Don’t Let Profits Walk Out the Door<br />
Beauty Insider<br />
Steve Sleeper<br />
by Guest Writer Max Wexler,PBA Chair | President Beauty Craft<br />
Have you honestly looked at your retail<br />
assortment lately?<br />
Is that pretty display case in your salon<br />
making the profits it should be? Do you<br />
know how to train your employees to<br />
properly promote <strong>and</strong> sell products that your<br />
clientele already wants to buy?<br />
These are tough questions, but if they<br />
can help boost your revenue by $10,000 to<br />
$50,000, shouldn’t you take notice? As a longtime<br />
distributor who deals with selling day-in<br />
<strong>and</strong> day-out, I am often amazed by the salons<br />
that continue to let profits<br />
walk out the door.<br />
To help debunk the<br />
myths many salons, spas,<br />
<strong>and</strong> licensed professionals<br />
have about selling,<br />
the Professional Beauty<br />
Association (PBA) has<br />
an amazing resource to<br />
help. The Business of Beauty: Maximize Your<br />
Profitability - Defining the Future of Beauty<br />
Retailing report is a strategic blueprint to help<br />
take your retail efforts to the next level.<br />
The overall retail beauty category in the<br />
U.S. is expected to grow to $56 billion in<br />
2012. However, the salon industry only has<br />
about seven percent of the current market.<br />
Furthermore, the Business of Beauty report<br />
found consumers want their complete beauty<br />
needs met, <strong>and</strong> their number one trusted<br />
source of information on hair products in<br />
particular is their stylist. Consumers would<br />
actually like to hear more from their stylist in<br />
recommending the products they need during<br />
their appointment.<br />
With that knowledge, if the average salon<br />
with $1 million in overall revenue increased<br />
retail sales from seven percent to ten percent,<br />
that would translate into an additional<br />
$30,000 in revenue <strong>and</strong> $15,000 in incremental<br />
profits. Even more impressive, with<br />
consistent application of the best practices<br />
found in the report, retail can often exceed 20<br />
percent of a salon’s overall business.<br />
The threat: Beauty retailers such as drugstores<br />
<strong>and</strong> mass merch<strong>and</strong>isers underst<strong>and</strong><br />
the growing beauty market <strong>and</strong> they are very<br />
aggressively trying to capture those sales.<br />
From remodeling stores to training associates<br />
on how to identify consumers’ needs, the<br />
competition is fierce.<br />
Nonetheless, consumers still trust the<br />
relationship <strong>and</strong> knowledge of the professionals<br />
in their salon <strong>and</strong> spa. As a distributor<br />
myself, I know first-h<strong>and</strong> that we can also<br />
deliver the service <strong>and</strong> products that will<br />
actually help our clients better than anyone<br />
else. However, if we are not offering clients<br />
the beauty products they want <strong>and</strong> doing it<br />
an appealing manner, they will continue to<br />
go elsewhere. Unfortunately, 71 percent of<br />
salon clients in 2009 were not offered a retail<br />
recommendation while in the salon. Why let<br />
that mass retailer down the street get those<br />
beauty dollars when all you <strong>and</strong> your team<br />
need to do is suggest a hairspray, shampoo, or<br />
beauty tool?<br />
What you can do: The Business of Beauty<br />
strategic blueprint provides an eight-step<br />
process to retail success, along with real-life<br />
examples of salons that have mastered the<br />
retail <strong>and</strong> customer experience. Rest assured,<br />
the process does not involve a multi-manual<br />
book that will only collect dust, but rather<br />
an easy-to-follow<br />
guide with easy-toimplement<br />
strategies to<br />
get you started quickly.<br />
As an example, step<br />
five focuses on offering<br />
strategic selections.<br />
<strong>Salon</strong>s should carefully<br />
select the products that<br />
go in to the salon to be consistent with the<br />
br<strong>and</strong> <strong>and</strong> the target customer: Making sure<br />
to offer clear trade-ups <strong>and</strong> limit the inventory<br />
so employees can be well educated on<br />
key benefits. It is important not to overwhelm<br />
the stylist or the customer.<br />
Aligning incentives, (step seven) is also<br />
critical so that every employee is working<br />
toward a common goal. Integrate retail <strong>and</strong><br />
services along with setting realistic, yet challenging<br />
goals.<br />
Having been in the beauty distribution<br />
business for many years, I try to help my<br />
clients with all of these steps. <strong>Salon</strong>s that proactively<br />
work to make their retail component<br />
an integrated part of the business, rather than<br />
an afterthought, truly do better in the end.<br />
Not only are revenues generally much higher,<br />
but clients are more satisfied.<br />
The beauty industry continues to evolve.<br />
Those that take the time to stay current, both<br />
on the latest trends in hair <strong>and</strong> spa techniques<br />
along with the latest trends in retail, will be<br />
the ones that outpace the competition <strong>and</strong> not<br />
only survive, but thrive.<br />
Is that pretty display case<br />
in your salon making the<br />
profits it should be?<br />
Max Wexler is the Chair of the Professional Beauty Association (PBA). A fortyyear<br />
veteran of the professional beauty industry, Wexler is actively engaged in<br />
sales, marketing, government affairs <strong>and</strong> strategic planning for PBA <strong>and</strong> the<br />
industry as a whole. The Professional Beauty Association | National Cosmetology<br />
Association (PBA | NCA), is a non-profit membership organization made<br />
up of beauty professionals, salons <strong>and</strong> spas, distributors, <strong>and</strong> manufacturers<br />
dedicated to improving their careers, individual businesses <strong>and</strong> the industry as<br />
a whole. For information, visit www.probeauty.org or call 1-800-468-2274.<br />
READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />
View this article <strong>and</strong> more at www.stylistnewspapers.com<br />
Who Will Be the First<br />
NAHA Newcomer <strong>Stylist</strong> of the Year?<br />
NAHA Entry Deadline is Feb. 9, 2012<br />
The North American Hairstyling Awards (NAHA) has added a new category for 2012.<br />
The NAHA Newcomer <strong>Stylist</strong> of the Year award seeks to recognize a rising talent in the<br />
