ANNUAL REVIEW master Final3a - St Vincent's University Hospital

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St. Vincent’s Healthcare Group Limited - Annual Review 2007 General Services A summary of these is: • Catheterisation Laboratory Recovery Room Refurbishment • Window replacement included ward isolation cubicles and ancillary areas • Cardiology ECG Offices • Medical Records Filing Room Refurbishment & Mobile shelving Replacement • Dryer & Cleaning Room Refurbishment • Clinical Services Building Air Conditioning • Roof repairs on Ancillary Buildings • Numerous office upgrades were completed around the campus. • Bone & Joint Treatment Room • Ward Courtyard Drainage Revamp • HSSD Reverse Osmosis Plant Upgrade • St. James Ward Room Conversions. • Catering Department new main kitchen flooring and window replacement. Planned & Reactive Maintenance Day-to-day operational maintenance continued within the department, the online helpdesk - PEMAC received over 10,000 requests. All reactive maintenance was prioritised to achieve a quicker and more streamlined response. With the help of our online helpdesk all requests can be logged & tracked electronically to allow for more positive feedback. Planned preventative maintenance programmes were implemented for engineering plant and building services to eliminate failure and break downs, a brief outline of areas maintained is as follows. • Asset Plant Management • AHU’s and air conditioning • Central Plant Operations • Cleanroom validation • Carpentry Repairs • Emergency Lighting Test & Repair • Environmental Testing • Events Set-up – indoor • Electrical Maintenance & Repairs • Fire Alarm Testing/Management • Fire Hydrant & Sprinkler Testing • Flooring Repairs • Generator Maintenance • Glazing Repairs • Infection Control wall washing • Landscape maintenance • Lock Repairs & Key Replacements Energy & Utility Management Operating data recorded through a Building Management System is monitored and corrective action was initiated to ensure an efficient energy usage policy. Areas were identified for control upgrades which will allow for more automated control and decreases energy expense. Water management continued with the sampling and testing across various areas on the campus to ensure the services comply with the relevant Return to Contents 280
St. Vincent’s Healthcare Group Limited - Annual Review 2007 General Services standards and decrease the risk of legionella. The impact of new developments led to increased loads, notably electrical which was 2.25 KWT max demand and water which was 430,000litres daily. The Technical Services Manager is Peter Mortell and the department has a complement of 46 staff. Staff changes in 2007 were: William Hanlon, Deputy Technical Services Manager and John Hickey, Electrician who left to pursue new career paths and we wish them success. Also we would like to welcome Ciaran Ryan, Facilities Engineer, Robert Coffey and Derek Kelly, Electricians to the Department Telephone and Communication Services The telephone service provides switchboard and other communication services to internal and external customers. In 2007 a total of 3500 internal and external calls were handled per day. This figure is a decrease of 12.5% on the previous year’s figures and is part of a programme to reduce the amount of unnecessary calls handled by the switchboard staff. The objective of this is to allow the staff more time to focus on external calls thereby improving answer response times. The department is responsible for co-ordinating all internal emergency communication protocols and is responsible for maintaining the key internal telephone and paging system directories. The department continues to offer technical assistance for all departmental moves, and 2007 saw involvement in two main refurbishment projects – Allied Therapy Suite and Medical Records. The service provided in excess of 100 new extensions and numerous moves and repair faults in 2007. The Major Emergency Plan was activated in June 2007 with two major emergency alerts called on a single day. One was to standby level and another to full alert following a second unrelated incident, creating one of the busiest and most testing days in the department’s history. The department was pivotal in ensuring the deployment of the Emergency Plan went as planned. An Internal Audit review of the department recommended a number of quality and risk improvement initiatives. These have been incorporated into its 2008 service plan. A new monthly bleep testing Policy has been implemented as a result of the audit. The Telecommunications Supervisor is Bernie Deignan. The service operates on a 24-hour basis and is staffed by a team of 14 full and part time members. Finally General Services would like to express our thanks to staff in all its departments for their hard work and commitment to the team over the past year. Also to acknowledge the other departments that work in association with us in helping us to deliver a quality service in a customer focused manner. Return to Contents 281
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Review 2007 St. Vincent’s Healthc
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St. Vincent’s Healthcare Group Li
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Celebrations • There was a great
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Research Studies Total Research Stu
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14 Research
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The bioinformatics group moved with
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In collaboration with Prof. Kingsto
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Education & Research Poster Present
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Education & Research Pharmaceutical
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Prestigious Invitations/Honours for
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74 Quality
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St. Vincent's Private Hospital Cons
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St. Vincent's Private Hospital A mo
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Report from the Director of Operati
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Department - Chaplaincy/Pastoral Ca
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Department - Library & Information
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Allied Health Professionals - Occup
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Report from the Director of Nursing
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Hospital Hygiene Services St. Vince
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Department of Medical Oncology inco
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Department - Medicine at UCD. This
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Department of Cardiology The demand
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Papers Published & Accepted Ponikow
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Department - Medicine Department of
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Department of Endocrinology & Diabe
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Department of Endocrinology & Diabe
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Lios Aoibhinn Cancer Support Centre
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Issues continuing to challenge the
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Department of Nephrology Staff Cons
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Service Developments Neurology in t
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Department of Clinical Neurophysiol
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Department of Respiratory Medicine
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Report from the Professor of Surger
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ANNUAL REVIEW master Final3a - St Vincent's University Hospital

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