professional hairstyling industry <strong>and</strong> is meant to bridge the gap between Student Hairstylist<br />
of the Year <strong>and</strong> Hairstylist of the Year. To qualify to enter, the entrant must be a licensed<br />
cosmetologist with less than three years of professional experience. A photo collection of<br />
three high resolution images must also be submitted for judging. Judging will be performed<br />
by the same level of internationally renowned hairstylists that currently judge all NAHA<br />
categories.<br />
“I highly encourage stylists just starting out to enter NAHA <strong>and</strong> especially the<br />
Newcomer <strong>Stylist</strong> of the Year category. Winning a NAHA helps elevate your career immensely<br />
<strong>and</strong> puts you in front of top manufacturers <strong>and</strong> media outlets for education <strong>and</strong><br />
editorial work,” said Charlie Price, 2002 <strong>and</strong> 2008 NAHA Hairstylist of the Year.<br />
As the most celebrated <strong>and</strong> prestigious photographic beauty competition in North<br />
America, the Professional Beauty Association (PBA), the producers of NAHA, encourages<br />
stylists to start the planning process early. With 13 categories to enter, ranging from Avant<br />
Garde to <strong>Salon</strong> Design, winning a NAHA is truly a career changing event! NAHA is open<br />
to all licensed cosmetologists <strong>and</strong> cosmetology students from the U.S., Canada, <strong>and</strong> Mexico.<br />
The entry deadline for all NAHA categories is February 9, 2012.<br />
Applicants can submit their entries online (preferred method) or through the mail.<br />
All entries must be received by February 9, 2012. Helpful tools <strong>and</strong> tips on how to create<br />
a successful NAHA entry along with complete entry details <strong>and</strong> pricing can be found at<br />
probeauty.org/naha.<br />
NAHA is part of PBA Beauty Week, North America’s largest, most inclusive beauty<br />
event, which is hosted by Cosmoprof North America. The 2012 NAHA Award Ceremony<br />
will be held on July 22, 2012 at the M<strong>and</strong>alay Bay Resort in Las Vegas, Nevada. For more<br />
information about NAHA, please visit probeauty.org/naha.<br />
TEXAS STYLIST & SALON | DECEMBER 2011 | 5
Write a Prescription For Clients<br />
Blue Highways<br />
Jerry Tyler<br />
In the beauty industry our challenge is<br />
to look at ways to increase sales potential<br />
<strong>and</strong> maintain client retention, especially<br />
challenging in today’s current environment.<br />
Initially this could come in the form of<br />
new service offerings <strong>and</strong> exp<strong>and</strong>ing your<br />
expertise levels through advanced education.<br />
Being aware of new emerging market<br />
trends <strong>and</strong> then how to meet those needs<br />
can play a positive role in exp<strong>and</strong>ing <strong>and</strong><br />
growing your individual or collective br<strong>and</strong>.<br />
One often overlooked area is the<br />
potential found in the sales of professional<br />
products to our guests.<br />
The real key here is the fact the sales of<br />
theses products can indeed aid in long-term<br />
client retention <strong>and</strong> grow our profit as a<br />
business. With this comes a realization we<br />
have a far greater advantage in our craft to<br />
reap the rewards far <strong>and</strong> above that of the<br />
normal retail sales model.<br />
Our advantage is that with a proper<br />
guest consultation we can prescribe the solutions<br />
to the challenges of our clients hair<br />
<strong>and</strong> skin care needs <strong>and</strong> even educate them<br />
in the proper use of the products <strong>and</strong> procedures<br />
necessary to get the optimal results.<br />
An industry survey shows that the guest<br />
who purchases one or more products is far<br />
more likely to return as a repeat guest. This<br />
is due to the trust that is built by meeting<br />
the needs of the guest through professional<br />
prescription <strong>and</strong> their seeing visible positive<br />
results in their usage.<br />
This becomes an effective retention tool<br />
since the professional prescription moves<br />
our sphere of influence with the guest far<br />
beyond the point of service in the salon or<br />
spa, in which we have just a few hours, to<br />
having contact with them through use of<br />
the product we send home with them until<br />
their next visit.<br />
6 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />
This increase in our influence through<br />
professional prescriptives raises our<br />
level of customer service <strong>and</strong> therefore<br />
increases the perceived value of us in<br />
the client’s eyes.<br />
Our challenge to excel in this area is<br />
two fold. First, to have a solid knowledge<br />
of what our target market needs are to meet<br />
their challenges in the way of our home<br />
care offerings; secondly, to take the time<br />
to perform a proper needs assessment of<br />
those individual guests <strong>and</strong> offer first class<br />
solutions.<br />
Integrity is paramount here as we are<br />
putting our professional endorsement of<br />
that product <strong>and</strong> all that it will provide to<br />
the guest in the way of results far beyond<br />
the salon service visit. Merely selling something<br />
to the client while it may reap short<br />
term results can undermine our integrity<br />
thus lowering our br<strong>and</strong>’s value.<br />
That is why it is so important to keep<br />
abreast of new innovations in professional<br />
product offerings. Our industry is continually<br />
evolving <strong>and</strong> we need to make recommendations<br />
based on current realities, not<br />
on past performance, that may not give the<br />
optimal results it once did.<br />
Through the promotion of professionally<br />
prescribed products we can assure the<br />
maximum in long-term customer service<br />
for our guests while at the same time increasing<br />
our future profit potential.<br />
On a personal note, I wish to all of<br />
my industry friends a loving <strong>and</strong> peaceful<br />
holiday season. See you in 2012 on our<br />
industry’s Blue Highways. Jerry Tyler<br />
Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective<br />
on the solutions <strong>and</strong> challenges facing the beauty industry. Jerry Tyler<br />
has been a stylist since 1975 serving as the former artistic director for<br />
Vidal Sassoon Academy <strong>and</strong> currently as Director of Industry Relations<br />
for Carlton Hair salons. He is also a licensed cosmetology instructor <strong>and</strong><br />
has served as President of the California State Board of Barbering <strong>and</strong><br />
Cosmetology.<br />
READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />
View this article <strong>and</strong> more at www.stylistnewspapers.com<br />
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Converting Retail Customers<br />
into Loyal Clients<br />
The Nail Extension<br />
Jaime Schrabeck<br />
When I began my nail career I sold product<br />
to my clients only when they asked…. a bottle<br />
of polish for touch-ups or a great pair of cuticle<br />
nippers for the occasional hangnail.<br />
To me, retailing was just simply a way of<br />
adding value to the client experience.<br />
And I did not sell all that much. But that<br />
didn’t concern me because my business was<br />
focused on service, not retail.<br />
Also, since I was working alone in a very<br />
private location, the number of clients exposed<br />
to my retail was limited. Since I could not justify<br />
investing more money <strong>and</strong> devoting more<br />
space without the potential of reaching more<br />
clients, my selection of products was limited.<br />
That all changed when I moved my business<br />
(Precision Nails) to a boutique shopping<br />
center about six years ago. I had been in my<br />
previous location for eight years, paying the<br />
same reasonable rent, only $595 a month with<br />
utilities included.<br />
Moving <strong>and</strong> exp<strong>and</strong>ing was a risk, but a<br />
calculated one which was necessary if I were to<br />
grow my business. The new salon was only 15<br />
minutes away from the old one which helped<br />
me retain my clients. That was a plus since the<br />
expenses were much greater.<br />
Looking for a challenge as a salon owner, I<br />
certainly found one. As part of the commercial<br />
lease I signed, I am obligated to be open six<br />
days a week, from 10 a.m. to 6 p.m. Therefore<br />
that required hiring two more manicurists to<br />
cover the hours <strong>and</strong> serve more clients. Even<br />
with the costs <strong>and</strong> constraints of a commercial<br />
lease, it has been a very good experience so far.<br />
One important aspect of this new location<br />
was what we learned about the role of retail<br />
in a salon. While the primary focus of the<br />
business remains nail services, selling retail<br />
is required even from service tenants by the<br />
shopping center.<br />
Given my limited experience as a retailer,<br />
that was initially daunting. To me there is a<br />
distinction between clients <strong>and</strong> customers;<br />
clients receive services <strong>and</strong> sometimes purchase<br />
products, while customers only purchase<br />
products.<br />
Unlike my former salon which had no<br />
customers, I could interact with existing clients<br />
by appointment <strong>and</strong> with potential new clients<br />
by phone or email. In the new location, which<br />
was the only nails-only salon in the shopping<br />
center, I no longer had the privacy I had enjoyed<br />
before.<br />
Complete strangers would come into<br />
the salon each day to inquire about services,<br />
or check on the availability of their favorite<br />
products. As expected, Precision Nails reaches<br />
more potential clients, but it does not look<br />
like a typical nail salon from the outside; there<br />
is no neon, or signs on the windows, or any<br />
indication that walk-ins are welcome.<br />
What does entice many to enter is the<br />
comprehensive selection of professional nail<br />
products visible from outside. As useful as<br />
retailing can be in satisfying the needs of existing<br />
clients, it is an even more powerful tool for<br />
attracting new clients. Investing in retail makes<br />
a statement about the stability of my business<br />
<strong>and</strong> my commitment to particular professional<br />
br<strong>and</strong>s.<br />
We interact with everyone who enters the<br />
salon, <strong>and</strong> whether this results in a service or<br />
sale, or neither, we do our best to be informative.<br />
The brochure explains our services; while<br />
the retail display makes it clear which products<br />
are our favorites. The only products we sell are<br />
the ones used for services, regardless of what’s<br />
popular or trendy.<br />
Polish is our best seller, <strong>and</strong> that is no<br />
surprise given that Precision Nails maintains<br />
the largest, most current selection around. The<br />
attractive <strong>and</strong> colorful displays, the same kind<br />
used by distributors, make a great impression.<br />
We also sell tools, disposable files, scented<br />
<strong>and</strong> unscented lotions <strong>and</strong> exfoliating scrubs,<br />
cuticle remover, callus spray, base coat, polish,<br />
topcoat, acetone, etc. The same marketing materials<br />
<strong>and</strong> displays that convince manicurists<br />
to buy these products work just as effectively<br />
in the salon. They look very professional, <strong>and</strong><br />
are affordable, if not free, from manufacturers.<br />
Rather than just sell, we also offer advice about<br />
how to best use the products.<br />
If Precision Nails were a beauty supply<br />
source, my approach to retail <strong>and</strong> customers<br />
would be different, maybe something along<br />
the lines of “the more, the better” stocking<br />
all the major professional br<strong>and</strong>s <strong>and</strong> some<br />
cheaper generic br<strong>and</strong>s <strong>and</strong> hiring full-time<br />
salespeople <strong>and</strong> advertise discounts.<br />
The primary purpose of Precision Nails<br />
is to provide professional nail services; that is<br />
why all my employees are licensed manicurists,<br />
not salespeople. That is what makes<br />
our approach to retail more believable. Our<br />
exclusive services dem<strong>and</strong> the most effective<br />
products available, <strong>and</strong> if we do not use or sell<br />
a particular product, there is a valid reason. We<br />
believe strongly in our professional products,<br />
the value goes beyond their performance <strong>and</strong><br />
that can instill loyalty in your clients. While<br />
some retail customers may never become clients,<br />
they support my business nonetheless.<br />
Jaime Schrabeck, Ph.D. owns Precision Nails, an exclusive nails-only salon in<br />
Carmel, California. She can be reached at info@precisionnails.com.
Pricing Your Add-on Services<br />
Esthetic Endeavors<br />
Judith Culp<br />
My clients love it when I say,<br />
“I have something new that would<br />
be just perfect for you.”<br />
Alternatively, I might say, “I learned this<br />
new technique that I think would really<br />
benefit your skin.” They usually want to try it<br />
even if it is a more expensive treatment.<br />
Clients love information.<br />
They are attracted to the exciting, the new<br />
<strong>and</strong> the different. Don’t you love it when<br />
your favorite manufacturer comes out with<br />
something new, something better? We can use<br />
this enthusiasm to enhance our practices.<br />
When I have a new client, I always focus<br />
my treatment on meeting the need she had<br />
for seeking me out. Usually they have a skin<br />
issue they want resolved. It is important they<br />
feel their concern is recognized <strong>and</strong> dealt<br />
with. Similarly, I want to use some moments<br />
of our appointment to let her know I can<br />
assist her with additional needs she has, but<br />
may not be aware of.<br />
For example, if the client comes in because<br />
of her inflamed Rosacea this will be the focus<br />
of the treatment. We will also discuss home<br />
care, lifestyle <strong>and</strong> cosmetics; as the choices she<br />
makes with these items will directly affect my<br />
ability to help her meet her goals.<br />
I will do a calming, healing treatment, but<br />
we will also talk about what can be done at<br />
home to make the symptoms of Rosacea less<br />
troublesome. It is not about selling products,<br />
it is about educating the client in what she<br />
needs to do to achieve her goals. However,<br />
the result is the client will probably have<br />
more services <strong>and</strong> purchase what she needs.<br />
If a client comes in with winter dehydrated<br />
skin <strong>and</strong> complaining about blackheads or<br />
milia, we will talk about how a super hydrating<br />
treatment would soften the skin <strong>and</strong> alleviate<br />
the other symptoms. I might recommend adding<br />
on a specialty-hydrating mask <strong>and</strong> serum<br />
or other unique service that will add moisture<br />
to her skin. I always give them the choice<br />
of whether to do it today or not. Something<br />
like “Next time I recommend we try this…it<br />
costs…this much.” 80 percent of the time or<br />
more they will say something like, “Can’t we<br />
do it today?” Certainly, we can.<br />
LOWEST PRICES OF THE SEASON!!!<br />
If the client wants to look extra good for<br />
Your choice for only $1,500.<br />
the holiday party coming up, offer to add on<br />
a specialty eye treatment to her services today<br />
or to show her the latest holiday makeup<br />
colors. Other great add-on services include,<br />
brow sculpturing, arm waxing, h<strong>and</strong> <strong>and</strong> /<br />
or foot hydrating moisture cream during the<br />
facial treatment. Offer services that do not<br />
extend the treatment time, especially if you<br />
are booked. We do not want to make ourselves<br />
late for the next client.<br />
Clients, love makeup updates. Offer to<br />
add-on one of these services for clients at<br />
their next appointment. Just be sure you retail<br />
the products that you use on her because she<br />
will want to take them home.<br />
If you want to increase your revenues,<br />
you have two choices. You can bring in new<br />
customers or you can offer more to your<br />
existing client base. It is far easier to take better<br />
care of existing clients by adding on more<br />
services <strong>and</strong> retail items.<br />
Pricing add-on services or any service can<br />
be a challenge. Sometimes manufacturers<br />
will make suggestions. You need to base it on<br />
time plus the cost of supplies. It is back to the<br />
number crunching. Your overhead should be<br />
divided by the number of hours you work.<br />
Include your personal salary in this.<br />
Be realistic about your hours. We are not<br />
generating revenue when dealing with management<br />
issues like ordering, cleaning <strong>and</strong><br />
stocking. We have to generate enough when<br />
we are with clients to cover this time. Once<br />
you have come up with an hourly figure then<br />
add on the products that are used during the<br />
treatment.<br />
A simple rule of thumb for estheticians is<br />
about $1.35 - $1.50 per minute plus product<br />
cost. Individual figures may be higher or<br />
lower than this depending on a host of factors.<br />
For those who think these figures may<br />
be a little high, we used $1.00 per minute in<br />
the early 1990’s <strong>and</strong> prices of everything have<br />
gone up a lot since then.<br />
The eye treatment may employ a specialty<br />
eye patch that costs $6.00 <strong>and</strong> it takes 15<br />
minutes. Perhaps charge $30 for a st<strong>and</strong>-alone<br />
treatment or $20 as an add-on treatment.<br />
St<strong>and</strong>-alone treatments are always higher.<br />
There is generally a time gap between them<br />
<strong>and</strong> the next client <strong>and</strong> there are room set-up<br />
costs not present in the add-on procedure.<br />
We can employ this same technique to price<br />
out any service.<br />
Do not under price. If we set prices too<br />
low then there is no room to run specials<br />
or packages. Price a little higher <strong>and</strong> offer<br />
bonuses. Everyone loves to feel that they are<br />
getting a little extra.<br />
Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.<br />
A CPCP permanent makeup technician for over 20 years she served a 4-year<br />
term as a Director for the Society of Permanent Cosmetic Professionals, two<br />
years as their president. She is president of Culp Enterprises Inc. <strong>and</strong> CEO of NW<br />
Institute of Esthetics. Judy Culp is available for consulting. For more information<br />
visit www.estheticsnw.com.<br />
READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />
View this article <strong>and</strong> more at www.stylistnewspapers.com<br />
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TEXAS STYLIST & SALON | DECEMBER 2011 | 7
Thirty Days to Make Change of Address<br />
Barber <strong>and</strong> Cosmetology Licensee Must Notify TDLR of Change<br />
September 1, 2011, cosmetology professionals, formerly known as facialists, became known<br />
as estheticians. TDLR was ready with a newly formatted license that reflected the new title of<br />
Esthetician, <strong>and</strong> began mailing a new license to every esthetician holding a current license. The<br />
new license was mailed FREE OF CHARGE! Unfortunately for 460 estheticians, their license<br />
was returned to the department because of a bad address.<br />
Texas Barber Rules <strong>and</strong> Cosmetology Rules state licensees must notify the department not<br />
later than thirty (30) days following a change of address. I’m going to repeat this in plain talk<br />
because it is important; if you change your address on the first day of the month, you have<br />
until the first day of the following month to contact <strong>and</strong> submit your new address to TDLR.<br />
On a daily basis barbering <strong>and</strong> cosmetology licenses, industry law <strong>and</strong> rule books, <strong>and</strong><br />
renewal notices are returned because of bad addresses. Don’t let your mail be one of the many<br />
marked “undeliverable,” keep your address current with TDLR. For your convenience you can<br />
make the change by:<br />
Email: CS.Cosmetologists@license.state.tx.us or CS.Barbers@license.state.tx.us<br />
Fax: (512) 475-2871<br />
Mail: TDLR - Cosmetology TDLR - Barbers<br />
P.O. Box 12088 P.O. Box 12157<br />
Austin, Texas 78711 Austin, Texs 78711<br />
Cosmetology — Shear Numbers<br />
Operators ............................................115,124<br />
Manicurists ...........................................36,152<br />
Estheticians ...........................................16,476<br />
Hair Weavers ..............................................159<br />
Hair Braiders ...........................................1,037<br />
Shampoo Specialists ..................................148<br />
Wig Specialists .............................................19<br />
Shampoo Apprentices ...........................12,577<br />
Operator Instructors ................................4,514<br />
Manicure Instructors ....................................47<br />
Esthetician Instructors ................................119<br />
Wig Instructors...............................................3<br />
Students ...............................................27,789<br />
Schools......................................................427<br />
<strong>Salon</strong>s...................................................19,558<br />
Manicure <strong>Salon</strong>s ........................................911<br />
Esthetic Specialty <strong>Salon</strong>s ............................728<br />
Esthetic/Manicure Specialty <strong>Salon</strong>s ..........4,142<br />
Hair Braiding/Weaving <strong>Salon</strong>s .....................145<br />
Wig <strong>Salon</strong>s ...................................................35<br />
Dual Shop/<strong>Salon</strong>....................................1,786*<br />
Cos. Operator Booth Rentals ..................31,625<br />
Cos. Manicure Booth Rentals .................15,544<br />
Cos. Esthetician Booth Rentals ................1,165<br />
Cos. Hair Braiding Booth Rentals ................110<br />
Cos. Hair Weaving Booth Rentals ..................29<br />
Attendees of the November 14,<br />
2011, the Advisory Board on<br />
Barbering. Make plans to attend<br />
the February 27, 2012 meeting!<br />
We’ll save you a seat.<br />
Barber — Shear Numbers<br />
Barbers .................................................13,578<br />
Barber Manicurists .....................................368<br />
Barber Technicians .......................................16<br />
Barber Hair Braiding Specialist ....................166<br />
Barber Hair Weaving Specialist ......................1<br />
Barber Shops ..........................................4,361<br />
Mobile Barber Shop ........................................2<br />
Barber Manicure Shops ................................87<br />
Barber Hair Braiding Shops .............................7<br />
Barber Hair Weaving Shops ............................4<br />
Dual Shop/<strong>Salon</strong>....................................1,786*<br />
Barber Instructors ......................................173<br />
Students .................................................2,360<br />
Schools........................................................41<br />
Class A Barber Booth Rentals ..................4,584<br />
Barber Manicure Booth Rentals .....................67<br />
Barber Technician Booth Rental ......................1<br />
Barber Hair Braiding Booth Rentals ...............13<br />
Barber Hair Weaving Booth Rentals .................0<br />
* Dual shop/salon also listed in cosmetology<br />
Using TDLR’s new SMART Board, TDLR compared Class A Barbering <strong>and</strong><br />
Barbering School fees for FY 2005 <strong>and</strong> FY 2012.<br />
Happy Holidays!<br />
from all of us at the<br />
Texas Department of Licensing<br />
<strong>and</strong><br />
Texas <strong>Stylist</strong> Newspaper<br />
8 | DECEMBER 2011 | TEXAS STYLIST & SALON
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TEXAS STYLIST & SALON | DECEMBER 2011 | 9
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10 | DECEMBER 2011 | TEXAS STYLIST & SALON<br />
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Questions:<br />
(503) 297-7010 x205<br />
PP<br />
8: Lisa Vann & Friends presents Antoinette Beenders, Allen Ruiz<br />
& Bruno Elorriorz, Seattle, WA 206-441-5511<br />
PP<br />
8-9: The Institute of <strong>Salon</strong> Business Management Program<br />
Reading, PA raylon.com<br />
PP<br />
8-10: Beauty Expo USA, Las Vegas www.beautyexpousa.com<br />
PP<br />
13-15: Winnipeg Wellness Expo, Winnipeg, Manitoba, Canada<br />
wellnessexpo.com<br />
PP<br />
15: Masters of Beauty Classic Hairdressing Techniques,<br />
Chicago, IL mastersofbeauty.com<br />
PP<br />
15-22: Nail Those Profits at Sea Cruise 2012 - vickipeters.com<br />
PP<br />
22: Masters of Beauty with Nick Arrojo, Phoenix, AZ<br />
www.mastersofbeauty.com<br />
PP<br />
23-23: Escape To Spa Marketplace In Hawaii - Second Annual<br />
Spa Event For <strong>Salon</strong> <strong>and</strong> Spa Owners, Managers & Professionals,<br />
Honolulu, HI www.the-spamarketplace.com<br />
PP<br />
28-30: Long Beach International <strong>Salon</strong> & Spa Expo, Long Beach<br />
Convention Center probeauty.org/ISSE<br />
PP<br />
29: Ed Wyse Proudly Presents The TONI&GUY London*/ label.m<br />
International Artistic Team 2012 Collection Hair Show, Seattle, WA<br />
www.edwyse.com<br />
FEBRUARY 2012<br />
PP<br />
16-17: AMTA (American Massage Therapy Association) Massage<br />
Therapy Schools Summit, Chicago, IL amtamassage.org<br />
PP<br />
16: ICMAD (Independent Cosmetic Manufacturers <strong>and</strong> Distributors<br />
Association )Hosts the Seventh Annual Technical Regulatory<br />
Forum, Newport Beach, CA - icmad.org or call 1-800-334-2623<br />
PP<br />
19: Masters of Beauty - Styling the Red Carpet Way, Louisville,<br />
KY mastersofbeauty.com<br />
PP<br />
19-21: Cash Flow Camp Dallas, TX inspiringchampions.com<br />
PP<br />
20-22: Beauty Asia 2012 Singapore Suntec Singapore beautyasia.com.sg<br />
PP<br />
20-23: Beauty & Wellness Exchange, Laguna Beach, CA<br />
exchangeevents.net/beauty<br />
PP<br />
26: Beauty School Forum, Kissimmee, FL barristar.com<br />
PP<br />
26-27: Esthetique Spa Intl, Vancouver, Canada spa-show.com<br />
MARCH 2012<br />
PP<br />
3-5: America’s Beauty Show, Chicago, IL 800.883.7808<br />
www.americasbeautyshow.com<br />
PP<br />
3-5: Face & Body Midwest Spa & Conference & Expo Chicago,<br />
IL face<strong>and</strong>body.com/midwest<br />
PP<br />
4-5: The Intl Congress of Esthetics <strong>and</strong> Spa, Miami, FL 1-800-<br />
471-0229 www.LNEONLINE.com<br />
PP<br />
4-5: Prof. Beauty London, www.professionalbeauty.co.uk/london<br />
PP<br />
4-5: European Spa Conv. London, www.professionalbeauty.co.uk<br />
PP<br />
9-12: Cosmoprof Bologna, Italy www.cosmoprof.com<br />
PP<br />
11-12: ABA Canada, Montreal, Quebec www.abacanada.com<br />
PP<br />
14-17: Spatec Spring NA, Gr<strong>and</strong>e Lakes, FL spatecna.com<br />
PP<br />
17-18: The Makeup Show Los Angeles, CA themakeupshow.com<br />
PP<br />
18: Beauty School Forum, Phoenix, AZ barristar.com<br />
PP<br />
18-19: Spectrum International Beauty Expo, Los Angeles, CA<br />
(310) 680-7367 http://sibe.us<br />
PP<br />
18-19: Galveston Fashion Focus Galveston, TX fashion-focus.net<br />
PP<br />
18-20: Champ Camp, Orl<strong>and</strong>o, FL inspiringchampions.com<br />
PP<br />
25-26: Nashville Fashion Focus Nashville, TN fashion-focus.net<br />
DECEMBER 2011<br />
PP<br />
JKS International offers classes including Mix Hair Color & Round<br />
Brush Blow Dry, <strong>Salon</strong> Sanitation, & Cosmetology Laws & Rules -<br />
check www.jksusa.com for more information<br />
PP<br />
eAcademy presents Cosmetology Continuing Education online -<br />
for more information visit http://www.ewebce.com/<br />
PP<br />
Beauty Techniques by Linda offers ongoing certification in Permanent<br />
Make-Up, Eyelash Extensions, <strong>and</strong> Eyelash Perm & Tint email:<br />
beautytechniques1122@yahoo.com<br />
PP<br />
Adrian the Dreamweaver presents Hair Extension Training, Dallas,<br />
TX www.hairextension.com<br />
PP<br />
4: GGO Beauty School presents Beginning & Advanced Cutting<br />
Classes for <strong>Stylist</strong>s, Dallas, TX 972-285-5043<br />
PP<br />
5: Skin Logic presents Vascular Blemish Training <strong>and</strong> Certification,<br />
Austin, TX www.skinlogicclinic.com 512-250-0544<br />
PP<br />
11: GGO Beauty School presents Beginning & Advanced Cutting<br />
Classes for <strong>Stylist</strong>s, Dallas, TX 972-285-5043<br />
PP<br />
12: Skin Logic presents Dermaplaning/Epidermal Leveling<br />
Training <strong>and</strong> Certification, Austin, TX www.skinlogicclinic.com<br />
512-250-0544<br />
APRIL 2012<br />
PP<br />
1-2: ABA Canada, Toronto www.abacanada.com<br />
PP<br />
14-15: Peel’s Spring Show, Council Bluffs, IA www.peels.com<br />
PP<br />
15-16: Beauty School Forum, Anaheim, CA barristar.com<br />
PP<br />
15-16: ABA Canada, Vancouver www.abacanada.com<br />
PP<br />
15-16: Esthetique Spa Intl Las Vegas, NV spa-show.com<br />
PP<br />
15-17: International <strong>Salon</strong>Spa Business Network ISBN 2012<br />
Conference, Rancho Palos Verdes, CA , www.salonspanetwork.org/<br />
PP<br />
18-21: Spatec Europe Marbella, Spain spatecna.com<br />
PP<br />
21-22: International Makeup Artist Trades Show (IMATS) New<br />
York City, NY imats.net<br />
PP<br />
21-23: AACS-American Association of Cosmetology Schools<br />
Las Vegas, NV beautyschools.org<br />
PP<br />
22: Masters of Beauty with Nick Arrojo, Louisville, KY<br />
www.mastersofbeauty.com<br />
PP<br />
22-23: Clevel<strong>and</strong> Color Evolve S<strong>and</strong>usky, OH cosmoprofbeauty.com<br />
PP<br />
22-24: IBS New York, Jacob Javits Center www.ibsnewyork.com<br />
PP<br />
22-24: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />
IECSC New York, www.iecsc.com<br />
PP<br />
22-23: Cosmoprof’s 65th Annual Spring Style Show, San Jose,<br />
PP<br />
CA www.springstyleshow.net<br />
PP<br />
22-23: ABA Canada, Winnepeg www.abacanada.com<br />
PP<br />
29-30: Bellevue Fashion Focus, Bellevue, WA<br />
www.cosmoprofbeauty.com<br />
PP<br />
29-30: ABA Canada, Edmonton www.abacanada.com<br />
MAY 2012<br />
PP<br />
6: Beauty School Forum, Minneapolis, MN barristar.com<br />
PP<br />
6-7: The Intl Congress of Esthetics <strong>and</strong> Spa, Dallas, TX 1-800-<br />
471-0229 www.LNEONLINE.com<br />
PP<br />
6-7: Baltimore Fashion Focus, Baltimore, MD fashion-focus.net<br />
PP<br />
6-7: Miami Beauty Show, Miami Beach, FL ibeautyshow.com<br />
PP<br />
13-14: The Makeup Show New York themakeupshow.com<br />
PP<br />
20-21: Int’l Hair & Beauty Show, Secaucus, NJ ihshow.com<br />
PP<br />
20-21: Future Professional Expo Hershey, PA futureproexpo.com<br />
JUNE 2012<br />
PP<br />
3-4: Premiere Orl<strong>and</strong>o International Beauty Event & Premiere<br />
DAYSPA conference, Orl<strong>and</strong>o, FL www.premiereshows.com<br />
PP<br />
4-6: Global Spa Summit Aspen, CO globalspasummit.org<br />
PP<br />
9-11: IBS Las Vegas, www.ibslasvegas.com<br />
PP<br />
9-11: Intl Esthetic, Cosmetics & Spa Conf, Las Vegas www.iecsc.com<br />
PP<br />
10-11: ABCH Energizing Summit Los Angeles haircolorists.com<br />
PP<br />
10-11: The Makeup Show, Chicago, IL themakeupshow.com<br />
PP<br />
19-20: Spa & Resort Medical Aesthetics Expo New York City, NY<br />
spa<strong>and</strong>resortexpo.com<br />
PP<br />
23-24: International Makeup Artist Trades Show (IMATS)<br />
Pasadena, CA imats.net<br />
JULY 2012<br />
PP<br />
15-16: The Image Expo Houston, www.theimageexpo.com<br />
PP<br />
21-23: PBA Beacon 2012 Las Vegas, NV probeauty.org/beacon/<br />
PP<br />
21-24: PBA Symposium Las Vegas probeauty.org/symposium/<br />
PP<br />
22: NAHA Awards 2012 Las Vegas, NV probeauty.org/naha/<br />
PP<br />
22-24: Cosmoprof North America Las Vegas, NV cosmoprofnorthamerica.com<br />
PP<br />
12: GGO Beauty School presents 6 hour Continuing Classes for<br />
Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />
PP<br />
19: Skin Logic presents Skin Logic <strong>and</strong> Image Skincare presents<br />
Image Product Knowledge. Katie Baden: 832.577.3108 or by email:<br />
katiebaden@imageskincare.com<br />
PP<br />
19: Doralee Shannon presents Communicating for Success <strong>and</strong><br />
Sanitation, San Antonio, TX 210-822-4055<br />
PP<br />
19: GGO Beauty School presents 6 hour Continuing Classes for<br />
Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />
JANUARY 2012<br />
PP<br />
9: Skin Logic presents Advanced Acne Treatments Training <strong>and</strong><br />
Certification, Austin, TX www.skinlogicclinic.com 512-250-0544<br />
PP<br />
9 & 16: GGO Beauty School presents 6 hour Continuing Classes<br />
for Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />
PP<br />
23: GGO Beauty School presents 6 hour Continuing Classes for<br />
Sanitation, Haircutting <strong>and</strong> State Rules, Dallas, TX 972-285-5043<br />
PP<br />
30: Skin Logic presents Microcurrent “Non-Surgical Facelift”<br />
Training <strong>and</strong> Certification, Austin, TX www.skinlogicclinic.com<br />
512-250-0544<br />
Educational events are listed free as space allows. To have your event listed, please email<br />
to lisa@stylistnewspapers.com or mail to <strong>Stylist</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd. #24,<br />
Portl<strong>and</strong>, OR 97221. For more information call (503) 297-7010 x204.
WHAT’S NEW IN THE MARKET<br />
1. LASHEM Measurable Difference Lash Gel<br />
Experience the difference with LASHEM Measurable Difference Lash Gel, the dual-patented lash<br />
boosting formula that conditions those beautiful lashes. This lash boosting product works great on short,<br />
brittle <strong>and</strong> weak lashes. Also works great on eyebrows. Irritation free, prostagl<strong>and</strong>in free <strong>and</strong> no prescription<br />
needed.<br />
LASHEM Lash Gel is specifically formulated to deliver essential proteins, vitamins <strong>and</strong> rejuvenating<br />
ingredients that can nourish the structure of lashes, while adding shine <strong>and</strong> appearance. LASHEM helps<br />
amplify volume by strengthening <strong>and</strong> rejuvenating lashes while promoting lash flexibility <strong>and</strong> durability.<br />
LASHEM offers anti-aging products that are natural <strong>and</strong> made in the United States. The LASHEM<br />
product line consists of mascara, anti aging creams, <strong>and</strong> eyelash booster.<br />
For more information call 1-800-710-0915 or visit www.lashem.com.<br />
2. Cut Drying Time By Up to 50%<br />
Two years ago, beauty executive Mark Stiller was waiting (<strong>and</strong> waiting... <strong>and</strong> waiting!) for his wife to<br />
blow-dry her hair as they rushed to go out. He decided that there had to be a way to speed up the drying<br />
process. The ah-ha! moment came when Stiller, along with partner R&D specialists, discovered the secret<br />
to significantly quicker drying time: reducing the attraction between hair <strong>and</strong> water. That amazing discovery<br />
quickly became the foundation for It Factor’s new professional hair care products—the only shampoo<br />
<strong>and</strong> conditioner combination to reduce drying time by up to 50%.<br />
It Factor features Quick Blowdry Shampoo <strong>and</strong> Quick Blowdry Conditioner for fine hair or for medium<br />
to coarse hair to leave your hair clean, soft, shiny, healthy, bouncy <strong>and</strong> detangled, <strong>and</strong> to help control<br />
frizz. You don’t need any other product to dry or style the hair.<br />
Gentle <strong>and</strong> nourishing, all It Factor products are free of harsh sulfates, parabens, alcohol <strong>and</strong> sodium<br />
chloride. That makes them safe for all hair types, including hair that’s been chemically processed with<br />
sem-, demi- <strong>and</strong> permanent color, keratin treatments, traditional/Japanese relaxers <strong>and</strong> modern smoothing<br />
treatments. For more information visit itfactorbeauty.com or call (855) 483-2286<br />
3. Pocket Color Wheel Now Available in Spanish<br />
The Pocket Color Wheel is a simple. easy to read tool that has become a st<strong>and</strong>ard in the hair color<br />
field. The law of color never changes, opposites on the wheel are complementary colors that neutralize<br />
each other. Too much green in the hair, you need a red base color to neutralize. Too much yellow in the<br />
skin, you need violet to neutralize the skin. Color Wheels are tools that teach color relationships by organizing<br />
colors in a circle so you can visualize how they relate to each other.<br />
The pocket wheel is now available in Spanish, French, German, Portuguese <strong>and</strong> English. To order visit<br />
www.maree<strong>and</strong>re.com email orderss@sbcglobal.net. or call 1-800-542-7008.<br />
4. Get Organized in 2012<br />
Melissa’s <strong>Salon</strong> Concepts introduces the ultimate dated salon organizer for acquiring a complete week<br />
of records. The attractively designed calendar / organizer compiles a complete set of records from appointments,<br />
weekly-monthly-yearly scheduling, <strong>and</strong> income <strong>and</strong> expense recap sheets. The future appointment<br />
scheduling, trade show schedules, <strong>and</strong> special date <strong>and</strong> calls section makes planning <strong>and</strong> organizing easier<br />
with a special section for website <strong>and</strong> email registry.<br />
Used <strong>and</strong> approved by nail techs, stylists, salon owners, skincare specialists, educators, manufacturer’s<br />
representatives <strong>and</strong> beauty schools, the Melissa’s <strong>Salon</strong> Organizer provides the professional approach to<br />
dated organizers.<br />
For more information visit www.MelissaMSC.com or call 1-800-445-2020.<br />
5. Hair Glides Effortlessly over Plates<br />
1<br />
3<br />
2<br />
4<br />
5<br />
Andis Company has introduced the 1” Vibrating Titanium Flat Iron which includes a unique vibration<br />
technology that allows hair to glide effortlessly over the plates. The new technology simply eliminates<br />
catching, pulling <strong>and</strong> snagging, resulting in reduced damage, breakage <strong>and</strong> hair color loss. The flat iron’s<br />
titanium plates have a finish as smooth as glass, distributing <strong>and</strong> retaining heat evenly to preserve natural<br />
oils <strong>and</strong> seal the hair cuticle, improving moisture retention <strong>and</strong> producing incredible luster <strong>and</strong> shine.<br />
Titanium also resists heat corrosion <strong>and</strong> eliminates chemical build-up, which can cause odors.<br />
The flat iron has adjustable heat settings from 190°F to 430ºF for any type of hair. It heats up in<br />
just thirty seconds, ready to straighten <strong>and</strong> style with the flip of a switch. Its swivel cord allows versatile<br />
maneuvering without tangling the cord. The flat iron includes a locking switch for convenient storage.<br />
Performance is guaranteed with the Andis one year warranty.<br />
Andis Company, a family held business founded in 1922, is a leading manufacturer of h<strong>and</strong>held tools<br />
to trim, cut, curl, straighten <strong>and</strong> dry hair. To find a local distributor, call the company at 800-558-9441 or<br />
visit their Web site at www.<strong>and</strong>is.com.<br />
Have your product considered for the <strong>Stylist</strong> & <strong>Salon</strong>’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind<br />
at editor@stylistnewspapers.com or mail to <strong>Stylist</strong> & <strong>Salon</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR 97221.<br />
TEXAS STYLIST & SALON | DECEMBER 2011 | 11
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